Rail operations controller vs dispatch coordinator

The differences between rail operations controllers and dispatch coordinators can be seen in a few details. Each job has different responsibilities and duties. It typically takes 1-2 years to become both a rail operations controller and a dispatch coordinator. Additionally, a dispatch coordinator has an average salary of $38,470, which is higher than the $34,907 average annual salary of a rail operations controller.

The top three skills for a rail operations controller include direct supervision, customer service and . The most important skills for a dispatch coordinator are customer service, data entry, and customer inquiries.

Rail operations controller vs dispatch coordinator overview

	Rail Operations Controller	Dispatch Coordinator
Yearly salary	$34,907	$38,470
Hourly rate	$16.78	$18.50
Growth rate	4%	4%
Number of jobs	73,688	16,930
Job satisfaction	-	-
Most common degree	Bachelor's Degree, 56%	Bachelor's Degree, 37%
Average age	43	43
Years of experience	2	2

Rail operations controller vs dispatch coordinator salary

Rail operations controllers and dispatch coordinators have different pay scales, as shown below.

	Rail Operations Controller	Dispatch Coordinator
Average salary	$34,907	$38,470
Salary range	Between $23,000 And $52,000	Between $30,000 And $47,000
Highest paying City	-	Bellingham, WA
Highest paying state	-	Alaska
Best paying company	-	Balfour Beatty plc
Best paying industry	-	Finance

Differences between rail operations controller and dispatch coordinator education

There are a few differences between a rail operations controller and a dispatch coordinator in terms of educational background:

	Rail Operations Controller	Dispatch Coordinator
Most common degree	Bachelor's Degree, 56%	Bachelor's Degree, 37%
Most common major	Business	Business
Most common college	-	-

Rail operations controller vs dispatch coordinator demographics

Here are the differences between rail operations controllers' and dispatch coordinators' demographics:

	Rail Operations Controller	Dispatch Coordinator
Average age	43	43
Gender ratio	Male, 77.8% Female, 22.2%	Male, 45.8% Female, 54.2%
Race ratio	Black or African American, 10.3% Unknown, 5.1% Hispanic or Latino, 17.5% Asian, 3.8% White, 62.4% American Indian and Alaska Native, 0.9%	Black or African American, 10.3% Unknown, 5.1% Hispanic or Latino, 17.5% Asian, 3.8% White, 62.4% American Indian and Alaska Native, 0.9%
LGBT Percentage	7%	7%

Differences between rail operations controller and dispatch coordinator duties and responsibilities

Rail operations controller example responsibilities.

Manage SharePoint database and spreadsheet for coverage opinion bills.
Reconcile and analyze a multitude of reports in updating revenue-reporting process within Salesforce in order to implement an accurate billing process.
Help support project development by creating documents, spreadsheets, PowerPoint presentations, and informational packets about Wisconsin educational opportunities.

Dispatch coordinator example responsibilities.

Manage high volume of data entry A/R invoices and mail out invoices to customers.
Manage the customer relationship and expectations, communicate effectively, and troubleshoot and resolve technical issues.
Enter loads into AS400 system.
Dispatch drivers to customers using AS400.
Dispatch 25 HVAC technicians to various job sites.
Monitor CCTV for student activities during high traffic times.

Rail operations controller vs dispatch coordinator skills

Common rail operations controller skills

Direct Supervision, 59%
Customer Service, 41%

Common dispatch coordinator skills

Customer Service, 33%
Data Entry, 7%
Customer Inquiries, 5%
Delivery Appointments, 4%
Windows, 4%
Emergency Calls, 4%

Rail Operations Controller vs. similar jobs

Rail Operations Controller related careers

Rail Operations Controller related jobs

What similar roles do

Zippia Careers
Office and Administrative Industry
Rail Operations Controller
Rail Operations Controller vs Dispatch Coordinator

Updated January 8, 2025

Browse office and administrative jobs