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Senior network support engineer vs network support technician

The differences between senior network support engineers and network support technicians can be seen in a few details. Each job has different responsibilities and duties. It typically takes 1-2 years to become both a senior network support engineer and a network support technician. Additionally, a senior network support engineer has an average salary of $113,596, which is higher than the $48,622 average annual salary of a network support technician.

The top three skills for a senior network support engineer include switches, routers and network support. The most important skills for a network support technician are troubleshoot, technical support, and customer service.

Senior network support engineer vs network support technician overview

Senior Network Support EngineerNetwork Support Technician
Yearly salary$113,596$48,622
Hourly rate$54.61$23.38
Growth rate5%5%
Number of jobs101,736120,245
Job satisfaction-5
Most common degreeBachelor's Degree, 63%Bachelor's Degree, 50%
Average age4343
Years of experience22

Senior network support engineer vs network support technician salary

Senior network support engineers and network support technicians have different pay scales, as shown below.

Senior Network Support EngineerNetwork Support Technician
Average salary$113,596$48,622
Salary rangeBetween $88,000 And $145,000Between $38,000 And $61,000
Highest paying CityRedwood City, CATroy, NY
Highest paying stateIdahoRhode Island
Best paying companyUTStarcom IncMicrosoft
Best paying industryPharmaceuticalTechnology

Differences between senior network support engineer and network support technician education

There are a few differences between a senior network support engineer and a network support technician in terms of educational background:

Senior Network Support EngineerNetwork Support Technician
Most common degreeBachelor's Degree, 63%Bachelor's Degree, 50%
Most common majorElectrical EngineeringComputer Science
Most common collegeCalifornia State University - Long BeachUniversity of Pennsylvania

Senior network support engineer vs network support technician demographics

Here are the differences between senior network support engineers' and network support technicians' demographics:

Senior Network Support EngineerNetwork Support Technician
Average age4343
Gender ratioMale, 87.6% Female, 12.4%Male, 89.3% Female, 10.7%
Race ratioBlack or African American, 7.9% Unknown, 5.0% Hispanic or Latino, 11.6% Asian, 13.7% White, 61.5% American Indian and Alaska Native, 0.3%Black or African American, 9.1% Unknown, 5.1% Hispanic or Latino, 12.7% Asian, 8.7% White, 64.1% American Indian and Alaska Native, 0.3%
LGBT Percentage9%9%

Differences between senior network support engineer and network support technician duties and responsibilities

Senior network support engineer example responsibilities.

  • Manage firewall and security issues, including researching, analyzing and reporting technical information regarding information security issues.
  • Experience in configuring and troubleshooting of OSPF and EIGRP.
  • Create, modify and implement ACL's on routers and switches.
  • Diagnose, troubleshoot and repair servers, desktops, laptops, switches, routers, hubs and printers.
  • Have received F5 formal training in LTM, ASM, WAM/AAM, iRules, Viprion, and vCMP.
  • Install and configure DNS, DHCP.
  • Show more

Network support technician example responsibilities.

  • Assist in managing Nortel CS1000 phone system.
  • Manage a technician scheduling system base on Linux.
  • Manage SQL database moves, updates, backups, for end users ,.
  • Manage circuit provisioning, customer contact, order tracking, IP allocation and task management databases.
  • Manage all VoIP technology and phone configuration.
  • Manage security solutions, including firewall, anti-virus, and intrusion detection systems.
  • Show more

Senior network support engineer vs network support technician skills

Common senior network support engineer skills
  • Switches, 5%
  • Routers, 5%
  • Network Support, 5%
  • Network Troubleshooting, 5%
  • IPSEC, 4%
  • BGP, 4%
Common network support technician skills
  • Troubleshoot, 9%
  • Technical Support, 6%
  • Customer Service, 6%
  • Network Support, 6%
  • Switches, 5%
  • Desk Support, 4%

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