Rail operations controller vs receiver dispatcher

The differences between rail operations controllers and receiver dispatchers can be seen in a few details. Each job has different responsibilities and duties. It typically takes 1-2 years to become both a rail operations controller and a receiver dispatcher. Additionally, a receiver dispatcher has an average salary of $42,822, which is higher than the $34,907 average annual salary of a rail operations controller.

The top three skills for a rail operations controller include direct supervision, customer service and . The most important skills for a receiver dispatcher are customer service, inbound calls, and CAD.

Rail operations controller vs receiver dispatcher overview

	Rail Operations Controller	Receiver Dispatcher
Yearly salary	$34,907	$42,822
Hourly rate	$16.78	$20.59
Growth rate	4%	-8%
Number of jobs	73,688	11,072
Job satisfaction	-	-
Most common degree	Bachelor's Degree, 56%	High School Diploma, 31%
Average age	43	43
Years of experience	2	2

Rail operations controller vs receiver dispatcher salary

Rail operations controllers and receiver dispatchers have different pay scales, as shown below.

	Rail Operations Controller	Receiver Dispatcher
Average salary	$34,907	$42,822
Salary range	Between $23,000 And $52,000	Between $24,000 And $75,000
Highest paying City	-	-
Highest paying state	-	-
Best paying company	-	-
Best paying industry	-	-

Differences between rail operations controller and receiver dispatcher education

There are a few differences between a rail operations controller and a receiver dispatcher in terms of educational background:

	Rail Operations Controller	Receiver Dispatcher
Most common degree	Bachelor's Degree, 56%	High School Diploma, 31%
Most common major	Business	Business
Most common college	-	-

Rail operations controller vs receiver dispatcher demographics

Here are the differences between rail operations controllers' and receiver dispatchers' demographics:

	Rail Operations Controller	Receiver Dispatcher
Average age	43	43
Gender ratio	Male, 77.8% Female, 22.2%	Male, 29.3% Female, 70.7%
Race ratio	Black or African American, 10.3% Unknown, 5.1% Hispanic or Latino, 17.5% Asian, 3.8% White, 62.4% American Indian and Alaska Native, 0.9%	Black or African American, 10.3% Unknown, 5.1% Hispanic or Latino, 17.5% Asian, 3.8% White, 62.4% American Indian and Alaska Native, 0.9%
LGBT Percentage	7%	7%

Differences between rail operations controller and receiver dispatcher duties and responsibilities

Rail operations controller example responsibilities.

Manage SharePoint database and spreadsheet for coverage opinion bills.
Reconcile and analyze a multitude of reports in updating revenue-reporting process within Salesforce in order to implement an accurate billing process.
Help support project development by creating documents, spreadsheets, PowerPoint presentations, and informational packets about Wisconsin educational opportunities.

Receiver dispatcher example responsibilities.

Manage customer service satisfaction by providing update eta and location of drivers.
Give members prompt updates and eta's.
Dispatch plumbers and HVAC techs to their calls and assist with directions.
Apply credit, check and cash payments to invoices into Acowin and Quickbooks.
Promote safety guidelines with accident awareness statistics and training for drivers and HVAC techs.
Advise members of AAA products and services such as mobile battery replacement and windshield repair.

Rail operations controller vs receiver dispatcher skills

Common rail operations controller skills

Direct Supervision, 59%
Customer Service, 41%

Common receiver dispatcher skills

Customer Service, 21%
Inbound Calls, 9%
CAD, 9%
Telephone Calls, 8%
Payroll, 7%
Service Calls, 5%

Rail Operations Controller vs. similar jobs

Rail Operations Controller related careers

Rail Operations Controller related jobs

What similar roles do

Zippia Careers
Office and Administrative Industry
Rail Operations Controller
Rail Operations Controller vs Receiver Dispatcher

Updated January 8, 2025

Browse office and administrative jobs