Help Desk Technician
Remote support technician job in North Wales, PA
Intepros is working with our local client to hire a dedicated Help Desk Engineer to serve as an onsite technical resource supporting end users, systems, and core IT infrastructure. This is a full-time opportunity for someone who enjoys being hands-on, solving problems, and owning the support experience for a client environment.
In this role, you'll act as the primary IT presence at the client site, delivering excellent customer service and handling everything from desktop support to basic network troubleshooting.
This is a Fulltime role, training will happen in Conshohocken, PA and this role will sit in North Wales, PA...
🔧 What You'll Be Doing:
• Provide onsite Help Desk support for end users
• Troubleshoot Microsoft (Office 365) and line-of-business applications
• Support hardware including workstations, servers, and printers
• Assist with network issues (WAN/LAN, routers, switches, firewalls, WiFi)
• Support network security tools and practices
• Assist with VoIP system support
• Administer Active Directory (users, GPOs, OUs, permissions, etc.)
• Support backups and disaster recovery processes
• Provide basic VPN and Remote Desktop support
• Monitor system alerts via RMM tools and respond to service tickets
• Participate in an after-hours on-call rotation
• Serve as the SME for assigned technologies and systems
✅ What We're Looking For:
• Strong communication and customer service skills
• Solid troubleshooting and problem-solving ability
• Able to prioritize and multitask in a fast-paced environment
• Familiarity with common Help Desk tools and workflows
• Strong technical aptitude with eagerness to learn
Desktop Support Specialist
Remote support technician job in Doylestown, PA
Required Skills & Experience
2yrs+ Desktop / IT Support experience
Hardware/Software troubleshooting
Mobile device support
Strong communication skills
Reliable transportation and active DL
Nice to Have Skills & Experience
Coming from Healthcare/Hospital (or similar highly regulated environment)
Associate or Bachelors degree or certifications
Job Description
We are looking for a Desktop Support Technician for a 3-6 month contract (with the possible extensions)
Day to Day Summary
We are seeking a ‘jack of all trades' to support our client's Project Team. This position requires a high level of reliability and professionalism as you will be interfacing with doctors, clinical support staff, and could be working in areas shared with patients.
The ideal candidate posses expertise with “white glove support”, ability to troubleshoot/resolve issues related to hardware and software, and ability to support mobile devices. Responsibilities could include but are not limited to:
Support for laptops and desktops
Microsoft/Office Suite
Deskside support for doctors and clinical staff
Project support (equipment refresh, windows upgrades, etc)
MUST: Have valid driver license and a vehicle
INFORMATION TECHNOLOGY SPECIALIST
Remote support technician job in Stroudsburg, PA
*ELIGIBLE FOR UP TO A $10K SIGNING BONUS. TALK TO YOUR RECRUITER FOR DETAILS.*
ABOUT THIS JOB
REQUIRES AN ENLISTMENT IN THE U.S. ARMY OR ARMY RESERVE***
As an Information Technology Specialist, you'll manage, maintain, process, and troubleshoot military computer systems and operations. You'll deal with highly sensitive information and have technical skills and aptitude for programming and computer languages. You'll also be responsible for monitoring network activity, performing regular backups, and implementing data recovery plans to safeguard against disruptions or data loss.
Skills you'll learn align with Computer Systems & Networks, Network Administration, Security and Information. In addition, you could earn 216 nationally recognized certifications!
REQUIREMENTS
10 weeks of Basic Training
20 weeks of Advanced Individual Training
U.S. Citizen
17 to 34 Years Old
High School Diploma or GED
Meet Tattoo Guidelines
No Major Law Violations
No Medical Concerns
BENEFITS
The Army offers a complete package of benefits that not only supports you and your family but also helps you advance in your career. Whether you serve part-time or full-time as an enlisted Soldier or Army Officer, you'll earn competitive pay with opportunities for bonuses, as well as receive health care at little to no cost. You could also receive money for education, student loan repayment assistance, training and certifications, housing, living expenses, and more.
Paid Training and credentialing to strengthen your skillsets
Monthly salary (based off pay grade and time in service)
Housing and meal allowance for full-time Soldier
30 days paid annual vacation
401(K) type savings plan
Full-coverage medical and dental insurance for Soldiers and immediate family member
Paid tuition opportunities to continue your education
Signing bonus - up to $40,000 in cash bonuses for completing training in selected Military Occupational Specialties
Computer Field Technician
Remote support technician job in Bethlehem, PA
Based out of Granbury, Texas, BC Tech Pro partners with techs all over the country to complete on-site hardware warranty services in their territories. If you love working on computers and want to get out from behind a desk, come work with us!
Job Description
This is a
Computer Field Technician Position
doing hardware repairs and installations on laptop and desktop units. To be successful in this position,
you must have prior experience with laptop and desktop hardware.
Job Details:
This is a 1099/per call position
Pay is based solely on the number of calls completed.
Calls start at $35 and go up based on distance traveled
Pay period: Every Friday after the first week worked
Tickets are run Monday-Friday during the day shift. Candidates must be regularly available a minimum of 3 weekdays to be considered.
Call volume is variable but is usually 2-5 calls per day
You will complete certifications from Dell and Lenovo as part of your onboarding. Certifications are online and free to you.
You must have a reliable form of transportation and a valid driver's license to run these calls. You will be visiting multiple work sites throughout your day.
You must have access to a computer and the Internet to log onto your portal each day.
You must be available to log into your tech portal each morning you are working by 9 am to code your calls and map out your route for the day.
The manufacturer has completed troubleshooting and shipped a part prior to your ticket being issued to you.
You will confirm service times with the customer in your tech portal. Services will be completed at the customer site (residential and commercial)
You will pick up parts daily from the assigned Fed Ex or UPS store for your territory before going onsite. Once all calls are completed for the day drop off the old parts with the pre-paid label that is provided.
Qualifications
Must have prior hands on experience with replacing components on laptops and desktops
Must have a valid driver's license and reliable transportation
Must be comfortable with daily local travel
Additional Information
All your information will be kept confidential according to EEO guidelines.
IT Field Technician
Remote support technician job in Bethlehem, PA
IT Force, LLC offers short-term work opportunities for freelancers, specifically in the area of IT field services. Connect with companies for short-term, one-off field service projects or partner with Fortune 500 organizations to manage their ongoing field service needs. These work opportunities include IT related equipment repair, original equipment manufacturer (OEM) support, point of sale (POS) system support, and consumer electronic installations and repairs.
Job Description
IT Force, LLCe is currently seeking an experienced Computer and Network Field Service Technician. Qualified candidates for this Job Opening should be capable of working in multiple environments (both physically on site with clients as well as remotely) under minimal supervision or direction.
Job Summary:
The Computer and Network Field Service Technician is responsible for diagnosing and repairing many different types of technology related issues while following safety guidelines and keeping detailed records of all duties performed. Primary responsibilities include but are not limited to:
Provide technical support and guidance to end users with computer software, hardware or system problems.
Installs or assists service personnel in installation of hardware and peripheral components such as monitors, keyboards, printers, and disk drives on user's premises when needed.
Answer questions and resolve problems via telephone, e-mail or in person from a computer or cell phone.
Help manage end user accounts, permissions, access rights, and storage allocations.
Audit network logs and troubleshoot server / switch equipment logs.
Maintains documentation of all Network systems utilization and deployments.
Works with all IT Staff members in the development and use of standard operating procedures.
Educate customers on the proper use of information technology resources.
Work hours prescribed by the IT Manager and any additional hours deemed necessary for the responsibilities assigned.
Understand and comply with all of the principles established by Valley Networks and its clients including Code of Ethics, Security and HIPAA regulations.
Deliver exceptional customer service consistently to every customer.
Serve as a role model for other staff, patients and customers.
Demonstrate positive guest relations in representing Valley Networks.
Establish and maintain a client relationship with a customer service perspective that is professional, courteous and respectful.
Qualifications
Proven field service experience
Ability to troubleshoot, test, repair, and service technical equipment
Ability to work flexible shifts and to adapt to changing work schedules
Familiarity with mobile tools and applications
Technical degree or certification
Must have your own tools
Must have a smartphone (android or iPhone)
Must have reliable transportation
Access to desktop computer and printer
Laptop may be necessary for some work orders
Additional Information
All your information will be kept confidential according to EEO guidelines.
Dynamic PC Support Techician
Remote support technician job in Bethlehem, PA
Worldwide TechServices is a global leader in delivering technology services and solutions to the world's most demanding clients. Headquartered in Billerica, MA; we provide infrastructure services and professional services to the world's leading technology providers, outsourcers, large and small businesses and consumers.
The Dynamic PC Support is a position that performs tasks related to the repair of a variety of client products. Performs basic and moderately complex troubleshooting activities for desktops and laptops. May support Desk Side applications and infrastructure. Interacts directly with clients to address technical issues and respond to them timely and accurately.
Responsibilities
Provide customer support for designated equipment
Answer client questions in a professional manner
Accept and deliver all service calls assigned within the established service level agreement for each client
Meet established customer service satisfaction criteria as outlined in established guidelines and policies
Complete all administrative tasks associated with each call as documented in established policies and guidelines
Complete real-time reporting of all calls as documented in established policies and guidelines
Follow various established policies, guidelines, and documents relating to the successful delivery of service for each client
Ensure control of assets and inventory through prompt turnaround of parts and equipment as required by client service agreements
Report all activity in an accurate and timely manner
Understand all Safety policies and guidelines and work within the guidelines of policies daily
Additional requirements may exist if offer of employment is extended
Other duties may be assigned to meet business needs
Qualifications
Education and Experience:
Typically requires technical school certification or equivalent and 0-2 years of relevant experience
Previous customer service experience is a plus
Certifications and/or Qualifications:
Maintain all required OEM Certifications as directed by Management
Knowledge of relevant software and hardware
Valid Driver's License and reliable transportation with valid registration and adequate insurance
Skills:
Ability to communicate regarding technical issues with clients
Ability to drive to client locations
Ability to drive long distances, and occasional overnight assignments within other geographies
Ability to lift and or move various computer equipment up to 50 lbs
Must own a basic repair tool kit
Aviation Electronics, Electrical & Computer Systems Technician (Aviation Electrician's Mate / Aviation Electronics Technician) - Full Time
Remote support technician job in Allentown, PA
About Aviation Electronics, Electrical, and Computer Systems Technicians (AV) work with some of the most advanced aircraft systems in the world. They repair and maintain electrical and electronic systems ranging from radar and communications to navigation and weapon systems. AV Sailors may also volunteer as Naval Aircrewmen, performing in-flight duties and operating radar and weapon systems.
Responsibilities
Depending on your rating (AE or AT), you may:
Troubleshoot and repair complex aircraft systems, including digital computers, fiber optics, infrared detection, radar, and laser electronics.
Maintain electrical power generation and distribution systems.
Test and calibrate aircraft instruments and automatic flight controls.
Perform micro-miniature module repair on circuit cards.
Install modifications to aircraft electronics systems.
Operate diagnostic equipment and read electrical diagrams.
Work Environment
AV technicians serve at sea and ashore worldwide. Work may be performed in hangars, onboard aircraft carriers, in labs, or outdoors on flight lines. Youll work closely with other technicians, often with minimal supervision, in both technical and operational settings.
Training & Advancement
Class A Technical School Pensacola, FL (1826 weeks) Covers aviation theory, electrical systems, electronics theory, and technical skills. After training, Sailors are assigned to AE or AT
ratings and may serve at naval air stations, squadrons, or aboard carriers. Advanced training is available for specific aircraft and systems.
Education Opportunities
Navy College Program & Tuition Assistance
Post-9/11 GI Bill
College credits via the American Council on Education
Industry-recognized certifications through Navy COOL
Department of Labor apprenticeships via USMAP
Qualifications & Requirements
U.S. citizen, eligible for security clearance
Normal color perception
Interest in aviation and working with aircraft
Strong aptitude in electronics, computers, and precision technical work
Manual dexterity, good memory, and physical fitness
Pay & Benefits
Competitive salary
Enlistment bonuses
Free health insurance & housing
Retirement plan
Paid training
Required qualifications:
18 years or older
Legally authorized to work in the United States
RequiredPreferredJob Industries
Government & Military
Network Field Technician
Remote support technician job in Palmerton, PA
Company: PenTeleData
Shift: Monday, Wednesday and Friday 8AM-5PM: Tuesday and Thursday, 12AM-8AM (on call during off hours on a rotating basis)
Pencor and its subsidiaries are Equal Opportunity Employers
A Network Field Technician is need to install, modify and maintain core and node equipment, as well as, equipment purchased by customers for access to PTD's high-speed network.
PenTeleData's network spans more than half the state of Pennsylvania, plus locations in Virginia, New York and New Jersey. Travel to these various points of presence will occur on an as needed basis via a company provided vehicle.
Training and tools will be provided. Once training is complete, the successful candidate will be assigned to the rotating on call schedule. Field Technicians work closely with various departments and interface with Telco's and other third parties.
General Responsibilities Include:
Responding to core and customer issues in a timely fashion as instructed
Providing a high level of technical understanding for PenTeleData's core and customer networks
Installing Cable and Equipment as required within our core and customer locations
Mentoring other employees as required
Interacting with Telco's and other third parties as needed to resolve installation/repair problems
Effectively communicating with customers and other parties as needed for the resolution of customer or network problems
Returning defective equipment promptly for testing and repair
Effectively using a laptop and other test equipment for testing customer connections and repairing customer / network services
Traveling to various locations within our companies footprint as needed
Other duties as needed
Qualifications:
2-4 Years Electrical Engineering, Computer Science or Telecommunications Degree or Electronic / Electrical Trade School OR 2+ years' experience working within the Electronics, Computer or Telecommunications Industry
Established Residency in Pennsylvania
Valid PA Driver's License and good driving record
Real ID or Passport as we do sometimes fly employees and/or they must access government buildings
LAN / WAN Experience
Experience and Knowledge of Cisco Products
Comprehensive understanding of TCP / IP
Understanding the technology behind routers, hubs, switches, transceivers and NIDS
Technical Understanding of Electronica / Electric; basic understanding of 48v DC
Knowledge of Data Transmission Technology - Fiber Optics, Ethernet, telephony and fiber networks
Exceptional Customer Service Skills
Exceptional Communications Skills - oral and written
Excellent Troubleshooting Skills
Ability to work varied hours
Ability to be on call during off hours on a rotating basis
Ability to work nightshift on Tuesdays and Thursdays
Ability to work overtime as required
Ability to use small hand tools
Ability to lift and carry up to at least 50lbs
Ability to travel as needed
INDLP
IT Field Technician - Entry Level
Remote support technician job in Hillsborough, NJ
Job Description
At ARAE Networking Solutions, we know how it feels to be sent into the field with no backup, no support, and no clear plan. And we're not that kind of company. We're a small but mighty MSP that believes great techs deserve a team that's in their corner. Here, you'll never be left hanging. You'll have direct access to the owner, hands-on training to grow your skills, and a team that actually picks up the phone when you call from the field.
We're looking for an IT Field Technician - ENTRY Level who wants more than just closing tickets. Someone who takes pride in solving problems others can't and values the freedom to grow while being supported every step of the way. In this role, you'll be making a real difference every day for businesses and organizations that count on us to keep them running. One day you might be troubleshooting a stubborn Windows issue or configuring a firewall, and the next you could be setting up a new network or responding to a critical on-site outage. You'll work both remotely and on-site across Central, North, and Northwest New Jersey, with occasional trips into New York City. Along the way, you'll monitor systems' health, perform vulnerability scans and patch management, and make sure every client gets the kind of service they can't stop talking about.
The ideal candidate has at least two years of IT support or help desk experience, preferably in an MSP environment, and a solid grasp of Windows OS, Office 365, and networking basics. You're the kind of person who can juggle multiple priorities without letting the details slip, and you know how to speak the language of both seasoned IT pros and non-technical users. A reliable vehicle, valid driver's license, and a home office setup with internet, phone, and VoIP capability are must-haves. Experience with RMM tools, VoIP platforms, SharePoint, WatchGuard, or certifications like CompTIA, Microsoft, or Cisco are a plus.
In return, you'll receive a competitive salary based on experience, company-provided tools and equipment, compensation for travel, performance-based bonuses, paid holidays, and ongoing paid training to help you level up your skills. Most importantly, you'll be part of a family-business culture where your growth, your input, and your future truly matter.
If you're ready to bring your passion for IT to a place where it matters and join a team that has your back while you have theirs, we want to hear from you. Apply today and let's build something bigger together
Candidates must be able to undergo and pass a background check and drug screening exam to qualify for employment.
On-Call IT Field Technician - Allentown-Bethlehem-Easton, PA- Hiring Now
Remote support technician job in Bethlehem, PA
Job
DescriptionJob
DescriptionOn-Call
IT
Field
Technician
-
PC,
Mac,
Printer
&
Scanner
Support
Deskside Support
Remote support technician job in Readington, NJ
Artech is the 10th Largest IT Staffing Company in the US, according to Staffing Industry Analysts' 2012 annual report. Artech provides technical expertise to fill gaps in clients' immediate skill-sets availability, deliver emerging technology skill-sets, refresh existing skill base, allow for flexibility in project planning and execution phases, and provide budgeting/financial flexibility by offering contingent labor as a variable cost.
Job Description
Job Title: Deskside Support Representative Distributed Client Services
Job ID: # 17-62692
Location: READINGTON,NJ-08889
Duration: : 1 year (with possible extension)
· Candidates should be able to diagnose and remedy complex Microsoft OS problem tickets, configure and install common applications and install/remove desktop PCs and monitors.
· Remote take-over skills a plus. Must have good verbal and written skills, as well as ability to interact positively with clients.
· Outlook PST files.
Additional Information
For more information, Please contact
Shubham
************
IT Security production support Specialis
Remote support technician job in Pennington, NJ
Must Have Technical/Functional Skills * Primary Skill: Ping Access * Secondary: Ping Federate * Tertiary Skill: Linux * Experience: Minimum 10 years Roles & Responsibilities * 8+ years of Production support experience on Ping Access, Ping Federate, Ping Directory, PKI, Splunk, excellent knowledge of Identity and Access Management (IAM) domain.
* Excellent knowledge on Linux, Networking (TCP/IP), Information security. LINUX is Required.
* Well versed with ITIL framework
* Excellent Communication Skills
* Demonstrate a strong work ethic and takes pride in accomplishment.
* CISSP OR equivalent Information Security domain certificate will be value add.
* Exhibits strong drive for results and success.
* Persists in the face of significant difficulties, does not give up easily.
Identity and Access management (IAM) operations team is accountable for the successful delivery of all operational services globally for the IAM applications and infrastructure of the bank. This team supports a wide range of IAM infrastructure such as Single Sign On, Consolidate Directory Services Network (CDSN), Federated Identity (aka SAML), PKI infrastructure and tools, Extended Authentication Services, Strong Authentication, SailPoint and Splunk. This includes problem engagement during triage, service restoral, identification of root cause, and facilitation and co ordination of identification of root cause and permanent fix resolution - in accordance with agreed upon practices.
Generic Managerial Skills, If any
Identity and access Management
TCS Employee Benefits Summary:
* Discretionary Annual Incentive.
* Comprehensive Medical Coverage: Medical & Health, Dental & Vision, Disability Planning & Insurance, Pet Insurance Plans.
* Family Support: Maternal & Parental Leaves.
* Insurance Options: Auto & Home Insurance, Identity Theft Protection.
* Convenience & Professional Growth: Commuter Benefits & Certification & Training Reimbursement.
* Time Off: Vacation, Time Off, Sick Leave & Holidays.
* Legal & Financial Assistance: Legal Assistance, 401K Plan, Performance Bonus, College Fund, Student Loan Refinancing.
Salary Range : $110,000-$120,000 a year
IT Support Technician
Remote support technician job in Easton, PA
We are searching for a solution-focused IT Support Technician to provide our employees with hands-on, systematic support. Do you possess exceptional technical skills and take pride in supporting and solving end-users technical issues? If so, Straight Arrow Products, whose Mane ‘n Tail line of personal skin and haircare products is trusted worldwide, has a new, exciting opportunity for an IT Support Technician at their Easton, PA location. If you thrive working in an environment where no two days will be the same and enjoy being hands-on with daily technology operations and support, you will love this job!
What you'll do
Provide technical support to end-users on various hardware platforms, including PCs, Mac's, computers, tablets, smartphones, printers, and other peripherals.
Install, configure, and maintain hardware and software components, ensuring optimal performance and functionality.
Troubleshoot and resolve hardware, software, and network issues promptly, escalating complex problems as needed.
Help manage and maintain Active Directory, including user accounts, security groups, and group policy objects (GPO).
Assist in the setup and configuration of new workstations, laptops, and mobile devices for employees.
Perform routine maintenance tasks, such as system updates, patches, and backups, to ensure system reliability and security.
Document technical procedures, configurations, and troubleshooting steps for future reference.
Collaborate with other departments to implement IT projects and initiatives effectively.
Provide training and support to end-users on IT-related topics, tools, and software applications as needed.
Adhere to IT policies, procedures, and best practices to ensure compliance and security standards are met.
What you need to thrive in this role
Minimum of two years of relevant experience in IT support or a related field.
Formal education from college or technical school in computer science, information technology, or a related discipline.
Strong knowledge and experience working with various hardware platforms, including PCs, tablets, smartphones, printers, and peripherals.
Proficiency in managing Active Directory, user accounts, security groups, and group policy objects (GPO).
Knowledge of IT security best practices and protocols is desirable.
Certifications such as CompTIA A+, Network+, or Microsoft Certified IT Professional (MCITP) are a plus.
Exceptional customer service, organizational, and prioritization skills.
Excellent troubleshooting and problem-solving skills, with the ability to diagnose and resolve technical issues efficiently.
Strong communication and interpersonal skills, with the ability to effectively interact with end-users and colleagues.
Ability to work independently and collaboratively, managing multiple tasks and priorities effectively.
About us Founded in 1970, Straight Arrow has grown to be leading brand in human and equine personal and skin care. Despite worldwide recognition, Straight Arrow has never lost its family-oriented, grassroots mindset dedicated to innovation and customer service. Straight Arrow continues to manufacture all of its own products in the USA, consistently meeting a high-performance standard. What we offer you At Straight Arrow Products, our team of dedicated employees love what they do and love where they work. Working in our brand new, state of the art facility is just the beginning. We also offer great perks like:
100% company paid employee medical and vision coverage
Voluntary dental and disability coverages
Company sponsored voluntary life insurance
401(k) with company match
Generous paid time off (including discretionary paid days off designated by the President)
I'm interested, how do I get started? Apply to: *********************************************** PLEASE NOTE - To be considered, all applicants MUST include:
An updated resume
Our hiring management partner is my HR Partner. my HR Partner is not a staffing service or recruiter. All resumes/applications will be reviewed for this position and only for our organization. Applicants who meet the initial qualifications will be contacted for a video interview. If you already registered your account on Jobvite, click here to log in and check the status of your application. If you have not yet registered your account, click here to register
.
We realize that it takes time and effort to go through our application process and we thank you for considering applying for this position. We kindly ask for no emails or phone calls as a means to further your application process. These efforts will not enhance your opportunity for consideration and we are not equipped to respond to these requests. We thank you in advance for your adherence to this request. Thank you for your interest in our position. We appreciate the time you have taken to apply with us. EOE, M/F/D/V.
Auto-ApplyHelpdesk Support Specialist
Remote support technician job in Nazareth, PA
E-Logic is seeking a Help Desk Support Specialist to provide day-to-day technical support for township employees.
Responsibilities:
Respond to IT help desk requests for desktops, laptops, and printers.
Configure and troubleshoot email systems and spam filtering tools (Barracuda or better).
Support township staff with workstation setup and maintenance.
Provide employee IT/security training as needed.
Escalate complex issues to senior IT staff.
Qualifications:
Associate's degree in IT or equivalent experience.
1-3 years of IT support experience.
Familiarity with Windows environments, email systems, and printer support.
Strong customer service skills.
Important Notice:
This role is part of a proposal for the Lower Nazareth Township. Hiring is contingent upon the selection of the consultant. Selected candidates will be included in the proposal and must authorize the use of their resume for submission.
Geographic Information Systems (GIS) / Technology Support Specialist
Remote support technician job in Lansdale, PA
The Borough of Lansdale is looking for a GIS/Technology Support Specialist who will assist with the coordination of Geographic Information Systems and Information technology services across all Borough Departments. Under Basic supervision from the IT Manager and the Director of IT, performs work in the development and maintenance of GIS systems including the ESRI ArcGIS Enterprise environment that supports electric utility operations, wastewater treatment plant infrastructure, municipal assets, and public works functions. This position ensures accurate geospatial data, supports utility engineering and field operations, manages GIS-based applications, and provides technical services to staff across departments, while working closely with engineering, electric, wastewater, public works, and IT personnel to support planning, design, maintenance, and mapping activities. The technician will assist all Borough Departments in utilizing and implementing technology to modernize operations to improve organizational efficiency and effectiveness.
ESSENTIAL FUNCTIONS
Prepare, collect, organize and input data to maintain and enhance the Boroughs' GIS including field research and GPS data collection and processing.
Provide first-response and follow-up help desk services over the phone, in person, or by remote desktop support for the Borough's internal information technology network and Geographic Information Systems. Assist staff with common information technology issues related to workstation computers, network printers, email, mobile phones, and other technologies as needed.
Perform a variety of Borough-wide GIS application development functions and analysis including design, writing, development, modification & implementation of GIS applications to create custom GIS web applications for Borough departments
Assist with interpreting as-built drawings, construction plans, engineering plans, recorded maps, deeds, legal descriptions, imagery and related source documents and incorporates them into GIS using various methods including coordinate geometry, digitizing, and GPS.
Assist in the creation and maintenance of multiple GIS layers including capital asset inventory, electric utility management, streets, zoning, other development layers, sanitary and storm sewer system layers.
Follow quality assurance (QA) and quality control (QC) processes, and perform routine data management tasks, such as data validation and correction, queries and editing in GIS to ensure GIS data accuracy, integrity, and completeness.
Assist with GIS and data analysis, prepare and execute queries, produce maps, spreadsheets, graphs, and other analytical products.
Troubleshoot and support the Borough's GIS, IT, and related hardware and software, including peripheral equipment, printers/plotters, GPS and other mobile devices in conjunction with other Technology Department staff.
Provide additional support in the maintenance and expansion of GIS & SQL databases and GIS server operations.
Works closely with the electric department in maintenance and documentation of complex datasets, including infrastructure, inventory, fleet management, and technical PA One Call requests.
Performs a variety of office related functions, including preparing correspondence, maps, presentation materials, reports, printing materials, answering phones and responding to inquiries from consultants, customers, vendors, staff, and the general public.
Education & Experience:
*indicates developed after employment
Bachelor's degree in a geographic information-related field such as Geography, Cartography, Earth Science, Ecology, Engineering, Planning, Environmental Sciences, or any other related field and one (1) year GIS-related work experience.
Knowledge:
Thorough knowledge of principles, practices, terminology, and trends in Geographic Information Systems.
Thorough knowledge of Information Systems usage and modern land-based mapping application theory.
Thorough knowledge of procedures, principles, and practices for the installation, configuration, upgrading, operation, and troubleshooting of GIS related hardware and peripherals including printers/plotters, GPS and other related devices.
Thorough knowledge of GIS software including ESRI's ArcGIS Platform (ArcGIS, ArcCatalog, ArcServer, ArcSDE, ArcPro, Collector, Survey123), related extensions such as Spatial Analyst, Autodesk AutoCAD Map and web- enabled GIS related software.
Thorough knowledge of principles and practices of developing analytical maps, spreadsheets, graphs, charts, and written reports.
Thorough knowledge of standard business applications including software required to accomplish the essential functions listed: Microsoft Windows OS and Microsoft Server OS, and mobile operating systems.
Thorough knowledge of Relational Database Management Systems (RDBMS) such as Microsoft SQL Server, database, and geodatabase principles and design, transact-SQL scripting, and database analysis techniques.
Thorough knowledge of work order management systems and land-based management systems including permitting, licensing, and other development processes.
Thorough knowledge of general municipal infrastructure including streets (right-of-way/traffic control), electric utilities (poles/wires/transformers/meters), water systems (hydrants/valves/meters), sanitary sewer systems (manholes/cleanouts/laterals), and storm sewer systems (culverts/inlets/catch basins/dry wells).
Thorough knowledge of customer service principles.
Advanced knowledge of scope and purpose of Borough programs and services.*
Skills:
Providing efficient customer service and communicating clearly and objectively both verbally and in writing.
Organizing with the ability to prioritize work and exercise independent judgment, wisdom, common sense and initiative.
Thoroughly carrying out oral and written instructions.
Using initiative, discretion and judgment within established procedures, guidelines and rules.
Defining problems, establishing facts and drawing valid conclusions.
Reading and understanding technical manuals.
Working effectively in a team-based environment.
Establishing and maintaining cooperative working relationships with department heads, managers, supervisors, employees, external public and private agencies, consultants, vendors, suppliers, contractors and the general public.
Applying safe work practices.
IT Support
Remote support technician job in Raritan, NJ
Mindlance is a national recruiting company which partners with many of the leading employers in the Life Sciences, IT, and Financial Services sectors, feel free to check us out at ************************* Job Title: IT Support
Location: Raritan, NJ 08869
DURATION:- 9+ Months
Local candidates only / W2
Job Description
Experienced I/T Analyst support to perform enterprise computer job scheduling support. Responsible for review of requirements, coordination of agent installations, creation of change control and documented support contacts, creation and updates to batch job schedules using Cisco Tidal Enterprise Scheduling Tool. Ability to analyze and implement tasks for existing or proposed schedule changes. The candidate will consult and interface with internal project team members. Review requests, confirm requirements, creating new jobs and schedules, modifying existing jobs and schedules, completing adhoc jobs and schedules, and provide written and verbal status, update or create required documentation.
Technical experience includes Tidal Enterprise Scheduler v5.3 or Tivloi Workload Scheduler (Maestro) v8.2, basic computer knowledge, MS Office products, general knowledge of enterprise batch job scheduling.
Non-Technical- Excellent customer service, interpersonal, communication and team collaboration skills are essential. Ability to perform administrative tasks: Team scheduling, communications, meetings. Ability and willingness to learn
Additional Information
Thanks & Regards,
Shipra Chauhan | Team Recruitment | Mindlance Inc | ************
IT Infrastructure Technician II
Remote support technician job in Tobyhanna, PA
MAG Aerospace is seeking to hire an IT Infrastructure Technician II to support a SATCOM Program on-site at the Tobyhanna Army Depot in Tobyhanna, PA. In this role, you will besupporting the design, installation, and documentation of structured cabling and equipment racking systems. The ideal candidate will have hands-on experience with rack builds, cable management, and the ability to produce accurate drawings. Additionally, the ideal candidate will be able to produce "as-built" documentation using AutoCAD and be adept working around electrical systems/components.
***MUST BE A U.S. CITIZEN TO APPLY***
****MUST HAVE AN ACTIVE DOD SECRET CLEARANCE OR BE ELIGIBLE TO OBTAIN ONE****
**Essential Duties and Responsibilities**
**Duties include, but are not limited to** :
+ Install, organize, and maintain computer racks, cabinets, and enclosures
+ Route, terminate, label, and test copper and fiber cabling (Cat5e/Cat6/Cat6A, fiber optic)
+ Perform rack-level power work, including:
+ Installing and mounting PDUs, power strips and UPS units
+ Managing and routing power cables to avoid interference and maintain airflow
+ Verifying proper grounding and bonding of racks
+ Follow industry best practices for cable management, airflow, and equipment layout
+ Identify basic electrical issues such as improper grounding, overloaded circuits, or faulty power connections
+ Create, update, and maintain rack layouts, cable paths, and as-built drawings using AutoCAD
+ Interpret design drawings, floor plans, and schematics
+ Label racks, cables, and ports according to company or client standards
+ Assist with equipment installation (servers, switches, patch panels, PDUs, UPS systems)
+ Troubleshoot cabling and connectivity issues
+ Maintain a clean, organized, and safe work environment
+ Coordinate with project managers, engineers, and logisticians to meet project timelines
**Requirements**
**Minimum Requirements**
**Knowledge and Skills**
+ Proven experience in rack and cable installation for IT, data center, or network environments
+ Proficiency in AutoCAD for creating and updating technical drawings
+ Strong electrical aptitude, particularly in low-voltage and rack-level power systems
+ Knowledge of structured cabling standards
+ Experience with hand tools, power tools, cable testing tools and labeling systems
+ Ability to read and interpret technical drawings and schematics
+ Strong attention to detail and documentation accuracy
+ Ability to lift and move equipment
**Education and Experience**
+ Relevant Bachelor's Degree from a four-year college or university. Equivalent education and training can serve as a substitute
+ The minimum years of related experience required: **3**
**Desired Requirements**
+ Experience working with federal civilian or DOD personnel
**Other Qualifications**
+ Must be a U.S. Citizen
+ Must have an active DoD Secret Clearance. If you do not hold a Secret Clearance, you must be eligible to obtain one. MAG will sponsor the clearance for the right candidate
**Special Note**
The position is contingent upon candidate's ability to meet physical and medical requirements as needed by the position; including compliance with all applicable federal, state, and local jurisdictional requirements.
**Benefits and Compensation**
At MAG Aerospace, we value your contributions providing our employees with a robust Total Rewards package that supports your total well-being. Full-time and part-time employees working at least 30 hours a week on a regular basis are eligible to participate in MAG's Total Rewards programs. Our offerings include health, life, disability, financial, and retirement benefits as well as paid leave, professional development, and tuition assistance. Individuals that do not meet the threshold are only eligible for select offerings not inclusive of health benefits. We encourage you to learn more about our Total Rewards Program by visiting the Resource page on our Careers site: ********************************** Salary at MAG Aerospace is determined by various factors including but not limited to location, the particular combination of education, knowledge, skills, competencies, and experience as well as contract-specific affordability and organizational requirements. The projected compensation range for this position is $85,000 to $110,000 (annualized USD). The estimate displayed represents the typical salary range for this position and is just one component of MAG's total compensation package for employees.
**Need help finding the right job?**
We can recommend jobs specifically for you!
**Job Locations** _PA-Tobyhanna_
**ID** _2025-7991_
**Work Region** _CONUS_
**Type** _Regular Full-Time_
**Clearance** _Ability to Obtain Secret_
Service Desk Technician
Remote support technician job in Newtown, PA
Job Description
Our client is seeking a Service Desk Technician to support day-to-day IT operations and targeted project initiatives in a fast-paced, Windows and Microsoft-based environment. This is a hands-on, customer-facing role where you will help keep end users productive by resolving common technical issues, supporting access needs, and delivering a strong service experience.
As part of our process after applying, you may receive an invitation from our AI Recruiter Avery for a short conversation that lets you share more about your background beyond your resume. For questions, contact .
Location: Greater Philadelphia, PA area
Compensation: This is a 6 month+ contract role paying $19/hour on a W2 basis.
No Visa Sponsorship Available for this role. No C2C
What You'll Do:
Provide experienced Level 1 service desk support to end users across project-based assignments
Perform password resets, MFA resets, and account unlocks within a Microsoft identity environment
Troubleshoot and resolve common hardware, software, and access issues in Windows and Microsoft applications
Document incidents and resolutions accurately in the ITSM ticketing system
Escalate issues appropriately following defined support processes while maintaining strong customer service
What Gets You the Job:
1 to 3 years of Service Desk or IT Support experience in a Microsoft and Windows environment
Hands-on experience with password and MFA resets, and Active Directory or identity and access support
Solid desktop and application troubleshooting skills, with strong attention to documentation
Strong communication skills and a customer-first approach
Ability to ramp quickly and work effectively onsite or remotely depending on assignment
Irvine Technology Corporation (ITC) connects top talent with exceptional opportunities in IT, Security, Engineering, and Design. From startups to Fortune 500s, we partner with leading companies nationwide. Our AI recruiter, Avery helps streamline the first step of your journey-so we can focus on what matters most: helping you grow. Join us. Let us ELEVATE your career!
Irvine Technology Corporation provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Irvine Technology Corporation complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities.
IT Infrastructure, Networking & Cybersecurity Support
Remote support technician job in Lansdale, PA
Title: IT Infrastructure, Networking & Cybersecurity Support Job Type: Contract\-to\-Hire Location: Lansdale, PA (Hybrid) Authorization: U.S. Citizen or Green Card Required Job Description:
Seeking a hands\-on Infrastructure & Cybersecurity Manager to oversee networking, cloud services, security posture, end\-user systems, and multi\-site operations.
Requirements:
Strong infrastructure, networking, and cybersecurity background
M365, Azure\/Entra, Intune expertise
Multi\-site experience preferred
Must be local to Greater Philadelphia
Must be a U.S. Citizen or Permanent Resident (Green Card holder)
If you are: bright, motivated, skilled, a difference\-maker, able to get things done, work with minimum direction,
enthusiastic, a thinker, able to juggle and multi\-task, communicate effectively, and lead, then we would like to
hear from you. We need exceptionally capable people for this role for our client, so get back to us and tell us why
you think you are a fit.
About Us:
Since 2000, Tri\-Force Consulting Services (https:\/\/triforce\-inc.com) has been an MBE\/SDB certified IT
Consulting firm in the Philadelphia region. Tri\-Force specializes in IT staffing, software development (web and
mobile apps), systems integration, data analytics, system automation, cybersecurity, and cloud technology
solutions for government and commercial clients. Tri\-Force works with clients to overcome obstacles such as
increasing productivity, increasing efficiencies through automation, and lowering costs. Our clients benefit from
our three distinguishing core values: integrity, diligence, and technological excellence. Tri\-Force is a six\-time
winner among the fastest\-growing companies in Philadelphia and a four\-time winner on the Inc. 5000 list of the
nation's fastest\-growing companies.
Requirements
Benefits
"}}],"is Mobile":false,"iframe":"true","job Type":"Full time","apply Name":"Apply Now","zsoid":"668268639","FontFamily":"PuviRegular","job OtherDetails":[{"field Label":"Industry","uitype":2,"value":"IT Services"},{"field Label":"Work Experience","uitype":2,"value":"5+ years"},{"field Label":"Salary","uitype":1,"value":"NA"},{"field Label":"City","uitype":1,"value":"Lansdale"},{"field Label":"State\/Province","uitype":1,"value":"Pennsylvania"},{"field Label":"Zip\/Postal Code","uitype":1,"value":"19446"}],"header Name":"IT Infrastructure, Networking & Cybersecurity Support","widget Id":"**********00072311","awli IntegId":"urn:li:organization:1324067","is JobBoard":"false","user Id":"**********00209003","attach Arr":[],"awli ApiKey":"771tbiwd9tzd3x","custom Template":"2","awli HashKey":"2698bcee6d3fc037e951f9279e5e39971b2521c73f7621820c7332fb56a0c01838bae722fea6419c9cd596065ddb0f0ac1da24b6d**********cfead6e82864c","is CandidateLoginEnabled":true,"job Id":"**********26087217","FontSize":"15","google IndexUrl":"https:\/\/triforce\-inc.zohorecruit.com\/recruit\/ViewJob.na?digest=tm QIbOnWflDZ0S2pElxhAlZwMvWSYleiLypKgz2DU64\-&embedsource=Google","location":"Lansdale","embedsource":"CareerSite","indeed CallBackUrl":"https:\/\/recruit.zoho.com\/recruit\/JBApplyAuth.do","logo Id":"74n94aca1a8df4ad7413cac341f372706a17a"}
Advanced Electronics / Computer Field Technician (Electronics Technician & Fire Controlman) - Full Time
Remote support technician job in Allentown, PA
About The Navys Advanced Electronics / Computer Field (AECF) offers extensive training in electronics, computer systems, radar, communications, and weapons fire control systems, including the Navys advanced missile systems and Aegis radar. These technicians are essential to the ships Combat Systems department, ensuring readiness for combat operations across the fleet.
Responsibilities
As an Electronics Technician (ET) or Fire Controlman (FC), you may:
Maintain and repair radar, communication, and navigation equipment.
Operate, maintain, and repair fire control radars, mainframe computers, large screen displays, LANs, weapon control consoles, and automatic gun systems.
Troubleshoot and repair electro-mechanical systems used in weapons systems.
Support combat systems readiness aboard aircraft carriers, Aegis cruisers, and other surface ships.
Work Environment
ETs and FCs serve on fleet units worldwide and at shore-based repair facilities. Expect assignments aboard ships, at remote stations, and in technical repair shops. Work is highly technical, requiring precision and teamwork.
Training & Advancement
Apprentice Technical Training Great Lakes, IL (11 weeks)
FC Strand Great Lakes, IL (16 weeks)
ET Strand Great Lakes, IL (22 weeks) Training covers electronics theory, radar systems, communications suites, missile and gun system ballistics, troubleshooting, and fiber optics. After A School, technicians may attend advanced C Schools. College credits are often available for Navy training.
Education Opportunities
Navy College Program & Tuition Assistance
Post-9/11 GI Bill
College credits via the American Council on Education
Industry-recognized certifications through Navy COOL
Department of Labor apprenticeships via USMAP
Qualifications & Requirements
U.S. citizen, eligible for security clearance
Normal hearing and color perception
Strong aptitude in math, computing, and electronics
Ability to work as part of a team and perform detailed technical work
Pay & Benefits
Competitive salary
Enlistment and re-enlistment bonuses
Free health insurance & housing
Retirement plan
Paid training
Required qualifications:
18 years or older
Legally authorized to work in the United States
RequiredPreferredJob Industries
Government & Military