Desktop Technician
Remote support technician job in Colorado Springs, CO
Dexian has an immediate opportunity available for a Level II Desktop Technician for various services as a member of the desktop support / break-fix team with our premier aerospace customer. The Desktop Technician shall be responsible for:
Providing maintenance of computing devices, associated peripherals, and approved software; and shall install and maintain hardware and software on those devices and associated peripherals.
Installation of upgrades (memory, hard drives, etc.) and peripheral devices.
Providing office support to coordinate and schedule new equipment installations.
Monitoring and updating ServiceNow to ensure that all Service Level Agreements (SLAs) are met and make updates to ServiceNow asset records.
Assisting in coordinating, scheduling, and performing relocations and re-installations of equipment.
Performing periodic physical audits of end user computing devices to align with ServiceNow records (deployment location, storage location, and assignee information).
JOB SPECIFIC REQUIREMENTS AND SKILLS:
6+ years' experience in supporting enterprise level PC's as an IT Desktop (Desk-Side) or Help Desk Technician
Ability to support systems on both classified and unclassified networks.
Familiarity with security requirements (ICD 503, DFARS, etc.)
Ability to plan and prioritize their work assignments to meet deadlines/SLA's in a fast-paced environment without supervision
Advanced understanding of:
Active Directory (heavy account management).
UNIX (account management, permissions, etc.).
McAfee suite of security products (i.e., ENS, DLP, MDE).
Hardware support experience (i.e., swapping hard drive, fan, motherboard).
Troubleshooting HP systems.
Maintaining/troubleshooting VoIP devices (i.e., Cisco Call Manager/Unity).
Installing/supporting/troubleshooting Windows and Mac OS devices, MS Office, network connectivity issues, etc., and performing system (re)imaging using LANDesk or other imaging technologies.
Data transfers using USMT.
Inventory management, shipping and receiving, and asset management to include warehouse processes for shipping/receiving packages, asset tags, unboxing, return merchandise authorization (RMA) tracking.
ServiceNow ticketing system.
Preferred working knowledge of audio, video conferencing, or control equipment. Manufacturer certifications is a plus (Polycom, AMX, Crestron, etc.)
This position requires an active Department of Defense security clearance at the TOP SECRET/ Sensitive Compartmented Information (SCI) level upon hire.
Current Polygraph preferred or ability to obtain.
U.S. citizens ONLY are eligible for a security clearance and this position.
EDUCATION AND CERTIFICATIONS:
Associate degree in IT / Computer Sciences, preferred.
Current IAT Level-II Technical Certification or ability to obtain within 90 days of start date (CompTIA Security+ or equivalent).
LOCATION:
This is a full-time/onsite position at a facility in Colorado Springs, CO.
COMPENSATION:
Dexian reasonably expects to offer $37.00 to $47.00/hour for this position based on skills and experience. Benefits include generous time off, health, vision and dental insurance, matching 401k, etc.
EMPLOYMENT QUALIFICATIONS:
Submit/Pass a 10-year background check, criminal history, drug screening, and fingerprints.
Valid driver's license/Real-ID with clean driver's history.
Self-starter with extremely strong work ethic. Excellent time-management and multitasking skills.
Exceptional attention to detail and high level of accuracy required.
Demonstrated problem solving and people skills.
Ability to research, resolve and complete tasks within pre-determined deadlines and schedules.
Ability to process work quickly and accurately - dealing with interruptions, changing timelines and priorities on a regular basis.
Excellent communication skills, both verbal and written, to articulate details in a professional manner.
Must embrace technology to promote efficient operations.
Strong command of Microsoft Office Suite including Outlook, Excel, and Word programs.
Desired Skills and Experience
Desktop support, Desktop technician, IT, PC, laptop, printer, mobile devices
Dexian stands at the forefront of Talent + Technology solutions with a presence spanning more than 70 locations worldwide and a team exceeding 10,000 professionals. As one of the largest technology and professional staffing companies and one of the largest minority-owned staffing companies in the United States, Dexian combines over 30 years of industry expertise with cutting-edge technologies to deliver comprehensive global services and support.
Dexian connects the right talent and the right technology with the right organizations to deliver trajectory-changing results that help everyone achieve their ambitions and goals. To learn more, please visit ********************
Dexian is an Equal Opportunity Employer that recruits and hires qualified candidates without regard to race, religion, sex, sexual orientation, gender identity, age, national origin, ancestry, citizenship, disability, or veteran status.
Technical Support Analyst
Remote support technician job in Cripple Creek, CO
Technical Support Analyst
Status: 6 month contract to hire
Pay: $35.00 per hour ($80,000 annually upon conversion to FTE)
(Work Schedule: Monday through Thursday, 6:00 AM to 4:30 PM)
JOB SUMMARY:
Our client is seeking a Technical Support Analyst for a long-term contract opportunity (with strong possibilities to convert full-time). The Technical Support Analyst will provide reliable and effective IT support services, ensuring consistent and high-quality end-user support. This role supports IT operations in alignment with established Service Level Agreements (SLAs) for assigned areas of responsibility.
DUTIES:
Deliver hands-on support for site IT infrastructure and end-user services, including troubleshooting and maintenance of: Desktop and laptop computers, Mobile devices and phones, Printers and peripheral devices, Audio/Visual equipment, Other related IT hardware.
Collaborate with Lead Technicians to ensure site-level IT environments-including voice/data networks, servers, and storage-are properly maintained and supported, especially in remote site locations.
Monitor and manage IT issues within assigned areas, taking ownership of resolution and driving issues to closure.
Coordinate with external service providers to support end-user services and perform proactive/preventative maintenance on IT infrastructure.
Maintain accurate tracking and documentation of end-user issues, ensuring timely resolution and closure.
Work closely with Infrastructure and Network teams to understand and support systems.
Support the implementation and compliance of IT processes related to service delivery and facilities.
Participate in regular IT service delivery meetings and contribute to continuous improvement initiatives.
Escalate high-severity or recurring issues to appropriate levels.
Ensure timely follow-up and communication with users and IT peers regarding service requests and tasks.
Participate in IT projects and initiatives as needed.
REQUIREMENTS:
Bachelor's degree, technical certification, or equivalent experience in IT or related field.
3+ years of experience in a technical support or IT service role.
Self-motivated and proactive, with the ability to take initiative, contribute ideas, and lead small projects independently.
Strong commitment to customer service with the ability to communicate effectively, resolve issues promptly, and maintain a positive user experience.
Basic understanding of IT facilities and infrastructure, including: Data centers and communication rooms, Video conferencing systems, Access control systems, Copy/print services, HVAC/UPS systems, and Cabling.
Proven ability to resolve technical issues efficiently.
Familiarity with SLAs and performance metrics.
Excellent verbal and written communication skills across all organizational levels.
Understanding of company objectives and how IT supports business units and departments.
Strong interpersonal, team collaboration, and facilitation skills.
Effective organizational and project management capabilities.
Work Schedule: Monday through Thursday, 6:00 AM to 4:30 PM
Must be able to work in high-altitude environments
Microsoft Intune & MDM: Device enrollment, policy management, troubleshooting, and support for Windows-based endpoints.
Windows OS & Mac OS: Installation, configuration, and support.
Microsoft 365 Suite: Outlook, Teams, Word, Excel, PowerPoint SharePoint.
Active Directory: User account management, group policies.
Networking Basics: TCP/IP, DNS, DHCP, VPN setup and troubleshooting.
Hardware Support: Desktops, laptops, printers, mobile devices, A/V equipment.
Remote Support Tools: Experience with tools like SCCM, TeamViewer, or similar.
Ticketing Systems: Familiarity with platforms like ServiceNow, Jira, or Zendesk.
ITIL Foundations: Understanding of incident, problem, and change management.
Security Awareness: Basic understanding of endpoint protection and data security practices.
PC Support Specialist (1099 Contractor)
Remote support technician job in Colorado Springs, CO
Colorado Technical Services Ltd. is a results-driven technology services firm based in Colorado Springs, specializing in reliable IT infrastructure, network solutions, and systems integration for medical facilities and small to medium-sized enterprises. With a focus on real-world performance and long-term stability, CTS IT combines deep technical expertise with a people-first approach to deliver systems that just work.
At the core of CTS IT's capabilities is a strong specialization in Ubiquiti networking solutions. As a trusted Ubiquiti partner, CTS IT designs, implements, and supports high-performance wireless and wired networks tailored to the demanding environments of clinical operations and growing business ecosystems. This includes secure, scalable Wi-Fi, resilient switching, and proactive network management that keeps critical services online.
Structured cabling and low-voltage systems form another pillar of CTS IT's delivery model. The company plans and installs structured wiring infrastructure that supports AV systems, access control, and network connectivity with professional labeling, tested runs, and future-ready capacity. From meeting room AV to badge-based access systems, CTS IT ensures that physical and digital layers of technology are aligned and reliable.
Clients value CTS IT for straightforward communication, technically sound solutions, and dependable follow-through. The firm emphasizes clear documentation, security-minded design, and support models that reduce downtime and simplify ongoing operations. By marrying practical engineering with a nuanced understanding of local business needs, CTS IT positions itself as a dependable IT partner that strengthens core infrastructure and enables organizational productivity.
Role Description
This is a 1099 contractor position for a PC Support Specialist. The role involves providing technical support for desktop computers, troubleshooting hardware and software issues, and assisting users with printer and help desk support. Responsibilities include diagnosing and resolving technical problems, configuring computer systems, and delivering excellent customer support. This roles based in Colorado Springs, CO, driving between multiple locations in town.
Qualifications
Proficiency in Desktop Computers, including configuration, maintenance, and upgrades.
Experience in providing Technical Support and Troubleshooting for hardware and software issues.
Expertise in Printer Support and setup of printers in various environments.
Skilled in Help Desk Support and managing customer inquiries effectively.
Strong problem-solving abilities and attention to detail.
Excellent communication and interpersonal skills for assisting end-users effectively.
Familiarity with remote support tools is a plus.
Certification in IT or related technical fields, such as CompTIA A+ or equivalent, is preferred.
Background check will be required
Rate is $20/h
Information Technology Support Technician
Remote support technician job in Englewood, CO
*** W2 Contract Only - No C2C - No 3rd Parties ***
The Ash Group is hiring an IT Support Technician for our client (a high-tech aerospace and defense contractor delivering complex technology solutions for national security and space exploration).
This is an onsite 12-month contract role based in Englewood, CO, offering a competitive pay rate of $25.00 per hour. This role provides essential Level 1/2 computer and network support to employees, encompassing the installation, troubleshooting, and repair of desktop/laptop hardware and software.
Role Details
Compensation: Competitive pay rate of $25.00 per hour.
Benefits: Medical, dental, vision, and direct primary care benefits. After six months of employment, enjoy a 4% matched 401(k) plan with immediate 100% vesting.
Duration: 12-month contract.
Location: Onsite in Englewood, CO.
What You'll Be Doing
Provide comprehensive hardware, software, and network support to employees within the corporate environment.
Install, troubleshoot, service, and repair desktop/laptop computers and related network equipment.
Install attendant software and configure personal computer systems for employee use.
Investigate and analyze information, network, and communications needs, offering recommendations for hardware and software purchases.
Focus on team collaboration and knowledge sharing to ensure efficient resolution of technical issues.
What We're Looking For
Associate's Degree in a related field of study or relevant Information Technology certifications (e.g., A+, Microsoft, Dell, Help Desk Institute).
Relevant experience may be considered in lieu of required education.
Strong team-focused approach with the capacity and willingness for knowledge sharing.
Basic to intermediate skills in troubleshooting hardware (desktop/laptop) and software issues.
Ability to physically handle and move equipment (occasionally lifting up to 50 lbs) as required for service and repair tasks.
Apply today to join a dynamic team supporting critical infrastructure projects.
#ITSupport #HelpDesk #Technician #OnsiteJob #EnglewoodCO #AerospaceAndDefense
System Network Administrator
Remote support technician job in Colorado Springs, CO
Veteran-Owned Firm Seeking a Network/System Administrator with TS/SCI for a role at Schriever Space Force Base (SFB) in Colorado Springs, CO.
My name is Stephen Hrutka. I lead a Veteran-Owned management consulting firm in Washington, DC. We specialize in Technical and Cleared Recruiting for the Department of Defense (DoD), the Intelligence Community (IC), and other advanced defense agencies.
At HRUCKUS, we support fellow Veteran-Owned businesses by helping them recruit for positions across organizations such as the VA, SBA, HHS, DARPA, and other leading-edge R&D-focused defense agencies.
We seek to fill a Network/System Administrator position at Schriever Space Force Base (SFB) in Colorado Springs, CO.
The ideal candidate must hold an active TS/SCI clearance and have 1-3 years of experience in System Administration or Network Administration. They should have working knowledge of Cisco networking and switching, virtualization technologies, LAN/WAN environments, and data backup solutions, including COMSEC integration. They must also meet DoD 8570.01-M requirements for an Information Assurance Technician Level I certification.
If you're interested, I'll gladly provide more details about the role and discuss your qualifications further.
Thanks,
Stephen M Hrutka
Principal Consultant
HRUCKUS LLC
Executive Summary: HRUCKUS seeks a Network/System Administrator for a role supporting the Department of the Air Force at Schriever Space Force Base (SFB) in Colorado Springs, CO.
Position Description: The primary function of the Network/System Administrator will be to organize, install, and support government organization's computer systems, including local area networks (LANs), wide area networks (WANs), network segments, intranets, and other data communication systems. This will also include helping architect, design and analyze network models. It will require participation in decisions about buying future hardware or software to upgrade organization's infrastructure. This position might be called upon to provide technical support to computer users to help solve users' problems. This position will support activities within Special Access Programs (SAPs) supporting Department of Defense (DoD) agencies, such as HQ Air Force, Office of the Secretary of Defense (OSD) and Military Compartments efforts. The position will provide “day-to-day” support for Collateral, Sensitive Compartmented Information (SCI) and Special Access Program (SAP) activities.
Position Job Duties:
Ability to operate under supervision
Execute day to day management and operations of systems and networks
Manage COTS & GOTS products to collect, display and remediate a variety of automated system security and system operations/performance functions and metrics
Follow Operations and Maintenance (O&M) checklists to maintain the service (daily, weekly, monthly, yearly O&M checklists); build Tactics, Techniques and Processes (TTPs) and Standard Operating Processes (SOPs) associated with service checklists
Operate monitoring tools/capabilities with the enterprise security information and event management (SIEM) and create/tailor complex event alarms/rules and summary reports
Assist in analyzing technical risk, upon request, of emerging cybersecurity tools and processes
Work as part of a security incident response team as needed
Working technical competency in one or more of the following supported platforms: Microsoft Windows Server, Red Hat Enterprise Linux servers, MS Hyper-V/VMWare/ESx/Xen Hypervisors, Enterprise networking/firewalls/intrusion detection/prevention systems, forensic analysis/vulnerability assessment, Group Policy management and configuration, Scripting, BMC Footprints, WSUS, , Lumension, Bitlocker, SQL Server 2012, TomCat, IIS, Windows Server 2012r2/2016, Win 10, Red Hat 6.5, Microsoft Office
Toolkits, SEIMs, Logrhythm, ACAS/Nessus/SCAP, mandatory/role-based access control concepts (e. g. SE Linux extensions to RHEL, PitBull, AppArmor, and Sentris) , video teleconferencing/VOIP, Oracle/MS SQL database security, and Apache/IIS Web server security
Position Qualifications:
1-3 years related experience
Thorough knowledge of Microsoft Windows desktop and server operating systems, Microsoft Exchange Server, and as needed RHEL operating systems administration and associated hardware
Working knowledge of CISCO network and switching and virtualization technologies
Working knowledge of Local Area Network (LAN) and Wide Area Network (WAN) technologies and data backup technologies to include communication security (COMSEC) integration
Working knowledge of Risk Management Framework, Common Criteria, and System Security Policy as they relate to assessments and authorization
Working knowledge and current relevant experience with PL2 network environments/systems
Must be familiar with DoD policy as it applies to implementing and executing system and network administration.
Education:
Bachelor's degree or equivalent experience (4 years)
Certifications:
Must meet position and certification requirements outlined in DoD Directive 8570.01-M for Information Assurance Technician Level I within 6 months of the date of hire
Security Clearance:
Must possess current Top Secret/Special Compartmented Information (TS/SCI) eligibility
Eligibility for access to Special Access Program Information
Willingness to submit to a Counterintelligence polygraph
Details:
Job Title: Network/System Administrator I
Location: Schriever SFB, CO
Security Clearance Requirement: TS/SCI
Assignment Type: Full-time
Salary: Dependent on the candidate's experience, with a target range of up to $93,000.
HELP DESK TECHNICIAN
Remote support technician job in Colorado Springs, CO
Ignite is an ISO 9001:2015 and CMMI Services Level 3 certified, Service-Disabled Veteran-Owned Small Business (SDVOSB) headquartered in Huntsville, Alabama. Ignite is seeking a Help Desk Technician to provide Tier I/II end-user IT support for USASMDC personnel. The U.S. Army Space and Missile Defense Command (USASMDC) is responsible for delivering global missile defense, space operations, and strategic deterrence capabilities in support of Combatant Commands and national defense objectives. This role ensures reliable day-to-day IT services that enable uninterrupted mission operations.
Job Requirements
Key Responsibilities:
* Provide Tier I/II technical support for end-user systems
* Install, configure, and troubleshoot Windows-based hardware and software
* Support thin clients, zero clients, printers, and peripherals
* Perform hands-on troubleshooting and issue resolution
* Apply system configurations in compliance with STIG requirements
Qualifications:
* Secret clearance (required)
* DoD 8140 certification, as applicable
* 4 to 7 years of experience providing IT help desk or desktop support
* Experience supporting DoD IT environments
* Knowledge of Windows operating systems and end-user hardware
* Bachelor's degree in Information Technology, Computer Science, or a related field (preferred)
Salary range: $70-110k
We are equal opportunity/affirmative action employers, committed to diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, disability, or protected veteran status, or any other protected characteristic under state or local law.
Accommodation Request: If you are a qualified individual with a disability or are a disabled veteran and are unable or limited in your ability to use or access our Careers sites as a result of your disability, you have the right to receive assistance in completing the application process. Please send your request to **********************
Technical Support Analyst / Sharepoint Support Analyst
Remote support technician job in Highlands Ranch, CO
We provide cost-effective, high quality IT resources to meet talent needs through Staff Augmentation, Global Talent Management, Value Added Services through CLASS (Competency Leveraged Advanced Staffing & Solutions) Permanent Placement Services and Vendor Management Programs.
Collabera has been a leader in IT staffing for over 24 years and is one of the largest diversity IT staffing firms in the industry. We are known for our high-touch, customer-centric approach, offering our clients unmatched quality, responsiveness and flexibility. We are appreciated by our clients for our streamlined execution, highly efficient service and exceptional talent management that go above and beyond traditional staffing services. Collabera has been named the Best Staffing Firm to Work For in the large firm category by Staffing Industry Analysts, the global advisor on contingent work, for four consecutive years.
Job Description
POSITION SUMMARY:
Under minimal supervision provides analysis and technical expertise in an existing or changing/emerging environment.
Performs a broad range of tasks which may include research, analysis, design, coding and testing, installation, maintenance, support, training, evaluation and selection, enhancement and implementation of SharePoint 2013 solutions.
ESSENTIAL DUTIES:
• SharePoint site design, enhancement and development
• Respond to and analyze business requirements, interact with users to refine requirements, design, develop, and test implementation
• SharePoint master pages, styles, layouts, themes, composed looks and search display templates
• SharePoint responsive designs and/or mobile device channels development
• SharePoint web services and web parts
• Conducts research and identifies problems and significantly improve, change or adapt existing methods and techniques in accordance with business needs.
• SharePoint 2010 and 2013 Enterprise
• Create new SharePoint Pages including data-driven web parts using SharePoint technologies.
• Convert business requirements into technical solutions using appropriate and applicable SharePoint technologies.
• Create custom forms and SharePoint workflows to guide end-users through complex business processes
• Help with end user training and has the ability to interact with internal customers to provide guidance with SharePoint related tasks.
• Document both business and technical requirements, workflows, and processes as communicated by management.
Qualifications
Required Experience:
• Bachelor's Degree in related field or equivalent experience
• 3 to 5 year experience in delivering SharePoint based solutions for the business using SharePoint standard functionalities and customization
• Experience developing web parts, best practices and feature deployment.
• Experience with form building and custom workflow development.
• Direct experience using SharePoint 2010 or later (2013 preferred).
• Expert in all out-of-the-box features in SharePoint 2010 and 2013.
• Manage existing and develop solutions with Office InfoPath Forms Services
• Requires in-depth knowledge of Systems Analysis and Design concepts and associated tools.
• Demonstrated ability to lead projects, including project management tool experience, leading project teams, and coordination with client personnel.
• Knowledge and use of relevant PC software applications and skills to use them effectively.
• Demonstrated ability to communicate effectively both verbally and in writing.
• Solid analytical and problem solving skills
• Solid communication and presentation skills
• Highly organized individual, capable of handling multiple competing priorities and comfortable working with a team of systems administrators and business users
Additional Information
Candidate must be available for Onsite Interview in Highlands Ranch, CO
Computer Field Technician
Remote support technician job in Colorado Springs, CO
Based out of Granbury, Texas, BC Tech Pro partners with techs all over the country to complete on-site hardware warranty services in their territories. If you love working on computers and want to get out from behind a desk, come work with us!
Job Description
This is a
Computer Field Technician Position
doing hardware repairs and installations on laptop and desktop units. To be successful in this position,
you must have prior experience with laptop and desktop hardware.
Job Details:
This is a 1099/per call position
Pay is based solely on the number of calls completed.
Calls start at $35 and go up based on distance traveled
Pay period: Every Friday after the first week worked
Tickets are run Monday-Friday during the day shift. Candidates must be regularly available a minimum of 3 weekdays to be considered.
Call volume is variable but is usually 2-5 calls per day
You will complete certifications from Dell and Lenovo as part of your onboarding. Certifications are online and free to you.
You must have a reliable form of transportation and a valid driver's license to run these calls. You will be visiting multiple work sites throughout your day.
You must have access to a computer and the Internet to log onto your portal each day.
You must be available to log into your tech portal each morning you are working by 9 am to code your calls and map out your route for the day.
The manufacturer has completed troubleshooting and shipped a part prior to your ticket being issued to you.
You will confirm service times with the customer in your tech portal. Services will be completed at the customer site (residential and commercial)
You will pick up parts daily from the assigned Fed Ex or UPS store for your territory before going onsite. Once all calls are completed for the day drop off the old parts with the pre-paid label that is provided.
Qualifications
Must have prior hands on experience with replacing components on laptops and desktops
Must have a valid driver's license and reliable transportation
Must be comfortable with daily local travel
Additional Information
All your information will be kept confidential according to EEO guidelines.
Help Desk Support Specialist - Secret Clearance
Remote support technician job in Colorado Springs, CO
The Help Desk Support Specialist provides technical assistance and support to end-users, ensuring efficient operation of hardware, software, and network systems for the agency. Responsible for diagnosing software and hardware problems, resolving issues related to operating systems, network connectivity, application usage, and maintaining detailed records of support requests. This position is onsite in the Colorado Springs, CO area.
Chickasaw Nation Industries, Inc. serves as a holding company with multiple subsidiaries engaged in several lines of business (Technology, Infrastructure & Engineering, Health, Manufacturing, Public Safety, Consulting, and Transportation) for the federal government and commercial enterprises. A portion of our profits is used to support Chickasaw citizens. We are proud to support the economic development and long-term viability of the Chickasaw Nation and its people. CNI offers premium benefits eligible on the first day of hire to full time employees; (Medical - Dental - Vision), Company Life Insurance, Short-Term and Long-Term Disability Insurance, 401(K) Immediate Vesting, Professional Development Assistance, Legal Aid Assistance Program, Family Planning / Fertility Assistance, Personal Time Off, and Observance of Federal Holidays.
As a federal contractor, CNI is a drug-free workplace and adheres to the Federal Controlled Substance Act.
ESSENTIAL REQUIREMENTS
* The ability to obtain, maintain and access classified information at the Secret level.
* Must possess Security+ certification.
KEY DUTIES AND RESPONSIBILITIES
Essential Duties and responsibilities include the following. Other duties may be assigned.
* Supports onboarding by validating network access.
* Ensures all requirements are met by end user while in processing to allow for network access.
* Provides direct, indirect, logical and physical support for all user's IT devices to include but not limited to: HD replacement, RAM upgrades, system convergence, troubleshooting, software updates, hardware update, and connectivity issues.
* Troubleshoots devices when faults are encountered.
* Documents all faults encountered and remediation of faults.
* Monitors the local ticketing system continuously during hours of operation and complete/close-out the tickets within the system.
* Monitors the helpdesk phones during business hours and submit tickets on the behalf of the caller.
* Issues IT equipment to user groups and train the groups on proper usage.
* Patches and keeps machines updated with the most up-to-date patches.
EDUCATION AND EXPERIENCE
High school diploma or general education degree (GED) and a minimum of one to two (1-2) years relevant experience and/or training, or equivalent combination of education/experience.
PHYSICAL DEMANDS
Work is primarily performed in an office environment. Regularly required to sit. Regularly required use hands to finger, handle, or feel, reach with hands and arms to handle objects and operate tools, computer, and/or controls. Required to speak and hear. Occasionally required to stand, walk and stoop, kneel, crouch, or crawl. Must frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, depth perception, and ability to adjust focus. Exposed to general office noise with computers printers and light traffic.
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this job.
EOE including Disability/Vet
The estimated pay range for this role is $21 to $27, with the final offer contingent on location, skillset, and experience.
CNI offers a comprehensive benefits package that includes:
* Medical
* Dental
* Vision
* 401(k)
* Family Planning/Fertility Assistance
* STD/LTD/Basic Life/AD&D
* Legal-Aid Program
* Employee Assistance Program (EAP)
* Paid Time Off (PTO) - (11) Federal Holidays
* Training and Development Opportunities
Your application submission will be considered for all potential employment opportunities with Chickasaw Nation Industries (CNI).
Auto-ApplyIT Support Specialist
Remote support technician job in Aurora, CO
About Us
Intermountain Electric (IME) brings decades of experience as a trusted leader in electrical contracting. Founded in 1946, we began as a small company in Denver, CO, and have since grown to be part of the largest specialty contractor in North America. Today, we work with owners and contractors nationwide, delivering complex construction solutions across various industries, including aviation, mission critical, entertainment, and healthcare.
At IME, our people are our most valuable asset. We are committed to fostering a culture that prioritizes safety, quality, and professional growth. Joining IME is more than just finding a job-it's about building a career with opportunities to advance and make an organizational impact. Power your future with IME and be a part of a team that drives success in every project.
About this Role
Intermountain Electric Inc. (IME) is seeking an IT Support Specialist to join their growing team!
Do you have the desire, skills, and proven strategy to be part of a winning team?
Do you love the challenge of finding unique solutions for complex projects?
Does the idea of growth and expansion motivate you?
Are you a team player who is ready to take on the responsibility of a prime role in a growing company?
Then come join us at IME's Headquarters in beautiful Denver, Colorado - one of the most sought-after locations in the U.S. The beautiful mountains, skiing, hiking, and adventure are only part of Colorado's allure. It is also home to many craft breweries, award-winning restaurants, a cultural downtown scene and annual events and festivals.
The IT Support Specialist will be responsible for providing technical assistance, troubleshooting, and support to employees. You will be the first point of contact for our employees providing support related to computer systems, hardware, and software. This IT Support Specialist will also play a crucial role in IT onboarding for new hires at IME.
What You'll Do
Key Responsibilities:
Customer Support: Provide prompt and courteous technical support to end-users via phone, email, or in-person, addressing hardware and software issues and inquiries.
IT Orientation: Provide support to new IME employees by responding to new user ticket requests and meeting with new employees on their first day to guide them through equipment setup.
Problem Solving: Diagnose and resolve technical problems, including network connectivity, printer issues, software functionality, and other IT-related challenges. Perform vulnerability management on affected systems.
Documentation: Maintain detailed records of all help desk interactions, including the issue, resolution, and follow-up steps, in our ticketing system.
Remote Assistance: Utilize remote desktop tools to assist clients and resolve issues remotely when necessary.
Hardware and Software Configuration: Assist with the setup, installation, and configuration of computer systems, peripherals, and software applications.
Training: Provide basic training and guidance to end-users on the use of software and hardware systems.
Escalation: Escalate unresolved issues to the appropriate IT personnel or support teams when necessary, ensuring timely resolution.
Proactive Maintenance: Conduct routine system checks and proactive maintenance to prevent technical issues and optimize system performance.
Additional duties as assigned.
What You'll Bring
Knowledge, Skills & Abilities:
Strong technical skills with Windows Operating Systems and Microsoft Office 365
Excellent verbal and written communication skills
Strong problem-solving skills to resolve technical issues
Ability to work collaboratively in a team-oriented environment
Working knowledge of office automation products and computer peripherals such as printers and scanners.
Demonstrated accomplishments in the following areas:
Proficiency using Help Desk Software (ServiceNow, ManageEngine, etc.)
Proficiency providing remote support via phone and remote-control applications, preferred
Education & Experience:
Associate or Bachelor's degree in Computer Science, Information Technology or a combination of relevant experience
3+ years of previous help desk or technical support experience, preferred
What You'll Get
Working Conditions:
The majority of the time you will work in a typical office environment. Occasionally, you may travel to a construction job site. When on construction job sites you will encounter typical construction conditions including extreme temperatures, noise, dust, mud debris, welding, leading edge, trenching, and shoring, sometimes in a confined space. You may be required to visit multiple locations during any one day.
Benefits Overview:
IME provides an industry-leading comprehensive benefits package. Full-time employees are eligible to choose from a variety of healthcare coverage options, which become effective the first of the month after hire. In addition, employees are offered a substantial amount of PTO and are immediately eligible to make contributions to a generously matched and fully vested 401k.
Salary Range: $26.56 - $35.93/hr.
*Final salary and rates are based on education, experience, skills relevant to the role, and internal equity.*
Established in 1946, IME is part of Quanta Services, the largest specialty contractor in North America. We base our business model on always doing the right thing and pride ourselves in finding the best processes and practices in everything we do. As an electrical contractor, we install and service the power and lighting to commercial and industrial buildings in the Western US.
The statements included in this job description are not intended to be all-inclusive and other duties may be assigned as required.
Intermountain Electric, Inc. (IME) is committed to providing equal employment opportunities to all employees and applicants and to creating an environment free of discrimination and harassment. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
IME will provide reasonable accommodations to applicants and employees who are qualified for a job so that they may perform the essential duties of the position.
IME strives to provide a safe work environment for its employees. Under applicable laws and regulations, IME conducts background checks on all final candidates.
Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time.
Compensation Range The anticipated compensation for this position is USD $26.56/Hr. - USD $35.93/Hr. depending on experience and qualifications. Equal Opportunity Employer
All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of race, color, religion, national origin or ancestry, sex (including gender, pregnancy, sexual orientation, and/or gender identity), age, disability, genetic information, veteran status, and/or any other basis protected by applicable federal, state or local law.
We are an Equal Opportunity Employer, including disability and protected veteran status.
We prohibit all types of discrimination and are committed to providing access and equal opportunity for individuals with disabilities. For additional information or if reasonable accommodation is needed to participate in the job application, interview, or hiring processes or to perform the essential functions of a position, please contact us the Company's Human Resources department.
Auto-Applydesktop support
Remote support technician job in Greenwood Village, CO
Artech is the 10th Largest IT Staffing Company in the US, according to Staffing Industry Analysts' 2012 annual report. Artech provides technical expertise to fill gaps in clients' immediate skill-sets availability, deliver emerging technology skill-sets, refresh existing skill base, allow for flexibility in project planning and execution phases, and provide budgeting/financial flexibility by offering contingent labor as a variable cost.
Job Description
desktop support
location:denver ,co
support platform is Microsoft OS including Win7 and some Win10 (piloting). In addition there is a need for some current MAC OS support (corporate environment) including OS troubleshooting, imaging, and builds. The candidate must also be able to support Mobility Devices (phone and tablet) of multiple platforms including Apple, Android, and Microsoft. This position requires solid experience in application support of standard Microsoft Office products current through Office 365, including support of Outlook/Exchange in a corporate environment across PC, phone, and tablet devices. The candidate must be able to provide on site and remote support of high level and executive end users through the use of in person, phone, and Remote Takeover tools. Superior Customer Service skills are essential and the candidate must have outstanding communication skills both verbal and written.
Additional Information
For more information, Please contact
Shubham
************
IT Support Specialist
Remote support technician job in Aurora, CO
Job Title: IT Support Specialist
Department: Information Technology
Reports To: Director of Information Technology
Salary: Hourly / $27-$31 hr.
Status: Full-Time
About the Role
Join the Builders IT team and help drive digital transformation and operational excellence across a diverse family of companies. As an IT Support Specialist, you'll support users and systems leveraging industry-leading platforms such as Epicor, Litmos, Monday.com, our advanced Warehouse Management System, and Samsara fleet tracking, Limble fleet maintenance, and other industry-leading technologies. You'll play a key role in enabling business success in retail, logistics, design, and manufacturing.
Builders is committed to respect, teamwork, and continuous improvement. You'll work in a collaborative, growth-focused environment where your ideas and expertise make a real impact.
If you are passionate about technology, eager to learn, and ready to support a vibrant network of companies, Builders is the place to build your career.
Key Responsibilities
Provide technical support for users, resolving hardware, software, and network issues.
Collaborate with IT team members to solve problems and identify process improvements.
Assist with installation, configuration, and updates of software and hardware.
Maintain accurate documentation and inventory of equipment.
Deliver basic user training and support.
Travel to other divisions as needed.
What We Value
Strong communication, customer service, and interpersonal skills.
Ability to manage multiple priorities and work independently.
Creative problem-solving and adaptability.
Calm, professional demeanor under pressure.
Commitment to continuous learning and professional development.
Initiative and a growth mindset.
Teamwork and collaboration across departments.
Qualifications
Degree in Computer Science or related field, or 2+ years in IT support or related field preferred.
Prior help desk or customer service experience beneficial.
Experience with Active Directory, Microsoft 365 Admin, Azure/Entra, MS Sharepoint, Teams and basic networking fundamentals required.
Familiarity with network testing tools and protocols.
Structured cabling skills preferred.
Must be able to lift up to 50 lbs. and use basic hand tools.
Relevant certifications (e.g., CompTIA, Microsoft) are a plus.
Benefits
Vacation Leave
Sick Leave
8 Paid Holidays
Employee Discount
401k Retirement Plan (with company match)
Insurance
Medical
Dental
Vision
Disability
Life
Medical and Dependent Flex Accounts
HSA Account
Builders serves the Nebraska and Colorado markets plus the surrounding areas. We are a family oriented company seeking constant improvement to support services and being proactive in meeting our customer needs. We do this by building relationships with our customers in order to help them achieve their project goals with teamwork oriented staff, quality products and outstanding customer service. Our customers include contractors, builders, re-modelers and do-it-yourselfers. We offer building materials and home improvement essentials.
Each location/department within our organization plays a vital role in helping our customers determine the best solutions for their project, home or commercial needs. Working as a core TEAM we guide our customers from start to finish no matter how large or small. Our TEAM sells, designs, builds and installs the products needed to assist our customers in achieving their goals. Customer Service is KEY to Exceeding our Customers Expectations.
Auto-ApplyTechnology Support Specialist
Remote support technician job in Aurora, CO
Step into the role of technology support, where your expertise shapes the seamless tech experience in a dynamic cultural environment.
As a Technology Support Specialist at JPMorgan Chase in Corporate Sector Infrastructure Platforms, you are a key part of a team that leverages best practices to support day-to-day technology activities. Your role involves assisting and troubleshooting hardware, software, and technology issues within the firm. You are committed to executing with efficiency and are focused on continuous improvement in service delivery, all while upholding a high level of customer satisfaction.
Job responsibilities
Provides basic first-line support for hardware, software, and technology issues through live chat and service requests, adhering to established processes and procedures
Utilizes established problem-solving techniques and diagnostic tools to systematically identify, analyze, and resolve technical issues, ensuring minimal downtime and optimal system functionality
Applies emerging knowledge of hardware components, networking concepts, and operational management to support and maintain technology systems
Contributes to the improvement of processes and procedures by identifying optimization areas and providing feedback on potential solutions
Required qualifications, capabilities, and skills
Up to 6 months of experience in problem-solving and delivering first contact end-user support to help resolve issues in real-time, including hardware, software, and network support
Exposure to support communication and resolution tools such as live chat, incident/service request management, and runbooks to help solve system issues
Baseline knowledge of typical technology operational issues
Preferred qualifications, capabilities, and skills
Familiarity with troubleshooting techniques for hardware, software, and technology systems
Capability to document issues, procedures, and root cause analysis
Ability to balance tasks while documenting outcomes
Auto-ApplyInformation Technology
Remote support technician job in Colorado Springs, CO
Information Technology Careers Provide:
Competitive Pay and Benefits
Job Security and Stability
Global Impact and Purpose
Constant Innovation and Technology
Diverse Career Paths
Are you interested in learning a skilled trade in the Information Technology industry that can develop into a life-long career? Are you an active-duty service member, military veteran, or dependent looking to enter the information technology sector?
Our partner school provides individuals like YOU with the necessary education and training for entry into the evolving, innovative, and high demand information technology industry.
Even if you have no obvious prior information technology experience, military veterans excel in this program due to living and embracing challenges, rigorous training, teamwork, and the need for problem solving.
If you are a hands-on, motivated learner, seeking skilled trade careers, this vocational career school opportunity is a perfect start.
Our partner school is fully committed to assisting students achieve their goal of careers in the Information Technology field by providing graduates with access and introductions to hiring managers who are ready to hire!!!
We encourage you to ask about their career placement program and success rates.
What's in it for you?
Evolving, innovative, and high demand industry.
Long term opportunities.
Accelerated Path to New Career.
Time is precious. You gain the necessary skills to compete for opportunities in a short amount of time.
Industry Certifications Recognized by Employers.
A degree is not necessary to move into a career in Information Technology.
Courses are offered throughout the year to accommodate your schedule.
Classes are held in Tampa, Florida at an expanded 15 acre campus.
Typical training lasts 8 to 10 weeks, 6 days a week, 10 hours a day, with 50% hands-on and 50% classroom instruction
Students receive flight, lodging, and meals paid, plus they retain their Basic Allowance for Housing (BAH)
Class size averages 15-20 students, with two cohorts per month
Our partner school proudly accepts GI Bill funds.
Please apply by completing our screening questions and uploading your resume. You will receive a call or email from us shortly to discuss an introduction to this program.
Auto-ApplyInformation Technology
Remote support technician job in Colorado Springs, CO
Information Technology Careers Provide:
Competitive Pay and Benefits
Job Security and Stability
Global Impact and Purpose
Constant Innovation and Technology
Diverse Career Paths
Are you interested in learning a skilled trade in the Information Technology industry that can develop into a life-long career? Are you an active-duty service member, military veteran, or dependent looking to enter the information technology sector?
Our partner school provides individuals like YOU with the necessary education and training for entry into the evolving, innovative, and high demand information technology industry.
Even if you have no obvious prior information technology experience, military veterans excel in this program due to living and embracing challenges, rigorous training, teamwork, and the need for problem solving.
If you are a hands-on, motivated learner, seeking skilled trade careers, this vocational career school opportunity is a perfect start.
Our partner school is fully committed to assisting students achieve their goal of careers in the Information Technology field by providing graduates with access and introductions to hiring managers who are ready to hire!!!
We encourage you to ask about their career placement program and success rates.
What's in it for you?
Evolving, innovative, and high demand industry.
Long term opportunities.
Accelerated Path to New Career.
Time is precious. You gain the necessary skills to compete for opportunities in a short amount of time.
Industry Certifications Recognized by Employers.
A degree is not necessary to move into a career in Information Technology.
Courses are offered throughout the year to accommodate your schedule.
Classes are held in Tampa, Florida at an expanded 15 acre campus.
Typical training lasts 8 to 10 weeks, 6 days a week, 10 hours a day, with 50% hands-on and 50% classroom instruction
Students receive flight, lodging, and meals paid, plus they retain their Basic Allowance for Housing (BAH)
Class size averages 15-20 students, with two cohorts per month
Our partner school proudly accepts GI Bill funds.
Please apply by completing our screening questions and uploading your resume. You will receive a call or email from us shortly to discuss an introduction to this program.
Auto-ApplyIT Technician
Remote support technician job in Aurora, CO
Job Description: Remote IT Technician
Compensation: Competitive Hourly Pay (Based on Experience) Job Type: Full-Time/Part-Time
Nebulon Dynamics Limited is a leader in civil engineering and technology solutions, pushing the boundaries of innovation to create transformative solutions for diverse industries. Technology is the backbone of our operations, and we are dedicated to maintaining robust, efficient, and secure systems that support our mission to deliver excellence.
We are seeking a skilled and enthusiastic Remote IT Technician to join our tech-savvy team. If you are passionate about troubleshooting, problem-solving, and delivering exceptional support, this is the role for you!
Position Overview
As a Remote IT Technician at Nebulon Dynamics Limited, you will play a critical role in maintaining the performance and security of our IT infrastructure. You will be the first point of contact for technical issues, providing timely support and implementing effective solutions to ensure the smooth operation of our systems.
This position offers a unique opportunity to work remotely while contributing to high-impact projects and collaborating with a forward-thinking team of professionals.
Key Responsibilities
Technical Support
Provide remote technical support to employees, diagnosing and resolving hardware, software, and network issues.
Assist with system installations, upgrades, and configurations.
Troubleshoot connectivity issues, including VPN and remote desktop problems.
Guide users through basic troubleshooting steps, ensuring minimal disruption to workflow.
System Maintenance
Monitor and maintain computer systems, ensuring optimal performance.
Perform routine updates, patch management, and security protocol enforcement.
Assist in maintaining cloud-based systems and ensuring seamless integrations across platforms.
Conduct regular system backups and data recovery tests.
Incident Management
Log and track technical issues using ticketing systems like Jira or ServiceNow.
Prioritize and escalate critical issues to appropriate teams when necessary.
Document solutions and create knowledge base articles for recurring issues.
Cybersecurity
Ensure adherence to IT security policies and best practices.
Identify potential vulnerabilities and assist in implementing preventive measures.
Educate staff on security protocols, such as phishing awareness and password best practices.
Collaboration and Communication
Work closely with the IT team to ensure seamless project execution and resolution of complex issues.
Collaborate with vendors and third-party support teams for hardware and software issues.
Provide end-user training on IT tools and systems to enhance productivity.
Qualifications and Requirements
Technical Skills
Proficiency in Windows and mac OS operating systems.
Experience with troubleshooting networking systems (e.g., TCP/IP, DNS, DHCP).
Familiarity with Microsoft 365, Google Workspace, and cloud-based storage systems.
Knowledge of remote support tools such as TeamViewer, AnyDesk, or LogMeIn.
Understanding of virtualization technologies like VMware or Hyper-V.
Basic knowledge of Active Directory and Group Policies.
Experience
Minimum 2 years of professional experience in an IT support or technician role.
Experience working remotely and supporting distributed teams is a plus.
Education
An associate or bachelors degree in Information Technology, Computer Science, or a related field is preferred.
Relevant certifications (e.g., CompTIA A+, Network+, Microsoft Certified: Modern Desktop Administrator) are a strong plus.
Soft Skills
Strong problem-solving and critical-thinking abilities.
Excellent verbal and written communication skills.
Ability to multitask and prioritize tasks in a fast-paced environment.
Patience and empathy when working with non-technical team members.
Technical Requirements
Reliable high-speed internet connection.
A professional home office setup, including updated computer equipment and peripherals.
Familiarity with remote communication tools such as Slack, Zoom, or Microsoft Teams.
Why Join Nebulon Dynamics Limited?
Work from Anywhere
Enjoy the flexibility of working from the comfort of your home while supporting a dynamic, distributed team.
Competitive Compensation
Earn a highly competitive hourly rate based on your experience and skillset.
Professional Development
Access ongoing training opportunities to enhance your technical expertise and career growth.
Cutting-Edge Technology
Work with the latest tools and systems in a forward-thinking tech environment.
Inclusive Company Culture
Be part of a team that values diversity, collaboration, and innovation.
Employee Perks
Flexible work hours to suit your lifestyle.
Opportunities for career advancement and internal promotions.
Collaborative and supportive team environment.
How to Apply
If you're a tech-savvy professional ready to deliver top-notch IT support in a remote setting, we want to hear from you!
Join Nebulon Dynamics Limited and play a key role in maintaining the technology that drives innovation and excellence. Apply today and help us shape the future of engineering and technology!
IT Technician (dental experience)
Remote support technician job in Englewood, CO
Job DescriptionSalary: $25-30
Employment Type: Full-Time
About the Role
Were looking for a reliable and knowledgeable IT Technician with specialized experience in dental practice management software and support. This hybrid role is ideal for a technically skilled professional who thrives in a flexible environment but understands the importance of on-site presence when needed. You'll be the go-to resource for supporting dental clinics with technology setup, troubleshooting, and delivery of new equipment.
Key Responsibilities
Provide technical support remotely and on-site for dental offices using Dentrix and DEXIS.
Deploy, configure, and maintain hardware (desktops, laptops, printers, imaging devices).
Deliver and set up computers at client locations as needed.
Manage and track service tickets through Autotask (or similar PSA tools).
Troubleshoot network issues, software installations, and integrations between dental systems.
Maintain clear documentation and client records.
Ensure HIPAA-compliant data handling and maintain cybersecurity best practices.
Requirements
2+ years of IT support experience, ideally within a dental or healthcare setting.
Strong hands-on experience with Dentrix and DEXIS is required.
Familiarity with Autotask or similar PSA platforms is highly preferred.
Solid understanding of Windows environments, networking, and remote desktop support.
On-Site Field Network Technician
Remote support technician job in Centennial, CO
Pacific
Office
Automation
is
the
largest
independently
owned
document
imaging
and
technology
dealers
in
the
nation
Since
1976
we
have
grown
to
over
thirty
branches
located
in
eleven
western
states
OR
WA
CA
AZ
NM
NV
UT
ID
CO
TX
&
HI
With
over
40
years
of
success
in
office
equipment
and
technology
salesservice
our growth and reputation have afforded us great relationships with top manufacturers such as Canon Sharp Konica Minolta HP Ricoh Lexmark and many more At Pacific Office Automation you will find an amazing technology company full of growth opportunities great benefits and passionate coworkers who aim to help you succeed Among our company goals we aim to be a long term employer That means providing employees with the training and certification they need to keep up with the fast changing technology of our office machines devices and software At POA we believe that all voices can and should be heard regardless of seniority or tenure Position We are seeking a On site Field Network Technician to join our service team in the Denver CO area Required SkillsKnowledge Knowledge of network connectivity network security and Wi Fi networks Good understanding of Windows servers environment and common operating systems Ability to work with a variety of customers and vendors some technical some non technical Ability to lead clients through discovery phase asking the right questions Aggressive problem solver Ability to travel locally to different clients Ability to communicate through phone email written documentation Qualifications Previous network field experience Knowledge of networking protocols and concepts SMTP FTP SMB Ports TCPIPKnowledge and hands on experience providing support to users using Windows Desktop Operating Systems and other mainstream Microsoft applications Strong communication skills and ability to work cohesively with clients Valid Drivers license and clean driving record Bonus Skill Set Good understanding of Mac OS environment CompTIA Network certified Previous experience working in managed IT services Basic understanding of VOIP technology Benefits Advancement and growth into leadership roles Team player environment MedicalDentalVisionLife insurance plans Matched 401k PTO Vacation Sick LeaveFSAHSA ProgramsCompany car for work and personal use Compensation 20 25hr DOEOur Commitment to Diversity and Inclusion Pacific Office Automation is proud to be an equal employment opportunity employer All qualified applicants will receive consideration for employment without regard to race color national origin ancestry gender sexual orientation gender expression or identity age religion veteran status or any other characteristic protected by law We celebrate our employees differences because we know that diversity makes us stronger LI Onsite
Technician - IT
Remote support technician job in Aurora, CO
Why Bally's?
Bally's Corporation is a global casino-entertainment company with a growing omni-channel presence. Bally's owns and operates 19 casinos across 11 states, along with a golf course in New York and a horse racetrack in Colorado, and holds OSB licenses in 13 jurisdictions in North America. The acquisition of Aspers Casino in Newcastle, UK, expands its international reach. It also owns Bally Bet, a first-in-class sports betting platform, Bally Casino, a growing iCasino platform, Bally's Interactive International division (formerly Gamesys Group), a leading global interactive gaming operator, and a significant economic stake in Intralot S.A., a global lottery management and services business.
With 11,500 employees, its casino operations include approximately 17,700 slot machines, 630 table games, and 3,950 hotel rooms. Bally's also has rights to developable land in Las Vegas at the site of the former Tropicana Las Vegas.
Responsibilities:
The following and other duties may be assigned as necessary:
Maintain a pleasant, friendly, and welcoming attitude toward all external and internal guests at all times.
Effectively handle all service calls.
Accurately assess user issues, and research, diagnose, and resolve problems.
Promptly refer higher-level issues to IT leadership.
Follow up with users to ensure adequate problem resolution.
Maintain and support applications and workstations.
Maintain and support servers and data communications equipment.
Maintain integrity and security of company information through effective backup and restoration procedures and disaster recovery planning.
Perform system security audits to meet compliance requirements.
Perform preventive maintenance and repair services to all IT related equipment as needed.
Implement and install new software and hardware as needed.
Maintain strict confidentiality relative to financial information, operating systems, company policies and procedures, marketing plans, and team member information.
Keep work area in a clean and orderly manner.
Ensure the safety and security of all guests and team members.
Qualifications:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Must be at least 21 years of age.
An associate's degree in a related field plus at least 2 years of experience, or the equivalent combination of education and experience, is required.
Strong knowledge of PC's, servers, networks, software, hardware, and telecommunications equipment is required.
Experience with Windows 10, Office 365, Active directory, VMware, Cisco, Server 2019-2022, SQL preferred.
Network cabling installation and termination.
Must be flexible with your schedule including weekends and overtime.
Read, write, and understand complex instructions and operating manuals.
Communicate appropriately with all racetrack employees and corporate IT.
Accurately perform all assigned job duties in a high-volume, fast-paced environment under frequent time pressures.
What's in it for you:
· Competitive Salary with annual performance reviews
· Comprehensive health coverage plan that includes medical, dental, and vision
· 401(K)/ Company Match
· Access Perks and Childcare discounts
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
Let Bally's Bet on You - We can't wait to meet you!
Technician - IT
Remote support technician job in Aurora, CO
Why Bally's? Bally's Corporation is a global casino-entertainment company with a growing omni-channel presence. Bally's owns and operates 19 casinos across 11 states, along with a golf course in New York and a horse racetrack in Colorado, and holds OSB licenses in 13 jurisdictions in North America. The acquisition of Aspers Casino in Newcastle, UK, expands its international reach. It also owns Bally Bet, a first-in-class sports betting platform, Bally Casino, a growing iCasino platform, Bally's Interactive International division (formerly Gamesys Group), a leading global interactive gaming operator, and a significant economic stake in Intralot S.A., a global lottery management and services business.
With 11,500 employees, its casino operations include approximately 17,700 slot machines, 630 table games, and 3,950 hotel rooms. Bally's also has rights to developable land in Las Vegas at the site of the former Tropicana Las Vegas.
Responsibilities:
* The following and other duties may be assigned as necessary:
* Maintain a pleasant, friendly, and welcoming attitude toward all external and internal guests at all times.
* Effectively handle all service calls.
* Accurately assess user issues, and research, diagnose, and resolve problems.
* Promptly refer higher-level issues to IT leadership.
* Follow up with users to ensure adequate problem resolution.
* Maintain and support applications and workstations.
* Maintain and support servers and data communications equipment.
* Maintain integrity and security of company information through effective backup and restoration procedures and disaster recovery planning.
* Perform system security audits to meet compliance requirements.
* Perform preventive maintenance and repair services to all IT related equipment as needed.
* Implement and install new software and hardware as needed.
* Maintain strict confidentiality relative to financial information, operating systems, company policies and procedures, marketing plans, and team member information.
* Keep work area in a clean and orderly manner.
* Ensure the safety and security of all guests and team members.
Qualifications:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Must be at least 21 years of age.
* An associate's degree in a related field plus at least 2 years of experience, or the equivalent combination of education and experience, is required.
* Strong knowledge of PC's, servers, networks, software, hardware, and telecommunications equipment is required.
* Experience with Windows 10, Office 365, Active directory, VMware, Cisco, Server 2019-2022, SQL preferred.
* Network cabling installation and termination.
* Must be flexible with your schedule including weekends and overtime.
* Read, write, and understand complex instructions and operating manuals.
* Communicate appropriately with all racetrack employees and corporate IT.
* Accurately perform all assigned job duties in a high-volume, fast-paced environment under frequent time pressures.
What's in it for you:
* Competitive Salary with annual performance reviews
* Comprehensive health coverage plan that includes medical, dental, and vision
* 401(K)/ Company Match
* Access Perks and Childcare discounts
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
Let Bally's Bet on You - We can't wait to meet you!