Sales associate and customer service jobs in Cypress, CA

A fast-growing wealth advisory practice based in Orange County is seeking a Client Service Associate to support its advisors. This is an opportunity to join a firm where client service, professionalism, and growth are prioritized. If you have a strong attention to detail and a passion for helping clients, this role might be for you. You'll work closely with senior team members and have a direct impact on the day-to-day operations of the firm. Key Responsibilities: Strong interpersonal skills and comfortability with clients at various stages of onboarding and ongoing support. Respond promptly and accurately to all client inquiries. Handle all client scheduling for meetings with investment advisors. Maintain accurate records and documentation in accordance with regulatory requirements and firm policies. Uphold compliance standards and contribute to operational best practices within the firm. Required Qualifications: 4+ years of experience working in a wealth management firm in client relations. Active Series 7 and Series 66 licenses. Bachelor's degree in Business or Finance Knowledge of financial services products, including equities, bonds, mutual funds, options, annuities, and managed accounts. Strong interpersonal skills and comfortability with clients at various stages of onboarding and ongoing support. Compensation & Benefits: Salary range: $80k-$90k Health coverage including medical, dental, and vision insurance. Retirement Plan Paid Time Off

Contempo Floor Coverings is a trusted leader in the flooring industry, delivering exceptional design-forward solutions to architects, interior designers, builders, and homeowners. With nearly five decades of experience and two Los Angeles showrooms, we're driven by a passion for high-quality products, outstanding service, and meaningful relationships. We're looking for a Showroom Sales & Design Consultant to join our team. This role is ideal for someone with a strong design sensibility who enjoys working directly with clients in a showroom environment. You'll guide customers through flooring and textile options, provide creative recommendations, and ensure they feel confident in their selections. What You'll Do Support Clients in the Showroom: Welcome walk-in customers, listen carefully to their needs, and recommend flooring, carpet, rugs that align with their vision. Provide Design Guidance: Assist clients in visualizing how various products, textures, and finishes will integrate into their space. Prepare Quotes & Proposals: Translate design conversations into clear, professional proposals, ensuring accuracy and attention to detail. Coordinate Projects: Work with our operations and installation teams to ensure a smooth customer experience from selection to completion. Stay Current: Keep up-to-date with our products, design trends, and materials to offer informed and stylish recommendations. Build Relationships: Develop lasting connections with homeowners, designers, and trade professionals who visit the showroom. Requirements Experience in Interior Design or Related Field: Formal design education or hands-on showroom/design sales experience. Proven Sales Ability: At least 2-3 years of retail, showroom, or design sales experience with measurable results. Customer-Facing Skills: Comfortable engaging with walk-in clients and trade professionals; excellent presentation and communication skills. Technical Knowledge: Proficiency with Microsoft Office; familiarity with CRM systems or estimating software preferred. Organizational Strength: Ability to manage multiple clients/projects simultaneously with attention to detail. Availability: Ability to work showroom hours, including some Saturdays. Professional Appearance & Demeanor: A polished presence that reflects our design-forward brand.

LHH is currently seeking a Customer Service Representative with 2 or more years of experience for a full-time job at an exciting technology company in West Los Angeles, CA. This is a contract-to-hire role that offers the opportunity to work with a growing and dynamic organization within the technology sector. This role entails providing complete customer service support to external clients and customers while adhering to company processes and policies. Our ideal candidate has the ability to stay organized in a fast-paced environment and communicate clearly as they will play a major part in the success of the office. If you are looking for a new and exciting place to work - apply online today! Responsibilities: · Receiving a high volume of incoming phone calls · Assisting with processing orders, preparing correspondence, and fulfilling customer needs to ensure customer satisfaction. · Interacting with customers to provide information in response to inquiries about accounts, products, and services. · Making outbound phone calls · Perform other tasks and functions as assigned to provide support to other team members and internal departments Qualifications: · Experience working within a customer service or call center environment preferred · High school diploma · Ability to work independently and as part of a team · Personable, proactive, and able to work in a fast-paced environment Skills: · Strong attention to detail · Ability to effectively multitask · Proficient with Microsoft Office Suite - mainly Word, Excel and Outlook Experience: · 2 - 4 years of recent Customer Service experience Work Hours: 8:00am - 5:00pm, 40 hours per week To learn more about this administrative job opening, please apply and send a current resume. Not quite what you were looking for? Browse our other available jobs in your location on the LHH website. Pursuant to the Los Angeles Fair Chance Initiative for Hiring, we will consider for employment qualified applicants with arrest and conviction records. Pay Details: $20.00 to $23.00 per hour Search managed by: Tyler Panos Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable. Equal Opportunity Employer/Veterans/Disabled Military connected talent encouraged to apply To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable: The California Fair Chance Act Los Angeles City Fair Chance Ordinance Los Angeles County Fair Chance Ordinance for Employers San Francisco Fair Chance Ordinance Massachusetts Candidates Only: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Fine Jewelry Sales Associate - Manhattan Beach, CA Our privately owned fine jewelry store has been a part of the Manhattan Beach community for 15 years. We specialize in gold and diamond jewelry, custom designs, and engagement rings, offering our clients timeless pieces and personalized service. We are seeking a passionate, customer-focused Sales Associate to join our team and grow with us. Primary Duties Develop authentic relationships with customers by understanding their needs and making thoughtful product recommendations Create memorable in-store experiences that reflect the luxury and personal nature of fine jewelry Cultivate in-depth knowledge of our collections and provide detailed product features, benefits, and education to clients Assist clients with custom design and engagement ring selections, guiding them through the process with care and expertise Maintain accurate customer information and follow up to build long-term client relationships Inspect, clean, and advise on jewelry care and repairs Required Minimum Qualifications Goal-oriented and sales-driven, with a passion for exceeding expectations Enthusiastic, collaborative, and aligned with our core values of integrity, craftsmanship, and personalized service Strong attention to detail and commitment to outstanding customer service Excellent communication skills-listening, written, and verbal; must be fluent in English Flexibility to work weekends, evenings, and holidays as needed Minimum of 2-3 years of selling experience in luxury retail, ideally in fine jewelry or watches This is a salary + commission role.

First 90 days: fully in office After 90 days: 3 days in office, 2 days hybrid Based throughout Southern California, Retrospec is committed to a no-barrier, inclusive entry to nature and honest conversation about the industry. Over the past 16 years, Retrospec has grown exponentially to serve consumers of all ages, ignite their passion for fresh air, and fuel their love of nature through all seasons. Everything we create is designed and tested in beautiful California to ensure it's ready for your next journey. Choosing the road less traveled is rarely easy, but always worth it. About the Role We're seeking an experienced, empathetic, and technically skilled Customer Service & Bike Tech to join our growing team. This hybrid role combines technical bike expertise with exceptional customer care, supporting both our direct-to-consumer (D2C) and dealer (B2B) channels. You'll be the go-to expert for customer and dealer inquiries, troubleshooting bike and e-bike issues, managing warranty claims, and ensuring every interaction reflects the Retrospec brand's commitment to quality, integrity, and outdoor adventure. If you thrive in fast-paced environments, love helping people, and enjoy problem-solving with a hands-on approach, we'd love to hear from you. Responsibilities Receive, research, and respond to customer and dealer inquiries via phone, email, chat, and social media with empathy and professionalism. Provide expert-level knowledge and troubleshooting support for bikes and e-bikes, including assembly, repair, maintenance, and general technical questions. Manage consumer and dealer warranty claims, acting as a liaison between customers, sales, product, and warehouse teams. Walk customers through assembly and troubleshooting steps clearly and confidently via phone or email. Process returns, exchanges, and replacement parts with attention to accuracy and customer satisfaction. Collaborate with the warranty, sales, and warehouse teams to ensure timely resolutions and a seamless experience for both consumers and dealers. Build and inspect new and returned bikes for troubleshooting and quality control, as needed. Respond to and monitor social media inquiries and reviews, escalating trends or product feedback to the appropriate teams. Track and flag recurring issues, inefficiencies, or product concerns to improve customer experience and operational processes. Maintain accurate communication records in Gorgias using automations and workflows to manage volume efficiently. Communicate customer insights and product feedback constructively to product development, sales, and marketing teams. Quickly become familiar with the Retrospec brand voice, customer service protocols, and software platforms to provide high-quality support. Assist with additional customer service and clerical tasks as assigned. Qualifications 2-3 years of ecommerce customer service experience; bike industry experience highly preferred. Strong understanding of bike and e-bike mechanics, assembly, repair, and maintenance. Exceptional written and verbal communication skills with a friendly, professional demeanor. Experience with customer service tools such as Gorgias or Zendesk. Proven ability to manage a high volume of tickets, calls, and multi-channel inquiries efficiently. Highly organized, detail-oriented, and capable of multitasking in a fast-paced environment. Proficient computer literacy and quick adaptability to new systems. AA degree preferred; high school diploma or equivalent required. Experience managing warranty processes and dealer accounts is a plus. Familiarity with social media or online community communication is a bonus. Passion for outdoor recreation, cycling, and the Retrospec mission. Physical Requirements: Must be able to lift and move items weighing up to 75 lbs as needed.

Job Title: Sales Associate - Luxury Boutique Compensation: $27/hr + Bonus Hours: Full-time, 40 hours/week Availability: Must have full open availability A high-end luxury boutique at South Coast Plaza is seeking a polished, service-driven Sales Associate to join their team. This role is ideal for someone personable, professional, and passionate about delivering an elevated client experience within a women's luxury retail environment. Responsibilities: Provide exceptional client service and maintain strong product knowledge Support clients with styling, fit guidance, and personalized experience Drive sales while maintaining brand standards Replenish and maintain sales floor presentation Assist with fitting rooms and support a women's clientele Collaborate with the team to meet and exceed boutique goals Requirements: Prior luxury or premium retail experience preferred Professional, polished, and client-focused Comfortable supporting a women's luxury boutique environment Must have open availability, including weekends and holidays Strong communication skills and a team-oriented mindset

As a Sales Associate you will be eligible for; 90 Day Performance-Based Increase Referral Bonus 401K Tuition Reimbursement Program Flexible schedules Full Time positions are also eligible for medical benefits. The Sales Associate at United Pacific works at an assigned store location and assists in the operation of the facility in a safe, customer-focused, and profitable manner. You will perform various duties including, but not limited to: Daily cash handling, lighting/fixtures cleaning & maintenance, and ensuring the security of all inventory and currency to avoid theft and inventory shrinkage. You will report to the Store Manager and will receive direct supervision within a framework of well-defined United Pacific company policies and procedures. In this role you will need to have the ability to learn to operate a cash register, computer console, and other equipment and tools related to the work task. Qualifications Include: Must be at least 18 years of age. A High School diploma or GED is preferred but not required. Ability to communicate effectively in English, both verbally and written. Ability to work alone in the store for extended periods of time. Must be able to provide proof of authorization to work in the United States if hired. Be able to work irregular shifts, including weekends, overnight shifts, and holidays. Ability to stand and/or walk for at least 8 hours. Be physically able to lift, push, pull a minimum of 20 lbs. Ability to occasionally lift and/or carry up to 20 pounds from ground to overhead up to 30 minutes of workday (i.e., assisting in stocking/maintaining inventory levels) with appropriate safety equipment's. Ability to occasionally climb a ladder to store and retrieve materials, and/or place or remove signage Significant amount of work is performed indoors, but there are times when extended periods of work may be performed outside. Capable of working in small spaces at times.

What's the role about? As a Seasonal Sales Associate at Topologie, you will play a vital role in delivering an outstanding customer experience at our South Coast Plaza Mall store. You will assist in daily operations, support the sales team, and help maintain a welcoming atmosphere for both customers and fellow team members. What you'll be doing? Customer Experience: • Provide exceptional service to create memorable shopping experiences for every customer • Assist in resolving customer inquiries and issues with professionalism and empathy Sales & Performance: • Support the sales team in achieving store targets and driving sales through effective service • Engage with customers to promote products and enhance their shopping experience Store Operations: • Assist in daily store operations, including inventory management and visual merchandising • Help maintain the store's presentation to the highest standards, ensuring product displays are organized and appealing • Participate in regular inventory checks and assist with stock management. What you'll ideally bring to the role: • Retail Experience: Previous experience in retail or customer service is preferred • Customer Focused: A strong commitment to providing outstanding customer service • Organizational Skills: Ability to manage multiple tasks while paying attention to detail • Adaptability: Comfort in a fast-paced, ever-changing retail environment • Design Passion: Genuine interest in lifestyle and design, with an eye for presentation • Team Player: Strong communication skills and a positive attitude. Required Experience & Skills: Strong communication skills and ability to build rapport with diverse teams and customers. Passionate about customer experience, brand storytelling, and community engagement. Comfortable working in a start-up environment and flexible with evolving responsibilities. Ability to occasionally lift and move up to 30 lbs as part of daily store operations. Eligibility to work in US Compensation & Benefits: Base Salary: $19-22 per hour Sales commission structure Employee product allowance and discount

Founded in 2008 by Los Angeles native Jeff Abrams, Rails has grown from a small label - started with just a single hat - into a full collection of women's and men's apparel. Sold at top international retailers and worn by a loyal following of celebrities and tastemakers, the brand has come to define a new classic heritage and relaxed sensibility. Rails is sold in 30 countries by more than 1000 retailers, including its own flagship stores in New York, San Francisco, Newport Beach, Paris, London and Amsterdam. Summary: This individual is fashion obsessed and client and brand centric with all efforts. With the goal of supporting client needs through styling efforts, this individual is a passionate brand ambassador who is responsible for promoting brand engagement with clients, partners and within their city. This role will act as a representative of Rails in the daily business operations of the store and support all store initiatives set out by management including superior client engagement, store upkeep, operational support, ensuring visual standards while driving for sales results and KPI goals. The Keyholder/Sales Associate reports to the Store Manager. Responsibilities: Performance: Support floor coverage, financial targets, visual merchandising standards, client service, and operational functions within the store both front of house and back of house are achieved Be a support to execute business plans to accelerate the business forward Culture: Be an ambassador to the brand and promote the culture of Rails internally and externally Client Centric: Support the acquisition and retention of clients are key focuses and as such create and cultivate client relationships for the store and brand overall Ensure that you deliver the best possible client experience with every type of engagement (in store, virtual, alternate mediums) Follow through on customer journey as required to ensure a content client Support the needs of the client through styling advice and suggestion with every engagement Solution oriented approach to finding resolutions to customer service issues as necessary Marketing & Community: In partnership with Store Management Team, bring to life activations/ events in the store that seek client acquisition and focus on client retention/ development Team Player: Support a positive work environment Demonstrate your ability to support a positive environment and partner with teams and throughout store network including cross functional partners Support performance initiatives set out by Store Management Attend and participate at store meetings as required by the business Visuals: Support the image of the store and ensure that is in line with corporate standards and store team is upholding these standards Operations: Support inventory functions as set out by Store Management Protect all company assets including cash handling, inventory etc. Support guidelines surrounding Client Consignment business, ensuring a quick turnaround, strong take rate, and timely return of merchandise Support omnichannel functions, including Order-in-Store, Ship-from-Store, Pickup-in-Store, Reserve-in-Store, with a focus on achieving Omni-specific KPIs as set out by Management Ensure personal compliance when completing all processes as it pertains to legal, safety, and internal procedures Partner with cross functional partners including Stores within network, Operations, Visual Team, CRM, Retail Training, HR, Merchandise teams, Regional management as necessary Additional projects/ responsibilities may arise in accordance with the needs of the business Requirements: At least 1+ years of experience in a retail apparel environment preferred Fashion enthusiasts and retail experience within women's and men's apparel preferred Ability to effectively create, manage and adhere to deadlines Familiar with key retail performance indicators Adaptable, a sense of openness, active listener, and compassionate Strong organizational skills, writing and communication skills Comfortable and savvy with computer technology and software within PC and iOS platforms Ability to climb ladders Ability to lift 25+ lbs. Rails is committed to providing equal employment opportunities and building a diverse workplace in all its forms and considers candidates without regard to race, color, religion, age, gender identity, sexual orientation, national origin, disability status, veteran status or any other characteristic protected by applicable laws. As an equal opportunity employer we welcome and consider all qualified applicants.

We Don't Follow Trends, We Create Them. Make some serious Cash! Incentive Potential $34,000 - $127,500 For over 75 years, Ashley Furniture has been the largest home furnishings manufacturer, transforming homes worldwide. With our customer base continuously growing, we are expanding our reach by opening more stores to meet the increasing demand. Our dedication to quality, style, and affordability has solidified our reputation as a trusted and recognized brand worldwide. Purpose at Ashley As a Retail Sales Associate, transform store guests into loyal customers. When guests enter the store, you're the person who guides them. As the expert on home furnishings, you create inspiration, enthusiasm, and excitement about Ashley's products. You help our guests discover the styles that reflect their lives and help them design rooms they will love to live in. This is an excellent opportunity for an entrepreneurial, focused, and ambitious sales professional with a passion for lifestyle retail and thrives in a fast-paced, high-energy environment. What You'll Do Thrives in an environment that rewards for delivering world-class service and delighting our guests. Provide outstanding service experience for every customer and guest. Maintain a welcoming, professional, visible presence at the front desk; engage with guests, ensuring they are always treated in a cordial, respectful manner representing the Company's brand image. Accurately and efficiently process sales orders, adhering to cash handling protocols. Aid customers with credit applications and financing matters as required while maintaining thorough documentation of sales transactions. Address customer concerns independently whenever possible Aid in store opening and closing activities, including cash reconciliation and completion of daily checklists. Support inventory management and loss prevention procedures, including participation in bi-annual inventory checks. Meet and exceed sales goals, align to KPI's and performance standards. Complete any additional tasks as assigned by management. What You Bring Legally authorized to work in the US. At least 18 years old. Ability to lift, tug, and pull 25 Ibs with or without accommodation. High school diploma or equivalent, preferred 1 year customer service and/or sales experience, preferred. Gets charged up by interacting with others, by being outgoing, friendly, and easy to talk to. Conveys information in a way that inspires action. Gets excited by developing and sharing fresh ideas. Ability to work flexible hours, including weekends and holidays. Communicates information in a motivating manner that prompts action. Flourishes in an environment that values exceptional service and customer satisfaction. Maintain reliable attendance. What's In It for You When you join us, you are eligible to participate in our comprehensive benefits programs, which include: Extended health, dental benefits, and vision insurance. Employee Discount from 10% - 30% Life/Disability Insurance Flex Spending Account 401K Paid Time Off & Holidays Paid Birthday Weekly Pay Learn more about who we are and the causes we support here Apply now and find your home at Ashley! At Ashley, we're more than a business…we're family. As the largest manufacturer of home furnishings in the world, we know what it takes to build incredible furniture and future leaders. We're problem solvers with the grit to persevere during challenging times and innovators who won't coast when times are good. We create solutions, not excuses. And never settle for status quo. It's the reason we're always searching for better ways to delivering an exceptional customer experience. That's why Ashley Furniture is #1 in our industry. Ready to grow? You've come to the right place. Ashley Furniture has a “Growth Mindset”, and once you join our team, you'll learn from the best in the business. Apply today and find your home at Ashley! Compensation: 60-day training hourly rate upon hire = $20.00 to $20.00. Following the training period, this position pays an hourly rate of $16.50 - $16.50. This position is eligible to earn weekly, and monthly incentives based upon sales. Incentive amounts range from 2% to 15% and differ based on product types. Profit sharing is available to eligible employees; this discretionary program is dependent on the profitability of the company. Benefits: When you join our family, you are eligible to participate in our comprehensive benefits programs which includes Health, Dental, Vision, Life/Disability, Flexible Spending Accounts, 401(k), Paid Holidays, 80 hours paid vacation and 40 hours of California Paid Sick Leave. Benefits may vary based on position and location, so we encourage you to speak with the recruiting team during the interview process. Ashley values its diversity and is proud to be an equal opportunity employer. All employment decisions are made on the basis of an individual's skills, qualifications, merit, and business need.

Job Title: Customer Service Representative Job Type: Full Time About Us At Ultima, we're not just selling products-we're offering real solutions to real challenges. As a CSR, you'll be on the front lines of our growth strategy, connecting with prospective customers, understanding their needs, and delivering value that makes a measurable difference. We're building a team that values integrity, performance, and people-and we want you to be part of it. Job Summary As a CSR you'll be the key point of contact for customers. You'll answer any questions, queries and concerns all while being the face of the company! Your role ensures that all customers feel informed, supported, and excited while learning about our Client. Key Responsibilities • Engage with customers face to face providing friendly support • Proactively identify customer needs and recommend appropriate products, upgrades, or solutions • Handle inquiries related to pricing and general information • Achieve individual and team sales targets through excellent service and persuasive communication • Maintain up-to-date knowledge of our client's products and services Qualifications 1-3 years of experience in customer service, event coordination, or hospitality Excellent verbal and written communication skills Strong problem-solving skills and the ability to stay calm under pressure High attention to detail and exceptional organizational skills Positive, team-oriented attitude with a passion for creating memorable experiences What We Offer Competitive salary and benefits package Opportunity to travel to live events (as applicable) Fun, collaborative, and creative work environment Clear growth path in the customer experience and events space Exposure to exciting high-profile brands How to Apply: Submit your resume for consideration! Interviews will be held in person at our Culver City office beginning this week! If you're out of state we can arrange a virtual meeting. Looking forward to connecting with you!

GRAMAR has been proudly serving Southern California's leading designers, architects, contractors and builders since 2001. Role Description This is a full-time, on-site role for a Showroom Sales Specialist at Gramar Stone Center Inc's Anaheim Showroom. The Showroom Sales Specialist will be responsible for showroom operations, communication with customers, providing excellent customer service, driving sales, and utilizing knowledge of interior design to assist clients. Qualifications Showroom and Sales skills Previous experience in the stone or design industry is a plus Strong Communication and Customer Service abilities Knowledge of Interior Design concepts Experience in a customer-facing role Ability to work effectively in a team environment Attention to detail and organizational skills High school diploma or equivalent required, Bachelor's degree preferred What We Offer Competitive base salary plus commission. A vibrant work environment surrounded by beautiful stone materials.

MB&F (Maximilian Büsser & Friends) is an independent Swiss horological laboratory dedicated to crafting extraordinary mechanical timepieces and kinetic art. Each creation is a collaborative work of technical innovation and artistic expression. At our MB&F Gallery Boutique, we celebrate creativity, craftsmanship, and the exceptional stories behind every piece. Position Overview We are seeking a polished and knowledgeable Part-Time Sales Associate to join our boutique team. The ideal candidate is passionate about horology, has a strong appreciation for independent watchmaking, and understands the elevated level of service expected in a luxury environment. Key Responsibilities Deliver a warm, professional, and personalized client experience that reflects the MB&F brand philosophy. Develop and maintain strong client relationships through storytelling, education, and follow-up communication. Support boutique operations including client appointments, product handling, visual merchandising, and daily opening/closing procedures. Assist in inventory management, product documentation, and coordination with the MB&F headquarters as needed. Collaborate with the boutique team to achieve individual and collective sales goals. Stay informed on MB&F collections, horological innovations, and industry trends. Qualifications Minimum 2-3 years of experience in luxury retail, fine jewelry, or high-end watch sales preferred. Strong communication and interpersonal skills; ability to engage with discerning clientele. Highly organized, dependable, and detail-oriented. Genuine interest in horology, design, and the creative arts. Flexible schedule with weekend and event availability.

As the department's first responder, the Tier 1 Customer Service Agent is crucial for building and maintaining the company's positive reputation. The role requires a high level of professionalism while assisting customers within our Zendesk ticketing system via phones, emails, text messages, and chat. Responsibilities also include, but are not limited to, processing customer returns, issuing refunds, handling claims, creating package replacements, supporting store associates, guiding customers through their shopping experience, troubleshooting technical issues, and triaging issues with other departments. Essential Job Functions: Provide amazing (above and beyond) service across multiple channels Provides exceptional customer service leveraging strong problem solving and professional communication skills Ensures all customer service assigned cases/activities are brought to resolution and properly communicated to the customer Uses problem solving skills and works with internal resources to analyze requests/data and determine root causes of issues Documents every customer service interaction in Shopify and Zendesk as appropriate for the interaction Adheres to Customer Service procedures to handle escalation process for tier 2/3 Works as a team member and reports issues to management that are important to area/process improvement. Uses appropriate judgment in upward communication regarding department or employee concerns. Meets performance expectations (KPIs) by achieving or exceeding departmental goals and objectives such as quality and productivity measures (AHT, CSAT, etc…) Continuously adhering to our Quality Assurance standards Contributes to team effort to help achieve department objectives Provide knowledgeable answers to questions about products, pricing and availability. Become a product expert and understand each customer's needs to provide real, effective solutions and deliver exceptional customer service. Job Qualifications/Requirements: Knowledge of Zendesk is a plus Available during business hours, including evenings and weekends. Be a creative problem solver Comfortable working in a high stress fast changing environment Polite, friendly attitude to deal pleasantly with customers and agents Cheerful, engaged, and uplifting tone during customer interactions Reliable in Attendance & Punctuality Ability to work under deadlines Strong multi-tasking skills Type 45 WPM Clear and articulate speaking voice Command of the English language Bilingual in Spanish a plus Computer/Internet skills/Word/Excel Mathematical skills Organizational Skills HS Diploma Physical Demands: Sitting at a desk/computer all day. The environment is fast paced, and indoor temperature conditions apply. WINDSOR EQUAL OPPORTUNITY EMPLOYER

Join an esteemed luxury retailer located at Century City among others, renowned for its exquisite collection of high-end timepieces. We curate a world-class shopping experience, offering discerning clientele access to the finest luxury watches from prestigious brands across the globe. Position Overview: We are seeking a passionate and experienced Luxury Watch Sales Specialist to join our dynamic team. The ideal candidate possesses a deep understanding of the luxury watch market, impeccable sales skills, and a commitment to providing unparalleled customer service. This is an exciting opportunity to showcase your expertise and elevate the shopping experience for our elite clientele. Essential Duties & Responsibilities: Develop and maintain a comprehensive knowledge of our luxury watch brands, including their history, craftsmanship, and technical specifications. Provide personalized assistance to clients, guiding them through the selection process and offering expert advice to meet their individual preferences and requirements. Cultivate strong relationships with existing clients while actively seeking opportunities to expand our customer base through networking and client referrals. Drive sales performance by meeting and exceeding revenue targets, consistently delivering exceptional service to exceed customer expectations. Stay informed about industry trends, market developments, and competitor activities to identify opportunities for growth and innovation. Qualifications: Minimum of 1 years of experience in luxury watch sales or a related field, with a proven track record of success in achieving sales targets. Deep knowledge and passion for luxury watches, including familiarity with prominent brands and their product offerings. Excellent communication and interpersonal skills, with the ability to build rapport and establish lasting relationships with clients. Strong negotiation skills and a customer-centric approach to sales, prioritizing customer satisfaction above all else. Highly organized with the ability to multitask in a fast-paced retail environment. Professional appearance and demeanor, reflecting the luxury standards of our brand. Benefits: Competitive salary commensurate with experience, plus commission and performance-based incentives. Health and wellness benefits package, including medical, dental, and vision coverage. Ongoing training and professional development opportunities to enhance your skills and expertise in luxury watch sales.

Join an esteemed luxury retailer located on Rodeo Drive among others, renowned for its exquisite collection of high-end timepieces. We curate a world-class shopping experience, offering discerning clientele access to the finest luxury watches from prestigious brands across the globe. Position Overview: We are seeking a passionate and experienced Luxury Watch Sales Specialist to join our dynamic team. The ideal candidate possesses a deep understanding of the luxury watch market, impeccable sales skills, and a commitment to providing unparalleled customer service. This is an exciting opportunity to showcase your expertise and elevate the shopping experience for our elite clientele Essential Duties & Responsibilities: • Develop and maintain a comprehensive knowledge of our luxury watch brand, including their history, craftsmanship, and technical specifications. • Provide personalized assistance to clients, guiding them through the selection process and offering expert advice to meet their individual preferences and requirements. • Cultivate strong relationships with existing clients while actively seeking opportunities to expand our customer base through networking and client referrals. • Drive sales performance by meeting and exceeding revenue targets, consistently delivering exceptional service to exceed customer expectations. • Stay informed about industry trends, market developments, and competitor activities to identify opportunities for growth and innovation. Qualifications: • Minimum of 3 years of experience in luxury watch sales or a related field, with a proven track record of success in achieving sales targets. • Deep knowledge and passion for luxury watches, including familiarity with prominent brands and their product offerings. • Excellent communication and interpersonal skills, with the ability to build rapport and establish lasting relationships with clients. • Strong negotiation skills and a customer-centric approach to sales, prioritizing customer satisfaction above all else. • Highly organized with the ability to multitask in a fast-paced retail environment. • Professional appearance and demeanor, reflecting the luxury standards of our brand. Benefits: • Competitive salary commensurate with experience, plus commission and performance based incentives. • Health and wellness benefits package, including medical, dental, and vision coverage. • Ongoing training and professional development opportunities to enhance your skills and expertise in luxury watch sales.

JOB TITLE: Sales Support Associate REPORTS TO: General Manager Job Purpose: The Sales Support Associate assists the store, client, and operational functions related to service, merchandise, facilities and logistics. The Sales Support Associate is responsible for processing all point-of-sale transactions with accuracy and efficiency as well as for maintaining the sales floor to ensure that clients experience a smooth and seamless shopping experience in alignment with TOM FORD FASHION standards. Tasks & Responsibilities: Actively communicate customer, product, and other store information within the store team to ensure customer and business needs are met. Conduct all transactions accurately and efficiently, including sales, returns, exchanges and intra-store transfers; adhere to company protocols when handling transfers, damages, and returns. Maintain the sales floor, run product and clean fitting rooms, back stock as needed to ensure that the store presents a welcoming environment for clients at all times. Assess the floor to maintain product levels; partner with the stock teams to replenish the selling floor in a timely manner, coordinate with sales associates and visual merchandisers to ensure displays are always full and attractive. Greet clients, partner with sales staff and store leadership to assist clients as needed. Answer phone calls and emails; partner with store leadership, sales, and store operations team to address all client inquiries. Ensure the cash wrap area is properly stocked with store supplies at all times. Locate and prepare products for client appointments and special events as needed. Assist sales staff with client appointments to ensure top service and to drive sales revenue. Follow procedures to prevent shrinkage and loss, including accurate tracking and secure handling of merchandise. Skills, Competencies & Requirements: 2-3 years of experience in a luxury retail environment Highly detail-oriented with strong organizational skills. Proficient in digital systems including POS and inventory tools. Ability to multitask in a fast-paced environment. Excellent written and verbal communication skills. Customer-centric and collaborative mindset. Ability to lift or carry (pushing/pulling) up to 25 pounds (or more). Ability to bend, stoop, reach or squat to handle and stock merchandise. Ability to stand or walk for long periods (up to 4-6 hours).

We Don't Follow Trends, We Create Them. Make some serious Cash! Incentive Potential $34,000 - $127,500 For over 75 years, Ashley Furniture has been the largest home furnishings manufacturer, transforming homes worldwide. With our customer base continuously growing, we are expanding our reach by opening more stores to meet the increasing demand. Our dedication to quality, style, and affordability has solidified our reputation as a trusted and recognized brand worldwide. Purpose at Ashley As a Retail Sales Associate, transform store guests into loyal customers. When guests enter the store, you're the person who guides them. As the expert on home furnishings, you create inspiration, enthusiasm, and excitement about Ashley's products. You help our guests discover the styles that reflect their lives and help them design rooms they will love to live in. This is an excellent opportunity for an entrepreneurial, focused, and ambitious sales professional with a passion for lifestyle retail and thrives in a fast-paced, high-energy environment. What You'll Do Thrives in an environment that rewards for delivering world-class service and delighting our guests. Provide outstanding service experience for every customer and guest. Maintain a welcoming, professional, visible presence at the front desk; engage with guests, ensuring they are always treated in a cordial, respectful manner representing the Company's brand image. Accurately and efficiently process sales orders, adhering to cash handling protocols. Aid customers with credit applications and financing matters as required while maintaining thorough documentation of sales transactions. Address customer concerns independently whenever possible Aid in store opening and closing activities, including cash reconciliation and completion of daily checklists. Support inventory management and loss prevention procedures, including participation in bi-annual inventory checks. Meet and exceed sales goals, align to KPI's and performance standards. Complete any additional tasks as assigned by management. What You Bring Legally authorized to work in the US. At least 18 years old. Ability to lift, tug, and pull 25 Ibs with or without accommodation. High school diploma or equivalent, preferred 1 year customer service and/or sales experience, preferred. Gets charged up by interacting with others, by being outgoing, friendly, and easy to talk to. Conveys information in a way that inspires action. Gets excited by developing and sharing fresh ideas. Ability to work flexible hours, including weekends and holidays. Communicates information in a motivating manner that prompts action. Flourishes in an environment that values exceptional service and customer satisfaction. Maintain reliable attendance. What's In It for You When you join us, you are eligible to participate in our comprehensive benefits programs, which include: Extended health, dental benefits, and vision insurance. Employee Discount from 10% - 30% Life/Disability Insurance Flex Spending Account 401K Paid Time Off & Holidays Paid Birthday Weekly Pay Learn more about who we are and the causes we support here Apply now and find your home at Ashley! At Ashley, we're more than a business…we're family. As the largest manufacturer of home furnishings in the world, we know what it takes to build incredible furniture and future leaders. We're problem solvers with the grit to persevere during challenging times and innovators who won't coast when times are good. We create solutions, not excuses. And never settle for status quo. It's the reason we're always searching for better ways to delivering an exceptional customer experience. That's why Ashley Furniture is #1 in our industry. Ready to grow? You've come to the right place. Ashley Furniture has a “Growth Mindset”, and once you join our team, you'll learn from the best in the business. Apply today and find your home at Ashley! Compensation: 60-day training hourly rate upon hire = $20.00 to $20.00. Following the training period, this position pays an hourly rate of $16.50 - $16.50. This position is eligible to earn weekly, and monthly incentives based upon sales. Incentive amounts range from 2% to 15% and differ based on product types. Profit sharing is available to eligible employees; this discretionary program is dependent on the profitability of the company. Benefits: When you join our family, you are eligible to participate in our comprehensive benefits programs which includes Health, Dental, Vision, Life/Disability, Flexible Spending Accounts, 401(k), Paid Holidays, 80 hours paid vacation and 40 hours of California Paid Sick Leave. Benefits may vary based on position and location, so we encourage you to speak with the recruiting team during the interview process. Ashley values its diversity and is proud to be an equal opportunity employer. All employment decisions are made on the basis of an individual's skills, qualifications, merit, and business need.

We Don't Follow Trends, We Create Them. Make some serious Cash! Incentive Potential $34.000-127.000 For over 75 years, Ashley Furniture has been the largest home furnishings manufacturer, transforming homes worldwide. With our customer base continuously growing, we are expanding our reach by opening more stores to meet the increasing demand. Our dedication to quality, style, and affordability has solidified our reputation as a trusted and recognized brand worldwide. Purpose at Ashley As a Retail Sales Associate, transform store guests into loyal customers. When guests enter the store, you're the person who guides them. As the expert on home furnishings, you create inspiration, enthusiasm, and excitement about Ashley's products. You help our guests discover the styles that reflect their lives and help them design rooms they will love to live in. This is an excellent opportunity for an entrepreneurial, focused, and ambitious sales professional with a passion for lifestyle retail and thrives in a fast-paced, high-energy environment. What You'll Do Thrives in an environment that rewards for delivering world-class service and delighting our guests. Provide outstanding service experience for every customer and guest. Maintain a welcoming, professional, visible presence at the front desk; engage with guests, ensuring they are always treated in a cordial, respectful manner representing the Company's brand image. Accurately and efficiently process sales orders, adhering to cash handling protocols. Aid customers with credit applications and financing matters as required while maintaining thorough documentation of sales transactions. Address customer concerns independently whenever possible Aid in store opening and closing activities, including cash reconciliation and completion of daily checklists. Support inventory management and loss prevention procedures, including participation in bi-annual inventory checks. Meet and exceed sales goals, align to KPI's and performance standards. Complete any additional tasks as assigned by management. What You Bring Legally authorized to work in the US. At least 18 years old. Ability to lift, tug, and pull 25 Ibs with or without accommodation. High school diploma or equivalent, preferred 1 year customer service and/or sales experience, preferred. Gets charged up by interacting with others, by being outgoing, friendly, and easy to talk to. Conveys information in a way that inspires action. Gets excited by developing and sharing fresh ideas. Ability to work flexible hours, including weekends and holidays. Communicates information in a motivating manner that prompts action. Flourishes in an environment that values exceptional service and customer satisfaction. Maintain reliable attendance. What's In It for You When you join us, you are eligible to participate in our comprehensive benefits programs, which include: Extended health, dental benefits, and vision insurance. Employee Discount from 10% - 30% Life/Disability Insurance Flex Spending Account 401K Paid Time Off & Holidays Paid Birthday Weekly Pay Learn more about who we are and the causes we support here Apply now and find your home at Ashley! At Ashley, we're more than a business…we're family. As the largest manufacturer of home furnishings in the world, we know what it takes to build incredible furniture and future leaders. We're problem solvers with the grit to persevere during challenging times and innovators who won't coast when times are good. We create solutions, not excuses. And never settle for status quo. It's the reason we're always searching for better ways to delivering an exceptional customer experience. That's why Ashley Furniture is #1 in our industry. Ready to grow? You've come to the right place. Ashley Furniture has a “Growth Mindset”, and once you join our team, you'll learn from the best in the business. Apply today and find your home at Ashley! Compensation: 60-day training hourly rate upon hire = $20.00 to $20.00. Following the training period, this position pays an hourly rate of $16.50 - $16.50. This position is eligible to earn weekly, and monthly incentives based upon sales. Incentive amounts range from 2% to 15% and differ based on product types. Profit sharing is available to eligible employees; this discretionary program is dependent on the profitability of the company. Benefits: When you join our family, you are eligible to participate in our comprehensive benefits programs which includes Health, Dental, Vision, Life/Disability, Flexible Spending Accounts, 401(k), Paid Holidays, 80 hours paid vacation and 40 hours of California Paid Sick Leave. Benefits may vary based on position and location, so we encourage you to speak with the recruiting team during the interview process. Ashley values its diversity and is proud to be an equal opportunity employer. All employment decisions are made on the basis of an individual's skills, qualifications, merit, and business need.