Program director jobs in Waukegan, IL

Job Opportunity: SAP Program Manager- SAP AMS & S/4 HANA Employment Type: Full-Time What You'll Do Program Ownership: Drive delivery lifecycle, manage P&L, and ensure KPIs align with client expectations and business goals for SAP AMS and S/4 Hana Projects. Strategic Ecosystem Leadership: Drive the orchestration of SAP and peripheral technologies to meet dynamic and evolving business needs-ensuring optimal functionality, performance, and availability across the enterprise. Team Leadership: Build and lead high-performing, cross-functional diverse team and specialists Partner Ecosystem Management: Cultivate strong relationships with implementation and support partners to collaborate for the successful delivery & operation excellence of the entire SAP platform. What You Bring 15 years of Program Management experience delivering SAP-related projects especially SAP AMS and projects involving SAP in the ecosystem. Deep understanding of SAP as a SAP Functional Consultant (SD/MM/FICO) Proven success in 2-3 S/4 HANA implementations, with deep expertise in core modules Exceptional client management skills; act as a trusted SPOC for IT and business stakeholders. Strong grasp of Agile methodologies, sprint planning, and milestone-based delivery. Experience managing multi-vendor environments and distributed teams (onsite/offshore). Additional Requirements: Strong ability to work across geographies with distributed teams (onsite/offshore) and implementation partners. Excellent communication and coordination capabilities; able to lead cross-functional teams and drive project outcomes independently. Solid experience and understanding of Agile methodologies, sprint planning, and milestone-based delivery. Experience working with multi-vendor environments and managing multidisciplinary teams. Collaborative leadership style with the ability to drive results through influence. Your Background Bachelor's degree in Computer Science, Information Technology, or equivalent combination of education and experience. Why Join Us? Be part of a global digital transformation organization where you will shape the future of SAP ecosystems, work alongside top industry experts, and drive impact at enterprise scale. About Us: ITC Infotech is a leading global technology services and solutions provider, led by Business and Technology Consulting. ITC Infotech provides business-friendly solutions to help clients succeed and be future-ready, by seamlessly bringing together digital expertise, strong industry specific alliances and the unique ability to leverage deep domain expertise from ITC Group businesses. We provide technology solutions and services to enterprises across industries such as Banking & Financial Services, Healthcare, Manufacturing, Consumer Goods, Travel and Hospitality, through a combination of traditional and newer business models, as a long-term sustainable partner. ITC Infotech is an Equal Opportunity Employer. We believe that no one should be discriminated against because of their differences, such as age, disability, ethnicity, gender, gender identity and expression, religion, or sexual orientation. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law. ITC infotech is committed to providing veteran employment opportunities to our service men and women.

**APPLICANTS MUST SUBMIT INFORMATION DIRECTLY TO *************; LinkedIn.com-ONLY SUBMISSIONS WILL NOT BE CONSIDERED** Executive Director, Incubator mHUB is seeking a strategic and entrepreneurial executive to lead the mHUB Incubator, one of mHUB's three core business units. The mHUB Incubator is a nationally recognized hardtech innovation and commercialization center and represents approximately $5.5M in annual revenue via memberships, fabrication services, grants, partnerships, and other sources. As the nation's leading hardtech incubator and Chicago's largest tech innovation hub, mHUB is home to one of the most dynamic and active entrepreneurial communities in the country. Each year, more than 60,000 members and visitors work onsite in our 80,000+ square-foot innovation center and prototyping facility, supported by a network of world-class mentors, engineers, investors, manufacturers, and corporate innovation partners. The Incubator community includes more than 325 active member companies and hosts hundreds of annual events, industry delegations, investor showcases, and community-building activities bringing in thousands of visitors. Since launching in 2017, mHUB has solidified itself at the epicenter of Chicago's robust entrepreneurial ecosystem with an impact footprint that extends beyond the Midwest to across the nation and around the world. Reporting directly to the CEO, the Executive Director, Incubator will be responsible for setting and executing the growth strategy for this division, driving day-to-day operational excellence, expanding membership and programs, overseeing prototyping/micro-factory labs and services, building strategic external partnerships, and ensuring strong collaboration across mHUB's other business units: Hardtech Development Services and Ventures. The Executive Director will oversee an initial expanding team of 8 full-time employees across two teams (Prototyping Lab & Shop and Membership, Programs & Engagement) and a portfolio of contracted experts-in-residence and volunteer mentors and instructors. This is both a strategic and hands-on role, ideal for a growth-minded leader who can operate and innovate. The Executive Director will be charged with doubling the incubator's reach, revenue, and measurable impact over the next three years. The Executive Director will ensure that as it grows, mHUB's incubator continues to deliver best-in-class resources that accelerate commercialization, manufacturing readiness, and economic impact, enabling member companies to launch new products, scale production, and create good jobs in the Midwest and beyond. Key Responsibilities Strategic Leadership & Growth Drive revenue growth through partnerships, memberships, expansion, and programmatic offerings. Lead ongoing performance tracking, impact metrics, and financial management to ensure profitability and sustainable growth. Establish credibility as an innovation leader nationally, continuing to heighten mHUB's reputation and prominence as a leading organization in order to attract new members, partners, and ecosystem organizations Develop and implement a strategic growth plan and potential geographic expansion for the Incubator, aligning with mHUB's overall mission and organizational goals. Member Success & Programs Excellence Establish and sustain a best-in-class member experience that positions mHUB as the nation's premier hardtech incubator. Drive growth in activity within the incubator, increasing daily traffic and annual visitors and raising mHUB's prominence nationally. Lead development of innovative programming, mentorship networks, and partnerships that directly increase the growth, investment readiness, and commercialization success of member companies. Build scalable systems to measure and continuously improve member company outcomes, using data to inform resource allocation and new program development. Champion a culture of performance, learning, and accountability across teams that support the member community. Operational Excellence Oversee incubator operations, including member experience, educational programs, community engagement, prototyping lab operations, and access initiatives, ensuring efficiency, consistency, and measurable impact. This includes overseeing incubator operations and member experience at mHUB's 80,000 sf innovation center. Manage the incubator's P&L, staffing, and resource allocation to achieve growth targets while maintaining fiscal responsibility. Continuously evaluate and improve operational systems, member engagement models, and innovation infrastructure. Ecosystem Development & Partnerships Build and maintain strategic relationships with manufacturers, national labs, universities, incubators, community organizations, and public sector partners. Position mHUB as a national model for hardtech innovation through public representation, thought leadership, and ecosystem collaboration. Partner with mHUB's development and marketing teams to secure visibility and funding for incubator initiatives and member success stories. Cross-Divisional Collaboration Collaborate closely with mHUB's executive leadership, Hardtech Development Services and Ventures teams to ensure seamless integration of services, product development support, and investment opportunities for member companies. Participate in mHUB's overall organizational strategy, helping to shape a unified vision for growth and impact. Capabilities A builder mindset, seeking, creating, and executing against ideas that create real outcomes A strategic, systems, and creative thinker comfortable debating and defending your ideas. An ability to provide financial and other quantitative analysis and process mapping for process improvement An ability to thrive in ambiguity and dynamic environments and perform best when new information, projects, and decisions come fast. Working with velocity and flexibility is a preferred approach A strong understanding of business profitability drivers to proactively engage in conversations between stakeholders and make recommendations to the executive managers A team-first professionalism with a passion for fostering a culture of efficiency and high performance while driving results, strategic outcomes, and operational accountability and improvements Qualifications 15+ years of progressive leadership experience, including 7+ years with direct P&L responsibility and proven success growing a division, business unit, or large-scale program Demonstrated experience leading multi-disciplinary teams in entrepreneurial, innovation, or complex organizational environments Proven success in securing and managing multiple sources to generate revenue through sales and other funding (corporate, philanthropic, and public) Track record of developing high-performing programs and partnerships that yield measurable outcomes for companies or entrepreneurs Strong financial acumen, operational management, and communication skills Deep understanding of innovation ecosystems, technology commercialization, and/or manufacturing industries Bachelor's degree required; advanced degree in Business, Policy, Engineering, or related field preferred Experience as an entrepreneur or in leadership role in an entrepreneurial settings is a plus Salary and Duration The estimated salary range for this position is $175K-$205K, commensurate with experience. Eligible for bonus incentive compensation and other employee carried interest sharing programs. Our comprehensive and competitive benefits include a generous PTO and 401(k) plan as well as medical, vision, dental plans, and participation in carried interest profit sharing. How to Apply To apply, please submit the following items by email to *************. Cover letter Resume Salary Requirements About Us mHUB is the nation's leading independent innovation center dedicated to accelerating hardtech development-where physical products are designed, built, and launched to solve real-world challenges in energy, health, sustainability, and advanced manufacturing. At the intersection of innovation and industry, mHUB incubates high-potential startups to commercialize critical technologies faster and with intention. Based in Chicago, mHUB operates an 80,000+ square-foot prototyping and micro-factory alongside deep technical and entrepreneurial mentorship, a robust investor and pilot network, and U.S.-based suppliers and manufacturing expertise. Since launching in 2017, mHUB has supported over 1,200 entrepreneurs and 500 startups that have generated more than $1.96B in revenue, launched over 1,700 products, created nearly 7,000 jobs, and raised over $2B in capital. mHUB plays a critical role in strengthening U.S. competitiveness and building the physical future from the heart of the Midwest.

About the Role We are seeking an experienced Senior Program Manager to lead a complex SAP S/4HANA Financials Greenfield implementation. The program will be delivered using a hybrid agile approach grounded in SAP Activate. You will own end‑to‑end delivery-governance, planning and stakeholder alignment-while navigating tense client-system integrator dynamics with calm, credibility, and results. Location : Chicago, IL / New York, NY / Atlanta, GA Responsibilities Own program governance & delivery across the Activate phases (Discover (phase is complete), Prepare (phase is complete), Explore (Kicks off on December 8th), Realize, Deploy, Run) with lean stage gates, ensuring scope integrity, value realization, and controlled risk burn‑down. Lead hybrid agile execution (sprint‑based backlog, cadence, demos) while preserving enterprise controls (RAID, decision logs, release management) consistent with our FS methodology. Drive Finance workstreams (Record‑to‑Report, Accounts Payable/Receivable, Asset Accounting, Controlling/Profitability, Indirect Procurement, Reporting and Analytics) including fit‑to‑standard, configuration oversight, and cross‑functional design integration. Orchestrate integrations across SAP/non‑SAP applications, middleware, data, and reporting-coordinating with multiple SIs and vendors; resolve cross‑team blockers decisively. Testing leadership: own E2E test strategy (SIT, UAT, regression, performance); codify entry/exit criteria and defect triage. Stakeholder management: build trust with senior business, finance controllers, and technology leaders; provide transparent executive reporting (status, risk, financials, Steering Committee updates). Change & adoption: partner with OCM to drive communications, training, and adoption metrics; safeguard business continuity. Financial stewardship: manage budgets, forecasts, and commercial obligations; ensure delivery against milestones and contractual KPIs. Quality & compliance: enforce traceability, controls, and audit readiness; align with Financial Services risk/compliance needs (SOX, data privacy). Qualifications 12+ years of program/project leadership; 5+ years leading large multi‑workstream ERP programs. 2+ end‑to‑end SAP S/4HANA Financials Greenfield programs (from Discover through Run), including cutover/go‑live ownership. Demonstrated expertise with SAP Activate (methodology, accelerators, fit‑to‑standard workshops, backlog management). Proven success delivering through a hybrid agile model-balancing sprints with stage gates and enterprise governance (RAID, Q‑gates, release mgmt.). Exceptional communication and diplomacy-able to de‑escalate and problem‑solve in high‑tension client/system‑integration relationships. Strong integration leadership across SAP FI/CO and adjacent domains (MM Procurement and OpenText VIM, Treasury, tax, reporting/analytics and Snowflake). USA‑based, with ability to be on‑site in the Denver metro as needed. (Keep location confidential and do not post location externally) Bachelor's degree (Business, Finance, Engineering, or related). Required Skills Experience in Financial Services (banking, insurance, asset management) and related controls/regulatory environments. Certifications: SAP Activate, PMP/PgMP, SAFe/Scrum/Agile leadership. Exposure to RISE with SAP, SAP Cloud ALM / Solution Manager, and cloud infrastructure coordination. Vendor/SI orchestration experience in programs with complex contractual frameworks. Preferred Skills On‑time, in‑budget delivery of scope per signed releases. Positive stakeholder sentiment, sustained sprint velocity, and stable release quality (defect escape rate below target). Successful E2E integration test pass rate and first‑month hypercare stability (incident MTTR and SLA attainment). Business adoption targets achieved (role‑based training completion, process adherence, and finance close performance). Pay range and compensation package The base salary range for the tagged location is $170,000 to 200,000 /yearly. This role may be eligible for other compensation including variable compensation, bonus, or commission. Full time regular employees are eligible for paid time off, medical/dental/vision insurance, 401(k), and any other benefits to eligible employees. Equal Opportunity Statement Capgemini is an Equal Opportunity Employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, national origin, gender identity/expression, age, religion, disability, sexual orientation, genetics, veteran status, marital status or any other characteristic protected by law. This is a general description of the Duties, Responsibilities and Qualifications required for this position. Physical, mental, sensory or environmental demands may be referenced in an attempt to communicate the manner in which this position traditionally is performed. Whenever necessary to provide individuals with disabilities an equal employment opportunity, Capgemini will consider reasonable accommodations that might involve varying job requirements and/or changing the way this job is performed, provided that such accommodations do not pose an undue hardship. Capgemini is committed to providing reasonable accommodations during our recruitment process. If you need assistance or accommodation, please reach out to your recruiting contact. Click the following link for more information on your rights as an Applicant ***************************************************************************

Reporting to the Chief Strategy & Program Officer, the Program Manager is responsible for creating, implementing, managing, evaluating, and promoting programs that advance the War Memorial Center's mission. This role ensures effective resource management, stakeholder engagement, and program excellence. Programs will inspire patriotism across generations, address the evolving needs of the veteran community, and engage the broader public through innovative outreach, digital learning, and meaningful cultural experiences. Essential Duties and Responsibilities Working in collaboration with the Chief Strategy & Program Officer: Define annual program goals, develop work plans, and allocate resources to ensure timely and successful program execution. Design and implement performance metrics, collect data, and evaluate outcomes to drive continuous improvement and demonstrate impact. Develop and execute a 5-year strategic plan to expand program reach, participation, and community engagement. Assist in curating and promoting exhibits-temporary, visiting, or digital-that highlight patriotic, military, and war-related historical and contemporary themes, connecting citizens with the experiences and sacrifices of veterans. Manage program budgets, ensuring responsible use of funds, fiscal transparency, and alignment with strategic priorities. Ensure compliance with funder requirements and prepare timely, accurate reports for internal and external stakeholders. Build and maintain partnerships with community organizations, educational institutions, and veteran-focused groups to coordinate and promote impactful programs. Oversee and enhance WMC's online resource hub, including content related to tours, education, and public programs. Recruit, train, and coordinate volunteers and interns, ensuring their effective engagement in program delivery. Qualifications To perform this role successfully, an individual must be able to perform each essential duty effectively. The requirements listed below represent the knowledge, skills, and abilities necessary for success. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. Education and/or Experience Bachelor's degree required. 3 - 5 years of experience in program development and management, ideally within a nonprofit, museum, or educational setting. Language Skills Excellent verbal and written communication skills. Strong ability to present information clearly and engage diverse audiences. Mathematical Skills Ability to apply basic mathematical concepts (addition, subtraction, multiplication, division) in budgeting and reporting. Reasoning Ability Strong analytical and problem-solving skills, with the ability to troubleshoot and make sound decisions independently. Other Skills and Abilities Demonstrated success in designing and executing innovative, mission-aligned programs that engage participants of all ages. Proven ability to set and achieve high standards of program quality and impact. Exceptional organizational, time management, and multitasking skills with acute attention to detail. Strong ability to develop and adhere to project timelines and deadlines. Excellent interpersonal and communication skills, with the ability to collaborate effectively across diverse stakeholders, including veterans, educators, and community leaders. Experience in data collection, evaluation, and reporting, using metrics to assess program effectiveness and inform strategic decisions. Knowledge of grant development and compliance, including proposal writing and funder reporting. Understanding of budgeting and fiscal management principles. Experience supervising and motivating volunteers and interns. Collaborative mindset with the ability to thrive in a small, mission-driven team environment. Proficient in Microsoft Office Suite (Word, Excel, Outlook, Publisher, Access) and comfortable using digital tools for program delivery. Typing proficiency (45 WPM) and familiarity with general office equipment. Personal commitment to and passion for the mission of the War Memorial Center.

BRICK EXECUTIVE SEARCH has partnered exclusively with a company that is in the midst of a rapid scaling phase driven by strong demand and operational momentum . We are searching for a proven digital growth leader with a track record of scaling brands and revenue through data driven strategy, innovation and disciplined execution . This person combines a strategic, entrepreneurial mindset with hands on experience driving eCommerce, performance marketing and customer acquisition at scale. Summary: The Chief Digital Officer (CDO) is responsible for driving the company's eCommerce revenue growth, profitability, and digital transformation. This role integrates commercial strategy with a strong focus on digital acceleration, customer experience, and innovative technologies that enable scaling. Supporting the Founders and partnering closely with members of the executive leadership team, this leader will design and execute strategies that maximize performance across digital commerce, and emerging platforms. The CDC will ensure the company remains at the forefront of industry innovation, driving customer-centric growth through data-driven insights, digital-first initiatives, and seamless cross-functional collaboration. The CDC will also oversee enterprise data and analytics strategy, ensuring advanced insights, AI applications, and predictive modeling to inform commercial and digital decision-making across all markets. Responsibilities include, but are not limited to: Commercial Strategy Develop and implement an integrated digital commercial strategy spanning eCommerce, marketing, wholesale,with measurable growth objectives. Monitor competitive landscape, consumer trends, and disruptive business models to continuously refine go-to-market strategies. Drive innovation across divisions to achieve KPIs and long-term growth targets, ensuring profitability through strong financial analysis, forecasting, and P&L management. Partner with cross-functional leaders across Finance, Merchandising, VM, and Marketing to align financial, sales, and product strategies, ensuring decisions are informed by 360 customer insights, digital performance data, and real-time analytics across all channels. Report key metrics and digital/commercial KPIs to the executive team and board, ensuring transparency, ROI measurement, and data-informed decision-making. Digital Commerce & Technology Develop and lead the digital roadmap, including web optimization, UX design, new digital channel launches, and integration of emerging technologies. Oversee digital commerce operations across .com, marketplaces social commerce platforms, driving innovation in customer engagement and conversion optimization. Implement best-in-class tools for A/B testing, personalization, and localization to drive scaling/ expansion and enhanced customer experience. Define processes for digital assortment, content strategy, and performance reporting to ensure scalability and alignment with growth objectives. Partner with Technology and IT teams to ensure alignment on architecture, cybersecurity, data governance, and scalable infrastructure supporting digital initiatives. Establish governance for enterprise data, analytics, and AI capabilities, ensuring quality, compliance, and consistency across all systems and business functions. Oversee integration of CRM, ERP, and marketing automation systems, ensuring seamless data flow across platforms. Champion the adoption of AI and automation capabilities in partnership with IT, ensuring their strategic application to drive efficiency, personalization, and engagement. Own vendor and technology partner selection, management, and evaluation, ensuring best-in-class digital capabilities. Digital Marketing & Customer Experience Lead the performance marketing strategy across SEM, SEO, Affiliates, Paid Social, Display, Email/SMS, and new digital platforms, ensuring effective acquisition and retention. Allocate and manage performance marketing budgets by channel with KPI-driven forecasting to maximize ROI. Build and oversee loyalty, retention, and remarketing programs, ensuring a unified customer experience across all digital and physical channels. Leverage consumer analytics, insights, and data mining to refine targeting, personalization, and customer engagement. Develop a comprehensive customer lifecycle strategy that maximizes lifetime value (LTV) through segmentation, predictive modeling, and personalization. Embed a “test, learn, and scale” culture within marketing and CX teams to accelerate innovation and responsiveness to consumer behavior shifts. Leadership & Organizational Impact Attract, develop, and inspire world-class talent across commercial, digital, and customer experience teams. Foster a culture of innovation, collaboration, and agility that aligns with organizational goals. Ensure employees and teams are aligned with a digital-first, customer-centric strategy, embedding technology-driven decision-making throughout the organization. Serve as a forward-thinking leader, staying ahead of global retail, digital commerce, and marketing trends to continuously innovate and adapt. Drive an inclusive, high-performance culture that values experimentation, accountability, and continuous learning. Position Requirements: 15+ years of progressive leadership in commercial strategy, digital commerce, and global retail. Proven track record of developing and executing integrated commercial and digital strategies that accelerate growth. Deep expertise in digital marketing, e-commerce management Strong financial acumen with experience managing large-scale P&L, forecasting, and revenue optimization. Demonstrated ability to lead cross-functional teams and build strong external partnerships. Customer-centric mindset with proven success in creating seamless omnichannel experiences. Exceptional leadership, communication, and strategic decision-making skills. High adaptability to evolving digital tools, platforms, and market trends (expertise in RLM, Salesforce, AWS, ActionIQ, Teamwork, and/or Proximity a plus). Experience managing vendor ecosystems, SaaS providers, and digital agencies. Strong grasp of data privacy, global compliance, and ethical use of digital technologies. Track record of delivering measurable results across digital revenue growth, margin improvement, customer engagement, and ROI Demonstrated history of scaling brands

Duravant is a global engineered equipment company with an over 100-year operating history. Through our portfolio of operating companies, we deliver trusted end-to-end process solutions for customers and partners through engineering and integration expertise, project management and operational excellence. With worldwide sales distribution and service networks we provide immediate and lifetime aftermarket support to all the markets we serve in the food processing, packaging and material handling sectors. Duravant's market-leading brands are synonymous with innovation, durability and reliability. The IT Director for Marketing, Sales, and Service will lead the strategic direction, implementation, and optimization of Salesforce and other technical solutions across the enterprise. This role is responsible for aligning software solution capabilities with business goals, driving adoption, and ensuring seamless integration with other enterprise systems such as ERP, CPQ (Configure, Price, Quote), and Partner Portals. The Director will manage a cross-functional team of developers, administrators, and analysts, and serve as the primary liaison between IT and business stakeholders. This position will collaborate with IT and business leaders to manage resources, scope, and ensure expectations and business value are achieved while addressing challenges and removing obstacles. In addition, this position includes leading a team of internal and vendor resources. RESPONSIBILITIES: Strategic Leadership Develop and execute a comprehensive Marketing, Sales, and Service technology roadmap aligned with corporate objectives. Lead Salesforce governance and change management initiatives across the enterprise partnering with the Operating Companies. Champion Salesforce and Marketo as a platform for digital transformation and customer engagement. Team & Project Management Build and manage a high-performing Salesforce team, including hiring, mentoring, and performance evaluation. This includes managing vendor partners and resources to optimize the value and to achieve defined business goals. Oversee end-to-end delivery of Salesforce projects, ensuring timely execution and budget adherence. Establish and enforce development lifecycle standards and agile delivery practices. Allocate resources across projects according to priorities, schedules, and budgets. Ensure optimal utilization of resources to achieve project goals. Technical Oversight Architect scalable Salesforce solutions that integrate with ERP, CPQ, eCommerce, and other platforms. Ensure data integrity, security, and compliance across all Salesforce environments. Lead solution design for complex business processes and system migrations as we continue the rollout across the enterprise. Develop a strategy and implementation plan for leveraging AI such as Agentforce with specific business value metrics. Stakeholder Engagement Collaborate with Sales, Marketing, Service, and Operations leaders to identify and prioritize Salesforce initiatives. Champion change management processes to facilitate the adoption of new capabilities. Translate business requirements into technical specifications and actionable plans. Provide executive-level reporting and insights through dashboards and analytics. Facilitate effective communication and collaboration among stakeholders. Support the IT Executive Steering Committee with prioritizing investments. Performance Monitoring: Establish key performance indicators (KPIs) and reporting mechanisms to monitor the progress and performance of the Marketing, Sales, and Service solutions. Innovation and Improvement: Drive exploration of new technologies and implement low-cost proof of concepts to validate business cases. POSITION SPECIFIC COMPETENCIES: Bachelor's degree in Computer Science, Information Systems, or related field. 10+ years of IT experience, with at least 5 years in Salesforce leadership roles managing a team responsible for the strategy, implementation, and operations support. Proven track record of successful Salesforce implementations and optimizations. Expert knowledge in Salesforce (Sales and Service) and proficient knowledge with Marketo and other CRM related tools. Deep understanding of Salesforce architecture, CPQ, and ERP integrations. Ability to work collaboratively with cross-functional teams and build strong relationships with stakeholders. Strong leadership, communication, and stakeholder management skills. Experience working in a Global company. Ability to think strategically and develop long-term plans that align with organizational goals. Strong analytical and problem-solving skills. Ability to identify issues and develop effective solutions. Ability to adapt to changing priorities, work effectively in a dynamic environment, and have a sense of urgency. PREFERRED RESPONSIBILITIES/COMPETENCIES: Master's degree in Computer Science or MBA Salesforce certifications (Administrator, Architect, or equivalent). Experience with cloud platforms, agile methodologies, and contract lifecycle management tools (e.g., Conga). Background in manufacturing or multi-entity enterprise environments. Duravant is committed to a culture that promotes long-term career satisfaction and provides an opportunity for personal and professional growth. We succeed by operating within our core values of Integrity, Teamwork, Respect, Sense of Urgency, and Winning Spirit. Competitive compensation package Comprehensive benefits package designed to support our employees' health, well-being, and financial security Work/life programs designed to provide a safe, secure, and balanced environment Education and training programs to develop and grow a high-performance workforce Performance-based rewards

As the Director of Cybersecurity, you'll step into a high-stakes, high-impact role where you'll serve as the Chief Information Security Officer (CISO)'s strategic partner and operational powerhouse. You're not just a leader - you're the driving force behind our client's robust Information Security Program, safeguarding billions in assets and sensitive financial data against the relentless onslaught of sophisticated cyber threats. Imagine being the linchpin that connects visionary strategy with unyielding tactical execution. While the CISO charts the course, you'll be the mastermind making it happen - orchestrating our Security Operations Center (SOC) with precision, steering incident response with expertise, and ensuring our defenses are perpetually primed to outmaneuver emerging threats. This 24/7 role demands not just technical prowess but unflappable leadership, cool-headed crisis management, and an unrelenting passion for cybersecurity excellence. You're the bridge between complexity and clarity - translating cutting-edge threats into actionable defenses, nurturing critical relationships with top-tier security vendors, and propelling our vulnerability management program to industry-leading heights. When the digital frontline demands decisive action - day or night - you'll lead with unwavering technical authority and strategic acumen. We're seeking a seasoned, high-octane security leader who thrives at the intersection of deep technical mastery and operational brilliance. You don't just monitor dashboards; you drive transformative improvement across our entire security ecosystem - from endpoint protection to cloud security innovation. If you're driven to be the heartbeat of a best-in-class security operation and relish collaboration with forward-thinking leaders, this role is your calling. Primary Responsibilities Architect and manage technical information security systems spanning endpoint protection, application control, email security, firewalls, vulnerability management, data loss prevention, cloud security services, and Security Information and Event Management (SIEM). Steer our firmwide Cybersecurity Incident Response program with agility and expertise. Orchestrate our vulnerability management and technology risk management programs with precision. Serve as the go-to subject matter expert on information security, partnering seamlessly with business associates, managers, and C-suite executives. Forge and nurture strategic relationships with premier information security services firms and vendors. Spearhead critical information security projects and drive continuous enhancement initiatives. Contribute visionary input to our information security awareness program, policies, standards, and procedures. Shape cybersecurity strategy and technology planning efforts with your seasoned perspective. Stay on the bleeding edge of information security threats, innovations, and technologies. Lead escalated cybersecurity incidents with authority and participate in disaster recovery planning with acumen. Qualifications Bachelor's degree in Computer Science, Engineering, or an equivalent field - the foundation for your cybersecurity mastery. Minimum 8 years of proven information security/cybersecurity experience - showcasing your depth and impact. Experience leading cybersecurity service delivery in a complex enterprise environment - demonstrating your operational leadership. Proven expertise in firewall administration, Cyber Incident Management, and Microsoft technologies (Defender, Entra, Intune, Sentinel, Azure) - critical tools in your cybersecurity arsenal.

Director of Electrical Estimating / Director of Electrical Pre-Construction A recognized leader in commercial electrical construction in the Greater Chicago area is seeking a strategic, detail-oriented, and forward-thinking Director of Electrical Estimating/Director of Pre-Construction to lead its estimating and BIM teams. This is a highly visible role that plays a vital part in driving successful project pursuits and shaping the future of pre-construction operations. If you're passionate about accuracy, innovation, and team leadership, this is your opportunity to make a lasting impact with a world-class organization. Key Responsibilities Lead the estimating and BIM teams in developing accurate and detailed cost estimates from concept through construction documents. Participate in project budgeting and pursuit strategy alongside company leadership. Review and approve pricing strategies, labor units, and time budgets for project estimates. Collaborate with subcontractors, vendors, and internal teams to gather and validate pricing data. Attend pre-bid walkthroughs and assist in proposal presentations and project kickoff meetings. Utilize Trimble and other preconstruction software solutions to streamline workflows and enhance accuracy. Mentor and support trainees and interns while fostering a culture of learning and accountability. Collaborate with construction teams to identify prefab and lean construction opportunities. Assist in estimating change orders and preparing final estimate documentation. Stay up to date on the latest construction technologies and best practices to enhance preconstruction operations. What We're Looking For Bachelor's degree in Construction Management, Electrical Engineering, or a related field. 10+ years of experience in electrical construction, ideally in an estimating or preconstruction leadership role. Strong understanding of electrical systems and construction project lifecycles. Excellent written and verbal communication skills with the ability to lead and collaborate effectively. Highly organized with strong time management and multitasking abilities. Proficiency with estimating tools, Office 365, Bluebeam/Adobe, Trimble suite, and scheduling software such as Primavera P6. A team-oriented leader who demonstrates professionalism, integrity, and a passion for excellence. Work Environment This position combines office-based responsibilities with frequent site visits to ensure real-world understanding and alignment. Candidates should be comfortable reviewing drawings, navigating construction sites, and leading discussions across diverse stakeholder groups. Location & Compensation This position will be based in Northbrook, IL. This is a full-time position that is available for immediate hire. A comprehensive compensation package will be developed for the successful candidate, which will include a base salary, a bonus plan, a car allowance or company vehicle, a 401(k) with company match, and comprehensive healthcare benefits. The company provides relocation assistance.

Director of OT - Renewable Energy If you're an OT networking/security leader who wants a role with actual scope, not just keeping the lights on, this one's worth a look. A large U.S. energy operator is bringing in a Director of OT Network Infrastructure to strengthen and modernize their OT environment. It's a mix of strategic influence and real operational ownership: you'll lead Networking & Security teams, keep mission-critical systems running smoothly, and help define how their OT program evolves over the next few years. This is a company actively investing in modernization, governance, security posture, and resilience - not trying to pinch pennies or duct-tape legacy systems together. You'll have air cover, budget, and a long runway to make a difference. What's in it for you: Base up to ~$220K + ~20% bonus Relocation covered (Austin or Chicago) Hybrid setup: 3 days in / 2 remote - you pick the days 10-20% travel Up to $20K a year for certs, degrees, training - whatever helps you level up A genuinely impactful role shaping OT governance, standards, and resilience across a major energy footprint You'll be a great fit if you: Have deep experience with OT/ICS networking & security Understand lifecycle management, compliance, and what “audit-ready” really means Enjoy leading strong teams while also steering bigger-picture strategy Can speak the language of architects, execs, regulators, and boots-on-the-ground engineers Want a role where you can leave your mark, not just keep things afloat If you're open to Director-level opportunities and want something modern, well-funded, and high-impact, happy to share more. Apply now.

Job Description We are the American Academy of Sleep Medicine (AASM), an innovative professional medical association located in Darien, IL, a southwest suburb of Chicago. Established in 1975, the AASM is the only professional society in the U.S. dedicated exclusively to the medical subspecialty of sleep medicine. Our mission is to advance sleep care and enhance sleep health to improve lives. We represent a combined membership of over 11,000 accredited member sleep centers and individual members, including physicians, scientists, and other healthcare professionals who specialize in the sleep field. In pursuit of improving sleep health and promoting high-quality patient-centered care for all people, the AASM is dedicated to fostering a culture that is committed to excellence, inclusive, flexible, collaborative, appreciative, supportive, and innovative. Our staff connects to these team values in many ways, and we are looking for others who would like to experience the same. We value the benefits of work/life balance through a hybrid work environment. We strongly encourage our employees to work in the office two days a week, with Wednesday as an anchor day to strengthen our collaborative and supportive culture. Managers (with direct reports) are required to work in the office on the anchor day. Office presence for this position will be once a week on Wednesdays for the first month of training and then flexible after that. Generally, twice a year for two consecutive days, all employees report to the office for special staff meetings/functions. As a result, only local candidates will be considered for this position. The Graduate Medical Education Department (GME) assists the AASM's strategic objective to support work force recruitment by developing programs and resources that encourage medical professionals to consider a Sleep Medicine career. GME also helps administer the Advancing Innovation in Residency Education (AIRE) Pilot program, an alternate training pathway that helps reduce barriers to obtaining sleep medicine training. The ideal candidate is highly organized, an excellent communicator, and skilled at managing complex programs with accuracy and care. Salary Range: $55,000 - $70,000 commensurate with experience. A typical day in the life of an AASM Graduate Medical Education Program Manager: Act as the main contact for sleep medicine fellows and fellowship program directors, ensuring they have the support and information they need. Coordinate all aspects of AIRE pilot programs, including curriculum tools, data collection, and sharing results with key stakeholders. Support committees focused on fellowship training by preparing meeting materials, organizing agendas, and facilitating productive discussions. Plan and deliver educational offerings such as monthly webinars and the annual Sleep Medicine Fellows' Boot Camp at the SLEEP Meeting. Oversee evaluation activities for AIRE fellows, including scheduling simulation exercises and consolidating participant data across institutions. Maintain accurate program records by preparing quarterly reports, managing budgets, and supporting communications for Match and Sleep Medicine In-Training Exam (SMITE), a program to match physicians with sleep medicine fellowship training programs. Keep fellowship-related content on the AASM website up to date and promote fellow engagement through special interest groups and events. This position may require very limited travel (10%), which may include weekends. What we need Bachelor's degree (B. A. or B.S.) or equivalent experience 3+ years related experience in a nonprofit association, including committee or volunteer management Proficiency in managing databases and information systems Experience producing meeting minutes Excellent written and verbal communication skills Strong interpersonal relationship skills Strong planning and organizational skills with great attention to detail; prior project management experience Skilled in presenting information and responding to questions from staff and members Understanding of basic cost accounting for budget preparation Working knowledge in Microsoft Office Suite What we'd love Nonprofit medical association experience in residency and fellowship programs Familiarity with medical fellowship training model The AASM is proud to be an Equal Employment Opportunity employer and a recipient of the 2025 Best Workplaces in Illinois award. We celebrate diversity and are committed to creating an inclusive environment for all employees. Aside from the great job opportunity, we offer a collaborative and fun work culture with amazing benefits. Visit "Working at AASM" for a glimpse of AASM work life. Affordable medical & dental coverage for you and your family Free life & disability insurance 3 weeks of PTO (personal/vacation/sick time) plus paid company holidays 8 weeks PAID parental leave Flex-time hours Business casual environment Generous 401(k) plan Flexible spending & dependent care accounts Health savings account with generous employer contributions Professional development assistance Pet insurance Theft ID coverage Discounted fitness membership Door Dash meal perks Service recognition and peer-to-peer platform with reward points redeemable for gift cards or charitable donations Weekly “Wellness Wednesdays” with walk, stretch, and healthy snack breaks Twice daily “plank breaks” Seasonal staff events Powered by JazzHR uINkuuRgge

Job Details Adult Services - Hodgkins, IL Full Time 4 Year Degree $23.00 - $25.00 Hourly None Day ManagementDescription Are you a natural leader who is passionate about empowering individuals with intellectual and developmental disabilities? Helping Hand is looking for a Day Program Supervisor to oversee daily operations, mentor staff, and ensure high-quality support and services for the people we serve. SCHEDULE AND COMPENSATION: On-site position, Monday-Friday. 40 hours per week. Salary range $23.00-$25.00/hr (non-exempt). Salary based on skills and experience. Up to 6% annual bonus potential. 403b retirement plan with up to a 4% company match. HELPING HAND PERKS: Purpose-driven work that changes lives. Tuition reimbursement and clear career growth opportunities. Traditional medical (BCBS of IL), dental, and vision insurance. Employer-paid Group Life/AD&D, Short-Term, and Long-Term Disability. Team member appreciation events and year-round recognition. Employee Assistance Program (EAP) and wellness support. Generous PTO including paid holidays, vacation, accrued sick time, and personal days. PSLF-qualifying employer under the Federal Public Service Loan Forgiveness Program. WHAT YOU'LL DO: Lead daily operations fo the Adult Day Program. Supervise, mentor, and train a team of Direct Support Professionals (DSPs). Ensure client safety, rights, and individualized support needs are met. Oversee scheduling, documentation, compliance, and program quality. Develop engaging lesson plans, community outings, and activities that promote independence and inclusion. Provide coverage as needed and collaborate wtih leadership to continuously improve program outcomes. Other duties as assigned. Qualifications WHAT YOU BRING: Education: High School Diploma or GED required. DSP certified or ability to complete DSP training within 90 days of hire. Experience: Two (2) years of experience working with intellectual and developmental disability population. Previous supervisory experience preferred. Skill Sets: Proficient with technology such as Microsoft Office, Teams, Zoom, etc. Valid driver's license with acceptable driving record and proof of ongoing personal motor vehicle insurance. Ability to meet all PACE certification requirements, preferred. Must be able to safely drive individuals for various programming purposes. Exceptional problem-solving and time management skills Ability to promote and adhere to company values. A commitment to a diverse, inclusive, and equitable work environment. Ability to fulfill all necessary training requirements of the agency, including but not limited to crisis management (crisis management training includes de-escalation strategies and physical management techniques). WORK ENVIRONMENT: The person in this position may encounter clients exhibiting physical aggression; must be comfortable working in periods of crisis and feel comfortable de-escalating individually or as a team. The person in this position needs to occasionally move about inside the office to assist clients/students, access file cabinets, office machinery, etc. The ability to observe details at a close range (within a few feet of the observer). Consistently position self to maintain files in cabinets or assist clients/students. The ability to communicate information and ideas so others will understand. Must be able to exchange accurate information in all situations. Must be able to follow Helping Hand procedures during emergency situations and provide safety and security of individuals along with Helping Hand property. Helping Hand is committed to fostering a diverse and inclusive workplace. We provide equal employment opportunities to all employees and applicants without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. We believe that embracing our differences strengthens our community and enhances the quality of care we provide.

Benefits and Perks: LSSI is growing! Come be a part of this rewarding environment, and enjoy the knowledge that you're helping make a positive difference in the lives of others, as well as these career advantages: On Demand Flexible Paydays for earned wages through an app called Dayforce Wallet. Competitive salary based upon relevant education, experience, and licensure. Salary $70,000-$75,000/Annually. Opportunity for advancement. Comprehensive benefits package for Full-time employees includes healthcare insurance, up to 26 days of paid time off per calendar year, 11 paid holidays, sick time, 403(b) plan, Employee Assistance Program, and flexible hours. The paid training you need to learn, grow, and succeed! Essential Functions: Ensure a workplace where employees are engaged, their dignity is valued, and they have a sense of belonging both within their specific role and within the organization overall. Demonstrate sensitivity and responsiveness to cultural differences of clients, coworkers, and community. Collaborate with other LSSI programs and/or departments, including Central Intake and Development, as needed. Ensure job duties of the team and direct reports are completed accurately and in a timely manner. May provide direct services or perform some of the same duties as assigned staff. Respond to all incoming correspondence and questions in a timely manner; including but not limited to inquires received via email, telephone, text message, and fax. Ensure reasonable measures are taken to protect confidential and/or sensitive information as well as ensuring the security of all LSSI systems is maintained. Responsible for completing all required training assignments as well as complying with the related organizational, administrative, and programmatic policies. Perform all other duties and tasks as assigned. Position Qualifications: Bachelor's degree in a social service field required. Master's degree in a social service field preferred. Background check clearance required. CADC or ability to obtain a CADC within 18 months of date of hire required. LPC/LCPC or LSW/LCSW preferred. Three (3) to five (5) years experience in substance use filed with increasing levels of responsibility preferred. Demonstrated proficiency in EHR documentation and review preferred. Familiarity with accreditation and licensure standards preferred. Demonstrated ability to communicate in a clear, comprehensible manner, both verbally and in writing. Excellent organization, presentation and pc/computer skills, including experience using Microsoft Office (Outlook, Teams, Word, Excel, PowerPoint) along with other related software. Valid driver's license, in good standing for the state of residency required. Access to reliable transportation required. Valid IL statutory minimum liability insurance coverage, bodily injury and property damage required.

Job Description The Assistant Program Director (APD) will supervise a number of 24/7 Crisis Response Teams (including Mobile Crisis Response teams and a Crisis Stabilization Urgent Care Unit) that will provide community-based interventions to individuals experiencing a behavioral health crisis wherever they are; at home, work, in the community, or in a crisis center. This new program will be located on the south side of Chicago. The APD will help to establish the necessary collaborations and protocols necessary to make this program successful. The APD reports to the Program Director and is a part of the management structure. The APD is responsible for the overall and day-to-day operation, administration, and evaluation of the Crisis Response program as well as the general welfare of the members and staff. The APD oversees all aspects of the Program in absence of the Program Director. ESSENTIAL DUTIES & RESPONSIBILITIES Ensures the delivery of all program and casework services align with agency objectives and promulgate agency traditions, practices and organizational goals. Provides direct service to members and their families, functioning as the senior clinician or "player coach" of your team. This includes participation on the team in a manner consistent with team expectations and in a fashion which models the functioning expected of all team members. Ensures the team functions optimally, in conjunction with other parts of the program, while meeting the community support and rehabilitation needs of our members, as well as commercial insurance standards. This is to be accomplished in a fashion which is consistent with the agency's mission statement, goals and objectives, formal and informal policies and procedures, as well as with the expectations and regulations of the various funding sources and with the highest professional standards. This may include but is not limited to the standards and documentation requirements as established by: CARF, Medicare, Medicaid, DMH, CILA, DOL, Social Security (PASS), DRS and/or DCFS. Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, hiring and training employees; planning, assigning and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems. Monitors all required paperwork and maintains the quality and validity of individual case records according to CARF, Medicare, Medicaid standards and agency traditions. Assure that all assigned paperwork is completed accurately and in a timely fashion. Oversees income streams and programmatic expenditures for this program in accordance with the agency's accounting procedures and within the program's approved budget as assigned by the Program Director. Assures that all Thresholds procedures regarding the handling of member's funds are followed and that both the members and the Thresholds administration are assured that all safeguards, reports and accounting meets the highest standards. Meets regularly with key staff of other Thresholds programs for the purpose of administration, coordination and development of agency programs. This shall include providing the Program Director with accurate and timely information on topics and issues related to the operation of the program and well‐being of its members. As assigned, appropriately transmit such information to the staff of the program. Assists with special tasks as assigned, including but not limited to: writing proposals, publications, annual reports, representing the agency at meetings, conferences, conducting research, consulting with and training outside visitors and trainees, supervising students, orienting and training new staff. Oversees and manages the physical location(s) utilized as program space. Assumes responsibility for all aspects of staff and member safety relative to the operation of the program(s). Participates in and attends special activities related to the program as assigned. Participates in the implementation of Thresholds emergency plans related to extreme weather or other emergency condition. Performs and participates in crisis intervention when necessary. Assures that all Thresholds records are organized in a systematic and organized fashion. Follows all appropriate safeguards with regard to the confidential files maintained at the Program. Follows all policies and procedures pertaining to all records including but not limited to restricting access to all records per agency policy. Provides accurate and timely information to supervisor on all topics and issues related to the operation of the agency and the well‐being of its members. As appropriate, transmits such information to subordinates. Provides crisis interventions while in the community. Represents Thresholds when meeting with community partners and members of the community. Other duties as assigned. Be on call as needed for 24/7 programs, work a flexible schedule, including weekends or evenings, as needed. Be available to the staff and members of the program on an on‐call basis after regular business hours. Provides after‐hours coverage as needed. In the absence of the Program Director, provides leadership and modeling of evidence‐based practices and recovery that ensures program implementation according to the fidelity scales. EDUCATION Bachelor's degree in Social Work, Psychology, or a closely related field required Master's degree in Social Work, Counseling, or a closely related field preferred EXPERIENCE Three (3) years of leadership experience is preferred. Ability to synthesize and summarize information to make judgments regarding member care. Computer proficiency, including the ability to use email, navigate and enter notes into electronic medical records. SKILLS/CERTIFICATIONS Current and valid driver's license required. Daily access to a personal vehicle is preferred, or a willingness to take public transportation to work sites. Must obtain and maintain $100,000/$300,000/$100,000 liability insurance coverage. Subject to validation every 6 months. May be required to provide transportation for members of the program using a Thresholds provided vehicle or personal vehicle. Must be 23 years of age and must meet all insurance carrier's requirements. Subject to annual Department of Motor Vehicles license verification. WHAT SETS THRESHOLDS APART Competitive pay - Pay range: $76,000 - $86,000 annually Based on education, licensure, and experience. Generous PTO (9 federal holidays, 8 days of sick leave, 15-22 days personal and vacation) Dental insurance, vision insurance, choice of 4 medical insurance plans 403(b) retirement plan with 3% employer match Robust employee assistance program (EAP) Public service loan forgiveness Supervision for clinical licensure at no cost (LSW, LCSW, LPC, LCPC) Thresholds is a mission-driven agency with a deep commitment to fostering an environment where all feel valued and respected, a place where every employee can be themselves, thrive, and support the agency's mission. Click here to learn more. One of the oldest and largest community mental health organizations in Illinois, we pride ourselves in being a Chicago Tribune Top Workplace and one of Chicago's 101 Best & Brightest Companies to Work For, several years in a row. #LI-JP1

Program Manager, Certifying Exam and Live Education CLIENT ASSOCIATION(s): American Academy of Emergency Medicine, AAEM Senior Education Manager DIRECT REPORTS:None EMPLOYEE STATUS: Exempt, Full-time (Minimum of 37.5 hours/week) ROLE TYPE/LEVEL: Mid Level (Non-Supervisory) or Mid Level CLIENT/DEPARTMENT OVERVIEW: AAEM is the champion of the emergency physician. AAEM was established in 1993 to promote fair and equitable practice environments necessary to allow emergency physicians to deliver the highest quality of patient care. For over 30 years, AAEM has been a leader in protecting board certification in emergency medicine and confronting the harmful influence of the corporate practice of medicine. We support fair and equitable practice environments that allow emergency physicians to deliver the highest quality of patient care. JOB OVERVIEW: The Program Manager provides management and support for AAEM's in-person, interactive continuing medical education programs. These programs prepare trainees to pass the emergency medicine board certification exam and strengthen physicians' skills through hands-on practice and interactive role-playing. The Program Manager works closely with volunteer medical educators to plan, implement, and coordinate participants and instructors for the Certifying Exam Review Courses held on multiple dates and locations; works with vendors to secure medical equipment sponsorship, supplies, and standardized patient actors for the Certifying Exam Review Course and the annual Scientific Assembly; serves as staff liaison as assigned to AAEM Committees; and performs other duties as assigned. The ideal candidate will demonstrate initiative, sound judgment, and outstanding organization and communication skills to oversee all aspects of the Certifying Exam Review Course, as well as contribute to a team in a fast-paced environment to meet AAEM's mission. POSITION RESPONSIBILITIES (minimum of 37.5 hours/week): Manage the Certifying Exam Review Courses Work with the Certifying Exam Committee to design, develop, monitor and evaluate the course; Work with the Marketing and Communications Team to develop brochures and marketing efforts; Assist the Executive Director in developing comprehensive budgets for the Certifying Exam Courses; Manage recruiting/securing instructors, including confirmation of participation, completion of required forms, and post-meeting reimbursements and/or stipends; Manage registration of participants, including setting up the registration system and generating reports; Manage communications with course participants, including course handouts, pre-and post-event communications, and surveys; Manage facilitating all necessary requirements with vendors for courses (ie. virtual platform, hotels, etc.) Ensure compliance with ACCME guidelines for Certifying Exam Courses Manage procurement, sponsorships, shipping, and inventory of all necessary equipment and supplies (e.g. ultrasound machines, simulation mannikins, etc.) for Certifying Exam Courses and the hands-on interactive education sessions (i.e. technical skills workshops, courses, and competitions) at the annual Scientific Assembly. Manage recruiting live volunteer models and standardized patients for Certifying Exam Courses and the annual AAEM Scientific Assembly, including confirmation of participation, pre-event communications, and post-meeting reimbursements and/or stipends. Serve as staff liaison as assigned to AAEM Committees. This includes staffing calls and meetings, drafting minutes and assisting with projects, communications and other activities of the above. Develop, maintain, and provide regular status updates on project timelines. Other duties as assigned. SKILLS AND QUALIFICATIONS: Excellent organizational, verbal and written communication skills required. Word processing and spreadsheet skills in MS Office environment essential. Professional demeanor and attention to detail necessary, including the ability to follow up with multiple volunteers and vendors on key deliverables and timelines. EDUCATION/EXPERIENCE: Bachelor's degree or equivalent work experience. Experience in volunteer management, meeting planning, project management, or healthcare education is desired. TRAVEL REQUIRED: Some early morning, evening and weekend work may be required in our home office and while traveling out-of-town to meet client needs. Travel will be 3-6 weeks per year, including solo travel. WORK ENVIRONMENT: This is a full-time position located in our office in downtown Milwaukee, WI and a minimum of two days onsite in the office (including Wednesday as an all-staff-in-office day) are a requirement of the role. PHYSICAL REQUIREMENTS: (lifting, packaging, etc.) Unrestricted mobility: must be able to walk great distances, move quickly from place to place, and lift and move boxes up to 50 lbs. ADDITIONAL INFORMATION: Early morning, evening and weekend work may be required to meet client needs. Attendance at the annual Scientific Assembly is required. Attendance at three Certifying Exam Review Courses is required. Two regular evening conference calls per month are required.

Association Ray Graham Association (RGA) empowers people with disabilities to reach, grow, and achieve by providing compassionate, person-centered services that foster independence and inclusion. Our team is committed to upholding our mission through collaboration, respect, and accountability in everything we do. The Assistant Director of Program Supports (ADPS) ensures the consistent delivery of high-quality, person-centered services to people supported within the Community Living Resources (CLR) program. This position provides strong, compassionate leadership through coaching, mentoring, and direct supervision of a team of 7 Quality Supports Facilitators (QSFs), 14 Community Support Supervisors (CSSs), and over 100 Direct Support Professionals (DSPs). The ADPS ensures that all program locations meet or exceed regulatory standards set by DHS, HCBS, DCFS, IDPH, BQM, CQL, and other governing bodies. This role partners closely with the Senior Director and other Assistant Directors to ensure consistent systems implementation, effective staff training, operational efficiency, and adherence to RGA's mission and values. This is a highly visible leadership position requiring initiative, flexibility, and a commitment to quality, safety, and person-centered practices. Status: Full-Time, On-Call Schedule: Generally daytime hours Monday-Friday, with a minimum of one evening per week and two weekend days per month. This position requires travel to various CLR locations within DuPage County and flexibility based on operational needs. Benefits: * Benefits include medical, dental, vision, paid time off (PTO), retirement plan, mileage reimbursement, and professional development opportunities. Additional Information: Ray Graham Association is a drug-free workplace. All employees may be subject to random drug testing in accordance with organizational policy, state and federal regulations. Requirements Leadership & Accountability * Ensure that all QSFs, CSSs, and DSPs understand and uphold the organization's mission, values, and compliance standards. * Work collaboratively with other ADPS leaders to ensure consistent implementation of policies, procedures, and systems. * Maintain oversight of program compliance, safety, and quality of care, addressing performance or compliance concerns proactively. * Design and oversee training and development initiatives, including On-the-Job Training (OJT), to strengthen staff competence and confidence. * Maintain a visible leadership presence across CLR homes to model best practices, assess program quality, and support team members. * Conduct regular supervision meetings with QSFs and CSSs, providing feedback, setting goals, and managing performance improvement as needed. Team Development & Communication * Foster a culture of accountability, collaboration, and high performance across all levels of the CLR team. * Actively mentor supervisors and facilitate open communication channels between leadership, team members, and families. * Promote continuous learning, team development, and problem-solving to achieve positive outcomes. * Collaborate with other RGA departments to ensure alignment with organizational goals, strategic priorities, and seamless service delivery. Advocacy & Person-Centered Support * Lead onboarding and integration for new hires, ensuring clarity of role expectations and adherence to person-centered principles. * Engage with people supported, their families, and team members to ensure individualized, responsive, and empowering supports. * Model and reinforce the "Nothing for us without us" approach, ensuring that the person supported is at the center of all decisions. * Promote ongoing staff education in person-centered practices, safety, and quality standards. Community Partnerships & Compliance * Build and maintain relationships with external partners, families, and community organizations to support inclusion, safety, and personal growth. * Ensure all program locations maintain compliance with CMS, BALC, BQM, OIG, DCFS, CQL, and HCBS standards. * Enforce consistent policy and procedure implementation to meet or exceed all regulatory requirements. Key Attributes * Strong leadership and accountability skills. * Excellent communication and interpersonal abilities. * Ability to work independently and collaboratively. * Commitment to RGA's mission of empowering people with disabilities to reach, grow, and achieve. * Flexible and proactive in a dynamic, person-centered environment. Qualifications: * Bachelor's degree or equivalent experience. * Valid Driver's License * Completion of CANTS, LEADS, HCWR, And State Police checks * Bilingual- Preferred * Previous Direct Support job experience with people with Intellectual/Developmental Disabilities * 1-3 years of supervisor experience (3-5 years preferred) * QIDP experience preferred.

TRANSITIONAL LIVING PROGRAM SUPERVISOR Job Summary Under the assigned supervisor, the Transitional Living Program Supervisor is responsible for the direction and management of effective delivery of Clinical Case Management and Aftercare services to youth in a Qualified Residential Treatment Placement (QRTP), Department of Juvenile Justice ( DJJ) and Group Home setting (GH). Ensuring usage of evidence-based practices, the assigned Qualified Residential Treatment Placement acts in accordance with the provisions outlined in Family First regarding a congregate care facility, the residential programmatic and DCFS contractual guidelines. The Transition/Aftercare Supervisor will ensure supervisees utilize applicable principles of Case Management, Social Work and/or Frame Works which include - Attachment, Regulation and Competency (ARC), Intake/Admission Assessments, Weekly Clinical and Residential staffing, Case/Discharge Planning, Goal Setting, Collaboration with the Department of Children Family Services(DCFS), Internal and Community Stakeholders. Along with individual mentoring, family linkage, client/family education, behavioral and treatment planning. Supervisors provide weekly coaching and clinical supervision to new and existing staff members, mentoring them and helping them develop their Case Management and Trauma Informed Skills. Transition/Aftercare Supervisors will improve their management of new and existing staff via internal and external training. While further developing their Case Management skills by staying up to date on programming, Illinois state guidelines and examining best practices in the field of Case Management and Clinical Supervision. __________________________________________________________________________ General Duties and Responsibilities Reports to the Child Abuse Hotline as directed by the Mandated Reporter Act. Will provide exceptional customer service to residential clients, parents, foster caregivers, referring case agencies, and other team members. Will Maintain discretion, as they are entrusted with a client's and supervisee's personal information and knowledge of their unique situation. This confidentiality extends to ensuring client/supervisee's data is secure. Reports any exposure to communicable diseases. Submits expense vouchers, renewed driver's licenses, TB/physicals, and automobile insurance coverage on the due date. Conducts frequent regional and all-state in-person and virtual team meetings with supervisees, clients, internal and external community stakeholders. Participates in frequent agency management meetings and work groups. Will complete request for Case Managers to receive a DCFS Email, Redcap, SDS access, RELIAS and/or NCTSN registration. Assists CQI in the development of agency documentation to enhance programming and meet the contractual requirements of the funding source along with policies, and procedures. Works to ensure quality-of-service delivery and the achievement of programmatic outcome goals as outlined in Behavior Management/Individualized Treatment Plans along with the DJJ, QRTP and Group Home contract. Ensures management and/or adherence to the Admissions Process for information of clients matched or referred to by DJJ, QRTP and Group Homes. Determining with the Clinical Leads whether clients referred will be interviewed or excluded from the outlined matching check list. Oversees and supports case responsibilities and provides guidance in case planning. Oversees and supports client sibling and/or family visitation and linkage to visiting resources, Fictive and Foster parents and placements. Oversees the participation and/or attends hearings, administrative case reviews (ACR), clinical/priority staffing's, reconciliation and permanency proceedings, Child and Family Team Meetings (CFTM), Admission Interviews, and Internal meetings. Oversees and supports all Aftercare responsibilities for clients discharged for up to 6 months, ensuring competent and ethical service delivery to clients and their caregivers. Reviews funding source policies and procedures and trains staff on the implementation of these procedures via a Residential and Case Management onboarding process. Ensures collaboration of Case Management team with office managers, administrative assistants, youth care workers and/or Supervisors, nursing, clinical team, dietary, maintenance and upper management. Ensure management and/or adherence of significant incident reporting within the 12-hour reporting period. Participates and presents information in various collateral and community groups to promote agency programs and to network with the community. Participates and presents information in DCFS Contract Monitoring, MCO, Internal and external file reviews. Oversee management and/or adherence for all client Case Management and/or Aftercare digital and on-site records. Oversees and facilitates Clients Transition to next placement regardless of level of care. Ensuring compliance with All required interactions, visits and documentation as outlined in DCFS Transition/Aftercare Protocol. Completes various monitoring and/or outcome reports as required. Monitors program expenditures to ensure compliance with budgetary and contractual constraints. Ensures management and/or adherence to contractual obligations with various funding sources. Ensures management and/or adherence to billing accuracy and timeliness via submissions of SDS Case Management Medicaid Notes. Ensures management and/or adherence to meeting monthly Case Management billing Units. The Transition/Aftercare Supervisor will ensure reporting of Critical incidents to DCFS Monitors, Critical Incident Reporting & Follow Up. Handles client, staff, caretaker, and/or collateral complaints and grievances via the residential, Client/Grievance and Red Flag Reporting Process. Provide and/or ensure adherence to On-Call support after hours. Essential Duties and Responsibilities Transition/Aftercare Supervisor will manage daily the two matching email streams (OHU & DCFS) with youth and email with CCAP about Potential Admissions. Will review with Clinical Team, referred client intake information for new referrals for DJJ, QRTP & GH, ensuring interviews ( virtually or in person) are scheduled within 48 hours of receiving said referrals. The Transition/Aftercare Supervisor will have oversight with Clinical Services of the Admissions, Aftercare and Transition Staffing. Will Complete bed reports for DJJ, QRTP & Group Home's During Admissions Meeting the Transition/Aftercare Supervisor will staff youth interviewed for placement in DJJ, QRTP & Group Home's. The Transition/Aftercare Supervisor will ensure usage of the Admissions Tool for each youth interviewed for placement. The Transition/Aftercare Supervisor will request UPA 7 days prior to youth admission. Will request UPA for youth who have been gone 60 days or longer and provide to billing specialist. Will coordinate to ensure a smooth transition of youth into residential care with other care providers of potential youth served ( DCFS or CWCA, formally POS) Case Workers, other residential facilities, hospitals and Bio and Foster Homes. Will ensure management and/or adherence of Case Management Team with scheduling preplacement visits and participation in staffing prior to youth admittance in DJJ, QRTP and/or GH. Will work with the receiving team once the youth is admitted, following progress through treatment while consulting with the team when issues arise. Will ensure management and/or adherence to completion of the Columbia Suicidality Rating Scale ( CSSRS) upon admission, 48 hours of medication in RTOS and as needed. Will Complete Behavior Management Plan ( BMP) within 48 hours of intake. Will Complete Initial Comprehensive Transition Plan within 72 hours day of intake. Will ensure management and/or adherence of Case Management Team to completion of needed medication, placement, youth and all other OHU consents as needed throughout the life of DJJ, QRTP, GH care and aftercare OHU services. Ensures management and/or adherence with the Case management Team to initial and ongoing educational staffing being held in a timely manner. Will ensure management and/or adherence of Case Management Team for enrolling the youth in school once admitted. Will be responsible for management and/or adherence of Case Management Team to collaboration with internal and external team members to identify and make any recommendations and referrals for services. The Transition/Aftercare Supervisor will ensure Case Management team attends all permanency court and delinquency court hearing (virtually or in person) with the youth. Will be responsible for management and/or adherence of Case Management Team with Clinical Supervisors collaboration to the creation and or updating, advocating and follow up of client developed Behavior Management ( BMP) and/or Individual Program Plans ( IPP). Will facilitate, ensure management and/or adherence to Client Transition Staffing's, 30 days Post Discharge, weekly and/or monthly Clinical, Nursing, placement and DCFS Staffing's. Will be responsible for ensuring management and/or adherence with the Case Management and or Clinical Team for the following being entered through Redcap after each staffing: TRCPR, Therapeutic Residential Staffing Report ( TRSR), Comprehensive Transition Plan (CTP) and Clinical Staffing Report( CSR) staffing's. Will be responsible for ensuring management and/or adherence with the Case Management Team to ensure monthly completion of Clinical Staffing Report( CSR), Case Note/TRSR, and Comprehensive Transition Plan (CTP). Will be responsible for ensuring management and/or adherence with the Case Management Team for completion of Comprehensive Transition Plan (CTP) completed at admissions. Will be responsible for ensuring management and/or adherence with the Case Management Team for completion of the Resource Map at Discharge. Will be responsible for ensuring management and/or adherence with the Case Management Team for Bi-Weekly Reconciliation meetings with DCFS. The Transition/Aftercare Supervisor will ensure Case Management team will participate in monthly, quarterly and yearly or as needed Trauma Informed and Skills Internal and/or external trainings, MCO training, Attachment, Regulation and Competency (ARC) trainings/refreshers, Therapeutic Crisis Interventions (TCI), DCFS Learning and Development Center, RELIAS, CSSRS, Therapeutic De-escalation and Engagement training. The Transition/Aftercare Supervisor will ensure Case Management team receives weekly clinical supervision utilizing OHU Coaching for Supervision Form (CFS). The Transition/Aftercare Supervisor will track all CFS supervisory staff forms for DOP and CQI review quarterly and as needed. The Transition/Aftercare Supervisor will ensure Case Management team adheres to Case Management performance goals and agency policy, meeting at minimal quarterly to discuss and document via the CFS form progress, strengths and areas of improvement. The Transition/Aftercare Supervisor will ensure internal tracking of Case Management team Onboarding, Internal and external initial, monthly, quarterly and Yearly Training. Other Duties as Assigned This list of essential functions is not intended to be exhaustive. One Hope United reserves the right to revise this job description as needed to comply with actual job requirements. Qualification Education: Master's in human service's related fields, Counseling, Mental Health, and or Social Work fields. Experience: 2 to 5 years of experience of progressive responsibility in a Supervisory and/or Case Management, Mental or Behavioral Health role. Or the equivalent combination of education and experience, preferred. Licensure/Certification: LPC, LCPC, LSW, LCSW & Child welfare Licenses preferred, not required. Other: Valid driver's license and acceptable driving record with OHU required levels of coverage for auto insurance. Required Skills Proficient computer skills in Microsoft Windows applications and adaptive skills to expand software application skills as necessary. Highly organized, yet flexible, and can handle multiple priorities/projects well, ability to manage tight deadlines. Ability to function and communicate professionally in a team environment. Demonstrate the ability to correctly identify emotions, and to mirror regulated feelings in a way that promotes emotional and intellectual development (emotional intelligence ). Ability to demonstrate project management, organizational, analytical, oral, and written presentation skills. Ability to respond promptly to customer needs; solicits customer feedback to improve Services. Resourceful in researching issues and developing solutions with minimal supervision. Excellent interpersonal and effective communications skills (verbal, written, and effective, documentation, paraphrasing & listening. Demonstrated ability to build professional relationships. Demonstrated problem-solving and conflict-resolution techniques. Ability to hold challenging conversations with team members. Ability to coach, mentor, verbally track, manage, and develop team members. Ability to exercise discretion and ensure confidentiality. Physical Demands & Work Environment The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. The position requires visual and auditory acuity within professionally determined normal ranges, with correction if needed; and manual dexterity sufficient to operate a computer and office equipment, including, but not limited to, the telephone, computer, cell phone and copier. The employee is occasionally required to move items up to 50 pounds. This Position requires certification in Therapeutic Crisis Interventions (TCI). which may involve physical restraints and processing to understand, heal from, and adapt following a disruptive or traumatic event such as a restraint. The employee works in varied residential environments based on assigned caseload and may encounter unpredictable clients. While performing the duties of this position, the employee travels by automobile and is exposed to changing weather conditions. The employee must be able to enter and exit a vehicle or a building without assistance. While performing the duties of this job, the employee may frequently drive an automobile, taking clients to appointments, in the local and regional area. Occasionally, travel is outside the local area and overnight. We Invest in You! Tuition assistance up to $2500 per year Up to 4 weeks paid Vacation Days, up to 6 paid Personal Days, and up to 5 paid Sick days annually Medical, dental, vision, 403b Retirement, flexible spending accounts, health savings account, and short-term disability options Agency paid life up to $50K based on salary Voluntary Supplemental Life for Employee, Spouse, and Child(ren) Voluntary Legal Plans Agency paid long term after 1 year of employment Career ladders, professional development, and promotion opportunities Free LCSW and LCPC Supervision hours available in some locations A Different Kind Of Employer One Hope United is strong and ready to grow. Are you ready to grow with us? 800+ talented professionals strong, serving 10,000 children and families in Illinois, and Florida Fiscally stable, $70 Million agency-- strong since 1895 Energetic leadership and a rich community of support One Hope United does not discriminate on the basis of race, color, religion, sex, national origin, age, disability, veteran status, or any other characteristic protected by law. One Hope United is an Equal Opportunity Employer and a Drug-Free Workplace. OHU participates in eVerify. In the spirit of caring for one another and our community, please note that upon accepting an offer of employment from One Hope United, you will be required to share proof of a COVID-19 vaccination. The requirement is subject to accommodation in compliance with applicable laws and regulations. #INDILP

The Aspen Group (TAG) is one of the largest and most trusted retail healthcare business support organizations in the U.S. and has supported over 20,000 healthcare professionals and team members with close to 1,500 health and wellness offices across 50 states in four distinct categories: dental care, urgent care, medical aesthetics, and animal health. Working in partnership with independent practice owners and clinicians, the team is united by a single purpose: to prove that healthcare can be better and smarter for everyone. TAG provides a comprehensive suite of centralized business support services that power the impact of five consumer-facing businesses: Aspen Dental, ClearChoice Dental Implant Centers, WellNow Urgent Care, Chapter Aesthetic Studio, and AZPetVet. Each brand has access to a deep community of experts, tools and resources to grow their practices, and an unwavering commitment to delivering high-quality consumer healthcare experiences at scale. Job Summary This Program Manager is an important part of the Clinical and Doctor Development L&D team and will partner cross-functionally with the HR, L&D, Clinical Support and Operations teams to deliver clinical and doctor development programs, projects, and processes. This includes planning, communication, execution, and measurement of learning solutions. The Clinical and Doctor Development Program Manager approaches work with a data-driven, process-oriented mindset. Responsibilities include enabling the administration of onboarding processes, managing program enrollments and cohorts, and continuous improvement of these processes and programs. The Program Manager will possess excellent cross-group collaboration and communication skills and must have the ability to work effectively with all levels of the organization. This person is a self-starter and can execute under minimal supervision. They must be a strong communicator and collaborator; able to seek new ways of doing things, open to new ways of thinking, and demonstrate agility in unfamiliar situations. This role will report to the Director, Clinical and Continuing Education. Essential Responsibilities Manages L&D programs from end-to-end, including communication and enrollment of participants and program analysis. Oversees the logistics and administration of multiple Clinical and Doctor Development learning programs in partnership with L&D coordinators. Plans, organizes, and executes tasks and activities with urgency and in accordance with delegated assignments. Communicates with learners and cross-functional business partners as needed to support program enrollment, participation and learning materials. Serves as first point of contact for all questions from program participants regarding programs and escalates issues as needed to the various program owners. Manages learning cohorts across multiple training events, primarily during the onboarding processes. Manages course materials and rosters. Assists with creating and revising learning deliverables and materials. Serves as facilitator/producer or co-facilitator/producer of select learning programs and activities. Reviews processes for registration, enrollment and reporting to increase operational efficiencies. Produces analysis of program trends and reports on program performance, identifying opportunities for optimization. Understands and manages program metrics, including working with Finance department to gather, define and report on business impacts of learning programs. Generates weekly, monthly, quarterly, and year-end learning reports to find trends, learn outcomes, and show program results using creative and visually appealing means for presenting findings (e.g., Infographics.) Produce/facilitate as needed. Demonstrates a commitment to professional and personal growth by initiating dialogue with team members, attends learning events, engages in self-directed learning and focuses on professional development goals. Other duties as assigned. Requirements/Qualifications Education Level: Bachelor's Degree or equivalent work experience. 2-3 years in Specialist/Coordinator role with program/project experience, preferably in L&D, Talent Management, or HR. Proven work experience in project management, preferably for end-to-end programs. Strong organizational skills including attention to detail and multi-tasking skills. Ability to manage competing priorities while working independently with limited supervision. Experience identifying and assigning tasks to program team members; tracking to ensure completion. Strong analytical skills and advanced problem-solving skills. Experience with learning measurement and evaluation processes preferred. Ability to effectively organize, structure, prepare and/or present data. Flexibility and agility to be proactive in a fast paced, changing environment. Strong integrity with ability to maintain a high level of confidentiality. Strong written and verbal communication skills; ability to communicate with individuals at all levels of the organization. Advanced Proficiency in MS Excel, MS Word, PowerPoint, SharePoint. Some experience with project management methodologies, software, tools, etc. Preferred Salary range: $73,000 ~ $86,000

Midtown Athletic Club, located at Palatine is looking for a Program Manager to oversee fitness programming (1760 N Hicks Rd, Palatine, IL 60074). Check out our beautiful club here: Midtown Palatine, IL | Fitness Club and Gym As a member of Senior Leadership Team, the Program Manager is responsible for overseeing fitness programming and all aspects of the fitness experience within the club. With the shift in our space towards the studio model and the increased emphasis on brands offering more curated, boutique-like experiences, this fitness leader needs to be optimistic in their attitude and approach and relentless in their delivery. Bringing a reliable and curious attitude, this leader will be the ambassador for fitness within the Palatine club as Midtown strives to stay ahead of the competition. This leader will be nimble and adaptable to the changing landscape of the industry and will thrive in a people environment, bringing an energetic and inspiring leadership style to fitness programs. This is a full-time salaried position starting at $70,000. The actual compensation will depend on experience, and/or additional skills you bring to the table. Benefits: Please refer to the link here for a copy of benefits and perks offered by Midtown for our full and part time associates. Responsibilities: Overseeing fitness programming and all aspects of the fitness experience within the club Managing, recruiting and onboarding coaches, instructors and coordinators Working in partnership with the National Program Manager and marketing team, the Program Manager will examine how we improve, launch, promote and communicate our brand and new program formats within the club Attending regular classes within the competitive set/boutique studio space to stay current with trends and at the leading edge of industry innovations Working within the company guidelines to ensure all studios are on brand and align with Midtown's vision of an in-club boutique strategy Auditing of all fitness professionals alongside regular evaluations of sessions and classes, ensuring coaches and instructors are executing on elements and maintaining integrity of all programs Collaborating with the General Manager in annual department budget preparation Managing monthly department financial performance relative to revenue, expenses and income budgets, performance and participation Coordinating fitness related special events Working alongside club leadership to oversee the new member onboarding process Collaborating with club leadership & membership team to support lead generation and drive membership growth Requirements: Minimum of 2 years of leadership experience Maintain nationally recognized certifications in fitness and specialized group fitness Excellent communication skills MS Office skills This job description is intended to describe the general requirements for the position. It is not a complete statement of duties, responsibilities or requirements. Other duties not listed here may be assigned as necessary to ensure the proper operations of the department. MIDTOWN is an Equal Opportunity Employer.

Job DescriptionYour Role: Supervise and provide peer leadership during food packing shifts at Feed My Starving Children (FMSC). Make operational decisions and serve as the person in charge in the absence of management. Facilitate impactful and productive volunteer experiences through hospitality and authentic connections. Uphold safety policies and procedures. Perform cleaning and warehousing tasks. Lead assigned site initiatives and special projects. Pay, Schedule & Benefits: This is a full-time, non-exempt (hourly) position. Regularly scheduled for 40 hours per week, subject to site staffing needs. Initially scheduled for a combination of weekdays, weeknights and Saturdays. Occasional Sunday and holiday availability required. Benefits include health insurance, 401(k) with employer match, PTO, FSA, dental, vision, and more. Detailed benefit information can be found here: **************************************************** What You'll Do: Supervise food packing operations during scheduled shifts. Delegate tasks and ensure that operations run according to FMSC policies and procedures from setup to cleanup. Model excellent work performance and encourage high performance from staff. Provide on the spot coaching to peers, recognizing successes and escalating issues as appropriate. This position does not have direct reports. In the absence of management, serve as the primary authority on food quality and safety issues, compliance, questions and emergencies. Complete PIC training, CPR and first aid training. Assist with audits from the FDA or other regulatory authority as needed. Create an impactful and dynamic volunteer experience. Tell volunteers about our mission and invite them to volunteer again. Provide exceptional hospitality. Warmly greet volunteers, create a great first impression, answer questions, authentically thank them and express how important their contribution is to FMSC. Give large group presentations that include food impact stories and information about FMSC. Ask volunteers to donate. Share how volunteers can invest in feeding kids with their time, finances and prayers. Promote campaigns, events and MarketPlace™ items based on each volunteer's unique interests. Orchestrate packing sessions. Anticipate needs, think ahead, troubleshoot problems and be flexible with the unpredictability of a volunteer workforce. Clean, track production, direct volunteers, palletize boxes and move pallets using a pallet jack. Lead a Christian prayer over the packaged food and invite volunteers to join. Maintain a clean and food-safe facility: do laundry and clean floors, dishes and bathrooms several times per day. Uphold food safety, food quality, volunteer safety and personnel safety policies and procedures. Ensure compliance. Act as a backup for the Warehouse Specialist. Move product using a powered forklift (training provided), as needed. Lead site-level initiatives and a small committee in one of these focus areas: (Up to 20% of your work time) Volunteer Recruitment Volunteer Engagement Safety and Compliance People, Communication, and Training Your Qualifications: Passionate about FMSC's Christian mission and living it out in the workplace. Demonstrated leadership experience is required. Able to coach and direct the work of others. Self-starter able to independently make decisions, perform tasks and solve problems. Thrives in a team setting. Able to pitch in, fill in gaps, remain flexible, ask for help and share responsibilities. Able to exert yourself physically for a 4-8 hour shift. Able to walk and stand in intervals up to 4 hours. Able to push, pull, lift 30-50 lbs. repeatedly, bend, twist, and use hand tools like utility knives. Enthusiastic, assertive and confident when sharing information with groups and individuals. Focused on hospitality: recognize and meet volunteer needs. Can build rapport and maintain relationships. Respect and value FMSC's volunteers and supporters, varying in beliefs, backgrounds and abilities. Able to tolerate consistent exposure to soy (an allergen). Your Team: Reports to the Site Manager. Join our group of professional world-changers. Work alongside dedicated, talented folks. FMSC is an equal opportunity employer, and we consider all qualified applicants for employment without regard to race, color, religion, sex (including sexual orientation and gender identity), pregnancy, citizenship, national origin, age, disability, military service, veteran status, genetic information, union membership, or any other status protected by law. See the federal Equal Employment Opportunity Commission's “Know Your Rights” poster. Learn more about diversity, equity, and inclusion at FMSC - ************************************* FMSC is an E-Verify employer. See the federal “E-Verify Participation” poster, and the “Right to Work” poster for more information. Powered by JazzHR bqka O2C9Ah