Remote support technician jobs in San Rafael, CA - 1,451 jobs

A leading technology firm is seeking a Brand Technical Specialist based in San Francisco, CA. This role focuses on building relationships with clients to understand their needs and delivering tailored technical solutions that address business challenges. A background in Computer Science or related fields, as well as strong communication skills, are essential. Candidates should be motivated self-starters ready to engage with new customers and achieve sales objectives. The position may require approximately 25% travel. #J-18808-Ljbffr

A leading financial institution seeks a Market Executive in San Francisco to manage relationships within the Software Technology sector and lead banking teams. The candidate will focus on innovative startups and require 15+ years of experience in account management within a Commercial Bank. This role also demands strong communication and problem-solving skills. A competitive salary and benefits are offered for this full-time position, with an emphasis on industry trends and client acquisition. #J-18808-Ljbffr

As an IT Support Technician, you'll be responsible for ensuring smooth computer operations for end users. This includes handling help requests, troubleshooting hardware/software issues, and maintaining systems both remotely and onsite. Key Responsibilities: Respond to help desk requests via phone and ticketing systems Troubleshoot Apple and Windows hardware/software issues Perform routine maintenance and updates on workstations and servers Maintain accurate documentation and customer databases Assist users with purchasing decisions and provide excellent customer service Create help sheets and knowledge base articles Technical Skills Required: Hands-on experience with Windows OS, Microsoft Office, antivirus/firewall tools Familiarity with Active Directory, Exchange, and server environments (Windows Server 2008/2012/2016) Experience with ticketing systems like Jira/Confluence and ConnectWise Strong understanding of workstation/server hardware components Soft Skills: Excellent communication and interpersonal skills Detail-oriented, self-motivated, and able to multitask in a fast-paced environment • • Strong problem-solving abilities and customer service orientation Pay for this position is based on market location and may vary depending on job-related knowledge, skills, and experience. As a contractor, you may also be eligible for health benefits such as health, dental, and vision as well as access to a 401K plan. We are an equal-opportunity employer and value diversity at The Mice Groups Inc. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. Pursuant to the San Francisco Fair Chance Ordinance, we will consider employment-qualified applicants with arrest and conviction records. Pursuant to the Los Angeles Fair Chance Ordinance, we will consider employment-qualified applicants with arrest and conviction records. The Mice Groups Inc. values your privacy. Please consult our Candidate Privacy Notice, for information about how we collect, use, and disclose the personal information of our candidates.

We want to hear from you if you are passionate about helping customers and providing exceptional technical support! As a Technical Product Support Specialist on our Customer Success Team, your primary goal will be to ensure that every user has a positive experience with our products. This role centers around offering technical product support, troubleshooting issues, and assisting customers in maximizing the benefits of our products. In this position, you will communicate and document customer issues, troubleshoot and test products, and provide support through email, phone, and video calls. This exciting and dynamic role is crucial to our company's success. We take pride in making every customer feel valued, supported, and satisfied! Join us! **This role is full-time, on-site in Petaluma, CA** Responsibilities: Achieve expert working knowledge of our products. You will be the first stop point for troubleshooting and must know how to use our products (don't worry - we will train you 😀) Troubleshoot reported problems and get a full understanding of what the customer is asking for and why. Identify and document the reason the customer contacted us and advise on any forming trends that may impact the larger customer base. Respond to the user as quickly and thoroughly as possible and communicate to them that you are working on their behalf to address the issue(s). Identify process improvements and other product features to reduce the number of customer inquiries. Increase overall customer satisfaction by meeting and exceeding customer support standards and service levels. Just be awesome and flexible. Requirements: Minimum of 2 years working in a Product Support or Customer Service role. Not afraid of taking an unhappy customer and turning them into a happy one. Strong analytical and critical thinking skills. Able to work independently or in a team. Strong organizational skills. Ability to communicate professionally and effectively in person, on the phone, electronically, or by other means to individuals and groups. Ability to learn new products, concepts, and eagerness to explore new technology. Strong organizational and time management skills, with the ability to prioritize tasks effectively. Excellent communication skills, both written and verbal. Proficiency in Microsoft Office Suite and other relevant software applications. Ability to maintain confidentiality and handle sensitive information with discretion. Attention to detail and accuracy in all work tasks. Why Should You Apply? At Digilock, you will have the chance to work with great people on exciting projects. Part of being in a growing company is that change is constant. We embrace change and aim to innovate with passion. This is what drives us and our company forward. We provide a competitive salary and benefits package. Highlights of our current benefits package include Medical, Dental/Vision, Long-Term Disability, Life Insurance, 401K Match up to 4%, AFLAC, Wellness Program Reimbursement, PTO, and a generous holiday schedule with pay. We provide food and snacks throughout the week in our fully stocked kitchens/breakrooms and have company outings.

Job Title: Field Services Engineer Top Skills: · Provide basic troubleshooting for mac OS, Mac hardware, peripherals, and common software issues. · Serve as the first point of contact for IT support requests submitted via JIRA Service Management; respond to and resolve Tier 1 support tickets or escalate as needed Job Description/Responsibilities: · Serve as the first point of contact for IT support requests submitted via JIRA Service Management; respond to and resolve Tier 1 support tickets or escalate as needed. · Provide basic troubleshooting for mac OS, Mac hardware, peripherals, and common software issues. · Provision and configure laptops using Kandji (MDM); handle device shipping and asset updates. · Manage user and application access in Okta (account setup, deactivation, MFA, permissions). · Support Google Workspace (Gmail, Drive, Calendar) and collaboration tools including Slack and Zoom. · Escalate issues appropriately and follow documented IT processes.

About the Role The Customer Support Analyst will provide excellent customer service to Ariat retailers, sales representatives, internal and external customers. You will support and communicate with sales representatives, retailers and internal customers by completing various tasks such as supporting retail accounts, order entry and order book management, maintenance, tracking and having a depth knowledge of product and order statuses. Candidates will be responsible for running daily reports and analyzing the data to ensure order book is up-to-date and product is strategically shipped to retailers. You will support coworkers on an as needed basis and meet all company and department initiatives. You'll Make a Difference By Providing courteous and professional service to internal and external customers Serving as the primary contact for dealers and sales reps in assigned territory(s), including building relationships and managing any issues that may arise Ensuring orders are entered accurately and confirmed in a timely manner for assigned accounts Responding promptly to a high volume of calls, voicemails and emails daily Verifying daily price and auditing of EDI and open orders Quickly resolving order discrepancies Acting as a liaison between customers, field sales and other departments as required to meet account goals and directives Collaborating with Allocation Specialist and Distribution team to ensure orders are filled and shipped in a timely manner Resolving a diverse range of issues including general questions and problems involving pricing, product usage and care, product availability, inventory, transportation, order book management and product delivery Providing 800# and B2B support including inbound calls/emails regarding orders, order changes, return authorizations and warranty coverage Providing support in a specific area of focus, i.e. Key accounts, EDI, new hire training, front desk coverage or any other operational support function when needed Assisting with other responsibilities based on business needs About You Intermediate to Advanced level computer skills with MS Office Word & Excel (pivots; vlookup; formulas) Strong analytical skills required to determine possible issues, interpret data and identify solutions Experience with order processing and management, product allocation in an EDI system Knowledge of SAP or similar order entry systems Understanding and appreciation of order to cash cycle Experience with EDI customers preferred Ability to prioritize work, handle multiple tasks and work independently of supervision Detail orientated with outstanding follow-through Able to solve customer problems, make decisions and take calculated risks in order to meet partner expectations in a manner consistent with company goals and policies. Raise issues to supervisor that may affect cross functional departments 2-3 years customer service in a high-volume environment and preferably in a footwear, apparel, outdoor equipment or manufacturing environment Exceptional written, oral and face-to-face communication skills Enthusiastic, friendly and outgoing with the ability to develop strong working relationships with internal and external customers Fast acting and capable of adapting quickly to change Desire and ability to contribute to and enhance Ariat's unique culture, philosophy and core values Team oriented and holds confidences Rely on experience and judgment to plan and accomplish goals with ability to perform a variety of tasks About Ariat Ariat is an innovative, outdoor global brand with roots in equestrian performance. We develop high-quality footwear and apparel for people who ride, work, and play outdoors, and care about performance, quality, comfort, and style. The hourly range for this position is $31.25-$33.65 per hour. The salary is determined by the education, experience, knowledge, skills, and abilities of the applicant, internal equity, and alignment with market data for geographic locations. Ariat in good faith believes that this posted compensation range is accurate for this role at this location at the time of this posting. This range may be modified in the future. Ariat's holistic benefits package for full-time team members includes (but is not limited to): Medical, dental, vision, and life insurance options Expanded wellness and mental health benefits Paid time off (PTO), paid holidays, and paid volunteer days 401(k) with company match Bonus incentive plans Team member discount on Ariat merchandise Note: Availability of benefits may be subject to location & employment type and may have certain eligibility requirements. Ariat reserves the right to alter these benefits in whole or in part at any time without advance notice. Ariat will consider qualified applicants, including those with criminal histories, in a manner consistent with state and local laws. Ariat is an Equal Opportunity Employer and considers applicants for employment without regard to race, color, religion, sex, orientation, national origin, age, disability, genetics or any other basis protected under federal, state, or local law. Ariat is committed to providing reasonable accommodations to candidates with disabilities. If you need an accommodation during the application process, email *************************. Please see our Employment Candidate Privacy Policy at ********************* to learn more about how we collect, use, retain and disclose Personal Information. Please note that Ariat does not accept unsolicited resumes from recruiters or employment agencies. In the absence of a signed Agreement, Ariat will not consider or agree to payment of any referral compensation or recruiter/agency placement fee. In the event a recruiter or agency submits a resume or candidate without a previously signed Agreement, Ariat explicitly reserves the right to pursue and hire those candidate(s) without any financial obligation to the recruiter or agency. Any unsolicited resumes, including those submitted directly to hiring managers, are deemed to be the property of Ariat.

The Opportunity Join our mission to empower teams through technology that supports AI-powered productivity. As an IT Support Specialist, you'll play a hands-on role in maintaining and improving the systems, tools, and workflows that keep our engineers, AI researchers, and business teams running efficiently. You'll be the go-to expert for troubleshooting technical issues, managing devices and networks, and helping teams leverage the latest tools that power our AI-enhanced platform. This is an exciting opportunity to work in a fast-paced, forward-thinking environment where IT meets artificial intelligence. You'll collaborate with talented engineers and operations leaders, gaining exposure to automation and AI-enabled tools that shape the future of work. Your Impact * Provide frontline IT support for employees across Windows and mac OS environments. * Troubleshoot hardware, software, and network issues to ensure minimal downtime. * Manage onboarding and offboarding processes, including device setup, access provisioning, and account management. * Maintain and optimize company systems such as Google Workspace, Slack, and security tools. * Support enterprise conference AV systems to ensure reliable and high-quality meeting experiences. * Collaborate with teams managing Okta identity management systems and implement automation for provisioning, access control, and monitoring. * Contribute to IT process documentation and help scale support operations as the company grows. We're Looking For Someone Who * 3+ years of IT support or systems administration experience in a fast-paced tech environment. * Strong understanding of networking, endpoint management, and system security. * Proficiency with Google Workspace administration and modern collaboration tools. * Experience troubleshooting both hardware and software issues across multiple platforms. * Excellent communication and problem-solving skills with a proactive, customer-first mindset. * Eagerness to learn and work with emerging technologies, including AI-related tools and automation systems. * BS degree in Information Technology, Computer Science, or a related field (or equivalent experience). Nice to Haves * Experience with scripting or automation tools (Python, Bash, or PowerShell). * Familiarity with identity management systems like Okta or Azure AD. * Interest in AI tools, data workflows, or supporting teams that build AI-driven products. About Otter.ai We are in the business of shaping the future of work. Our mission is to make conversations more valuable. With over 1B meetings transcribed, Otter.ai is the world's leading tool for meeting transcription, summarization, and collaboration. Using artificial intelligence, Otter generates real-time automated meeting notes, summaries, and other insights from in-person and virtual meetings - turning meetings into accessible, collaborative, and actionable data that can be shared across teams and organizations. The company is backed by early investors in Google, DeepMind, Zoom, and Tesla. Otter.ai is an equal opportunity employer. We proudly celebrate diversity and are committed to building an inclusive and accessible workplace. We provide reasonable accommodations for qualified applicants throughout the hiring process. Accessibility & Accommodations Otter.ai is committed to providing reasonable accommodations for candidates with disabilities in our hiring process. If you need assistance or an accommodation during any stage of the recruitment process, please contact *********** at least 3 business days before your interview. * Otter.ai does not accept unsolicited resumes from 3rd party recruitment agencies without a written agreement in place for permanent placements. Any resume or other candidate information submitted outside of established candidate submission guidelines (including through our website or via email to any Otter.ai employee) and without a written agreement otherwise will be deemed to be our sole property, and no fee will be paid should we hire the candidate Salary range Salary Range: $90,000 to $110,000 USD per year. This salary range represents the low and high end of the estimated salary range for this position. The actual base salary offered for the role is dependent on several factors. Our base salary is just one component of a comprehensive total rewards package. #LI-Hybrid

Advocate is a mission-driven organization helping people access the government benefits and support they deserve. We combine expert advocacy with technology to streamline complex processes for claimants. We're looking for a Tech Support Specialist who thrives on problem-solving, enjoys troubleshooting, and can build systems that prevent issues before they occur. This role is critical to keeping our day-to-day operations running smoothly while also helping us scale for the future.Responsibilities Daily Troubleshooting & Support (50%) Diagnose and resolve day-to-day technical issues such as: Broken or missing e-signature integrations, Workflow statuses not updating correctly, Medical records, case artifacts, or other files getting stuck in the system. Monitor daily reports and logs for errors. Serve as the first line of support for internal teams experiencing operational tech issues. Escalate and coordinate fixes with engineering as needed. Onboarding & IT Support (20%) Set up accounts, access, and tools for new hires. Maintain software licenses and user permissions across platforms. Provide basic IT support for staff (e.g., troubleshooting email, Slack, Salesforce, etc.). Systems & Process Improvement (30%) Analyze recurring issues and implement improvements to reduce future problems. Collaborate with operations and engineering to design scalable, reliable systems. Create documentation and internal guides to streamline troubleshooting and onboarding. Qualifications Experience: 2-4 years in a technical operations, IT, or support engineering role. Skills: Strong troubleshooting ability across SaaS systems (CRM, workflow tools, integrations). Comfortable navigating and fixing issues in Salesforce or similar platforms. Basic IT support knowledge (identity management, access provisioning, device/software troubleshooting). Mindset: Problem-solver who enjoys “fixing what's broken” as much as preventing it from breaking again. Detail-oriented but able to see the bigger picture when designing processes. Thrives in a fast-paced, mission-driven environment.

About Latham & Watkins Latham & Watkins is a global law firm consistently ranked among the top firms in the world. The success of our firm is largely determined by our commitment to hire and develop the very best and brightest, creating a team that provides our clients with the highest quality of work and service. We are driven by our core values: respect, innovation, and collaboration. About the Role The Technology Support Specialist II is an integral part of Latham's Technology & Information Services team and will be responsible for providing support to the office by resolving desktop, notebook, and remote computing issues, while providing support to printers, Multi-Functional Devices (MFDs), and mobile devices including configuring and troubleshooting. This role will be located in our San Francisco office. Please note that this role requires an in-office presence. The hours for this position are Monday - Friday, 7:30am - 4:00 PM. Responsibilities & Qualifications Other key responsibilities include: Providing assistance to end users for firm-approved applications using a variety of different methods; applications include Microsoft Office, iManage, ChangePro, Intapp Time (DTE), Remote Desktop Services, VPN, and other applications as deemed necessary Performing regular maintenance on desktop and notebook computers, printers, monitors and peripheral hardware Setting up and configuring desktop and notebook computers and printers Meeting and coordinating with other local Technology department members on product installation, training, and support, and assisting or running projects on various issues as needed Setting up conference rooms to use technology services (e.g. presentations, video conferencing, and audio/visual elements) Protecting and maintaining any highly sensitive, confidential, privileged, financial, and/or proprietary information that Latham & Watkins retains We'd love to hear from you if you: Display knowledge and proficiency in a wide variety of software programs, including Windows OS and Microsoft Office 365 (Word, PowerPoint, Excel, and Outlook), iManage 10, and Litera ChangePro Demonstrate advanced knowledge of standard hardware components and peripherals Possess working knowledge of printer and MFD hardware/settings to perform basic support And have: A high school diploma or an equivalent A bachelor's degree or an equivalent in Computer Science or Information Systems, preferably A minimum of two (2) years of technology support experience with PC hardware/software A minimum of two (2) years of experience in a customer-focused role, preferably Experience with software installations and upgrades, training, and technical documentation, preferably Benefits & Additional Information Successful candidates will not only be provided with an outstanding career opportunity and welcoming environment, but will also be provided with a generous total compensation package with bonuses awarded in recognition of both individual and firm performance. Eligible employees can participate in Latham's comprehensive benefit program which includes: Healthcare, life and disability insurance A generous 401k plan At least 11 paid holidays per year, and a PTO program that accrues 23 days during the first year of employment and grows with tenure Well-being programs (e.g. mental health services, mindfulness and resiliency, medical resources, well-being events, and more) Professional development programs Employee discounts Affinity groups, networks, and coalitions for lawyers and staff Latham & Watkins is an equal opportunity employer. The Firm prohibits discrimination against any employee or applicant for employment on the basis of race (including, but not limited to, hair texture and protective hairstyles), color, religion, sex, age, national origin, sexual orientation, gender identity, veteran status (including veterans of the Vietnam era), gender expression, marital status, or any other characteristic or condition protected by applicable statute. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. Please click the link below to review the Ordinance. Please click here to review your rights under U.S. employment laws. #EntryLevel #wayup #LI-CC2 Pay Range USD $85,000.00 - USD $100,000.00 /Yr.

Would you like to work at a leading independent high school? Do you enjoy working with a students, faculty, and a variety of technologies each day? Do you excel at providing technology solutions to smart, driven individuals? If you answered yes to these questions then we have an exciting opportunity that's right up your alley. We are seeking an IT Support Specialist with a solid background in end user support, Macs, and cloud systems to join our growing team in an important client-facing support capacity. Job Opportunity: We are looking for an organized, dedicated, and skilled Technology Support Analyst who is passionate about providing world-class IT services, and who will be responsible for the installation, configuration, maintenance, and repair of all faculty and staff client computing devices, including mostly Mac and some Windows laptops and iPads, as well as staffing the school's technology helpdesk. Necessary Skills, Abilities, Background, and Experience: Ability to start work at 8:00 every school day morning Ability to clearly communicate technical concepts to non-technical people Ability to recognize, analyze, and effectively solve problems in a timely and organized manner Ability to appropriately prioritize tasks to meet expected SLA, project deadlines, etc. Must be able to climb a ladder to service ceiling-mounted projectors Must be able to lift up to 15 pounds 3+ years' experience installing, configuring, and troubleshooting Windows and Mac OS X desktop and laptop hardware and software in a production networked environment 2+ years' experience installing, configuring, and supporting Microsoft Office 2+ years' experience setting up, configuring, and troubleshooting iPads or other Apple iOS devices

In a world of possibilities, pursue one with endless opportunities. Imagine Next! At Parsons, you can imagine a career where you thrive, work with exceptional people, and be yourself. Guided by our leadership vision of valuing people, embracing agility, and fostering growth, we cultivate an innovative culture that empowers you to achieve your full potential. Unleash your talent and redefine what's possible. Job Description: Parsons is looking for an amazingly talented MDDU CBRN Task Based Technical Support Specialist to join our team! This position is an as needed role and NOT a full-time role. What You'll Be Doing: * Conduct CBRN detection operations at the direction of federal staff to include coordinating with stakeholders, managing equipment, planning logistics, developing plans, teaching and training equipment protocols to stakeholders, reporting information as appropriate, notifying chain of command as appropriate, writing situational reports and after-action reports, and following up with the stakeholder in post-deployment communications. * Manage and maintain file system for regional documentation to include record keeping, following file standards and protocols, and maintaining both electronic and paper files. * Responsible for maintaining their equipment, tactics, techniques, and procedure standards by completing all training, including refresher training, in accordance with MDDP policies. * Supports fleet management by documenting, tracking, submitting, and filing all necessary fleet vehicle information in accordance with MDDP, CWMD, and DHS policies. * Adheres to professional standards and codes of conduct set forth by MDDP, CWMD, and DHS including dress code, all forms of communication standards, social media regulations, and other policies as required. * Presents clear, concise, and accurate information on the Mobile Detection Deployment Program and its capabilities to a variety of stakeholders and group sizes. * Professionally conducts training on and answers questions on policies, procedures, protocols, and equipment of the program to a variety of stakeholders and group sizes * Provides support for Situation Reports (SITREPs). * Provides input for After Action Reports (AARs). What Required Skills You'll Bring: * Active Secret security clearance or higher * Must be able to obtain DHS Suitability. * Experienced in chemical, biological, radiological and nuclear detection and CBRN training and exercises * 10 years experience in radiological and nuclear detection and training * Special event operational experience including SEAR or NSSE events * Knowledgeable and skilled in using a variety of equipment including but not limited to Mobile/Portable Radiation Detection Systems, Personal Radiation Detectors PRD Spectroscopic/Non-Spectroscopic;; Radiological Isotope Identification Device RIID High-Res/Low-Res;. Auxiliary Equipment: Radios, Radioactive Material Sources. * Must be able to lift and carry up to 50 pounds of equipment * Excellent verbal and communications skills to include completing daily situation reports, after-action reports, and monthly report. * Proficient in the use of computers, A/V equipment, Microsoft Office products, Word, Excel, PowerPoint. * Radiation Worker training and experience working with radioactive materials. * Travel up to 75 percent of the month within the contiguous United States and US territories may be required including back to back trips in excess of a week. May be called to support PM directly when requested or function as Acting PM for periods no longer than 30 consecutive days. * Must have valid driver's license and experience towing larger trailers including a fifth wheel * Must have a Class B CDL license or ability to obtain one within 3 months of being hired Security Clearance Requirement: An active Secret security clearance is required for this position. This position is part of our Federal Solutions team. The Federal Solutions segment delivers resources to our US government customers that ensure the success of missions around the globe. Our intelligent employees drive the state of the art as they provide services and solutions in the areas of defense, security, intelligence, infrastructure, and environmental. We promote a culture of excellence and close-knit teams that take pride in delivering, protecting, and sustaining our nation's most critical assets, from Earth to cyberspace. Throughout the company, our people are anticipating what's next to deliver the solutions our customers need now. Salary Range: $72,900.00 - $127,600.00 We value our employees and want our employees to take care of their overall wellbeing, which is why we offer best-in-class benefits such as medical, dental, vision, paid time off, 401(k), life insurance, flexible work schedules, and holidays to fit your busy lifestyle! This position will be posted for a minimum of 3 days and will continue to be posted for an average of 30 days until a qualified applicant is selected or the position has been cancelled. Parsons is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, veteran status or any other protected status. We truly invest and care about our employee's wellbeing and provide endless growth opportunities as the sky is the limit, so aim for the stars! Imagine next and join the Parsons quest-APPLY TODAY! Parsons is aware of fraudulent recruitment practices. To learn more about recruitment fraud and how to report it, please refer to ************************************************

About The Navys Advanced Electronics / Computer Field (AECF) offers extensive training in electronics, computer systems, radar, communications, and weapons fire control systems, including the Navys advanced missile systems and Aegis radar. These technicians are essential to the ships Combat Systems department, ensuring readiness for combat operations across the fleet. Responsibilities As an Electronics Technician (ET) or Fire Controlman (FC), you may: Maintain and repair radar, communication, and navigation equipment. Operate, maintain, and repair fire control radars, mainframe computers, large screen displays, LANs, weapon control consoles, and automatic gun systems. Troubleshoot and repair electro-mechanical systems used in weapons systems. Support combat systems readiness aboard aircraft carriers, Aegis cruisers, and other surface ships. Work Environment ETs and FCs serve on fleet units worldwide and at shore-based repair facilities. Expect assignments aboard ships, at remote stations, and in technical repair shops. Work is highly technical, requiring precision and teamwork. Training & Advancement Apprentice Technical Training Great Lakes, IL (11 weeks) FC Strand Great Lakes, IL (16 weeks) ET Strand Great Lakes, IL (22 weeks) Training covers electronics theory, radar systems, communications suites, missile and gun system ballistics, troubleshooting, and fiber optics. After A School, technicians may attend advanced C Schools. College credits are often available for Navy training. Education Opportunities Navy College Program & Tuition Assistance Post-9/11 GI Bill College credits via the American Council on Education Industry-recognized certifications through Navy COOL Department of Labor apprenticeships via USMAP Qualifications & Requirements U.S. citizen, eligible for security clearance Normal hearing and color perception Strong aptitude in math, computing, and electronics Ability to work as part of a team and perform detailed technical work Pay & Benefits Competitive salary Enlistment and re-enlistment bonuses Free health insurance & housing Retirement plan Paid training Required qualifications: 18 years or older Legally authorized to work in the United States RequiredPreferredJob Industries Government & Military

Mindlance is a national recruiting company which partners with many of the leading employers across the country. Feel free to check us out at ************************ Job Description: The Sr. Analyst will be the primary support for an inventory management and merchandising decision support system and business process. This person will partner cross-brand and with Gap Inc teams to resolve issues with the system and identify opportunities for improvement in support of business end users. What you get to do: Serve as the primary contact for user support issues; manage day to day process, issue prioritization, trouble shooting and communication of status and resolution to impacted parties and key stakeholders Partner with project, product management and technical teams as needed to align on approach to drive issue resolution Responsible for providing research, analysis, and support for identifying, evaluating, and resolving Inventory Management process and system opportunities Own and manage small projects or parts of larger initiatives, including identification of key issues, work planning, analysis, development of conclusions, and presentation of findings Provide user acceptance testing at a feature level and present new features to users in both a 1:1 and group setting Build relationships with project teams, product managers and business and technology partners to champion the needs of the business and drive continuous service improvement Skills and Competencies: Proven track-record as a team member contributing to success of business initiatives or priorities, (i.e. - meeting customer needs, achieving business objectives, delivering great, quality service) Demonstrated ability to work independently and manage time effectively to drive for results Demonstrated analysis and problem solving skills; detail-orientation; excellent follow through Learns on the fly; able to assume larger scope and more visible or complex projects over time Effectively communicate results from research and analysis both verbally and in writing to business and other key stakeholders demonstrating command of all facts Demonstrated ability to juggle and respond to competing priorities with input from supervisor; able to successfully operate in areas of uncertainty and ambiguity Develop business and product knowledge - deep understanding of how the product works and how the business uses it every day to understand business impact of issues, and prioritize and solve problems Build relationships and develop expertise through partnering & collaboration with business and technology experts Present a calm demeanor and attentive listening to understand customer perspectives and needs and communicate to business partners using positive language skills Seek and apply feedback to improve performance; take initiative to develop self & others Qualifications & Job Requirements: 2-4 year work experience required BA/BS required Excellent customer service and communication skills Marketplace experience in an apparel retail environment (stores and/or online) or supply chain / merchandising / inventory management industry preferred Additional Information To discuss on this opportunity feel free to reach Raghu Varun Call on ************ or email your resume to ************************

Application Process This position is open until filled. For full consideration, please submit an application, along with a cover letter and resume. In your cover letter, please describe your experience working with healthcare and/or simulation equipment and explain how it has prepared you to support nursing education. Please review the position description listed above for full scope of responsibilities and qualifications. Job Summary Reporting to and under supervision of the Director of Operations (DO), the Instructional Support Technician performs comprehensive support services for the nursing program. The incumbent makes extensive use of materials, supplies, and equipment to support a variety of upper and lower division laboratory courses. The incumbent tracks and maintains various inventories; facilitates upkeep of building(s) (e.g., relaying work order request(s) to appropriate departments), maintains storage areas, and keeps a safe and sanitized work environment. Key Qualifications This position requires the equivalent to three years of experience providing instructional support services for a unit or discipline or in producing materials or supplies, or repairing equipment related to healthcare; or the equivalent to two years of college with 16 semester units in courses involving extensive use of materials, supplies, or equipment in a discipline related to the area may be substituted for one year of the required experience; or the equivalent to four years of college with 16 semester units in courses involving extensive use of materials, supplies, or equipment in a discipline related to the area to which assigned may be substituted for two years of the required experience. Experience working with simulation equipment and prior experience with nursing or healthcare education is preferred. Intermediate proficiency with computers and Microsoft Office (Word, Excel) required. Knowledge of Google Suite, and PeopleSoft preferred. The incumbent must successfully complete a pre-placement exam. Salary and Benefits This is a full time, non-exempt position, which will lead toward permanent status following the successful completion of a probationary period. The CSU Classification Step Range for this position is $4,595 - $6,694 per month (step 1 - step 20). Step placement will be determined based on relevant qualifications and professional experience. Step placement upon appointment is not expected to exceed Step 18, $6,434 a month. This position is eligible for a broad range of benefits, including medical, dental, vision, life and disability insurances, retirement (CalPERS), tuition waiver, vacation and sick leave. In addition, 15 paid holidays are offered each year. Sonoma State University is also a Public Service Loan Forgiveness Program (PSLF) Employer. A comprehensive benefits summary for this position is available online by clicking here to be taken to the CSU benefits page. For eligible employees, CSUEU collective bargaining agreement Article 17.10 will be honored. Supplemental Information Sonoma State University is committed to achieving excellence through teaching, scholarship, learning and inclusion. In line with our Strategic Plan and our Seawolf Commitment, our values include diversity, sustainability, community engagement, respect, responsibility, excellence and integrity. We strive to cultivate a community in which a diverse population can learn and work in an atmosphere of civility and respect. We encourage innovation, experimentation and creativity, as well as contributions to equity and inclusion, in the pursuit of excellence for all members of our university community. The University is an Affirmative Action/Equal Opportunity Employer. We consider qualified applicants for employment without regard to race, religion, color, national origin, ancestry, age, sex, gender, gender identity, gender expression, sexual orientation, genetic information, medical condition, disability, marital status, or protected veteran status. Mandated Reporting: This position may be considered a "mandated reporter" under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. CSU Out of State Policy - Sonoma State University, as part of the CSU system, is a State of California Employer. As such, the University requires all employees upon date of hire to reside in the State of California. As of January 1, 2022 the CSU Out-of-State Employment Policy prohibits the hiring of employees to perform CSU-related work outside the state of California. A background check (including a criminal records check) must be completed satisfactorily before any candidate can be offered a position. Failure to satisfactorily complete the background check may affect the application status of applicants or continued employment of current employees who apply for this position. Sonoma State University is not a sponsoring agency for staff positions (i.e. H-1B visas). Positions are posted for a minimum of 14 calendar days. For questions related to the application process, please reach out to *************. The ADA Coordinator is also available (hraccommodations@sonoma.edu) to assist individuals with disabilities in need of accommodation during the hiring process. Sonoma State University's Annual Security Report includes summaries of institutional policy relating to campus safety, drug and alcohol use, sexual assault, and other matters. The report is published in compliance with the Clery Act and includes three years of certain crime statistics that occurred in Clery Act defined geography. A paper copy of the report may be requested in person by emailing the Clery Compliance and Safety Office at ****************. Pursuant to the Higher Education Opportunity Act, the Annual Fire Safety Report (AFSR) is available for viewing at ********************************************************************************** The purpose of this report is to disclose statistics for fires that occurred within Sonoma State University student housing facilities for three years, and to distribute fire safety policies and procedures intended to promote safety on campus. A paper copy of the AFSR is available upon request by contacting the Residential Education and Campus Housing at ******************. Advertised: Nov 07 2025 Pacific Standard Time Applications close:

IT Support Analyst Type: Full-time The IT Support Analyst is responsible for proactively and reactively handling the technology needs and requirements of end users. This position is located in our South San Francisco office. Travel to other sites will be periodically required. This position mandates a high level of interaction and engagement with senior executives, and a growing staff base, working in a fast-paced and dynamic organization. The role is responsible for all technology support; including but not limited to, installation, configuration, and troubleshooting of a wide range of technologies including desktops, laptops, audio/video, mobile devices, networking, access control, cloud technologies and specific scientific-related devices and applications. Primary Duties & Responsibilities: Technical Support: Provide troubleshooting and technical support to end-users, resolving hardware and software issues promptly. Identify and pursue new and innovative ways to improve processes, delivery of support, and technology solutions in general. Onboarding/Offboarding: Assist with the onboarding process, prepping and deploying systems, as well as training and educating new hires during IT orientations. System Administration: Install, configure, and maintain software applications and operating systems, ensuring system integrity and security. System Support & Troubleshooting: Ensure all IT systems are operating smoothly and efficiently. Provide prompt troubleshooting and support for hardware and software issues that arise in theatre operations Network Management: Maintain and optimize network hardware and software to ensure smooth connectivity, high availability, and security across all systems. Audio/Visual: Oversee, support and troubleshoot our A/V conferencing systems in multiple conference rooms/offices Data Security: Enforce data security measures, manage backup systems, and conduct regular security audits ensuring compliance with security standards and industry regulations to protect business information. Documentation: Maintain accurate records of IT assets, configurations, procedures, and support tickets for future reference and audits. User Training: Conduct training sessions and create resources to help users understand and optimize their use of IT systems. Teamwork: Represent the IT perspective on projects and processes providing technical guidance, training, and support for business stakeholders. Candidate Profile: 3+ years of IT technical experience in a service desk environment Strong customer service and communication skills, with the ability to explain technical concepts to non-technical users Strong knowledge of mac OS, Windows, IOS, and Android operating systems Strong knowledge of Google Workspace, FreshService, Slack, Notion, telephony, and other common desktop applications Experience of troubleshooting computer hardware Experience with MDM solutions that manage Macs, Windows, and mobile systems (e.g. InTune, Hexnode) Experience with IT ticketing systems (e.g., FreshService) Experience troubleshooting network related issues Knowledge of IT security protocols, and cloud-based services Relevant IT certifications a plus Bilingual in Spanish a plus Flexibility and adaptability - you will be juggling multiple troubleshooting requests in a fast-paced startup environment The anticipated pay range for this role is $90,000 - $110,000 per year for our South San Francisco location. The pay offered to a selected candidate will be determined based on factors such as (but not limited to) the scope and responsibilities of the position, the qualifications of the selected candidate, budget availability, internal equity, geographic location and external market pay for comparable jobs. About Ohalo: Ohalo™ aims to accelerate evolution to unlock nature's potential. Founded in 2019, Ohalo develops novel breeding systems and improved plant varieties that help farmers grow more food with fewer natural resources, increasing the yield, resiliency, and genetic diversity of crops to sustainably feed our population. Ohalo's breakthrough technology, Boosted Breeding™, will usher in a new era of improved productivity to radically transform global agriculture. For more information, visit ************** Notes: If you previously applied for a job at Ohalo Genetics, we encourage you to restate your interest in the position by submitting your application. No visa sponsorship is available for this position at this time. No recruiters, please.

About This Role We are seeking an IT Help Desk Technical Writer to create clear, practical documentation that supports employee onboarding, device setup, and day‑to‑day IT support operations. This role is deeply embedded in IT help desk and hardware processes and is not a general technical writing position. As new tools, devices, and access models are introduced, you will bridge the gap between IT teams implementing the technology and the employees using it. Your documentation will enable a strong self‑service experience for end users while providing Service Desk agents with reliable reference materials to support and troubleshoot issues efficiently. This role requires someone who can independently take a new or undocumented process, experience it end‑to‑end, identify gaps, and create documentation that reduces support tickets and improves the employee experience. What You Will Work On * Create end‑to‑end technical documentation from scratch for IT Help Desk operations related to hardware and device onboarding * Write step‑by‑step guides for new laptop setup, enrollment, and first‑time access * Document how employees gain access to required systems, tools, and applications * Create documentation for iOS and Android mobile device setup and enrollment * Develop security‑related onboarding documentation such as identity access, MFA, and security key enrollment * Document the full new‑hire hardware experience from opening the box to being fully productive * Develop self‑service knowledgebase articles designed to prevent Help Desk calls * Produce internal support documentation used by Service Desk and Tech Hub agents * Partner with IT operations and technical teams to learn newly implemented processes * Independently gather and validate steps when technical SMEs are unavailable * Identify missing steps, edge cases, and common user issues affecting onboarding and support * Maintain and update documentation as tools, devices, and processes evolve What You Will Bring * Experience as a technical writer supporting IT Help Desk, service desk, or IT operations environments * Strong knowledge of laptop provisioning and end‑user device enrollment * Experience documenting iOS and Android mobile devices * Understanding of identity and access management from the end‑user perspective * Ability to create documentation from the ground up without relying on pre‑existing content * Experience writing knowledgebase articles used by Service Desk teams and end users * Strong user‑experience mindset focused on reducing support tickets * Ability to work autonomously and remove documentation burden from technical teams * Clear, concise writing skills focused on step‑by‑step guidance for non‑technical users What You Can Expect * Project‑based W2 role with an expected duration of 6-9 months * Must be located in the United States and must not require current or future work authorization sponsorship * Compensation commensurate with qualifications, experience, geographic location, market conditions, and operational factors * Pay Range: $50-$70 per hour * Benefits include Medical, Dental, Vision, Life Insurance, Disability Insurance, 401(k) Savings Plan, Employee Stock Purchase Plan, Professional Development Program, Paid Time Off, and Paid Sick Time where legally required * An inspirational place to do your best work, engage in meaningful projects, and continually develop the skills, competencies, and qualities that set our team apart What We Do At RGP, we're creating a future where businesses produce their best work without constraints. We've built a global network of over 2,600 experts across four regions, providing a comprehensive suite of solutions across on-demand talent, next-generation consulting, and outsourced services to support organizations at every stage of their growth journey. Trusted by Fortune 100 companies and emerging disruptors alike, we challenge conventional ways of working, drive growth, and pave the way for long-term success through bold innovation and fearless collaboration. Our values guide everything we do and strengthen our commitment to people. By combining smart processes, human-centered design, and advanced technology, we celebrate our team's excellence and ensure we grow together. We believe in the power of continuous learning and development to drive both individual and organizational success. It's time to rethink how work gets done. Dare to Work Differently with RGP. RGP is proud to be an Equal Opportunity Employer and committed to creating an inclusive environment for all employees. We do not discriminate on the basis of race, color, religion, national origin, gender, pregnancy, sexual orientation, gender identity, age, physical or mental disability, genetic information, veteran status, or any other legally protected trait and encourage all applicants to apply.

The Enterprise Technical Support Team at Airtable plays a pivotal role in helping our customers unlock the full potential of our platform. We work closely with an exciting range of customers to solve complex business challenges and ensure they achieve their goals while seamlessly navigating Airtable's features and capabilities. As an Enterprise Technical Support Specialist, you'll be the trusted technical expert for our enterprise customers. You'll respond to inquiries, troubleshoot complex issues, and collaborate with cross-functional teams to deliver exceptional support. Your role will be key to ensuring our customers achieve their business goals while seamlessly navigating Airtable's features and capabilities. What you'll do * Provide expert troubleshooting and guidance on technical issues across multiple channels (email, video calls). * Deliver a world-class customer experience by actively listening to concerns, empathizing with customers, and resolving issues in a timely and effective manner. Use your communication skills to relay valuable feedback to product and engineering teams to improve our platform and support processes. * For complex issues, you'll know when to escalate to senior technical teams or other relevant stakeholders, ensuring a smooth transition and swift resolution for the customer. * Accurately document all customer interactions and technical issues in Salesforce, and track trends to help identify opportunities for process and product improvements. * Contribute to the continuous growth of Airtable's knowledge base by creating and updating helpful resources based on customer interactions. * Stay ahead of new features and product updates. You'll educate customers on best practices and help them leverage Airtable to optimize their workflows and business processes. Who you are * You have experience with Airtable, whether personally or professionally, and you're excited about helping others discover how it can transform their business. * You've worked in an enterprise-focused technical support role, especially within a B2B tech environment, where you've made a meaningful impact on customer success. * You excel in both written and verbal communication, and you know how to tailor your message to a wide variety of audiences. * You enjoy solving complex problems, leveraging your strong analytical skills and technical aptitude to navigate challenges and find creative solutions. * You're naturally curious, and you thrive in environments where you're expected to dive deep into technical issues and continuously learn. * You have a strong, self-driven desire to exceed expectations and continuously improve your performance. * You have experience with tools like Salesforce, Confluence, G Suite, and enterprise-level technology. A solid understanding of concepts such as relational databases, REST APIs, and writing formulas is a plus. Airtable is an equal opportunity employer. We embrace diversity and strive to create a workplace where everyone has an equal opportunity to thrive. We welcome people of different backgrounds, experiences, abilities, and perspectives. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status or any characteristic protected by applicable federal and state laws, regulations and ordinances. Learn more about your EEO rights as an applicant. VEVRAA-Federal Contractor If you have a medical condition, disability, or religious belief/practice which inhibits your ability to participate in any part of the application or interview process, please complete our Accommodations Request Form and let us know how we may assist you. Airtable is committed to participating in the interactive process and providing reasonable accommodations to qualified applicants. #LI-Remote

We are seeking IT Support Specialists to work in a consulting environment for a variety of clients, primarily in the biotechnology industry. Currently hiring for full-time, onsite work only. You will be required to provide your own travel to client sites located mostly in San Francisco and San Mateo Counties. Most client sites are within a 20 minute drive from SFO Airport. Preference is given to applicants with a Bachelor's Degree from a 4 year college. Job Requirements This position involves working with a team of consultants and following the direction and guidance of a senior staff member and/or technical lead. Your customer service and people skills are paramount, but you will need to be comfortable working with desktops/laptops, mobile device hardware, and common software applications like Microsoft Office. Our company supports Windows and Mac at the desktop, as well as a variety of server platforms and enterprise hardware. Front-line support - resolution of customer support issues in-person and by email/phone/zoom/slack/etc. laptop setups and onboarding/training user account administration and audits ticket queue management printer/monitor/peripheral troubleshooting specifying computer hardware and software for purchase security and management software deployment General troubleshooting/problem resolution This position offers a flexible (even part time) schedule with excellent compensation, health benefits, 401k, a relaxed small business environment, and a friendly client base. Please submit a resume with cover letter or email detailing your interest, qualifications, and salary requirements.

Sendbird is on a mission to build the AI workforce of tomorrow. Sendbird is the omnichannel AI agent platform enterprises choose to elevate the customer experience by initiating autonomous support & sales conversations, keeping humans in the loop for complex inquiries, and re-engaging customers with proactive business messages. We are the omnichannel AI agent platform enterprises choose to elevate customer experience. Trusted by 4,000+ of the world's most popular apps-including industry leaders like Match Group, Rakuten, Yahoo, and Coupang-Sendbird powers over 7 billion messages every month. The Sendbird Information Security team has an opening for an IT Support Specialist. This role is an in-office role at least 4 days/week. This is the perfect role for anyone who is the "fixer" of computers, printer connections, and software accessibility. Troubleshooting is your game, and you like to keep your equipment in order. Process is a passion for you. Urgency with a smile is the way you role. As the IT Operations Specialist, you will be responsible for IT equipment maintenance, managing enterprise software licenses and seats, and implementing effective workflows and the Jira IT help desk ticketing system. What You Will Do: Support and enhance IT policies and practices. Provide on-site and remote training and troubleshooting of IT systems and software to employees Manage installations, upgrades, and configurations of hardware and software Manage a multi-platform base of mostly Mac (OSX) using JAMF and PC (Windows) computers Manage Okta & JAMF operations and integrate Okta with new software Administer laptops, desktops, printers, switches, firewalls, phones, cameras, and software Perform troubleshooting to diagnose and resolve problems related to IT equipment (mobile devices, laptops, network, VPN) Who You Are: Committed to providing excellent customer service Empathetic and patient Resourceful to a fault A problem solver, not a problem bringer What You Bring to the Table: Superb analytical, diagnostic, and troubleshooting skills Experience with Jamf, Okta, Symantec Endpoint Protection, Jira (Atlassian), G Suite In-depth knowledge of Jamf administration is a plus Experience with Okta Lifecycle Management is a plus Business-level English skills are highly preferred. What We Offer Includes (but are not limited to) : 20 days PTO, 13 paid US company holidays, 7 sick days, 1 volunteer day, plus 2 rest/rejuvenation days and birthday day off Company subsidized medical, dental, vision insurance Flexible Spending Accounts Parental leave Life and disability insurance Be Your Best Self: An annual stipend of $3,500 (prorated after 3 months) for expenses ranging from professional development classes and training, to personality assessments, gym memberships, books, fitness classes, mental health services and massages Pay Transparency For cash compensation, we set standard ranges for all roles based on function, level, and geographic location. To determine our ranges, we utilize a variety of compensation data benchmarked against similar-stage growth companies. A reasonable estimate of the current salary range for this role is $114,000.00 - $130,000.00. This range is specific to the San Francisco Bay market. We consider several factors when making final compensation decisions, including, but not limited to, skill sets, experience and training, licensure and certifications, and other business and organizational needs, which may cause your specific offer to vary from the amount listed above. Hybrid Work Policy We offer a hybrid work schedule at Sendbird. With the values of collaboration and relationship building in mind, we require all employees within an hour's commute range of their local office to gather with their team in the office three days per week as a minimum. Some of our roles require a more frequent in-office schedule. Please work with your manager to understand the office time requirements for your position. What diversity and inclusion mean to us There is no such thing as a perfect candidate and the best employees come from a wide range of backgrounds, experiences, and skill sets. Sendbird is a place where everyone can learn and grow. We respect, promote, and encourage diversity for equal employment opportunities and encourage you to apply if this role excites you. About Sendbird Combining omnichannel AI and battle-tested, award-winning communication APIs, Sendbird enables businesses to build AI agents and meaningful customer connections at scale. Trusted by 4,000+ leading apps-including DoorDash, Match Group, Noom, and Yahoo Sports-Sendbird powers over 7 billion conversations every month, offering exceptional reliability, security, and compliance that meet enterprise-level demands. Headquartered in California, Sendbird is backed by ICONIQ, SoftBank, Tiger Global, Y Combinator, and other reputable investors.