Sales development representative jobs in Charlotte, NC

At Northern Tool + Equipment we get up every day to serve the tradespeople who keep our country running strong and the weekend warriors who want to work like them. It's our mission to make sure they have the right tools for the job, and an easy, hassle-free experience at our store so they can get in, get out and get on with the job at hand. Your top priority as an Sales Representative, Pressure Washing Solutions is to assist in the development and execution of a pressure washing solutions sales strategy within a defined retail market, driving sales growth, customer engagement, and operational excellence to deliver industry best practices and an exceptional, differentiated customer experience. This role will combine deep industry expertise in pressure washing with retail and commercial sales acumen to identify customers and sales opportunities, educate teams on industry knowledge and create scalable best practices that enhance the customer experience and position the company as a market leader. Your positive, professional, roll-up-your-sleeves-to-help attitude contributes to our winning culture and makes sure we leave a lasting impression. Key Responsibilities: Sales Strategy & Market Growth Generates volume and market share growth for assigned products within a specific geographic area. Identifies critical markets and new customers within those end markets, plans and develops strategies to drive incremental sales opportunities, market share gains, and understand customer needs to deliver tailored solutions. Achieves monthly, quarterly, and annual sales objectives within assigned market and category. Leverages data to construct clear and concise business plans for sales and market share gains. Business Development & Customer Acquisition Prospects customers using market knowledge, sales lead software, and company-provided leads to expand customer base of high-value customers via in-person, on-site, in-store, and over the phone. Develops and executes comprehensive sales and business plans for prospective accounts and/or market by identifying customer opportunities, devising product segment strategies, and closing applicable opportunities. Collaborates with FSR and RTD in the discovery and evaluation of new customers. Assists in managing business plans, profiles, and activity within CRM tool and partners with FSR on strategic Requests for Quotes (RFQs) within assigned market. Customer Engagement & Consultative Selling Drives sales of pressure washing products and services through in-store engagement, customer onsite product demonstrations, trade shows and consultative selling. Develops and sustains sales relationships with key decision makers and influencers at all levels of the organization, specifically with store personnel and market leadership. Cross-Functional Collaboration & Process Development Collaborates with cross-functional teams to create detailed operating procedures for pressure washing services. Ensures processes are scalable and repeatable across multiple retail locations. Coordinates and communicates plans and activities with others to ensure a coordinated work effort and team approach. Reporting & Communication Provides regular sales reports and recommendations to leadership to increase market share and continuous improvement. Keeps supervisor informed of important developments, potential problems, and related information necessary for effective account management. Leverages Market Intelligence & Data Leverages sales performance data, customer feedback and market trends in tandem with pressure washing knowledge to determine best strategies to identify opportunities to drive market expansion or recapture lost business. Understands pressure washing industry trends, customer needs, competitor offerings, and chemical/product differentiation. Shares knowledge and remains current on market trends, technology enhancements, competitors, along with challenges and opportunities unique to the geography. Other Duties Performs related work as apparent or assigned. May assist in training for sales team on pressure washing products, chemicals, selling techniques, and best practices to ensure consistent, high-quality customer interactions. What you will bring to the table: High school education or equivalent required; college degree or equivalent experience preferred. At least 5-7 years of business to business (B2B or B2C) sales experience, business management or equivalent within the pressure washing industry. In-depth knowledge of pressure washing industry, solutions, use cases and competitive landscape. Previous experience driving category growth within a demographic market. Demonstrated success in solution selling, customer acquisition and negotiating. Strong communication and interpersonal skills. Highly motivated with strong desire to meet or exceed goals. Ability to define problems, collect data, establish facts, and draw valid conclusions to ensure customer satisfaction. Technical aptitude including Microsoft Office (Excel, Word, PowerPoint) and CRM. Valid driver's license and the ability to travel by car up to 75% of work week. Ability to work a flexible schedule as needed, which may include select overnights and/or weekends. Must live within territory or in proximity of the territory boundaries. Demonstrates Northern Tool + Equipment's 12 Core Competencies. About Us Northern Tool + Equipment is a family business with roots stretching back three generations to Minnesota's Iron Range, where our blue-collar work ethic and commitment to serving the people who do the tough jobs was born. Our mission is to be the best in the world at serving the professional tradespeople and those who want to work like them. With over 130 retail stores across 24 states, top national brands and global manufacturing operations designed to create our own specialized tools and equipment, we are busting our knuckles to deliver the products, prices and advice our customers need to succeed. We're looking for people who share our blue-collar work ethic. If you're the kind of person who likes to put your nose to the grindstone to help your customers and company succeed, we'd love to talk to you about becoming a member of our team. Northern Tool + Equipment is proud to be recognized by Forbes as a Top Midsize Employer in 2023. We are committed to creating a workplace where your contributions are valued, and your professional growth is encouraged. When you join our team, you'll enjoy a comprehensive and competitive compensation package that includes: Flexible Work Schedule: Achieve the work-life balance you deserve with our full-time, 8-hour shifts, Monday - Friday, complemented by a remote work schedule. Comprehensive Benefits Package: Your health and well-being are our priority. We offer a variety of health plans, so you can choose what best fits your needs. Employees working 30+ hours per week enjoy a robust benefits package, including medical, dental, vision, and a 401(k) plan with an enhanced company match to support your financial future. Generous Employee Discount: Love our products? So do we! Enjoy a significant discount on the quality tools and equipment we offer, helping you save on the items you love to use. Get Paid on Your Terms: With our Daily Pay option, you don't have to wait for payday-access your earnings whenever you need them for added financial flexibility. Paid Holidays: Take time to relax and recharge with 7 paid federal holidays, because we know how important it is to have time for yourself and your loved ones. Incentives: Be rewarded for eligible incentive programs. When you join Northern Tool + Equipment, you're not just starting a job-you're joining a community that supports your success. Come be a part of a team where your skills, dedication, and passion are recognized and celebrated. Your future starts here!