Senior data center technician vs data center technician

Differences between senior data center technician and data center technician duties and responsibilities

Senior data center technician example responsibilities.

• Manage vendor replacement of faulty equipment, maintain inventory, activity and procedure documentation on NOC SharePoint site.
• Install, configure, and troubleshoot technical hardware resources including servers, switches, routers, cabling and relate components.
• Set up and deploy workstations.
• Work daily tickets to complete installs within the SLA.
• Perform network and configuration changes daily to meet change management requests to meet timely SLA.
• Design and implement EPA's DR facility out west in the event there are a disaster or network failure.
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Data center technician example responsibilities.

• Manage job schedules via Autosys, Tivoli, & Zeke.
• Utilize remedy ticketing system to track and manage trouble tickets and changes.
• Manage the daily operation of the NOC which includes provisioning servers, ticket handling and resolution and internal escalations.
• Manage data center power, space and infrastructure planning for mainframe, distribute, storage and network equipment technologies.
• Manage proactive network monitoring, repair, and maintenance for TDM, SS7, VoIP, and DWDM platforms.
• Job responsibilities include monitoring network equipment and network performance in support of Net2Phones manage PacketCable VOIP solution.
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