Remote support technician jobs in Huntington, NY - 381 jobs

This is a doing hardware repairs and installations on laptop and desktop units. To be successful in this position, you must have prior experience with laptop and desktop hardware. Job Details: Pay is based solely on the number of calls completed. Calls start at $35 and go up based on distance traveled Pay period: Every Friday after the first week worked Tickets are run Monday-Friday during the day shift. Candidates must be regularly available a minimum of 3 weekdays to be considered. Call volume is variable but is usually 2-5 calls per day You will complete certifications from Dell and Lenovo as part of your onboarding. Certifications are online and free to you. You must have a reliable form of transportation and a valid driver's license to run these calls. You will be visiting multiple work sites throughout your day. You must have access to a computer and the Internet to log onto your portal each day. You must be available to log into your tech portal each morning you are working by 9 am to code your calls and map out your route for the day. The manufacturer has completed troubleshooting and shipped a part prior to your ticket being issued to you. You will confirm service times with the customer in your tech portal. Services will be completed at the customer site (residential and commercial) You will pick up parts daily from the assigned Fed Ex or UPS store for your territory before going onsite. Once all calls are completed for the day drop off the old parts with the pre-paid label that is provided. Qualifications Must have prior hands on experience with replacing components on laptops and desktops Must have a valid driver's license and reliable transportation Must be comfortable with daily local travel Additional Information All your information will be kept confidential according to EEO guidelines.

About The Navys Advanced Electronics / Computer Field (AECF) offers extensive training in electronics, computer systems, radar, communications, and weapons fire control systems, including the Navys advanced missile systems and Aegis radar. These technicians are essential to the ships Combat Systems department, ensuring readiness for combat operations across the fleet. Responsibilities As an Electronics Technician (ET) or Fire Controlman (FC), you may: Maintain and repair radar, communication, and navigation equipment. Operate, maintain, and repair fire control radars, mainframe computers, large screen displays, LANs, weapon control consoles, and automatic gun systems. Troubleshoot and repair electro-mechanical systems used in weapons systems. Support combat systems readiness aboard aircraft carriers, Aegis cruisers, and other surface ships. Work Environment ETs and FCs serve on fleet units worldwide and at shore-based repair facilities. Expect assignments aboard ships, at remote stations, and in technical repair shops. Work is highly technical, requiring precision and teamwork. Training & Advancement Apprentice Technical Training Great Lakes, IL (11 weeks) FC Strand Great Lakes, IL (16 weeks) ET Strand Great Lakes, IL (22 weeks) Training covers electronics theory, radar systems, communications suites, missile and gun system ballistics, troubleshooting, and fiber optics. After A School, technicians may attend advanced C Schools. College credits are often available for Navy training. Education Opportunities Navy College Program & Tuition Assistance Post-9/11 GI Bill College credits via the American Council on Education Industry-recognized certifications through Navy COOL Department of Labor apprenticeships via USMAP Qualifications & Requirements U.S. citizen, eligible for security clearance Normal hearing and color perception Strong aptitude in math, computing, and electronics Ability to work as part of a team and perform detailed technical work Pay & Benefits Competitive salary Enlistment and re-enlistment bonuses Free health insurance & housing Retirement plan Paid training Required qualifications: 18 years or older Legally authorized to work in the United States RequiredPreferredJob Industries Government & Military

Founded in 2015, 4DS Corp. is a NY based multi-asset logistics, e-commerce and business solutions organization with a large variety of products and brands under its portfolio. We are a global importer, distributor and retailer, consisting a collection of multiple sub-companies involved in a variety of brands and industries, which span across food services, office supplies, electronics, solutions, payments and more. Job Description Responsibilities for Technical Support Specialist Install and configure computer systems and applications within the company Respond to customer inquiries and assist in troubleshooting and resolving challenges Actively update, maintain and monitor all aspects of computer networks Resolve technical issues related to network interruptions Attend in-person meetings with clients to analyze, troubleshoot and diagnose hardware problems Maintain a working log detailed all required system updates, as well as the date of completion Organize and file documentation pertaining to warranties and instructional guides for computer hardware Assist management in creating training materials pertaining to computer troubleshooting and usage Qualifications Qualifications for Technical Support Specialist A bachelor's degree in computer science or related technology field is preferred Industry-specific certification in relevant computer languages or software may be required 1-3 years of relevant experience in a customer focused position involving technical knowledge of a companies' products and services Time-management skills and the ability to establish reasonable and attainable deadlines for resolution Comfortable working in and assisting others through company help desk software, such as Freshdesk in addition to other remote access desktop programs Accept constructive criticism and customer feedback regarding their experience with software or IT services Extensive experience working with different operating systems including Windows and Mac OS Professional written and interpersonal skills are essential when communicating with customers and clients Ability to prioritize and manage several milestones and projects efficiently Additional Information Additional Information Job Type: Full-Time Work Location: Hicksville, NY **We offer CPT, OPT, H1B Sponsorship for International Applicants (US Only) All your information will be kept confidential according to EEO guidelines.

Summary:The IT Help Desk Associate will offer support and technical assistance to customers who are using software, hardware, or other computer systems and need help completing tasks or troubleshooting problems through diagnostic tests and remote access to their computers.Job Description: Responsibilities: · Serves as the first point of contact for customers seeking technical assistance over the phone, email or ticket system · Perform remote troubleshooting through diagnostic techniques and pertinent questions · Determine the best solution based on the issue and details provided by customers · Walk the customer through the problem-solving process · Direct unresolved issues to the next level of support personnel · Provide accurate information on IT products or services · Record events and problems and their resolution in logs · Follow-up and update customer status and information · Pass on any feedback or suggestions by customers to IT team · Identify and suggest possible improvements on procedures · Install MS office s/w products and manage accounts · Manage company phone system · Install Windows 7 & 10 and manage accounts · Support Sales Apps on PC, MAC, and Mobile devices · Manage IT assets thru IT Management Systems · Other IT related tasks given by managers Qualifications: · BS/BA in IT, Computer Science, or relevant field · Proven experience as a help desk technician or other customer support role · Tech savvy with working knowledge of office automation products, databases and remote control · Good understanding of computer systems, mobile devices and other tech products · Ability to diagnose and resolve basic technical issues · Excellent communication skills · Customer-oriented and cool-tempered · MS office (Word, Excel, PowerPoint, Access) skills · Proficiency in English and Korean Benefits Premium Medical Insurance Coverage 401(k) Savings Plan Paid Time Off (PTO) based on seniority Paid Holidays Additional Workplace Offerings (subject to change or eligibility.) Annual Bonus Plan Onsite Employee Fitness Center with Indoor Racquetball Court and Yoga Room Summer Fridays Complimentary Gourmet Breakfast, Lunch, and Dinner Relocation Support for New Hires Work Anniversary Recognitions Congratulatory & Condolence Gifts Employee Referral Bonus Program License/Certification Reimbursements Corporate Employee Discounts Visa Sponsorships (100% paid by the company) i.e., New H-1B, H-1B Transfer, O-1, and Green Card Commuter Support (Shuttle Bus Program and EZPass Support) Vehicle Perks Qualification(s):Education(s):Bachelor of Science (B.S): Computer and Information ScienceWork Experience:Experience Range I: 0 - 2 years of relevant experience or industry exposure in a related field Skill(s):Microsoft ComputerLanguage(s):EnglishCertification(s):Not Applicable The anticipated compensation range is 19.25 - 36.55 USD Hourly Actual compensation will be determined based on various factors including qualifications, education, experience, and location. The pay range is subject to change at any time dependent on a variety of internal and external factors. Kiss Nail Products, Inc., KDC GA Corp., Ivy Enterprises, Inc., AST Systems, LLC, Red Beauty, Inc., or Dae Do, Inc. (collectively, the “Company”) is an equal opportunity employer and is committed to a diverse and inclusive workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, or any other characteristic protected by law.

PrimeRx seeks an experienced and detail-oriented Pharmacy Technician with 2-3 years of hands-on experience using PrimeRx software to join our dynamic support team. In this role, you will serve as a key resource in assisting our PrimeRx support organization, providing technical insights, user guidance, and workflow optimization support to clients using PrimeRx pharmacy management systems. This position is open to candidates located in New York only. KEY RESPONSIBILITIES: Responsibilities include but are not limited to: Provide front-line support to pharmacies using PrimeRx software, helping resolve technical and user-related issues. Act as a liaison between pharmacy staff and technical support teams, translating pharmacy workflow needs into actionable support items. Offer insights and feedback to improve PrimeRx software functionality, training materials, and support processes. Guide clients through best practices for pharmacy operations within the PrimeRx system. Document issues, resolutions, and user feedback in support logs and ticketing systems. Conduct training sessions or onboarding for new clients or support staff, leveraging your PrimeRx experience. Participate in QA testing, user acceptance testing (UAT), and other initiatives aimed at improving PrimeRx features. Collaborate with developers, trainers, and customer service representatives to ensure a seamless support experience. Required Qualifications: Certified Pharmacy Technician (CPhT) or equivalent experience, preferred. 2-3 years of experience working with PrimeRx pharmacy software in a retail or outpatient setting. Strong understanding of pharmacy operations including prescription processing, inventory, billing, and third-party claims. Excellent communication skills with the ability to explain technical concepts to non-technical users. Proficiency in handling customer inquiries with professionalism and a problem-solving mindset. Preferred Qualifications: Prior experience in a technical support or customer service role. Familiarity with other pharmacy software systems and healthcare IT. Experience with help desk/ticketing systems (e.g., Salesforce, Jira). Bilingual proficiency is a plus. BENEFITS: Refreshments & Dining- HQ Medical Insurance Dental Insurance Vision Insurance 401k safe harbor plan, match up to 4% HSA/FSA/Commuter Paid STD/Life Employee discount program Employee assistance program Spring Health - mental well-being program Paid Prenatal Leave This position is open to candidates located in New York only. Our hiring process is in compliance with applicable law. All persons hired are required to verify identity and work eligibility and complete employment eligibility verification. We do not accept unsolicited headhunter and agency resumes. We will not pay fees to any third-party agency or Company that does not have a signed agreement with PrimeRx. PrimeRx is an equal-opportunity employer. We eagerly seek applicants of diverse backgrounds and hire without regard to race, color, gender identity, religion, national origin, ancestry, citizenship, physical abilities (or disability), age, sexual orientation, veteran status, or any other characteristic protected by law.

Job DescriptionSummary Our client is a leading IT Solutions Company in the Westchester County, NY (Harrison, NY)area and they are in need of aHelp Desk Support Level II+ Technician. An IT Technicians role is to ensure system operation and functionality so that end users can accomplish business tasks. The objective of the IT Technician will be to respond to support requests in a timely manner, be the initial reference point for all IT support related tickets, and to ensure the satisfaction of the end user, among other technical duties. Duties & Responsibilities Provide support of incoming requests to the service desk via telephone, web portal, email to ensure courteous, timely, and effective resolution of end-user issues. Provisioning and system setup for new hires. Prioritize incidents and service requests according to defined processes to meet defined SLAs. Use remote tools and diagnostic utilities to aid in resolving support requests. Server administration via Active Directory, File & Print services, DNS, DHCP. Install antivirus software and ensure virus definitions are up to date. Server administration via Active Directory, File & Print services, DNS, DHCP. Network firewall and switch administration and maintenance. Optimizing and maintaining network software and hardware Building and deploying file servers and cloud computing solutions Configuring and deploying VOIP solutions Manage Microsoft Exchange Server Telephone solutions Monitors alert systems and take appropriate action as per guidelines. Ability to use various messages in an event log to affect repairs. Receive escalated service requests requiring an enhanced response. Qualifications & Requirements Having worked in an MSP environment is a MUST! Minimum of 4 years hands-on experience configuring, troubleshooting and repairing networking equipment, Windows servers and workstations, Exchange server and Active Directory 2-3 years of experience in a client-facing environment such as sales engineering Kaseya RMM and Autotask PSA Experience a plus Excellent verbal and written communication skills and is comfortable working with clients at a business level to understand their current and historic issues regarding their business and technology Possesses strong organizational and time-management skills Experience writing proposals for and implementation of technical solutions to fulfill business needs Results-oriented, self-motivated, energetic, professional, reliable, and a team player Strong understanding of technology and business productivity systems Experience with RMM (remote monitoring and management) tool a plus Ability to problem solve at a high level, extraordinary customer service skills, strong multi-tasking, and organizational skills Sales training experience is a plus Having worked in an MSP environment is a major plus. Ideal Qualifications (not required) CompTIA Net+ and/or CompTIA Security+ MCSA (Microsoft Certified Systems Administrator/Solutions Associate) or MCSE (Microsoft Certified Systems Engineer) MCITP Microsoft Certified IT Professional, MCSE (Microsoft Certified Solutions Expert) CCNA or CCIE-Cisco certifications a real plus Our client offers challenging work, career opportunities, a pleasant work environment, and ongoing training.Employment Type: Full time Location: Harrison, NY

Job DescriptionSummary Our client is a leading IT Solutions Company in the Westchester County, NY (Harrison, NY) area and they are in need of a Help Desk Support Level II+ Technician. An IT Technician's role is to ensure system operation and functionality so that end users can accomplish business tasks. The objective of the IT Technician will be to respond to support requests in a timely manner, be the initial reference point for all IT support related tickets, and to ensure the satisfaction of the end user, among other technical duties. Duties & Responsibilities Provide support of incoming requests to the service desk via telephone, web portal, email to ensure courteous, timely, and effective resolution of end-user issues. Provisioning and system setup for new hires. Prioritize incidents and service requests according to defined processes to meet defined SLAs. Use remote tools and diagnostic utilities to aid in resolving support requests. Server administration via Active Directory, File & Print services, DNS, DHCP. Install antivirus software and ensure virus definitions are up to date. Server administration via Active Directory, File & Print services, DNS, DHCP. Network firewall and switch administration and maintenance. Optimizing and maintaining network software and hardware Building and deploying file servers and cloud computing solutions Configuring and deploying VOIP solutions Manage Microsoft Exchange Server Telephone solutions Monitors alert systems and take appropriate action as per guidelines. Ability to use various messages in an event log to affect repairs. Receive escalated service requests requiring an enhanced response. Qualifications & Requirements Having worked in an MSP environment is a MUST! Minimum of 4 years hands-on experience configuring, troubleshooting and repairing networking equipment, Windows servers and workstations, Exchange server and Active Directory 2-3 years of experience in a client-facing environment such as sales engineering Kaseya RMM and Autotask PSA Experience a plus Excellent verbal and written communication skills and is comfortable working with clients at a business level to understand their current and historic issues regarding their business and technology Possesses strong organizational and time-management skills Experience writing proposals for and implementation of technical solutions to fulfill business needs Results-oriented, self-motivated, energetic, professional, reliable, and a team player Strong understanding of technology and business productivity systems Experience with RMM (remote monitoring and management) tool a plus Ability to problem solve at a high level, extraordinary customer service skills, strong multi-tasking, and organizational skills Sales training experience is a plus Having worked in an MSP environment is a major plus. Ideal Qualifications (not required) CompTIA Net+ and/or CompTIA Security+ MCSA (Microsoft Certified Systems Administrator/Solutions Associate) or MCSE (Microsoft Certified Systems Engineer) MCITP Microsoft Certified IT Professional, MCSE (Microsoft Certified Solutions Expert) CCNA or CCIE-Cisco certifications a real plus Our client offers challenging work, career opportunities, a pleasant work environment, and ongoing training.

Vitreoretinal Consultants, one of the largest providers of the Retina subspecialty within Ophthalmology is seeking an IT Technician to work in our NY offices. In this role, you will be an important part of the team whose job is to support the IT Manager in the delivery of exceptional retina care to our patients. This position requires dedicated individuals who enjoy working with staff and doctors. You will also be required to travel to our other locations in Great Neck, Westbury, Riverhead, Rockville Center, Hauppauge, Flushing, Scarsdale, Elmhurst and New City. To learn more about our business visit. ********************** This FT position is 95% IT and 5% Facilities management. The individual will work as a team member with our current IT and Facilities managers. Skills required: Strong computer server maintenance experience The applicant MUST have a current Microsoft Certification as well as a current VM Ware certification. Expert knowledge of IT best practices, policies, and regulations Willing to train staff In-depth understanding of programming, computer science and digital security A clear understanding of client/server technology and network architecture Good communication, including writing, speaking and active listening Strong problem-solving, critical thinking and decision-making skills Customer service and interpersonal skills Excellent attention to detail Great project management skills, including organization, planning, time management and prioritization. Basic handyman skills IT Technician duties and responsibilities: The IT Technician is responsible for several different tasks related to overseeing a company's computer networks and improving the company's network systems. Some of their daily responsibilities include: Developing new network troubleshooting strategies to help reduce downtime and decrease maintenance costs. Creating rational strategies for upgrading the company's network software whenever a new update is available Constructing and implementing plans to ensure the company's network continues to operate smoothly in the event of a problem Staying up to date with new network technology and reporting this information to the executive team each quarter Working closely with other department Managers to assess the growth needs and maintenance of the company's network Run cables as needed Work with our software vendor ensuring servers are fully operating for all locations, troubleshoot and fix any downtime outages Create all employee network log ins and door access Monitor employee internet usage Assist the compliance officer to ensure SRA are performed yearly In charge of purchasing and installing all equipment and computer set-ups for employees and physicians Participation in the annual budget process, produce spreadsheets of needed medical and computer equipment Facilities Assistance Responsibilities Facility and Alarm system monitoring, alert CEO, CFO and/or Practice Administrator of any alerts Equipment inventory management Assist in Price shopping for new equipment Equipment problem trouble shooting Equipment installation Phone and Printer systems management Job Type: Full-time Pay: $110,000.00 - $120,000.00 per year Benefits: 401(k) Health insurance Dental insurance Vision coverage PTO Experience level: 2 years Schedule: 8 hour shift Education: Bachelor's (Preferred) Experience: Maintenance: 1 year (Preferred) License/Certification: Driver's License (Required) Reliable car (Required) Ability to Relocate: Must be willing to work out of our Westbury office and travel to our other NY offices as needed. Job Type: Full-time Benefits: 401(k) Dental insurance Health insurance Paid time off Vision insurance Education: Bachelor's License/Certification: Driver's License (Required) VMware Certification (Required) Microsoft Certified: Azure Data Engineer Associate (Required) Microsoft Office Specialist (Required) Ability to Relocate: Westbury, NY: Relocate before starting work (Required) Work Location: In person

CLICK HERE TO APPLY Fairfield Public Schools has a wide variety of internal and external web applications that service the staff and community. We are seeking a dedicated professional to oversee the lifecycle of these applications-from maintenance and updates to the creation of custom solutions that support district operations. The ideal candidate will bridge the gap between complex data and user-friendly interfaces, managing critical workflows such as staff timesheet submissions, athletic registrations, and community portals. This role is pivotal in ensuring our digital tools are secure, accessible, and responsive to the evolving needs of the Fairfield community. Job Purpose Statement: Develops, and maintains custom web applications for the educational district. Ensures applications are accessible, user-friendly, and compliant with ADA and WCAG standards. Collaborates with departments and schools to create solutions that improve workflows, data management, and digital experiences. Manages the full application lifecycle from planning through deployment and maintenance. Integrates data from different systems through integrations from .csv to API. Supervision Received: Receives general supervision from the Director of Information Technology or designee. Should be able to manage their own schedule based on the priority of projects assigned to them. Essential Job Functions: * Develop and maintain applications, databases, web services, and data interfaces Serve as ADA compliance officer for web presence; maintain WCAG standards * Analyze technology workflows to identify efficiency improvements and integration opportunities * Manage External DNS Zones, IP reputation, and usage reporting * Create data sync/export routines for third-party integrations and reporting (Tableau, Crystal Reports, External Vendors) * Document code, processes, workflows, and configurations * Support content creation, publishing, and version control for departments and schools * Perform other duties and special projects as assigned WORK PERIOD: * 12 Months/248 days SALARY INFO & BENEFITS: * $100,000- $120,000- Commensurate with experience * Benefits include Medical/Dental, Tuition Reimbursement, National Holidays, Town of Fairfield Discount Beach Pass

Job DescriptionJoin Our Thriving Team as a Support Technician at WheelHouse IT! Are you passionate about technology and looking to take your IT career to the next level? Do you want to make a real impact, working with a variety of clients and tackling diverse challenges? Look no further! Location: Long Island-based ONLY, with opportunities for on-site and hybrid work. At WheelHouse IT, we're not just solving technical problems, we're creating long-term partnerships and building a future-proof business. As a Support Technician, you'll be at the heart of it all, helping our clients succeed by providing top-tier support, troubleshooting, and innovative solutions. What You'll Do: Support and Grow: You'll be the go-to tech for both remote and on-site client needs. Whether it's fixing an issue or providing expert guidance, you'll be trusted to handle a wide variety of requests. Collaboration and Communication: Work alongside a team that values collaboration. From technical experts to clients who need plain-English solutions, your communication will make the difference. Troubleshoot and Innovate: Every day will present new challenges, and you'll have the opportunity to think outside the box. We encourage fresh ideas and solutions, ensuring you're always growing in your role. Contribute to Bigger Projects: Assist with internal system enhancements, customer-facing environments, and major IT projects when the need arises. No two days are the same! Who You Are: A Problem-Solver: You thrive when faced with challenges and approach every situation with a “can-do” attitude. You're always looking for solutions, not excuses. A Team Player: You know that success is a team effort. Whether you're collaborating with colleagues or interacting with clients, you're all about building strong relationships. A Driven Learner: You're excited about continuous improvement-both personally and professionally. You understand that staying ahead in IT means never stop learning. Customer-Focused: You're always looking for ways to make our clients' lives easier, offering outstanding service with a smile. Why WheelHouse IT? Fast-Paced, Dynamic Environment: No two days are the same! You'll always be on your toes, solving complex problems, and making a difference in our clients' operations. Growth and Development: At WheelHouse IT, we invest in our people. We provide training opportunities and encourage you to level up your skills as we grow together. Inclusive, Fun Team Culture: Our team doesn't just work hard, we also know how to have fun. With a diverse, inclusive, and supportive environment, you'll feel like part of something special. Benefits Package: Comprehensive Medical, Dental, and Vision Insurance 401(k) with a GENEROUS company match Paid Time Off and Company-Sponsored Cell Phone Performance-Based Bonuses Training and Professional Development And more perks that make this a great place to work, learn, and grow! Compensation: $16.50/hr What We're Looking For: Challenge Accepted: You step up when faced with tough problems, always looking for solutions, not excuses. Own It: Mistakes happen. You own them, learn, and move forward. Attention to Detail: Precision is key in everything-from troubleshooting to documenting solutions. Team Player: You collaborate effectively, explaining tech to clients and working with teammates. Continuous Growth: You're driven to improve, learn, and build a solid knowledge base. Epic Personality: You bring positive energy and thrive in a fast-paced environment. Bonus Points For: 1+ year of IT support experience (networking, Microsoft products, Active Directory) Certifications (A+, Network+, or equivalent) Familiarity with MSP environments or tools like LabTech or ConnectWise Powered by JazzHR HwOBHKY2db

Do you have proven Level 2 and Level 3 IT support experience? Do you have experience working for an MSP? Are you a "jack of all trades" and you want to grow your skills and knowledge in IT? Are you motivated by learning and want to work for a company that will invest in your education and growth? Do you have outstanding communication skills? Do you want to join a supportive, dynamic small IT team ? We are a small IT team handling a variety of issues that may include procedural, software, hardware, and operating system problems for their technologies, desktops, laptops, wireless devices, peripherals, servers, and software. Engineers are expected to have meticulous attention to detail, outstanding problem-solving skills, work comfortably under pressure and deliver on tight deadlines. In this role, the IT Technician will be responsible for assisting the IT director in completing a variety of projects. You will be exposed to many different technologies. As such, the Help Desk Level 2 will not be expected to know everything but is expected to be resourceful in finding solutions.

Founded in 2015, 4DS Corp. is a NY based multi-asset logistics, e-commerce and business solutions organization with a large variety of products and brands under its portfolio. We are a global importer, distributor and retailer, consisting a collection of multiple sub-companies involved in a variety of brands and industries, which span across food services, office supplies, electronics, solutions, payments and more. Job Description Responsibilities for Technical Support Specialist Install and configure computer systems and applications within the company Respond to customer inquiries and assist in troubleshooting and resolving challenges Actively update, maintain and monitor all aspects of computer networks Resolve technical issues related to network interruptions Attend in-person meetings with clients to analyze, troubleshoot and diagnose hardware problems Maintain a working log detailed all required system updates, as well as the date of completion Organize and file documentation pertaining to warranties and instructional guides for computer hardware Assist management in creating training materials pertaining to computer troubleshooting and usage Qualifications Qualifications for Technical Support Specialist A bachelor's degree in computer science or related technology field is preferred Industry-specific certification in relevant computer languages or software may be required 1-3 years of relevant experience in a customer focused position involving technical knowledge of a companies' products and services Time-management skills and the ability to establish reasonable and attainable deadlines for resolution Comfortable working in and assisting others through company help desk software, such as Freshdesk in addition to other remote access desktop programs Accept constructive criticism and customer feedback regarding their experience with software or IT services Extensive experience working with different operating systems including Windows and Mac OS Professional written and interpersonal skills are essential when communicating with customers and clients Ability to prioritize and manage several milestones and projects efficiently Additional Information Additional Information Job Type: Full-Time Work Location: Hicksville, NY **We offer CPT, OPT, H1B Sponsorship for International Applicants (US Only) All your information will be kept confidential according to EEO guidelines.

Based out of Granbury, Texas, BC Tech Pro partners with techs all over the country to complete on-site hardware warranty services in their territories. If you love working on computers and want to get out from behind a desk, come work with us! Job Description This is a Computer Field Technician Position doing hardware repairs and installations on laptop and desktop units. To be successful in this position, you must have prior experience with laptop and desktop hardware. Job Details: This is a 1099/per call position Pay is based solely on the number of calls completed. Calls start at $35 and go up based on distance traveled Pay period: Every Friday after the first week worked Tickets are run Monday-Friday during the day shift. Candidates must be regularly available a minimum of 3 weekdays to be considered. Call volume is variable but is usually 2-5 calls per day You will complete certifications from Dell and Lenovo as part of your onboarding. Certifications are online and free to you. You must have a reliable form of transportation and a valid driver's license to run these calls. You will be visiting multiple work sites throughout your day. You must have access to a computer and the Internet to log onto your portal each day. You must be available to log into your tech portal each morning you are working by 9 am to code your calls and map out your route for the day. The manufacturer has completed troubleshooting and shipped a part prior to your ticket being issued to you. You will confirm service times with the customer in your tech portal. Services will be completed at the customer site (residential and commercial) You will pick up parts daily from the assigned Fed Ex or UPS store for your territory before going onsite. Once all calls are completed for the day drop off the old parts with the pre-paid label that is provided. Qualifications Must have prior hands on experience with replacing components on laptops and desktops Must have a valid driver's license and reliable transportation Must be comfortable with daily local travel Additional Information All your information will be kept confidential according to EEO guidelines.

About The Navys Advanced Electronics / Computer Field (AECF) offers extensive training in electronics, computer systems, radar, communications, and weapons fire control systems, including the Navys advanced missile systems and Aegis radar. These technicians are essential to the ships Combat Systems department, ensuring readiness for combat operations across the fleet. Responsibilities As an Electronics Technician (ET) or Fire Controlman (FC), you may: Maintain and repair radar, communication, and navigation equipment. Operate, maintain, and repair fire control radars, mainframe computers, large screen displays, LANs, weapon control consoles, and automatic gun systems. Troubleshoot and repair electro-mechanical systems used in weapons systems. Support combat systems readiness aboard aircraft carriers, Aegis cruisers, and other surface ships. Work Environment ETs and FCs serve on fleet units worldwide and at shore-based repair facilities. Expect assignments aboard ships, at remote stations, and in technical repair shops. Work is highly technical, requiring precision and teamwork. Training & Advancement Apprentice Technical Training Great Lakes, IL (11 weeks) FC Strand Great Lakes, IL (16 weeks) ET Strand Great Lakes, IL (22 weeks) Training covers electronics theory, radar systems, communications suites, missile and gun system ballistics, troubleshooting, and fiber optics. After A School, technicians may attend advanced C Schools. College credits are often available for Navy training. Education Opportunities Navy College Program & Tuition Assistance Post-9/11 GI Bill College credits via the American Council on Education Industry-recognized certifications through Navy COOL Department of Labor apprenticeships via USMAP Qualifications & Requirements U.S. citizen, eligible for security clearance Normal hearing and color perception Strong aptitude in math, computing, and electronics Ability to work as part of a team and perform detailed technical work Pay & Benefits Competitive salary Enlistment and re-enlistment bonuses Free health insurance & housing Retirement plan Paid training Required qualifications: 18 years or older Legally authorized to work in the United States RequiredPreferredJob Industries Government & Military

PrimeRx, the go-to pharmacy management software, is seeking a Pharmacy Application Tech Support L1 and L2, to provide technical support to our growing customer base of Independent, Long Term Care, Specialty, Mail Order, Regional & National Chain, Hospital & Health System pharmacy customers throughout the U.S. and beyond. In this role, you will provide technical support for our line of pharmacy management software, services, APP, API Interface offerings, and hardware and network support needs for our PrimeRxTM Pharmacy Management System customers through engagement via phone, email, chat, web meeting, and other customer communication mechanisms. PrimeRx™ is the engine that powers thousands of pharmacy operations. We seek talented people to join our Support Service Team to deliver best-in-class customer service and technical support for our customers and their patients. This position is open to candidates located in New York only. JOB RESPONSIBILITIES: Handle qualitative 20+ calls per day in a fast-paced environment with a presentable tone and delivery techniques in support of our pharmacy customers. Demonstrate strong communication skills (written and verbal) thru the delivery of internal and external email, chat, web meeting, and verbal interactions with clients, colleagues, and vendors for effective ticket documentation and timely resolution of customer inquiries. Proactively engage clients to address customer inquiries with timely and effective solutions and exceptional customer satisfaction while maintaining effective KPIs (95% First-Call Resolution) and SLAs (90% of all calls answered/responded to within 60 seconds). Become proficient in resolving routine pharmacy customer inquiries such as insurance rejections, software/hardware/network settings, and functionality questions on our line or Prime branded pharmacy management products, services, APPs, and Interfaces. Execute effective Root Cause Analysis escalations in collaboration with Support Service Manager and Subject Matter Experts as required to ensure effective ticket resolution and customer satisfaction BENEFITS: Refreshments & Dining- HQ Medical Insurance Dental Insurance Vision Insurance 401k safe harbor plan, match up to 4% HSA/FSA/Commuter Paid STD/Life Employee discount program Employee assistance program Spring Health - mental well-being program Paid Prenatal Leave This position is open to candidates located in New York only. Our hiring process is in compliance with applicable law. All persons hired are required to verify identity and work eligibility and complete employment eligibility verification. We do not accept unsolicited headhunter and agency resumes. We will not pay fees to any third-party agency or Company that does not have a signed agreement with PrimeRx. PrimeRx is an equal-opportunity employer. We eagerly seek applicants of diverse backgrounds and hire without regard to race, color, gender identity, religion, national origin, ancestry, citizenship, physical abilities (or disability), age, sexual orientation, veteran status, or any other characteristic protected by law.

Our client is a leading IT Solutions Company in the Westchester County, NY (Harrison, NY) area and they are in need of a Help Desk Support Level II+ Technician. An IT Technician's role is to ensure system operation and functionality so that end users can accomplish business tasks. The objective of the IT Technician will be to respond to support requests in a timely manner, be the initial reference point for all IT support related tickets, and to ensure the satisfaction of the end user, among other technical duties. Duties & Responsibilities Provide support of incoming requests to the service desk via telephone, web portal, email to ensure courteous, timely, and effective resolution of end-user issues. Provisioning and system setup for new hires. Prioritize incidents and service requests according to defined processes to meet defined SLAs. Use remote tools and diagnostic utilities to aid in resolving support requests. Server administration via Active Directory, File & Print services, DNS, DHCP. Install antivirus software and ensure virus definitions are up to date. Server administration via Active Directory, File & Print services, DNS, DHCP. Network firewall and switch administration and maintenance. Optimizing and maintaining network software and hardware Building and deploying file servers and cloud computing solutions Configuring and deploying VOIP solutions Manage Microsoft Exchange Server Telephone solutions Monitors alert systems and take appropriate action as per guidelines. Ability to use various messages in an event log to affect repairs. Receive escalated service requests requiring an enhanced response. Qualifications & Requirements Having worked in an MSP environment is a MUST! Minimum of 4 years hands-on experience configuring, troubleshooting and repairing networking equipment, Windows servers and workstations, Exchange server and Active Directory 2-3 years of experience in a client-facing environment such as sales engineering Kaseya RMM and Autotask PSA Experience a plus Excellent verbal and written communication skills and is comfortable working with clients at a business level to understand their current and historic issues regarding their business and technology Possesses strong organizational and time-management skills Experience writing proposals for and implementation of technical solutions to fulfill business needs Results-oriented, self-motivated, energetic, professional, reliable, and a team player Strong understanding of technology and business productivity systems Experience with RMM (remote monitoring and management) tool a plus Ability to problem solve at a high level, extraordinary customer service skills, strong multi-tasking, and organizational skills Sales training experience is a plus Having worked in an MSP environment is a major plus. Ideal Qualifications (not required) CompTIA Net+ and/or CompTIA Security+ MCSA (Microsoft Certified Systems Administrator/Solutions Associate) or MCSE (Microsoft Certified Systems Engineer) MCITP Microsoft Certified IT Professional, MCSE (Microsoft Certified Solutions Expert) CCNA or CCIE-Cisco certifications a real plus Our client offers challenging work, career opportunities, a pleasant work environment, and ongoing training.

Join Our Thriving Team as a Support Technician at WheelHouse IT! Are you passionate about technology and looking to take your IT career to the next level? Do you want to make a real impact, working with a variety of clients and tackling diverse challenges? Look no further! Location: Long Island-based ONLY, with opportunities for on-site and hybrid work. At WheelHouse IT, we're not just solving technical problems, we're creating long-term partnerships and building a future-proof business. As a Support Technician, you'll be at the heart of it all, helping our clients succeed by providing top-tier support, troubleshooting, and innovative solutions. What You'll Do: Support and Grow: You'll be the go-to tech for both remote and on-site client needs. Whether it's fixing an issue or providing expert guidance, you'll be trusted to handle a wide variety of requests. Collaboration and Communication: Work alongside a team that values collaboration. From technical experts to clients who need plain-English solutions, your communication will make the difference. Troubleshoot and Innovate: Every day will present new challenges, and you'll have the opportunity to think outside the box. We encourage fresh ideas and solutions, ensuring you're always growing in your role. Contribute to Bigger Projects: Assist with internal system enhancements, customer-facing environments, and major IT projects when the need arises. No two days are the same! Who You Are: A Problem-Solver: You thrive when faced with challenges and approach every situation with a “can-do” attitude. You're always looking for solutions, not excuses. A Team Player: You know that success is a team effort. Whether you're collaborating with colleagues or interacting with clients, you're all about building strong relationships. A Driven Learner: You're excited about continuous improvement-both personally and professionally. You understand that staying ahead in IT means never stop learning. Customer-Focused: You're always looking for ways to make our clients' lives easier, offering outstanding service with a smile. Why WheelHouse IT? Fast-Paced, Dynamic Environment: No two days are the same! You'll always be on your toes, solving complex problems, and making a difference in our clients' operations. Growth and Development: At WheelHouse IT, we invest in our people. We provide training opportunities and encourage you to level up your skills as we grow together. Inclusive, Fun Team Culture: Our team doesn't just work hard, we also know how to have fun. With a diverse, inclusive, and supportive environment, you'll feel like part of something special. Benefits Package: Comprehensive Medical, Dental, and Vision Insurance 401(k) with a GENEROUS company match Paid Time Off and Company-Sponsored Cell Phone Performance-Based Bonuses Training and Professional Development And more perks that make this a great place to work, learn, and grow! Compensation: $16.50/hr What We're Looking For: Challenge Accepted: You step up when faced with tough problems, always looking for solutions, not excuses. Own It: Mistakes happen. You own them, learn, and move forward. Attention to Detail: Precision is key in everything-from troubleshooting to documenting solutions. Team Player: You collaborate effectively, explaining tech to clients and working with teammates. Continuous Growth: You're driven to improve, learn, and build a solid knowledge base. Epic Personality: You bring positive energy and thrive in a fast-paced environment. Bonus Points For: 1+ year of IT support experience (networking, Microsoft products, Active Directory) Certifications (A+, Network+, or equivalent) Familiarity with MSP environments or tools like LabTech or ConnectWise

Full-Time Position (12-months) Qualifications: * One to two years' experience in desktop or IT helpdesk support; * Bachelor's degree with a computer related major and applicable certifications highly desirable; * High proficiency in G-Suite or MS Office, especially Sheets/Excel; * Experience with PowerSchool student management system and student/parent portals (or equivalent program); * Proficiency in the setup and installation of Windows 11 and Microsoft Office applications; * Strong phone communication and people skills; * Strong analytical and problem-solving skills; * Demonstrated ability to handle multiple assignments with attention to detail; * Ability to prioritize and meet deadlines consistently; * Effective oral and written communication skills; * Knowledge of current technological developments and trends; * Must have valid driver's license and vehicle to move between sites; * Must be able to lift and move equipment weighing up to 50 pounds. Responsibilities: * Provide quality technical support to parents and staff via phone, email, and helpdesk program; * Assist with the initial intake of and routing of service calls; * Assist with software licensing management and student data privacy tracking; * Assists with the procurement process of equipment, software and supplies for the technology department, including processing and tracking of assets and outsourced repair tickets; * Assist with state reporting and data processing as needed; * Assist in the setup and implementation of new technologies as needed; * Handle additional responsibilities as delegated by the Operations Manager or Director of Technology. Reports To: Director of Technology Salary Range: $49,000-$51,000 (plus benefits including vacation, sick and personal days, health insurance and defined contribution plan) Starting Date: March 2, 2026 or a mutually agreed upon start date To Apply: Internal applicants must submit an online application through the Westport Public Schools website. Job # 2064 (Please be sure to select internal applicant. This signifies one's current status as a Westport employee.) External applicants must submit an online application through the Westport Public Schools website. Job # 2064 (Paper copies will not be accepted.) The Westport Board of Education will not make employment decision (including decisions related to hiring, assignment, compensation, promotion, demotion, disciplinary action and termination) on the basis of race, color, religion, age, sex, marital status, sexual orientation, national origin, ancestry, disability (including pregnancy), genetic information, veteran status or gender identity or expression, except in the case of a bona fide occupational qualification.

About Aviation Electronics, Electrical, and Computer Systems Technicians (AV) work with some of the most advanced aircraft systems in the world. They repair and maintain electrical and electronic systems ranging from radar and communications to navigation and weapon systems. AV Sailors may also volunteer as Naval Aircrewmen, performing in-flight duties and operating radar and weapon systems. Responsibilities Depending on your rating (AE or AT), you may: Troubleshoot and repair complex aircraft systems, including digital computers, fiber optics, infrared detection, radar, and laser electronics. Maintain electrical power generation and distribution systems. Test and calibrate aircraft instruments and automatic flight controls. Perform micro-miniature module repair on circuit cards. Install modifications to aircraft electronics systems. Operate diagnostic equipment and read electrical diagrams. Work Environment AV technicians serve at sea and ashore worldwide. Work may be performed in hangars, onboard aircraft carriers, in labs, or outdoors on flight lines. Youll work closely with other technicians, often with minimal supervision, in both technical and operational settings. Training & Advancement Class A Technical School Pensacola, FL (1826 weeks) Covers aviation theory, electrical systems, electronics theory, and technical skills. After training, Sailors are assigned to AE or AT ratings and may serve at naval air stations, squadrons, or aboard carriers. Advanced training is available for specific aircraft and systems. Education Opportunities Navy College Program & Tuition Assistance Post-9/11 GI Bill College credits via the American Council on Education Industry-recognized certifications through Navy COOL Department of Labor apprenticeships via USMAP Qualifications & Requirements U.S. citizen, eligible for security clearance Normal color perception Interest in aviation and working with aircraft Strong aptitude in electronics, computers, and precision technical work Manual dexterity, good memory, and physical fitness Pay & Benefits Competitive salary Enlistment bonuses Free health insurance & housing Retirement plan Paid training Required qualifications: 18 years or older Legally authorized to work in the United States RequiredPreferredJob Industries Government & Military