Rail operations controller vs dispatcher/driver

The differences between rail operations controllers and dispatcher/drivers can be seen in a few details. Each job has different responsibilities and duties. It typically takes 1-2 years to become both a rail operations controller and a dispatcher/driver. Additionally, a dispatcher/driver has an average salary of $41,265, which is higher than the $34,907 average annual salary of a rail operations controller.

The top three skills for a rail operations controller include direct supervision, customer service and . The most important skills for a dispatcher/driver are customer service, DOT, and relevant safety regulations.

Rail operations controller vs dispatcher/driver overview

	Rail Operations Controller	Dispatcher/Driver
Yearly salary	$34,907	$41,265
Hourly rate	$16.78	$19.84
Growth rate	4%	11%
Number of jobs	73,688	130,014
Job satisfaction	-	-
Most common degree	Bachelor's Degree, 56%	High School Diploma, 36%
Average age	43	43
Years of experience	2	2

Rail operations controller vs dispatcher/driver salary

Rail operations controllers and dispatcher/drivers have different pay scales, as shown below.

	Rail Operations Controller	Dispatcher/Driver
Average salary	$34,907	$41,265
Salary range	Between $23,000 And $52,000	Between $27,000 And $60,000
Highest paying City	-	-
Highest paying state	-	-
Best paying company	-	-
Best paying industry	-	-

Differences between rail operations controller and dispatcher/driver education

There are a few differences between a rail operations controller and a dispatcher/driver in terms of educational background:

	Rail Operations Controller	Dispatcher/Driver
Most common degree	Bachelor's Degree, 56%	High School Diploma, 36%
Most common major	Business	Business
Most common college	-	-

Rail operations controller vs dispatcher/driver demographics

Here are the differences between rail operations controllers' and dispatcher/drivers' demographics:

	Rail Operations Controller	Dispatcher/Driver
Average age	43	43
Gender ratio	Male, 77.8% Female, 22.2%	Male, 66.9% Female, 33.1%
Race ratio	Black or African American, 10.3% Unknown, 5.1% Hispanic or Latino, 17.5% Asian, 3.8% White, 62.4% American Indian and Alaska Native, 0.9%	Black or African American, 10.3% Unknown, 5.1% Hispanic or Latino, 17.5% Asian, 3.8% White, 62.4% American Indian and Alaska Native, 0.9%
LGBT Percentage	7%	7%

Differences between rail operations controller and dispatcher/driver duties and responsibilities

Rail operations controller example responsibilities.

Manage SharePoint database and spreadsheet for coverage opinion bills.
Reconcile and analyze a multitude of reports in updating revenue-reporting process within Salesforce in order to implement an accurate billing process.
Help support project development by creating documents, spreadsheets, PowerPoint presentations, and informational packets about Wisconsin educational opportunities.

Dispatcher/driver example responsibilities.

Manage customer service satisfaction by providing update eta and location of drivers.
Spearhead FRA derailment investigations, providing reporting and on-site leadership to emergency situations.
Develop, implement, and evaluate the logistics and property accountability plans and policies for the organization.
Direct inbound and outbound logistics operations, such as transportation and warehouse activities, safety performance, and logistics quality management.
Monitor CCTV cameras for criminal activity.
Monitor the entire facility using CCTV while simultaneously performing dispatching duties.

Rail operations controller vs dispatcher/driver skills

Common rail operations controller skills

Direct Supervision, 59%
Customer Service, 41%

Common dispatcher/driver skills

Customer Service, 18%
DOT, 14%
Relevant Safety Regulations, 11%
CDL, 8%
Service Vehicle, 6%
Pickup, 6%

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Rail Operations Controller
Rail Operations Controller vs Dispatcher/Driver

Updated January 8, 2025

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