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Security receptionist vs security/customer service

The differences between security receptionists and security/customer services can be seen in a few details. Each job has different responsibilities and duties. Additionally, a security receptionist has an average salary of $34,748, which is higher than the $32,115 average annual salary of a security/customer service.

The top three skills for a security receptionist include customer service, direct visitors and ID. The most important skills for a security/customer service are ID, patrol, and security services.

Security receptionist vs security/customer service overview

Security ReceptionistSecurity/Customer Service
Yearly salary$34,748$32,115
Hourly rate$16.71$15.44
Growth rate3%3%
Number of jobs99,739224,564
Job satisfaction--
Most common degreeHigh School Diploma, 31%High School Diploma, 34%
Average age4343
Years of experience--

What does a security receptionist do?

A security receptionist is the person in charge of an entrance and is responsible for the signing in of visitors and ensuring the premises are secure. A security receptionist patrols the premises, takes phone calls, operates surveillance, and contacts the emergency departments in case of emergencies.

What does a security/customer service do?

A security/customer service is primarily in charge of enforcing security protocols in business establishments to prevent theft and protect properties and individuals. Part of their daily responsibilities is to patrol areas, keep an eye out for any suspicious activities or behavior, monitor security systems and cameras, and conduct regular inspections. They may also assist customers by answering inquiries, helping locate offices or stores, responding to distress, and resolving issues or concerns, ensuring customer satisfaction. Moreover, as security/customer service, it is essential to maintain an active communication line with co-workers, coordinating to keep order in the establishment.

Security receptionist vs security/customer service salary

Security receptionists and security/customer services have different pay scales, as shown below.

Security ReceptionistSecurity/Customer Service
Average salary$34,748$32,115
Salary rangeBetween $28,000 And $42,000Between $24,000 And $41,000
Highest paying CitySeattle, WASeattle, WA
Highest paying stateAlaskaAlaska
Best paying companyLucentJPMorgan Chase & Co.
Best paying industryUtilitiesHospitality

Differences between security receptionist and security/customer service education

There are a few differences between a security receptionist and a security/customer service in terms of educational background:

Security ReceptionistSecurity/Customer Service
Most common degreeHigh School Diploma, 31%High School Diploma, 34%
Most common majorBusinessBusiness
Most common college--

Security receptionist vs security/customer service demographics

Here are the differences between security receptionists' and security/customer services' demographics:

Security ReceptionistSecurity/Customer Service
Average age4343
Gender ratioMale, 23.8% Female, 76.2%Male, 66.4% Female, 33.6%
Race ratioBlack or African American, 12.2% Unknown, 5.3% Hispanic or Latino, 21.8% Asian, 5.3% White, 53.8% American Indian and Alaska Native, 1.6%Black or African American, 11.6% Unknown, 5.3% Hispanic or Latino, 21.0% Asian, 6.2% White, 54.3% American Indian and Alaska Native, 1.6%
LGBT Percentage6%6%

Differences between security receptionist and security/customer service duties and responsibilities

Security receptionist example responsibilities.

  • Issue id badges to GlaxoSmithKline visitors, contractors, and employees.
  • Perform various duties such as answering phone lines, monitoring CCTV equipment, and providing access control.
  • include access control, de-escalating mentally challenge patients, & dealing with patients' families.I am CPR & CPI certify.
  • Operate company vehicle during patrol.
  • Conduct campus patrol and enforce company policies.
  • Maintain a standard of punctuality and dependability of attendance and retain myself cleanliness, tidiness, neatness and appropriately attire.
  • Show more

Security/customer service example responsibilities.

  • Monitor multiple CCTV security cameras.
  • Initiate perimeter patrol and security breach protocol throughout multiple sites to maintain alertness of security personnel.
  • Monitor TSA line for acceptable carry-on (i.e.
  • Enter data into DOD and corporate computer systems.
  • Train on basic emergency procedures and Adult/Infant CPR certify.
  • Dispatch luggage of passengers from the counter to the x-ray machine TSA.
  • Show more

Security receptionist vs security/customer service skills

Common security receptionist skills
  • Customer Service, 33%
  • Direct Visitors, 18%
  • ID, 17%
  • Visitor Badges, 8%
  • HR, 3%
  • Phone Calls, 3%
Common security/customer service skills
  • ID, 36%
  • Patrol, 11%
  • Security Services, 10%
  • Customer Service, 9%
  • Customer Issues, 6%
  • Customer Satisfaction, 6%

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