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The differences between sales associates and technician/sales associates can be seen in a few details. Each job has different responsibilities and duties. Additionally, a technician/sales associate has an average salary of $35,654, which is higher than the $32,167 average annual salary of a sales associate.
The top three skills for a sales associate include customer service, sales floor and cash handling. The most important skills for a technician/sales associate are sales floor, retail environment, and ladders.
| Sales Associate | Technician/Sales Associate | |
| Yearly salary | $32,167 | $35,654 |
| Hourly rate | $15.46 | $17.14 |
| Growth rate | - | - |
| Number of jobs | 579,849 | 322,748 |
| Job satisfaction | - | - |
| Most common degree | Bachelor's Degree, 38% | Bachelor's Degree, 44% |
| Average age | 41 | 41 |
| Years of experience | - | - |
Sales associates are responsible for promoting the company's goods or services. They are expected to provide exceptional customer service to prospective buyers. They should be familiar with all features of the company's products or services so that they can answer the customers' inquiries. Sales associates also assist customers in processing their checkouts, refunds, returns, and other needs. They should be customer-oriented, and they should have great communication skills. They should know how to sell their products or services to customers. They are considered the company's representatives on the ground.
A technician/sales associate is someone who promotes the products or services of an enterprise through customer service. Sales associates are in charge of greeting the customers and guiding them through the products. They are the ones who provide answers to questions from customers, ensuring a pleasant experience for the guests. It is also part of their job to process the payment of the customers and package their purchased goods. They need to develop skills in customer service, communication, and sales strategy.
Sales associates and technician/sales associates have different pay scales, as shown below.
| Sales Associate | Technician/Sales Associate | |
| Average salary | $32,167 | $35,654 |
| Salary range | Between $21,000 And $47,000 | Between $18,000 And $69,000 |
| Highest paying City | New York, NY | Washington, DC |
| Highest paying state | New York | New York |
| Best paying company | Barclays | Yahoo |
| Best paying industry | Manufacturing | Manufacturing |
There are a few differences between a sales associate and a technician/sales associate in terms of educational background:
| Sales Associate | Technician/Sales Associate | |
| Most common degree | Bachelor's Degree, 38% | Bachelor's Degree, 44% |
| Most common major | Business | Business |
| Most common college | - | - |
Here are the differences between sales associates' and technician/sales associates' demographics:
| Sales Associate | Technician/Sales Associate | |
| Average age | 41 | 41 |
| Gender ratio | Male, 38.4% Female, 61.6% | Male, 73.1% Female, 26.9% |
| Race ratio | Black or African American, 10.6% Unknown, 5.1% Hispanic or Latino, 21.4% Asian, 6.9% White, 55.4% American Indian and Alaska Native, 0.6% | Black or African American, 10.3% Unknown, 5.3% Hispanic or Latino, 19.4% Asian, 7.7% White, 56.8% American Indian and Alaska Native, 0.6% |
| LGBT Percentage | 7% | 7% |