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The differences between service technician leads and lead technicians can be seen in a few details. Each job has different responsibilities and duties. While it typically takes 6-12 months to become a service technician lead, becoming a lead technician takes usually requires 1-2 years. Additionally, a service technician lead has an average salary of $104,707, which is higher than the $90,615 average annual salary of a lead technician.
The top three skills for a service technician lead include customer service, java and infrastructure. The most important skills for a lead technician are java, architecture, and digital transformation.
| Service Technician Lead | Lead Technician | |
| Yearly salary | $104,707 | $90,615 |
| Hourly rate | $50.34 | $43.56 |
| Growth rate | 8% | 10% |
| Number of jobs | 144,132 | 250,590 |
| Job satisfaction | - | - |
| Most common degree | Bachelor's Degree, 35% | Bachelor's Degree, 50% |
| Average age | 44 | 42 |
| Years of experience | 12 | 2 |
Service technicians are skilled professionals who are responsible for installing and maintaining equipment used in the operations of an organization. These technicians are required to provide preventive maintenance on equipment and train maintenance personnel on the proper procedures to follow. They must assess customer complaints and negotiate appropriate compensation base on the severity of the situation. Service technicians must also lead a team of technicians in inspection and repair based on the Occupational Safety and Health Administration (OSHA) standards.
Lead technicians are technicians who oversee the technical needs of a specific project or department. They are usually tenured employees, and their familiarity with the company's technical and technological processes, software, and hardware would be a great advantage in succeeding in their role. Lead technicians are responsible for installing, updating, and maintaining various software and hardware components in the office. They often manage a group of technicians, and they ensure that the group they manage is properly trained and well-versed on the processes of the company. Lead technicians are expected to have strong analytical skills and decision-making skills.
Service technician leads and lead technicians have different pay scales, as shown below.
| Service Technician Lead | Lead Technician | |
| Average salary | $104,707 | $90,615 |
| Salary range | Between $66,000 And $164,000 | Between $67,000 And $121,000 |
| Highest paying City | San Francisco, CA | San Francisco, CA |
| Highest paying state | Alaska | California |
| Best paying company | Meta | Meta |
| Best paying industry | Technology | Retail |
There are a few differences between a service technician lead and a lead technician in terms of educational background:
| Service Technician Lead | Lead Technician | |
| Most common degree | Bachelor's Degree, 35% | Bachelor's Degree, 50% |
| Most common major | Business | Computer Science |
| Most common college | - | Massachusetts Institute of Technology |
Here are the differences between service technician leads' and lead technicians' demographics:
| Service Technician Lead | Lead Technician | |
| Average age | 44 | 42 |
| Gender ratio | Male, 90.3% Female, 9.7% | Male, 83.4% Female, 16.6% |
| Race ratio | Black or African American, 5.2% Unknown, 3.8% Hispanic or Latino, 15.6% Asian, 1.7% White, 72.9% American Indian and Alaska Native, 0.7% | Black or African American, 10.4% Unknown, 5.3% Hispanic or Latino, 15.1% Asian, 15.1% White, 53.6% American Indian and Alaska Native, 0.4% |
| LGBT Percentage | 1% | 11% |