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  • Customer Service Center Associate (111.25)

    American States Water Company

    Sales associate and customer service job in San Dimas, CA

    Golden State Water Company is one of the largest investor-owned water utilities in the United States. We deliver quality, reliable water to more than 1 million people in over 80 communities throughout California. Golden State Water has been in business for more than 90 years because we put customers first. Accountability The Customer Service Center Associate is proficient in the use and application of the tools, equipment, software, processes, and procedures required in the performance of the position's essential duties and responsibilities. Duties and responsibilities are prioritized according to the work unit assigned and performance measures are based on competencies to include accountability, customer focus, teamwork, problem solving, and productivity. Essential Duties and Responsibilities • Responds professionally and effectively to all types of customer inquiries and service requests via multiple channels of customer contact and according to Company and regulatory performance standards across all customer service areas • Creates and accesses customer records, researches, and navigates efficiently through the Customer Information System (CIS) to resolve customer complaints and account discrepancies • Assists customers with online customer self-service and electronic payment portal system access, navigation, and resolving technical issues • On a daily basis, assigns, tracks, and monitors on-cloud meter reading route downloads/uploads, provides assistance and support to users of the FCS Itron on Cloud software and smart devices • Analyzes and edits meter read data; with appropriate follow-up action • Processes customer payments accurately and prepares cashiers reports and deposits • Processes new customer applications and renewals for a variety of programs that may include but is not limited to Customer Assistance Program (CAP), hydrant meters, new services, backflow compliance, and fire flow tests, etc. • Dispatches service and trouble calls accurately and timely to field service personnel • Accesses and researches field service orders, monitors Key Performance Indicators (KPI), and navigates efficiently through Mobile Workforce Management (MWM) system • Notifies GSWC management team and other departments of emergencies such as water outages, main breaks, etc. • Performs higher level customer service center duties that include but are not limited to: o Sharing knowledge and mentoring newly hired staff o Responding to calls in the quality assurance and/or escalation phone skill sets o Completing quality audit checklists as assigned by supervisor(s) o Communicating complex regulations, billing and rate information to customers o May provide MWM and CC&B user support to Water Operations staff • Performs other duties as assigned The above job description is not intended to be, nor should it be construed as, exhaustive of all responsibilities, skills or competencies associated with this job. Minimum Qualifications • High school diploma or equivalent • Two (2) years relevant work experience at GSWC or five years of customer service experience in a professional environment • Familiarity with utility or comparable service industry, contact center systems and customer information system terminology • Must be proficient in computer skills including Microsoft Office • Must be able to read and interpret documents such as regulations, procedure manuals, and rate schedules, etc. • Must be able to demonstrate the ability to prioritize assignments and work in order of urgency and sensitivity • Proficiency in PC applications such as Windows, Word Processing, Spreadsheets and Internet • Good written and verbal communication skills • Ability to communicate effectively with their supervisor, co-workers and the public • Ability to perform basic mathematic functions, calculate figures, and reconcile account information • Bilingual skills may be required May require varied shift assignments based on business needs, including working in all weather conditions, during all hours of the day. Physical demands include but are not limited to standing, climbing, walking, lifting, bending, pulling and/or pushing, grasping, reaching, stooping and crouching, sitting, typing, walking, reading, writing, color determination, speaking and listening for extended periods of time. Qualities of a Successful Customer Service Center Associate • Trustworthy; strong personal integrity • Strong level of accountability and ownership • High quality communication skills, both verbal and written (including email) • Analytical and critical thinker • Ability to maintain strong relationships with field service personnel. • Collaborative and team oriented • Professional with internal and external customersCustomer service-oriented • Excellent multi-tasking, time management and organizational skills • High degree of initiative; a self-starter BENEFITS Our Company supports our employees with rich benefit programs and resources to help them thrive today and prepare for tomorrow. Benefit options include medical, dental, and vision plans with the Company currently paying 85% of the monthly premium for employees and their eligible dependents. We also offer paid vacation and sick time and twelve Company paid holidays per year. To help our employees plan for the future, we offer both a 401(k) retirement plan as well as a Defined Contribution Profit Sharing retirement plan. Additional benefits include life, AD&D, and LTD insurance as well as health savings account and flexible spending plans. COMPENSATION INFORMATION The compensation range provided is in compliance with state specific laws. Multiple factors are used to determine the actual starting rate of pay for all of our positions, including specific skills, years of experience, education, certification(s), and other job related factors. The responsibilities of this position will involve access to information that may be considered confidential, private and sensitive. Therefore, the individual filling this position will be required to both allow and pass a background check. NOTE: Reasonable accommodations will be made to enable individuals with special needs to perform the essential functions.
    $33k-45k yearly est. 2d ago
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  • CSR/LOT ATTENDANT

    Ace Parking Management, Inc. 4.2company rating

    Sales associate and customer service job in Irvine, CA

    Compensation Range: $19.00 - $20.00 per hour About Us: One of the reasons why we are the nation's leading parking management expert is because we recognize that "people" are what makes our company successful. It is this recognition that serves as the foundation and building block for our continued growth and success. Having been in business for over 72+ years, we understand what it means to earn "Every Thank You," which is treating our clients, partners, guests, and team members with utmost respect and courtesy. As one of the largest privately held management companies, we have the experience, passion, and the know-how to withstand the test of time and to disrupt the new marketplace with exploding new technologies. (About Us. Our Legacy) Culture: We have a strong, distinctive culture - a culture that is heavily influenced by a shared vision, style, and values. Our company values are the glue that binds our business, clients, and team members. There are some common traits that contribute to our unique culture. Clear values, caring, loyalty, humility, and a deep commitment to community are just a few of them. These characteristics often steer our decision-making and define the way we treat our customers, clients, suppliers, and team members. We guard these values and attributes fiercely. Accountability: Assist with office duties, including answering phones and emails. Assisting customers' with using pay stations or automated ticketing equipment, including obtaining receipts, and credit card payment. Assisting customers with locating vehicles. Directing customers to parking areas or parking spaces, using hand signals or flashlights as necessary. Resolving customer requests, questions, and complaints. Patrolling parking areas on a golfcart in order to prevent vehicle damage and vehicle or property thefts. Actively look for ways to assist customers. What we are looking for: A valid CA Driver's License Must be able to stand and walk up to 8 hours per shift. Must be able to speak clearly, distinctly, and effectively using tact and diplomacy. Experience dealing with irate customers and resolving customer issues and/or complaints. An outgoing and enthusiastic personality. Willingness to do whatever it takes to earn a "Thank You." What We Can Offer You for All Your Hard Work: $19 - $20 Per Hour Medical, dental, vision, life insurance coverage for full-time, eligible employees. Flexible Spending Accounts for full-time, eligible employees 401k Vacation/Sick for full-time and part-time employees Holiday for full-time and part-time employees Discount programs Ace Parking is committed to the full inclusion of all qualified individuals. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information. As part of this commitment, Ace Parking will ensure that persons with disabilities are provided reasonable accommodation. If reasonable accommodation is needed, please email: ***************************** describing the accommodation.
    $19-20 hourly 5d ago
  • Pharmacy Services Specialist (Clinical Programs - Stars)

    Caloptima 4.6company rating

    Sales associate and customer service job in Orange, CA

    Pharmacy Services Specialist (Clinical Programs ‐ Stars) CalOptima Join Us in this Amazing Opportunity The Team You'll Join We are a mission driven community‐based organization that serves member health with excellence and dignity, respecting the value and needs of each person. If you are ready to advance your career while making a difference, we encourage you to review and apply today and help us build healthier communities for all. More About the Opportunity We are hoping you will join us as a Pharmacy Services Specialist (Clinical Programs ‐ Stars) and help shape the future of healthcare where you'll be an integral part of our Pharmacy Management team, helping to strive for excellence while we serve our member health with dignity, respecting the value and needs of each of our members through collaboration with our providers, community partners and local stakeholders. This position has been approved to be Full Telework. If telework is approved, you are required to work within the State of California only and if Partial Telework, also come in to the Main Office in Orange, CA, at least two (2) days per week minimum. You will utilize specialized pharmacy knowledge and expertise to assist participating pharmacies, members, providers, CalOptima Health departments, health networks and other entities in assuring the efficient, timely and effective provision of pharmaceutical products and services to CalOptima Health members. You will interact with other department staff throughout the organization, as well as external contacts daily. You will be responsible for ongoing public contacts including, but are not limited to, members, individual pharmacies, member advocates, family members, health networks, Public Guardian's Office, Regional Center and other agencies. Together, we are building a stronger, more equitable health system. Your Contributions To the Team: 85% ‐ Program Support Participates in a mission‐driven culture of high‐quality performance, with a member focus on customer service, consistency, dignity and accountability. Conducts outbound calls to members, pharmacies, and providers in an effort to improve Star measure performance for medication adherence and other Star programs as needed. Using a pharmacy computer program, retrieves drug‐specific technical data and information necessary for the completion of departmental and interdepartmental pharmacy‐related functions and operations. Assists with resolution of provider and member pharmacy issues requiring specialized technical and professional knowledge and expertise, including pharmacy authorizations. Supports the department with claims disputes between providing pharmacies, the pharmacy claims administrator, CalOptima Health Claims Department and other entities as necessary. Interprets and articulates Pharmacy Management program policies and procedures to pharmacy providers, other providers, other CalOptima Health staff, external agencies and others as required. Assists in the processing of pharmaceutical prior authorization and appeals requests as per the CalOptima Health Prior Authorization Guidelines as needed. Establishes and maintains key contacts both internally and externally to assure appropriate coordination and provision of pharmacy services to CalOptima Health Members. Accepts referrals from Member Services and work in conjunction with employees from this department to resolve all pharmacy‐related member complaints, including those related to the pharmacy authorization process. Assists pharmacies and health plans in resolving member‐specific pharmacy services access issues, removing barriers to access to pharmaceutical services. Identifies pharmacy‐related resources and recommend new procedures, processes or activities that help assure the efficient provision of pharmacy services to members. 10% ‐ Administrative Support Assists the team in carrying out department responsibilities and collaborates with others to support short‐ and long‐term goals/priorities for the department. Maintains documentation of the Stars adherence program and other Stars program outreach according to the internal guidelines. 5% ‐ Completes other projects and duties as assigned. Do You Have What the Role Requires? High School diploma or equivalent PLUS 1 year of experience as a pharmacy technician required; an equivalent combination of education and experience sufficient to successfully perform the essential duties of the position such as those listed above may also be qualifying. You'll Stand Out More If You Possess the Following: Associate degree in a health‐related field. Pharmacy Technician Certification Board (PTCB). Bilingual in English and in one of CalOptima Health's defined threshold languages (Arabic, Chinese, Farsi, Korean, Russian, Spanish, Vietnamese). What the Regulatory Agencies Need You to Possess? A current, valid, unrestricted California Pharmacy Technician license required. Your Knowledge & Abilities to Bring to this Role: Develop rapport and establish and maintain effective working relationships with CalOptima Health's leadership and staff and external contacts at all levels and with diverse backgrounds. Work independently and exercise sound judgment. Communicate clearly and concisely, both orally and in writing. Work a flexible schedule; available to participate in evening and weekend events. Organize, be analytical, problem‐solve and possess project management skills. Work in a fast‐paced environment and in an efficient manner. Manage multiple projects and identify opportunities for internal and external collaboration. Motivate and lead multi‐program teams and external committees/coalitions. Utilize computer and appropriate software (e.g., Microsoft Office: Word, Outlook, Excel, PowerPoint) and job specific applications/systems to produce correspondence, charts, spreadsheets, and/or other information applicable to the position assignment. Your Physical Requirements (With or Without Accommodations): Ability to visually read information from computer screens, forms and other printed materials and information. Ability to speak (enunciate) clearly in conversation and general communication. Hearing ability for verbal communication/conversation/responses via telephone, telephone systems, and face‐to‐face interactions. Manual dexterity for typing, writing, standing and reaching, flexibility, body movement for bending, crouching, walking, kneeling and prolonged sitting. Lifting and moving objects, patients and/or equipment 10 to 25 pounds Ways We Are Here For You You'll enjoy competitive compensation for this role. Our current hiring range is: Pay Grade: 301 ‐ $47,840 ‐ $64,584 ($23.00 ‐ $31.0500).
    $47.8k-64.6k yearly 2d ago
  • Customer Service Specialist

    Zenith Search Partners

    Sales associate and customer service job in Fullerton, CA

    Quick overview of this role . We're looking for an experienced Industrial Customer Service Specialist to support a growing specialty distribution business in the Fullerton area. This is a fully onsite, hands-on, judgment-driven role supporting experienced sales professionals in a fast-moving industrial distribution environment - in an office where accountability, collaboration, and a little background music are part of the daily rhythm. If you've supported sales teams in an industrial or distribution setting and enjoy being the person who keeps orders, logistics, and communication running smoothly, keep reading! This role will feel familiar - and rewarding. What you'll be responsible for Owning the full lifecycle of customer orders, from entry through fulfillment and delivery Supporting assigned sales reps while maintaining clear boundaries, accuracy, and priorities Coordinating with warehouses, carriers, and logistics partners on domestic LTL shipments Managing documentation tied to orders (SDS, CofA, lot tracking, product details) Using ERP systems to track orders, inventory, and customer activity Communicating clearly and professionally with customers, suppliers, and internal teams Identifying issues early and driving resolution with urgency and accountability Maintaining accuracy in a fast-paced, multi-SKU industrial distribution environment What we're looking for Must-haves: Experience in industrial customer service or order management Background in industrial or specialty distribution (chemicals a strong plus, but not required) Comfort managing logistics and domestic freight via brokers and carriers Strong organizational skills, attention to detail, and follow-through Confidence to professionally push back on sales when needed to protect operations and customers Ability to work on-site in the Fullerton, CA area Nice-to-haves: Experience in chemical distribution ERP exposure (Datacor / Chempax or similar systems) Familiarity with SDS, CAS numbers, and regulated products Google Workspace experience (Sheets, Docs, Gmail) Why this role is different This is a judgment role, not a script-driven CSR position You'll be trusted to manage priorities, not just process transactions The team values accountability, teamwork, and clear communication Office culture is collaborative, professional - and energetic Compensation & details Competitive hourly compensation aligned with experience Full-time, on-site role Strong benefits and long-term stability with a well-established firm
    $33k-43k yearly est. 4d ago
  • Salesperson

    Contempo Floor Coverings, Inc. 3.4company rating

    Sales associate and customer service job in Los Angeles, CA

    Contempo Floor Coverings is a trusted leader in the flooring industry, delivering exceptional design-forward solutions to architects, interior designers, builders, and homeowners. With nearly five decades of experience and two Los Angeles showrooms, we're driven by a passion for high-quality products, outstanding service, and meaningful relationships. We're looking for a Showroom Sales & Design Consultant to join our team. This role is ideal for someone with a strong design sensibility who enjoys working directly with clients in a showroom environment. You'll guide customers through flooring and textile options, provide creative recommendations, and ensure they feel confident in their selections. What You'll Do Support Clients in the Showroom: Welcome walk-in customers, listen carefully to their needs, and recommend flooring, carpet, rugs that align with their vision. Provide Design Guidance: Assist clients in visualizing how various products, textures, and finishes will integrate into their space. Prepare Quotes & Proposals: Translate design conversations into clear, professional proposals, ensuring accuracy and attention to detail. Coordinate Projects: Work with our operations and installation teams to ensure a smooth customer experience from selection to completion. Stay Current: Keep up-to-date with our products, design trends, and materials to offer informed and stylish recommendations. Build Relationships: Develop lasting connections with homeowners, designers, and trade professionals who visit the showroom. Requirements Experience in Interior Design or Related Field: Formal design education or hands-on showroom/design sales experience. Proven Sales Ability: At least 2-3 years of retail, showroom, or design sales experience with measurable results. Customer-Facing Skills: Comfortable engaging with walk-in clients and trade professionals; excellent presentation and communication skills. Technical Knowledge: Proficiency with Microsoft Office; familiarity with CRM systems or estimating software preferred. Organizational Strength: Ability to manage multiple clients/projects simultaneously with attention to detail. Availability: Ability to work showroom hours, including some Saturdays. Professional Appearance & Demeanor: A polished presence that reflects our design-forward brand.
    $66k-154k yearly est. 5d ago
  • Customer Service Rep

    ASC Engineered Solutions, LLC

    Sales associate and customer service job in Brea, CA

    The Customer Service Representative provides effective customer service for all internal and external customers. Duties and Responsibilities Responsible for communicating with customers via phone, email, fax, etc. Provides timely and accurate information to incoming customer service orders, status, and product knowledge request Processes customer orders, changes, and returns Resolves customer complaints by investigating problems, developing solutions, and making recommendations Works closely with the Operations Supervisor as directed Reviews and maintains customer database to track information on account information, statuses, orders, and lead times Provides timely feedback regarding service failures or customer concerns Works closely with Sales Representatives on quotes, status of orders etc. Promotes a safe workplace Performs other duties as directed What You Will Bring Required Skills, Competencies and Qualifications Strong communication and interpersonal skills Outstanding customer service skills Excellent time management ability Ability to handle adversity and conflict with successful outcomes Outstanding attention to detail and accuracy Possesses strong commitment to team environment while working well with others Works systematically and logically to resolve problems Understanding of common business practices relating to pricing, terms, shipment, taxes and payment for products and services Knowledge of technical details of the company product Proficient in computer data entry Proficient in Microsoft Office, Microsoft CRM Dynamics, and ERP Software 2+ years of Customer Service experience in the manufacturing or construction industry Job Benefits Medical, Dental, Vision, and FSA are available 30 days following your start date 401k with company match is available after 90 days of employment Company-provided Life Insurance and AD&D are provided after 90 days of employment at no cost to you 3 PTO days after 60 days of employment (hourly and non-exempt positions only) 2 weeks of vacation after 6 months of employment 10 paid holidays - including your birthday!
    $32k-41k yearly est. 2d ago
  • Customer Service Rep

    ASC Engineered Solutions-The Reliable Automatic Sprinkler Co., Inc.

    Sales associate and customer service job in Brea, CA

    The Customer Service Representative provides effective customer service for all internal and external customers. Duties and Responsibilities Responsible for communicating with customers via phone, email, fax, etc. Provides timely and accurate inform Customer Service, Service, Microsoft, Operations Supervisor, Sales Representative, Manufacturing, Retail, Customer
    $32k-41k yearly est. 2d ago
  • Sales Associate

    Alta Convenience

    Sales associate and customer service job in Los Angeles, CA

    As a Sales Associate you will be eligible for; 90 Day Performance-Based Increase Referral Bonus 401K Tuition Reimbursement Program Flexible schedules Full Time positions are also eligible for medical benefits. The Sales Associate at United Pacific works at an assigned store location and assists in the operation of the facility in a safe, customer-focused, and profitable manner. You will perform various duties including, but not limited to: Daily cash handling, lighting/fixtures cleaning & maintenance, and ensuring the security of all inventory and currency to avoid theft and inventory shrinkage. You will report to the Store Manager and will receive direct supervision within a framework of well-defined United Pacific company policies and procedures. In this role you will need to have the ability to learn to operate a cash register, computer console, and other equipment and tools related to the work task. Qualifications Include: Must be at least 18 years of age. A High School diploma or GED is preferred but not required. Ability to communicate effectively in English, both verbally and written. Ability to work alone in the store for extended periods of time. Must be able to provide proof of authorization to work in the United States if hired. Be able to work irregular shifts, including weekends, overnight shifts, and holidays. Ability to stand and/or walk for at least 8 hours. Be physically able to lift, push, pull a minimum of 20 lbs. Ability to occasionally lift and/or carry up to 20 pounds from ground to overhead up to 30 minutes of workday (i.e., assisting in stocking/maintaining inventory levels) with appropriate safety equipment's. Ability to occasionally climb a ladder to store and retrieve materials, and/or place or remove signage Significant amount of work is performed indoors, but there are times when extended periods of work may be performed outside. Capable of working in small spaces at times.
    $28k-44k yearly est. 2d ago
  • Customer Service Representative

    The Phoenix Group 4.8company rating

    Sales associate and customer service job in Los Angeles, CA

    We are seeking a Workplace Experience team member to provide exceptional service and operational support across multiple areas of the office. This role plays a central part in creating a seamless and welcoming environment for employees and guests alike. Responsibilities span from front desk and meeting space coordination to travel support and urgent communication needs. Responsibilities Create a welcoming and polished experience for employees, clients, and guests. Deliver responsive, high-touch customer service in person, by phone, and through digital channels. Collaborate with teammates to share responsibilities and maintain seamless operations. Partner with other departments to direct inquiries and resolve issues efficiently. Serve as a local resource for workplace requests, ensuring smooth handling of needs ranging from logistics to event coordination. Safeguard sensitive and confidential information with the highest level of discretion. Qualifications At least 3+ years of relevant work experience Excellent phone etiquette and excellent verbal, written, and interpersonal skills Ability to multi-task, organize, and prioritize work A customer-first mindset, with the ability to handle requests thoughtfully and professionally. Initiative and sound judgment to manage situations independently when needed.
    $33k-43k yearly est. 2d ago
  • Loan Servicing Associate

    Royal Business Bank 4.1company rating

    Sales associate and customer service job in Los Angeles, CA

    Performs loan servicing functions; complies with all Bank lending policy and procedures, and regulations which apply within the scope of the position, including Bank Secrecy Act. Perform loan servicing from new loan barding, process and monitor loan payment transactions, payoff demand requests, loan payoffs, insurance tracking and rate changes; Coordinate daily activities and functions of loan servicing to ensure proper interpretation and implementation of all regulatory requirements and bank policies; Assist customers and staff with loan-related inquiries; Perform loan account maintenance; Ensure compliance with all applicable government, investors, and bank regulations; Perform other duties as assigned QUALIFICATIONS EDUCATION: AA degree or equivalent EXPERIENCE: No experience required. Experience in mortgage servicing/lending is a plus SKILLS/ABILITES Strong interpersonal and customer service skills Positive attitude PC proficiency in Microsoft Office Detail-oriented and follow-through skills. Applicants must be authorized to work in the United States without the need for visa sponsorship now or in the future. WHY WORK FOR US? Since opening our first branch in Los Angeles in 2008, Royal Business Bank (RBB) has grown rapidly by adding branches in Southern California, Nevada, New York, New Jersey, Chicago, and Hawaii. We offer a comprehensive and innovative suite of banking services for individuals and businesses. We have great benefits that include, but not limited to: Medical insurance Vision insurance Dental insurance 401(k) Disability insurance Royal Business Bank is an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.
    $36k-43k yearly est. 2d ago
  • Sales and Service Associate

    24 Hour Fitness Worldwide, Inc. 4.7company rating

    Sales associate and customer service job in Mission Viejo, CA

    FULL-TIME Part-time Who we are At 24 Hour Fitness, we are dedicated to our mission of creating a healthier, happier world. We are passionate about providing a fitness community that is accessible, affordable, and welcoming to everyone. We're on the hunt for team members who are committed to being the best part of each other's day and who have a genuine desire to help our members achieve results they can feel proud of. You're excited about this role because you will: * Share your passion for fitness by helping new members get started on their fitness journey. * Apply your ability to make genuine connections with people, seek to understand their unique needs, and prescribe the perfect solution. You'll spend your days: Developing first-name relationships with members, answering questions, resolving concerns, and putting both members and guests in touch with the appropriate resources. You help keep our gym clean, well-maintained, and safe for members and guests. Delivering an outstanding and well-rounded sales and service experience to all guests and members by ensuring a welcoming, informative, and inclusive experience when they visit - you help inspire them to take the right next steps in pursuing their fitness goals within our community. Supporting an exceptional new member onboarding experience that helps members get connected to our fitness offerings. You are the first face they see when they walk in, so your friendly greeting/check-in and prompt attention to their needs have a meaningful impact on their sense of belonging. We're excited about you because you: Are authentic, sincere and open-minded; you show up as who you are; you are self-motivated, passionate about helping others, eager to learn, and have a genuine interest in helping others. Strive to excel, exceed goals, have a can-do attitude and embraces failure as an opportunity to grow and learn. Love to achieve or exceed your goals, and you have a genuine service mentality. You have 1+ years of retail or fitness sales experience. Note: CPR and AED certification required within 60 days of employment. VARIABLE COMPENSATION: Team Members in this role are eligible to participate in 24 Hour Fitness's Fitness Sales and Membership Sales Commission Plans. These plans reward exceptional service, incentivize success, and empower earning potential by aligning pay with your contributions. Availability * Full-time, with flexible availability across weekdays, weekends, and holidays to best serve our member community Travel Requirement * Minimum travel may be required for training purpose and lead generation. DISCLAIMER : This job description is intended to describe the general job functions and requirements for this position. This is not intended to be an exhaustive list of all the qualifications, responsibilities, duties, and skills required. 24 Hour Fitness reserves the right to modify, add, or remove duties as necessary. Benefits Summary 24 Hour Fitness offers benefit programs designed to meet the diverse needs of all team members, including health coverage, as well as Company paid benefits that are automatically provided at no cost, such as group life and accident insurance. There are eligibility requirements for each plan based on your position, hire and/or service date and your average hours worked. Benefit eligible team members may also accrue vacation hours. All 24 Hour Team members, and their eligible dependents, receive a complimentary membership. Compensation Summary All Employees: Free Club Membership, Employee Assistance Program (EAP), Basic Group Live and AD&D Insurance ($10,000), and 401k Savings and Investment Plan. Average of 30 hours or more per week: Medical/Dental/Vision Benefits, Paid Time Off, and Sickness Benefits (in addition to the above). Actual offer may vary from posted hiring range based on location, work experience, and/or education. Pay Range: $16.90 - $16.90 FUNCTIONAL GROUP Service
    $16.9-16.9 hourly 2d ago
  • Customer Service Supervisor

    Leadstack Inc.

    Sales associate and customer service job in Pasadena, CA

    Accomplishes staff job results by coaching, counseling, and disciplining employees; planning, monitoring, and appraising job results; conducting training; implementing enforcing systems, policies, and procedures. Education Requirement: A. High School Diploma or Equivalent Day-to-Day Responsibilities/Workload: Position Summary: We are seeking a dedicated and experienced Supervisor to lead a team of claims advisors with providing in-person support to customers impacted by wildfires. This role is critical in ensuring compassionate, efficient, and accurate service delivery during a high-volume claims intake period. Key Responsibilities: • Supervise daily operations of in-person claims advisor teams at the designated support center. • Ensure claims advisors provide empathetic, accurate, and timely assistance to wildfire-affected customers. • Monitor team performance, customer interactions, and adherence to claims intake protocols. • Provide coaching, real-time support, and conflict resolution for front-line staff. • Escalate complex or sensitive customer issues to appropriate internal teams. • Collaborate with program leadership to ensure service levels meet KPIs. • Maintain accurate documentation of team activities, customer feedback, and operational metrics. • Ensure compliance with safety, privacy, and utility-specific policies. Required Skills/Attributes: Required Qualifications: • High school diploma or equivalent (Associate's or Bachelor's degree preferred). • Minimum 2 years of supervisory experience in customer service, preferably in-person or field-based. • Strong leadership and coaching skills, especially in high-stress or crisis environments. • Excellent interpersonal and communication skills. • Experience working with vulnerable populations or in emergency response settings. • Proficiency in basic digital tools (e.g., CRM systems, document handling platforms). • Experience in utility services, insurance claims, or healthcare. Desired Skills/Attributes: • Bilingual (Spanish or other languages) a plus. • Familiarity with trauma-informed customer service practices.
    $36k-51k yearly est. 4d ago
  • Sales Associate - Optical - Part Time - Bilingual Spanish

    America's Best 3.9company rating

    Sales associate and customer service job in Santa Ana, CA

    America's Best is part of National Vision, one of the largest optical retailers in the United States. The America's Best brand continues to grow, with 1000+ stores and counting. Each location combines both parts of the optical equation - eyewear and eye care - into one excellent experience. For more details about America's Best, visit AmericasBest.com (************************************** . At National Vision, we believe everyone deserves to see their best to live their best. We help people by making quality eye care and eyewear more affordable and accessible Join our dynamic sales team at National Vision as a Sales Associate, where your passion for people and community comes to life through excellent customer service and expert guidance in eyewear selection. This role focuses on meeting company objectives and fostering an inclusive environment. Core Responsibilities: Passion for People: Guide customers through the selection and fitting of eyewear and contact lenses, ensuring adherence to state laws. Demonstrate a positive attitude and professionalism. Committed to Community: Establish strong customer relationships through excellent service, keeping customers informed about the status of their orders, including any updates or delays. Results Done Right: Uphold meticulous inventory management and patient record accuracy. Ensure the store's visual presentation and cleanliness of equipment and workstations aligns with brand and company standards. Be Your Best Self: Pursue personal development and training opportunities to stay at the forefront of industry standards and product knowledge. How would you like Sundays off? Yes, every Sunday we're closed! What You'll Need: Experience & Skills: 1+ year of retail or customer service experience is preferred. Fluent in reading & speaking both English & Spanish. Versatility: Skilled at multi-tasking and handling a fast-paced work environment. Education: High School Diploma or equivalent required. At National Vision, we reward hard work with competitive pay, bonus opportunities, and a benefits package to support you and your family now and in the future. Our Benefits Include: * 401k retirement savings with company match and stock purchase plan * Paid sick time * Parental leave * Employee eyewear discount * College scholarship program Focus on professional growth and long-term career fulfillment: * Training programs available * Access to educational courses * Emphasis on internal promotions and career advancement. At National Vision, you'll enjoy more than just a job - you'll have the chance to thrive in a rewarding career, surrounded by a supportive team and endless opportunities for growth. Join us today and see your future clearly! We are an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, veteran status, and other legally protected characteristics. Salary Range: $16.90 - $19.97 per hour
    $16.9-20 hourly 2d ago
  • Sales Associate (Part-Time) - The Grove

    Alo Yoga 4.2company rating

    Sales associate and customer service job in Los Angeles, CA

    Back to jobs Sales Associate (Part-Time) - The Grove Los Angeles, California, United States Apply WHY JOIN ALO? Mindful movement. It's at the core of why we do what we do at ALO-it's our calling. Because mindful movement in the studio leads to better living. It changes who yogis are off the mat, making their lives and their communities better. That's the real meaning of studio-to-street: taking the consciousness from practice on the mat and putting it into practice in life. Role Objective The Sales Associate works to achieve store sales goals by setting the ALO experience & Brand Mission standard. Creating an authentic, organic experience of excellence for every guest through genuine connection, product education and educating customers about our community and culture. This individual is an expert in all facets of product knowledge, including features, benefits, fabric, usage, design, and care. The Sales Associate thrives working on a team and relishes a culture of feedback and excellence. Key Job Responsibilities Impacts the business and store environment in a positive manner aligning with store leadership and company goals. Drive and exceed sales goals by leading ALO's Flow initiatives, while optimizing productivity and efficiency Ensure engagement with customers and provide a friendly and easy to shop environment Continue to build the client relationship daily with our customers In partnership with leadership team, analyze reports to strategize and deliver results; support achieving action plans focusing on deficient areas and highlight growth opportunities Ensure effective sales floor coverage through the development of workforce solutions and leading selling initiatives throughout the store as needed. Knowledge of store goals, company communication, initiatives, new product launches and any additional information required by the Store Leadership Team; educate on guest-facing initiatives on the floor Confidently introduces all facets of the ALO business model (Retail, Yoga, Café) through personal testimony and knowledge of all aspects and details Leverages company tools, incentives, and strategies to support meeting store goals Resolve client needs quickly & effectively ensuring customer satisfaction Educates guests and staff on our product, community and culture Understand and protect the Daily schedule that prioritizes the best business strategy, in partnership with the Store Leadership Assists in processing shipment and ensuring product flow including but not limited to visual merchandising placement and daily replenishment excellence Ensure all front and back of house procedures are executed in accordance with company Policy & Procedures Duties require constant movement in and around the store, including the sales floor and back of house. When not actively assisting guests, this position takes initiative to perform other tasks, as needed, to keep store clean, safe, inviting and operating efficiently. Sales Associate Qualifications Preferred 1+ years prior work experience in a client-centric, sales environment Passion for customer service and delivering exceptional experiences Aligns with and embodies ALO's Guiding Principles Self-motivated with a desire to achieve results and excel individually, and as a team Requires constant movement in and around all areas of store Ability to lift, push, carry or otherwise move up to 50 pounds Ability to lift, bend, kneel, climb, crawl and/or twist, and safely climb up/down a ladder Ability to stand and move for an entire shift Sales Associate Schedule Part-Time non-exempt associates are expected to work up to 30 hours per week, based on the needs of the business, for a shift minimum of 4 hours. Full-Time non-exempt associates are expected to have open availability, 7 days a week, between 32 - 40 hours. All employees without exception are expected to be able to work during the company's Blackout period, from the week of American Thanksgiving (including Black Friday and Thanksgiving weekend) through the end of the holiday season (the 1st week of January). As an Equal Opportunity Employer, ALO does not discriminate against applicants or employees because of race, color, creed, religion, sex, national origin, veteran status, disability, age, citizenship, marital or domestic/civil partnership status, sexual orientation, gender identity or expression or because of any other status or condition protected by applicable federal, state, or local law. JUST SOME OF THE PERKS Generous employee discount for Bella+Canvas, ALO, and free membership to ALO Wellness, with access to hundreds of streaming fitness and yoga classes with top instructors Monthly Store Incentives Clothing Allowance Free yoga classes at any of our Sanctuaries The Company's Associate base pay ranges from $18.00- $20.00/ hour in Los Angeles, CA. Please also note, Associates are eligible to participate in the Company's Monthly Store Incentive bonus program, which may result in bringing the total compensation to a higher range. Further, the range listed is just one component of the Company's total rewards package for retail employees. Other rewards may include: clothing allowance, employee discount, 401K, competitive medical, dental, and vision plans, commuter benefits, and ALO Welllness. #LI-JJ1 #LI-2 #li-onsite For CA residents, Job Applicant Privacy Policy HERE. Create a Job Alert Interested in building your career at ALO? Get future opportunities sent straight to your email. Create alert Apply for this job * indicates a required field Autofill with MyGreenhouse First Name* Last Name* Email* Phone Country* Phone* Location (City)* Locate me Resume/CV* AttachAttach Dropbox Google Drive Enter manually Enter manually Accepted file types: pdf, doc, docx, txt, rtf Cover Letter AttachAttach Dropbox Google Drive Enter manually Enter manually Accepted file types: pdf, doc, docx, txt, rtf LinkedIn Profile Are you at least 18 years old? * Select... Are you able to perform the essential functions of the job for which you are applying, either with or without reasonable accommodation? * Select... Do you now or in the future require visa sponsorship to continue working in the country you are applying for?* Select... What language(s) do you speak fluently?* What days and times are you available to work?* Why do you want to work for Alo Yoga? Why do you think you'd be a great fit for this role?* Tell us about a success story from one of your previous roles. How did you accomplish what you did?* Do you know anyone who works for this ALO Yoga? * Select... If you answered "Yes" to the previous question, please explain the relationship.* If hired, would you have a reliable means of transportation to and from work?* Select... Are you currently eligible to work in the country that you are applying for? * Select... Are you currently or have you in the past worked at Alo Yoga?* Select... Voluntary Self-Identification For government reporting purposes, we ask candidates to respond to the below self-identification survey. Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiring process or thereafter. Any information that you do provide will be recorded and maintained in a confidential file. As set forth in ALO's Equal Employment Opportunity policy, we do not discriminate on the basis of any protected group status under any applicable law. Gender Select... Are you Hispanic/Latino? Select... Race & Ethnicity Definitions If you believe you belong to any of the categories of protected veterans listed below, please indicate by making the appropriate selection. As a government contractor subject to the Vietnam Era Veterans Readjustment Assistance Act (VEVRAA), we request this information in order to measure the effectiveness of the outreach and positive recruitment efforts we undertake pursuant to VEVRAA. Classification of protected categories is as follows: A "disabled veteran" is one of the following: a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or a person who was discharged or released from active duty because of a service-connected disability. A "recently separated veteran" means any veteran during the three-year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service. An "active duty wartime or campaign badge veteran" means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense. An "Armed forces service medal veteran" means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985. Veteran Status Select... Voluntary Self-Identification of Disability Form CC-305 Page 1 of 1 OMB Control Number 1250-0005 Expires 04/30/2026 Why are you being asked to complete this form? We are a federal contractor or subcontractor. The law requires us to provide equal employment opportunity to qualified people with disabilities. We have a goal of having at least 7% of our workers as people with disabilities. The law says we must measure our progress towards this goal. To do this, we must ask applicants and employees if they have a disability or have ever had one. People can become disabled, so we need to ask this question at least every five years. Completing this form is voluntary, and we hope that you will choose to do so. Your answer is confidential. No one who makes hiring decisions will see it. Your decision to complete the form and your answer will not harm you in any way. If you want to learn more about the law or this form, visit the U.S. Department of Labor's Office of Federal Contract Compliance Programs (OFCCP) website at ****************** How do you know if you have a disability? A disability is a condition that substantially limits one or more of your "major life activities." If you have or have ever had such a condition, you are a person with a disability. Disabilities include, but are not limited to: Alcohol or other substance use disorder (not currently using drugs illegally) Autoimmune disorder, for example, lupus, fibromyalgia, rheumatoid arthritis, HIV/AIDS Blind or low vision Cancer (past or present) Cardiovascular or heart disease Celiac disease Cerebral palsy Deaf or serious difficulty hearing Diabetes Disfigurement, for example, disfigurement caused by burns, wounds, accidents, or congenital disorders Epilepsy or other seizure disorder Gastrointestinal disorders, for example, Crohn's Disease, irritable bowel syndrome Intellectual or developmental disability Mental health conditions, for example, depression, bipolar disorder, anxiety disorder, schizophrenia, PTSD Missing limbs or partially missing limbs Mobility impairment, benefiting from the use of a wheelchair, scooter, walker, leg brace(s) and/or other supports Nervous system condition, for example, migraine headaches, Parkinson's disease, multiple sclerosis (MS) Neurodivergence, for example, attention-deficit/hyperactivity disorder (ADHD), autism spectrum disorder, dyslexia, dyspraxia, other learning disabilities Partial or complete paralysis (any cause) Pulmonary or respiratory conditions, for example, tuberculosis, asthma, emphysema Short stature (dwarfism) Traumatic brain injury Disability Status Select... PUBLIC BURDEN STATEMENT: According to the Paperwork Reduction Act of 1995 no persons are required to respond to a collection of information unless such collection displays a valid OMB control number. This survey should take about 5 minutes to complete. Submit application
    $18-20 hourly 3d ago
  • Customer Service Representative

    Partners In Diversity, Inc. 3.3company rating

    Sales associate and customer service job in Torrance, CA

    NEXT CLASS STARTING IN February 2026 We are seeking highly skilled Call Center Customer Service Representatives to join our client's team located in the Torrance area. This position is responsible for delivering excellent customer care and creating sustainable value for customers via phone, email, chat, and correspondence. The "CSR's" will handle service and information requests, billing, cost savings advice, and explain company policies and procedures along with terms and conditions. Essential Job Functions: • Providing efficient and effective service to customers and prospects on all patron-based services to a variety of inquiries and customer needs. • Maintains sincere interest in providing stellar customer care • Understands customer needs, determines the appropriate course of action to meet those needs and completes and initiates the transaction • Exercises independent thinking in meeting customer expectations • Combines knowledge of product, good work ethic, effective time management skills, and human relations skills to meet performance standards and positively influence the client's image Must Possess the Ability to: • Process information quickly and accurately • Work under time constraints • Understand and apply new concepts • Analyze Information and evaluate results • Effectively deal with complex customers • Create positive customer relationships by defusing angry and upset customers • Demonstrate commitment to learning quickly and effectively applying knowledge • Attention to detail and follow-up Minimum Requirements: • High School Diploma or equivalent • Minimum 1 year of call center experience • Minimum 1 year of customer service experience • Knowledge of computer (PC) and internet applications • Excellent Telephone etiquette • Excellent communication skills written, verbal, and interpersonal • Proficiency in keyboarding/data entry (At least 35wpm) - Typing Test given • Excellent oral and written skills: Grammar and terminology • Time management skills • Ability to pass a background check and drug screen upon offer of employment Required Qualifications: • 6 months- 1 year of Call Center Experience Shift Times: 1. Mon - Fri: 8:00 am - 6:00 pm (MUST have flexibility to work during these hours)􀀀 2. Must attend ALL training assigned days (First 30 days)
    $32k-41k yearly est. 6d ago
  • Part Time Sales Associate (Store 184 Placentia, CA)

    Ace Hardware 4.3company rating

    Sales associate and customer service job in Placentia, CA

    About Ace Retail Holdings Ace Retail Holdings (ARH), the division of Ace Hardware Corporation that owns and operates the Great Lakes and Westlake Ace Hardware chains, is one of the largest hardware retailers in the United States. ARH has been in operation for over a century and operates over 220 neighborhood stores located throughout the United States. Great people make ARH stand out in our industry, and we are looking for individuals who strive for personal and professional growth, and who want to work with a company dedicated to serving our customers and communities. Service, Passion, Respect, Integrity, Teamwork and Excellence About Westlake Ace Hardware Ace Retail Holdings, the division of Ace Hardware Corporation that owns and operates the Westlake Ace Hardware chain, is one of the largest hardware retailers in the United States. Headquartered in Lenexa, Kansas, Westlake Ace Hardware has been in operation for over a century and operates over 150 neighborhood stores located throughout the United States. Great people make Westlake stand out in our industry, and we are looking for individuals who strive for personal and professional growth, and who want to work with a company founded on (and still led by) our solid Core Values of: Service, Passion, Respect, Integrity, Teamwork and Excellence General Summary The Sales Associate will assist in the receiving, stocking, pricing of all merchandise and help maintain a clean and orderly merchandise presentation and overall store cleanliness. Essential Duties & Responsibilities Customer Service: Provide a positive representation of Westlake Ace Hardware. Proactively assist customers in solving problems. Greet customers entering and throughout the store. Thank customers when finished and when they are leaving the store. Possess a friendly outgoing demeanor; work well with customers as well as associates. Ensure all pages and calls are answered promptly, courteously and effectively. Forward any customer complaint that cannot be handled to a member of management. Possess strong product knowledge and knowledge of store layout and location of products. Assist customers throughout the store with personal, customized service based on the premise of amazing every customer, every time. Store Operations Assist in creating a positive, professional and safe work environment. Assist with receiving, checking in and stocking of merchandise throughout the store. Assist with maintaining back stock levels. Assist with daily maintenance, orderliness and cleanliness of the sales floor, stock room and outdoor merchandise area. Assist with providing a clean and orderly sales floor, including end caps and ad merchandise. Assist with merchandise resets through the store. Provide assistance to Department Specialists, i.e. price changes, special orders. Ensure signage is current throughout the store. Operate forklift with proper training. Communicate any Store Support Center issue to General Manager for follow up. Communicate any merchandising, cost control or sales idea to General Manager. Participate in store meetings. Be professional in appearance and actions. Perform all other duties as assigned. Other Essential Requirements Ability to exhibit and incorporate our Core Values into daily decisions and interactions with others: SERVICE Amaze our customers, our associates and our communities by delivering on our helpful promise. PASSION Showing our love for the work we do, our customers, and our associates. RESPECT A humble appreciation that a diverse and inclusive workplace makes us a stronger and better company and that every person is unique and valued. INTEGRITY An authentic commitment to moral and ethical behavior. TEAMWORK Together we can achieve extraordinary things. EXCELLENCE A disciplined approach to achieve outstanding results through continuous improvement. Minimum Skills, Requirements and Qualifications High School or GED equivalent. Formal retail experience preferred. Standing, walking, lifting (up to 25lbs) and climbing. Compensation Details Starting at $16.25 per hour For a full list of benefits and open positions, please visit us at: ***************************************************************** Want to be notified when new jobs are posted? Follow the link below to create an account and set up custom job alerts: Create Job Alert Equal Opportunity Employer Westlake Ace Hardware is committed to a policy of promoting equal employment opportunities. The company recognizes the importance of diversity and leveraging the skills and talents of all people to the mutual advantage of each individual and the organization. The company is committed to the prevention of employment discrimination related to race, religion, color, sex (including sexual harassment), gender identity, national origin, age, marital status, disability and military discharge, or any other action covered by federal or state laws. Required Preferred Job Industries Retail
    $16.3 hourly 2d ago
  • Psychic & Tarot Readers- Elite 1-800 Phone Network

    Psychic Link 4.0company rating

    Sales associate and customer service job in Los Angeles, CA

    Opportunities are available for talented Psychic and Tarot readers on an elite Telephone Psychic Network 1-800 line. Customers are provided great readers that have undergone our evaluation successfully. This is a good line because customers come first and readers are regarded well too. Many wonderful staff incentives include holiday bonus, yearly pay increases, and so much more. This is an opportunity to render services from the comfort of your own place.
    $31k-57k yearly est. 6d ago
  • Service and Sales Specialist - Westminster

    First Bank 4.6company rating

    Sales associate and customer service job in Westminster, CA

    Banking Specialist II This position, Banking Specialist II, may be called by many other names: New Accounts Representative, Senior Teller, etc. At First Bank, we choose to call you a "specialist" because that is what you are! You have mastered the art of handling transactions at the teller window and are working to gain more training and skills to help clients with new accounts as well as other non-monetary transactions. What You Will Be Doing Providing excellent client service by accurately and expeditiously opening new accounts and other products for current clients and new clients to the Bank. Providing maintenance on accounts and products when requested and authorized by the client. For those quoting rates, terms and fees on all products and services and providing necessary disclosures as required (NMLS registration will be required). Expanding the use of alternative delivery systems by explaining the merits of other systems such as Online Banking System, Online Bill Pay, ATM network, Debit Card, and Client Contact Center. Identifying the need for borrowing and originating consumer loan applications. Assisting in the processing of loan applications and closing. Increasing sales and cross-sell opportunities by participating in sales events such as in-aisle sales (where applicable), internal/external events, out bound calls, and promotional activities. Supporting our Bank's culture and client-friendly environment by greeting clients with a courteous and friendly demeanor, including greeting clients by name when possible. Ensuring continued relationships with our clients by processing client transactions such as deposits, withdrawals, payments, check cashing, etc. courteously, accurately and as expeditiously as possible. Assuring Branch compliance by performing a variety of tasks, including but not limited to, the following: cash audits, alarm tests, loss prevention training, safe deposit delinquencies, ATM balancing, monthly and quarterly branch audits, regulation training, monthly security reports, balancing of travelers checks, official checks and money orders. Protecting the interests of the Bank and our clients by following all security, regulatory and audit procedures, including daily balancing of individual teller drawers, ATM and vault. Maintaining of proper dual control and appropriate holds. Accurately balancing assigned cash drawer on a daily basis. Immediately reporting out of balance conditions to branch management. Helping coach Banking Specialist I on products, services, policies and procedures. Contributing to the Bank's success by identifying sales opportunities and referring clients to the appropriate area. Works towards achievement of branch and individual sales and referral goals. Working to retain existing client relationships and obtain new ones by conducting calls on maturing accounts, following up on leads, referrals and other prospecting opportunities. Driving branch profitability and client satisfaction by getting to know clients and encouraging their consideration of other Bank products where they may benefit the client. (In-Store) Should cultivate relationship with retail store associates. Contributing to the Bank's efforts in reaching and surpassing its Community Reinvestment Act goals by participating in community service activities. High School Diploma or Equivalent Minimum of 12 months previous client service experience preferred Previous cash-handling experience required Previous banking experience strongly preferred NLMS registration preferred Developed customer service skills, including written and verbal communication Ability to use a PC and alpha/numeric keyboard Flexible work week schedule, which may include Saturdays
    $43k-58k yearly est. 3d ago
  • Member Service Representative (Part-Time) - Mission Viejo

    Navy Federal Credit Union 4.7company rating

    Sales associate and customer service job in Mission Viejo, CA

    To provide members and prospective members the full range of products and services offered by Navy Federal Credit Union including depository accounts such as checking, savings, certificates, IRA, revocable trust and estate accounts; Lending products; and credit/debit cards. To perform moderately complex platform banking functions under supervision while developing confidence and function independence in the role. This position is eligible for the TalentQuest employee referral program. If an employee referred you for this job, please apply using the system-generated link that was sent to you. Responsibilities Provide basic counseling on available products and services to meet member needs Assist members with opening and maintaining deposit accounts, loans, and other financial products Research and resolve basic account discrepancies and service requests Identify opportunities to cross-service products and enhance member relationships through education Understand and comply with all relevant federal and institutional regulations related to financial products and services Support team members by sharing knowledge and best practices as experience grows Ensure cash and other negotiable instruments are handled properly and securely Process routine transactions, including deposits, withdrawals, loan payments, and check cashing Perform other duties as assigned Qualifications Experience in building effective relationships through rapport, trust, diplomacy, and tact Effective research, analytical, and problem-solving skills Experience working independently and in a team environment Experience maintaining composure in a high-production and changing environment Experience navigating multiple systems efficiently and adapt to evolving technologies Effective skill exercising sound judgment and make informed decisions Ability to embrace and support change initiatives in a dynamic and continuously evolving environment Effective verbal and written communication skills to engage with members and colleagues Desired Qualifications: Working knowledge of deposit and loan products, services, and operational procedures Experience in customer service, preferably in banking or a financial institution Hours: Available Monday - Saturday, hours based on business needs. Part-Time hours are typically 20-25+ hours a week. (Please note, during training longer hours will be required) Location: 28201 Marguerite Prkwy Ste 14, MIssion Viejo, California 92692 Based upon business needs, this position may require working at or transferring permanently to neighboring branches within a reasonable commuting distance. *Candidates who complete an application for the position will be sent a required online assessment to the email address listed in the application. Please be sure to check your spam and junk folders if you do not see the email in your inbox. Completing the assessment is critical to ensure that your application is considered, so please be sure to complete the assessment. To receive assistance in resolving any technical issues with your assessment, please contact our Infor assessment support team at . About Us Navy Federal provides much more than a job. We provide a meaningful career experience, including a culture that is energized, engaged and committed; and fierce appreciation for our teams, who are rewarded with highly competitive pay and generous benefits and perks. Our approach to careers is simple yet powerful: Make our mission your passion.* Fortune 100 Best Companies to Work For 2025* Yello and WayUp Top 100 Internship Programs* Computerworld Best Places to Work in IT* Newsweek Most Loved Workplaces* 2025 PEOPLE Companies That Care* Newsweek Most Trustworthy Companies in America* Military Times 2025 Best for Vets Employers* Best Companies for Latinos to Work for 2024* Forbes 2025 America's Best Large Employers* Forbes 2025 America's Best Employers for New Grads* Forbes 2025 America's Best Employers for Tech Workers* 2025 RippleMatch Campus Forward Award Winner for Overall Excellence* Military.com Top Military Spouse Employers 2025* 2025 Handshake Early Talent AwardFrom Fortune . 2025 Fortune Media IP Limited. All rights reserved. Used under license. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of, Navy Federal Credit Union.Equal Employment Opportunity: All qualified applicants will receive consideration for employment without regard to age, race, sex, color, religion, national origin, disability, veteran status, pregnancy, sexual orientation, genetic information, gender identity or any other basis protected by applicable law.Disclaimers: Navy Federal reserves the right to fill this role at a higher/lower grade level based on business need. An assessment may be required to compete for this position. Job postings are subject to close early or extend out longer than the anticipated closing date at the hiring team's discretion based on qualified applicant volume. Navy Federal Credit Union assesses market data to establish salary ranges that enable us to remain competitive. You are paid within the salary range, based on your experience, location and market position. For additional details regarding compensation and benefits, review the Benefits page of the Navy Federal Career Site.Protect Yourself from Job Scams: Navy Federal Credit Union jobs are posted on our career site, jobs.navyfederal.org and reputable job boards (e.g., LinkedIn, Indeed). We do not post jobs on social media marketplaces, messaging apps or unverified websites. We will never ask candidates for payment, bank details or personal financial information during the hiring process.Bank Secrecy Act: Remains cognizant of and adheres to Navy Federal policies and procedures, and regulations pertaining to the Bank Secrecy Act.
    $34k-42k yearly est. 5d ago
  • Customer Service Center Associate (83.25)

    American States Water Company

    Sales associate and customer service job in San Dimas, CA

    Golden State Water Company is one of the largest investor-owned water utilities in the United States. We deliver quality, reliable water to more than 1 million people in over 80 communities throughout California. Golden State Water has been in busine Customer Service, Associate, Field Service, Skills, Customer, Manufacturing, Retail
    $33k-45k yearly est. 2d ago

Learn more about sales associate and customer service jobs

How much does a sales associate and customer service earn in West Whittier-Los Nietos, CA?

The average sales associate and customer service in West Whittier-Los Nietos, CA earns between $21,000 and $42,000 annually. This compares to the national average sales associate and customer service range of $21,000 to $38,000.

Average sales associate and customer service salary in West Whittier-Los Nietos, CA

$30,000

What are the biggest employers of Sales Associate And Customer Services in West Whittier-Los Nietos, CA?

The biggest employers of Sales Associate And Customer Services in West Whittier-Los Nietos, CA are:
  1. Farmers Insurance
  2. Ironrock
  3. AMG International
  4. American Income Life Ao-Bruce Viaje
  5. Azmorporated
  6. Elite Vinyl Windows Inc.
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