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Senior network technician vs senior support technician

The differences between senior network technicians and senior support technicians can be seen in a few details. Each job has different responsibilities and duties. It typically takes 1-2 years to become both a senior network technician and a senior support technician. Additionally, a senior support technician has an average salary of $74,459, which is higher than the $49,896 average annual salary of a senior network technician.

The top three skills for a senior network technician include switches, troubleshoot and routers. The most important skills for a senior support technician are customer service, technical support, and troubleshoot.

Senior network technician vs senior support technician overview

Senior Network TechnicianSenior Support Technician
Yearly salary$49,896$74,459
Hourly rate$23.99$35.80
Growth rate5%10%
Number of jobs39,288113,499
Job satisfaction--
Most common degreeBachelor's Degree, 50%Bachelor's Degree, 48%
Average age4342
Years of experience22

Senior network technician vs senior support technician salary

Senior network technicians and senior support technicians have different pay scales, as shown below.

Senior Network TechnicianSenior Support Technician
Average salary$49,896$74,459
Salary rangeBetween $31,000 And $78,000Between $48,000 And $114,000
Highest paying CityRedmond, WADurham, NC
Highest paying stateHawaiiPennsylvania
Best paying companyMicrosoftPacira BioSciences
Best paying industryTechnologyTechnology

Differences between senior network technician and senior support technician education

There are a few differences between a senior network technician and a senior support technician in terms of educational background:

Senior Network TechnicianSenior Support Technician
Most common degreeBachelor's Degree, 50%Bachelor's Degree, 48%
Most common majorComputer ScienceComputer Science
Most common collegeMassachusetts Institute of TechnologyStanford University

Senior network technician vs senior support technician demographics

Here are the differences between senior network technicians' and senior support technicians' demographics:

Senior Network TechnicianSenior Support Technician
Average age4342
Gender ratioMale, 85.5% Female, 14.5%Male, 78.4% Female, 21.6%
Race ratioBlack or African American, 8.8% Unknown, 5.1% Hispanic or Latino, 12.5% Asian, 8.8% White, 64.5% American Indian and Alaska Native, 0.3%Black or African American, 10.7% Unknown, 5.4% Hispanic or Latino, 16.3% Asian, 11.1% White, 56.1% American Indian and Alaska Native, 0.4%
LGBT Percentage9%11%

Differences between senior network technician and senior support technician duties and responsibilities

Senior network technician example responsibilities.

  • Manage 10 servers , 2 UNIX , 6 Win2k3 and 2 Win2k.
  • Set up and manage firewall and content base web filtering.
  • Recommend, engineer and manage office systems, including centralize productivity and communication systems such as e-mail and centralize desktop environments.
  • Connect and configure LAN and WLAN networks and perform security updates on network devices and routers.
  • Train customer s employees on network protocols such as TCP/IP EGIRP, BGP, SNA, OSPF.
  • Implement wide area network solution using VPN and MPLS technologies to interconnect remote offices.
  • Show more

Senior support technician example responsibilities.

  • Manage the virtual platforms utilize in the office using VMWare.
  • Serve as a SME and the main point of contact when agents and other leads have questions.
  • Organize and maintain Linux labs.
  • Help resolve terminal server and citrix environment issues.
  • Research Linux server logs to find errors within applications.
  • Train customers in hardware and software on both the pc and mac.
  • Show more

Senior network technician vs senior support technician skills

Common senior network technician skills
  • Switches, 9%
  • Troubleshoot, 8%
  • Routers, 5%
  • Network Hardware, 4%
  • Windows Server, 4%
  • Network Security, 3%
Common senior support technician skills
  • Customer Service, 13%
  • Technical Support, 11%
  • Troubleshoot, 9%
  • Desk Support, 4%
  • Phone Calls, 4%
  • Mac, 4%

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