Post job

Explore jobs

Find specific jobs

Explore careers

Explore professions

Best companies

Explore companies

OverviewJobsSkillsEducationDemographicsBest CompaniesJob Outlook

Compare

Recovery collector vs collections representative

The differences between recovery collectors and collections representatives can be seen in a few details. Each job has different responsibilities and duties. It typically takes 6-12 months to become both a recovery collector and a collections representative. Additionally, a recovery collector has an average salary of $35,897, which is higher than the $34,015 average annual salary of a collections representative.

The top three skills for a recovery collector include inbound calls, outbound calls and credit card accounts. The most important skills for a collections representative are payment arrangements, customer service, and delinquent accounts.

Recovery collector vs collections representative overview

Recovery CollectorCollections Representative
Yearly salary$35,897$34,015
Hourly rate$17.26$16.35
Growth rate-8%-8%
Number of jobs7,20485,275
Job satisfaction--
Most common degreeBachelor's Degree, 38%High School Diploma, 33%
Average age4646
Years of experience1212

Recovery collector vs collections representative salary

Recovery collectors and collections representatives have different pay scales, as shown below.

Recovery CollectorCollections Representative
Average salary$35,897$34,015
Salary rangeBetween $25,000 And $51,000Between $26,000 And $42,000
Highest paying City-San Ramon, CA
Highest paying state-California
Best paying company-University of California, Berkeley
Best paying industry-Finance

Differences between recovery collector and collections representative education

There are a few differences between a recovery collector and a collections representative in terms of educational background:

Recovery CollectorCollections Representative
Most common degreeBachelor's Degree, 38%High School Diploma, 33%
Most common majorBusinessBusiness
Most common college--

Recovery collector vs collections representative demographics

Here are the differences between recovery collectors' and collections representatives' demographics:

Recovery CollectorCollections Representative
Average age4646
Gender ratioMale, 42.2% Female, 57.8%Male, 30.6% Female, 69.4%
Race ratioBlack or African American, 13.3% Unknown, 3.9% Hispanic or Latino, 20.0% Asian, 3.6% White, 58.8% American Indian and Alaska Native, 0.5%Black or African American, 12.2% Unknown, 3.9% Hispanic or Latino, 18.9% Asian, 3.4% White, 61.1% American Indian and Alaska Native, 0.5%
LGBT Percentage8%8%

Differences between recovery collector and collections representative duties and responsibilities

Recovery collector example responsibilities.

  • Manage re-billings for third party accounts including: commercial carriers, manage care, PPO, POS and HMO organizations.
  • Resolve errors by resubmitting correct or unacknowledge claims, appeals, and other documentation require for timely filing.
  • Secure modification documents including HAMP and bank require documents.

Collections representative example responsibilities.

  • Protect A/R assets by managing a portfolio of accounts to maximize gainful sales and reduce debt losses.
  • Maintain effective communication and utilize negotiation skills with internal and external customers to effect collections while maintaining customer good will.
  • Submit all reconsideration and appeals if need.
  • Conduct periodic data cleaning of queues balances deny with deny appeals.
  • Resolve valid or authorize NSF charges due to decline credit cards or ACH transactions.
  • Collect and count inventories, reconcile purchases and scan UPC's and inputting price information.
    • Show more

Recovery collector vs collections representative skills

Common recovery collector skills
  • Inbound Calls, 10%
  • Outbound Calls, 9%
  • Credit Card Accounts, 8%
  • Delinquent Accounts, 8%
  • Credit Bureaus, 7%
  • Customer Service, 6%
Common collections representative skills
  • Payment Arrangements, 14%
  • Customer Service, 13%
  • Delinquent Accounts, 9%
  • Past Due Accounts, 6%
  • Customer Accounts, 4%
  • Debt Repayment, 4%

Recovery Collector vs. similar jobs

Recovery Collector related careers

Recovery Collector related jobs

What similar roles do

Updated January 8, 2025

Browse office and administrative jobs