Remote support technician jobs in Calabasas, CA - 1,745 jobs
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Teamlead Consulting & Support (m/f/d)
Hubdrive GmbH
Remote support technician job in Los Angeles, CA
This is how we work
You meet with your team in a daily meeting. You talk about important tasks and make sure everyone's on track.
You advise our partners and customers on implementing HR for Dynamics, make sure it's close to the standard, and review concepts and project plans.
You're responsible for planning the team's assignments.
You analyze and assess technical issues and develop suggestions to fix them.
You check the work of implementation partners, give feedback on configurations, data migration and interfaces, and make sure customer requirements are met.
You analyze reported issues, forward bugs and feature requests to developers and product management, and handle customer inquiries about technical problems.
You train our implementation partners, create technical guides and training materials, and document solutions and best practices.
You personally deliver some key consulting services.
At the end of the month, you check the services and make sure billing to customers and partners is honest.
We're growing fast. In direct coordination with the CEO, you regularly hire new team members and improve the processes in your department.
#J-18808-Ljbffr
$74k-119k yearly est. 4d ago
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Teamlead Consulting & Support (m/f/d)
xRM1 Business Solutions
Remote support technician job in Los Angeles, CA
This is how we work
You meet with your team in a daily meeting. You talk about important tasks and make sure everyone's on track.
You advise our partners and customers on implementing HR for Dynamics, make sure it's close to the standard, and review concepts and project plans.
You're responsible for planning the team's assignments.
You analyze and assess technical issues and develop suggestions to fix them.
You check the work of implementation partners, give feedback on configurations, data migration and interfaces, and make sure customer requirements are met.
You analyze reported issues, forward bugs and feature requests to developers and product management, and handle customer inquiries about technical problems.
You train our implementation partners, create technical guides and training materials, and document solutions and best practices.
You personally deliver some key consulting services.
At the end of the month, you check the services and make sure billing to customers and partners is honest.
We're growing fast. In direct coordination with the CEO, you regularly hire new team members and improve the processes in your department.
#J-18808-Ljbffr
$74k-119k yearly est. 4d ago
Hardware Technician
Actalent
Remote support technician job in Los Angeles, CA
Technician who is experienced and comfortable using hand tools and power tools to assemble delicate electronics assemblies (PCBs, small-gauge wiring). To accomplish this work, you have some familiarity and experience with a broad range of tools and skills, and are motivated to utilize and improve those skills to produce a high quality output. You keep your work space and materials tidy and well-organized, and keep good records of your work products, which helps you be efficient. You recognize that a job well done the first time is always more efficient in the long run.
Skills
Electronics, Assembly, Soldering, Pcb, Hardware, Troubleshooting, Test equipment, Wiring
Top Skills Details
Electronics,Assembly,Soldering,Pcb
Additional Skills & Qualifications
- Soldering for assembly and repair - wires, through-hole and surface mount components
- Mechanical assembly with hand and power tools - drilling, tapping, deburring, filing, sanding
- Cable assembly - stripping, crimping, testing, strain relieving
- Good ESD practices - assembling sensitive electronic components together into a system
Job Type & Location
This is a Permanent position based out of Los Angeles, CA.
Pay and Benefits
The pay range for this position is $60000.00 - $100000.00/yr.
The company provides Medical dental vision The company has unlimited PTO
Workplace Type
This is a hybrid position in Los Angeles,CA.
Application Deadline
This position is anticipated to close on Jan 19, 2026.
About Actalent
Actalent is a global leader in engineering and sciences services and talent solutions. We help visionary companies advance their engineering and science initiatives through access to specialized experts who drive scale, innovation and speed to market. With a network of almost 30,000 consultants and more than 4,500 clients across the U.S., Canada, Asia and Europe, Actalent serves many of the Fortune 500.
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing due to a disability, please email actalentaccommodation@actalentservices.com (%20actalentaccommodation@actalentservices.com) for other accommodation options.
$60k-100k yearly 7d ago
IT Support Specialist
Spinelli Kilcollin
Remote support technician job in Los Angeles, CA
Spinelli Kilcollin is a luxury jewelry brand based in Los Angeles, known for designing linked rings, clean architectural designs, and a commitment to responsible craftsmanship. Founded in 2010, our collections are handcrafted in downtown L.A., with a focus on creating a positive long-term impact-on our industry, our community, and our customers.
Role Overview:
As the IT Support Specialist, you'll be the go-to person for all things tech. From setting up devices and managing permissions to standardizing processes and maintaining cybersecurity, your work will support the infrastructure that keeps our team connected and productive. You will also support the administration and optimization of NetSuite and assist in coordinating integrations and user access across key systems.
Location: Los Angeles (Hybrid)
Reports To: COO (in partnership with VP of People)
Key Responsibilities
Monitor and manage GSuite / Google Workspace (users, permissions, groups, security settings)
Maintain and organize permissions across Google Drive, Dropbox, and 1Password as well as SaaS tools and accounts (IE: Uber, Mural, Creative Cloud, ChatGPT Enterprise)
Set up, configure, and maintain company devices (laptops, software, user accounts)
Support onboarding/offboarding processes for all IT-related needs
Monitor and maintain SpamTitan for secure and effective email filtering
Create and implement IT standards of procedure across systems and office locations
Ensure consistency of IT systems, configurations, and tools across all locations
Troubleshoot and resolve IT-related issues in a timely and effective manner
Track, report, and maintain documentation related to system changes, incidents, hardware inventory, and security audits
Support SSO implementation and management across business systems
Own internal communication regarding system updates and IT policy changes
Complete the configuration and rollout of firewalls, NAS, VPN and network security across offices and during travel / hotspots.
Maintain and implement cybersecurity protocols, including updates and compliance measures
Support NetSuite administration and maintenance (user setup, permissions, basic configuration, troubleshooting, and coordination with external developers/consultants)
Assist in maintaining ERP integrations (e.g., Celigo, Shopify, POS systems) alongside cross-functional teams
Provide day to day technical support while maintaining incident logs and documentation
Qualifications
3+ years of experience in IT support or systems administration
Strong working knowledge of Google Workspace, Dropbox, and 1Password
Experience with SpamTitan or similar email security tools
Familiarity with device management (MacOS and Windows)
Experience configuring and maintaining firewalls and managing IT across multiple locations
Strong documentation skills and experience building scalable processes
Highly organized, able to work independently, manage multiple priorities, and communicate clearly with non-technical users
Knowledge of cybersecurity frameworks or compliance standards (SOC 2, ISO 27001, etc.)
Experience with NetSuite administration
Experience supporting integrations (e.g., Celigo, middleware, or API-connected tools) a plus
Compensation: $80,000 - $85,000
Benefits:
Paid Company Holidays
PTO
Health & Dental Benefits
401(k) + matching
Profit sharing + Annual Bonus
Jewelry Allowance
How To Apply:
Send your resume and a cover letter to *****************************. Please include three cultural figures who inspire you in any creative field and why. Impeccable references are required.
Applicants must submit the materials above directly to ***************************** for consideration.
We look forward to receiving your application and learning more about how you can contribute to Spinelli Kilcollin!
$80k-85k yearly 3d ago
Desktop Support Specialist
Synergis 3.8
Remote support technician job in Anaheim, CA
TITLE: Desktop SupportTechnician
ANTICIPATED DURATION: 6-month contract to hire
Responsibilities:
Provide on-site desktop support for end users across Windows laptops and desktop PCs
Troubleshoot hardware, software, and application usage issues; resolve incidents and fulfill service requests
Perform new hire onboarding setups (device provisioning, account/access coordination, baseline application configuration)
Execute termination and offboarding activities (device returns, access removal coordination, asset updates)
Support security badge access systems (access requests, updates, deactivations, basic troubleshooting)
Configure and support multi-factor authentication (2FA/MFA) for authorized users
Assist with remote access requests and connectivity troubleshooting (VPN/remote tools, access validation)
Provide “remote hands” support in the server room for system and network administrators (e.g., patching, cabling, power cycles, basic rack/labeling tasks)
Work within a ticketing system to document work performed, update status, and meet SLAs
Contribute to and maintain technical documentation and knowledge base articles
Requirements:
2+ years of desktop support or service desk experience in a business environment (onsite preferred)
Strong Windows 10/11 troubleshooting skills (hardware, drivers, profiles, printers, core applications)
Experience with endpoint provisioning and user lifecycle support (onboarding/offboarding)
Familiarity with MFA/2FA enrollment and remote access support
Comfortable working with ticketing systems and documentation/knowledgebase practices
Professional communication skills and a customer-service mindset
Ability to work independently on-site and coordinate effectively with remote teams
Preferred Experience:
Experience with Microsoft 365 apps and basic identity/access concepts (e.g., password resets, group membership, access requests)
Exposure to phone system administration and/or physical access/badge systems
Basic understanding of networking fundamentals (DHCP, DNS, Wi-Fi troubleshooting)
Prior experience supporting in a server room or data closet environment
The hourly pay rate range for this position is $25.00 to $30.00 (dependent on factors including but not limited to client requirements, experience, statutory considerations, and location). Benefits available to full-time employees: medical, dental, vision, disability, life insurance, 401k and commuter benefits.
Synergis is proud to be an Equal Opportunity Employer. We value diversity and do not discriminate on the basis of race, color, ethnicity, national origin, religion, age, gender, gender identity, political affiliation, sexual orientation, marital status, disability, military/veteran status, or any other status protected by applicable law.
Qualified applicants with arrest or conviction records will be considered for employment in accordance with the requirements of applicable state and local laws, including but not limited to, the San Francisco Fair Chance Ordinance, the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act.
For immediate consideration, please forward your resume to **********************.
If you require assistance or an accommodation in the application or employment process, please contact us at **********************.
Synergis is a workforce solutions partner serving thousands of businesses and job seekers nationwide. Our digital world has accelerated the need for businesses to build IT ecosystems that enable growth and innovation along with enhancing the Total Experience (TX). Synergis partners with our clients at the intersection of talent and transformation to scale their balanced teams of tech, digital and creative professionals. Learn more about Synergis at *******************
Argo Group International Holdings, Inc.and American National, US based specialty P&C companies, (together known as BP&C, Inc.) are wholly owned subsidiaries of Brookfield Wealth Solutions, Ltd. ("BWS"), a New York and Toronto-listed public company. BWS is a leading wealth solutions provider, focused on securing the financial futures of individuals and institutions through a range of wealth protection and retirement services, and tailored capital solutions.
Job Description
Argo Group, a leading international specialty insurer, is expanding its Excess Casualty underwriting team and seeking an Underwriting Technical Specialist who is eager to build a meaningful career in specialty insurance. This underwriting-focused role supports production, marketing, and portfolio management within the excess casualty line of business. The position offers flexibility in level; based on experience, with opportunities for professional growth.
The Underwriter will work onsite (five days per week) at one of our office locations, with a preference for candidates based in Los Angeles, Omaha, and Houston.
Key Responsibilities
Underwrite and analyze new and renewal business within the excess casualty line, supporting production goals while maintaining underwriting discipline and profitability.
Contribute to portfolio management by supporting GWP growth and achieving loss ratio and combined ratio objectives for assigned books, regions, or niches.
Execute marketing initiatives and maintain consistent, high-quality communication with brokers regarding products, appetite, and underwriting decisions.
Develop, strengthen, and expand broker relationships to drive new business opportunities in targeted territories.
Participate in broker and client meetings and stay informed on market conditions, economic trends, and legal developments impacting underwriting decisions.
Collaborate with internal teams and participate in special projects to support cross-functional initiatives, operational excellence, and business growth.
Qualifications & Skills
Bachelor's degree or equivalent combination of education and experience, with underwriting experience in excess, umbrella, or primary casualty insurance.
Strong analytical, organizational, and communication skills, with the ability to manage multiple priorities and meet tight deadlines in a fast-paced environment.
Proficiency in Microsoft Excel, Word, Outlook, and PowerPoint; experience with ImageRight or similar systems is a plus.
Customer-focused mindset with the ability to build and maintain effective broker and internal relationships.
Willingness to learn, work hard, and grow within a defined career path, with flexibility to travel as business needs require.
The base salary range provided below is for hires in those geographic areas only and will be commensurate with candidate experience. Pay ranges for candidates in other locations may differ based on the cost of labor in that location. In addition to base salary, all employees are eligible for an annual bonus based on company and individual performance as well as a generous benefits package.
New York and California pay range: $148,000 - 204,000
PLEASE NOTE:
Applicants must be legally authorized to work in the United States. At this time, we are not able to sponsor or assume sponsorship of employment visas.
If you have a disability under the Americans with Disabilities Act or similar state or local law and you wish to discuss potential reasonable accommodations related to applying for employment with us, please contact our Benefits Department at .
Notice to Recruitment Agencies:
Resumes submitted for this or any other position without prior authorization from Human Resources will be considered unsolicited. BWS and / or its affiliates will not be responsible for any fees associated with unsolicited submissions.
We are an Equal Opportunity Employer. We do not discriminate on the basis of age, ancestry, color, gender, gender expression, gender identity, genetic information, marital status, national origin or citizenship (including language use restrictions), denial of family and medical care leave, disability (mental and physical) , including HIV and AIDS, medical condition (including cancer and genetic characteristics), race, religious creed (including religious dress and grooming practices), sex (including pregnancy, child birth, breastfeeding, and medical conditions related to pregnancy, child birth or breastfeeding), sexual orientation, military or veteran status, or other status protected by laws or regulations in the locations where we operate. We do not tolerate discrimination or harassment based on any of these characteristics.
The collection of your personal information is subject to our HR Privacy Notice
Benefits and Compensation
We offer a competitive compensation package, performance-based incentives, and a comprehensive benefits program-including health, dental, vision, 401(k) with company match, paid time off, and professional development opportunities.
$148k-204k yearly 1d ago
Information Technology & Administrative Specialist
Dramabox
Remote support technician job in Glendale, CA
About the Role
We are looking for a proactive and detail-oriented IT & Admin Specialist to join our team. This role is a on-site position combining hands-on IT support with administrative and workplace operations. You will be responsible for maintaining daily IT infrastructure, managing assets, supporting vendor operations, and ensuring a smooth and efficient office environment.
Key Responsibilities
• Provide day-to-day technical support for hardware, software, IT security, configuration, and system upgrades.
• Manage desktop IT support and troubleshoot network issues; assist with office network design and optimization.
• Maintain and update the fixed asset inventory in collaboration with the asset manager; conduct regular audits, transfers, and disposals.
• Oversee maintenance of IT equipment to ensure optimal performance and utilization.
• Handle procurement of administrative items (e.g., office supplies, equipment, plants, consumables); perform cost comparisons and control expenses.
• Process monthly administrative expense reports in accordance with SOPs.
• Liaise with and manage suppliers and service providers; ensure service quality through regular evaluations and ongoing communication.
• Maintain a clean, safe, and energy-efficient office environment by implementing 5S management standards.
• Support daily workplace needs such as seating arrangements, office access control, and refreshments.
Qualifications
• Bachelor's degree in Information Technology, Business Administration, or related field preferred.
• 1+ years of experience in IT support and/or office administration.
• Familiarity with network configuration, Windows/Mac troubleshooting, and basic hardware maintenance.
• Strong organizational skills with attention to detail.
• Excellent communication skills and a proactive problem-solving attitude.
• Experience with vendor management and procurement processes is a plus
$77k-112k yearly est. 5d ago
Technology Support Specialist - Pasadena, CA
SWCA Environmental Consultants 4.1
Remote support technician job in Pasadena, CA
About the opportunity
The Temporary Technology Support Specialist is part of a team responsible for helping our 1,800+ employee owners be productive and thrive with our Technology tools, ranging from laptops to Zoom Rooms, Office 365 to Wi-Fi. This includes intake, triage, troubleshooting, resolving, and documenting of reported issues, and leveraging appropriate Technology resources as needed. The Technology Support Specialist will primarily focus on issues escalated from triage but occasionally will need to take initial telephone, email, support portal tickets for service and incidents. Desirable characteristics will include being naturally and innately curious, as well as a lifelong learner. This is a temporary role based in our Pasadena, CA office.
Application deadline: Our team will begin reviewing applications immediately, and interviews will be scheduled with qualified candidates on a rolling basis. The application process will remain open until we have received a robust pool of qualified candidates. Once we have identified suitable individuals, we may close the application process without prior notice. We appreciate the time and effort invested by all applicants.
What you will accomplish
Takes responsibility for solving internal employee technology service tickets. Records issues accurately and timely in the ticketing system. Escalates severe and/or complex issues to appropriate Technology team members when needed. Follows up on incidents and requests to verify resolution and satisfaction.
Troubleshoots incidents and problems for root cause and remediation, resolving those issues directly without escalation as often as possible. Uses internal knowledge-base and other external resources to troubleshoot efficiently and effectively.
Assists with network and server administration under the direction of the Infrastructure team.
Assists management in identifying, analyzing, and reporting on trends and in suggesting solutions to avoid or mitigate them.
Add/Edit/Remove users in Active Directory and other systems as needed.
Establishes relationships with sub-regional SWCA business leaders to be a point of contact for questions, receive ideas, and help identify Technology solutions.
Conducts quarterly training sessions with local and sub-regional staff on use of Technology tools and systems to improve productivity.
Other duties as assigned.
Experience and qualifications for success
Associate's Degree (A.A) or equivalent from two-year college or technical school, and 4+ years' related experience and/or training; or equivalent combination of education and experience.
Certifications including A+, Network+, MSCE or similar strongly preferred.
Demonstrated experience working in a customer-facing role required.
SWCA Environmental Consultants is a growing employee-owned firm, providing a full-spectrum of environmental services. Our Vision (the North Star) is to make SWCA the best workplace and industry leader in sustainability, bringing sound science and creative solutions to global environmental challenges while maintaining a dedication to employee-ownership. We live our core values: we collaborate as #OneSWCA; we are #AlwaysLearning, we #NeverSettle, and we #GiveBack.
SWCA Environmental Consultants is a growing employee-owned firm, providing a full spectrum of environmental services. With offices across the United States, SWCA is one of the largest environmental compliance firms and ranks among
Engineering News-Record's
Top 200 Environmental Firms.
If you need assistance accessing SWCA's website, completing the online application, or require accommodations at any point during the hiring process due to a disability, please contact us at or call . We're committed to providing an inclusive and supportive experience for all candidates. This contact information is specifically for accommodation requests; other inquiries will not receive a response.
SWCA is committed to salary equity and salary transparency for all its employees. In alignment with this commitment, SWCA posts good faith pay ranges on all its advertised job postings to promote pay equity and transparency.
An employee in this Pasadena based position can expect a pay rate of
$30/hr. - $40/hr
.
Actual pay within this range may depend on experience, qualifications, geographic location, client requirements where applicable, and other factors permitted by law.
Regular-status employees are also eligible for performance bonuses.
EOE - women, minorities, individuals with disabilities and veterans are encouraged to apply.
At SWCA Environmental Consultants, we celebrate diversity and are committed to creating an inclusive work environment. We strongly encourage candidates from all backgrounds, including those with diverse experiences and veterans, to apply. We believe that a diverse and inclusive workforce enhances creativity, innovation, and overall organizational success
SWCA continues to invest deeply in career development programs, delivering our award-winning Career Landscape support resources to accelerate the growth of our staff. We recognize the valuable skills and experiences our internal team members bring to SWCA's continued success. Qualified internal candidates are encouraged to apply and will be seriously considered for this position. We believe in promoting from within, where possible, providing our existing employees with compelling opportunities to advance their careers.
$30-40 hourly 1d ago
Information Technology Professional (IT Support) (Los Angeles)
Us Navy 4.0
Remote support technician job in Los Angeles, CA
At any given moment, hundreds of complex networked computer systems are operating in tandem to keep ships and submarines operating at their best. When a network goes down, vital information may be lost, from global satellite data to special intelligence communications. That's why it's critical that trained Information Systems Technicians are on board to make sure networks and related systems are designed and operated properly, and errors are fixed without any interruption to the mission.
Want to start your journey with the Navy?
Apply Now
Enlisted None
What to Expect
Information Systems Technician
More Information
Responsibilities
Information Systems Technicians manage communication operations and networks aboard Navy vessels, and play a vital role in everything from electronic mail systems to special intelligence and information warfare systems. There are two types of Information Systems Technicians depending on whether you choose to serve on ships or submarines. Responsibilities may include:
INFORMATION SYSTEMS TECHNICIAN (IT)
Establishing, monitoring and maintaining radio frequency communication systems
Operating and maintaining global satellite telecommunications systems
Transmitting, receiving and storing all incoming and outgoing messages
Managing and coordinating information systems security across platforms and fleets
Designing, installing and operating wide-area-networks, computer systems and associated devices
Performing network system administration, maintenance and training and manage network security
Installing applications, troubleshooting user problems and providing training and assistance with use of computer hardware and software
Writing programs to collect and distribute data for a variety of applications
Ensuring the proper security and handling of communications materials, systems and equipment
Performing diagnostics and data recovery operations and maintaining logs
INFORMATION SYSTEMS TECHNICIAN SUBMARINES (ITS)
Establishing, monitoring and maintaining radio frequency communication systems
Operating and maintaining global satellite telecommunications systems
Transmitting, receiving and storing all incoming and outgoing messages
Managing and coordinating information systems security across platforms and fleets
Designing, installing and operating wide-area-networks, computer systems and associated devices
Performing network system administration, maintenance and training and manage network security
Installing applications, troubleshooting user problems and providing training and assistance with use of computer hardware and software
Writing programs to collect and distribute data for a variety of applications
Performing diagnostics and data recovery operations, and maintain logs
Operating and maintaining electronic equipment used for detection and tracking, communication security and cryptography and Electronic Warfare Systems
Operating and maintaining testing and auxiliary equipment
Ensuring the proper security and handling of communications materials, systems and equipment
Work Environment
As an IT, you are primarily stationed aboard ships at sea, while you'll serve aboard submarines as an ITS. You will also receive shore assignments. Your typical work environment will be a clean, climate-controlled indoor space used to house electronic equipment or computers.
Training & Advancement
Upon completion of initial training at Recruit Training Command Great Lakes (known as Boot Camp), both ITS and ITs report for specialized training, including:
Class A Technical School (24 weeks) in Pensacola, FL (for ITs) or Groton, CT (for ITSs) for training on Microsoft, Cisco and Oracle computer software and hardware fundamentals, automatic data processing, security, and system theory and operation.
After A School, Information Systems Technician Submarines (ITS) will also attend submarine training:
Basic Enlisted Submarine School (8 weeks) in Groton, CT, for training in basic submarine systems. Note that this training is only for Information Systems Technician Submarines (ITS).
After completing training, ITs and ITSs will receive their first assignments. ITs may be assigned to a ship, communication station or shore station, while ITSs may be assigned to a submarine, communication station or shore station. Promotion opportunities are regularly available but competitive and based on performance.
Advanced Training
Advanced training as an Information Systems Technician may be available during later stages of your career. For those with further leadership aspirations and a college degree, Officer roles may be available, providing opportunities to lead and train others.
Post-Service Opportunities
Specialized training received and work experience gained in the course of service can lead to valuable credentialing and occupational opportunities in related fields in the civilian world, such as IT and network support, computer programming, web development, and information security.
Education Opportunities
Beyond offering access to professional credentials and certifications, Navy technical and operational training as an Information Systems Technician can translate to credit hours toward a bachelor's or associate degree through the American Council on Education.
You may also continue your education through undergraduate degree opportunities like the Navy College Program and Tuition Assistance and the Post-9/11 GI Bill.
Qualifications & Requirements
A high-school diploma or equivalent is required to become an Enlisted Sailor and an Information Systems Technician.
Due to the sensitive nature of this role, you must be a U.S. citizen eligible for a Top Secret security clearance, which requires a background investigation. Immediate family members must also be U.S. citizens.
IT and ITS applicants should have good arithmetic, writing and speaking skills, and should be able to use and understand computers. You should also be able to perform detailed work, keep accurate records and work well with others as part of a team. Important physical attributes include good manual dexterity and physical strength.
ITS applicants must be willing to serve aboard submarines.
General qualifications may vary depending upon whether you're currently serving , whether you've served before or whether you've never served before .
Part-Time Opportunities
Serving part-time as a Navy Reserve Sailor, your duties will be carried out during your scheduled drilling and training periods. During monthly drilling, Information Systems Technicians in the Navy Reserve typically work at a location close to their homes.
For annual training, you may serve anywhere in the world, including locations in the U.S., at bases overseas, or in areas where humanitarian needs are great.
Take a moment to learn more about the general roles and responsibilities of Navy Reserve Sailors.
Most of what you do in the Navy Reserve is considered training. The basic Navy Reserve commitment involves training a minimum of one weekend a month (referred to as drilling) and two weeks a year (referred to as Annual Training) - or the equivalent of that.
Information Systems Technicians in the Navy Reserve serve in an Enlisted role. Before receiving the ongoing professional training that comes with the job, initial training requirements must be met.
For current or former military Enlisted servicemembers, prior experience satisfies the initial Recruit Training requirement, so you will not need to go through Boot Camp again.
For those without prior military experience, you will need to meet the initial Recruit Training requirement by attending Boot Camp in Great Lakes, IL. This training course will prepare you for service in the Navy Reserve and count as your first Annual Training.
Compare Navy Careers
See how a career as an Information Systems Technician compares to other Navy jobs.
Compare roles, pay and requirements for each job now.
$72k-99k yearly est. 1d ago
Credit Resolution Support Specialist
Water and Power Community Credit Union 3.7
Remote support technician job in Los Angeles, CA
Role:
Perform and conduct complex, time-intensive credits on non-performing assets through journal entries and department monetary adjustments and may be required to balance outages.
Responsible for the accuracy of charge off losses and adjusted journal entries ensuring accounting principles are followed for proper financial record keeping. This position works independently to provides technical support and research support to branches, Credit Resolution, and other back office departments. The Credit Resolution Support Representative role will function as a subject matter expert in a variety of complex functions, including Credit Disputes, Validation of Debt, Payment history analysis, Paid Ahead reports for Real Estate loans. The role also serves as a back-up support for Credit Resolutions Collateral Representative.
Duties and Responsibilities:
Monitor and maintain sub-ledgers, reconcile, and research accounts to clear variances.
Participate in department projects.
Maintain a basic understanding of state and federal laws and regulations related to credit union compliance including bank secrecy act (BSA} and anti-money laundering laws appropriate to the position.
Assist in audits and reconciliations on account types including the following:
Vehicle/RV loans
Personal Loan
Line of Credit
Credit Card
Collection payments
Collection extensions
Expulsion Process
Account closure
Negative Shares, Visa, and Loan Charge-offs.
Review delinquent accounts 150 to 180 days past due and write-off small account balances on personal loans, Visa, and Negative shares.
Assigns charge off accounts to Collection Agencies
Processes payments received on charged off loans
Post and balance all Chapter 13, collection agency, and attorney suit payments
Processes Charge off loans as approved by the Board of Directors.
Make corrections or processes changes to loan payments
Independently work with WPCCU departments to resolve member disputes
Foster a positive and engaging work environment by sharing best practices and industry standards.
Maintain positive communication through words and actions by modeling WPCCU mission, vision and core values.
Responsible for handling escalations related to complex credit bureau inquiries and disputes from members, dealers, financial Institutions, vendor/partners and the credit reporting agencies.
Maintain a thorough understanding of state and federal laws and regulations related to credit bureau reporting, compliance, including but not limited to; Consumer Credit Reporting Agencies Act, Unfair or Deceptive Acts or Practices, Fair and Accurate Credit Transactions Act (FACT Act), Fair Credit Reporting Act (FCRA}, Bank Secrecy and Anti-Money laundering laws as appropriate to the position.
Work, create and analyze reports necessary to ensure work is completed according to required timelines, procedures and regulations. Perform necessary research and actions based on report findings, and trend analysis notifying management of status, any issues and proposed resolutions.
Review, analyze, credit reporting process to ensure accuracy.
Evaluate and ensure thee-OSCAR disputes are accurate, complete and compliant,
Review incoming correspondence, information researched, and response paperwork for truthfulness, accuracy, and consistency.
Apply fraud detection and prevention techniques.
Create lien releases, payoff's reports
Ensure payments are posted within regulatory and industry best practices.
Provide additional support throughout the department and perform other tasks and duties as needed.
Qualifications
EDUCATION: High School curriculum is required, AA degree in accounting or equivalent combination of education, training preferred.
EXPERIENCE: Three years or more performing Journal entry, reconciliation, and research work in a sin1i1ar position within a financial institution.
KNOWLEDGE/SKILLS: Strong oral and written communication skills. Has demonstrated a strong knowledge of financial services products, services, understanding of BSA, OFAC and FDCPA, FCRA, FACTA, regulation. Strong knowledge of General Accounting Principles rules, ten-key, Strong comprehension of the Journal Voucher (JV) protocol, General Ledger (GL) system. Demonstrate analytical skills and problem solving with the ability to balance and reconcile GL accounts.
Disclaimer
The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.
Water and Power Community Credit Union is an equal opportunity employer
We are committed to equal employment opportunity regardless of race, color, religion, sex, national origin, sexual orientation, age, citizenship, marital or family status, mental or physical disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you have a disability or special need that requires accommodation, please let us know.
$38k-45k yearly est. 2d ago
Network Support Specialist
Firstsource 4.0
Remote support technician job in Thousand Oaks, CA
Firstsource is a specialized global business process management partner. We provide transformational solutions and services spanning the customer lifecycle across Healthcare, Banking and Financial Services, Communications, Media and Technology, and other diverse industries. American Recovery Service, Inc. - ARSI (a Firstsource company) in Thousand Oaks, California is a nationally recognized asset-recovery company.
With an established presence in the US, the UK, India, Mexico, Australia, and the Philippines, we act as a trusted growth partner for leading global brands, including several Fortune 500 and FTSE 100 companies.
Responsibilities:
Train assigned attorneys on clients and company's practices, goals, expectations and on Portals
Ensure attorneys have all documentation and costs needed to proceed with suit
Work assigned files on a day-to-day basis to ensure the information is updated and uploaded including case information, clearing exceptions as necessary
Review demand letters, lawsuits, all applicable motions, and actual court-stamped judgments
Ensure attorneys are properly, timely, and proactively updating files with notes such as collector notes and legal procedures
Review and notate files accordingly
Review attorneys paying files
Responsible for auditing and ensuring files are within compliance
Follow-up with attorneys for monthly collection projections
Ensure attorneys are remitting collections to company timely and properly
Respond to attorneys inquiries
Assist the department with duties and projects
Maintain adherence to all company policies and procedures
Adhere to assign work schedule
Attend meetings and training as requested
Compensation & Benefits:
Pay Range: $23-$24/hour
401k
Vacation & Sick Time
Medical, Dental, Vision and more
$23-24 hourly 2d ago
Regional Device Support Specialist - Los Angeles
Novocure Inc. 4.6
Remote support technician job in Los Angeles, CA
The Regional Device Support Specialist (DSS) plays an essential role in supporting commercial oncology patients using Tumor Treating Fields (TTFields). The DSS focuses on educating patients and their caregivers on TTFields according to product labeling and integrating TTFields into daily routines in order to reach usage goals. The DSS will work to ensure optimum patient outcomes via appropriate therapy settings and continuation of care. As part of a cross-functional team, the DSS collaborates regularly with other departments to address the changing needs of patients and caregivers. The DSS may also be required to assist with clinical trial oncology patients, determined by business needs.
Candidates for this role should live around the Los Angeles / LAX Airport Area
The DSS is a full-time, exempt, field-based position reporting to the Regional Manager, Device Support Specialist.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Support and honor our "Patient Forward" mission by ensuring patients are at the center of every interaction; providing compassionate, high-quality care and service
Travel to patient homes, and occasionally to physician offices or healthcare centers, to conduct regular visits which include:
Educate patients on TTFields therapy and initiating treatment
Provide ongoing enhanced training sessions for patients and caregivers
Perform technical analysis and equipment maintenance with troubleshooting and equipment replacement as needed
Collect and analyze patient data during monthly follow-up visits and provide individualized coaching with appropriate resources as needed
To ensure accessibility and flexibility for patients, some duties may be conducted through virtual visits
Demonstrate empathy and understanding when interacting with patients and their caregivers
Follow established timelines and guidelines for patient interactions; ensuring consistency and quality of care
Provide timely support to patients, including phone, virtual, and in-person assistance, sometimes on short notice or outside normal business hours (including weekends and holidays)
Manage responsibilities and workload independently within your designated regional territory
Maintain open communication with Territory Managers and other cross-functional partners to ensure effective patient care and healthcare provider support
Participate in regular assessments and demonstrate ongoing learning and adoption of new SOP changes
Manage administrative tasks in a timely and efficient manner, including but not limited to:
Documentation in customer relationship management (CRM) system
Expense reporting
Equipment inventory management
Ongoing trainings, assessments, and other regulatory tasks
Regular travel by vehicle and air to support patient care and service needs
Adhere to guidelines for the administration, maintenance, and cleanliness of fleet vehicle
Adapt to frequently changing business needs and schedules to ensure seamless patient support
QUALIFICATIONS/KNOWLEDGE:
Minimum Requirement:
Associate's degree with 2 to 3 years' relevant professional experience
OR
Bachelor's degree with 1 to 2 years' relevant professional experience
Experience working with oncology patients, or in a clinical or patient-facing role (e.g. medical assistant, nurse, occupational therapist, etc.) is highly preferred
Experience working in a for-profit environment preferred
Strong emotional intelligence and situational awareness
Proficiency in basic computer operations including but not limited to Microsoft Office, Outlook, file management, following test and troubleshooting procedures (experience with Concur and SAP a benefit)
Must possess a valid driver's license
Ability to dedicate approximately 60% of time to travel each week, including overnight stays, for territory management
Commercial air travel required, with potential travel outside of the assigned territory
Primary residence must be within assigned territory
Primary residence must have space to securely store patient support materials in a safe, temperature-controlled environment
Assigned territory subject to change based upon business need
Attendance at company meetings, both within and outside of the assigned territory, is required
OTHER:
Ability to lift up to 50 pounds
Ability to drive long distances
Novocure is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sexual orientation, gender identity, age, national origin, disability, protected veteran status or other characteristics protected by federal, state, or local law. We actively seek qualified candidates who are protected veteran and individuals with disabilities as defined under VEVRAA and Section 503 of the Rehabilitation Act.
Novocure is committed to providing an interview process that is inclusive of our applicant's needs. If you are an individual with a disability and would like to request an accommodation, please email
ABOUT NOVOCURE:
Our vision
Patient-forward: aspiring to make a difference in cancer.
Our patient-forward mission
Together with our patients, we strive to extend survival in some of the most aggressive forms of cancer by developing and commercializing our innovative therapy.
Our patient-forward values
- innovation
- focus
- drive
- courage
- trust
- empathy
#LI-RJ1
$36k-48k yearly est. 1d ago
Global Technology Support Analyst
Latham & Watkins LLP 4.9
Remote support technician job in Los Angeles, CA
About Latham & Watkins
Latham & Watkins is a global law firm consistently ranked among the top firms in the world. The success of our firm is largely determined by our commitment to hire and develop the very best and brightest, creating a team that provides our clients with the highest quality of work and service. We are driven by our core values: respect, innovation, and collaboration.
About the Role
The Global Technology Support Analyst I is an integral part of Latham's Technology & Information Services team and will be responsible for working in the Global Technology Support Center (GTSC), which operates 24 hours a day, 7 days a week, providing technical support to lawyers, paralegals, and staff via voice, email, and chat media channels, while handling escalations from Technology teams located in each of our global offices. This role will be located in our Global Services office in Downtown Los Angeles. Please note that this role may be eligible for a flexible working schedule that allows for a hybrid and in-office presence. The working hours for this position will be Wednesday - Saturday, 5:00 am - 3:00 pm.
Responsibilities & Qualifications
Other key responsibilities include:
Providing first and second line support to Latham employees using various firm applications and systems, including Windows 10, Office 365, iManage, Litera Change Pro, Intapp Time (DTE), and Adobe Acrobat
Logging and tracking all support requests in our Service Management Toolset (ServiceNow)
Providing Incident Response Management for major incidents experienced across the firm
Providing remote access support, including wireless connectivity, VPN, and VDI Services
Supporting mobile collaboration using BlackBerry Work apps
Protecting and maintaining any highly sensitive, confidential, privileged, financial, and/or proprietary information that Latham & Watkins retains
We'd love to hear from you if you:
Demonstrate proficiency in MS Word, including the ability to use styles, automatic paragraph numbering, section breaks, table of contents, footnotes, headers and footers, tables, columns, mail merge, and cross-referencing
Display proficiency in MS Excel, including the ability to create and edit spreadsheets, create and edit formulas, and data manipulation (sorting, filtering, subtotals, cell concatenation, formatting spreadsheets, and formatting for printer)
Exhibit proficiency in MS PowerPoint, including the ability to create master slides, format slides, apply animation and special effects, various ways to print slides, and how to insert objects, pictures, and files
And have:
A high school diploma or an equivalent, preferably a Bachelor's degree or an equivalent in Computer Science or Information Systems
Microsoft certifications (Microsoft Office Master), preferably
ITIL v4 FoundationA certification, preferably
A minimum of two (2) years of experience working within a technical support function
Experience working within the ITIL v3 or v4 Framework in a previous role, preferably
Benefits & Additional Information
Successful candidates will not only be provided with an outstanding career opportunity and welcoming environment, but will also be provided with a generous total compensation package with bonuses awarded in recognition of both individual and firm performance. Eligible employees can participate in Latham's comprehensive benefit program which includes:
Healthcare, life and disability insurance
A generous 401k plan
At least 11 paid holidays per year, and a PTO program that accrues 23 days during the first year of employment and grows with tenure
Well-being programs (e.g. mental health services, mindfulness and resiliency, medical resources, well-being events, and more)
Professional development programs
Employee discounts
Affinity groups, networks, and coalitions for lawyers and staff
Latham & Watkins is an equal opportunity employer. The Firm prohibits discrimination against any employee or applicant for employment on the basis of race (including, but not limited to, hair texture and protective hairstyles), color, religion, sex, age, national origin, sexual orientation, gender identity, veteran status (including veterans of the Vietnam era), gender expression, marital status, or any other characteristic or condition protected by applicable statute.
Latham & Watkins LLP will consider qualified applicants with criminal histories in a manner consistent with the City of Los Angeles Fair Chance Initiative for Hiring Ordinance (FCIHO) . Please click the link below to review the Ordinance.
Please click here to review your rights under U.S. employment laws. #EntryLevel #WayUp #LI-EH1
Pay Range USD $80,000.00 - USD $100,000.00 /Yr.
$80k-100k yearly Auto-Apply 29d ago
IT Support Specialist
Chaos 3.3
Remote support technician job in Hawthorne, CA
CHAOS Industries is redefining modern defense with omniscient systems purpose-built for today's realities. Designed and built by top U.S. military veterans and Silicon Valley innovators, CHAOS Industries' products are powered by Coherent Distributed Networks (CDN™), empowering warfighters, commercial air operators, and border protection teams to act faster, adapt rapidly, and stay ahead of evolving threats. In a world where technological threats move at unprecedented speed, CHAOS Industries delivers advanced sensing and detection solutions that give the ultimate advantage: time.
CHAOS Industries was founded in 2022 and has raised $1B in total funding from leading investors including 8VC, Accel, and NEA. The company is headquartered in Los Angeles, with offices in Washington, D.C., San Francisco, and London. For more information, please visit *****************
Role Overview:
As an IT Support Specialist at our vibrant Los Angeles headquarters, you will serve as the primary point of contact for all local IT needs. In this hands-on role, you'll ensure a seamless and high-quality IT support experience for our executive team and staff by resolving technical issues, managing hardware and software provisioning, and maintaining the overall IT environment. You'll work closely with the IT team and contribute to company-wide IT initiatives, infrastructure upgrades, and process improvements in a dynamic, fast-paced workplace.
Responsibilities:
Respond to and resolve technical support requests via ticketing system, email, phone, or in person.
Diagnose and troubleshoot hardware, software, and network issues across Windows, mac OS, and Linux platforms.
Provision and configure new hire accounts, email, and access permissions across systems such as Active Directory/Microsoft 365 and set up laptops, desktops, mobile devices, and all necessary software to ensure a seamless onboarding experience for new hires
Support and participate in a variety of IT projects, including system upgrades, infrastructure improvements, software deployments, and process automation initiatives.
Configure and support office equipment including printers, video conferencing systems, and media systems
Maintain accurate inventory of IT assets and manage hardware lifecycle
Document solutions and maintain knowledge base articles for recurring issues
Work full-time onsite out of our office in Los Angeles (Hawthorne), California
Minimum Requirements:
Bachelor's degree in an information technology field or related degree
3+ years of experience in IT support or related field
Systematic problem-solving approach with the ability to adjust quickly to changing priorities
Strong interpersonal skills and ability to work with cross-functional teams, customers, and external vendors
Experience with MDM tools (Such as: Intune and JAMF)
Experience implementing and managing Azure Active Directory
U.S. Person (US Citizen or permanent resident) status is required as this position will require the ability to access US-only data systems
Preferred Requirements:
Experience supporting FEDRAMP-compliant cloud work (e.g. Microsoft GCC High, Amazon Gov Cloud, etc)
Experience supporting FEDRAMP-compliant services (e.g. ZoomGov, GovSlack, Zscaler, etc.)
Ability to obtain DoD Secret or Top Secret clearance (Preferred)
Why CHAOS?
Health Benefits: Medical, dental, and vision benefits 100% paid for by the company
Additional benefits: 401k (+ 50% company match up to 6% of pay), FSA, HSA, life insurance, and more
Our Perks: Free daily lunch, ‘No meeting Fridays', unlimited PTO, casual dress code
Compensation Components: Competitive base salaries, generous pre-IPO stock option grants, relocation assistance, and (coming soon!) annual bonuses
Team Growth: 200 employees and counting across 5 global offices
Salary Range: $100,000 - $125,000
The stated compensation range reflects only the targeted base compensation range and excludes additional earnings such as bonus, equity, and benefits. If your compensation requirements fall outside of the range, we still encourage you to apply. The salary range for this role is an estimate based on a range of compensation factors, inclusive of base salary only. Actual salary offer may vary based on (but not limited to) work experience, education and/or training, critical skills, and/or business considerations.
#LI-onsite
$100k-125k yearly Auto-Apply 34d ago
Technical Support Specialist II
DHD Consulting 4.3
Remote support technician job in Los Angeles, CA
The Technical Support Specialist II provides technical guidance to the sales team and customers, assisting with engineering, technical, or scientific inquiries related to products and services.
Key Responsibilities:
Offer technical support via email, phone, and on-site visits as needed.
Assist customers and sales teams with product specifications, usage, and troubleshooting.
Review blueprints and technical documents to support product trials and machining recommendations.
Develop cost estimates and evaluate potential production improvements through product usage.
Propose equipment, process, or material modifications to enhance efficiency and reduce costs.
Conduct technical training for clients and internal teams.
Monitor industry trends and competitor activities.
Prepare technical reports and maintain accurate documentation.
Qualifications:
Bachelor's degree in Industrial Engineering or equivalent experience (4+ years in technical support).
Bilingual in Korean and English.
Strong analytical, problem-solving, and customer service skills.
Proficiency in CRM, database, and CAD/CAM software (Siemens NX preferred).
Work Environment & Physical Demands:
Ability to travel for on-site support as needed.
Occasional exposure to industrial environments with moderate noise levels.
Requires standing, walking, and using hands for technical tasks.
Reasonable accommodations can be provided for individuals with disabilities.
$52k-98k yearly est. 60d+ ago
Technology Support Specialist
Superior Court of California County of Los Angeles 4.1
Remote support technician job in Los Angeles, CA
The Superior Court of Los Angeles County is the largest unified trial court in the United States. The Court's 582 judicial officers and its dedicated workforce of over 4,600 full-time employees serving across 36 facilities work purposefully and seamlessly to achieve the mission to provide equal access to justice to all of Los Angeles County. At the heart of the Los Angeles Superior Court is commitment and collaboration between team members who contribute professional skill sets and meaningful work experiences toward the goal of serving the community at large.
Accessible career paths, a healthy work-life balance, job stability, and comprehensive total rewards including generous pay and benefits, a robust public sector pension, and Court matched 401K/457 individual savings plans, are just some of the values that the Court offers to every member of its thriving workforce. Plan your future with the Los Angeles Superior Court - connect with us today.
ABOUT THE POSITION
As a Technology Support Specialist, you'll be the first line of support connecting Court Technology Services (CTS) with staff and the public, ensuring smooth and reliable access to essential tools. You'll troubleshoot everyday technical issues, configure and deploy hardware and software, and provide hands-on training that empowers users to work confidently with technology. This role is all about problem-solving-diagnosing issues, documenting solutions, and escalating complex matters to senior specialists when needed. You'll also contribute to technology projects, collaborate with vendors, and help maintain knowledgebase resources that make support faster and smarter across the Court. With opportunities to research, test, and evaluate new tools, you'll play a key role in keeping systems efficient and secure. If you're eager to grow your IT career in a dynamic environment where your work directly impacts daily operations, this entry-level position is the perfect gateway into the Court's technology support series. For a detailed , click here. Please note the requirements in the job description may vary from the requirements in this bulletin.
Key responsibilities:
* Incident Management & Service Requests: Diagnose and resolve routine hardware, software, and connectivity issues, while logging, tracking, and escalating service tickets to ensure timely resolution and consistent support.
* Technology Configuration & Deployment: Install, configure, and maintain workstation computers, peripherals, and business productivity applications, and assist with testing and deploying new tools to support Court operations.
* Documentation & Knowledgebase Development: Record troubleshooting steps and resolutions in ticketing systems and create knowledgebase articles to provide accurate records and self-service resources for staff.
* Customer Communication & Collaboration: Explain technology policies and procedures clearly to staff and public users, and collaborate with CTS team members and vendors to deliver reliable, high-quality service.
* Research & Evaluation: Conduct basic research and analysis of hardware, software, and related equipment to recommend improvements and support operational efficiency.
THIS IS A TELEWORK ELIGIBLE OPPORTUNITY
This position may be eligible for full or partial telework following an initial training period and contingent upon the needs of the Court.
SELECTION REQUIREMENTS
To qualify, you must meet one of the following options at the time of application:
* OPTION I: High School diploma or G.E.D. equivalency -AND- 1+ years' experience in information technology support, including hardware and software.
* OPTION II: Associate's degree or higher* in information technology, computer science, management information systems, or related field.
* To qualify for Options that require educational credentials, you must attach the required documentation to your application. For more information, please visit the Applicant Support page.
Note: Credit for experience is given based on a 40-hour workweek. Part-time experience is credited on a part-time ratio (e.g., working 20 hours per week for two months equals one month of experience). Overtime does not count toward additional credit.
DESIRABLE QUALIFICATIONS
The ideal applicant will meet the following preferred criteria:
* Possession of CompTIA A+, Network+, or Microsoft Certified Professional credentials demonstrating validated technical expertise.
* Proven ability to resolve complex hardware/software issues beyond routine support, including root-cause analysis.
* Hands-on experience supporting enterprise applications (e.g., case management systems, ERP, or large public agency platforms).
* Documented history of delivering high-quality technical support with strong communication and diplomacy skills.
* Experience creating self-service documentation, FAQs, or training materials that improve organizational efficiency.
* Familiarity with IT asset tracking systems and software licensing compliance practices.
* Experience collaborating on small-scale technology projects, including deployments, upgrades, or vendor integrations.
* Understanding of cybersecurity best practices and ability to apply security standards in daily support tasks.
* Ability to troubleshoot across multiple operating systems (Windows, mac OS, iOS, Android) and diverse hardware environments.
* Proficiency in a second language to assist diverse staff and public users more effectively.
APPLICANT SUPPORT & INFORMATION
Applications must be submitted online. Before submitting your application, carefully review ALL the information detailed on our APPLICANT SUPPORT page linked HERE.
Applicants with disabilities who require reasonable accommodation to participate in the recruitment process may submit a request for accommodation to the email provided below. For additional employment information, please click HERE.
WHAT TO EXPECT AFTER APPLYING
This recruitment process may take up to 4-6 weeks to complete. We will notify you of the outcome after each step of the recruitment process, detailed below:
EVALUATION: Qualifying evaluation of education, training and experience based upon submitted application and supplemental questionnaire.
ASSESSMENT: Applicants who best meet job-related qualifications will be invited to participate in an online assessment measuring ability to make quick decisions, maintaining good working relationships, analyze information, critically evaluate information, learn quickly, generate new ideas, use time efficiently, work to high quality standards, adapt to change, and strive to achieve.
ELIGIBILITY: Applicants who best meet job-related qualifications will be placed on an eligible list which will remain active for approximately six (6) months and may be invited to participate in a selection interview. Other vacancies may be filled using this list.
Questions regarding this posting may be e-mailed to *******************.
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Los Angeles Superior Court is an equal opportunity employer.
$41k-73k yearly est. Easy Apply 12d ago
IT Help Desk/Service & Support Analyst
JBA International 4.1
Remote support technician job in Los Angeles, CA
Nationally recognized law firm with a nurturing and collaborative work environment has an immediate opening for an IT Help Desk/Service & Support Analyst to serve as a member of a dynamic Customer Experience “Help Desk” team that processes and resolves incoming user support issues and questions in a timely manner. The Help Desk team supports technical software, hardware, mobile devices, telephone and audio-video conferencing for firm employees or guests, clearly communicating and documenting all support-related activities.
A secondary aspect of this role is providing “just in time” training-related videos or instructional steps with pictures via email or quick reference materials.
The Customer Experience team as provides 24/7 support services through rotating on-call shifts for after hours and week end support (covered by 4 to 5 team members).
Respond to Help Desk requests via telephone, email, remote access, and in-person (when necessary).
Track all end-user support activities through an incident tracking system. “ServiceNow” experience is a plus.
Diagnose and resolve end-user issues in the office, at home, and remote locations., including hardware, software, e-mail, internet, or local-area network problems.
Deliver, tag, and configure end-user PC desktop hardware, software, and peripherals as needed and assigned.
Participate in a rotating on-call schedule that involves after hours and weekend support and availability via remote access and telephone coverage.
Develop and maintain an advanced level of proficiency with firm technologies.
Work independently to research and resolve complex technical issues.
Vital member of the Customer Experience Team, providing exceptional service and support to all end-users ( aka, internal and external customers).
Occasionally visit other offices to provide onsite assistance and inventory tasks.
Coordinate set up of New Hire accounts, as well as equipment for orientation.
Configure applications to meet firm requirements and Best Practices
Gather additional details, clarify, test, reproduce and document customer issues and create/update support tickets in ServiceNow.
Ability to work within deadlines and effectively handle stress.
Ability to establish effective working relationships and interact successfully with others, especially as part of the IT Department and Customer Experience team.
REQUIRED KNOWLEDGE, SKILLS AND ABILITIES:
1. Advanced knowledge/experience with Windows operating systems, Microsoft Office, desktop/laptop hardware and mobile devices (Apple/Mac experience is a plus).
2. Ability to work with videoconferencing equipment, document management system (iManage), printers, mobile device management, Citrix/VDI, and other software applications in a legal environment.
3. Excellent verbal and written communication skills.
4. Strong network experience is a plus.
5. Solid problem-solving and root-cause analysis skills.
6. Strong interpersonal skills, ability to interact with people at all levels and highly customer-focused equally across all departments, teams, and practices groups.
7. Attention to detail and quality of work.
8. Understanding of functional capabilities and limitations with firm technology.
9. Ability to quickly adapt to technology changes in a professional services organization.
10. Self-motivated with the ability to execute tasks and make decisions in a high-pressure environment.
QUALIFICATIONS:
Bachelor's degree in computer science (or equivalent work experience) is preferred, as well as two years of experience working in a law firm environment.
WORK ENVIRONMENT:
This position supports Working From Anywhere (WFA), and/or a hybrid format rotating between home and office.
This position is in a professional office environment that routinely uses standard office equipment (computers, phones, copy machines, filing cabinets, etc.), with minimal exposure to excessive noise, dust, temperature and the like.
Prospective employees have provided feedback to the client that one of the most impressive traits of the Firm is the congenial working atmosphere fostered by partners and associates alike.
Competitive salary and benefits
$46k-86k yearly est. 60d+ ago
Field Desktop Technician
Technology Service Professionals, Inc. 4.3
Remote support technician job in Los Angeles, CA
Los Angeles , California - 2026-01-14 The Field Desktop Techniciansupports the installation, configuration, and ongoing maintenance of healthcare software and hardware solutions. This role ensures that end users receive timely technical assistance while maintaining system reliability, security, and optimal performance.
This is a home-based and field role that requires regular travel using a personal vehicle to various business sites for service delivery. Approved business travel expenses are reimbursed. Candidates must be located in the greater Los Angeles area.
This position requires employees to be up to date on the following vaccinations and tests prior to starting work:
* Tetanus, Diphtheria and Pertussis (whooping cough)
* Influenza (Flu)
* Measles, Mumps, and Rubella (MMR)
* Varicella (chicken pox)
* TB Test
* Covid-19
Proof of vaccination may be required as a condition of employment.
THESE ARE THE JOB DUTIES AND RESPONSIBILITIES OF A FIELD DESKTOP TECHNICIAN:
Technical Support and Troubleshooting
* Provide Tier 1 to Tier 2 support for healthcare software applications
* Troubleshoot issues related to hardware devices
* Diagnose and resolve software, hardware, and network connectivity issues
* Escalate unresolved issues to senior IT staff or vendors
Installation and Configuration
* Deploy, configure, and update healthcare software on Windows-based client systems
* Assist with the setup and imaging of desktop PCs, laptops, and Windows tablets
* Install and configure barcode scanners, printers, RFID devices, and other peripherals
* Support Windows OS, Microsoft 365, and standard healthcare IT applications
Maintenance and Monitoring
* Monitor device performance, battery health, and equipment uptime
* Apply security patches, updates, and antivirus tools as required
* Maintain inventory and documentation for devices and software licenses
User Training and Customer Service
* Deliver high quality customer service in fast paced clinical or healthcare environments
* Document solutions and contribute to knowledge base articles
YOU SHOULD BE ABLE TO HANDLE EVERYTHING ABOVE BECAUSE YOU HAVE EXPERIENCE LIKE:
Education and Experience
* Associate degree in IT, Computer Science, or related field, or equivalent experience
* One to three years of experience in desktop support or healthcare IT preferred
* Experience with Capsa Healthcare products is a strong plus
Technical Skills
* Knowledge of Windows OS, Active Directory, and Microsoft 365 administration
* Familiarity with healthcare hardware such as mobile workstations, batteries, and barcode scanners
* Basic understanding of networking including TCP IP, DHCP, VLANs, and Wi-Fi
* Ability to read logs, perform root cause analysis, and complete system configurations
Soft Skills
* Strong communication and customer service skills
* Ability to work independently in clinical environments
* Strong attention to detail and the ability to prioritize tasks
ADDITIONAL INFORMATION ABOUT THIS ROLE:
* Physical Requirements:
* Ability to lift or move equipment up to 40 pounds
* Regular walking within clinical units, including patient care areas
* Work Environment:
* Healthcare facilities, long term care centers, clinics, and hospital settings
* Must have reliable transportation, a valid driver's license, and auto insurance
* Business mileage is reimbursed
* Pay grade:
* View our benefits and pay grade information here: https://marketing.mytsp.net/tsp-benefits
* Candidates must be authorized to work in the United States
WE ARE TSP
TSP is award-winning, customer-endorsed, and minority-owned. We provide custom, flexible, and flawlessly executed IT services and talent solutions throughout the United States and Canada.
We create great customer experiences by saving you time and money. We're driven by integrity - we do what we say we will do - exceeding expectations. Our value-based pricing is tailored to your business objectives, with your success as our top priority. We don't manufacture devices or sell software - our product is our people.
TSP is an equal opportunity employer and welcomes applications from all qualified persons without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.
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$37k-52k yearly est. 6d ago
Instructional Support Technician
California State University System 4.2
Remote support technician job in Los Angeles, CA
Appointment Type * Probationary 1 Bargaining Unit * Unit 9 - CSUEU - Technical Support Services 1 Job Search Category/Discipline * Administrative 1 Time Basis * Full Time 1 PTOC Instructional SupportTechnician Apply now Job no: 553171 Work type: Staff
Categories: Unit 9 - CSUEU - Technical Support Services, Administrative, Probationary, Full Time
Job No: 553171; 11/17/2025
INSTRUCTIONAL SUPPORTTECHNICIAN
Instructional SupportTechnician II
Chemistry & Biochemistry
Salary Range: $4,595-$6,694/Monthly (Budgeted Hiring Salary Range $4,595-$4,876/Monthly)
Work Schedule: Full-Time, Monday-Friday, 8:00 a.m. to 5:00 p.m.; non-exempt classification.
Essential Functions: Under the general supervision of the Chair of the Chemistry and Biochemistry Department, the incumbent will provide comprehensive support of chemistry and biochemistry teaching laboratories, including setup, clean up, chemical material preparation, instrument set up and calibration, and stockroom maintenance. The incumbent is responsible for the purchase of chemicals, glassware and lab supplies for the department as well as maintaining all documentation including the department ledger, invoices, and credit card statements. The internal records must be periodically reconciled with the University's ledger. The incumbent must be able to track purchases from several funding sources and categories. The incumbent may be called upon to assist and advise professors with their research or faculty development purchases. The incumbent will coordinate equipment repair with department equipment technicians and with contracted specialists.
Required Qualifications & Experience: Equivalent to three years of experience providing instructional support services for a related unit or discipline, or in producing materials or supplies, or repairing equipment in a discipline related to the area to which assigned. Or equivalent to four years of college with 16 semester units in courses involving extensive use of materials, supplies, or equipment, and in a discipline related to the area to which assigned, may be substituted for two years of the required experience. Incumbent must have the ability to operate relevant scientific equipment and computer interfaces; plan, organize and schedule activities; maintain records; adjust and perform simple maintenance on technical and scientific equipment; read and write at a level suitable for records maintenance and project needs. The incumbent must have a demonstrated interest and/or ability in working in a multicultural/multiethnic environment. A background check (including a criminal records check) must be completed satisfactorily before any candidate can be offered a position with the CSU. Failure to satisfactorily complete the background check may affect the application status of applicants or continued employment of current CSU employees who may apply for the position.
California State University, Los Angeles, as part of the CSU system, is a State of California Employer. As such, the University requires all employees upon date of hire to reside in the State of California. As of January 1, 2022 the CSU Out-of-State Employment Policy prohibits the hiring of employees to perform CSU-related work outside the state of California.
Desired Qualifications: Bachelor's degree from an accredited four-year college or university in a related field.
Closing Date: Review of applications will begin on December 2, 2025, and will continue until the position is filled; however, the position may close when an adequate number of qualified applications are received. A COMPLETED ON-LINE CAL STATE LA EMPLOYMENT APPLICATION IS REQUIRED. RESUMES WILL NOT BE ACCEPTED IN LIEU OF A COMPLETED APPLICATION.
The person holding this position is considered a "mandated reporter" under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 revised July 21, 2017, as a condition of employment.
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Candidates must demonstrate ability and/or interest in working in a multicultural/multiethnic environment. Certain positions require fingerprinting. The University actively encourages qualified minorities, women and persons with a disability to apply. Upon request, reasonable accommodation will be provided to individuals with protected disabilities to (a) complete the employment process and (b) perform essential job functions when this does not cause an undue hardship. We are an Equal Opportunity/Title IX Employer.
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Advertised: Nov 17 2025 Pacific Standard Time
Applications close:
$4.6k-6.7k monthly 60d+ ago
IT Support Specialist
William Warren Properties 3.8
Remote support technician job in Santa Monica, CA
Full-time Description
The William Warren Group, Inc. (WWG) is a privately held, entrepreneurial self storage development, acquisition, property, and asset management company based in Santa Monica, CA. Since our inception in 1994, our focus has been on investments in major metro markets across the United States that offer significant cash flow, revenue growth, and long-term capital appreciation opportunities. The company owns and operates the StorQuest Self Storage portfolio of storage assets.
When you join The William Warren Group family, you are tapping into the power of a different kind of brand. We seek motivated individuals who can contribute to our evolving culture. If you want to be a part of a creative, inspiring, and collaborative environment, you are in the right place.
How you will make a Difference:
As an IT Support Specialist, you will play a crucial role in ensuring the smooth operation of our technology infrastructure. You'll provide technical assistance to employees, troubleshoot issues, and maintain our systems.
Technical Support
Provide Tier 1 and Tier 2 technical support for end-user hardware, operating systems, applications, and remote connectivity issues.
Manage the help desk ticketing system (e.g., ServiceNow, SuperOps), documenting all requests, resolutions, and adherence to Service Level Agreements (SLAs).
Develop and maintain comprehensive IT documentation (KB articles, internal SOPs) to empower users and optimize help desk efficiency.
Troubleshoot and resolve intermediate network issues, including LAN/WAN connectivity, Wi-Fi access points, and VPN client issues for local and remote offices.
User Management
Manage the full user lifecycle (onboarding, transfers, offboarding), including provisioning and deprovisioning access to enterprise applications (e.g., Active Directory/Azure AD, M365/Google Workspace).
Configure, deploy, and maintain end-user devices (laptops, monitors, mobile phones) and install/manage standard software applications.
Manage the logistics of equipment distribution, shipping, and inventory tracking for branch and remote employees.
Provide IT support for physical office setup and staff relocations.
System Maintenance
Maintain a current and accurate IT Asset Inventory (hardware and software licenses).
Oversee and manage relationships with external IT vendors for key services like telephony (VoIP), ISP, and physical security systems.
Other Duties:
Flexibility to assist with projects and tasks outside of the primary scope as needed by the business.
Please note that you may be asked to perform a variety of duties from time to time, which may not fall strictly in your job description. For a variety of business, safety, and technical reasons, it is necessary that all positions at WWG maintain a high level of flexibility in reference to duties you will be expected to perform.
What Makes this Opportunity Awesome:
$69,000-$71,000 per year plus Bonuses
Make a difference and have a positive impact.
Take the lead on team initiatives, learn new skills, build your management capabilities, and take advantage of the many growth opportunities.
Contribute creatively to the organization's success by generating new and useful ideas
About You:
Experience: Minimum 3+ years of professional experience in an IT Support or Help Desk role (Tier 1/2).
Education: BA/BS degree in Computer Science, Information Technology, or a related field is preferred.
Essential Technical Expertise
Expert proficiency in supporting and troubleshooting Microsoft Windows 10/11 and strong familiarity with mac OS environments.
Hands-on experience with managing user accounts, groups, and permissions in Active Directory (AD) and/or Azure Active Directory.
Proven experience with Google Workspace (G Suite) administration and user management.
Foundational understanding of networking concepts, including TCP/IP, DNS, DHCP, VPNs, and wireless connectivity.
Direct experience utilizing and managing a help desk ticketing system (e.g., ServiceNow, SuperOps).
Demonstrated ability to configure, deploy, and repair desktop/laptop hardware, mobile devices, and peripherals.
Critical Soft Skills
Exceptional Customer Service: Proven ability to build strong working relationships while maintaining a professional and patient demeanor, even under pressure.
Communication: Excellent verbal and written communication skills, with the ability to clearly articulate technical concepts to non-technical users.
Problem-Solving & Autonomy: Excellent problem-solving and analytical abilities; ability to work independently, research and resolve complex issues, and quickly adapt to new technologies.
Organization & Adaptability: Exceptional organizational skills with the ability to manage multiple competing priorities, allocate time effectively, and thrive in a fast-paced environment.
At The William Warren Group, we believe in the talent of our people. It is our passion and commitment to excellence that drives our vast portfolio of properties to succeed. We take pride in all that we do and all that we represent. It is what makes us uniquely WWG. Ready to create the extraordinary? Come join us!
Additional Perks for eligible employees:
Medical, Dental and Vision
401(k) with Matching Contributions
Paid Time Off (PTO)
Holiday Perks
Performance-based Bonus
Team-building Events & Activities
Employee Assistance Program
Pet Insurance
The William Warren Group and StorQuest say NO to drugs
Equal Employment Opportunity
WWP is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age or veteran status. WWP is also committed to compliance with all fair employment practices regarding citizenship and immigration status.
To learn more about our awesome company check us out on ********************* and to apply visit *********************/careers