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Service technician lead vs repair technician

The differences between service technician leads and repair technicians can be seen in a few details. Each job has different responsibilities and duties. While it typically takes 6-12 months to become a service technician lead, becoming a repair technician takes usually requires 2-4 years. Additionally, a service technician lead has an average salary of $104,707, which is higher than the $41,643 average annual salary of a repair technician.

The top three skills for a service technician lead include customer service, java and infrastructure. The most important skills for a repair technician are customer service, hand tools, and customer satisfaction.

Service technician lead vs repair technician overview

Service Technician LeadRepair Technician
Yearly salary$104,707$41,643
Hourly rate$50.34$20.02
Growth rate8%5%
Number of jobs144,132162,051
Job satisfaction--
Most common degreeBachelor's Degree, 35%Associate Degree, 38%
Average age4447
Years of experience124

What does a service technician lead do?

Service technicians are skilled professionals who are responsible for installing and maintaining equipment used in the operations of an organization. These technicians are required to provide preventive maintenance on equipment and train maintenance personnel on the proper procedures to follow. They must assess customer complaints and negotiate appropriate compensation base on the severity of the situation. Service technicians must also lead a team of technicians in inspection and repair based on the Occupational Safety and Health Administration (OSHA) standards.

What does a repair technician do?

A repair technician's role focuses on assessing the problem or damage of a device and implementing solutions for it to function again. Although the extent of a technician's tasks will depend on the device or industry of employment, most of it revolves around troubleshooting, providing technical support, installing and writing programs, detaching and re-attaching wirings, welding, and even thoroughly discussing problems and solutions to clients. Furthermore, there are instances when a repair technician must work in a team setting that requires coordination and communication.

Service technician lead vs repair technician salary

Service technician leads and repair technicians have different pay scales, as shown below.

Service Technician LeadRepair Technician
Average salary$104,707$41,643
Salary rangeBetween $66,000 And $164,000Between $27,000 And $63,000
Highest paying CitySan Francisco, CANew York, NY
Highest paying stateAlaskaHawaii
Best paying companyMetaSoCalGas
Best paying industryTechnologyManufacturing

Differences between service technician lead and repair technician education

There are a few differences between a service technician lead and a repair technician in terms of educational background:

Service Technician LeadRepair Technician
Most common degreeBachelor's Degree, 35%Associate Degree, 38%
Most common majorBusinessElectrical Engineering
Most common college--

Service technician lead vs repair technician demographics

Here are the differences between service technician leads' and repair technicians' demographics:

Service Technician LeadRepair Technician
Average age4447
Gender ratioMale, 90.3% Female, 9.7%Male, 88.3% Female, 11.7%
Race ratioBlack or African American, 5.2% Unknown, 3.8% Hispanic or Latino, 15.6% Asian, 1.7% White, 72.9% American Indian and Alaska Native, 0.7%Black or African American, 11.3% Unknown, 4.3% Hispanic or Latino, 18.3% Asian, 4.6% White, 60.3% American Indian and Alaska Native, 1.2%
LGBT Percentage1%2%

Differences between service technician lead and repair technician duties and responsibilities

Service technician lead example responsibilities.

  • Manage and maintain the MPLS data and the IP and traditional voice networks for all HMX locations.
  • Manage a team of consultants that provide installation, upgrades, training and maintenance of Ellucian ERP products to clients.
  • Manage and organize SharePoint database for machine allocation.
  • Manage SDLC for development projects and develop productivity matrices.
  • Lead reporting team in defining application architecture for high-volume reporting system.
  • Assess needs and implement Ethernet network, wireless repeaters and GPS system for golf courses.
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Repair technician example responsibilities.

  • Lead small teams in the development and installation of residential and commercial electrical and HVAC systems to include smart home systems.
  • Repair hardware and software problems for both PC and mac computers.
  • Repair various air tools such as impact wrenches and die grinders for customers.
  • Gain extensive knowledge of all computer models including Compaq, Hewlett Packard and IBM.
  • Surface mount capacitors, resistors, crystals, IC chips, and other components require for repair.
  • Replace defective guitar and amplifier parts such as controls, jacks, resistors, capacitors, A/C cable, etc.
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Service technician lead vs repair technician skills

Common service technician lead skills
  • Customer Service, 16%
  • Java, 7%
  • Infrastructure, 7%
  • Patients, 7%
  • Preventative Maintenance, 5%
  • Customer Satisfaction, 5%
Common repair technician skills
  • Customer Service, 17%
  • Hand Tools, 9%
  • Customer Satisfaction, 8%
  • Preventative Maintenance, 6%
  • HVAC, 5%
  • Work Ethic, 5%

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