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The differences between provider relations specialists and client care specialists can be seen in a few details. Each job has different responsibilities and duties. It typically takes 6-12 months to become both a provider relations specialist and a client care specialist. Additionally, a provider relations specialist has an average salary of $44,403, which is higher than the $29,660 average annual salary of a client care specialist.
The top three skills for a provider relations specialist include provider relations, medicaid and health plan. The most important skills for a client care specialist are client care, PET, and patients.
| Provider Relations Specialist | Client Care Specialist | |
| Yearly salary | $44,403 | $29,660 |
| Hourly rate | $21.35 | $14.26 |
| Growth rate | -4% | -4% |
| Number of jobs | 70,700 | 132,935 |
| Job satisfaction | - | - |
| Most common degree | Bachelor's Degree, 59% | Bachelor's Degree, 50% |
| Average age | 40 | 40 |
| Years of experience | 12 | 12 |
Provider relations specialists are professionals who work for insurance companies as the primary contact for health care providers such as clinics and hospitals. These specialists are required to provide answers about service contracts and billing procedures to health care providers. They must handle the documents of patients to ensure that proper paperwork has been filed for coverage while developing communications with providers about any policy changes. Provider relations specialists must also travel to different health care organizations to provide training to their staff on insurance policies and procedures.
Client care specialists are employees who manage a company's 24/7 hotline number. Most customer care specialists have call center experience before achieving their positions. This way, they know how to personalize the way they handle different types of clients. They can also impart firsthand knowledge to new call center employees about the job. Their usual responsibilities revolve around presenting the weekly and monthly reports on the teams' performances to the management, documenting customer interactions, reviewing customer complaints and taking appropriate actions, and being updated on their product.
Provider relations specialists and client care specialists have different pay scales, as shown below.
| Provider Relations Specialist | Client Care Specialist | |
| Average salary | $44,403 | $29,660 |
| Salary range | Between $30,000 And $65,000 | Between $18,000 And $46,000 |
| Highest paying City | - | Irvine, CA |
| Highest paying state | - | Alaska |
| Best paying company | - | Bank of America |
| Best paying industry | - | Finance |
There are a few differences between a provider relations specialist and a client care specialist in terms of educational background:
| Provider Relations Specialist | Client Care Specialist | |
| Most common degree | Bachelor's Degree, 59% | Bachelor's Degree, 50% |
| Most common major | Business | Business |
| Most common college | - | - |
Here are the differences between provider relations specialists' and client care specialists' demographics:
| Provider Relations Specialist | Client Care Specialist | |
| Average age | 40 | 40 |
| Gender ratio | Male, 22.0% Female, 78.0% | Male, 20.3% Female, 79.7% |
| Race ratio | Black or African American, 11.6% Unknown, 5.1% Hispanic or Latino, 21.4% Asian, 7.3% White, 53.9% American Indian and Alaska Native, 0.7% | Black or African American, 10.7% Unknown, 5.4% Hispanic or Latino, 19.6% Asian, 7.0% White, 56.6% American Indian and Alaska Native, 0.7% |
| LGBT Percentage | 7% | 7% |