Rail operations controller vs truck dispatcher

The differences between rail operations controllers and truck dispatchers can be seen in a few details. Each job has different responsibilities and duties. It typically takes 1-2 years to become both a rail operations controller and a truck dispatcher. Additionally, a truck dispatcher has an average salary of $35,756, which is higher than the $34,907 average annual salary of a rail operations controller.

The top three skills for a rail operations controller include direct supervision, customer service and . The most important skills for a truck dispatcher are truck loads, safety regulations, and customer service.

Rail operations controller vs truck dispatcher overview

	Rail Operations Controller	Truck Dispatcher
Yearly salary	$34,907	$35,756
Hourly rate	$16.78	$17.19
Growth rate	4%	-
Number of jobs	73,688	61,928
Job satisfaction	-	-
Most common degree	Bachelor's Degree, 56%	High School Diploma, 35%
Average age	43	43
Years of experience	2	2

Rail operations controller vs truck dispatcher salary

Rail operations controllers and truck dispatchers have different pay scales, as shown below.

	Rail Operations Controller	Truck Dispatcher
Average salary	$34,907	$35,756
Salary range	Between $23,000 And $52,000	Between $24,000 And $52,000
Highest paying City	-	Livermore, CA
Highest paying state	-	Connecticut
Best paying company	-	Marathon Petroleum
Best paying industry	-	Energy

Differences between rail operations controller and truck dispatcher education

There are a few differences between a rail operations controller and a truck dispatcher in terms of educational background:

	Rail Operations Controller	Truck Dispatcher
Most common degree	Bachelor's Degree, 56%	High School Diploma, 35%
Most common major	Business	Business
Most common college	-	-

Rail operations controller vs truck dispatcher demographics

Here are the differences between rail operations controllers' and truck dispatchers' demographics:

	Rail Operations Controller	Truck Dispatcher
Average age	43	43
Gender ratio	Male, 77.8% Female, 22.2%	Male, 57.3% Female, 42.7%
Race ratio	Black or African American, 10.3% Unknown, 5.1% Hispanic or Latino, 17.5% Asian, 3.8% White, 62.4% American Indian and Alaska Native, 0.9%	Black or African American, 10.3% Unknown, 5.1% Hispanic or Latino, 17.5% Asian, 3.8% White, 62.4% American Indian and Alaska Native, 0.9%
LGBT Percentage	7%	7%

Differences between rail operations controller and truck dispatcher duties and responsibilities

Rail operations controller example responsibilities.

Manage SharePoint database and spreadsheet for coverage opinion bills.
Reconcile and analyze a multitude of reports in updating revenue-reporting process within Salesforce in order to implement an accurate billing process.
Help support project development by creating documents, spreadsheets, PowerPoint presentations, and informational packets about Wisconsin educational opportunities.

Truck dispatcher example responsibilities.

Manage customer service satisfaction by providing update eta and location of drivers.
Develop and quoted rates to shippers and agents.
Handle and resolve problems as they arise with shippers and drivers.
Guide truck drivers to donation pick up locations, via computer and GPS location.
Provide real time GPS tracking of traffic and all drivers on the road as dispatcher for the company.
Excel as an OTR refrigerate dispatcher and are key in the the company's adoption of Mcleod software for dispatch functions.

Rail operations controller vs truck dispatcher skills

Common rail operations controller skills

Direct Supervision, 59%
Customer Service, 41%

Common truck dispatcher skills

Truck Loads, 23%
Safety Regulations, 15%
Customer Service, 13%
Delivery Appointments, 11%
Owner Operators, 5%
GPS, 4%

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Rail Operations Controller
Rail Operations Controller vs Truck Dispatcher

Updated January 8, 2025

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