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The differences between service technician leads and repair technicians can be seen in a few details. Each job has different responsibilities and duties. While it typically takes 6-12 months to become a service technician lead, becoming a repair technician takes usually requires 2-4 years. Additionally, a service technician lead has an average salary of $104,707, which is higher than the $41,643 average annual salary of a repair technician.
The top three skills for a service technician lead include customer service, java and infrastructure. The most important skills for a repair technician are customer service, hand tools, and customer satisfaction.
| Service Technician Lead | Repair Technician | |
| Yearly salary | $104,707 | $41,643 |
| Hourly rate | $50.34 | $20.02 |
| Growth rate | 8% | 5% |
| Number of jobs | 144,132 | 162,051 |
| Job satisfaction | - | - |
| Most common degree | Bachelor's Degree, 35% | Associate Degree, 38% |
| Average age | 44 | 47 |
| Years of experience | 12 | 4 |
Service technicians are skilled professionals who are responsible for installing and maintaining equipment used in the operations of an organization. These technicians are required to provide preventive maintenance on equipment and train maintenance personnel on the proper procedures to follow. They must assess customer complaints and negotiate appropriate compensation base on the severity of the situation. Service technicians must also lead a team of technicians in inspection and repair based on the Occupational Safety and Health Administration (OSHA) standards.
A repair technician's role focuses on assessing the problem or damage of a device and implementing solutions for it to function again. Although the extent of a technician's tasks will depend on the device or industry of employment, most of it revolves around troubleshooting, providing technical support, installing and writing programs, detaching and re-attaching wirings, welding, and even thoroughly discussing problems and solutions to clients. Furthermore, there are instances when a repair technician must work in a team setting that requires coordination and communication.
Service technician leads and repair technicians have different pay scales, as shown below.
| Service Technician Lead | Repair Technician | |
| Average salary | $104,707 | $41,643 |
| Salary range | Between $66,000 And $164,000 | Between $27,000 And $63,000 |
| Highest paying City | San Francisco, CA | New York, NY |
| Highest paying state | Alaska | Hawaii |
| Best paying company | Meta | SoCalGas |
| Best paying industry | Technology | Manufacturing |
There are a few differences between a service technician lead and a repair technician in terms of educational background:
| Service Technician Lead | Repair Technician | |
| Most common degree | Bachelor's Degree, 35% | Associate Degree, 38% |
| Most common major | Business | Electrical Engineering |
| Most common college | - | - |
Here are the differences between service technician leads' and repair technicians' demographics:
| Service Technician Lead | Repair Technician | |
| Average age | 44 | 47 |
| Gender ratio | Male, 90.3% Female, 9.7% | Male, 88.3% Female, 11.7% |
| Race ratio | Black or African American, 5.2% Unknown, 3.8% Hispanic or Latino, 15.6% Asian, 1.7% White, 72.9% American Indian and Alaska Native, 0.7% | Black or African American, 11.3% Unknown, 4.3% Hispanic or Latino, 18.3% Asian, 4.6% White, 60.3% American Indian and Alaska Native, 1.2% |
| LGBT Percentage | 1% | 2% |