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Security receptionist vs security dispatcher

The differences between security receptionists and security dispatchers can be seen in a few details. Each job has different responsibilities and duties. Additionally, a security receptionist has an average salary of $34,748, which is higher than the $33,347 average annual salary of a security dispatcher.

The top three skills for a security receptionist include customer service, direct visitors and ID. The most important skills for a security dispatcher are customer service, patients, and patrol.

Security receptionist vs security dispatcher overview

Security ReceptionistSecurity Dispatcher
Yearly salary$34,748$33,347
Hourly rate$16.71$16.03
Growth rate3%3%
Number of jobs99,73982,349
Job satisfaction--
Most common degreeHigh School Diploma, 31%High School Diploma, 33%
Average age4343
Years of experience-2

What does a security receptionist do?

A security receptionist is the person in charge of an entrance and is responsible for the signing in of visitors and ensuring the premises are secure. A security receptionist patrols the premises, takes phone calls, operates surveillance, and contacts the emergency departments in case of emergencies.

What does a security dispatcher do?

Security Dispatcher are responsible for maintaining records, monitoring staff and equipment location, handling communications with various areas, and information personnel about traffic issues. They must be excellent in communication, decision making, listening, ability to multitask, speech clarity, accuracy, time management, and computer operation. These are the skills that a security dispatcher must have in order to accomplish their responsibilities.

Security receptionist vs security dispatcher salary

Security receptionists and security dispatchers have different pay scales, as shown below.

Security ReceptionistSecurity Dispatcher
Average salary$34,748$33,347
Salary rangeBetween $28,000 And $42,000Between $26,000 And $41,000
Highest paying CitySeattle, WABellevue, WA
Highest paying stateAlaskaAlaska
Best paying companyLucentBrigham and Women's Hospital
Best paying industryUtilitiesHospitality

Differences between security receptionist and security dispatcher education

There are a few differences between a security receptionist and a security dispatcher in terms of educational background:

Security ReceptionistSecurity Dispatcher
Most common degreeHigh School Diploma, 31%High School Diploma, 33%
Most common majorBusinessCriminal Justice
Most common college--

Security receptionist vs security dispatcher demographics

Here are the differences between security receptionists' and security dispatchers' demographics:

Security ReceptionistSecurity Dispatcher
Average age4343
Gender ratioMale, 23.8% Female, 76.2%Male, 43.0% Female, 57.0%
Race ratioBlack or African American, 12.2% Unknown, 5.3% Hispanic or Latino, 21.8% Asian, 5.3% White, 53.8% American Indian and Alaska Native, 1.6%Black or African American, 10.3% Unknown, 5.1% Hispanic or Latino, 17.5% Asian, 3.8% White, 62.4% American Indian and Alaska Native, 0.9%
LGBT Percentage6%7%

Differences between security receptionist and security dispatcher duties and responsibilities

Security receptionist example responsibilities.

  • Issue id badges to GlaxoSmithKline visitors, contractors, and employees.
  • Perform various duties such as answering phone lines, monitoring CCTV equipment, and providing access control.
  • include access control, de-escalating mentally challenge patients, & dealing with patients' families.I am CPR & CPI certify.
  • Operate company vehicle during patrol.
  • Conduct campus patrol and enforce company policies.
  • Maintain a standard of punctuality and dependability of attendance and retain myself cleanliness, tidiness, neatness and appropriately attire.
  • Show more

Security dispatcher example responsibilities.

  • Manage customer service satisfaction by providing update eta and location of drivers.
  • Train to use CPR and AEDs.
  • Train in the use of TDD for communicating with the hearing impair community.
  • Operate computers, fax machines, copiers, printers, TDD systems etc.
  • Receive and transmit all complaints, via radio or telephone, and log according to FCC standards.
  • Determine the nature of the emergency then dispatch the appropriate police, fire or ems agency to assist the caller.
  • Show more

Security receptionist vs security dispatcher skills

Common security receptionist skills
  • Customer Service, 33%
  • Direct Visitors, 18%
  • ID, 17%
  • Visitor Badges, 8%
  • HR, 3%
  • Phone Calls, 3%
Common security dispatcher skills
  • Customer Service, 15%
  • Patients, 8%
  • Patrol, 8%
  • Computer Aided Dispatch, 7%
  • Emergency Situations, 5%
  • CCTV, 5%

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