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Rental counter clerk vs rental agent

The differences between rental counter clerks and rental agents can be seen in a few details. Each job has different responsibilities and duties. Additionally, a rental agent has an average salary of $31,785, which is higher than the $29,700 average annual salary of a rental counter clerk.

The top three skills for a rental counter clerk include log book, customer support and customer satisfaction. The most important skills for a rental agent are reservations, credit card, and customer issues.

Rental counter clerk vs rental agent overview

Rental Counter ClerkRental Agent
Yearly salary$29,700$31,785
Hourly rate$14.28$15.28
Growth rate-6%
Number of jobs75,30126,411
Job satisfaction--
Most common degreeHigh School Diploma, 42%Bachelor's Degree, 37%
Average age4343
Years of experience--

Rental counter clerk vs rental agent salary

Rental counter clerks and rental agents have different pay scales, as shown below.

Rental Counter ClerkRental Agent
Average salary$29,700$31,785
Salary rangeBetween $24,000 And $36,000Between $20,000 And $48,000
Highest paying City-New York, NY
Highest paying state-Connecticut
Best paying company-Popular
Best paying industry-Manufacturing

Differences between rental counter clerk and rental agent education

There are a few differences between a rental counter clerk and a rental agent in terms of educational background:

Rental Counter ClerkRental Agent
Most common degreeHigh School Diploma, 42%Bachelor's Degree, 37%
Most common majorBusinessBusiness
Most common college--

Rental counter clerk vs rental agent demographics

Here are the differences between rental counter clerks' and rental agents' demographics:

Rental Counter ClerkRental Agent
Average age4343
Gender ratioMale, 56.0% Female, 44.0%Male, 44.9% Female, 55.1%
Race ratioBlack or African American, 12.1% Unknown, 6.8% Hispanic or Latino, 19.4% Asian, 4.2% White, 56.9% American Indian and Alaska Native, 0.6%Black or African American, 10.4% Unknown, 6.9% Hispanic or Latino, 20.5% Asian, 5.9% White, 55.7% American Indian and Alaska Native, 0.7%
LGBT Percentage4%4%

Differences between rental counter clerk and rental agent duties and responsibilities

Rental counter clerk example responsibilities.

  • Maintain cleanliness according to sanitation requirements.
  • Report jewelry repair and/or maintenance issues for follow up action by management.

Rental agent example responsibilities.

  • Advise customers on use of canoes or kayaks.
  • Pick up & deliver rental equipment and customers mowers and equipment.
  • Help out bagging groceries and taking the customers groceries out to their vehicle.
  • Provide ongoing service and sales of additional services such as vehicle upgrades, GPS navigation systems, and additional insurance.
  • Advise customers on other enhancement protection products services like damage waiver, GPS systems to ensure a safe and hassle-free trip.
  • Inspect parts, equipment, or vehicles for cleanliness, damage, and compliance with company and state standards or regulations.
  • Show more

Rental counter clerk vs rental agent skills

Common rental counter clerk skills
  • Log Book, 46%
  • Customer Support, 27%
  • Customer Satisfaction, 16%
  • Rental Counter, 6%
  • Counter Sales, 2%
  • Customer Service, 2%
Common rental agent skills
  • Reservations, 25%
  • Credit Card, 14%
  • Customer Issues, 8%
  • Service Techniques, 6%
  • Service Charges, 6%
  • Rent Vehicles, 5%