Recovery collector vs recovery associate

The differences between recovery collectors and recovery associates can be seen in a few details. Each job has different responsibilities and duties. Additionally, a recovery collector has an average salary of $35,897, which is higher than the $31,496 average annual salary of a recovery associate.

The top three skills for a recovery collector include inbound calls, outbound calls and credit card accounts. The most important skills for a recovery associate are sales floor, customer service, and store merchandise.

Recovery collector vs recovery associate overview

	Recovery Collector	Recovery Associate
Yearly salary	$35,897	$31,496
Hourly rate	$17.26	$15.14
Growth rate	-8%	-
Number of jobs	7,204	211,760
Job satisfaction	-	-
Most common degree	Bachelor's Degree, 38%	High School Diploma, 38%
Average age	46	41
Years of experience	12	-

Recovery collector vs recovery associate salary

Recovery collectors and recovery associates have different pay scales, as shown below.

	Recovery Collector	Recovery Associate
Average salary	$35,897	$31,496
Salary range	Between $25,000 And $51,000	Between $22,000 And $43,000
Highest paying City	-	-
Highest paying state	-	-
Best paying company	-	-
Best paying industry	-	-

Differences between recovery collector and recovery associate education

There are a few differences between a recovery collector and a recovery associate in terms of educational background:

	Recovery Collector	Recovery Associate
Most common degree	Bachelor's Degree, 38%	High School Diploma, 38%
Most common major	Business	Business
Most common college	-	-

Recovery collector vs recovery associate demographics

Here are the differences between recovery collectors' and recovery associates' demographics:

	Recovery Collector	Recovery Associate
Average age	46	41
Gender ratio	Male, 42.2% Female, 57.8%	Male, 41.9% Female, 58.1%
Race ratio	Black or African American, 13.3% Unknown, 3.9% Hispanic or Latino, 20.0% Asian, 3.6% White, 58.8% American Indian and Alaska Native, 0.5%	Black or African American, 10.4% Unknown, 5.1% Hispanic or Latino, 22.6% Asian, 6.9% White, 54.4% American Indian and Alaska Native, 0.6%
LGBT Percentage	8%	7%

Differences between recovery collector and recovery associate duties and responsibilities

Recovery collector example responsibilities.

Manage re-billings for third party accounts including: commercial carriers, manage care, PPO, POS and HMO organizations.
Resolve errors by resubmitting correct or unacknowledge claims, appeals, and other documentation require for timely filing.
Secure modification documents including HAMP and bank require documents.

Recovery associate example responsibilities.

Manage large portfolios and follows FDCPA guidelines.
Manage teal (register), maintain cleanliness and appearance of the outside lawn & garden area.
Possess knowledge of the FDCPA laws and light skip tracing
Ring customers out at a POS station and ensure the will be repeat patrons
Exercise acute negotiation and communication skills when dealing with debtors.
Work closely with account owners by developing oral negotiation and connections.

Recovery collector vs recovery associate skills

Common recovery collector skills

Inbound Calls, 10%
Outbound Calls, 9%
Credit Card Accounts, 8%
Delinquent Accounts, 8%
Credit Bureaus, 7%
Customer Service, 6%

Common recovery associate skills

Sales Floor, 36%
Customer Service, 26%
Store Merchandise, 13%
Credit Card, 4%
Outbound Calls, 3%
Product Knowledge, 3%

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Office and Administrative Industry
Recovery Collector
Recovery Collector vs Recovery Associate

Updated January 8, 2025

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