Service account engineer vs sales engineer

Differences between service account engineer and sales engineer duties and responsibilities

Service account engineer example responsibilities.

• Manage the file system of the Citrix server.
• Oversee supervision of all service and retrofit work and personnel on assign jobs.
• Plan and deliver solutions for access control, CCTV, mass notification systems, intercoms, and turnstiles/gates.
• Maintain a highly functional customer environment through satisfactory operations and preventive remedial maintenance of EMC SAN/NAS and CAS EMC products.
• Work with sales team, customers, support teams and direct managers to serve as customer advocate and liaison within EMC.
• Design include infrastructure for water distribution, sanitary sewer collection, roadways, and a storm water management system for pollution control
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Sales engineer example responsibilities.

• Create and manage product/technical parts of responses to RFI and RFP requests.
• Maintain and closely manage expenses, overall cost of sale, receivables, ROI.
• Create tools to manage customer projects, such as standardized proposals, technical templates, and SQL tracking database.
• Manage inbound domestic and international logistics and domestic shipping with respect to carrier selection, forwarding, brokering and expediting.
• Perform detail responses and presentations to RFP, RFI and RFR requests on technical/sales opportunities.
• Generate and release drawings on AutoCAD and SolidWorks for weld shop and machine shop parts fabrication.
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