Remote support technician jobs in Forest Park, OH - 983 jobs
All
Remote Support Technician
Technical Support Specialist
Computer Technician
Computer System Technician
Information Technology Technician
Technical Support Technician
Desktop/Network Support
Information Technology/Support Technician
Junior Help Desk Technician
Computer Support Technician
Helpdesk Computer Technician
Desktop Support Technician
Help Desk Specialist
Information Systems Technician
Computer Field Tech Position-Cincinnati OH
BC Tech Pro 4.2
Remote support technician job in Cincinnati, OH
This is a Computer Field Technician Position doing hardware repairs and installations on laptop and desktop units. You must have prior experience with laptop and desktop hardware. As part of your onboarding, you will be certified in Dell and Lenovo. All certifications are free to you.
Job Details
This is a 1099 Contract position. Call volume varies but is typically between 2-5 calls per day. Pay is based on the number of calls completed. Pay starts at $35 per ticket.
You will be completing hardware part replacements for Dell and Lenovo warranty services.
Pay period -every Friday after the first week of completing tickets.
You must have a reliable form of transportation to run these calls.
You must have access to a computer and the internet to log onto your portal.
Tickets are run Monday through Friday. You must be able to log into your tech portal every workday by 9 am to accept, code (update status), and map out your calls.
You will be responsible for contacting your customers and confirming a window to go onsite to complete the service.
Parts will be provided for you by the manufacturers. They are typically held at FedEx for you to pick up in the morning. You will be provided with shipping labels and materials to return the removed parts.
$35 hourly 60d+ ago
Looking for a job?
Let Zippia find it for you.
IT Support Analyst
General Electric Credit Union 4.8
Remote support technician job in Cincinnati, OH
General Electric Credit Union is a not-for-profit, member-owned full service financial institution headquartered in Cincinnati with branches in Ohio and Kentucky. At GECU, we pride ourselves on maintaining quality service, being an employee-friendly workplace, and developing our team members while teaching you the skills to lead you to career advancement opportunities.
Overview:
The IT SupportTechnician will be a part of the GECU IT Operations Team. They will provide Tier 1 support for all users of the credit union, providing excellent service, quick response, and efficient and complete resolution to all issues. Troubleshooting and problem resolution skills are required. Essential Responsibilities:
Tier 1 support for IT support issues
IT Inventory Control and Maintenance
Communication with end users via direct contact or electronic means such as email
In-Person Desktop support for end users
Computer and peripheral deployment across all departments
Travel between branches in company owned vehicle
Work in a ticketing system meeting company defined SLAs and Documentation Standards
Work with Microsoft Active Directory and Microsoft 365
Education and Experience:
Associate degree in IT/Computer Science
IT Professional Certifications i.e. CompTIA A+
1 Year of comparable field experience
Knowledge, Skills, and Abilities:
Basic IT Skills: Candidates should have a solid understanding of common IT concepts, including hardware, software, networking, and operating systems.
Troubleshooting Skills: They should be able to diagnose and resolve common technical issues faced by end-users (e.g., printer problems, login issues, software glitches).
Knowledge of Ticketing Systems: Familiarity with ticketing systems (such as ServiceNow, Jira, or Solarwinds) is essential for logging and tracking incidents.
Understanding of Security Practices: Awareness of security best practices (password policies, data protection, etc.).
Effective Communication: Candidates should communicate clearly and empathetically with end-users. Active listening and patience are key.
Problem-Solving: They need to think on their feet and find solutions to user issues promptly.
Professionalism: Maintaining a professional demeanor, even under pressure, is important.
Time Management: Tier 1 analysts handle multiple tickets simultaneously. Good time management ensures timely responses.
Adaptability: The IT landscape evolves rapidly. Candidates should be open to learning new technologies and processes.
Teamwork: Collaboration with other support tiers and departments is common.
Accurate Logging: Properly documenting incidents and service requests ensures smooth handoffs and historical records.
Writing Skills: Clear and concise writing is essential for ticket notes and communication.
User-Friendly Guidance: Tier 1 professionals should guide end-users through basic troubleshooting steps (e.g., rebooting, checking cables).
Escalation Criteria: Knowing when to escalate an issue to Tier 2 or Tier 3 support is critical.
At GECU, we want to support your wellbeing by offering a wide range of benefits:
Health, Dental and Vision insurance
Life and Disability insurance options
Paid Time Off starts accruing once hired and take your birthday off - paid
401k Retirement plan with up to a 10% match of your base gross compensation
Tuition reimbursement opportunities & professional development
Volunteer opportunities -and earn additional PTO hours!
On-site clinics for Vaccines and Mammograms
And many more!
Come join GECU as we are a curated culture of respect, understanding, and mutual recognition. We believe forming bonds and connecting with each other only stands to strengthen the service we provide to our members in our mission of improving the Quality of Financial lives!
General Electric Credit Union is an Equal Opportunity Employer
$52k-71k yearly est. 9d ago
Desktop Support Technician I
R+L Carriers 4.3
Remote support technician job in Wilmington, OH
R+L Carriers is a Global Transportation Provider designed to provide superior service at competitive pricing through efficient operations and innovative thinking. With over 50 years of service, R+L Carriers has grown from one truck to a fleet of over 13,000 tractors and trailers. Family-owned and operated, R+L Carriers is dedicated to providing superior service by anticipating their customers' needs and responding to their expectations. This dedication to service has been the driving force behind the company's growth and continued success
Job Description:
With the impending rollout of Windows 11 and the subsequent relocation of the Desktop Services team to the Tech Center building, there is an urgent need to hire a new IMT-Desktop Support Person. This position is essential to ensure the seamless transition, efficient inventory management, and continued high-quality deskside services for our corporate environment.
Key Responsibilities:
Windows 11 Rollout:
Assist with the planning, coordination, and execution of the Windows 11 deployment across all corporate desktops and laptops.
Provide technical support and troubleshooting during the rollout to minimize downtime and disruptions.
Inventory Receiving:
Assist with the receiving and inventory management of hardware, software, and peripherals.
Ensure accurate tracking and documentation of all assets to maintain inventory integrity.
Deskside Services:
Provide deskside support to corporate employees, addressing technical issues, and ensuring optimal performance of desktop systems.
Assist with hardware and software installations, updates, and configurations as needed.
Permanent Assignment: Post rollout and transition, this individual will be permanently assigned to the Corporate Deskside Service team. Their responsibilities will include:
Continued deskside support for corporate employees.
Ongoing maintenance and optimization of desktop systems.
Collaborating with other IT teams to address and resolve technical issues efficiently.
Qualifications:
A+ Certification preferred
Ability to clearly communicate technical concepts to non-technical people
Ability to recognize, analyze, and effectively solve problems in a timely and organized manner using
industry best practices and procedures
Ability to multi-task in a fast-paced environment
2+ years setup, configuration, troubleshooting of desktop/notebook hardware
Windows desktops and notebooks, as well as iOS devices, in a networked environment
Microsoft Office 2007, 2010, 2013 and 2016
Outlook 2007, 2010, 2013 and 2016
Some knowledge of TCP/IP networking, and related network services (i.e. DNS, SMTP, DHCP, etc)
Some knowledge of Active Directory concepts and administration
Experience working in a structured, process-driven environment
Self-Motivated
$47k-57k yearly est. Auto-Apply 6h ago
Technical/Help Desk Support
Collabera 4.5
Remote support technician job in Mason, OH
Collabera is ranked amongst the top 10 Information Technology (IT) staffing firms in the U.S., with more than $550 million in sales revenue and a global presence that represents approximately 12,000+ professionals across North America (U.S., Canada), Asia Pacific (India, Philippines, Singapore, Malaysia) and the United Kingdom. We support our clients with a strong recruitment model and a sincere commitment to their success, which is why more than 75% of our clients rank us amongst their top three staffing suppliers.
Not only are we committed to meeting and exceeding our customer's needs, but also are committed to our employees' satisfaction as well. We believe our employees are the cornerstone of our success and we make every effort to ensure their satisfaction throughout their tenure with Collabera. As a result of these efforts, we have been recognized by Staffing Industry Analysts (SIA) as the “Best Staffing Firm to Work For” for five consecutive years since 2012. Collabera has over 40 offices across the globe with a presence in seven countries and provides staff augmentation, managed services and direct placement services to global 2000 corporations.
For consultants and employees, Collabera offers an enriching experience that promotes career growth and lifelong learning. Visit ***************** to learn more about our latest job openings.
Awards and Recognitions
--Staffing Industry Analysts: Best Staffing Firm to Work For (2016, 2015, 2014, 2013, 2012)
--Staffing Industry Analysts: Largest U.S. Staffing Firms (2016, 2015, 2014, 2013)
--Staffing Industry Analysts: Largest Minority Owned IT Staffing Firm in the US.
Job Description
Job Title: Technical Support Representative
Location: Mason, OH
Duration: 6+ months
Pay Rate: $15.00/ hour
GENERAL FUNCTION:
Responsible for providing technical support in a timely, consistent, and courteous manner to all Resolution Center customers in the operation of their computer systems for approved applications. Provide assistance in resolving most problems of hardware and supported applications, and explaining these resolutions in a clear, concise manner.
MAJOR DUTIES AND RESPONSIBILITIES:
• Responsible for providing technical support in a timely, consistent and courteous manner to all Support Center customers in the operation of supported systems for approved applications.
• Responsible for diagnosing/resolving problems through both questioning techniques and through the use of remote diagnostics.”
• Assists by giving correct resolutions in a clear, concise and courteous manner.
• Interprets error messages from system software or application programs; initiates required actions.
• Places necessary service calls and follows through to completion with both service contractor and Support Center Customer.
• Escalation of unresolved calls to second level support (both internal and external) and follows through to completion.
• Quality Assurance: Assist with proofing documentation/procedures relating to supported systems.
• Software Updates: Responsible for coordinating the installation of new software releases from the Beta Test phase through implementation.
ADMINISTRATIVE RESPONSIBILITES:
• Development of procedures for Support Center
• Record all communication relating to associates: questions/problems into call tracking.
• Proofing and testing of procedures prior to implementation.
• Assist in training users in the operation of the supported systems
• Flexibility to work varied schedules, including evenings and weekends as scheduled.
Qualifications
SKILLS & QUALIFICATIONS:
• Excellent written & oral communication skills
• Problem resolution - Able to troubleshot computer software/hardware issues over the phone
• Superior organizational skills with a strong attention to detail
• Pleasant phone manners
• Computer hardware and software knowledge
• Strong Customer Service orientation.
EXPERIENCE:
• Point of Sale environment/retail experience preferred
• Direct involvement with customer service experience
• Computer systems experience.
Additional Information
Additional Information:
Training Schedule: 9AM-5:30PM
The initial classroom training hours are 9:00am-5:30pm and this is the shift during training process as well (approx. 1-2 wks).
After that, range of shifts based on business needs. That could range from 9-5:30 up to and including 3pm-midnight.
Most likely not work the same scheduled hrs. each day.
Schedules are posted in advance, so if there are any scheduling restrictions, please let is know ahead of time before we schedule you for in person interview.
WEEKEND HOURS: Associate will be placed in a weekend rotation that could potentially include both Saturday and Sunday on a rotating basis. The opportunity to work both Saturday and Sunday consistently is available if preferred. HOURS OF OPERATION: Monday - Friday, 8am-Midnight Saturday: 9am-10pm Sunday: 10am-10pm
$62k-86k yearly est. 60d+ ago
IT Help Desk Specialist - Part-Time, Day Shift
Versiti 4.3
Remote support technician job in Dayton, OH
Versiti is a fusion of donors, scientific curiosity, and precision medicine that recognize the gifts of blood and life are precious. We are home to the world-renowned Blood Research Institute, we enable life saving gifts from our donors, and provide the science behind the medicine through our diagnostic laboratories. Versiti brings together outstanding minds with unparalleled experience in transfusion medicine, transplantation, stem cells and cellular therapies, oncology and genomics, diagnostic lab services, and medical and scientific expertise. This combination of skill and knowledge results in improved patient outcomes, higher quality services and reduced cost of care for hospitals, blood centers, hospital systems, research and educational institutions, and other health care providers. At Versiti, we are passionate about improving the lives of patients and helping our healthcare partners thrive.
Position Summary
Under the direction of the Manager IS Technical Support, the Specialist IS Technical Support provides first level support to remote and on-site users for IS services, including software, hardware, telecom, and peripherals, in a timely manner and in keeping with the department's quality standards. Promotes the department's values, guiding principles and customer service philosophy.
Total Rewards Package
Benefits
Versiti provides a comprehensive benefits package based on your job classification. Full-time regular employes are eligible for Medical, Dental, and Vision Plans, Paid Time Off (PTO) and Holidays, Short- and Long-term disability, life insurance, 7% match dollar for dollar 401(k), voluntary programs, discount programs, others.
Responsibilities
Resolves incidents and service requests in keeping with departmental quality standards and SLAs.
Logs calls and resolves first-level support calls. Triages/escalates issues, where applicable.
Provides remote and on-site support of environments and applications, including trouble shooting problematic situations.
Uses all available resources necessary to obtain full knowledge of a user's environment while systemically resolving issues, including knowledge base searches.
Practices open and transparent communications by providing status updates to users on progress towards issue resolution, as well as peers.
Sets up new user environment, including phone, computer equipment, shared drives, email and printing.
Assists in new employee orientation regarding technical issues.
Deploys pre-authorized packaged applications.
Completes back-up using legacy systems (tape) and escalates issues, when encountered.
Monitors IS environment for systems status and events and generates appropriate actions.
Updates the knowledge base and shares tips/tricks with colleagues.
Proposes articles to the End User Computing team for development and posting on the Versiti intranet.
Provides blood drive support
Provides conferencing support
Provides file recovery
Provides role and access management
Performs other duties as required or assigned which are reasonably within the scope of the duties in this job classification
Understands and performs in accordance with all applicable regulatory and compliance requirements
Complies with all standard operating policies and procedures
Qualifications
Education
Associate's Degree in computer field preferred or equivalent experience. required
Experience
1-3 years experience in customer service environment preferred
Knowledge, Skills and Abilities
Familiarity with individual or end-user computing environment.
Ability to coordinate user requests, through to resolution.
Ability to adhere to Versiti IS standards and work in a regulated environment.
Excellent oral and written communication skills.
Excellent interpersonal skills.
Demonstrated organizational skills.
Ability to work with minimal supervision.
Familiarity with standard business desktop applications.
Tools and Technology
Desktop computers, laptops, and handheld personal devices (tablets, mobile devices and other wireless equipment). required
Network printers and multi-function devices. required
Service Desk ticketing systems. required
All Microsoft office products including Office 365 and Sharepoint. required
All Adobe products. required
VMWare. required
#AJ123
Not ready to apply? Connect with us for general consideration.
$36k-51k yearly est. Auto-Apply 5d ago
Entry Level Help Desk Technician
Reynolds and Reynolds Company 4.3
Remote support technician job in Dayton, OH
":"The Entry Level Help Desk Technician responds to and diagnoses service issues through discussions with dealership customers and is responsible for leveraging resources across all levels of the organization. You will serve as single point of ownership for customer issues.
You will follow call center procedures, document customer issues, include troubleshooting steps and resolution in the call-tracking tool.
You will diagnose customer issues and assign appropriate support.
You will ensure resolution of issues.
","job_category":"Information Technology","job_state":"OH","job_title":"Entry Level Help Desk Technician","date":"2026-01-07","zip":"45430","position_type":"Full-Time","salary_max":"0","salary_min":"0","requirements":"Associate degree or equivalent in related field~^~Strong customer service skills~^~Analytical thinker~^~Troubleshooting and problem solving skills~^~Oral and written communication skills","training":"Mentoring with an experienced Frontline consultant that includes active listening and hands on training.
Formal classroom instructional training in various Hardware solutions.
","benefits":"Our associates receive medical, dental, vision, and life insurance.
We also offer company contributions to your HSA, 6% match on 401(k), and a work\/life balance with paid time off.
At our Dayton office, you can take advantage of our great training programs and facility amenities, including an onsite dining facility offering complimentary breakfast and lunch, a fitness center, and an onsite medical center.
We also offer a wide variety of sports and social leagues to participate in after work, along with volunteering initiatives through our Associate Foundation.
Reynolds and Reynolds promotes a healthy lifestyle by providing a non-smoking environment.
Reynolds and Reynolds is an equal opportunity employer.
","
$43k-60k yearly est. 60d+ ago
IT Help Desk
Sentinel 3.8
Remote support technician job in Cincinnati, OH
Responsibilities
We're looking for a detail-oriented and personable IT Help Desk Technician with experience in level 1 & level 2 assistance to be full time for our client in Ohio. We are looking for someone who thrives on delivering outstanding customer service while tackling diverse technical challenges. You'll serve as the first and second line of defense for technical support, helping maintain and improve their Microsoft 365 infrastructure, secure file management (Egnyte), Microsoft Teams Rooms, and local networked environments. If you enjoy helping people and solving problems using your knowledge of modern tools this role is built for you. This position is a direct placement with our client located in Cincinnati, OH.
Qualifications
Responsible for:
Respond to support requests via phone, email, and ticketing system in a professional and timely manner
Provide hands-on and remotesupport for desktops, laptops, mobile devices, and peripherals (Windows)
Support user onboarding/offboarding-including account setup, hardware provisioning, and documentation
Troubleshoot common issues related to Microsoft 365, printers, and file access (Egnyte)
Provide white-glove support with a focus on fast, friendly and effective solutions.
Administer and troubleshoot Microsoft Intune for endpoint configuration, policy deployment, and compliance
Manage identity, security groups, and device access through Entra ID / Azure Active Directory
Set up, maintain, and troubleshoot Microsoft Teams Room systems and AV hardware
Provide support for Egnyte file-sharing platform including user access management and sync issues
Resolve escalated networking issues (basic switch/Wi-Fi setup, DNS, DHCP, IP configuration)
Enforce and support security practices including multi-factor authentication (MFA), encryption, and patching
Provide set-up and ongoing support for Microsoft Teams Rooms, video conferencing and AV equipment.
Monitor and respond to alerts related to endpoint compliance, antivirus, and patching.
Additional duties as assigned
Required Skills & Experience
3-5 years in a help desk or IT support role, with experience handling both Level 1 and Level 2 issues
Strong communication skills and a customer-centric approach to support
Familiarity with Microsoft 365, Entra ID / Azure AD, and Intune
Experience supporting Microsoft Teams Room setups
Basic networking knowledge: IP addressing, DNS, DHCP, switches, and Wi-Fi connectivity
Understanding of cybersecurity fundamentals (e.g., endpoint protection, MFA, secure access and patch management)
Experience supporting Egnyte or similar cloud file-sharing platforms
Familiarity with hybrid environments and VPN configurations a plus
Familiarity with printer and peripheral troubleshooting
Working knowledge of remotesupport tools (e.g., TeamViewer, Quick Assist, AnyDesk, Ninja)
Certifications such as CompTIA A+, Network+, Microsoft Certified: Modern Desktop Administrator, or similar a plus
Experience in hybrid or remote-first environments
Ability to document processes and contribute to a shared knowledge base Soft Skills & Traits
Strong customer service orientation and communication skills
Ability to troubleshoot logically and explain technical solutions clearly
Organized, detail-oriented, and be able to manage multiple tasks and priorities
Self-starter with a team-first mentality and a willingness to grow and learn
The candidate must have a car, as this position requires travel between location and the transportation of equipment
A valid driver's license and proof of vehicle insurance will be required
Legally authorized to work in the US without sponsorship
Must demonstrate a “can-do” attitude
We focus on candidates that display our “ACE” factor - Attitude, Compassion, and Enthusiasm to deliver quality solutions with exceptional customer service.
Compensation Range:
$35.00 to $40.00 per hour
What you get:
Our client is committed to providing a comprehensive, best-in-class benefits package that supports the physical, financial, and emotional well-being of their employees. Their offerings include:
Medical, dental, and vision insurance
Life and disability coverage
Generous 401(k) match
Student loan repayment assistance
In addition to paid holidays, vacation, and personal days, they also offer:
Fully paid medical and parental leave
Access to mental health services
Additional wellness resources and support
Overview
MOTIVATED…..make IT happen!
Sentinel Technologies, Inc. has been rated a top workplace every year since 2012!
About Us:
Sentinel delivers solutions that can efficiently address a range of IT needs - from security, to communications, to systems & networks, to software applications, to cloud and managed services; all of which include our staffing solutions for our clients. Since 1982, Sentinel has grown from providing technology maintenance services to our current standing as one of the leading IT services and solutions provider in the US. We have aligned with many of today's global technology leaders including Cisco, Dell, VMware and Microsoft. Sentinel services customers both nationally and internationally with primary support operating centers in Downers Grove (HQ), Chicago, and Springfield, IL; Phoenix, AZ.; Lansing, and Grand Rapids, MI; Milwaukee, WI; and Denver, CO.
If you are MOTIVATED… you can make IT happen at Sentinel. Our commitment to our employees is to create a work environment that encourages creativity, an entrepreneurial spirit, fosters growth through certification and hands-on training, and values a team-oriented culture with rewards based on impact!
If you share our passion about what technology can do and want to be part of a top workplace environment - we'd like to have you join our team. Learn more at *************************
As part of Sentinel's employment process, candidates will be required to complete a background check. Only those who meet the minimum requirements will be contacted. No phone calls please.
Sentinel is proud to be an equal opportunity employer including disability and veterans. In accordance with Title VII and state regulations, all qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, marital status, pregnancy, genetics, disability, military, veteran status or any other basis protected by law.
If you are an individual with a disability and need assistance in applying for a position, please contact ************************.
The “Know Your Rights” Poster is available here
********************************************************************************************
Sentinel EEO Policy Statement is available here.
****************************************
JFNDNP
$28k-36k yearly est. Auto-Apply 18d ago
Onsite IT Technical Support Specialist
SPX Technologies 4.2
Remote support technician job in Mason, OH
Building the people that build the world.
With platforms in HVAC and Detection and Measurement, SPX Technologies builds innovative solutions that enable a safer, more efficient, sustainable world. Through our RiSE talent development framework, we Reach, Identify, Strengthen, and Engage our employees to support them in their continued development. We're a global company of problem solvers, collaborators, and innovators, and our businesses build solutions that impact the world.
As part of Engineered Air Movement, Cincinnati Fan is a leading manufacturer of industrial fans and blowers for OEMs and industrial applications With its high attention to detail for products that are durable, energy efficient, and unparalleled in performance, companies rely on Cincinnati Fan to provide comfort and mission critical and industrial cooling solutions.
How you will make an Impact (Job Summary)
SPX is a diverse team of unique individuals who all make an impact. As the IT Technical Support Specialist, you will be responsible for delivering comprehensive IT services to end users, ensuring efficient resolution of incidents and service requests, and providing exceptional customer service. You will be hands on with technology, supporting customers in person and virtually. Having the ability to solve technical problems with minimal assistance, you will play a vital role in ensuring the smooth operation of SPX's IT systems for our Engineered Air Movement Mason, Ohio location. The successful Technical Support Specialist possesses strong technical background within IT and expertise in the support of end user hardware, software, and peripherals. The position will be onsite, 5 days a week.
What you can expect in this role (Job Responsibilities)
While each day brings new opportunities at SPX, your core responsibilities will be:
Incident Management and Service Fulfillment:
Manage life cycle (ticket generation to closure) of assigned incidents and service requests, including assessing impact and urgency, assigning to proper group, and ensuring timely resolution and minimal downtime. Primary support to Engineered Air Movement factory with additional assignments as needed for other SPX divisions.
Document and maintain accurate records of incidents, service requests, and solutions within the ticketing system.
Escalate incidents to appropriate IT resources in accordance with established procedures.
Provide frontline technical support to end users, both remotely and in-person, by diagnosing and resolving hardware, software, and network related issues.
Support ancillary systems such as desk phones, key fob system, and surveillance cameras.
Onsite support for factory floor equipment including but not limited to laser cutter communications, label printers, and dog tag machines.
Provision and maintain factory tablets to users in accordance with IT policy and procedures.
Track and manage IT assets in accordance with IT procedures.
Identify, research, and assist in implementation of new technologies.
Technical Support:
Provide frontline technical support to end users, both remotely and in-person, by diagnosing and resolving hardware, software, and network related issues.
Support ancillary systems such as desk phones, key fob system, and surveillance cameras.
Onsite support for factory floor equipment including but not limited to laser cutter communications, label printers, and dog tag machines.
Provision and maintain factory tablets to users in accordance with IT policy and procedures.
Track and manage IT assets in accordance with IT procedures.
Identify, research, and assist in implementation of new technologies.
Customer Support:
Deliver excellent customer service, building rapport with end users.
Provide clear and concise instructions and explanations.
Communicate and collaborate with internal teams and vendors to escalate and resolve complex technical issues.
Support sales reps and internal users with site specific applications and scenarios.
Continuous Improvement:
Contribute to the continuous improvement of IT infrastructure and processes by providing feedback and recommending solutions.
Assist in the development and/or implementation of IT policies, procedures, and best practices.
Stay up to date with emerging technologies and industry trends, actively seeking opportunities for development and knowledge enhancement.
Participate in other projects as assigned that relate to the overall goals of the department and organization.
What we are looking for (Experience, Knowledge, Skills, Abilities, Education)
We each bring something to the table, and we are looking for someone who has:
Required Experience
At least 2 years of IT technical support experience in a corporate environment
Preferred Experience, Knowledge, Skills, and Abilities
4 years of IT technical support experience in a corporate environment preferred
Proven experience in providing technical support to end users
Strong knowledge of hardware, software, peripherals, copiers, printers, scanners, and mobile devices
Proficiency troubleshooting and resolving technical problems
Prior experience supporting corporate executives
Familiarity with networking concepts, protocols, and configurations
Experience with Desktop, LAN, and telecommunications devices
Knowledge of ITIL (IT Infrastructure Library) principles and practices
Excellent customer service and verbal and written communication skills, with the ability to effectively explain technical concepts to non-technical users
Detail oriented with strong analytical and problem solving skills
Self-directed, exhibiting strong initiative, and the ability to prioritize and execute multiple priorities in a fast paced and changing environment.
Support onsite production day shift and office schedules working hours.
Flexible to provide on-call support, outside of normal working hours, as needed.
Education & Certifications
Associate degree in Information Technology, Computer Science, business, or another related field preferred
Certifications such as CompTIA A+, Microsoft Certified Solutions Associate (MCSA)
Travel & Working Environment
Onsite
Travel negligible
How we live our culture
Our culture is at the center of what we do and, more importantly, who we are. Our core values set a standard for how we manage ourselves, and our Leadership Model sets the standard for how we engage with each other. Whether you are an individual contributor or you lead a large team, each of us leads at SPX.
What benefits do we offer?
We know that the well-being of our employees is integral. Our benefits include:
Generous and flexible paid time off including paid personal time off, caregiver, parental, and volunteer leave
Competitive health insurance plans and 401(k) match, with benefits starting day one
Competitive and performance-based compensation packages and bonus plans
Educational assistance, leadership development programs, and recognition programs
Our commitment to embrace diversity to build a culture of inclusion at SPX
We value different backgrounds, experiences, and voices at SPX, and we are committed to challenging ourselves, openly communicating, and striving to improve every day. We believe in creating an inclusive work environment where everyone has a voice and is encouraged to realize their fullest potential.
SPX is an affirmative action and equal opportunity employer committed to making selection decisions without regard to race, color, religion, sex, sexual orientation or identity, national origin, age, disability, veteran status, or any other legally protected basis.
$38k-65k yearly est. 3d ago
Technical Support Specialist
LCS 4.7
Remote support technician job in Cincinnati, OH
Are you the go-to problem-solver when it comes to tech questions? London Computer Systems (LCS) is hiring Technical Support Specialists to join our Product Support team. You'll become an expert in our Rent Manager Property Management Software and help customers get the most out of it by resolving questions and troubleshooting issues-whether it's related to data, connectivity, reports, or our mobile app-often on the very first call.
If you enjoy learning new technology, digging into challenges, and helping people succeed, this role is for you.
What You'll Do
* Become an expert in Rent Manager and its related applications
* Troubleshoot software and technical issues via phone, email, and remote sessions
* Guide users with clear communication and best practices
* Document and track issues using ticketing software
* Collaborate with internal teams to improve processes and customer satisfaction
What You Bring
* Previous experience in technical support, help desk, or customer-facing service role
* Strong problem-solving, troubleshooting, and communication skills
* Familiarity with tools like ticketing systems, remotesupport, or softphones
* Working knowledge of Windows, Office 365, and basic networking (WAN/LAN)
* Accountability and adaptability in a fast-paced environment
Ideal Candidates
* IT/Computer Science grads or those with programming experience can leverage our scripting tools to help customers with custom reports.
* Backgrounds in retail management, tutoring, training, or teaching are also a great fit-your ability to guide and support others matters most.
* Even if your background isn't traditional, if you love learning technology and helping people, this role could be the right fit for you.
Why Work at LCS
* Hybrid flexibility: 50% in-office, 50% remote
* Comprehensive training to set you up for success from day one
* Competitive benefits: health, dental, vision, life insurance, 401(k) with company match, paid time off, 10 company holidays, paid medical leave/disability, and wellness program rewards
* Fun, collaborative culture: Recognized as one of Cincinnati's Top Workplaces with food trucks, trivia, sports teams, and more
* Modern office campus: fitness center and nature trail
About LCS
London Computer Systems (LCS), based in Cincinnati, Ohio, builds software and technology solutions that help businesses thrive. We've been recognized as a Top Workplace since 2012 for our supportive, collaborative, and fun culture.
Candidates who are currently students and will graduate by May 2026 are encouraged to apply.
LCS is an Equal Opportunity Employer. Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time. Candidates must live in the Greater Cincinnati area or be willing to relocate.
#LI-Hybrid
#L9C1S40
Job Type: Full-time
Expected hours: 40 per week
Schedule:
* 8 hour shift
* Day shift
* Monday to Friday
* 10am - 7pm
Work Location: Hybrid remote, 9140 Waterstone Boulevard Cincinnati, OH 42549
$34k-66k yearly est. 12d ago
Technical Support Specialist Tier 2
Database USA 4.1
Remote support technician job in Dayton, OH
About Us JangoMail is a high-volume email marketing service provider helping clients send millions of messages on a daily basis. Our infrastructure spans Microsoft SQL Server, Linux-based email sending servers across multiple cloud platforms, Amazon Web Servces, and a suite of internal .NET applications.
We are seeking a tier 2 technical support specialist to ensure our systems run smoothly in a 24x7 environment. This role combines some database administration, email system operations, client services, and general infrastructure oversight. The position is hands-on, but also requires ownership of day-to-day stability and client satisfaction.
Key Responsibilities
Database Administration
Manage and assist with Microsoft SQL Server environments.
Run reporting queries for customers and support staff.
Troubleshoot and resolve database issues in production and test environments.
Client Services & Operations
Serve as an escalated point of contact for client requests and technical support tickets.
Coordinate with internal teams to resolve issues related to deliverability, list management, and platform usage.
Test and validate changes, patches, and system updates.
Document support processes and maintain operational runbooks.
Email Systems & Infrastructure
Help manage email delivery platforms hosted on Linux servers across multiple cloud providers.
Troubleshoot DNS and delivery issues for users.
Monitor deliverability, bounce handling, and abuse/spam complaints.
Help with managing servers within an Amazon Web Services environment.
Ensure uptime and smooth operation of in-house .NET applications (no development required, but operational oversight expected).
Desired Qualifications
1-2+ years of SQL Server experience (administration basics and T-SQL knowledge).
Familiarity with Linux server administration in cloud hosting environments.
Familiarity with email related components such as SMTP, API, and DNS records.
Experience managing client services/support operations (ticketing systems, client communications).
Experience with cloud services providers (AWS and remote server providers).
Knowledge of basic HTML and CSS.
Strong troubleshooting and problem-solving skills.
Willingness to learn and develop skills in database and server administration; use of SQL; and bulk email sending best practices.
We are based in Dayton, OH. This is an in-office position with standard workdays and periodic on-call rotation for after hours emergency support tickets.
$56k-81k yearly est. 3d ago
Technical Support Specialist
Cincinnati Country Day School 3.9
Remote support technician job in Cincinnati, OH
Cincinnati Country Day School is an equal opportunity employer that actively seeks employees who reflect and support our mission-driven commitment to academic excellence and to creating and maintaining a diverse and inclusive community. CCDS pays competitively and provides an excellent benefits package. Applicants must be eligible to work in the US. Salary range ($65,000-$75,000) is dependent on experience and qualifications.
Position
Cincinnati Country Day School is seeking a dedicated and skilled technical support specialist for a full-time, 12-month, on-site role. As a member of the Technology Office, this role is charged with maintaining and deploying systems that support the pedagogical and operational goals of Country Day's benchmark technology program. The technical support specialist will be essential in maintaining and supporting the school's technological infrastructure by delivering technical assistance and ensuring reliable operation of IT systems. Experience working in a school environment is preferred but not required. This position is managed by the enterprise systems manager.
Key Responsibilities:
•Provide Tier 1 and Tier 2 deskside technical support for students, faculty, and staff while prioritizing responsiveness and follow-through
•Troubleshoot technical issues related to Microsoft 365 apps, connectivity, and device management
•Install and configure hardware and software, set up new equipment, and provide configuration and support for Microsoft Teams VOIP system
•Provide event setup and technical support for audiovisual equipment and computer systems, including Miracast technologies
•Update and maintain records within the Lenel OnGuard access control system to ensure accurate and secure data management
•Track and respond to endpoint security alerts, ensuring timely incident resolution, vulnerability remediation, and threat prevention; experience with Coro and Microsoft Defender Security and Compliance cybersecurity disciplines preferred
•Provide administrative support for Clever and Securly
•Help document processes and workflows
•Collaborate with departments across the organization and within the technology team
•Maintain confidentiality and handle sensitive information with discretion
•Operate as a versatile professional, handling a wide range of technical and system responsibilities
•Adhere to school policies and assist with the execution of other duties assigned, including IT-related projects
Required Qualifications:
•Bachelor's degree in computer science, information technology, or related field
•Technical support or security certification preferred
•3+ years of experience in IT support, systems administration, or a similar role
•Experience with Microsoft 365, including Outlook, SharePoint, Teams, and OneNote
•Working knowledge of Entra ID, Intune
•Strong verbal and written communication skills complemented by excellent interpersonal abilities, with a collaborative, flexible, and growth-oriented mindset
•Self-motivated with excellent time management skills and a proven ability to meet deadlines and manage multiple priorities
•Must be able to meet the physical demands of the position, including lifting up to 50 pounds and performing activities such as bending, crouching, and sitting on the ground
•Proven ability to thrive in a dynamic, fast-paced setting by maintaining patience while managing multiple priorities and deadlines
•Strong knowledge of networking fundamentals
•Exceptional analytical and problem-solving skills
Interested candidates should send a resume and cover letter to Robert Baker, director of technology, at *****************************. The deadline to apply is December 31, 2025, with the plan to finalize the search in January 2026. To learn more about Country Day, visit ****************************
Cincinnati Country Day School does not discriminate on the basis of race, color, creed, sex, gender identity, sexual orientation, disability, age (40 or over), national origin, ancestry, or military service/veteran status in the administration of its educational programs and policies, admission decisions, tuition aid programs, employment practices and benefits, athletics, or other school-administered programs.
$65k-75k yearly Easy Apply 42d ago
Site Services Technician I (Days)
National Resilience, Inc.
Remote support technician job in Olde West Chester, OH
A career at Resilience is more than just a job - it's an opportunity to change the future.
Resilience is a technology-focused biomanufacturing company that's changing the way medicine is made. We're building a sustainable network of high-tech, end-to-end manufacturing solutions to better withstand disruptive events, serve scientific discovery, and reach those in need.
For more information, please visit ******************
Brief
This position performs autonomous execution of site service tasks associated with the maintenance of site facilities equipment. **This is a day shift position Monday-Friday, 7:00 am-3:30 pm
OR
8:00 am-4:30 pm.
Job Responsibilities
Maintain Office space, conference rooms, and desk allocations.
Maintain Site Pest Control
Maintain Site Housekeeping
Maintain Groundskeeping and parking lots
Maintain Café equipment
Maintain Roof Maintenance and repairs
Maintain Site Fork Truck Maintenance and repairs
Maintain Elevator Maintenance and repairs
Maintain restrooms
Manage small office moves, painting, flooring repairs, ect.
Prepare documentation of activities, actions, and/or results.
Read SOPs (Standard Operating Procedures) and excerpts from technical documentation.
Complete required training.
Ensure proper documentation practices during job activities.
Perform visual inspections.
Communicate policies and procedures to vendors. .
Assist others in investigations and studies.
Use CMMS (Computerized Maintenance Management System) to manage logistics
Perform, in order of priority, work required in response to Facilities equipment requests
received through the Work Request System
Read and interpret diagrams, drawings, and other schematics
Perform daily Facility equipment checks
Pull necessary parts to complete a work order or ticket
Able to manage others (escorting contractors).
Education, Qualifications, Skills, and Experience
Minimum Requirements
Entry Level position
Strong communication skills, written and verbal skills
Ability to obtain Forklift and Aerial lift Certifications
Preferred Background
High school diploma and certification in a skilled trade (electrical, boiler operations, etc.)
Associate's degree in a technical discipline desirable
Some experience with building fire systems, plumbing, lighting, HVAC equipment (boilers, chillers, cooling towers, air handlers, humidifiers, and air dryers), low voltage electrical systems, emergency diesel generators.
Relevant skilled trades training or certificates
Prior experience with CMMS
Resilience Physical and Mental Requirements Checklist
The following is a checklist of a number of the principal physical and mental requirements of a position with Resilience. This document is intended to accompany, and should be read in conjunction with, the job description for the position. This is not intended as an exclusive list of essential functions for the position. Certain general requirements and functions - such as regular and predictable attendance at work and working cooperatively with co-workers - apply to all positions at Resilience and are not specifically listed here:
☒ Lifting/Carrying 50 lbs.
☒ Working at Heights of 20 ft.
☒ Sitting
☒ Standing
☒ Walking
☒ Bending
☒ Stooping
☒ Twisting
☒ Reaching
☒ Repetitive Motion
☒ Noise Exposure
☒ Operating Vehicles
☒ Operative Moving Machinery
☒ Chemical Usage
☒ Traveling
☒ Monitoring Other People's Work
☒ Wearing Personal Protective Equipment
☒ Specific visual skills (i.e., extensive reading or computer use, normal color vision, depth perception, or visual acuity)
☒ Specific hearing requirements
☒ Interpreting sounds and associated meanings at volume levels consistent with interpersonal or group conversations; interpreting letters and numbers when viewed on a computer screen, monitor, reports and other documents; identifying and distinguishing colors; seeing with 20/20 (or better) vision, with or without correction
☒
Outdoor work could include Landscaping, Painting, Shoveling snow/salting walkways, Working on security gates, assisting with PM of grease pit, general roof repairs and PM's.
Sponsorship or support for work authorization, including visas, is not available for this position.
Resilience is an Equal Employment Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, disability status, physical or mental disability, genetic information, or characteristic, or other non-job-related characteristics or other prohibited grounds specified in applicable federal, state, and local laws. Requests for reasonable accommodation can be made at any stage of the recruitment process.
Resilience offers employees a robust total rewards program including an annual cash bonus program, a 401(k) plan with a generous company match and our benefits package which is thoughtfully designed to support our employees with great healthcare (including medical, dental and vision), family building benefits, life and disability insurance, flexible time off, paid holidays, other paid leaves of absence, tuition reimbursement and support for caregiving needs. Our target base pay hiring range for this position is $19.00 - $28.00 per hour. Actual base pay is dependent upon a number of factors, including but not limited to, the candidate's geographical location, relevant experience, qualifications, skills and knowledge. Excited about Resilience and the biomanufacturing revolution? We encourage you to apply and start a conversation with one of our recruiters.
$19-28 hourly Auto-Apply 40d ago
Help Desk Technician
American Battery Solutions
Remote support technician job in Springboro, OH
Needing 2 positions, 2nd and 3rd shifts.
The Help Desk Technician will provide technical support to ABS internal clients. The Help Desk Technician is responsible for troubleshooting and resolving IT productivity issues.
Responsibilities
Provide first-line technical support via phone, email, or in-person to end-users.
Troubleshoot and resolve hardware and software issues for desktops, laptops, and mobile devices.
Install, configure, and maintain operating systems and software applications.
Assist with account provisioning and password resets.
Assist in the setup and maintenance of IT equipment and infrastructure.
Collaborate with senior technicians to escalate and resolve complex technical issues.
Document and track support requests in our ticketing system.
Ensure a high level of customer satisfaction through effective communication and issue resolution.
Stay up-to-date with the latest technology trends and industry best practices.
Adhere to federal and state regulations.
Adhere to all company policies, processes, and procedures.
Performs other duties as requested, directed, or assigned.
Predictable and reliable attendance.
Position Qualifications
Associates degree in an Information Technology discipline or related field of study or equivalent experience.
Minimum one (1) year experience in IT help desk or support level function.
Relevant IT certifications (CompTIA A+, Network+, or similar) preferred.
Proficient understanding of computer hardware and software.
Experience with Windows and mac OS operating systems.
Familiarity with Microsoft Office Suite and cloud-based productivity tools.
Strong problem-solving skills and attention to detail.
Excellent communication and customer service skills.
Previous help desk or customer support experience.
Eagerness to learn and a passion for technology.
A strong desire to build a career in IT support.
Key Competencies
Focuses on Quality: Drives work results with a quality focus on actions and results.
Continual Improvement: Displays a consistent orientation toward producing the highest quality products or services, while keeping a focus on sustainability. Constantly looking for incremental improvements in work processes and results.
Takes Initiative: Exhibits strong drive for results and success; conveys a sense of urgency and drives issues to closure; persists despite obstacles and opposition.
Working Safely: Demonstrates safe behaviors. Aware of potential risks and threats in the workplace.
Delivers Results: Achievement-oriented, feeling a sense of urgency to reach goals on time, if not before.
Teamwork: Works cooperatively with others to accomplish team goals and organizational objectives.
Communications: Exchanges thoughts, feelings, and information effectively.
Physical Requirements / Working Conditions
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
Prolonged periods sitting at a desk and working on a computer.
Constantly operates a computer and other office equipment.
Ability to adjust focus, especially due to concentration on a computer screen.
May need to lift and carry up to 30 pounds and/or position the body to reach items on the floor/below knee level or reach overhead.
The person in this position needs to occasionally move about in industrial environments, and on uneven terrain.
Works in a temperature-controlled office environment, with occasional work in outdoor weather conditions, and in industrial environments.
The noise level in the work environment can be moderately loud.
Why Join Us
American Battery Solutions (ABS) provides comprehensive 100% employer paid benefit plans to employees and their family, competitive salary and retirement program. ABS employs a diverse and inclusive workforce.
Benefits Overview
Paid time off includes 3 weeks vacation, up to 72 hours sick, 15 holidays, and parental leave.
100% company-paid medical, dental, vision, short-term disability, long-term disability, and life insurance.
Flexible Spending Account (FSA) and Health Savings Account (HSA) offerings.
Company provided 401K savings plan with immediately vested matching contributions to help you save for retirement.
Voluntary benefits offerings.
Tuition assistance.
Employee Referral Program.
Employee development and career growth opportunities.
About Us
American Battery Solutions Inc. (“ABS”) is a manufacturer of advanced batteries for commercial, fleet, and industrial on- and off-road vehicles. Located in the heart of the U.S. automotive region with facilities in Michigan and Ohio. In 2023, ABS was acquired by Komatsu, a world leader in construction, mining, forestry, and industrial heavy equipment in support of Komatsu's 2050 carbon neutrality goal. ABS continues to operate as an independent entity serving Komatsu applications while continuing to expand and grow our core commercial, fleet and industrial business.
As we have grown, ABS has assembled a world-class team of dedicated and experienced engineers. This team is equipped with a deep understanding of high-voltage, automotive-grade battery systems from concept development and prototyping, to testing and validation, to high-volume production. We pride ourselves on developing a diverse team of next generation battery experts.
The Location - Springboro, OH
American Battery Solutions Advanced Battery Manufacturing Center is located in beautiful and historic Springboro Ohio. Life in Springboro is all about the quality and character of our community and that is why Springboro continues to be a top-ten-rated City to live, work, play, and raise a family. In fact, Springboro was rated #3 among the top 10 communities in greater Southwest Ohio. In essence, Springboro appeals to everyone from young families to people looking for the perfect place to retire. Our great neighborhoods, excellent schools, safety, services, and amenities all contribute to Springboro's exceptional quality of life. Springboro offers a variety of public programming that includes outdoor concerts, festivals, and fireworks. Our residents enjoy bike and walking trails, an 18-hole public golf course, a charming and vibrant historic district, and 501 acres of parks.
AMERICAN BATTERY SOLUTIONS IS AN EQUAL OPPORTUNITY EMPLOYER.
$34k-59k yearly est. Auto-Apply 41d ago
IT Support Specialist
Opspro
Remote support technician job in Springboro, OH
Job Summary: OPSPro specializes in providing small businesses and government contractors with compliance and operational support to include HR, Payroll, Accounting, Contracting, and IT.
Candidate will provide end user support for local and remote users. Install, support, and maintain local and remote computers. Ability to work as part of a cross-functional team while handling multiple tasks concurrently. Support and maintain corporate application systems for email and intranet. Willingness to take on new projects and responsibilities. Contributes to a positive team/work environment while continually seeking ways to enhance contributions to the team.
Essential Duties and Responsibilities: Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position.
Provide remote and in-person technical support, incident, and problem management to end users on technology issues regarding computer operations, software support, setups, and error messages
Troubleshoot and support software applications and business processes
Troubleshoot and repair new or existing hardware.
Analyzes and tests new hardware / software configurations
Provide technical support for local and remote laptop users including rebuild, reimage, remotesupport, and VPN support
Assist the technical lead with projects from implementation through testing and production
Must be able to effectively communicate with users at all skill levels and document unique issues and solutions in a support knowledgebase or procedure/policy documents
Accurately update applications, websites, and content management systems
Accurately update and maintain electronic records with current data.
On call, and evening or weekend hours will be required as needed for support and maintenance issues. Domestic travel could be required
Some local travel will be required Perform other duties and special projects as assigned
Qualifications:
Experience with Office365 administration and support
Troubleshooting network and wireless issues
Experience supporting Windows 7 and Windows 10
Technical certificates are a plus
Required Skills:
Must be customer-service and results oriented, an experienced problem solver who seeks assistance, when necessary, a self-starter with excellent oral and effective written communication skills, able to handle multiple tasks simultaneously and an experienced decision maker
Minimum 2-4 years of experience with computer systems support, helpdesk support, computer deployment and imaging.
Working knowledge of Microsoft Office and Windows Operating Systems. Experience with Linux and Macintosh operating systems is a plus
Experience with Office365 end user/client support
Working knowledge of computer networks and Wi-Fi
Ability to work as single resource at client locations
Experience supporting multiple clients or tasks simultaneously
Experience installing software, patches and updates on desktops and laptops
Phone and people skills which promote end-user satisfaction
Minimum Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.
Problem Solving - Identifies and resolves problems in a timely manner; gathers and analyzes information skillfully; develops alternative solutions; works well in group problem solving situations; uses reason even when dealing with emotional topics.
Written Communication - Writes clearly and informatively; edits work for spelling and grammar; varies writing style to meet needs; presents numerical data effectively; able to read and interpret written information.
Diversity - Demonstrates knowledge of EEO policy; shows respect and sensitivity for cultural differences; promotes a harassment-free environment; builds a diverse workforce.
Ethics - Treats people with respect; keeps commitments; inspires the trust of others; works with integrity and ethically; upholds organizational values.
Strategic Thinking - Develops strategies to achieve organizational goals; understands organization's strengths & weaknesses; analyzes market and competition; identifies external threats and opportunities; adapts strategy to changing conditions.
Planning/Organizing - Prioritize and plans work activities; uses time efficiently; plans for additional resources; sets goals and objectives; organizes or schedules other people and their tasks; develops realistic action plans.
Professionalism - Approaches others in a tactful manner; reacts well under pressure; treats others with respect and consideration regardless of their status or position; accepts responsibility for own actions; follows through on commitments.
Innovation - Displays original thinking and creativity; meets challenges with resourcefulness; generates suggestions for improving work; develops innovative approaches and ideas; presents ideas and information in a manner that gets others' attention.
Qualifications - To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Language Skills - Ability to read, analyze and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports, proposals, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.
Mathematical Skills - Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations.
Reasoning Ability - Ability to define problems, collect data, establish facts, and draw valid conclusions. Ability to question activities and issues in all functional areas and make sound business decisions based on that data.
Physical Demands - The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this Job, the employee is regularly required to sit, talk, type or hear. The employee is frequently required to walk; use hands to finger, handle, or feel and reach with hands and arms.
Work Environment - The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. The employee will normally work in a temperature-controlled office environment, with frequent exposure to electronic office equipment.
Core Values:
Team First
Good Egg
Trusted Advisor
Actively Seeks Knowledge
Own Your Stuff
Client Mindset
OPSPro is an EEO employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or any other applicable legally protected characteristics. OPSPro participates in the E-Verify Employment Verification Program.
This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and apprenticeship. OPSPro makes hiring decisions based solely on qualifications, merit, and business needs.
Job Applicant Poster Viewing Center
Upon receiving an offer of employment all applicants will be required to do a background check. Including a criminal record check and employment/education verification.
$34k-59k yearly est. 31d ago
IT Support Specialist
Opspro, LLC
Remote support technician job in Springboro, OH
Job Description
Job Summary: OPSPro specializes in providing small businesses and government contractors with compliance and operational support to include HR, Payroll, Accounting, Contracting, and IT.
Candidate will provide end user support for local and remote users. Install, support, and maintain local and remote computers. Ability to work as part of a cross-functional team while handling multiple tasks concurrently. Support and maintain corporate application systems for email and intranet. Willingness to take on new projects and responsibilities. Contributes to a positive team/work environment while continually seeking ways to enhance contributions to the team.
Essential Duties and Responsibilities: Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position.
Provide remote and in-person technical support, incident, and problem management to end users on technology issues regarding computer operations, software support, setups, and error messages
Troubleshoot and support software applications and business processes
Troubleshoot and repair new or existing hardware.
Analyzes and tests new hardware / software configurations
Provide technical support for local and remote laptop users including rebuild, reimage, remotesupport, and VPN support
Assist the technical lead with projects from implementation through testing and production
Must be able to effectively communicate with users at all skill levels and document unique issues and solutions in a support knowledgebase or procedure/policy documents
Accurately update applications, websites, and content management systems
Accurately update and maintain electronic records with current data.
On call, and evening or weekend hours will be required as needed for support and maintenance issues. Domestic travel could be required
Some local travel will be required Perform other duties and special projects as assigned
Qualifications:
Experience with Office365 administration and support
Troubleshooting network and wireless issues
Experience supporting Windows 7 and Windows 10
Technical certificates are a plus
Required Skills:
Must be customer-service and results oriented, an experienced problem solver who seeks assistance, when necessary, a self-starter with excellent oral and effective written communication skills, able to handle multiple tasks simultaneously and an experienced decision maker
Minimum 2-4 years of experience with computer systems support, helpdesk support, computer deployment and imaging.
Working knowledge of Microsoft Office and Windows Operating Systems. Experience with Linux and Macintosh operating systems is a plus
Experience with Office365 end user/client support
Working knowledge of computer networks and Wi-Fi
Ability to work as single resource at client locations
Experience supporting multiple clients or tasks simultaneously
Experience installing software, patches and updates on desktops and laptops
Phone and people skills which promote end-user satisfaction
Minimum Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.
Problem Solving - Identifies and resolves problems in a timely manner; gathers and analyzes information skillfully; develops alternative solutions; works well in group problem solving situations; uses reason even when dealing with emotional topics.
Written Communication - Writes clearly and informatively; edits work for spelling and grammar; varies writing style to meet needs; presents numerical data effectively; able to read and interpret written information.
Diversity - Demonstrates knowledge of EEO policy; shows respect and sensitivity for cultural differences; promotes a harassment-free environment; builds a diverse workforce.
Ethics - Treats people with respect; keeps commitments; inspires the trust of others; works with integrity and ethically; upholds organizational values.
Strategic Thinking - Develops strategies to achieve organizational goals; understands organization's strengths & weaknesses; analyzes market and competition; identifies external threats and opportunities; adapts strategy to changing conditions.
Planning/Organizing - Prioritize and plans work activities; uses time efficiently; plans for additional resources; sets goals and objectives; organizes or schedules other people and their tasks; develops realistic action plans.
Professionalism - Approaches others in a tactful manner; reacts well under pressure; treats others with respect and consideration regardless of their status or position; accepts responsibility for own actions; follows through on commitments.
Innovation - Displays original thinking and creativity; meets challenges with resourcefulness; generates suggestions for improving work; develops innovative approaches and ideas; presents ideas and information in a manner that gets others' attention.
Qualifications - To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Language Skills - Ability to read, analyze and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports, proposals, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.
Mathematical Skills - Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations.
Reasoning Ability - Ability to define problems, collect data, establish facts, and draw valid conclusions. Ability to question activities and issues in all functional areas and make sound business decisions based on that data.
Physical Demands - The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this Job, the employee is regularly required to sit, talk, type or hear. The employee is frequently required to walk; use hands to finger, handle, or feel and reach with hands and arms.
Work Environment - The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. The employee will normally work in a temperature-controlled office environment, with frequent exposure to electronic office equipment.
Core Values:
Team First
Good Egg
Trusted Advisor
Actively Seeks Knowledge
Own Your Stuff
Client Mindset
OPSPro is an EEO employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or any other applicable legally protected characteristics. OPSPro participates in the E-Verify Employment Verification Program.
This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and apprenticeship. OPSPro makes hiring decisions based solely on qualifications, merit, and business needs.
Job Applicant Poster Viewing Center
Upon receiving an offer of employment all applicants will be required to do a background check. Including a criminal record check and employment/education verification.
$34k-59k yearly est. 5d ago
IT Support Specialist
Cleaning Technologies Group 3.5
Remote support technician job in Cincinnati, OH
IT Support Specialist Department: IT Reports To: Information Technology Manager Classification: Non-Exempt, Hourly Are you the kind of person who loves solving problems, helping others, and making technology just work? Cleaning Technologies Group (CTG) is looking for an IT Support Specialist who thrives on delivering exceptional customer service and keeping our teams connected, productive, and supported.
In this role, you'll be the first line of defense for IT support-triaging tickets, resolving issues, and partnering with employees at all levels of the organization. You'll work hands-on with hardware, software, networks, and applications while building strong relationships across departments. If you enjoy variety, autonomy, and being the go-to tech expert, this role is for you.
What You'll Do
Be the friendly, knowledgeable face of IT support-responding to requests via phone, email, support portal, and in person
Accurately document, track, and manage support tickets through resolution and user satisfaction
Prioritize issues based on urgency, business impact, and organizational goals
Troubleshoot and resolve issues involving applications, servers, networks, desktops, laptops, and peripherals
Use remote management tools to diagnose and fix issues efficiently
Partner with IT vendors and service providers to deliver fast and effective solutions
Perform system administration tasks and application upgrades to support evolving business needs
Build a strong understanding of business processes and act as a technology liaison between departments
Train and assist end users to improve confidence, productivity, and self-sufficiency
Participate in on-call and after-hours support for maintenance and break/fix needs
Travel to CTG locations for hands-on support and maintenance as needed
Manage division cell phone acquisitions and upgrades
Work independently, juggle multiple priorities, and adapt quickly to changing needs
Take on additional responsibilities as assigned by the IT Manager
What You Bring
Technical Skills & Knowledge
Microsoft Office Suite
Windows operating systems
Desktop and laptop hardware & software supportRemote desktop tools
Active Directory & Azure AD (password resets, account creation, etc.)
Windows LAN/WAN environments
Basic VOIP phone systems
Education & Experience
High School Diploma or vocational/technical training required
Minimum of 2 years of hands-on IT support experience
Associate degree or technical school coursework preferred
Certifications (Nice to Have)
MCDST
MCP
CompTIA A
Vendor-specific certifications
Communication & Problem-Solving
Strong verbal and written communication skills
Ability to explain technical concepts to non-technical users
Capable of identifying process issues and recommending solutions
Comfortable with basic math for day-to-day tasks
Physical & Work Environment
Ability to lift up to 50 lbs. of equipment
Capable of bending, reaching, stooping, climbing stairs, and adjusting visual focus
Work primarily in an office setting, with occasional support in manufacturing environments
*Valid driver's license and reliable transportation required
Why Join CTG?
At Cleaning Technologies Group, technology plays a critical role in powering our people and processes. As an IT Support Specialist, you won't just fix problems-you'll make a real impact on how our teams work every day. We value collaboration, initiative, and a passion for service.
Ready to be the tech hero our teams rely on? Apply today and grow your IT career with CTG!
$36k-69k yearly est. 31d ago
Advanced Electronics / Computer Field Technician (Electronics Technician & Fire Controlman) - Full Time
U.S. Navy 4.0
Remote support technician job in Cincinnati, OH
About The Navys Advanced Electronics / Computer Field (AECF) offers extensive training in electronics, computer systems, radar, communications, and weapons fire control systems, including the Navys advanced missile systems and Aegis radar. These technicians are essential to the ships Combat Systems department, ensuring readiness for combat operations across the fleet.
Responsibilities
As an Electronics Technician (ET) or Fire Controlman (FC), you may:
Maintain and repair radar, communication, and navigation equipment.
Operate, maintain, and repair fire control radars, mainframe computers, large screen displays, LANs, weapon control consoles, and automatic gun systems.
Troubleshoot and repair electro-mechanical systems used in weapons systems.
Support combat systems readiness aboard aircraft carriers, Aegis cruisers, and other surface ships.
Work Environment
ETs and FCs serve on fleet units worldwide and at shore-based repair facilities. Expect assignments aboard ships, at remote stations, and in technical repair shops. Work is highly technical, requiring precision and teamwork.
Training & Advancement
Apprentice Technical Training Great Lakes, IL (11 weeks)
FC Strand Great Lakes, IL (16 weeks)
ET Strand Great Lakes, IL (22 weeks) Training covers electronics theory, radar systems, communications suites, missile and gun system ballistics, troubleshooting, and fiber optics. After A School, technicians may attend advanced C Schools. College credits are often available for Navy training.
Education Opportunities
Navy College Program & Tuition Assistance
Post-9/11 GI Bill
College credits via the American Council on Education
Industry-recognized certifications through Navy COOL
Department of Labor apprenticeships via USMAP
Qualifications & Requirements
U.S. citizen, eligible for security clearance
Normal hearing and color perception
Strong aptitude in math, computing, and electronics
Ability to work as part of a team and perform detailed technical work
Pay & Benefits
Competitive salary
Enlistment and re-enlistment bonuses
Free health insurance & housing
Retirement plan
Paid training
Required qualifications:
18 years or older
Legally authorized to work in the United States
RequiredPreferredJob Industries
Government & Military
$29k-39k yearly est. 12d ago
Therapeutic Support Technician
Newvista Behavioral Health 4.3
Remote support technician job in Cincinnati, OH
Job Address:
10123 Alliance Road, Suite 320 Blue Ash, OH 45242
Responsible for supporting the therapeutic milieu and/or providing individual therapeutic behavioral services under the direction of a Team Lead and Clinical Supervisor, by ensuring that the schedule/program is consistently delivered, clients are supervised, that safety is maintained, and clients and families are treated with respect and dignity.
Education: Bachelors or Masters from an accredited college. Combination of education and relevant work experience may be required.
Experience: Previous experience in a mental health or education setting with young children, with direct experience working with children with mental health or significant behaviors difficulties.
POSITION REQUIREMENTS
Daily Assignment
Providing individual TBS and/or group services to assigned caseload
Assists therapist and other providers with daily program delivery
Completes daily clinical documentation of provided services
Collects all necessary information for quality and program performance measures
Consistently collaborates with parent/guardians and other members of the treatment team
Responsible for completion of Behavior Support Plans
Completion of all required educational and training course
Educational/Training Requirements
Milieu Management & Approach
Therapeutic Communication
Early Childhood Mental Health
$33k-51k yearly est. Auto-Apply 60d+ ago
Site Support 38 Wk
Cincinnati-Hamilton County Community Action Agency 3.4
Remote support technician job in Cincinnati, OH
To provide high services to Head Start children and families in compliance with local, state and federal regulations while exercising extreme caution and good judgment. Duties are carried out in accordance with the Head Start Performance Standards, regulatory agencies, and CAA policies.
ESSENTIAL JOB FUNCTIONS:
Under General Supervision:
Transport children and families on field trips, provide back-up support for classroom and/or kitchen activities as permitted, and inter-office mail.
Transport children for medical and dental exams.
Provide backup support and assist children with bus riding activities while boarding, riding and departing.
Provide backup assistance and support in the absence of front desk staff.
Assist the centers with receiving deliveries and set up of equipment and supplies.
Perform daily health and safety of classrooms and play grounds.
Provide with high quality service and confidentiality for the Head Start children and families.
Recruitment activities.
Actively participate in training, meetings, or conferences for professional growth and development.
Performs other duties as assigned.
This is a list of primary job functions. Other duties may be assigned
as necessary for the successful operation of the organization.
QUALIFICATIONS AND REQUIREMENTS
The incumbent must have:
High School diploma or GED.
Three (3) years driving and customer service experience.
Valid C.D.L. with SP endorsement.
Pre-Service training certificates.
Experience driving various school bus vehicles.
Experience working with diverse populations including low to moderate income families.
Ability to clean, organize.
$41k-54k yearly est. Auto-Apply 60d+ ago
SITE SERVICES TECHNICIAN
Morgan Engineering Systems Inc. 3.4
Remote support technician job in Cincinnati, OH
Crane Technician
For more than 150 years, Morgan has been committed to offering world class solutions for the metals industry. At Morgan, we position our customers for success by collaborating with them to enhance safety, improve efficiency, and deliver value through the world's most advanced material handling systems-while building a better future for our employees and community.
Due to growth, we are looking for a full-time Crane Technician to join our team in Cincinnati, Ohio
You will assemble, install, and maintain Morgan's industrial overhead cranes at customer sites across the U.S while ensuring that innovation comes standard with every order.
Join our team to help us fulfill our vision: To challenge the possibilities of today by thinking differently.
Responsibilities:
Assemble, install, wire, and commission Morgan industrial overhead cranes at customer sites across the U.S.
Perform preventative maintenance on overhead cranes
Inspect mechanical and electrical systems on overhead cranes
Troubleshoot and repair mechanical and electrical systems, including AC and DC electrical systems
Must be able to work safely and efficiently at heights of up to 100 feet
Education/Experience:
High school diploma or equivalent
At least 1 year experience in a related industry
Welding experience is a plus
Ability to read blueprints and use metrological instruments such as micrometers
Basic organization, communication, and problem-solving skills
Must have own tools
Skills in one or more of the following areas preferred:
Millwright work
Iron work
Pipefitting
Electrical meters
Basic machining
Basic welding
Basic rigging
Benefits:
Competitive wages
Comprehensive benefits package, including:
Health insurance
Dental insurance
Vision insurance
Life insurance
401(K)
401(K) matching
Paid time off
About Morgan:
For more than 150 years, Morgan Engineering has created a legacy as a world leader in material handling systems. Through the design, production and service of large-scale industrial overhead and gantry-type cranes and mill equipment, we provide the innovative technology and engineering expertise to move our clients' businesses forward. To learn more about our company or apply for this position, visit **************************
Disclaimer:
Morgan Engineering provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.