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Room service server vs service technician

The differences between room service servers and service technicians can be seen in a few details. Each job has different responsibilities and duties. Additionally, a service technician has an average salary of $40,379, which is higher than the $26,717 average annual salary of a room service server.

The top three skills for a room service server include guest rooms, beverage orders and in-room. The most important skills for a service technician are plumbing, customer service, and preventative maintenance.

Room service server vs service technician overview

Room Service ServerService Technician
Yearly salary$26,717$40,379
Hourly rate$12.84$19.41
Growth rate9%8%
Number of jobs144,551254,533
Job satisfaction--
Most common degreeHigh School Diploma, 34%Associate Degree, 29%
Average age3944
Years of experience-12

What does a room service server do?

A room service server is an employee employed in a hotel or lodging to provide various services to the room occupants in the hotel. They often deliver ordered food, drinks, or movies to the occupants' rooms. Their duties and responsibilities include delivery of ordered foods or drinks, taking orders, collecting dirty dishes from rooms, and maintaining supplies and orders.

What does a service technician do?

Service technicians are assigned in the field to address the concerns of their clients. Service technicians are responsible for the installation, maintenance, or repair of different units or items related to their company's products or services. They should be familiar with their company's products so that they can properly install, maintain, or repair them. They conduct diagnostics and analysis to assess the condition of the unit they are servicing and properly address problems. They also do routine maintenance check-ups. Service technicians are expected to be trustworthy, have good analytical skills, and have good decision-making skills.

Room service server vs service technician salary

Room service servers and service technicians have different pay scales, as shown below.

Room Service ServerService Technician
Average salary$26,717$40,379
Salary rangeBetween $18,000 And $39,000Between $28,000 And $57,000
Highest paying CityPortland, MERichmond, CA
Highest paying stateMaineHawaii
Best paying companyBeth Israel Deaconess Medical CenterIBM
Best paying industryHospitalityTechnology

Differences between room service server and service technician education

There are a few differences between a room service server and a service technician in terms of educational background:

Room Service ServerService Technician
Most common degreeHigh School Diploma, 34%Associate Degree, 29%
Most common majorBusinessBusiness
Most common college--

Room service server vs service technician demographics

Here are the differences between room service servers' and service technicians' demographics:

Room Service ServerService Technician
Average age3944
Gender ratioMale, 51.8% Female, 48.2%Male, 89.2% Female, 10.8%
Race ratioBlack or African American, 10.3% Unknown, 5.8% Hispanic or Latino, 19.3% Asian, 7.4% White, 56.0% American Indian and Alaska Native, 1.2%Black or African American, 5.1% Unknown, 3.8% Hispanic or Latino, 15.8% Asian, 1.7% White, 72.8% American Indian and Alaska Native, 0.7%
LGBT Percentage6%1%

Differences between room service server and service technician duties and responsibilities

Room service server example responsibilities.

  • Clean and defrost mini bars regularly.
  • Train, maintain and enforce all Marriott service standards using use records, menus and appropriate reference materials.
  • Perform various financial activities such as cash and credit card processing, daily revenue reports, bank deposits, and payroll.
  • Assist in weekly payroll and scheduling responsibilities.
  • Establish a positive relationship with co-workers and managers through a solid work ethic, positive attitude, punctuality and dependability.
  • Build relationships with guests -help prepare for restaurant opening -Maintain restaurant at all times -Persuasive- positive use of upselling techniques

Service technician example responsibilities.

  • Manage and perform the installation of HVAC equipment, air handlers, condensers, thermostats, ducts and piping.
  • Perform routine maintenance work on loaders, conveyors, trucks, and trailers.
  • Cable installation as a COMCAST subcontractor
  • Ensure ISO compliance and perform QC.
  • Service damaged smartphones, tablets, and peripherals.
  • Remove and launch boats from water using heavy equipment.
  • Show more

Room service server vs service technician skills

Common room service server skills
  • Guest Rooms, 8%
  • Beverage Orders, 8%
  • In-Room, 6%
  • Cash Handling, 6%
  • Guest Service, 6%
  • Cleanliness, 6%
Common service technician skills
  • Plumbing, 7%
  • Customer Service, 6%
  • Preventative Maintenance, 6%
  • Hand Tools, 6%
  • CDL, 6%
  • Patients, 6%

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