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  • Desktop Support Job Training Program

    Year Up United 3.8company rating

    Remote support technician job in Newark, NJ

    Year Up United is a one-year or less, intensive job training program that provides young adults with in-classroom skill development, access to internships and/or job placement services, and personalized coaching and mentorship. Year Up United participants also receive an educational stipend. The program combines technical and professional training with access to internships and job placement support through our industry-leading talent placement firm YUPRO Placement. If you receive an internship, it may be at Bank of America or JPMorgan Chase among other leading organizations in the Newark area. Are you eligible? You can apply to Year Up United if you are: - A high school graduate or GED recipient - Eligible to work in the U.S. - Available Monday-Friday throughout the duration of the program - Highly motivated to learn technical and professional skills - Have not obtained a BachelorÊ1⁄4s degree - You may be required to answer additional screening questions when applying What will you gain? Professional business and communication skills, interviewing and networking skills, resume building, ongoing support and guidance to help you launch your career. During the internship phase, Year Up United students earn an educational stipend of $525 per week. In-depth classes include: - Customer Success - Business Operations - Project Management - IT Support - Application Development - Data Analytics Get the skills and opportunity you need to launch your professional career. 75% of Year Up United graduates are employed and/or enrolled in postsecondary education within 4 months of graduation. Employed graduates earn an average starting salary of fifty-three thousand dollars per year. PandoLogic. Category:General, Location:Newark, NJ-07102
    $34k-38k yearly est. 1d ago
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  • Help Desk Technician

    Cipriani 3.9company rating

    Remote support technician job in New York, NY

    The Help Desk Technician I serves as the first and primary point of contact for all IT support requests across the organization. This position acts as the gatekeeper for ticket intake and triage, ensuring issues are accurately assessed, prioritized, documented, and either resolved at Tier 1 or escalated to the appropriate Level 2/3 teams. The role requires strong judgment, attention to detail, and a commitment to delivering a high-quality, customer-focused support experience. ESSENTIAL FUNCTIONS AND DUTIES: Serve as the initial point of contact for all IT support requests via ticketing system, phone, email, and chat Perform initial ticket intake and triage, including categorization, prioritization, and urgency assessment Evaluate business impact and determine the appropriate resolution or escalation path Troubleshoot and resolve Tier 1 hardware, software, and network connectivity issues Perform user account setup, password resets, access provisioning, and basic identity management Escalate issues to Level 2/3 support teams with complete and accurate documentation Maintain detailed ticket notes, resolutions, and knowledge base documentation Monitor and manage ticket queues to ensure SLA response and resolution standards are met Assist with employee onboarding and offboarding, including device setup and access provisioning Support asset management activities, including inventory tagging, tracking, and audits Provide basic support for printers, copiers, peripherals, toner replacement, and AV equipment Deliver timely status updates and clear communication to end users throughout the support lifecycle KNOWLEDGE, EXPERIENCE AND SKILLS: 1-3 years of experience in IT support or help desk roles Working knowledge of Windows and mac OS environments Experience with ticketing systems; Zoho Desk experience strongly preferred Familiarity with Microsoft 365 and Google Workspace environments Basic understanding of networking concepts, including DHCP, DNS, VPN, and TCP/IP Exposure to Active Directory, Azure AD, Intune, or other MDM tools preferred Strong written and verbal communication skills with the ability to explain technical concepts clearly Excellent organizational skills, attention to detail, and ability to prioritize in a fast-paced environment Relevant certifications such as CompTIA A+, Network+, ITIL, or similar are a plus Operating Systems: Windows, iOS, Android, mac OS Productivity Suite: Microsoft 365, Google Workspace Ticketing System: Zoho Desk Identity & Access: Active Directory, Azure AD Remote Support Tools: LogMeIn, Zoho Assist, Quick Assist Hardware Supported: Laptops, Desktops, Mobile Devices, Printers, Peripherals, Security Cameras, AV equipment Collaboration Tools: Teams, Zoom PHYSICAL ACTIVITIES AND REQUIREMENTS OF THIS POSITION: Ability to sit or stand for extended periods while providing technical support Ability to lift, carry, and move IT equipment weighing up to 50 pounds Dexterity to set up, configure, and troubleshoot hardware and peripherals Ability to bend, reach, and perform repetitive tasks associated with device setup and inventory management Capability to work in a fast-paced, on-site support environment INTENT AND FUNCTION OF S All descriptions have been reviewed to ensure that only essential functions and basic duties have been included. Peripheral tasks, only incidentally related to each position, have been excluded. Requirements, skills, and abilities included have been determined to be the minimal standards required to successfully perform the position. In no instance should the duties, responsibilities, and requirements delineated be interpreted as all-inclusive. Additional functions and requirements may be assigned by supervisors as deemed appropriate. Job descriptions are not intended as and do not create employment contracts. The organization maintains its status as an at-will employer. Cipriani is an equal opportunity employer.
    $55k-78k yearly est. 2d ago
  • Information Technology Intern

    Wakefern Food Corp 4.5company rating

    Remote support technician job in Edison, NJ

    Information Technology Internship Program Dates May 27, 2026 - August 7, 2026 Wakefern Food Corp. is the largest retailer-owned cooperative in the United States and supports its co-operative members' retail operations, trading under the ShopRite , Price Rite , The Fresh Grocer , Dearborn Markets , Fairway Markets , Gourmet Garage , Di Bruno Bros , and Morton Williams banners. Employing an innovative approach to wholesale business services, Wakefern focuses on helping the independent retailer compete in a big business world. Providing the tools entrepreneurs need to stay a step ahead of the competition, Wakefern's co-operative members benefit from the company's extensive portfolio of services, including innovative technology, private label development, and best in class procurement practices. Your contribution This internship position is a great opportunity for a student majoring in Information Technology, or another related field to gain hands-on experience working with Wakefern's Tech Department. The intern will function independently and as a member of a project team under the general direction of senior staff members. They must establish and maintain appropriate working relationships with department staff members, operating personnel, customers and vendor representatives in order to carry out this function. The intern will perform a variety of tasks and receive valuable industry exposure throughout the summer. We are hiring interns across the following functions within Information Technology: Infrastructure Merchandising & Category Management Point of Sale, Payment & Pharm HR/Legal Systems & Retail Services Business of IT Logistics & Supply Chain Innovation Replenishment & Warehouse Management What you will do Program modifications (i.e., program maintenance) Program & Project testing (including test data development) Job control and operating instruction preparation Data analysis Introductory programming opportunities Project and program documentation Project implementation and follow-up User training and preparation of user manuals Compliance with departmental standards, procedures and policies Completion of educational and professional development courses Establish and maintain appropriate working relationships with CISD staff members, operating personnel, customers and vendor representatives in order to carry out this function Provide technical direction and assistance as required What we are looking for Interns are required to comply with the 5-day in-person attendance policy for the program Must be at least 18 years old Must have completed 24 college credits with a 3.0 cumulative GPA or better Will be enrolled in an undergraduate or graduate school for fall Successful completion of a substance abuse test and background check is required Strong MS Office skills (Excel, Word and PowerPoint required) Valid driver's license and flexibility with regard to travel required Strong interpersonal, analytical and customer service skills with the ability to multitask and manage time effectively Excellent communication skills (written, oral and presentation) Ability to exhibit proper business etiquette when dealing with all levels of the organization Previous work experience in a retail environment is beneficial Company Perks Vibrant Food Centric Culture Corporate Training and Development University Collaborative Team Environment Educational Workshops Networking Opportunities Volunteer Opportunities Compensation and Benefits: First year Tech Interns will be paid at $17.00 per hour. Returning Tech interns will be paid at $18.00 per hour. Master's students will be paid at $19.00 per hour. Interns are not eligible for company benefits including medical, dental, and vision coverage, life and disability insurance, a 401(k) retirement plan with company match & annual company contribution, paid time off and holidays.
    $17-19 hourly 2d ago
  • Freelance Contracting for IT Techs, designers and Online Tech Services

    Advanceqt.com

    Remote support technician job in New York, NY

    Freelance Independent work in IT Graphics, IT Designs, Video and motion editing, Programing, IT Analyst services online. Remote and or location work on a freelancer online platform. Need a smart phone and lap top or desk top computer to perform work. We provide a platform and you work for various clients.
    $50k-86k yearly est. 9d ago
  • Technical Specialist - Triage Operations

    Perennial Resources International 4.1company rating

    Remote support technician job in Orangeburg, NY

    Contract Orangeburg, NY, Totowa, NJ, Dayton, NJ Responsibilities: Improve operational efficiency by championing standardization and innovation Utilize good technical, multitasking and interpersonal skills to help drive outages to resolution Be ambitious, able to work independently & in a team environment under deadlines Be process-oriented and help develop runbooks and other technical documentation Stay up to date with new technologies, identifying those technologies/strategies that can help the company's automation efforts Requirements: 2+ years of: computer operations background, understanding of data centers, and data communications and experience working with Unix/Linux (RHEL/Ubuntu, etc.) A Degree in Computer Science, Engineering, Mathematics, similar field of study or equivalent work experience Experience working with Salt or Ansible for orchestration (preferably Salt) Excellent written and verbal communications interpersonal and customer service skills Working knowledge of: Jira concepts and SDLC framework Experience providing and automating day to day systems administration duties; Shell (Bourne), Perl, or Python scripting abilities Experience with open-source metric analytics & visualization tools (such as Grafana, Splunk, and Humio) and multiple open-source automation and management tool-set knowledge (includes: Chef, Ruby, GitHub, Salt, Artifactory, etc., to name a few)
    $77k-111k yearly est. 4d ago
  • Client Support Specialist - WealthTech / RIA Focus

    Taurus Search 4.6company rating

    Remote support technician job in New York, NY

    My client was founded in 2017 to help financial advisors better secure their clients' financial futures. They focus on independent Registered Investment Advisers (RIAs), delivering financial products that advisors can't easily access today through beautiful, scalable, and easy-to-use technology. Today, they work with over 900 RIAs that collectively represent more than $1.6T in assets under management across two industry-leading products We are looking for a strong client support representative with their Series 7 license to handle client accounts and cash movements. This role involves providing white-glove customer service, answering questions from end clients, and relaying feedback to product and engineering teams. My client operates on a hybrid work model, with employees coming to the office on Tuesdays, Wednesdays, and Thursdays. They provide lunch on in-office days and encourage team meetings and collaboration.
    $39k-47k yearly est. 3d ago
  • Patient Relations Support Specialist

    NYC Health + Hospitals/Correctional Health Services 4.7company rating

    Remote support technician job in New York, NY

    NYC Health + Hospitals is the largest public health care system in the nation. We are a network of 11 hospitals, trauma centers, neighborhood health centers, nursing homes, post-acute care centers, and correctional health services. We are a home care agency and a health plan, MetroPlus. Our health system provides essential services to 1.4 million New Yorkers every year in more than 70 locations across the city's five boroughs. Our diverse workforce of more than 42,000 employees are uniquely focused on empowering New Yorkers. NYC Health + Hospitals/Correctional Health Services is one of the nation's leading correctional health care systems in quality of and innovations to care, and access from pre-arraignment through compassionate release. In-jail services include medical, nursing, mental health, substance use treatment, social work, dental and vision care, discharge planning, and reentry support. In addition to providing direct patient care in the jails, CHS leverages the resources of the nation's largest municipal health care system to help discharged patients successfully return to their communities. CHS is also a pivotal partner in New York City's criminal justice reform efforts. NYC Health + Hospitals/Correctional Health Services is one of the nation's leading correctional health care systems in quality of, and innovations and access to care. In-jail services include medical, mental health, nursing, substance use treatment, social work, dental and vision care, discharge planning, and reentry support. In addition to providing direct patient care in the jails, CHS conducts enhanced pre-arraignment screening and forensic psychiatric examinations; and leverages the resources of the Health + Hospitals system to help discharged patients successfully return to their communities. CHS is also a pivotal partner in New York City's criminal justice reform efforts. Our workforce is comprised of more than 1,500 dedicated professionals, with locations in all five boroughs and on Rikers Island. Under the direction of the Director and/or Deputy Director of Patient Relations, the Assistant Coordinating Manager will be responsible for documenting, managing incoming phone calls and emails, maintaining accurate records, updating the databases and coordinating complaints and requests relating to health care provided in the City's jails. Examples of work: Review dashboard on a daily basis, notify emergency contact for patients with specific serious injuries, hospitalizations and enter into database. Assist in coordinating the bi-monthly QIC meetings by recording meeting minutes and updating the database with relevant outcomes and follow-up action items. Answer incoming calls, compose email identifying case as a complaint and/or request. Review voicemails, transcribing messages and email. Enter and update new cases into the Patient Relations database. Monitor and maintain the Patient Relations email in-box for all correspondences received and appropriately handle according to standardized procedures and policies. Complete day-end reconciliation of inquiries received, assigned and sent. Perform additional tasks as assigned. Minimum Qualifications: 1. A Baccalaureate Degree from an accredited college or university in Business Administration, Community Health, Psychology or related discipline with one year of full-time experience in a supervisory or administrative capacity in business management systems, general administration, health care and medical/patient systems administration; or, 2. A satisfactory combination of education, training and experience. NYC Health and Hospitals offers a competitive benefits package that includes: Comprehensive Health Benefits for employees hired to work 20+ hrs. per week Retirement Savings and Pension Plans Paid Holidays and Vacation in accordance with employees' Collectively bargained contracts Loan Forgiveness Programs for eligible employees College tuition discounts and professional development opportunities College Savings Program Union Benefits for eligible titles Multiple employee discounts programs Commuter Benefits Programs
    $40k-61k yearly est. 1d ago
  • IT Roles

    Alpha Technologies USA 4.1company rating

    Remote support technician job in New York, NY

    We have following roles.Please send me your resumes at vince@alphait. us Java Developer .Net/C# Developer Oracle Developer Unix SA Business Analyst Project Manager Application Support Architect Other IT roles...Based in New York,Raleigh,NC and accross US Qualifications Must have valid working Visa of US Citizens and GCs are preferred... Additional Information Send me your resumes at vince@alphait. us Pozdrawiam / With best regards, Alpha Technologies Inc (USA) Vince Taylor Sr Technical Recruitment Specialist
    $49k-106k yearly est. 60d+ ago
  • Production Support Technician

    Artech Information System 4.8company rating

    Remote support technician job in Morris Plains, NJ

    Artech is the 10th Largest IT Staffing Company in the US, according to Staffing Industry Analysts' 2012 annual report. Artech provides technical expertise to fill gaps in clients' immediate skill-sets availability, deliver emerging technology skill-sets, refresh existing skill base, allow for flexibility in project planning and execution phases, and provide budgeting/financial flexibility by offering contingent labor as a variable cost. Job Description This role ensures that all components are adequately supplied and kitted to adhere to the production schedule along with handling media related activities within the ISO 8 area. Major Accountabilities ISO 8 Activities: Ensure accurate SAP inventories are maintained for all components. Proper status segregation and storage of media lots. Support the maintenance of an audit ready state of the ISO 8 Area Timely response to all module requests. Batch Records are properly kitted and staged based on production schedule. All gowning materials in the ISO 8 area are maintained to adequate levels. ISO 8 area has ample supply of non-inventory items Logbooks entries are clear and complete. Kanban system is utilized to ensure FIFO Equipment cleaning is performed as required Ensure Batch records are reviewed and corrected in a timely manner. Skills: 1-3 years of related experience in cGMP/FDA regulated industry. Warehouse experience preferred. SAP knowledge preferred. Other Qualifications: Strong interpersonal, written and communication skills along with problem solving and follow-up skills are required. Must be well organized, flexible and work with minimal supervision. Ability to lift up to 50 lbs. Alternate shifts, weekends and overtime will be required Requires handling of chemicals such as corrosives, solvents & bio-hazardous materials Qualifications High School Degree or GED equivalent. Additional Information For more information, Please contact: Akriti Gupta ************** Morristown, NJ 07960
    $77k-114k yearly est. 2d ago
  • Tier 3 Technical Support Team Leader

    Augury 3.8company rating

    Remote support technician job in New York, NY

    As a Tier 3 Technical Support Team Leader, you will be a critical member of Augury's Customer Support organization, responsible for diagnosing and resolving the most complex issues across our Machine Health platform deployed globally. You will be deeply technical and highly collaborative, combining leadership, expert-level troubleshooting, and cross-functional partnership to ensure our customers experience maximum system uptime and value from our solutions. You will lead a team of Tier 3 specialists focused on high-severity IoT, hardware, and connectivity challenges, including routers, gateways, sensors, cellular communication systems, and edge devices. You'll serve as the escalation point for the most challenging issues, drive alignment with R&D and Engineering, and occasionally interface directly with customers (including on-site engagements when needed). A Day in the Life Lead and mentor a team of Tier 1 & 2 support specialists, balancing people leadership with deep technical oversight. Monitor team KPIs, SLAs, and system health in real time to ensure operational excellence. Act as the primary escalation point for high-severity incidents, driving calm, structured crisis management. Collaborate closely with Engineering and R&D to investigate root causes, drive fixes, and shape long-term product improvements. Communicate clearly and consistently with internal stakeholders and customers throughout the troubleshooting lifecycle. Support customer satisfaction and retention through proactive problem-solving and high-quality issue resolution. Continuously develop team capabilities-building processes, improving tools, and elevating technical depth. What You Bring Deep networking & connectivity expertise: 4-6 years of hands-on experience troubleshooting complex WI-FI, Bluetooth, and general IoT connectivity issues across hardware and software environments. Hardware & edge device fluency: Experience working with routers, gateways, Bluetooth modules, cellular communication devices, and related networking hardware. Advanced troubleshooting skills: Comfortable investigating connectivity failures, packet loss, configuration issues, and device communication events using logs, monitoring tools, and diagnostic methods. Ownership mindset: You take end-to-end responsibility for escalations, customer requests, and technical resolutions-ensuring no issue is left unresolved. Customer-centric communicator: You enjoy working with people, translating technical concepts into clear explanations, and delivering world-class support. Curiosity & technical passion: You enjoy experimenting with new technologies, staying current with evolving IoT and connectivity trends, and continuously leveling up your expertise. We offer several perks that include flexible PTO, medical/dental/vision insurance, 401(k) match, stock options, paid parental leave, and WFH and phone stipend. The pay range for this position in Colorado, California, and New York is a base salary of $90,000 - $130,000. This is the lowest to highest salary we in good faith believe we would pay for this role at the time of this posting. The pay offered may vary depending on several factors including, but not limited to, relevant education, qualifications, certifications, and experience.
    $90k-130k yearly Auto-Apply 40d ago
  • Advanced Electronics / Computer Field Technician (Electronics Technician & Fire Controlman) - Full Time

    U.S. Navy 4.0company rating

    Remote support technician job in Elizabeth, NJ

    About The Navys Advanced Electronics / Computer Field (AECF) offers extensive training in electronics, computer systems, radar, communications, and weapons fire control systems, including the Navys advanced missile systems and Aegis radar. These technicians are essential to the ships Combat Systems department, ensuring readiness for combat operations across the fleet. Responsibilities As an Electronics Technician (ET) or Fire Controlman (FC), you may: Maintain and repair radar, communication, and navigation equipment. Operate, maintain, and repair fire control radars, mainframe computers, large screen displays, LANs, weapon control consoles, and automatic gun systems. Troubleshoot and repair electro-mechanical systems used in weapons systems. Support combat systems readiness aboard aircraft carriers, Aegis cruisers, and other surface ships. Work Environment ETs and FCs serve on fleet units worldwide and at shore-based repair facilities. Expect assignments aboard ships, at remote stations, and in technical repair shops. Work is highly technical, requiring precision and teamwork. Training & Advancement Apprentice Technical Training Great Lakes, IL (11 weeks) FC Strand Great Lakes, IL (16 weeks) ET Strand Great Lakes, IL (22 weeks) Training covers electronics theory, radar systems, communications suites, missile and gun system ballistics, troubleshooting, and fiber optics. After A School, technicians may attend advanced C Schools. College credits are often available for Navy training. Education Opportunities Navy College Program & Tuition Assistance Post-9/11 GI Bill College credits via the American Council on Education Industry-recognized certifications through Navy COOL Department of Labor apprenticeships via USMAP Qualifications & Requirements U.S. citizen, eligible for security clearance Normal hearing and color perception Strong aptitude in math, computing, and electronics Ability to work as part of a team and perform detailed technical work Pay & Benefits Competitive salary Enlistment and re-enlistment bonuses Free health insurance & housing Retirement plan Paid training Required qualifications: 18 years or older Legally authorized to work in the United States RequiredPreferredJob Industries Government & Military
    $29k-41k yearly est. 7d ago
  • Technical Production Support PM

    Hsssoft

    Remote support technician job in Warren, NJ

    FULLTIME. Pease note: It is not a pure PMO Project Manager or Completely Technical Development manager role. The role is not expected to do design, development, etc. Mainly Production incident management, defect fixing & hot patches. Detailed JD: • About 12+ years in overall IT. • Technical background - Preferably Java development background • PL-SQL skills - Intermediate level • Basic conceptual knowledge on Network, Firewall, Clustering, Replication, etc • Experience in L3 support • Experience in Defect Triaging, Functional Analysis • Project Management skills to drive a large global support team (25+ today, expected to grow to 50 in next 6-12 months) • Excellent communication and articulation skills. • Experience interfacing and providing status report and other metrics reporting to senior stakeholders (Director & MD level) • Experience in building relationship & Coordination with various cross functional groups (Functional, Development, Production Support, Release Management, et al) • Experience in driving and mentoring team Needs to take “Driver seat” and run independently with minimal supervision. Additional Information All your information will be kept confidential according to EEO guidelines.
    $64k-110k yearly est. 2d ago
  • IT Technician

    Techflex Inc. 3.5company rating

    Remote support technician job in Sparta, NJ

    Job Description Become part of a team where you are valued for your hard work! Headquartered in Sparta, New Jersey, Techflex has been a global leader in braided sleeving manufacturing for over 60 years. For full time employees, we offer rewarding careers and great benefits that let you invest back into yourself including paid time off, paid holidays, vacation accrual, tuition and gym membership reimbursements, and profit sharing. We also regularly host special team-building events and offer other perks to our employees. Apply now - don't miss out on becoming a part of the Techflex team. Job Summary: The IT Technician is the first point of contact for employees requiring assistance. This role is responsible for the processing and resolution of Information Technology (IT) support tickets and creating tickets for all IT issues received by any other forms of communication. Additionally, they work on improving systems and network functionality through projects assigned by supervisors. Essential Functions: IT Support & Incident Resolution: Provide Tier 1 technical support for all IT issues, leveraging existing knowledge and documentation to triage, diagnose, and resolve ticketed incidents efficiently. Scope of Support:Resolve issues spanning a wide range of technologies, including: Hardware: Desktop and laptop PCs, printers, peripherals, servers, and cabling. Operating Systems: Windows, mac OS, and Linux environments. Applications: Microsoft Office suite, CRM systems, web browsers, and various third-party applications. Networking: LAN/WAN connectivity, Wi-Fi, switches, patch panels, Cat cables and network ports. Security: Spam filters, security training, addressing access requests, user authentication, malware, and blocked site access issues. System Maintenance: Performing routine maintenance, applying service packs, patches, hotfixes, and software updates. Ticket Management & Escalation: Manage the IT Service ticket system, ensuring all requests are logged, documented, and followed up on in a timely manner. Successfully meet Service Level Agreement (SLA) goals for response and resolution. Escalate complex or unresolved issues to Senior IT staff, ensuring a detailed transfer of information, including all steps taken and troubleshooting procedures followed. Documentation & Knowledge Base: Create, update, and maintain comprehensive documentation for common issues, resolution steps, and application usage (including application training guides) within the department's knowledge base/Wiki. Project Participation: Actively participate in IT projects related to system migrations, hardware refreshes, network expansion, upgrades, and changes, assisting with implementation and post-rollout support. Advisory & Procurement: Collaborate with the direct supervisor to research and recommend necessary hardware and software purchases to effectively resolve recurring issues and improve overall system performance. Additional Responsibilities: Perform additional duties as assigned by direct supervisor. Qualifications: To perform this job successfully, an individual must be able to perform each essential function satisfactorily with or without reasonable accommodation. The requirements listed below are representative of the knowledge, skill, and /or ability required. Knowledge, Skills, & Capabilities Communication & Interpersonal Skills: Demonstrated interpersonal communication skills, with the ability to translate complex technical information into clear, understandable terms for non-technical users. Troubleshooting & Technical Aptitude: Strong troubleshooting and diagnostic skills across diverse IT environments. Proficiency in supporting and troubleshooting Microsoft Windows (10/11) and mac OS operating systems, along with common business applications and hardware peripherals. Experience with networking fundamentals, including TCP/IP, LAN switching, wireless technologies, and physical cabling/connectivity. System Administration & Infrastructure: Working knowledge of current Windows Server versions, including key roles and features such as Active Directory, Group Policy, DHCP, and DNS. Experience supporting and administering Microsoft 365/Office 365 services. Familiarity with virtualization technologies (e.g., Hyper-V or similar platforms). Automation & Scripting: Ability to write, maintain, and execute basic scripts using command-line tools such as PowerShell, Bash, or Linux Terminal. Documentation & Writing: Excellent technical and non-technical writing skills for creating and updating comprehensive documentation. Mobility: Must possess a valid driver's license (required for potential travel between sites). Physical Requirements: Frequently lifts and moves standard office equipment such as computers, monitors, workstations, servers, photocopiers, and printers weighing up to 60 lbs. Work Environment: Professional office environment. Occasionally exposed to moving mechanical parts and vehicles due to necessary communication with warehouse personnel. Occasionally exposed to noise level that is moderate to high. Education: Associate degree in relevant area of study preferred. CompTIA A+ preferred. Experience: At least 1 to 2 years' related experience or training, or equivalent combination of education and experience.
    $32k-43k yearly est. 11d ago
  • Design Technology - Computation Lead

    Gensler 4.5company rating

    Remote support technician job in New York, NY

    Your Role Placed at the heart of Gensler's People + Process + Technology, the New York Design Technology Studio drives digital transformation of our creative and project delivery practices throughout the Northeast region. Our ultimate outcome is to co-create a design technology ecosystem that enables our practitioners to leverage the most advanced methodologies and technological solutions by reaching a new level of creativity and delivering the most impactful designs to our clients. If you are a disruptive technologist that's ready to change the world with big and impactful ideas, we want you to join our growing and innovative award-winning team! What You Will Do Consult teams on design and delivery workflows utilizing multiple digital design technology and platforms on high performance projects Support a fast-growing data-driven design community of practitioners in the region Collaborate with the data team to develop, train and deploy ML algorithms leveraging a continuous flow of data from data-rich design authoring tools Leverage the outcomes of trained data models to explore trends and define insights in alignment with business and client needs Research opportunities and implement the integration of additional datasets such as geospatial data, proprietary data, and operational data Research emerging technologies in the AEC space and make recommendations on build vs. buy strategies Support R&D efforts for implementing data, ML and AI in the AEC practice Participate in the convergence of multiple aspects of our overall digital strategy with data and insights generation in alignment with business goals Educate staff to learn computational design software platforms, design process and design management focused energy, thermal and daylighting simulation Document case studies to demonstrate the value of computational approach to high performance buildings Your Qualifications Bachelor's or master's degree in architecture with proven equivalent professional experience in Applied Data, Data Engineering, or Data Analysis. 5+ years of experience in a design or construction environment Ability to work in a highly creative environment and collaborate on solutions to complex problems Proficiency with Revit API, and at least one of Python, C#, or JavaScript Proficiency with Revit, Dynamo, Rhino, Grasshopper with a focus on analysis workflows Experience with various machine learning, LLMs & generative AI technologies, performance evaluation and creating end-to-end ML pipelines Proficiency with Data Visualization Tools like PowerBI (DAX, Power Query, etc.) as well as tools for visualizing ML and GenAI Experience with using Git + source control in a team environment Experience with Azure, Microsoft Fabric and REST API are a plus Ability to make clear, compelling visual presentations to present technical analyses to non-technical audiences Experience in architectural practice with management experience in design and document production Strong leadership, organizational, communication and relationship management skills Have strong abilities to connect new technology with the needs of architectural design Must have architectural practice experience. Licensed architect preferred *This position is a full time role in our NYC office. **The base salary will be estimated between 85K-115k plus bonuses and benefits and contingent on relevant experience. Life at Gensler At Gensler, we are as committed to enjoying life as we are to delivering best-in-class design. From curated art exhibits to internal design competitions and hackathons, to “Well-being Week,” our offices reflect our teams' diverse interests. We encourage our employees to lead a healthy and balanced life. Our comprehensive benefits include medical, dental, vision, disability, wellness programs, flex spending, paid holidays and paid time off. We also offer a 401k, profit sharing, employee stock ownership and twice annual bonus opportunities. Our annual base salary range has been established based on local markets. As part of the firm's commitment to licensure and professional development, Gensler offers reimbursement for certain professional licenses and associated renewals and exam fees. In addition, we reimburse tuition for certain eligible programs or classes. We view our professional development programs as strategic investments in our future.
    $78k-105k yearly est. Auto-Apply 39d ago
  • IT Roles

    Alpha Technologies Usa 4.1company rating

    Remote support technician job in New York, NY

    We have following roles.Please send me your resumes at vince@alphait. us Java Developer .Net/C# Developer Oracle Developer Unix SA Business Analyst Project Manager Application Support Architect Other IT roles...Based in New York,Raleigh,NC and accross US Qualifications Must have valid working Visa of US Citizens and GCs are preferred... Additional Information Send me your resumes at vince@alphait. us Pozdrawiam / With best regards, Alpha Technologies Inc (USA) Vince Taylor Sr Technical Recruitment Specialist
    $49k-106k yearly est. 2d ago
  • Production Support Technician

    Artech Information System 4.8company rating

    Remote support technician job in Morris Plains, NJ

    Artech is the 10th Largest IT Staffing Company in the US, according to Staffing Industry Analysts' 2012 annual report. Artech provides technical expertise to fill gaps in clients' immediate skill-sets availability, deliver emerging technology skill-sets, refresh existing skill base, allow for flexibility in project planning and execution phases, and provide budgeting/financial flexibility by offering contingent labor as a variable cost. Job Description This role ensures that all components are adequately supplied and kitted to adhere to the production schedule along with handling media related activities within the ISO 8 area. Major Accountabilities ISO 8 Activities: Ensure accurate SAP inventories are maintained for all components. Proper status segregation and storage of media lots. Support the maintenance of an audit ready state of the ISO 8 Area Timely response to all module requests. Batch Records are properly kitted and staged based on production schedule. All gowning materials in the ISO 8 area are maintained to adequate levels. ISO 8 area has ample supply of non-inventory items Logbooks entries are clear and complete. Kanban system is utilized to ensure FIFO Equipment cleaning is performed as required Ensure Batch records are reviewed and corrected in a timely manner. Skills: 1-3 years of related experience in cGMP/FDA regulated industry. Warehouse experience preferred. SAP knowledge preferred. Other Qualifications: Strong interpersonal, written and communication skills along with problem solving and follow-up skills are required. Must be well organized, flexible and work with minimal supervision. Ability to lift up to 50 lbs. Alternate shifts, weekends and overtime will be required Requires handling of chemicals such as corrosives, solvents & bio-hazardous materials Qualifications High School Degree or GED equivalent. Additional Information For more information, Please contact: Akriti Gupta ************** Morristown, NJ 07960
    $77k-114k yearly est. 60d+ ago
  • Technical Production Support PM

    Hsssoft

    Remote support technician job in Warren, NJ

    FULLTIME. Pease note: It is not a pure PMO Project Manager or Completely Technical Development manager role. The role is not expected to do design, development, etc. Mainly Production incident management, defect fixing & hot patches. Detailed JD: • About 12+ years in overall IT. • Technical background - Preferably Java development background • PL-SQL skills - Intermediate level • Basic conceptual knowledge on Network, Firewall, Clustering, Replication, etc • Experience in L3 support • Experience in Defect Triaging, Functional Analysis • Project Management skills to drive a large global support team (25+ today, expected to grow to 50 in next 6-12 months) • Excellent communication and articulation skills. • Experience interfacing and providing status report and other metrics reporting to senior stakeholders (Director & MD level) • Experience in building relationship & Coordination with various cross functional groups (Functional, Development, Production Support, Release Management, et al) • Experience in driving and mentoring team Needs to take “Driver seat” and run independently with minimal supervision. Additional Information All your information will be kept confidential according to EEO guidelines.
    $64k-110k yearly est. 60d+ ago
  • Advanced Electronics / Computer Field Technician (Electronics Technician & Fire Controlman) - Full Time

    U.S. Navy 4.0company rating

    Remote support technician job in Franklin, NJ

    About The Navys Advanced Electronics / Computer Field (AECF) offers extensive training in electronics, computer systems, radar, communications, and weapons fire control systems, including the Navys advanced missile systems and Aegis radar. These technicians are essential to the ships Combat Systems department, ensuring readiness for combat operations across the fleet. Responsibilities As an Electronics Technician (ET) or Fire Controlman (FC), you may: Maintain and repair radar, communication, and navigation equipment. Operate, maintain, and repair fire control radars, mainframe computers, large screen displays, LANs, weapon control consoles, and automatic gun systems. Troubleshoot and repair electro-mechanical systems used in weapons systems. Support combat systems readiness aboard aircraft carriers, Aegis cruisers, and other surface ships. Work Environment ETs and FCs serve on fleet units worldwide and at shore-based repair facilities. Expect assignments aboard ships, at remote stations, and in technical repair shops. Work is highly technical, requiring precision and teamwork. Training & Advancement Apprentice Technical Training Great Lakes, IL (11 weeks) FC Strand Great Lakes, IL (16 weeks) ET Strand Great Lakes, IL (22 weeks) Training covers electronics theory, radar systems, communications suites, missile and gun system ballistics, troubleshooting, and fiber optics. After A School, technicians may attend advanced C Schools. College credits are often available for Navy training. Education Opportunities Navy College Program & Tuition Assistance Post-9/11 GI Bill College credits via the American Council on Education Industry-recognized certifications through Navy COOL Department of Labor apprenticeships via USMAP Qualifications & Requirements U.S. citizen, eligible for security clearance Normal hearing and color perception Strong aptitude in math, computing, and electronics Ability to work as part of a team and perform detailed technical work Pay & Benefits Competitive salary Enlistment and re-enlistment bonuses Free health insurance & housing Retirement plan Paid training Required qualifications: 18 years or older Legally authorized to work in the United States RequiredPreferredJob Industries Government & Military
    $29k-41k yearly est. 7d ago
  • IT Technician

    Techflex Inc. 3.5company rating

    Remote support technician job in Sparta, NJ

    Become part of a team where you are valued for your hard work! Headquartered in Sparta, New Jersey, Techflex has been a global leader in braided sleeving manufacturing for over 60 years. For full time employees, we offer rewarding careers and great benefits that let you invest back into yourself including paid time off, paid holidays, vacation accrual, tuition and gym membership reimbursements, and profit sharing. We also regularly host special team-building events and offer other perks to our employees. Apply now - don't miss out on becoming a part of the Techflex team. Job Summary: The IT Technician is the first point of contact for employees requiring assistance. This role is responsible for the processing and resolution of Information Technology (IT) support tickets and creating tickets for all IT issues received by any other forms of communication. Additionally, they work on improving systems and network functionality through projects assigned by supervisors. Essential Functions: IT Support & Incident Resolution: Provide Tier 1 technical support for all IT issues, leveraging existing knowledge and documentation to triage, diagnose, and resolve ticketed incidents efficiently. Scope of Support:Resolve issues spanning a wide range of technologies, including: Hardware: Desktop and laptop PCs, printers, peripherals, servers, and cabling. Operating Systems: Windows, mac OS, and Linux environments. Applications: Microsoft Office suite, CRM systems, web browsers, and various third-party applications. Networking: LAN/WAN connectivity, Wi-Fi, switches, patch panels, Cat cables and network ports. Security: Spam filters, security training, addressing access requests, user authentication, malware, and blocked site access issues. System Maintenance: Performing routine maintenance, applying service packs, patches, hotfixes, and software updates. Ticket Management & Escalation: Manage the IT Service ticket system, ensuring all requests are logged, documented, and followed up on in a timely manner. Successfully meet Service Level Agreement (SLA) goals for response and resolution. Escalate complex or unresolved issues to Senior IT staff, ensuring a detailed transfer of information, including all steps taken and troubleshooting procedures followed. Documentation & Knowledge Base: Create, update, and maintain comprehensive documentation for common issues, resolution steps, and application usage (including application training guides) within the department's knowledge base/Wiki. Project Participation: Actively participate in IT projects related to system migrations, hardware refreshes, network expansion, upgrades, and changes, assisting with implementation and post-rollout support. Advisory & Procurement: Collaborate with the direct supervisor to research and recommend necessary hardware and software purchases to effectively resolve recurring issues and improve overall system performance. Additional Responsibilities: Perform additional duties as assigned by direct supervisor. Qualifications: To perform this job successfully, an individual must be able to perform each essential function satisfactorily with or without reasonable accommodation. The requirements listed below are representative of the knowledge, skill, and /or ability required. Knowledge, Skills, & Capabilities Communication & Interpersonal Skills: Demonstrated interpersonal communication skills, with the ability to translate complex technical information into clear, understandable terms for non-technical users. Troubleshooting & Technical Aptitude: Strong troubleshooting and diagnostic skills across diverse IT environments. Proficiency in supporting and troubleshooting Microsoft Windows (10/11) and mac OS operating systems, along with common business applications and hardware peripherals. Experience with networking fundamentals, including TCP/IP, LAN switching, wireless technologies, and physical cabling/connectivity. System Administration & Infrastructure: Working knowledge of current Windows Server versions, including key roles and features such as Active Directory, Group Policy, DHCP, and DNS. Experience supporting and administering Microsoft 365/Office 365 services. Familiarity with virtualization technologies (e.g., Hyper-V or similar platforms). Automation & Scripting: Ability to write, maintain, and execute basic scripts using command-line tools such as PowerShell, Bash, or Linux Terminal. Documentation & Writing: Excellent technical and non-technical writing skills for creating and updating comprehensive documentation. Mobility: Must possess a valid driver's license (required for potential travel between sites). Physical Requirements: Frequently lifts and moves standard office equipment such as computers, monitors, workstations, servers, photocopiers, and printers weighing up to 60 lbs. Work Environment: Professional office environment. Occasionally exposed to moving mechanical parts and vehicles due to necessary communication with warehouse personnel. Occasionally exposed to noise level that is moderate to high. Education: Associate degree in relevant area of study preferred. CompTIA A+ preferred. Experience: At least 1 to 2 years' related experience or training, or equivalent combination of education and experience.
    $32k-43k yearly est. Auto-Apply 60d+ ago
  • Design Technology - Computation Lead

    Gensler 4.5company rating

    Remote support technician job in New York, NY

    Your Role Placed at the heart of Gensler's People + Process + Technology, the New York Design Technology Studio drives digital transformation of our creative and project delivery practices throughout the Northeast region. Our ultimate outcome is to co-create a design technology ecosystem that enables our practitioners to leverage the most advanced methodologies and technological solutions by reaching a new level of creativity and delivering the most impactful designs to our clients. If you are a disruptive technologist that's ready to change the world with big and impactful ideas, we want you to join our growing and innovative award-winning team! What You Will Do * Consult teams on design and delivery workflows utilizing multiple digital design technology and platforms on high performance projects * Support a fast-growing data-driven design community of practitioners in the region * Collaborate with the data team to develop, train and deploy ML algorithms leveraging a continuous flow of data from data-rich design authoring tools * Leverage the outcomes of trained data models to explore trends and define insights in alignment with business and client needs * Research opportunities and implement the integration of additional datasets such as geospatial data, proprietary data, and operational data * Research emerging technologies in the AEC space and make recommendations on build vs. buy strategies * Support R&D efforts for implementing data, ML and AI in the AEC practice * Participate in the convergence of multiple aspects of our overall digital strategy with data and insights generation in alignment with business goals * Educate staff to learn computational design software platforms, design process and design management focused energy, thermal and daylighting simulation * Document case studies to demonstrate the value of computational approach to high performance buildings Your Qualifications * Bachelor's or master's degree in architecture with proven equivalent professional experience in Applied Data, Data Engineering, or Data Analysis. * 5+ years of experience in a design or construction environment * Ability to work in a highly creative environment and collaborate on solutions to complex problems * Proficiency with Revit API, and at least one of Python, C#, or JavaScript * Proficiency with Revit, Dynamo, Rhino, Grasshopper with a focus on analysis workflows * Experience with various machine learning, LLMs & generative AI technologies, performance evaluation and creating end-to-end ML pipelines * Proficiency with Data Visualization Tools like PowerBI (DAX, Power Query, etc.) as well as tools for visualizing ML and GenAI * Experience with using Git + source control in a team environment * Experience with Azure, Microsoft Fabric and REST API are a plus * Ability to make clear, compelling visual presentations to present technical analyses to non-technical audiences * Experience in architectural practice with management experience in design and document production * Strong leadership, organizational, communication and relationship management skills * Have strong abilities to connect new technology with the needs of architectural design * Must have architectural practice experience. Licensed architect preferred * This position is a full time role in our NYC office. The base salary will be estimated between 85K-115k plus bonuses and benefits and contingent on relevant experience. Life at Gensler At Gensler, we are as committed to enjoying life as we are to delivering best-in-class design. From curated art exhibits to internal design competitions and hackathons, to "Well-being Week," our offices reflect our teams' diverse interests. We encourage our employees to lead a healthy and balanced life. Our comprehensive benefits include medical, dental, vision, disability, wellness programs, flex spending, paid holidays and paid time off. We also offer a 401k, profit sharing, employee stock ownership and twice annual bonus opportunities. Our annual base salary range has been established based on local markets. As part of the firm's commitment to licensure and professional development, Gensler offers reimbursement for certain professional licenses and associated renewals and exam fees. In addition, we reimburse tuition for certain eligible programs or classes. We view our professional development programs as strategic investments in our future.
    $78k-105k yearly est. Auto-Apply 40d ago

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What are the biggest employers of Remote Support Technicians in Short Hills, NJ?

The biggest employers of Remote Support Technicians in Short Hills, NJ are:
  1. GFI Group
  2. HMG Holding Corp
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