Rail operations controller vs dispatcher clerk

The differences between rail operations controllers and dispatcher clerks can be seen in a few details. Each job has different responsibilities and duties. It typically takes 1-2 years to become both a rail operations controller and a dispatcher clerk. Additionally, a rail operations controller has an average salary of $34,907, which is higher than the $31,319 average annual salary of a dispatcher clerk.

The top three skills for a rail operations controller include direct supervision, customer service and . The most important skills for a dispatcher clerk are customer service, DOT, and data entry.

Rail operations controller vs dispatcher clerk overview

	Rail Operations Controller	Dispatcher Clerk
Yearly salary	$34,907	$31,319
Hourly rate	$16.78	$15.06
Growth rate	4%	-8%
Number of jobs	73,688	70,603
Job satisfaction	-	-
Most common degree	Bachelor's Degree, 56%	High School Diploma, 31%
Average age	43	43
Years of experience	2	2

Rail operations controller vs dispatcher clerk salary

Rail operations controllers and dispatcher clerks have different pay scales, as shown below.

	Rail Operations Controller	Dispatcher Clerk
Average salary	$34,907	$31,319
Salary range	Between $23,000 And $52,000	Between $24,000 And $39,000
Highest paying City	-	Lacey, WA
Highest paying state	-	Alaska
Best paying company	-	Southern California Edison
Best paying industry	-	Government

Differences between rail operations controller and dispatcher clerk education

There are a few differences between a rail operations controller and a dispatcher clerk in terms of educational background:

	Rail Operations Controller	Dispatcher Clerk
Most common degree	Bachelor's Degree, 56%	High School Diploma, 31%
Most common major	Business	Business
Most common college	-	-

Rail operations controller vs dispatcher clerk demographics

Here are the differences between rail operations controllers' and dispatcher clerks' demographics:

	Rail Operations Controller	Dispatcher Clerk
Average age	43	43
Gender ratio	Male, 77.8% Female, 22.2%	Male, 29.4% Female, 70.6%
Race ratio	Black or African American, 10.3% Unknown, 5.1% Hispanic or Latino, 17.5% Asian, 3.8% White, 62.4% American Indian and Alaska Native, 0.9%	Black or African American, 10.3% Unknown, 5.1% Hispanic or Latino, 17.5% Asian, 3.8% White, 62.4% American Indian and Alaska Native, 0.9%
LGBT Percentage	7%	7%

Differences between rail operations controller and dispatcher clerk duties and responsibilities

Rail operations controller example responsibilities.

Manage SharePoint database and spreadsheet for coverage opinion bills.
Reconcile and analyze a multitude of reports in updating revenue-reporting process within Salesforce in order to implement an accurate billing process.
Help support project development by creating documents, spreadsheets, PowerPoint presentations, and informational packets about Wisconsin educational opportunities.

Dispatcher clerk example responsibilities.

Manage all accounting functions such as billing, payroll, accounts receivable, accounts payable, and cost reports.
Manage customer service satisfaction by providing update eta and location of drivers.
Use RF scanners for shipping and receiving.
Maintain accurate information in AS400 to ensure pay is accurate for date.
Update several internal database accordingly (trailer tracking, ship schedule, AS400).
Perform other duties: i.e., filing, copying, collating, record keeping.

Rail operations controller vs dispatcher clerk skills

Common rail operations controller skills

Direct Supervision, 59%
Customer Service, 41%

Common dispatcher clerk skills

Customer Service, 32%
DOT, 16%
Data Entry, 14%
Strong Customer Service, 6%
Inbound Calls, 4%
ETA, 4%

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Rail Operations Controller
Rail Operations Controller vs Dispatcher Clerk

Updated January 8, 2025

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