Post job

Senior system support specialist vs technical support senior engineer

The differences between senior system support specialists and technical support senior engineers can be seen in a few details. Each job has different responsibilities and duties. It typically takes 1-2 years to become both a senior system support specialist and a technical support senior engineer. Additionally, a technical support senior engineer has an average salary of $107,429, which is higher than the $84,043 average annual salary of a senior system support specialist.

The top three skills for a senior system support specialist include SQL, technical support and linux. The most important skills for a technical support senior engineer are java, linux, and customer service.

Senior system support specialist vs technical support senior engineer overview

Senior System Support SpecialistTechnical Support Senior Engineer
Yearly salary$84,043$107,429
Hourly rate$40.41$51.65
Growth rate10%10%
Number of jobs108,134183,916
Job satisfaction--
Most common degreeBachelor's Degree, 59%Bachelor's Degree, 64%
Average age4242
Years of experience22

Senior system support specialist vs technical support senior engineer salary

Senior system support specialists and technical support senior engineers have different pay scales, as shown below.

Senior System Support SpecialistTechnical Support Senior Engineer
Average salary$84,043$107,429
Salary rangeBetween $59,000 And $119,000Between $82,000 And $140,000
Highest paying CitySan Antonio, TXSan Francisco, CA
Highest paying stateCaliforniaDelaware
Best paying companyValero EnergyPayPal
Best paying industryPharmaceuticalTelecommunication

Differences between senior system support specialist and technical support senior engineer education

There are a few differences between a senior system support specialist and a technical support senior engineer in terms of educational background:

Senior System Support SpecialistTechnical Support Senior Engineer
Most common degreeBachelor's Degree, 59%Bachelor's Degree, 64%
Most common majorComputer ScienceElectrical Engineering
Most common collegeStanford UniversityCalifornia State University - Long Beach

Senior system support specialist vs technical support senior engineer demographics

Here are the differences between senior system support specialists' and technical support senior engineers' demographics:

Senior System Support SpecialistTechnical Support Senior Engineer
Average age4242
Gender ratioMale, 83.3% Female, 16.7%Male, 86.7% Female, 13.3%
Race ratioBlack or African American, 12.1% Unknown, 5.3% Hispanic or Latino, 14.7% Asian, 12.4% White, 55.1% American Indian and Alaska Native, 0.4%Black or African American, 8.6% Unknown, 5.3% Hispanic or Latino, 15.0% Asian, 15.0% White, 55.8% American Indian and Alaska Native, 0.4%
LGBT Percentage11%11%

Differences between senior system support specialist and technical support senior engineer duties and responsibilities

Senior system support specialist example responsibilities.

  • Maintain Internet and VPN connectivity.
  • Support development team by providing SQL and PL/SQL review.
  • Support hardware and software upgrades on operating system (OS).
  • Maintain and write custom UNIX shell scripts for automate processing by customers.
  • Support the local Lync EV, VOIP and digital Nortel/Avaya telecommunications systems.
  • Walk pre-open hotels through setting up LAN hardware for dial up connection.
  • Show more

Technical support senior engineer example responsibilities.

  • Manage releases of all front-end applications to Citrix farm.
  • Investigate, reproduce and troubleshoot all escalate issues and manage them until resolution.
  • Manage and lead client-server performance cases by analyzing database performance and metrics that includes hardware and network relate performance analysis.
  • Lead technical operations for an innovative workforce virtualization movement, including initial design and improvement of technical systems and processes.
  • Analyze systems for capacity planning and assist with the enhancement of network infrastructure and distribute applications.
  • Build, maintain and upgrade W2K3 and W2K8 servers for DOD & USAF.
  • Show more

Senior system support specialist vs technical support senior engineer skills

Common senior system support specialist skills
  • SQL, 13%
  • Technical Support, 8%
  • Linux, 7%
  • Application Software, 7%
  • Customer Service, 5%
  • Unix, 5%
Common technical support senior engineer skills
  • Java, 7%
  • Linux, 6%
  • Customer Service, 5%
  • Azure, 5%
  • Customer Satisfaction, 5%
  • Troubleshoot, 4%

Browse computer and mathematical jobs