Rail operations controller vs dispatch technician

The differences between rail operations controllers and dispatch technicians can be seen in a few details. Each job has different responsibilities and duties. It typically takes 1-2 years to become both a rail operations controller and a dispatch technician. Additionally, a rail operations controller has an average salary of $34,907, which is higher than the $34,469 average annual salary of a dispatch technician.

The top three skills for a rail operations controller include direct supervision, customer service and . The most important skills for a dispatch technician are customer service, emergency calls, and POS.

Rail operations controller vs dispatch technician overview

	Rail Operations Controller	Dispatch Technician
Yearly salary	$34,907	$34,469
Hourly rate	$16.78	$16.57
Growth rate	4%	-4%
Number of jobs	73,688	30,551
Job satisfaction	-	-
Most common degree	Bachelor's Degree, 56%	Associate Degree, 34%
Average age	43	43
Years of experience	2	2

Rail operations controller vs dispatch technician salary

Rail operations controllers and dispatch technicians have different pay scales, as shown below.

	Rail Operations Controller	Dispatch Technician
Average salary	$34,907	$34,469
Salary range	Between $23,000 And $52,000	Between $27,000 And $43,000
Highest paying City	-	-
Highest paying state	-	-
Best paying company	-	-
Best paying industry	-	-

Differences between rail operations controller and dispatch technician education

There are a few differences between a rail operations controller and a dispatch technician in terms of educational background:

	Rail Operations Controller	Dispatch Technician
Most common degree	Bachelor's Degree, 56%	Associate Degree, 34%
Most common major	Business	Business
Most common college	-	-

Rail operations controller vs dispatch technician demographics

Here are the differences between rail operations controllers' and dispatch technicians' demographics:

	Rail Operations Controller	Dispatch Technician
Average age	43	43
Gender ratio	Male, 77.8% Female, 22.2%	Male, 55.4% Female, 44.6%
Race ratio	Black or African American, 10.3% Unknown, 5.1% Hispanic or Latino, 17.5% Asian, 3.8% White, 62.4% American Indian and Alaska Native, 0.9%	Black or African American, 10.3% Unknown, 5.1% Hispanic or Latino, 17.5% Asian, 3.8% White, 62.4% American Indian and Alaska Native, 0.9%
LGBT Percentage	7%	7%

Differences between rail operations controller and dispatch technician duties and responsibilities

Rail operations controller example responsibilities.

Manage SharePoint database and spreadsheet for coverage opinion bills.
Reconcile and analyze a multitude of reports in updating revenue-reporting process within Salesforce in order to implement an accurate billing process.
Help support project development by creating documents, spreadsheets, PowerPoint presentations, and informational packets about Wisconsin educational opportunities.

Dispatch technician example responsibilities.

Manage the customer relationship and expectations, communicate effectively, and troubleshoot and resolve technical issues.
Work in service industry with plumbing, drain and HVAC techs.
Maintain and develop positive business relationships with a customer's key personnel involve in or directly relevant to a logistics activity.
Used AS400 to track and identify work relate assets.
Create interactive PowerPoint structures for artists to continue in development.

Rail operations controller vs dispatch technician skills

Common rail operations controller skills

Direct Supervision, 59%
Customer Service, 41%

Common dispatch technician skills

Customer Service, 15%
Emergency Calls, 8%
POS, 6%
Inbound Calls, 5%
Troubleshoot, 5%
Service Calls, 5%

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Office and Administrative Industry
Rail Operations Controller
Rail Operations Controller vs Dispatch Technician

Updated January 8, 2025

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