Explore jobs
Find specific jobs
Explore careers
Explore professions
Best companies
Explore companies
The differences between senior account specialists and resolution specialists can be seen in a few details. Each job has different responsibilities and duties. It typically takes 6-12 months to become both a senior account specialist and a resolution specialist. Additionally, a senior account specialist has an average salary of $68,185, which is higher than the $38,984 average annual salary of a resolution specialist.
The top three skills for a senior account specialist include patients, healthcare and account management. The most important skills for a resolution specialist are patients, phone calls, and appeals.
| Senior Account Specialist | Resolution Specialist | |
| Yearly salary | $68,185 | $38,984 |
| Hourly rate | $32.78 | $18.74 |
| Growth rate | -8% | -4% |
| Number of jobs | 103,476 | 152,590 |
| Job satisfaction | - | - |
| Most common degree | Bachelor's Degree, 65% | Bachelor's Degree, 45% |
| Average age | 46 | 40 |
| Years of experience | 12 | 12 |
A senior account specialist is in charge of overseeing client accounts and financial transactions in businesses, ensuring accuracy and efficiency. It is their responsibility to gather and analyze extensive data, manage staff, and liaise with external parties such as vendors and suppliers. They also process invoices, vouchers, checks, job orders, and other documents. Moreover, as a senior account specialist, it is essential to lead and serve as a mentor to junior account specialists, all while implementing the company's policies and regulations.
A Resolution Specialist is responsible for investigating claims and analyzing supporting documents to resolve complaints. Resolution Specialists may work for clients' disputes or employee relations, requiring them to have extensive knowledge of labor laws and regulatory policies. They conduct cross-examinations, administer negotiations, and discuss processes with the clients for high-level violations. A Resolution Specialist must have excellent communication and organizational skills, especially in representing the client and the company and coming up with the resolution that would work for both's best interests.
Senior account specialists and resolution specialists have different pay scales, as shown below.
| Senior Account Specialist | Resolution Specialist | |
| Average salary | $68,185 | $38,984 |
| Salary range | Between $46,000 And $100,000 | Between $26,000 And $57,000 |
| Highest paying City | Washington, DC | Ewing, NJ |
| Highest paying state | Connecticut | Connecticut |
| Best paying company | AbbVie | IBM |
| Best paying industry | Pharmaceutical | Finance |
There are a few differences between a senior account specialist and a resolution specialist in terms of educational background:
| Senior Account Specialist | Resolution Specialist | |
| Most common degree | Bachelor's Degree, 65% | Bachelor's Degree, 45% |
| Most common major | Business | Business |
| Most common college | - | - |
Here are the differences between senior account specialists' and resolution specialists' demographics:
| Senior Account Specialist | Resolution Specialist | |
| Average age | 46 | 40 |
| Gender ratio | Male, 37.4% Female, 62.6% | Male, 36.8% Female, 63.2% |
| Race ratio | Black or African American, 14.0% Unknown, 4.0% Hispanic or Latino, 17.5% Asian, 3.6% White, 60.4% American Indian and Alaska Native, 0.5% | Black or African American, 11.4% Unknown, 5.3% Hispanic or Latino, 19.7% Asian, 7.0% White, 55.8% American Indian and Alaska Native, 0.7% |
| LGBT Percentage | 8% | 7% |