Rail operations controller vs dispatcher supervisor

The differences between rail operations controllers and dispatcher supervisors can be seen in a few details. Each job has different responsibilities and duties. It typically takes 1-2 years to become both a rail operations controller and a dispatcher supervisor. Additionally, a dispatcher supervisor has an average salary of $41,106, which is higher than the $34,907 average annual salary of a rail operations controller.

The top three skills for a rail operations controller include direct supervision, customer service and . The most important skills for a dispatcher supervisor are DOT, payroll, and non-emergency calls.

Rail operations controller vs dispatcher supervisor overview

	Rail Operations Controller	Dispatcher Supervisor
Yearly salary	$34,907	$41,106
Hourly rate	$16.78	$19.76
Growth rate	4%	-
Number of jobs	73,688	6,334
Job satisfaction	-	-
Most common degree	Bachelor's Degree, 56%	Bachelor's Degree, 36%
Average age	43	43
Years of experience	2	2

Rail operations controller vs dispatcher supervisor salary

Rail operations controllers and dispatcher supervisors have different pay scales, as shown below.

	Rail Operations Controller	Dispatcher Supervisor
Average salary	$34,907	$41,106
Salary range	Between $23,000 And $52,000	Between $27,000 And $61,000
Highest paying City	-	Wall, NJ
Highest paying state	-	Connecticut
Best paying company	-	National Grid plc
Best paying industry	-	Retail

Differences between rail operations controller and dispatcher supervisor education

There are a few differences between a rail operations controller and a dispatcher supervisor in terms of educational background:

	Rail Operations Controller	Dispatcher Supervisor
Most common degree	Bachelor's Degree, 56%	Bachelor's Degree, 36%
Most common major	Business	Business
Most common college	-	-

Rail operations controller vs dispatcher supervisor demographics

Here are the differences between rail operations controllers' and dispatcher supervisors' demographics:

	Rail Operations Controller	Dispatcher Supervisor
Average age	43	43
Gender ratio	Male, 77.8% Female, 22.2%	Male, 57.4% Female, 42.6%
Race ratio	Black or African American, 10.3% Unknown, 5.1% Hispanic or Latino, 17.5% Asian, 3.8% White, 62.4% American Indian and Alaska Native, 0.9%	Black or African American, 10.3% Unknown, 5.1% Hispanic or Latino, 17.5% Asian, 3.8% White, 62.4% American Indian and Alaska Native, 0.9%
LGBT Percentage	7%	7%

Differences between rail operations controller and dispatcher supervisor duties and responsibilities

Rail operations controller example responsibilities.

Manage SharePoint database and spreadsheet for coverage opinion bills.
Reconcile and analyze a multitude of reports in updating revenue-reporting process within Salesforce in order to implement an accurate billing process.
Help support project development by creating documents, spreadsheets, PowerPoint presentations, and informational packets about Wisconsin educational opportunities.

Dispatcher supervisor example responsibilities.

Manage dot hrs for drivers as far as what tasks can be done in a certain amount of time.
Handle inbound customer inquiries for HVAC services (emergency & non-emergency).
Learned and apply FRA regulatory standards.
Complete monthly warrant audits to include NCIC validations.
Assist call center with questions about accounts or eta on techs arrival
Schedule OTR drivers so that they are compliant with D.O.T regulations.

Rail operations controller vs dispatcher supervisor skills

Common rail operations controller skills

Direct Supervision, 59%
Customer Service, 41%

Common dispatcher supervisor skills

DOT, 15%
Payroll, 8%
Non-Emergency Calls, 5%
GPS, 5%
Computer System, 5%
EMS, 5%

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Rail Operations Controller
Rail Operations Controller vs Dispatcher Supervisor

Updated January 8, 2025

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