Sales associate and customer service jobs in Tumwater, WA - 1,233 jobs
All
Sales Associate And Customer Service
Customer Service Attendant
Sales Specialist
Sales Associate
Reservations Agent
Customer Service Advisor
Customer Services Coordinator
Customer Service And Driver
Client Associate
Associate Customer Service Representative
Sales Person
Phone Sales
Customer Service Executive
Phone Sales Representative
Customer Representative
Drive with DoorDash - Receive 100% of Customer Tips
Doordash 4.4
Sales associate and customer service job in Bainbridge Island, WA
Why Become a Shopper with DoorDash?
Turn your shopping skills into extra income. Whether you're helping someone stock up on groceries or delivering a last-minute convenience order, as a Shopper you unlock more earnings opportunities with DoorDash. Stay active during off-peak hours and no need to wait around for a restaurant preparing an order, becoming a Shopper with DoorDash puts you in control of your time and earnings.
Either as a side hustle or a full-time gig, being a Shopper with DoorDash gives you the opportunity to earn extra cash on your terms.
Multiple ways to earn: Deliver more than just restaurant orders. Become a Shopper and deliver grocery, convenience, retail, alcohol and more-DoorDash offers diverse earning opportunities so you can maximize your time.
Control your time: Make cash during off-peak hours so you don't have to schedule your day around the lunch or dinner time rush; don't wait around for an order when you do the shopping.
Know how much you'll make: Clear and concise pay model lets you know the minimum amount you will make before accepting any offer.
Earn more: Get more cash per delivery on average compared to a restaurant delivery when you do the shopping.*
Quick and easy start: Sign up in minutes and get on the road fast.**
Basic Requirements
18+ years old*** (21+ to deliver alcohol)
Any car, scooter, or bicycle (in select cities)
Driver's license number
Social security number (only in the US)
Consistent access to a smartphone
How to Become a Shopper
Click “Apply Now” and complete the sign up process
Download the DoorDash Dasher app
Activate your Red Card in the Dasher app****
*Compared to a restaurant delivery order, based on average Dasher payouts nationwide while on a delivery. Actual earnings may differ and depend on factors like number of deliveries completed, time of day, location, and expenses.
**Subject to eligibility.
***Must be 19+ in Arizona, California, Colorado, Delaware, Florida, Georgia, Idaho, Kentucky, Montana, New Jersey, New Mexico, Texas, Utah, and West Virginia
****The Red Card is a prepaid card used by Dashers to pay for items on Dasher Shop & Deliver offers. The card will automatically be funded prior to check out. Red Cards are not linked to Dasher bank accounts or related to earnings.
This card is issued by Peoples Trust Company under license from Mastercard International Incorporated. Mastercard is a registered trademark, and the circles design is a trademark of Mastercard International Incorporated.
Additional information
Dashing with DoorDash is a great earnings opportunity for anyone looking for part-time, seasonal, flexible, weekend, after-school, temporary, steady delivery gig. Deliver with DoorDash and earn extra cash while being your own boss. Dash when it works for you. Sign up today
$40k-49k yearly est. 6d ago
Looking for a job?
Let Zippia find it for you.
Client Relations Associate | Advisor Support Role
Magellan Financial & Insurance Services, Inc.
Sales associate and customer service job in Renton, WA
Be the reason clients stay-and advisors grow.
Some firms talk about “client experience.” Others quietly build systems that make it exceptional every single day.
At Elevated Wealth Management, this role sits at the center of that difference.
We're hiring a Client Relations Associate to become the trusted first touchpoint for clients and the operational backbone for our advisors. If you take pride in precision, relationships, and being the person everyone relies on to keep things moving, this is a seat with real influence-not a support afterthought.
The Opportunity
This is not a “front desk + paperwork” role.
You'll be the connective tissue between clients, advisors, and operations-making sure nothing falls through the cracks as the firm grows. When clients call, they feel taken care of. When advisors meet with clients, everything is ready. When new business comes in, it moves forward cleanly.
Your work protects trust, momentum, and reputation.
Compensation & What You Get (Up Front)
Base Salary: $65,000-$75,000
Performance-Based Bonuses tied to accuracy, responsiveness, and team outcomes
Stable, growth-oriented firm with long-term client relationships-not transactional chaos
Clear expectations and structure
Direct exposure to advisors and leadership, not buried in layers
What You'll Own
Act as a primary point of contact for clients-calls, scheduling, follow-ups, and coordination
Maintain clean, accurate records in Redtail CRM so advisors always have context
Support case management and new business processing, ensuring paperwork is complete and timely
Track leads, activity, and follow-ups, keeping advisors focused on relationships-not admin
Coordinate seminars and client events (RSVPs, prep, post-event follow-up)
Maintain a professional, welcoming office experience for every client interaction
Handle core administrative workflows (files, scanning, mailing, organization) with precision
The Kind of Person Who Thrives Here
You're calm under pressure, naturally organized, and take pride in being dependable. You don't need hand-holding-but you do value clear processes. You enjoy working with people, but you're just as satisfied closing loops and keeping systems clean.
You care about doing things right the first time.
Next Step
If you're looking for a role where your work genuinely matters-and where doing things well is noticed-apply now to start a confidential conversation about joining Elevated Wealth Management.
$65k-75k yearly 3d ago
Sales Specialist
Diablo Guitars Inc.
Sales associate and customer service job in Renton, WA
Diablo Guitars is a shop owned and operated by guitarists for guitarists. Our goal is to help you find the gear you've been dreaming of, from rare vintage instruments and amps to modern and modified items. The store leverages years of industry relationships with collectors, artists, techs, and vendors worldwide. The hand-picked team shares a passion for rare instruments and takes pride in restoring, repairing, and modifying our ever-changing inventory of guitars, amplifiers, pedals, and accessories.
Role Description
This is a full-time role for a Sales Specialist located in Renton, WA. The Sales Specialist will be responsible for achieving sales targets, providing excellent customerservice, managing customer relationships, and maintaining product knowledge of current inventory . Day-to-day tasks include assisting customers in-store and online, coordinating with the marketing team, managing inventory, and keeping up-to-date with the latest industry trends.
Qualifications
Excellent Communication and CustomerService skills
Proven Sales experience
Passion for music and knowledge of guitars and related equipment
Ability to work both independently and as part of a team
Prior experience in a retail music environment is a plus
$47k-92k yearly est. 2d ago
Sales Associate (Store 133, Raymond, WA)
Ace Hardware 4.3
Sales associate and customer service job in Raymond, WA
About Ace Retail Group
Ace Retail Group (ARG), is a division of Ace Hardware Corporation that owns and operates several Ace brands, including Westlake Ace, Great Lakes Ace, Buikemas Ace, Outer Banks Ace, Dennis Company, and Breed & Company.ARG is one of the largest hardware retailers in the United States and has two headquarters located in Lenexa, KS and Farmington Hills, MI.ARGs origins date back over a century and operates over 250 neighborhood stores located throughout the United States.Great people make ARG stand out in our industry, and we are looking for individuals who strive for personal and professional growth, and who want to work with a company founded on (and still led by) our solid Core Values of: Winning, Excellence, Love, Integrity, Gratitude, Humility and Teamwork.
General Summary
The SalesAssociate will assist in the receiving, stocking, pricing of all merchandise and help maintain a clean and orderly merchandise presentation and overall store cleanliness.
Essential Duties & Responsibilities
CustomerService:
Provide a positive representation of Ace Retail Group.
Proactively assist customers in solving problems.
Greet customers entering and throughout the store. Thank customers when finished and when they are leaving the store.
Possess a friendly outgoing demeanor; work well with customers as well as associates.
Ensure all pages and calls are answered promptly, courteously and effectively.
Forward any customer complaint that cannot be handled to a member of management.
Possess strong product knowledge and knowledge of store layout and location of products.
Assist customers throughout the store with personal, customizedservice based on the premise of amazing every customer, every time.
Store Operations
Assist in creating a positive, professional and safe work environment.
Assist with receiving, checking in and stocking of merchandise throughout the store.
Assist with maintaining back stock levels.
Assist with daily maintenance, orderliness and cleanliness of the sales floor, stock room and outdoor merchandise area.
Assist with providing a clean and orderly sales floor, including end caps and ad merchandise.
Assist with merchandise resets through the store.
Provide assistance to Department Specialists, i.e. price changes, special orders.
Ensure signage is current throughout the store.
Operate forklift with proper training.
Communicate any Store Support Center issue to General Manager for follow up.
Communicate any merchandising, cost control or sales idea to General Manager.
Participate in store meetings.
Be professional in appearance and actions.
Perform all other duties as assigned.
Other Essential Requirements
Ability to exhibit and incorporate our Core Values into daily decisions and interactions with others:
WINNING In business, money is the score. To win, we must perform, compete, and have fun.
EXCELLENCE Striving to be our best through continuous improvement and inspiration.
LOVE Love the people, love the work and love the results.
INTEGRITY Honesty, reliability, high character and ethical behavior.
GRATITUDE Appreciating being in the business of serving others.
HUMILITY A modest and respectful approach to leadership and work.
TEAMWORK Collaboration over control or credit; together we are Ace.
Minimum Skills, Requirements and Qualifications
High School or GED equivalent.
Formal retail experience preferred.
Standing, walking, lifting (up to 25lbs) and climbing.
Compensation Details
$16.50 Per Hour
For a full list of benefits and open positions, please visit us at: ************************************************************
Want to be notified when new jobs are posted? Follow the link below to create an account and set up custom job alerts:
Create Job Alert
Equal Opportunity Employer
Ace Retail Group is committed to a policy of promoting equal employment opportunities. The company recognizes the importance of diversity and leveraging the skills and talents of all people to the mutual advantage of each individual and the organization. The company is committed to the prevention of employment discrimination related to race, religion, color, sex (including sexual harassment), gender identity, national origin, age, marital status, disability and military discharge, or any other action covered by federal or state laws.
Required
Preferred
Job Industries
Retail
$16.5 hourly 22h ago
Associate Customer Service Representative - WA
California Water Service Group 4.4
Sales associate and customer service job in Puyallup, WA
The CustomerService Representative provides proficient, high-quality attention and assistance to new and existing customers. The work is performed under direct supervision and requires exercise of independent judgment and initiative. The nature of the work performed requires that an employee in this class establish and maintain effective working relationships with others. This position is located in East Pierce, WA.
ESSENTIAL FUNCTIONS:
* Accurately balance and complete a daily cash report
* Takes customer orders and provides high-quality customerservice as necessary
* Assists customers in person and by phone, addressing questions regarding billing, payments, conservation and water quality
* Enters data into the computer as required with speed and accuracy
* Performs a variety of routine clerical work, including filing, scanning, and collections, processing payments, scheduling appointments, and compiling reports
* Operates standard office equipment, including word processing equipment as assigned; may perform duties on computer spreadsheet programs
* Performs major cashiering duties, including taking payments in person, processing credit card payments, balances individual cash drawer, and prepares bank deposits
* Edits meter reading, writes and resolves service orders, folds and stuffs bills as requested
* Updates customer accounts as needed
* Corresponds with customers regarding metered billing status
* Scans and saves service orders, files customer and system service orders
* Performs other duties as assigned
* Duties may include supporting other partner states, excluding California
* Attend meetings and training as required
* May be requested to work overtime or an alternative schedule based on company needs
Required Knowledge, Skills, and Abilities:
* Account skills for compiling adjustment and completing deposits
* Fast and accurate data entry skills
* Proficient with Outlook, Microsoft Word and Excel
* Proficiency required in handling and balancing cash
* Knowledge of English usage, spelling, grammar, and punctuation
* Knowledge of office methods and equipment, including filing systems
* Knowledge of principles and practices of customerservice
* Ability to operate a personal computer and other office equipment
* Ability to manage multiple tasks accurately and with good humor
* Ability to take initiative to address and resolve problems
MINIMUM QUALIFICATIONS:
* High school diploma
* Degree preferred
* Five years of customerservice experience
* Minimum three years' experience in a call center or shared services environment
* Excellent customerservice skills with a pleasant and professional manner
* Prior utility experience preferred
* Must be available to work extended hours as required for customer needs
* Valid State Driver's License
* Background check and clean driving record required
Salary Range: $22.50 - $37.40
Deadline to submit resumes: Thursday, January 22, 2026
The Equal Opportunity Policy of the Company is based upon the philosophy that all people should be treated fairly and with dignity. California Water Service, Hawaii Water Service, New Mexico Water Service and Washington Water Service do not discriminate against any applicant or employee because of race, color, religion, sex, national origin, or any other protected class. The Company makes all employment decisions in a non-discriminatory manner. EOE, VET, DISABILITIES.
$22.5-37.4 hourly Auto-Apply 2d ago
Accessory Salesman / Advisor
Toyota of Olympia 4.3
Sales associate and customer service job in Tumwater, WA
Are you passionate about cars and providing exceptional customerservice? We are looking for an enthusiastic and knowledgeable Accessory Salesman / Advisor to join our team. This role is perfect for someone who loves the Toyota brand and is keen to help customers personalize their vehicles with genuine Toyota accessories.
Key Responsibilities
Customer Interaction: Engage with customers to understand their needs and provide expert advice on the full range of Toyota accessories. You will be the go-to person for customers looking to add that extra touch to their vehicle.
Sales and Promotion: Drive accessory sales through excellent product knowledge and outstanding customerservice. You'll need to stay updated on the latest Toyota accessories and trends in automotive customization.
Order Management: Process accessory orders from start to finish. From explanation of products available to ensuring timely delivery and installation.
Collaboration: Work closely with the sales and service departments to identify opportunities for accessory sales and ensure a seamless customer experience.
Qualifications
Passionate about cars and the Toyota brand.
Dynamic personality with the ability to connect with others.
Proven sales experience, preferably in the automotive sector.
Excellent communication and interpersonal skills.
Ability to work independently and in a team environment.
Strong organizational skills and attention to detail.
Knowledge of automotive parts and accessories is a plus.
Valid driver's license with a clean driving record as you may have to drive on occasion.
Benefits
Competitive salary and performance-based incentives.
Health, dental, and vision insurance.
401(k) retirement plan.
Employee discounts on vehicle purchases and services.
$37k-62k yearly est. 60d+ ago
Customer Service Advisor
Radius Recycling
Sales associate and customer service job in Tumwater, WA
Responsibilities include working as part of a retail sales team to provide best in class customer care. The CustomerService Advisor (CSA) often begins as a Pick-n-Pull Greeter and can work their way up through Part Sales, Parts Specialist and eventually a store Sales Lead through positive work ethics and evaluations. This is a retail sales position that requires a “can do” selling spirit and the ability to work as a team to meet the store's sales goals. The CSA will be present during all peak customer traffic periods which could include weekends, sale days, or any other occasion that would generate high customer flow into the store per the specified store schedule. The CSA will promote sales and service to customers. The CSA is expected to maintain the excellent standards of all Pick-n-Pull policies and procedures, while always being pleasant, respectful, and helpful.
Essential Functions:
Promote the Pick-n-Pull Safety Culture.
Be a team player. Work as a member of the team to help the team achieve its goals.
Maintain a high level of integrity.
Provide required information to customers as they enter the store. Offer friendly and enthusiastic answers to customer questions.
Follow loss prevention, risk control, quality assurance, and proper cash handling procedures at all times.
Work as a team towards housekeeping, janitorial, and other duties as assigned by the task list. This can include cleaning tires, carrying batteries, mopping floors, etc.
Follow all company policies and procedures.
Identify when customer interaction requires assistance from management.
Complete sales training and follow the Pick-n-Pull 5 Step Sales Model. Engage in continuous training and education in all areas of the Pick-n-Pull business.
Additional duties as assigned.
Qualifications:
Must work safely at all times.
Must have good people skills with an outgoing friendly positive attitude.
Able to work retail hours including overtime, weekends and holidays.
Must have reliable means of transportation.
Must be able to read, write, and speak in the English language.
Bilingual in Spanish a plus, but not required.
Be proficient in automotive part/product identification and recognize parts and how they relate to our customer receipts.
Follow company dress code policy, maintaining a well groomed, neat appearance so as to create a favorable impression with customers.
Previous experience in a retail environment preferred but not required.
Physical Activities Required to Perform Essential Functions:
Standing, lifting, walking, bending, and stretching are required regularly to perform customer care, product relocation and placement, and environmental health and safety functions.
Manual dexterity to maintain the housekeeping of the facility by mopping, sweeping, etc. In conjunction, but not limited to, assigned task list duties.
Vision must be sufficient to perform job functions safely as described above.
Able to work on feet (stand and walk) for assigned work shift.
Job Conditions:
Exposure on a regular basis to outdoor weather conditions.
Exposure to occasional noisy conditions and machinery operation.
PLEASE NOTE: The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required.
All U.S. applicants must be 18 years of age or older and all Canada applicants must be 16 years of age or older.
Radius Recycling participates in e-verify for all U.S. new hires.
An offer of U.S. employment by Radius Recycling or any of its subsidiaries is contingent on the satisfactory completion of a post-offer drug screen and background check.
All new hires must review and sign an Arbitration Agreement. This applies to all U.S. non-union employees.
As an Equal Opportunity Employer, Radius Recycling does not discriminate on the basis of race, religion, color, sex, marital status, disability status, national origin or ancestry, veteran status, age, prior industrial injury, sexual orientation, genetic information, or any other protected status under local, state or federal law.
$31k-38k yearly est. 60d+ ago
Customer Service
Orting 3.3
Sales associate and customer service job in Orting, WA
Legendary Doughnuts in Orting, WA is looking for one customerservice to join our team. We are located on 212 Washington Ave S. Our ideal candidate is a self-starter, punctual, and hard-working.
This is a part time position approx 20-28 hrs a week, potentially more depending on availability and job performance.
Shifts may range from 8am - 8pm
but would typically be 2pm - 7pm
$17.13 hr plus tips = approx $23.50-$25.50hr
must be available weekends
Benefits
responsibilities
Decorating Doughnuts and getting to shop ready for the day.
Greet customers and make them feel at home
Answer any questions the customers may have
Assist Customers in preparing their orders
Clean work area as needed to maintain a tidy work environment
Respond to all complaints in a friendly and professional manner
Qualifications
Friendly attitude even when dealing with disgruntled employees
Responsible and proven ability to maintain scheduling commitments
Ability to problem solve quickly concerns customers may have
Good communication skills with customers
We are looking forward to receiving your application. Thank you.
$23.5-25.5 hourly 60d+ ago
Customer Success Executive
Lumen 3.4
Sales associate and customer service job in Olympia, WA
Lumen connects the world. We are igniting business growth by connecting people, data and applications - quickly, securely, and effortlessly. Together, we are building a culture and company from the people up - committed to teamwork, trust and transparency. People power progress.
We're looking for top-tier talent and offer the flexibility you need to thrive and deliver lasting impact. Join us as we digitally connect the world and shape the future.
**The Role**
The **Customer Success Executive** is a customer-facing role that ensures our largest customers are wildly successful in delivering on their critical business objectives through leveraging their current Lumen solutions. This is accomplished by viewing our products from the customers' perspective, monitoring early indicators of customer health, proactively addressing their concerns, and helping them better use our technology to meet their corporate goals and objectives. With established trust and loyalty, this role seeks to naturally progress and expand the partnership through identifying potential up-sell and cross-sell opportunities and engages sales accordingly.
**The Main Responsibilities**
+ Build **long-term, value-based relationships** with decisionmakers and influencers to understand the customer's landscape and establish loyalty
+ **Manage overall customer metrics** , including usage data, health indicators and renewal dates to align with customer objectives
+ Evaluate **product and portal** **adoption maturity level** to address roadblocks and provide best practices and a prescriptive approach to address needs
+ Construct and implement a **customer success plan** across all steps of the lifecycle, setting expectations for each milestone, ensuring personalized value, and driving positive customer experience to achieve desired outcomes
+ **Recognize opportunities for expansion** based on knowledge of the Lumen portfolio, partnering with sales as necessary
+ Implement **revenue management practices** driving accountability and goal alignment, revenue retention and growth strategies including value realization, renewal execution, risk management and customer growth
+ **Manage risks to customer success,** identify root causes, define and activate solutions, and deploy cross-functional support to resolve
+ Partner with sales, delivery & support to set proper expectations and ensure **successful deployment of solutions and services**
+ Responsible for defining and executing **renewal strategy** via clear alignment of customer priorities and roadmap, incorporating on-net migrations, managing writedowns positively impacting Lumen profit margins
**What We Look For in a Candidate**
+ Experience: 7+ years customer success or account management experience
+ Education Level: Bachelor's Degree or equivalent work experience
+ Experience in working with complex, Fortune 500, multi-divisional, international customer
+ Comfortable presenting, consulting, and advising at C-level and other executives
+ Assertive verbal and written communications skills with ability to build strategic relationships (deep and wide) within organizations
+ Ability to work closely with the customer and effectively negotiate directly with the customer and internally on their behalf
+ Strong analytical skills with the ability to translate data into customer insights and leverage with customer engagement strategies
+ Experience in collaborating and guiding cross-functional teams (e.g. Sales, Product, Marketing, Service Delivery)
+ Brings strong technology and data networking knowledge with technical aptitude to stay current in evolving technology sector
+ Effective and confident decision making based on business and financial principles
+ Working knowledge of MS Office suite
**Compensation**
This information reflects the anticipated base salary range for this position based on current national data. Minimums and maximums may vary based on location. Individual pay is based on skills, experience and other relevant factors.
Location Based Pay Ranges
$88,562 - $147,606 in these states: AL AR AZ FL GA IA ID IN KS KY LA ME MO MS MT ND NE NM OH OK PA SC SD TN UT VT WI WV WY
$92,996 - $154,996 in these states: CO HI MI MN NC NH NV OR RI
$97,419 - $162,364 in these states: AK CA CT DC DE IL MA MD NJ NY TX VA WA
Lumen offers a comprehensive package featuring a broad range of Health, Life, Voluntary Lifestyle benefits and other perks that enhance your physical, mental, emotional and financial wellbeing. We're able to answer any additional questions you may have about our bonus structure (short-term incentives, long-term incentives and/or sales compensation) as you move through the selection process."
Learn more about Lumen's:
+ Benefits (****************************************************
+ Bonus Structure
\#LI-JB1
Requisition #: 341089
**Background Screening**
If you are selected for a position, there will be a background screen, which may include checks for criminal records and/or motor vehicle reports and/or drug screening, depending on the position requirements. For more information on these checks, please refer to the Post Offer section of our FAQ page (************************************* . Job-related concerns identified during the background screening may disqualify you from the new position or your current role. Background results will be evaluated on a case-by-case basis.
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
**Equal Employment Opportunities**
We are committed to providing equal employment opportunities to all persons regardless of race, color, ancestry, citizenship, national origin, religion, veteran status, disability, genetic characteristic or information, age, gender, sexual orientation, gender identity, gender expression, marital status, family status, pregnancy, or other legally protected status (collectively, "protected statuses"). We do not tolerate unlawful discrimination in any employment decisions, including recruiting, hiring, compensation, promotion, benefits, discipline, termination, job assignments or training.
**Disclaimer**
The job responsibilities described above indicate the general nature and level of work performed by employees within this classification. It is not intended to include a comprehensive inventory of all duties and responsibilities for this job. Job duties and responsibilities are subject to change based on evolving business needs and conditions.
In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information.
Please be advised that Lumen does not require any form of payment from job applicants during the recruitment process. All legitimate job openings will be posted on our official website or communicated through official company email addresses. If you encounter any job offers that request payment in exchange for employment at Lumen, they are not for employment with us, but may relate to another company with a similar name.
$28k-33k yearly est. 1d ago
Customer Service
Silvercote
Sales associate and customer service job in Puyallup, WA
About Your Future with Service Partners
Are you looking for a career with an industry leader that drives the future of energy-efficient insulation and building material products? Is being part of a company that is recognized as a
“Great Place to Work”
of value to you? Look no further! At Service Partners, you will be part of a diverse and inclusive team that reflects our values of integrity and innovation by delivering solutions that make a difference in the communities we serve. Here, you are part of a company that rewards your contributions and encourages you to take ownership of your career.
Job Description
Your Responsibilities
In this role, you will serve as the key customer contact for our branch, providing order support and product information for our customers. If you are a resourceful team player, with a positive, professional attitude, then we want you to join our team working closely with Outside Sales Reps, Production Personnel, Insides Sales, Credit and Delivery to support the order fulfillment process.
Ability to maintain a positive rapport with customers, providing world class service.
Exemplary customerservice skills, analytics and problem- solving skills.
Proficient computer skills to process and review dealer orders, requests and system generated acknowledgements.
Any other duty, task, or responsibilities as assigned.
Your Qualifications
Minimum of 18 years of age.
If operating a Company Vehicle, a valid driver's license will be required.
1- 2 years of experience in a customerservice role.
Ability to perform basic math calculations.
Personable, enthusiastic and engaging personality.
Excellent communication skills, both verbal and written.
Travel Requirements
Type of Travel Required: Local
Amount of Travel Required:
Physical Requirements
Able to lift 50 lbs. unassisted to load and unload various products. Climb, stoop, kneel, crawl, and stand to perform daily work and ladder climbing, as needed.
Your Benefits
We care about the health and safety of all employees and provide a range of benefits to assist in prioritizing your wellbeing. Listed below are a few of our available benefits:
Competitive Compensation
Medical, Dental and Vision
Strive Wellness Program
401(k) Matching
Paid Holiday and Paid Time Off (PTO) for all positions
AssuredExcellence : minimal to no cost medical care and prescription drugs
Flexible Spending Accounts (FSA): Healthcare and Dependent care
Health Spending Account (HSA): with employer contribution
Life & Disability Insurance
Employee Assistance Program (EAP): in-person counseling, assistance and resources for family matters, legal and financial issues, etc.
Employee Referral Bonus
Paid Military Leave
Tuition Reimbursement
Length of Service Award
Compensation Range
$20.00 - $40.00
The actual base salary a successful candidate will be offered within this range will vary based on factors relevant to the position.
TopBuild Corp. (NYSE: BLD) is the leading installer and distributor of insulation and building material services nationwide. Service Partners is part of the TopBuild family of companies, which comprises of approximately over 450 branch locations across the United States and Canada. As a company, we actively engage in corporate social responsibility through our commitment to Environmental, Social, and Governance (ESG) practices. Additionally, we prioritize diversity and inclusion in our organization. If this interests you, we encourage you to join our company and find a variety of career opportunities awaiting you!
TopBuild Corp. is an equal opportunity employer (EOE), this includes protected Veterans/Disability. The employee must be able to perform the essential functions of the position. Upon request and absent undue hardship, reasonable accommodation will be offered to enable employees with disabilities to perform the essential functions of the job.
$20-40 hourly Auto-Apply 27d ago
Customer Service Attendant - Marvin Road (Lacey)
The Wave Wash
Sales associate and customer service job in Lacey, WA
If you're looking for the opportunity to grow, be part of a professional team, have fun in a fast-paced/dynamic environment, and build relationships with the community, The Wave Car Wash, Inc. may be the place for you! We currently serve the residents of Western Washington at seven locations with superior customerservice and an exceptional car wash experience. With new locations on the horizon, The Wave has room for all team members to “Ride The Wave” to the top and develop their career here.
We are currently seeking superstar CustomerService Attendants to help us continue our mission of delivering clean cars and uplifted spirits! This position is for our Marvin Road location in Lacey.
MAIN JOB CATEGORIES
CUSTOMERSERVICE - go the extra mile to create moments that wow our customers and create Raving Fans through processing wash requests & vehicle prepping
SALES - build knowledge of our products/services and be able to recommend what best meets the customer's needs
CLEANING - help maintain the location's appearance and cleanliness (building, tunnel, landscaping, etc.)
SAFETY - ensure a safe environment for all team members and experience for all customers
TEAM - work with an amazing team, rotating positions throughout the day & following Wave procedures & policies, including appearance expectations
WHAT WE'RE LOOKING FOR
Open availability (including weekends)
An outgoing, positive personality
Attention to detail
Effective listening & communication skills
Consistent and punctual attendance
A team-player attitude
Eagerness to serve
Growth mindset
Pride in yourself and your work
Problem-solving and conflict resolution skills
Integrity & dedication
CSA BENEFITS
Competitive hourly pay starting at $17.00/hour + tips & bonuses
Paid time off starting day one (1 hour for every 40 hours worked)
Supplemental insurance options
$30 gym reimbursement monthly (8 sessions minimum)
Opportunity for performance-based pay increases
Growth opportunities
Flexible scheduling
Free car washes weekly
Company events
Ready to join our team? Apply today!
$17 hourly 60d+ ago
Customer Success Representative
Bidadoo 4.2
Sales associate and customer service job in Kent, WA
Full-time Description
bidadoo auctions are the largest business and industrial online auction company on the world's largest marketplace. Our customers include leading Fortune 500 companies such as Herc Rentals, John Deere Remarketing, Boeing, Genie/Terex, Boeing, JCB, City of Seattle, John Deere Remarketing, etc.
Responsibilities include:
Customer / Seller Advocate in the Auction Service Center in support of Customer Success
Primary liaison go-to person between Field Sales Personnel and field operations personnel other bidadoo departments in support of all CustomerServices and Seller Success
Responsible for managing contracts, agreements, and projects items in a proactive manner to represent your assigned area and customers
Manage onboarding of customers and setting-up projects and customers for success - this includes customer welcome, customer engagement and reporting, Pre-auction coordination and calls, project inventory management, problem resolution, etc.
Expedite sales process by facilitating requests with appropriate internal groups, coordinating completion, and ensuring timely responses
Assist with sales analysis/reports
Establish relationships with sellers and customer to maintain on-going good communications to exceed customer expectations
Assist with appraisal and valuation process: pictures, specifications, data entry, etc.
Ability to learn and have intricate knowledge of the company's service offerings, processes, people, and technologies
Provide proactive feedback to the team for continuous improvement of the company's seller service offerings, and competitive positioning
Assist with agreement compliance: Liens, Titles, Payoffs, Invoices, etc
Other duties as assigned in response to the sales team and to create repeat business.
Requirements
Qualifications Include:
2+ years of experience in a B2B customerservice role
1+ years of experience reviewing customer contracts
Intermediate experience with Microsoft Office Suite and GSuite
CRM experience- Salesforce preferred
Sales support experience
Collaborative, solution-based attitude
Bidadoo is an equal opportunity employer.
Salary Description $18.00 - $22.00 per hour
$18-22 hourly 3d ago
Sales & Customer Service Coordinator
West Sound Workforce
Sales associate and customer service job in Silverdale, WA
West Sound Workforce is assisting a well-established, forward-thinking HVAC and home comfort company in Silverdale, WA, in hiring a Sales and CustomerService Coordinator to join their growing office team. With over 30 years of experience, this locally owned company has earned a strong reputation for providing expert HVAC solutions and reliable service to homeowners and businesses across Kitsap County.
Reporting to the Office Manager, the Sales and CustomerService Coordinator serves as the main point of contact for customers-coordinating HVAC service appointments, supporting sales activities, and maintaining smooth daily office operations. We're looking for someone professional, organized, and tech-savvy, with a passion for delivering top-notch customerservice in a dynamic HVAC office setting.
Shift information:
Monday - Friday 7am - 4:30 pm
What you will do as Sales and CustomerService Coordinator:
Serve as the first point of contact for customers, responding to calls, emails, and online inquiries for HVAC services
Schedule and coordinate HVAC maintenance, repair, and installation appointments using digital dispatching tools
Communicate with technicians and sales staff to ensure accurate scheduling and customer follow-up
Maintain customer records, service history, and lead information within CRM and scheduling systems
Support office operations by assisting with billing, service agreements, and warranty-related inquiries
What we are looking for:
2-3 years of customerservice, office coordination, or administrative experience (HVAC, construction, or trades industry preferred
Strong communication skills and professional phone presence
Tech-savvy; comfortable with CRM systems, dispatching platforms, and digital workflows
Highly organized, detail-oriented, and able to manage multiple priorities
Dependable, team-oriented, and adaptable to a fast-paced environment
Benefits offered upon permanent hire:
Medical coverage contribution
Paid time off (PTO)
Retirement plan
$34k-44k yearly est. 9d ago
Virtual Phone Sales
Spieldenner Financial Group
Sales associate and customer service job in Kent, WA
Spieldenner Financial Group is a part of one the fastest-growing insurance organization in the country. Our most important focus areas include getting agents paid quickly, keeping costs minimal, and giving agents the training and support needed to achieve success.
Job Duties:
Setting Appointments: 6-8 hours per week: reaching out to potential clients that have previously requested coverage with our company and scheduling a time to meet with them to discuss their mortgage protection coverage.
Research: 4-5 hours per week: digging into the information the client provided in order to customize options to meet their financial need in the case of a death or disability.
Meeting with Families: 2 days per week: meeting with clients either virtually or in-person (the choice is yours) to present their options, discuss the details of the coverage, and help them apply for coverage.
Administrative: 2 hours per week: following up with insurance carriers to facilitate client applications through underwriting
Qualifications:
We are looking for coachable, challenge-seeking, self-disciplined individuals with a growth mindset: Skill set isn't everything for this position.
What We Do:
We serve people: Every week, we sit with our clients (in person or virtually) and take a deep dive into their financial situation.
We protect our clients: We partner with top-rated insurance companies to customize a plan that provides a personalized solution that will protect their largest asset: the ability to make an income.
We grow : We are a personal development company that just happens to sell insurance. We strive to make a generational impact in the lives of our clients, our agents, and our community!
What Sets us Apart:
We maintain a people-first mentality that starts and ends with our agents. Our unparalleled benefits and connections within the insurance industry ensure that our agents have the resources they need to excel inside and outside of work
If you feel this might be the home you have been looking for. Click APPLY!
Commissions as a New Agent: This position is a commission-only based sales position. The average commission on a mortgage protection product is approximately $600 per family you protect. Our expectation is that a full-time agent will sell 5 to 10 mortgage protection plans per week. In addition to mortgage protection, we also have a selection of premium financial products to help people save for retirement or protect their current retirement accounts (e.g. 401k's and IRA's) from losing money in the stock market. We have extensive training on how these products work and how to sell them. In addition to uncapped commission, we have a competitive bonus structure program along with incentive trips agents/managers can qualify for based on their individual and team results.
*Equal opportunity, not equal outcome.
No agent's success, earnings, or production results should be viewed as typical, average, or expected. Not all agents achieve the same or similar results, and no particular results are guaranteed. Your level of success will be determined by several factors, including the amount of work you put in, your ability to successfully follow and implement our training and sales system, and the insurance needs of the customers in the geographic areas in which you choose to work.
$44k-69k yearly est. Auto-Apply 31d ago
Wholesale Phone Sales Representative
Premier Performance 3.7
Sales associate and customer service job in Silverdale, WA
Schedule: Full-Time Non-Exempt Salary: $20- $25 per hour DOE + Commissions The Wholesale Phone Sales Representative applies extensive knowledge of our product lines and automotive knowledge. Wholesale Phone Sales Representatives assist our customers in finding the right products for their needs. Requires communicating with customers through phone and email, as well as receive inbound calls and follow up on sales quotes through outbound calls. This position reports up to the Director of Sales.
PRIMARY DUTIES & RESPONSIBILITIES
* Evaluate customers' needs and make recommendations for products explaining how the product will benefit the customer
* Collaborate with sales teams to understand customer requirements, to promote the sale of company products, and to provide sales support. Secure and renew orders, place orders, and arrange for shipment
* Advise customer of the product, cost, shipping costs, availability, and sometimes payment terms
* Sell products requiring extensive technical expertise and support for installation and use, product compatibility and other related questions regarding technical knowledge to assist the customer
* Provide technical and non-technical support and services to clients or other staff members regarding the use, operation, maintenance and other product related questions
* Keep informed on industry news and trends, products, services, competitors, relevant information about legacy, existing, and emerging technologies, and the latest product-line developments
* Attend company training seminars to become familiar with product lines
* Identify resale opportunities and support them to achieve sales plans
* Document account activities, generate reports and keep records of business transactions with customers and suppliers
* Confer with customers by telephone, email, and Instant message, to provide information about products, product availability, shipping charges, tracking questions and/or other customer inquiries
* Take or enter orders, cancel orders, track orders, or obtain details of complaints. Keep records of interactions
* Follow up on quotes in order to promote products and increase customer satisfaction
* Work with internal departments and external business partners to resolve customer issues
* Identify additional sales opportunities based on customers purchases and needs and refer to Inside Sales Representatives as appropriate
* Other duties as assigned.
EDUCATION & EXPERIENCE QUALIFICATION
* High School Diploma or Equivalent
* 2 to 4 years of work-related experience and/or a combination of 2 to 4 years work related education
* Associates Degree in Applied Science, Mechanical training, and/or related degree
* Automotive Service Excellence (ASE) as a Master Technician or other related certifications.
JOB REQUIREMENTS
* Previous Call Center or CustomerService Experience
* Customer-oriented attitude, with a strong desire to go above and beyond the needs of customers
* Strong problem-solving skills with ability to analyze customers' needs and make recommendations based on your knowledge of the product, mechanical knowledge, and business goals and objectives
* Ability to add, subtract, multiply, and divide into all units of measure, using whole numbers, common fractions, and decimals
* Must be able to understand customers time restraints, budget, and goals.
BEHAVIORAL COMPETENCIES
* Excellent oral and written communication skills
* Strong needs analysis and problem-solving skills
* Strong math skills.
TECHNICAL COMPETENCIES
* Intermediate proficiency with MS Office suite: Excel, Word, Outlook, PowerPoint, instant messaging, and internet navigation.
$20-25 hourly 39d ago
Reservations Agent
Muckleshoot Casino Resort 4.3
Sales associate and customer service job in Auburn, WA
WHAT'S IN IT FOR YOU
Competitive salary of $20.08/hr. with discretionary performance bonuses 2x a year!
Fully paid medical, prescription drug, dental, and vision coverage for you and competitive premiums for your dependents.
Complimentary meals and covered team member parking.
Employer-paid life insurance, long-term disability and accidental death and dismemberment coverage. Flexible Spending Account options for health care expenses.
Company-paid gaming licenses (Class A & Class B)
Variety of additional voluntary benefits and retirement plans.
WHAT YOU'LL DO
Be the face of Muckleshoot Casino Resort for guests and team members, modeling professionalism, hospitality, and our core values at all times.
Manage Muckleshoot Casino Resort's phone and communication systems by handling inbound calls, chats, emails, and SMS in a timely and courteous manner.
Provide accurate, current information on accommodation, dining, events, promotions, and casino services.
Process and confirm reservations for lodging, dining, entertainment, and other guest services, ensuring all details and special requests are recorded correctly.
Offer clear, professional booking confirmations and proactively communicate guest preferences to appropriate departments (front desk, housekeeping, F&B, events, etc.).
Deliver personalized recommendations that go beyond transactional service, creating tailored experiences for each guest.
Identify upsell and cross-sell opportunities, maximizing revenue while enhancing guest satisfaction.
Maintain accurate, organized records of reservations, modifications, and cancellations in the reservation and call management systems (e.g., Cloudbeds, Hotel Connect, SevenRooms, OpenTable, Bally CMP).
Handle escalations with professionalism, providing leadership with detailed information for resolution.
Address guest concerns and booking-related issues promptly and empathetically.
Support the team by sharing observations from guest interactions, suggesting improvements to processes, products, and services.
Collaborate with Training/Quality Specialists and Team Leaders to continuously improve performance.
Participate in peer-to-peer coaching and team knowledge sharing to strengthen overall team effectiveness.
Assist with creating and maintaining a welcoming environment by supporting small but impactful housekeeping or organizational tasks when necessary (e.g., pushing in chairs, clearing items).
Uphold confidentiality of guest information, proprietary business processes, and company trade secrets.
Demonstrate actions and behaviors that represent Muckleshoot Casino Resort positively both on and off the floor.
Work diligently to support the property's culture, guest service philosophy, and high standards of hospitality.
Perform other duties as assigned.
WHAT YOU'LL BRING
1+ year experience in a call center, reservations, or customerservice role.
Experience in luxury hospitality or Tribal gaming preferred.
Proficiency with call center and reservation systems.
Strong organizational skills and meticulous attention to detail.
Excellent verbal and written communication skills; fluency in English required.
Ability to demonstrate a guest-oriented, accommodating demeanor in high-pressure environments.
Keyboarding skills and basic computer proficiency.
$20.1 hourly 38d ago
Sports & Entertainment Real Estate Sales Specialist
KW Realty Puyallup 4.3
Sales associate and customer service job in Puyallup, WA
Job Description
Sports & Entertainment Real Estate Agent
We're looking for real estate professionals who want to specialize in the sports and entertainment market. This is an opportunity to work with athletes, entertainers, and other high-profile clients while developing your skills in luxury real estate. Whether you're already licensed or working toward your license, this role offers a chance to grow into a unique and rewarding niche.
In this position, you'll help clients find properties that match their lifestyle and privacy needs while navigating high-value transactions with professionalism and discretion. You'll build relationships with industry contacts, stay informed on market trends, and learn how to support clients who expect a high level of service. Our team provides mentorship, resources, and training designed to help you succeed in this specialized area.
This environment is a good fit for someone who communicates well, enjoys relationship-building, and wants to grow in a fast-paced segment of the market. You'll have support from a team experienced in luxury and high-profile real estate, along with the tools needed to develop your own book of business.
If you're motivated, interested in this niche, and ready to take the next step in your real estate career, we'd like to connect. Apply today to learn more about specializing in sports and entertainment real estate.
Compensation:
$122,300 - $225,000 yearly
Responsibilities:
Cultivate and maintain strong relationships with athletes, entertainers, and high-profile clients to understand and meet their unique real estate needs.
Guide clients through the process of buying, selling, or leasing luxury properties, ensuring a seamless and personalized experience.
Stay informed on market trends and property values to provide clients with up-to-date and accurate information.
Collaborate with industry contacts and leverage your network to identify opportunities and secure exclusive listings.
Negotiate high-value transactions with professionalism and discretion, ensuring the best outcomes for your clients.
Develop and implement marketing strategies to effectively promote properties and attract potential buyers or tenants.
Participate in team meetings and training sessions to continuously enhance your skills and knowledge in the sports and entertainment real estate niche.
Qualifications:
Experience in luxury real estate sales, with a focus on high-profile clients.
Ability to cultivate and maintain strong relationships with athletes, entertainers, and other high-profile individuals.
Proven track record of guiding clients through buying, selling, or leasing luxury properties.
Strong understanding of market trends and property values to provide accurate information to clients.
Ability to collaborate effectively with industry contacts to identify opportunities and secure exclusive listings.
Demonstrated skill in negotiating high-value transactions with professionalism and discretion.
Experience in developing and implementing marketing strategies to promote properties effectively.
About Company
Our mission is to empower real estate agents by providing them with the resources, expert guidance, and innovative technology they need to thrive in a competitive industry. We are committed to supporting their success every step of the way, helping them achieve their goals with confidence and efficiency.
$40k-64k yearly est. 13d ago
Consumer Loan Sales Specialist
Dev 4.2
Sales associate and customer service job in Renton, WA
Company DescriptionJobs for Humanity is partnering with OneMain Financial to build an inclusive and just employment ecosystem. Therefore, we prioritize individuals coming from the following communities: Refugee, Neurodivergent, Single Parent, Blind or Low Vision, Deaf or Hard of Hearing, Black, Hispanic, Asian, Military Veterans, the Elderly, the LGBTQ, and Justice Impacted individuals. This position is open to candidates who reside in and have the legal right to work in the country where the job is located.
Company Name: OneMain Financial
Job Description
At OneMain, Consumer Loan Sales Specialists empower customers - listening to their needs and providing access to friendly, fast, and affordable financing for life's expenses. Consumer Loan Sales Specialist will learn the lending and servicing business at OneMain allowing them to grow their career.
In the Role
Deliver results related to individual and branch sales goals as well as customer expectations
Develop new relationships - and maintain existing relationships - working with customers throughout the loan process and loan life cycle
Present financial solutions, based on customer needs, that meet their goals
Present customers with optional insurance products
Educate customers on the terms and conditions of their loan to ensure a clear understanding
Partner with local businesses to seek out and develop new customers
Learn how to utilize credit underwriting techniques and sales tools
Manage the life cycle of the loan, including collections activities, complying with all laws and regulations
Requirements:
HS Diploma/GED
Preferred:
Sales, Collections or CustomerService experience
Bilingual - Spanish
Location: On site
Who we Are
A career with OneMain offers you the potential to earn an annual salary plus incentives. You can steer your career toward leadership roles such as Branch Manager and District Manager by taking advantage of a variety of robust training programs and opportunities to advance. Other team member benefits include:
Health and wellbeing options including medical, prescription, dental, vision, hearing, accident, hospital indemnity, and life insurances
Up to 4% matching 401(k)
Employee Stock Purchase Plan (10% share discount)
Tuition reimbursement
Paid time off (15 days vacation per year, plus 2 personal days, prorated based on start date)
Paid sick leave as determined by state or local ordinance, prorated based on start date
Paid holidays (7 days per year, based on start date)
Paid volunteer time (3 days per year, prorated based on start date)
Target base salary range is $18.00-$22.00, which is based on various factors including skills and work experience. In addition to base salary, this role is eligible for a competitive additional compensation program that is based on individual and company performance.
OneMain Financial (NYSE: OMF) is the leader in offering nonprime customers responsible access to credit and is dedicated to improving the financial well-being of hardworking Americans. Since 1912, we've looked beyond credit scores to help people get the money they need today and reach their goals for tomorrow. Our growing suite of personal loans, credit cards and other products help people borrow better and work toward a brighter future.
In our 1,400 community branches and across the U.S., team members help millions of customers solve critical financial needs, including debt consolidation, home and auto repairs, medical procedures and extending household budgets. We meet customers where they want to be -- in person, by phone and online.
At every level, we're committed to an inclusive culture, career development and impacting the communities where we live and work. Getting people to a better place has made us a better company for over a century. There's never been a better time to shine with OneMain.
$18-22 hourly 60d+ ago
Sales Associate (Store 136, Elma, WA)
Ace Hardware 4.3
Sales associate and customer service job in Elma, WA
About Ace Retail Group
Ace Retail Group (ARG), is a division of Ace Hardware Corporation that owns and operates several Ace brands, including Westlake Ace, Great Lakes Ace, Buikemas Ace, Outer Banks Ace, Dennis Company, and Breed & Company.ARG is one of the largest hardware retailers in the United States and has two headquarters located in Lenexa, KS and Farmington Hills, MI.ARGs origins date back over a century and operates over 250 neighborhood stores located throughout the United States.Great people make ARG stand out in our industry, and we are looking for individuals who strive for personal and professional growth, and who want to work with a company founded on (and still led by) our solid Core Values of: Winning, Excellence, Love, Integrity, Gratitude, Humility and Teamwork.
General Summary
The SalesAssociate will assist in the receiving, stocking, pricing of all merchandise and help maintain a clean and orderly merchandise presentation and overall store cleanliness.
Essential Duties & Responsibilities
CustomerService:
Provide a positive representation of Ace Retail Group.
Proactively assist customers in solving problems.
Greet customers entering and throughout the store. Thank customers when finished and when they are leaving the store.
Possess a friendly outgoing demeanor; work well with customers as well as associates.
Ensure all pages and calls are answered promptly, courteously and effectively.
Forward any customer complaint that cannot be handled to a member of management.
Possess strong product knowledge and knowledge of store layout and location of products.
Assist customers throughout the store with personal, customizedservice based on the premise of amazing every customer, every time.
Store Operations
Assist in creating a positive, professional and safe work environment.
Assist with receiving, checking in and stocking of merchandise throughout the store.
Assist with maintaining back stock levels.
Assist with daily maintenance, orderliness and cleanliness of the sales floor, stock room and outdoor merchandise area.
Assist with providing a clean and orderly sales floor, including end caps and ad merchandise.
Assist with merchandise resets through the store.
Provide assistance to Department Specialists, i.e. price changes, special orders.
Ensure signage is current throughout the store.
Operate forklift with proper training.
Communicate any Store Support Center issue to General Manager for follow up.
Communicate any merchandising, cost control or sales idea to General Manager.
Participate in store meetings.
Be professional in appearance and actions.
Perform all other duties as assigned.
Other Essential Requirements
Ability to exhibit and incorporate our Core Values into daily decisions and interactions with others:
WINNING In business, money is the score. To win, we must perform, compete, and have fun.
EXCELLENCE Striving to be our best through continuous improvement and inspiration.
LOVE Love the people, love the work and love the results.
INTEGRITY Honesty, reliability, high character and ethical behavior.
GRATITUDE Appreciating being in the business of serving others.
HUMILITY A modest and respectful approach to leadership and work.
TEAMWORK Collaboration over control or credit; together we are Ace.
Minimum Skills, Requirements and Qualifications
High School or GED equivalent.
Formal retail experience preferred.
Standing, walking, lifting (up to 25lbs) and climbing.
Compensation Details
$16.00 Per Hour
For a full list of benefits and open positions, please visit us at: ************************************************************
Want to be notified when new jobs are posted? Follow the link below to create an account and set up custom job alerts:
Create Job Alert
Equal Opportunity Employer
Ace Retail Group is committed to a policy of promoting equal employment opportunities. The company recognizes the importance of diversity and leveraging the skills and talents of all people to the mutual advantage of each individual and the organization. The company is committed to the prevention of employment discrimination related to race, religion, color, sex (including sexual harassment), gender identity, national origin, age, marital status, disability and military discharge, or any other action covered by federal or state laws.
Required
Preferred
Job Industries
Retail
$16 hourly 22h ago
Reservations Agent
Muckleshoot Casino 4.3
Sales associate and customer service job in Auburn, WA
WHAT'S IN IT FOR YOU * Competitive salary of $20.08/hr. with discretionary performance bonuses 2x a year! * Fully paid medical, prescription drug, dental, and vision coverage for you and competitive premiums for your dependents. * Complimentary meals and covered team member parking.
* Employer-paid life insurance, long-term disability and accidental death and dismemberment coverage. Flexible Spending Account options for health care expenses.
* Company-paid gaming licenses (Class A & Class B)
* Variety of additional voluntary benefits and retirement plans.
WHAT YOU'LL DO
* Be the face of Muckleshoot Casino Resort for guests and team members, modeling professionalism, hospitality, and our core values at all times.
* Manage Muckleshoot Casino Resort's phone and communication systems by handling inbound calls, chats, emails, and SMS in a timely and courteous manner.
* Provide accurate, current information on accommodation, dining, events, promotions, and casino services.
* Process and confirm reservations for lodging, dining, entertainment, and other guest services, ensuring all details and special requests are recorded correctly.
* Offer clear, professional booking confirmations and proactively communicate guest preferences to appropriate departments (front desk, housekeeping, F&B, events, etc.).
* Deliver personalized recommendations that go beyond transactional service, creating tailored experiences for each guest.
* Identify upsell and cross-sell opportunities, maximizing revenue while enhancing guest satisfaction.
* Maintain accurate, organized records of reservations, modifications, and cancellations in the reservation and call management systems (e.g., Cloudbeds, Hotel Connect, SevenRooms, OpenTable, Bally CMP).
* Handle escalations with professionalism, providing leadership with detailed information for resolution.
* Address guest concerns and booking-related issues promptly and empathetically.
* Support the team by sharing observations from guest interactions, suggesting improvements to processes, products, and services.
* Collaborate with Training/Quality Specialists and Team Leaders to continuously improve performance.
* Participate in peer-to-peer coaching and team knowledge sharing to strengthen overall team effectiveness.
* Assist with creating and maintaining a welcoming environment by supporting small but impactful housekeeping or organizational tasks when necessary (e.g., pushing in chairs, clearing items).
* Uphold confidentiality of guest information, proprietary business processes, and company trade secrets.
* Demonstrate actions and behaviors that represent Muckleshoot Casino Resort positively both on and off the floor.
* Work diligently to support the property's culture, guest service philosophy, and high standards of hospitality.
* Perform other duties as assigned.
WHAT YOU'LL BRING
* 1+ year experience in a call center, reservations, or customerservice role.
* Experience in luxury hospitality or Tribal gaming preferred.
* Proficiency with call center and reservation systems.
* Strong organizational skills and meticulous attention to detail.
* Excellent verbal and written communication skills; fluency in English required.
* Ability to demonstrate a guest-oriented, accommodating demeanor in high-pressure environments.
* Keyboarding skills and basic computer proficiency.
$20.1 hourly 37d ago
Learn more about sales associate and customer service jobs
How much does a sales associate and customer service earn in Tumwater, WA?
The average sales associate and customer service in Tumwater, WA earns between $24,000 and $43,000 annually. This compares to the national average sales associate and customer service range of $21,000 to $38,000.
Average sales associate and customer service salary in Tumwater, WA
$32,000
What are the biggest employers of Sales Associate And Customer Services in Tumwater, WA?
The biggest employers of Sales Associate And Customer Services in Tumwater, WA are: