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  • Customs Specialist

    AA Metals 3.9company rating

    Sales associate and customer service job in Orlando, FL

    AA Metals, Inc. is one of the largest and fastest growing distributors of quality aluminum and stainless products with four operational centers globally. We source from mills around the world and stock metals in our strategically located warehouses in North America. We have twice been recognized by Inc. Magazine as one of the fastest growing U.S. companies. With a strong focus on excellence, innovation, and customer satisfaction, we are dedicated to sourcing and delivering metal solutions that meet the diverse needs of our clients. Customs Specialist Job Summary: The ideal candidate will play a pivotal role in the customs clearance of our imports worldwide, ensuring a seamless and efficient supply chain. Customs Specialist Job Duties/Responsibilities: Ensure compliance with all customs regulations, laws, and procedures related to the import and export of metals. Stay updated on changes in customs regulations and communicate updates to relevant stakeholders. Prepare and review shipping documents, including customs declarations, invoices, and other required paperwork. Maintain accurate and organized records of all import and export transactions. Classify products according to harmonized tariff schedules and determine appropriate duty rates. Provide guidance on tariff classifications for new products and changes in regulations. Collaborate with internal teams, freight forwarders, and customs brokers to ensure smooth customs clearance. Communicate effectively with customs authorities and resolve any issues or discrepancies in a timely manner. Identify and mitigate potential risks related to customs compliance and trade regulations. Implement and maintain effective internal controls to ensure compliance. Customs Specialist Qualifications: Bachelor's degree in International Business, Supply Chain Management, or a related field. Excellent communication and interpersonal skills. Detail-oriented with strong analytical and problem-solving abilities. Excellent interpersonal abilities, including the ability to model professional interactions. Proficient in Microsoft Office Suite and other relevant software. Strong problem-solving skills and attention to detail. Ability to work independently, prioritizing deadlines. Exceptional organizational skills with a keen attention to detail. Dedication to professionalism and maintaining positive relationships. Ability to adapt to changing priorities and handle a fast-paced environment with poise. Note: This job description is intended to provide a general overview of the position and should not be interpreted as a comprehensive list of all responsibilities, duties, and skills required. Additional tasks may be assigned based on business needs.
    $29k-48k yearly est. 4d ago
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  • Senior Customer Service Representative

    Dunhill Professional Search & Government Solutions

    Sales associate and customer service job in Tampa, FL

    The Senior Customer Service representative is responsible for providing leadership and coaching a team of Customer Service Agents, with the goal of meeting program objectives and customer service level agreements. Key Responsibilities Work closely with Supervisors, Site Operations Coordinator, and support staff. Perform regular monitoring of calls and provide coaching and feedback to customer service representative staff. Perform tasks to assure service level requirements are met. Responsible for assisting Operations Supervisors with daily tasks, such as creation of reporting, completion of logs, and monitoring of call volumes. Responsible for providing support to customer service representatives (CSRs) on weekends, when required. Act as a Point of Contact for operations when required. Required Qualifications High School Diploma or GED. Minimum 2 years call center customer service experience. Minimum 1 years of customer service and team interaction experience or leadership experience.
    $31k-38k yearly est. 5d ago
  • Associate Sales Lead

    McKinley Companies 4.0company rating

    Sales associate and customer service job in Orlando, FL

    McKinley is excited to announce several openings on our Florida Sales Team for the role of AssociateSales Lead! As a Sales Lead, you will be the first point of contact for all new prospective residents-serving as the face of McKinley and setting the tone for their entire experience. You'll ensure every prospect receives a prompt, professional, and engaging introduction to our communities. Sales Leads efficiently manage all new leads and applicants within their assigned portfolio-across multiple sites-by confirming tours, driving application completions and move-ins, sharing insights with leadership, and maximizing conversion ratios from lead to move-in. Position: Associate Sales Lead Location: In-Person Coconut Palms Compensation: $60,000-$70,000 Key Duties And Responsibilities Lead Management & Qualification Serve as the initial point of contact for all incoming leads (phone, email, text). Match each prospect's needs, budget, and move-in timeline with the best community and floor plan options. Qualify prospects for both immediate and future move-in opportunities using McKinley's standards. Collect and share feedback on lead quality, objections, and competitive offerings to support sales and marketing improvements. Provide helpful, transparent, and solution-oriented communication to ensure an exceptional first impression. Tour Confirmation & Scheduling Confirm all scheduled tours and appointments, capturing all relevant details and preferences. Provide comprehensive notes and context to on-site leasing teams for a seamless handoff. Communicate effectively with site teams to ensure preparedness and gather post-tour feedback for process improvement. Conversion Driving & Closing Manage the lead pipeline proactively and move prospects through each stage of the sales process. Maintain consistent and strategic follow-up to keep prospective residents engaged. Address objections, drive approved applicants to submit pre-paid rent, and ensure smooth handoffs to on-site teams. Identify trends affecting conversion and share insights with the Director of Sales. Collaborate with Marketing on lead source performance, campaign results, and optimization opportunities. Team Collaboration & Communication Maintain open communication with Community Managers, Leasing Teams, Directors, and Marketing. Share insights on market trends and customer behavior to improve collective results. Partner with leadership to refine lead nurturing, follow-up, and qualification strategies. Demonstrate McKinley's core values in every interaction, promoting teamwork and accountability. CRM Management & Reporting Accurately document all interactions and activities within the CRM system. Ensure compliance with Fair Housing laws through consistent recordkeeping. Use CRM data to track performance and recommend process improvements. Maintain data integrity to support transparent reporting and reliable metrics. Customer Experience Deliver a consistent, professional, and engaging experience for every prospect. Represent McKinley with warmth, empathy, and confidence, aligned with brand standards. Embody McKinley's core values to create a customer-centered experience that builds trust and lasting relationships. Success Metrics Front Door Goals: Consistently achieve engagement and conversion targets. Conversion Ratios: Meet or exceed application and move-in conversion benchmarks. Response Time: Maintain prompt, professional responses to all new inquiries. CRM Accuracy: Ensure detailed, accurate documentation in compliance with Fair Housing. Team Collaboration: Communicate effectively with cross-functional teams to achieve shared goals. Close-Out Goals: Meet occupancy objectives for your assigned portfolio and support others as needed to close out vacancies on schedule. Qualifications Education & Experience Experience in sales, customer service, or leasing coordination, preferably within property management or real estate. Proficiency in CRM systems, lead management software, and reporting tools. Skills & Competencies Customer Service Mindset: Delivers outstanding service with every interaction. Active Listening: Understands prospect needs and motivations accurately. Lead Qualification: Identifies urgency, fit, and readiness using McKinley's standards. Strong Communication: Excellent verbal and written communication skills. Product Knowledge: Deep understanding of McKinley communities and competitive advantages. Objection Handling: Addresses concerns with professionalism and persuasion. Empathy & Relationship Building: Builds trust through authentic, empathetic communication. Problem Solving: Uses data-driven insights to propose effective solutions. Closing Skills: Guides prospects confidently through decision-making. Time Management: Handles high inquiry volume efficiently and with precision. Continuous Improvement: Suggests process and strategy enhancements. Core Values: Embodies McKinley's values in every professional interaction.
    $60k-70k yearly 4d ago
  • Customer Experience Representative

    RFID Hotel

    Sales associate and customer service job in Tampa, FL

    RFID Hotel, a division of Avery Products Corporation is looking for a Customer Experience Representative. You will engage with customers and teammates via phone and email to provide a seamless customer experience throughout the order process, strengthening customer relationships. The ideal candidate should be confident working independently as well as comfortable working with a growing team. WHAT WE OFFER Competitive pay - $20.00 - $22.00/hour based on knowledge, skills and relevant experience + Quarterly Bonus potential Dynamic, energetic work environment with an exceptional talented workforce. Great comprehensive benefits including Medical, Dental, Vision, Short-Term and Long-Term Disability, Company provided & paid life insurance Excellent 401K Retirement Plan with generous company match. Work life balance, 12 company paid holidays, paid vacation and paid sick time WHAT YOU WILL BE DOING Provide professional front-line email and phone communication to customers for service-related inquiries and complaints Data entry and maintenance in Netsuite ERP system including order processing, communications logging, and contact updates Work closely with other departments to ensure a smooth customer experience Gather customer feedback, reporting and escalating product or service issues Organize and prioritize multiple concurrent tasks while remaining highly responsive to customer and team needs Take ownership of assigned tasks and seek opportunity to engage with customers and provide meaningful value throughout the stages of the customer journey WHAT YOU NEED TO SUCCEED Excellent professional verbal and written communication skills Proven passion for providing a stellar customer service experience Strong attention to detail Proactive communication and pre-emptive problem solving High school diploma or equivalent minimally required Experience working in professional services or sales team settings Working on-premises during normal business hours Mon-Fri 9am-6pm ABOUT US As the largest and most-trusted supplier of RFID key cards and credentials for hotels, RFID Hotel leads uniquely at the intersection of technology and meaningful change by providing the best quality products and the highest level of customer service. With thousands of hospitality customers across the globe and millions of products in circulation, our vision is to cultivate an ecosystem of operational efficiency that enables the best experiences. Just like our customers, we are change-agents who are passionate about making a positive difference in the lives of those we serve, and we're inspired by the opportunity to help them deliver desired outcomes. RFID Hotel operates within the Avery North America Division of CCL Industries, a world leader in specialty label packaging solutions for global corporations, small business and consumers. Our offices are located in Tampa, FL.” All offers of employment are based on the successful completion of a pre-employment background check. Avery Products Corporation is an at-will employer. Employment is at will and, as such, are free to resign at any time without any reason. The company retains the right to terminate an employee's employment at any time with or without reason or notice. Thank you for your interest and considering this opportunity! Please send resume when responding.
    $20-22 hourly 1d ago
  • Client Support Rep

    Outcomes 3.7company rating

    Sales associate and customer service job in Orlando, FL

    The Client Support Representative delivers high-level service, support, and solutions to customers using specific tools and phone systems, teleconference tools, and remote connection. The Client Support Representative will answer a high volume of calls from our clients. Essential Duties & Responsibilities Customer Interaction Respond promptly and professionally to inbound calls and other communication channels. Provide accurate and relevant information to clients regarding products, programs, and services. Address client inquiries and concerns with a customer-centric approach. Issue Resolution Identify and troubleshoot client issues, escalating them appropriately when necessary. Utilize a ticketing system to efficiently manage and track client concerns adhering to documentation standards. Offer effective and timely solutions to meet client needs. Product Knowledge Maintain a comprehensive understanding of the company's products, programs, and services. Stay informed about updates and changes in offerings to assist clients effectively. Process Adherence Adhere to standard processes and procedures in handling client interactions. Ensure compliance with established protocols for issue resolution. Team Collaboration Collaborates effectively with internal teams to gather information, resolve customer issues and enhance the overall client experience. Communicate regularly with team members to share insights and updates. Documentation Accurately record and document client interactions and resolutions. Keep detailed and organized records for reference and reporting purposes. Client Retention Offer alternative solutions when appropriate with the goal of retaining clients' business. Analyze client needs and recommend relevant features to enhance their experience. Continued Development Stay current with industry information, changes, and updates to provide informed support. Adaptability Demonstrate flexibility and adaptability in a dynamic and evolving client support environment. Ad-hoc Support Assist with additional support-related tasks and participate in Ad-Hoc projects as needed. Qualifications Knowledge & Requirements Experience in a technical call center environment preferred. Certified Pharmacy Technician preferred. Ability to handle difficult client interactions and deescalate a situation using excellent listening and communication skills to relate to the client and resolve their issue effectively. Ability to evaluate and analyze problems or tasks from multiple perspectives; adaptively employ problem solving methods to find creative or novel solutions; use logical, systematic, and sequential processes to solve problems. Communicate ideas, thoughts, and facts in writing using proper grammar, spelling, document formatting and sentence structure. Education & Experience Requirement Minimum years of work experience: 2 years Experience working with healthcare professionals in a fast-paced clinical setting preferred Minimum level of education or education/experience: High School Diploma A minimum of a High School Diploma or G.E.D.; Preferred: A Bachelor's degree in a related field from an approved and accredited college or university. Physical Requirements The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Frequent sitting in stationary position at a desk Occasional standing, walking, stooping, kneeling, squatting, and climbing stairs Occasional twisting of body Occasional reaching by extending hands and arms in any direction Occasional lifting, pulling, or pushing Uses of basic office equipment within corporate and home office environment. Will be filing (lifting, reaching, bending) and possibly lifting boxes, up to 10 lbs. This position works in an office environment with moderate noise, including some work situations that could present repetitive muscular and vision strain.
    $38k-58k yearly est. 3d ago
  • Client Services Associate

    Talentwealth

    Sales associate and customer service job in Tampa, FL

    TalentWealth Recruiting partners with independent wealth management firms nationwide to attract and place top-tier professionals. Our client, a highly respected independent wealth management firm in Tampa overseeing approximately $450 million in client assets, is seeking an experienced, sharp, and highly motivated Client Service Associate. This individual will provide proactive, in-office support to financial advisors and play a critical role in delivering efficient, high-quality client service within a boutique office environment. JOB SUMMARY: Under general supervision, this role uses skills gained through training and experience to provide proactive support to advisors and assist with efficient, quality client service. Follows established procedures to perform routine tasks, and receives general guidance and direction to perform other work with substantial variety and complexity requiring limited decision-making responsibility. Extensive contact with internal and external clients to resolve most questions and problems, and refer new or unusual issues to a higher level. ESSENTIAL DUTIES & RESPONSIBILITIES: This position aids in the operations of the firm by providing concierge support in our solution implementation process. Specific responsibilities include, but are not limited to: Client Onboarding - This role will prepare new business paperwork as part of our concierge implementation process while working alongside the department lead to monitor client progression through account opening and onboarding. Client Service: This role will respond to client service inquiries, and prepare/send/submit client service forms and requests. Data Entry - This role will be responsible for entry and updating of client data within the company's technology systems while ensuring a high level of accuracy (ie. address changes, name updates, beneficiary details, etc). Client File Maintenance - This role will be responsible for filing client-related materials in their appropriate cloud folder and accumulating materials in the client file for advisors' meetings with clients. Email Support - This role is responsible for assisting the advisor in the management of email inflow, delegating messages to the team and systems as appropriate, and proofreading dictated emails in preparation for client delivery. Team Development - All team members participate in internal meetings, and look for ways to improve current systems to share with the team. QUALIFICATIONS: The ideal person for this role will be one with excellent time management capabilities and exceptional communication skills. Because this is a client-facing role that prepares paperwork with our New Business & Client Services Department, meticulous attention to detail is a must. Have at least 5 years of administrative experience with 2 years in the wealth management industry Bachelor's degree preferred Excellent written and verbal communication skills with strong interpersonal skills Organized and thrives in a role with set processes and procedures Able to work independently and in a team environment Proficient in Microsoft Excel, Word, Outlook, and SharePoint Able to manage and track multiple detailed tasks and assignments with frequently changing priorities and deadlines in a fast-paced work environment Warm and friendly demeanor while handling stressful situations Operating standard office equipment and using required software applications to produce correspondence, reports, electronic communication, and spreadsheets Uses mathematics sufficient to process account and transaction information Job Type: Full-time Pay: $60,000.00 - $80,000.00 per year + bonus Benefits: 401(k) 401(k) matching Dental Insurance Health insurance Health savings account Life insurance Paid time off Retirement plan Vision insurance
    $60k-80k yearly 5d ago
  • Environmental Service Representative (Waste)

    The Planet Group 4.1company rating

    Sales associate and customer service job in Orlando, FL

    Title: Environmental Service Representative (Waste) Starting Pay: Up to $28/hr + OT @ 1.5 Work Schedule: 7a - 4p OR 8a-5p Mon - Friday + OT WFH: hybrid options after fully trained Contract to Hire - 6 month contract and then direct hire Qualifications: Environmental background with hazardous and non-hazardous waste Experience with Shipping and Receiving / DOT regulations Computer skills Good customer service and comfortable on the phone Knowledge of RCRA and DOT Manager notes This person will be working in an office fielding calls and emails from both customers and internal employees MUST have a waste background - degree is preferred but not a must They will help schedule, coordinate, and follow up on waste tracking, shipping, characterizing and profiling Will need to be very organized and details Computer skills are a must Good with being on the phone A LOT This could be someone who is a Service Rep right now, Field Chemist that doesn't want to be in the field any longer, or anyone with haz waste background that would enjoy being on the phone Our client, one of the largest environmental services firms in North America, is seeking an analytical, detail-oriented Technical Services Representative for their Technical Services Team. This person will be responsible for job creation, data entry, scheduling, and supporting our customers. They provides leading institutions in the higher education, life sciences, healthcare, and industrial sectors with diverse services and advice to assist them with compliance management. Responsibilities: Provide high level service by responding promptly to customer requests, ensuring efficient job completion, conducting routine site visits and developing customer intimacy by serving as the main point of contact for all prospective and existing customers. Effectively manage an extensive book of clients by providing technical support to EH&S staff and onsite personnel in all aspects of Hazardous Waste Management. Assist with regulatory compliance and characterization of chemical, biological and radioactive waste. Prepare documentation for transportation of chemicals to appropriate disposal facilities. Assist Account Managers with the coordination of bids, proposals, and quotations for services such as lab packs and drum disposal, lab moves, onsite support services and field service-related projects. Maintain and grow existing customer base by providing quality control and following up with requests. Collaborate with Finance and Operations to process job folders, including appropriate job costing and invoicing by the set timelines. Work with Project Managers and Account Managers to understand financials and assist with the preparation of forecasts and various financial models. Perform monthly COGS reviews of certain service areas to ensure accuracy and completeness of financial results while finding ways to maximize gross profit. Basic Requirements: Proven organizational and time management skills Strong communication skills, both written and verbal Attention to detail with the ability to keep the big picture in mind Excellent soft skills; ability to work well with clients and co-workers Computer skills: MS Word, excel and ability to learn internal computer software Knowledge of RCRA and DOT Valid US Driver's License Must be eligible to work in the United States without sponsorship Must have a reliable form of transportation
    $28 hourly 1d ago
  • Driver Services Representative

    Circle Logistics, Inc.

    Sales associate and customer service job in Orlando, FL

    Are you looking for a CAREER you can be passionate about instead of just a job? Do you want more out of life than just the status quo? Do you want to be a part of a thriving company in a growing industry? If the answer is YES, then we want you on our Circle Logistics Team! As Track & Trace Specialist/Driver Services Representative, you will work in a fast-paced environment coordinating our day-to-day shipments and support the efforts of our office by providing visibility and maintaining accurate documentation for all loads. The key responsibilities of this role are to provide clear and concise communication, troubleshoot customer concerns, and to proactively monitor the movement of freight to ensure customer satisfaction. Responsibilities: Enter new load orders into our proprietary web-based software Initiate “check calls” to track and trace drivers on all pickups and deliveries Communicate internally correspondence with drivers to ensure accurate documentation Closely monitor freight via multiple detailed websites to ensure accurate delivery times and to notify customers of potential delays Maintain and collect proper paperwork for each shipment Work cooperatively with Sales and Dispatch to provide solutions for customers' needs and resolve issues Maintain an outbound call volume of 100 calls per day Skills/Abilities: 1-3 years of work experience in customer service, operations, data entry, call center, dispatch or logistics Must have strong attention to detail Ability to prioritize, balance, and organize information while completing multiple tasks. Above average proficiency in Google Drive and Microsoft Suite Excellent written and verbal communication skills Excellent teamwork skills Education and Experience: High school diploma or equivalent required Associate's degree preferred Call center experience is a bonus Benefits: $17-$18 an hour Full-time: 40 hours per week Weekday and Weekend schedules available On-site training and career development Paid holidays and paid time off Insurance benefits including but not limited to: Health, vision, dental, life, and disability 401(k) Plan Why Join Circle: We believe in working hard and playing hard here at Circle. Therefore we provide a pay package & benefits to our team members. All so you can perform at the highest level, prosper and enjoy life. Every day you come into work you are entering a competitive and engaging work environment. We recognize what you give to make that happen. That is why we recognize those who go the extra mile and celebrate our victories as a team. Check out our Orlando Office HERE Who We Are: Circle Logistics is a 3rd party logistics firm focused on delivering our three core promises to our customers: No Fail Service, Personalized Communication, and Innovative Solutions. We leverage our technology, industry experience, and employee ingenuity to develop industry-leading transportation solutions. We have been in business for 10 plus years and have grown into a half a Billion dollar company, from starting out as just a handful of people with Entrepreneurial Spirit as their foundation . Our story is one of resiliency and innovation that has led us to grow to over 500 employees in a booming transportation industry, that never takes a night off.
    $17-18 hourly 1d ago
  • Bilingual Builder In-House Sales Associate

    Zenodro

    Sales associate and customer service job in Clermont, FL

    Now Hiring: Bilingual Sales Consultant Zenodro Homes | Central Florida's Leader in Vacation & Second Homes Zenodro Homes is seeking a high-performing Bilingual Sales Consultant-fluent in English + Spanish or English + Portuguese-to join our division specializing in vacation homes and second homes in Central Florida. Our buyers come from the U.S., Latin America, Brazil, and Canada, seeking seasonal retreats, second residences, or family getaways near world-famous attractions. You will guide them through a polished, culturally informed buying experience while proactively generating your own pipeline through outreach, networking, and relationship building. This position offers: - Competitive Draw + Commission Structure - Six-figure earning potential - Guaranteed Sundays off-unlike most builders - Full benefits including 401(k) This is a rare opportunity to build a high-earning, global-facing sales career with real work-life balance. About the Role This is a proactive, outbound-driven sales role for a bilingual professional who excels in generating leads, cultivating relationships, and representing a premium product to a global audience. Daily and accurate use of the company CRM is required for tracking leads, activities, follow-ups, and pipeline management. Lead Generation Responsibilities This is a hands-on sales role with a strong emphasis on consistent outbound activity. Outbound Prospecting Daily cold calling of potential buyers, interest lists, investors, and out-of-state prospects. Building a disciplined, self-generated pipeline. Logging all calls, notes, and follow-ups in the company CRM every day. Realtor & Broker Engagement Regular outreach to local, national, and international realtors. Scheduling and delivering broker presentations, both in-person and virtual. Tracking realtor/broker interactions, referrals, and follow-up in the CRM. Networking, Events & Expos Attending networking events, professional mixers, and real estate gatherings. Representing Zenodro at real estate expos, conferences, and trade shows. Entering all new contacts and leads into the CRM for structured follow-up. Possible Travel Requirements (Not a Benefit) Travel may be required as part of the role based on business needs: Domestic travel within the United States. International travel to Latin America, Brazil, or Canada when necessary. All travel-generated leads must be added to the CRM immediately. Core ResponsibilitiesBilingual Customer Engagement Deliver compelling presentations and tours in English + Spanish or English + Portuguese. Provide clarity, cultural sensitivity, and support to remote and international buyers. Communicate and follow up in the buyer's preferred language. Vacation & Second Home Expertise Present Zenodro communities with emphasis on design, comfort, amenities, and lifestyle benefits. Highlight Central Florida's appeal - theme parks, recreation, dining, golf, shopping, and year-round sunshine. Help buyers visualize their ideal Florida retreat and seasonal living experience. CRM Accuracy & Sales System Compliance Use the company CRM daily to track every lead, interaction, and task. Maintain accurate, organized, up-to-date records. Follow all CRM workflows and reporting expectations consistently. Relationship Building Build long-term relationships with buyers, brokers, realtors, and industry partners. Deliver a concierge-level experience for remote and international clients. Communicate proactively and professionally throughout the entire process. Full Sales Cycle Management Guide buyers from first contact through contract and closing. Collaborate with internal departments to ensure a seamless buyer experience. Represent Zenodro's professionalism and service standards at all events and interactions. Qualifications Fluent in English + Spanish OR English + Portuguese (required). Strong outbound sales experience and ability to self-generate leads. Proven proficiency in CRM systems (required). Background in real estate, new-home sales, hospitality, or luxury sales preferred. Excellent presentation skills (virtual, in-person, and expo settings). Highly motivated, organized, and goal-driven. Able to work Saturdays, with Sundays ALWAYS off. Willing and able to travel domestically and internationally when required. Strong follow-up discipline and attention to detail. Compensation & Benefits Zenodro offers a rewarding structure built for top performers: Includes: Competitive Draw + Commission Plan 401(k) retirement plan Six-figure income potential Performance incentives and recognition Full benefits package: PTO, health coverage, ongoing training and development Guaranteed Sundays off Long-term growth opportunities with a respected homebuilder Why Zenodro Homes? Zenodro builds communities centered on comfort, design, and lifestyle - and we bring those same values to our team. You'll enjoy: A premium vacation and second-home product A diverse, enthusiastic global buyer base A supportive culture focused on excellence and integrity Predictable weekly rest: NO Sundays A career with high earning potential and meaningful impact This is where you can grow, earn, and succeed in one of Florida's most exciting real estate segments. -How to Apply Ready to represent a premium builder, generate your own success, and enjoy a schedule that supports your life? We want to meet you. Submit via Indeed or Send your resume to: ******************* Complete brief survey: ***********************************************
    $23k-35k yearly est. 2d ago
  • Sales Associate (Part-Time) - International Plaza

    Alo Yoga 4.2company rating

    Sales associate and customer service job in Tampa, FL

    Back to jobs New Sales Associate (Part-Time) - International Plaza Tampa, FL Apply WHY JOIN ALO? Mindful movement. It's at the core of why we do what we do at ALO-it's our calling. Because mindful movement in the studio leads to better living. It changes who yogis are off the mat, making their lives and their communities better. That's the real meaning of studio-to-street: taking the consciousness from practice on the mat and putting it into practice in life. Role Objective The Sales Associate works to achieve store sales goals by setting the ALO experience & Brand Mission standard. Creating an authentic, organic experience of excellence for every guest through genuine connection, product education and educating customers about our community and culture. This individual is an expert in all facets of product knowledge, including features, benefits, fabric, usage, design, and care. The Sales Associate thrives working on a team and relishes a culture of feedback and excellence. Key Job Responsibilities Impacts the business and store environment in a positive manner aligning with store leadership and company goals. Drive and exceed sales goals by leading ALO's Flow initiatives, while optimizing productivity and efficiency Ensure engagement with customers and provide a friendly and easy to shop environment Continue to build the client relationship daily with our customers In partnership with leadership team, analyze reports to strategize and deliver results; support achieving action plans focusing on deficient areas and highlight growth opportunities Ensure effective sales floor coverage through the development of workforce solutions and leading selling initiatives throughout the store as needed. Knowledge of store goals, company communication, initiatives, new product launches and any additional information required by the Store Leadership Team; educate on guest-facing initiatives on the floor Confidently introduces all facets of the ALO business model (Retail, Yoga, Café) through personal testimony and knowledge of all aspects and details Leverages company tools, incentives, and strategies to support meeting store goals Resolve client needs quickly & effectively ensuring customer satisfaction Educates guests and staff on our product, community and culture Understand and protect the Daily schedule that prioritizes the best business strategy, in partnership with the Store Leadership Assists in processing shipment and ensuring product flow including but not limited to visual merchandising placement and daily replenishment excellence Ensure all front and back of house procedures are executed in accordance with company Policy & Procedures Duties require constant movement in and around the store, including the sales floor and back of house. When not actively assisting guests, this position takes initiative to perform other tasks, as needed, to keep store clean, safe, inviting and operating efficiently. Sales Associate Qualifications Preferred 1+ years prior work experience in a client-centric, sales environment Passion for customer service and delivering exceptional experiences Aligns with and embodies ALO's Guiding Principles Self-motivated with a desire to achieve results and excel individually, and as a team Requires constant movement in and around all areas of store Ability to lift, push, carry or otherwise move up to 50 pounds Ability to lift, bend, kneel, climb, crawl and/or twist, and safely climb up/down a ladder Ability to stand and move for an entire shift Sales Associate Schedule Part-Time non-exempt associates are expected to work up to 30 hours per week, based on the needs of the business, for a shift minimum of 4 hours. Full-Time non-exempt associates are expected to have open availability, 7 days a week, between 32 - 40 hours. All employees without exception are expected to be able to work during the company's Blackout period, from the week of American Thanksgiving (including Black Friday and Thanksgiving weekend) through the end of the holiday season (the 1st week of January). As an Equal Opportunity Employer, ALO does not discriminate against applicants or employees because of race, color, creed, religion, sex, national origin, veteran status, disability, age, citizenship, marital or domestic/civil partnership status, sexual orientation, gender identity or expression or because of any other status or condition protected by applicable federal, state, or local law. JUST SOME OF THE PERKS Generous employee discount for Bella+Canvas, ALO, and free membership to ALO Wellness Club, with access to hundreds of streaming fitness and yoga classes with top instructors Monthly Store Incentives Clothing Allowance Free yoga classes at any of our Sanctuaries #LI-JJ1 #LI-2 #li-onsite For CA residents, Job Applicant Privacy Policy HERE. Create a Job Alert Interested in building your career at ALO? Get future opportunities sent straight to your email. Create alert Apply for this job * indicates a required field Autofill with MyGreenhouse First Name* Last Name* Email* Phone Country* Phone* Location (City)* Locate me Resume/CV* AttachAttach Dropbox Google Drive Enter manually Enter manually Accepted file types: pdf, doc, docx, txt, rtf Cover Letter AttachAttach Dropbox Google Drive Enter manually Enter manually Accepted file types: pdf, doc, docx, txt, rtf LinkedIn Profile Are you at least 18 years old? * Select... 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If you answered "Yes" to the previous question, please explain the relationship.* Voluntary Self-Identification For government reporting purposes, we ask candidates to respond to the below self-identification survey. Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiring process or thereafter. Any information that you do provide will be recorded and maintained in a confidential file. As set forth in ALO's Equal Employment Opportunity policy, we do not discriminate on the basis of any protected group status under any applicable law. Gender Select... Are you Hispanic/Latino? Select... Race & Ethnicity Definitions If you believe you belong to any of the categories of protected veterans listed below, please indicate by making the appropriate selection. As a government contractor subject to the Vietnam Era Veterans Readjustment Assistance Act (VEVRAA), we request this information in order to measure the effectiveness of the outreach and positive recruitment efforts we undertake pursuant to VEVRAA. Classification of protected categories is as follows: A "disabled veteran" is one of the following: a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or a person who was discharged or released from active duty because of a service-connected disability. A "recently separated veteran" means any veteran during the three-year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service. An "active duty wartime or campaign badge veteran" means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense. An "Armed forces service medal veteran" means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985. Veteran Status Select... Voluntary Self-Identification of Disability Form CC-305 Page 1 of 1 OMB Control Number 1250-0005 Expires 04/30/2026 Why are you being asked to complete this form? We are a federal contractor or subcontractor. The law requires us to provide equal employment opportunity to qualified people with disabilities. We have a goal of having at least 7% of our workers as people with disabilities. The law says we must measure our progress towards this goal. To do this, we must ask applicants and employees if they have a disability or have ever had one. People can become disabled, so we need to ask this question at least every five years. Completing this form is voluntary, and we hope that you will choose to do so. Your answer is confidential. No one who makes hiring decisions will see it. Your decision to complete the form and your answer will not harm you in any way. If you want to learn more about the law or this form, visit the U.S. Department of Labor's Office of Federal Contract Compliance Programs (OFCCP) website at ****************** How do you know if you have a disability? A disability is a condition that substantially limits one or more of your "major life activities." If you have or have ever had such a condition, you are a person with a disability. Disabilities include, but are not limited to: Alcohol or other substance use disorder (not currently using drugs illegally) Autoimmune disorder, for example, lupus, fibromyalgia, rheumatoid arthritis, HIV/AIDS Blind or low vision Cancer (past or present) Cardiovascular or heart disease Celiac disease Cerebral palsy Deaf or serious difficulty hearing Diabetes Disfigurement, for example, disfigurement caused by burns, wounds, accidents, or congenital disorders Epilepsy or other seizure disorder Gastrointestinal disorders, for example, Crohn's Disease, irritable bowel syndrome Intellectual or developmental disability Mental health conditions, for example, depression, bipolar disorder, anxiety disorder, schizophrenia, PTSD Missing limbs or partially missing limbs Mobility impairment, benefiting from the use of a wheelchair, scooter, walker, leg brace(s) and/or other supports Nervous system condition, for example, migraine headaches, Parkinson's disease, multiple sclerosis (MS) Neurodivergence, for example, attention-deficit/hyperactivity disorder (ADHD), autism spectrum disorder, dyslexia, dyspraxia, other learning disabilities Partial or complete paralysis (any cause) Pulmonary or respiratory conditions, for example, tuberculosis, asthma, emphysema Short stature (dwarfism) Traumatic brain injury Disability Status Select... 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    $24k-32k yearly est. 6d ago
  • Sales Associate

    Ace Hardware 4.3company rating

    Sales associate and customer service job in Orlando, FL

    We are seeking outgoing, friendly, and helpful team members to welcome and assist customers. Previous hardware experience is a plus but not a requirement as we provide extensive training. At Toole's Ace Hardware, we're independently owned and operated so helping our community is our number one priority. Make an impact in the community by helping your neighbors with their projects while working in a fast-paced and fun environment. Our mission is to go the extra mile for our customers and build a team that has the same attitude! Ace goes beyond hardware: build a future, a purpose, and a community with us. Work/life balance: This position is with a team that respects your life outside of work. We believe in earning your trust through clear communication. We schedule two weeks in advance, working with you so you can plan. Learn and grow with us: Are you a hardware hero? Bring your knowledge and we'll teach you something new. Have a helpful attitude? We'll train you on hardware know-how that builds life skills. We train you from day one and the opportunities don't stop there. What to expect: You'll work directly with customers welcoming them and helping them find everything necessary to complete their project in one trip. You'll also be helping receive, stock, and price all merchandise and help maintain a clean and orderly store. With proper training, you may also be driving a forklift, filling propane, and performing other in-store services. Like working in a fast-paced and fun environment? We are high energy so time will fly. You'll be on your feet for most of your shift (6 to 8 hours). You must be able to lift 25 to 30 lbs. Pay, Benefits, and Perks: Paid time off Health Insurance or discount card for medical, dental, vision, and prescriptions Short term disability Life insurance Retirement plan with company match Holiday pay Employee discounts on product Perkspot discounts on services and products Uniform shirts provided Click through and start your journey with us now! Company Introduction Toole's Ace Hardware is a locally owned and operated chain of hardware stores in Central Florida. Since 1906, our company has presented itself as the staple hardware store featuring customer-minded employees. Since our adoption of the Ace brand, we have evolved with each store opened and we are proud of our current 14 locations. As we constantly grow, we're on the lookout to find like-minded people to join us on this experience.
    $21k-31k yearly est. 7d ago
  • Reservation Concierge Specialist

    Vaco By Highspring

    Sales associate and customer service job in Orlando, FL

    Vaco is hiring! We have an exciting opportunity for a full time Reservation Concierge in the office of a valued client of ours in Orlando, FL. This is an immediate need for their luxury transportation service team, so if interested please apply today for consideration! Hourly Pay Rate: $18/hr Weekly Schedule: 1pm to 10pm with Wednesdays and Thursdays off. Role Summary The Reservation Concierge is the first impression of their brand-owning the full client journey from inquiry to confirmed itinerary. This concierge specialist will qualify needs, recommend the right service tier (KCS vs. RKR), craft accurate quotes, secure payments, and manage updates with white-glove communication. Success = 5-star client satisfaction, problem-solving, zero-error reservations, and strong conversion. Key Responsibilities 1. Client Discovery & Sales - Qualify purpose, party size, luggage, schedule sensitivity, VIP needs, budget/priority. - Position service tier (KCS business-class luxury vs. RKR reliable value) based on perceived value. - Build trust quickly; overcome price objections using benefits, social proof, and risk-reversal. - Generate accurate quotes; secure deposits/payments; upsell meet-and-greet, child seats, multi-stop itineraries, on-site desk, and VIP errand vehicle. 2. Reservation Excellence - Enter flawless reservations into databases with all metadata (flight numbers, FBOs, tail numbers, ADA notes, gate/terminal, bags, car seats, meet-and-greet signage text, PO/reference). - Apply pricing rules, fees, gratuity, wait time, after-hours, tolls, surcharges, and discounts per policy. - Proactively verify flights and monitor changes; communicate updates to clients and dispatch. 3. Client Communication - Maintain a luxurious tone via phone, email, and SMS; write grammatically clean, concise messages. - Send confirmations, receipts, pre-trip reminders, chauffeur/vehicle details, and post-trip thank-you/review requests. - De-escalate issues professionally; document notes for transparent handoffs. 4. Cross-Team Coordination - Partner with Dispatch/Chauffeurs on special instructions, signage, timing, and contingencies. - Coordinate affiliates for out-of-market trips; validate COIs, pricing, and SLAs. 5. Independent Work & Ownership - Manage your pipeline, prioritize high-value leads, and hit daily activity targets without hand-holding. - Maintain spotless records, follow SOPs, and suggest improvements to templates and workflows. Required Skills & Competencies - Customer Service Mastery: Empathy, patience, solution-orientation, and hospitality mindset. - Sales Skills: Discovery, needs-based recommendations, objection handling, assumptive close. - Communication & Grammar: Flawless written English, professional tone, active listening, summarizing. - Executive presence, confidence, warmth, calm under pressure. - Extreme accuracy with names, times, numbers, and addresses. - Self-managed, organized, meets deadlines without constant oversight. - Tech Fluency: Moovs or Limo Anywhere, Zoho/CRM, Google Workspace, flight-tracking tools, Microsoft excel and Microsoft word - Bonus: Orlando market knowledge; corporate/event travel experience; bilingual. Required Education & Experience - Associate's Degree - 2 years of prior work experience in a fast-paced customer service workplace Determining compensation for this role (and others) at Vaco/Highspring depends upon a wide array of factors including but not limited to the individual's skill sets, experience and training, licensure and certifications, office location and other geographic considerations, as well as other business and organizational needs. With that said, as required by local law in geographies that require salary range disclosure, Vaco/Highspring notes the salary range for the role is noted in this job posting. The individual may also be eligible for discretionary bonuses, and can participate in medical, dental, and vision benefits as well as the company's 401(k) retirement plan. Additional disclaimer: Unless otherwise noted in the job description, the position Vaco/Highspring is filing for is occupied. Please note, however, that Vaco/Highspring is regularly asked to provide talent to other organizations. By submitting to this position, you are agreeing to be included in our talent pool for future hiring for similarly qualified positions. Submissions to this position are subject to the use of AI to perform preliminary candidate screenings, focused on ensuring minimum job requirements noted in the position are satisfied. Further assessment of candidates beyond this initial phase within Vaco/Highspring will be otherwise assessed by recruiters and hiring managers. Vaco/Highspring does not have knowledge of the tools used by its clients in making final hiring decisions and cannot opine on their use of AI products.
    $18 hourly 3d ago
  • Mortgage Customer Service Representative

    Teksystems 4.4company rating

    Sales associate and customer service job in Tampa, FL

    *Tampa, FL 33634* *Schedule:* Monday - Friday 8:30am-5:30pm EST *Pay Rate: *$23/hr The Customer Experience Specialist I, is an entry level customer service role, operating in a call center environment and supporting Consumer Direct Lending. The individual acts as the primary consumer contact to guide a consumer through the loan origination process after the licensed discussion with a loan officer. The individual is a key contributor to facilitating efficient and effective processes that support business and customer service objectives. Responsibilities may be limited within a specific function/channel or across functions/channels within the Mortgage Fulfillment Division (MFD). *Responsibilities:* * Operate in a Call Center environment as a customer success advocate * Receive inbound calls and make outbound calls to consumers * Receive inbound text messages (where the consumer has provided express consent) and facilitate outbound text messages to consumers * Answer high-volume, inbound calls or texts from current customers in a timely manner. * Effectively manage a pipeline of up to 75 loans * Performing routine data entry and validation tasks * Handling routine calls, emails and/or chat responses with employees, consumers &/or authorized 3rd parties * Monitoring work queues and intervening as needed * Interacting with multiple departments to expedite processing and/or issue resolution * Conduct preliminary or basic research in order to accurately resolve and respond to customer inquiries. * Must request assistance for escalated and/or more complex issues to department associates or supervisors. * Meet outlined production and quality standards. * Follow established Policy and Procedures * Performing other related duties as required and assigned * Demonstrating behaviors which are aligned with the organization's desired culture and values *Qualifications:* * Mortgage and/or financial services call center experience is a plus * General understanding of applicable Federal, State and Local mortgage regulations a plus * Must be a team player with strong attention to detail and able to work independently * Proven track record at delivering timely and accurate information in a fast-paced environment * Excellent critical thinking, problem solving, mathematical skills and sound judgment * Effective time management skills to deliver work on time * Capable communicator, written and oral * Strong negotiation skills with ability to effectively resolve problems * Demonstrated proficiency with computers and mainstream computer applications (Microsoft, Google, etc.) #priorityeast *Job Type & Location*This is a Contract to Hire position based out of Tampa, FL. *Pay and Benefits*The pay range for this position is $23.00 - $23.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: * Medical, dental & vision * Critical Illness, Accident, and Hospital * 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available * Life Insurance (Voluntary Life & AD&D for the employee and dependents) * Short and long-term disability * Health Spending Account (HSA) * Transportation benefits * Employee Assistance Program * Time Off/Leave (PTO, Vacation or Sick Leave) *Workplace Type*This is a fully onsite position in Tampa,FL. *Application Deadline*This position is anticipated to close on Jan 22, 2026. h4>About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. About TEKsystems and TEKsystems Global Services We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
    $23-23 hourly 2d ago
  • Travel Service Associate

    The Auto Club Group 4.2company rating

    Sales associate and customer service job in Winter Park, FL

    *The primary work location for this position is a home office and only reporting to an ACG facility on an as-needed basis.* Primary Duties and Responsibilities: Processes a variety of documents in order to issue or endorse travel accounts or process member requests for reimbursement, etc. Gathers appropriate data (new business, quotes, amendments, reimbursement requests, contractor payment data, etc.) and reviews to ensure accuracy and completeness. Corresponds with and responds to inquiries from sales representatives regarding billing problems and cancellations and to obtain and verify payments, commissions, and other types of information. Calculates sales commissions, billing amounts, etc. and maintains travel transaction records. Receives and processes cash payments. Enters transactions and balances cash entries in order to input changes into systems. Researches and adjusts account balances when misapplication/overpayment of monies occurs.Contacts district offices, general agents or sales agents to correct receipt-cash discrepancies. In accordance with corporate guidelines and procedures, initiates correspondence to vendors to clarify or obtain missing information, investigate discrepancies, notify individual regarding payment approval/denial, etc. Maintains various records on customer accounts, analyzes data and prepares reports as required. Maintains electronic/computer and manual procedures for actions according to established procedures and assists in developing monthly reports, ordering records and investigative reports. Performs other duties as assigned. Compensation: The hourly rate for this position is $17.00/hr with the opportunity for incentive based on performance. Supervisory Responsibilities (briefly describe, if applicable, or indicate None): None Required Qualifications (these are the minimum requirements to qualify) Education (include minimum education and any licensing/certifications): High School Diploma or equivalent Experience: processing transactions andposting to appropriate accounts investigating and resolving sometimes complex processing problems performing mathematical calculations to include addition, subtraction, multiplication, division and percentages performing data entry duties and accurately maintaining a 6,000 keystroke per hour data entry rate Knowledge and Skills: systems inquiry, data entry and usage of terminal or personal computer basic business grammar and spelling business processing procedures work within time, productivity and quality constraints maintain accurate records, including accurately logging, coding and verifying information audit records and computer files gather data and prepare reports perform basic mathematical calculations including addition, subtraction, multiplication, division, and percentages compose routine correspondence including letters and memos use of telephone regularly to receive and relay information operate an adding machine or calculator communicate effectively with others in a work environment and with the public train less senior staff members in departmental procedures Willingness to rotate within area as needed to perform various processing or cashiering functions and/or to complete training. Preferred Qualifications Ability to perform monetary transactions (e.g., key entering data into cash terminal, adjusting account balances, etc.) Knowledge of basic insurance terminology Ability to make discretionary decisions based on existing policy Use telephone extensively Ability to read a map Willingness and ability to work extended or irregular hours, holidays and/or weekends. Work Environment This is a hybrid work arrangement (time spent in office and remote). Depending on the employee's role and leadership's assessment, some employees will come in to an ACG facility on a weekly basis, a monthly basis, or on an "as needed" basis for key meetings and collaborative activities. Most employees will be required to come into the office, at a minimum, for important departmental meetings or teambuilding events. Who We Are Become a part of something bigger. The Auto Club Group (ACG) provides membership, travel, insurance, and financial service offerings to approximately 14+ million members and customers across 14 states and 2 U.S. territories through AAA, Meemic, and Fremont brands. ACG belongs to the national AAA federation and is the second largest AAA club in North America. By continuing to invest in more advanced technology, pursuing innovative products, and hiring a highly skilled workforce, AAA continues to build upon its heritage of providing quality service and helping our members enjoy life's journey through insurance, travel, financial services, and roadside assistance. And when you join our team, one of the first things you'll notice is that same, whole-hearted, enthusiastic advocacy for each other. We have positions available for every walk of life! AAA prides itself on creating an inclusive and welcoming environment of diverse backgrounds, experiences, and viewpoints, realizing our differences make us stronger. To learn more about AAA The Auto Club Group visit *********** Important Note: ACG's Compensation philosophy is to provide a market-competitive structure of fair, equitable and performance-based pay to attract and retain excellent talent that will enable ACG to meet its short and long-term goals. ACG utilizes a geographic pay differential as part of the base salary compensation program. Pay ranges outlined in this posting are based on the various ranges within the geographic areas which ACG operates. Salary at time of offer is determined based on these and other factors as associated with the job and job level. The above statements describe the principal and essential functions, but not all functions that may be inherent in the job. This job requires the ability to perform duties contained in the job description for this position, including, but not limited to, the above requirements. Reasonable accommodations will be made for otherwise qualified applicants, as needed, to enable them to fulfill these requirements. The Auto Club Group, and all its affiliated companies, is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, disability or protected veteran status. Regular and reliable attendance is essential for the function of this job. AAA The Auto Club Group is committed to providing a safe workplace. Every applicant offered employment within The Auto Club Group will be required to consent to a background and drug screen based on the requirements of the position.
    $17 hourly 2d ago
  • Customer Support Consultant

    Epos Now Group

    Sales associate and customer service job in Orlando, FL

    About the job: As a customer support consultant, you will be helping new customers with post-set up care. You will be handling customer queries by phone, email and web chat, delivering outstanding customer experience at every interaction. We are looking for confident communicators who have a friendly attitude, ready to hit their revenue and customer satisfaction targets. To ensure staff coverage to help all our customers across different various regions What will you do? Handle customer queries via telephone calls, email and web chat. Achieve your targets for revenue and customer satisfaction. Nurture meaningful customer relationships. Accurately record all information in the CRM. Deliver exceptional customer service! What do you get in return? Earn uncapped commission pay on top of your salary. Career progression opportunities - our philosophy is to promote internally. Company bonus scheme. 24/7 access to a health and well-being online centre, with private medical and dental schemes. Exclusive retail, restaurants and travel discounts. Collaborative company culture with regular team building events. Company pension. 20 days annual leave (increasing a day each year), plus bank holidays. Free onsite parking at Norwich office. What do you need to apply? Be proactive - you must be driven to succeed and hit your targets! (Essential) Great organisation and attention to detail to manage your phone, diary and data systems. (Essential) Excellent communication skills across all mediums. (Essential) Resilience to bounce back from unhappy customers. (Essential) Empathy for customers and the ability to remain calm and professional. (Essential) What would make your application stand out: Have a good understanding of tech (Android, iOS, Windows) and experience using Google Suite. (Desirable) At least 1 year's experience in hospitality, retail or contact centre work. (Desirable) Why EposNow… Epos Now is a market-leading fintech business with an international presence (71 countries and counting!). As a cloud-based payments and point of sale (POS) software provider, our passion is to help small businesses grow and thrive. In fact, our company mission is to make commerce accessible to everyone.We proudly deliver a top customer service experience to our customers across the world, with offices in the UK, USA and Australia.Every Epos Now employee is supported with a personalised progression plan, and we are quickly expanding our customer service teams to support future growth - it's an exciting time to join us! What are the next steps? Interviews for this role are starting immediately.Successful candidates will have a short screening call with our recruitment partner, RecruitmentJunky, before being invited for a face-to-face interview with a hiring manager at our Norwich office. Ready to begin your career with us? Apply now and submit your application online.We care deeply about being inclusive. We encourage applications from people with diverse backgrounds and experiences.
    $62k-98k yearly est. 47d ago
  • Loan Sales Specialist - Fairgrounds

    Onemain Financial 3.9company rating

    Sales associate and customer service job in Tampa, FL

    At OneMain, Loan Sales Specialists empower customers by listening to their needs and providing access to friendly, fast, and affordable financing for life's expenses. In this role, our team members thrive in a competitive atmosphere where hard work and dedication directly influence success. This role provides rewarding professional development and advancement opportunities in a dynamic and supportive environment. Loan Sales Specialists enjoy competitive compensation that recognizes both individual achievements and team success, all while growing their career. In the Role Effectively multitask and adapt to the dynamic demands of the role, ensuring timely and efficient service Exceed customer expectations through ease, empathy and encouragement, delivering results related to individual and branch goals Develop new connections and maintain ones by engaging customers throughout the loan process and life cycle, presenting tailored solutions based on customer needs Manage the life cycle of loans, including collections activities while maintaining compliance with all relevant laws and regulations Engage with customers and other departments through multiple technological channels, including phone, email, chat and our in-house systems Exhibit passion for achievement, bringing an internal drive to succeed and goal oriented attitude Clearly educate and inform customers on optional insurance products, ensuring customers have a thorough understanding of the loans, terms and their options Requirements: High School Diploma or GED Preferred: Sales, Collections or Customer Service experience Bilingual - Spanish Location: On site The schedule for this position is Monday-Friday during standard business hours, with some extended hours during the week as needed which may include Saturday.
    $38k-69k yearly est. Auto-Apply 1d ago
  • Reservations Agent

    Cabot Citrus Opco LLC

    Sales associate and customer service job in Brooksville, FL

    Cabot Cabot is a global developer and operator of world-class golf destinations with a growing portfolio of six Cabot properties and four Cabot-managed properties. The Cabot portfolio includes Cabot Cape Breton in Nova Scotia, Canada, Cabot Saint Lucia in the Caribbean, Cabot Revelstoke in British Columbia, Canada, Cabot Citrus Farms in the United States, Cabot Highlands in Scotland, and Cabot Bordeaux in France. With extensive expertise in golf and hospitality management, Cabot also oversees the operations of several premier golf courses through its Cabot-managed properties in the U.S., including: Cascata Golf Club and Rio Secco Golf Club in Las Vegas, Nevada; Grand Bear Golf Club in Saucier, Mississippi; and Chariot Run Golf Club in Laconia, Indiana. Cabot continues to cultivate a legacy of excellence, providing guests and homeowners with exclusive access to bespoke, destination-inspired experiences and a commitment to exceptional service across its luxury residential and boutique resort offerings. Cabot Citrus Farms Cabot's first American property, Cabot Citrus Farms, is set across 1,200 acres of pristine natural beauty in the Central-West region of Florida, aptly known as the Nature Coast. Offering dramatic elevation changes, sandy soil, and rolling hills canopied by towering sand pines, palmetto trees, and century-old moss-covered oaks, the unique landscape is enchanting. With two 18-hole golf courses, one 10-hole course, an 11-hole par-3 course, and an unparalleled practice facility, Cabot Citrus Farms is the ultimate golf adventure. In addition to golf, the property offers luxury accommodations, real estate opportunities, elevated food and beverage experiences, and off-course activities that include a Sport Club, a fishing pond, and sports courts, with a Pool and Racquet Club coming in the future. Position Overview As a Reservationist, you are a key member of the Cabot Citrus Farms team and will be instrumental in building on Cabot's legacy of world-leading golf destinations. Your knowledge of reservation systems and processes - combined with your attentiveness, efficiency, and commitment - will ensure that Cabot Citrus Farms remains a safe, enjoyable workplace for our team members and a travel destination for our partners, and guests. You will maintain a daily presence on-site and build strong relationships with team members, community stakeholders, guests, and prospective real estate buyers. You embody Cabot's values and positively represent the Cabot brand, helping to set team expectations for the resort's high standard and acting as an ambassador and role model of exceptional service. Key Responsibilities Serve as an ambassador for the property, handling incoming inquiries, answering questions, booking tee times, overnight accommodations, and activities. Manage itinerary planning, including coordinating all aspects of the guest journey. Field general inquiries and direct calls to the appropriate department. Organizing and cataloging CRM data, including guest information and relevant questions and preferences. Possess proficiency with all systems and software. Proficiency with all systems and processes to be able to train the Reservations team members. Most tasks are performed in a team environment with the Reservations Coordinator acting as a strong team leader. Maintain strong knowledge of resort and area offerings, promotions, and offers, including the ability to make recommendations and dynamic suggestions for guests. Communicate effectively both verbally and in writing with internal and external guests, as well as other departments. Comfort with upselling and promoting a variety of premium products. Address and resolve guest service issues in a positive manner. Block special request reservations VIP reservations and/or room assignments. Maintain and organize both hotel and guest information, whether on a computer or regular file system. Answer questions concerning reservations for employees of other departments including but not limited to Front Office, Sales & Marketing, Golf Operations, and Executive Office. Must be available to work a varied schedule as needed based on occupancy levels and department demands, including AM shifts, PM shifts, and weekends. Qualifications Bachelor's degree or equivalent working experience required. Strong ability to multitask and complete multiple assignments simultaneously. At least 1 year of Reservations Agent experience or other Hospitality related experience is required. Familiarity with PBX operations and internal guest communication systems a plus. Must be able to speak, read, write, and understand the primary language(s) used in the workplace. Requires excellent communication skills, both verbal and written. Takes a proactive approach towards decision-making and resolving challenges. Takes initiative and makes suggestions to solve problems. Complete knowledge of resort offerings, hotel rooms, and meeting-related services available to guests. Experience in a golf property preferred. Ability to communicate effectively with internal and external guests, exercising patience, tact, and diplomacy. Must possess proficient computer skills, including, but not limited to, Microsoft Word, Outlook, and Excel, as well as internet. Comprehension of the reservation sales process. Analytical approach to problem solving. Dynamic, enthusiastic, and innovative leader who thrives under pressure. Skilled in service recovery, consistent guest follow and follow through. Ability to maintain confidentiality and discretion, especially with high-profile individuals. Working Conditions Ability to spend long hours moving around, walking, sitting, standing, and crouching while performing other duties. Ability to work long hours sitting or standing at a desk in an office setting. Ability to answer phones and wear appropriate phone headset to maintain functionality and privacy on calls. Ability to lift, carry, push, pull, or otherwise move luggage and objects up to 50 lbs. Benefits We offer a comprehensive benefits package, including: Health, Dental, and Vision Insurance 401(k) 10 Paid Vacation Days 5 Paid Sick Days 14 Company Holidays Maternity and Paternity Leave Complimentary Staff Lunch Early Earned Wage Access Golf Privileges Employee Discount Program And much more! Our greatest asset, and the key to our success, is our team. We have developed an incredibly positive and exceedingly vibrant culture by attracting the most caring, engaging, and driven people in golf and hospitality. With a focus on the principles of the Golden Rule - treating others as we wish to be treated - the warmth, kindness and good nature of our team is ultimately what sets Cabot apart. Work hard and be nice to people - it's as simple as that! If your values align with the Cabot vision, we welcome you to apply and join our amazing team that is building this one-of-a-kind property! Cabot Citrus Farms is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or any other legally protected status.
    $24k-32k yearly est. Auto-Apply 14d ago
  • Reservationist

    Tavistock Restaurant Collection 4.1company rating

    Sales associate and customer service job in Orlando, FL

    NAMI LAKE NONA Nami is discreetly tucked away at Lake Nona Wave Hotel, adjacent to the Lake Nona Sculpture Garden, a distinguished selection of sculptures from one of the world's largest private art collections. Nami's intimate and exclusive 10-seat omakase counter will offer a modern approach to the traditional chef-curated experience. An energetic cocktail bar and dining room will offer a different experience, with thoughtfully prepared menus that juxtapose precise technique with playful nuances to offer Nami's interpretive take on Japanese ingredients and flavors. Join the Nami experience and follow along on Instagram at @namilakenona for more information and updates. If interested and you believe your experience may apply, we encourage you to answer the following questions in our application: What is the coolest restaurant you have ever been to? What is the craziest thing you have ever eaten? What is your favorite cocktail? Have you ever traveled outside of the US? If so, where to? If selected for an interview, these questions will help us learn more about you so we can share more about our restaurant and career opportunities. POSITION SUMMARY Our company is seeking a reliable and detail-oriented Reservationist to join our team. As a Reservationist, you will be responsible for managing reservations, ensuring smooth and efficient operations and providing excellent customer service. The ideal candidate should have excellent communication skills, attention to detail, and the ability to work in a fast-paced environment. RESPONSIBILITIES: - Manage reservations, ensuring accuracy and efficiency - Respond to customer inquiries via phone, email, and/or chat in a timely and professional manner - Provide exceptional customer service to customers during the reservation process - Coordinate with other departments to ensure seamless operations - Accurately enter customer information into the company's reservation system - Maintain accurate records of reservations and customer interactions Requirements SHIFT AVAILABILITY -12PM-8PM SKILLS & ABILITIES - Excellent communication skills, both verbal and written - Strong attention to detail - Ability to multi-task and work in a fast-paced environment - Strong organizational and time-management skills - Ability to work independently as well as part of a team - Familiarity with reservation systems is a plus - High school diploma or equivalent
    $26k-32k yearly est. 60d+ ago
  • Call Center Operator - 2nd Shift

    Westgate Resorts

    Sales associate and customer service job in Orlando, FL

    The beautiful lakefront Westgate Lakes Resort & Spa offers you the perfect opportunity to meet and share stories with guests who arrive from around the world to experience Central Florida's world-famous theme parks and attractions. Enjoy the surroundings and excitement that our world-class resort offers when you join the Westgate Lakes team. As part of Westgate Resorts, recognized by U.S. News as one of the Best Companies to Work For, you'll be joining a team committed to excellence and creating unforgettable vacation experiences and supporting your career growth where you are or at 60+ resorts across the company. Job Description As a Resort Services Operator, you will: * Provide friendly, positive, and hospitable service to our in-house guests * Answer calls using the phone routing system * Route calls and take messages for the appropriate departments * Ensure faxes and mail is distributed and handled correctly Qualifications Job Requirements: * Must have schedule flexibility; Nights, Weekends, and Holidays * Call center experience preferred. Additional Information Why Westgate? * Comprehensive health benefits - medical, dental and vision * Paid Time Off (PTO) - vacation, sick, and personal * Paid Holidays * 401K with generous company match * Get access to your pay as you need it with our Daily Pay benefit * Family benefits including pregnancy, and parental leave and adoption assistance * Wellness Programs * Flexible Spending Accounts * Tuition Assistance * Military Leave * Employee Assistance Program (EAP) * Life, Disability, Accident, Critical Illness & Hospital Insurance * Pet Insurance * Exclusive discounts for Team Member (i.e., hotels, cruise, resorts, restaurants, entertainment, etc.) * Advancement & development opportunities * Community Involvement Programs Westgate Resorts is an Equal Employment Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status or any other protected status under federal, state or local law. If you have a disability and believe you need a reasonable accommodation in order to complete your application or any part of the recruiting process, please email WGAccommodations@wgresorts.com with the job title and the location of the position for which you are applying. This job posting is intended to provide a general overview of the position and may not include every responsibility, duty, or qualification required. Duties, responsibilities, and activities may change at any time with or without notice.
    $22k-30k yearly est. 3d ago
  • Sales Associate

    Ace Hardware 4.3company rating

    Sales associate and customer service job in Apopka, FL

    We are seeking outgoing, friendly, and helpful team members to welcome and assist customers while in the store. Previous hardware experience is a plus but not a requirement as we provide extensive training. At Carter's ACE Hardware, we're independently owned and operated so helping our community is our number one priority. Make an impact in the community by helping your neighbors with their projects while working in a fast-paced and fun environment. Our mission is to go the extra mile for our customers and build a team that has the same attitude! Ace Hardware is an Equal Opportunity Employer and a Drug-Free environment. Ace goes beyond hardware: build a future, a purpose, and a community with us. Work/life balance: This position is with a team that respects your life outside of work. We believe in earning your trust through clear communication. We schedule two weeks in advance, working with you so you can plan. Learn and grow with us: Are you a hardware hero? Bring your knowledge and we'll teach you something new. Have a helpful attitude? We'll train you on hardware know-how that builds life skills. We train you from day one and the opportunities don't stop there. What to expect: You'll work directly with customers welcoming them and helping them find everything necessary to complete their project in one trip. Like working in a fast-paced and fun environment? We are high energy so time will fly. You'll be on your feet for most of your shift (6 to 8 hours). You must lift up to 50 lbs. You'll be given a section and have ownership in the merchandising and maintenance of the store. Pay, Benefits, and Perks: Paid time off Health Insurance or discount card for medical, dental, vision, and prescriptions 401K Employee discounts on product Free uniform shirts, vests, and more Click through and start your journey with us now! Company Introduction We are your local hardware store and we are a part of your community. Ace Hardware has over 5,000 stores around the world with the majority of those stores independently owned and operated by local entrepreneurs. These hard working men and women are part of the fabric of your community. They are small business owners who are local and loyal...just like it ought to be. While others have become large and impersonal, at Ace, we've remained small and very personal. That's why we say a visit to Ace, is like a visit to your neighbor.
    $21k-31k yearly est. 4d ago

Learn more about sales associate and customer service jobs

How much does a sales associate and customer service earn in Auburndale, FL?

The average sales associate and customer service in Auburndale, FL earns between $17,000 and $32,000 annually. This compares to the national average sales associate and customer service range of $21,000 to $38,000.

Average sales associate and customer service salary in Auburndale, FL

$23,000
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