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The differences between sales associates and customer sales associates can be seen in a few details. Each job has different responsibilities and duties. Additionally, a customer sales associate has an average salary of $37,024, which is higher than the $32,167 average annual salary of a sales associate.
The top three skills for a sales associate include customer service, sales floor and cash handling. The most important skills for a customer sales associate are sales floor, customer satisfaction, and customer service.
| Sales Associate | Customer Sales Associate | |
| Yearly salary | $32,167 | $37,024 |
| Hourly rate | $15.46 | $17.80 |
| Growth rate | - | -4% |
| Number of jobs | 579,849 | 415,981 |
| Job satisfaction | - | - |
| Most common degree | Bachelor's Degree, 38% | Bachelor's Degree, 41% |
| Average age | 41 | 40 |
| Years of experience | - | 12 |
Sales associates are responsible for promoting the company's goods or services. They are expected to provide exceptional customer service to prospective buyers. They should be familiar with all features of the company's products or services so that they can answer the customers' inquiries. Sales associates also assist customers in processing their checkouts, refunds, returns, and other needs. They should be customer-oriented, and they should have great communication skills. They should know how to sell their products or services to customers. They are considered the company's representatives on the ground.
A customer sales associate specializes in handling and communicating with customers to secure sales in a retail store. Their primary responsibilities revolve around greeting clients, responding to inquiries, providing assistance, and even offering suggestions when necessary. Aside from ensuring customer satisfaction, it is also their responsibility to maintain the cleanliness and order on the sales floor by re-stocking shelves and arranging them to look presentable. Furthermore, a customer sales associate must coordinate with other sales floor members and report to a manager or supervisor.
Sales associates and customer sales associates have different pay scales, as shown below.
| Sales Associate | Customer Sales Associate | |
| Average salary | $32,167 | $37,024 |
| Salary range | Between $21,000 And $47,000 | Between $27,000 And $49,000 |
| Highest paying City | New York, NY | Odenton, MD |
| Highest paying state | New York | Maryland |
| Best paying company | Barclays | Johnson Controls |
| Best paying industry | Manufacturing | Real Estate |
There are a few differences between a sales associate and a customer sales associate in terms of educational background:
| Sales Associate | Customer Sales Associate | |
| Most common degree | Bachelor's Degree, 38% | Bachelor's Degree, 41% |
| Most common major | Business | Business |
| Most common college | - | - |
Here are the differences between sales associates' and customer sales associates' demographics:
| Sales Associate | Customer Sales Associate | |
| Average age | 41 | 40 |
| Gender ratio | Male, 38.4% Female, 61.6% | Male, 50.6% Female, 49.4% |
| Race ratio | Black or African American, 10.6% Unknown, 5.1% Hispanic or Latino, 21.4% Asian, 6.9% White, 55.4% American Indian and Alaska Native, 0.6% | Black or African American, 11.1% Unknown, 5.5% Hispanic or Latino, 20.5% Asian, 7.0% White, 55.2% American Indian and Alaska Native, 0.8% |
| LGBT Percentage | 7% | 7% |