The Manager - Food and Beverage plays a critical role in providing strategic leadership and operational oversight for all food and beverage operations in their area of the park. The Manager Food and Beverage will help set agendas and guidelines for training, purchasing, budgeting, staffing, inventory, and cost controls. The Manager Food and Beverage reports directly to the Director of Food & Beverage and collaborates with other departments to support park-wide initiatives.
Responsibilities:
• Lead all food & beverage operations in area of responsibility with a focus on service quality, operational efficiency, and overall guest satisfaction.
• Drive financial performance by consistently meeting or exceeding revenue, margin, and cost of goods goals; maintain full accountability for achieving budgeted results.
• Lead labor planning and optimization across all F&B locations in area of responsibility, ensuring effective staffing levels, accurate scheduling, productivity management, and compliance with time & attendance expectations.
• Oversee financial controls, including sales accuracy, system integrity, labor cost management, and alignment to division reporting standards.
• Provide leadership and development for F&B Area Managers and supervisors, including hiring, training, coaching, and performance accountability.
• Ensure all facilities, equipment, and F&B locations remain clean, safe, functional, and operationally ready; support maintenance and capital planning needs.
• Partner with the Director of Food & Beverage & Executive Chef on menus, concepts, product strategy, and efficiency improvements while ensuring full compliance with health, safety, and licensing requirements.
Qualifications:
High School Diploma or GED required; Bachelor's Degree preferred.
Minimum of 2-4 years in food and beverage management; 4 years supervisory experience preferred.
Proficient in Microsoft Outlook, Excel, and Word.
Valid ServSafe Food Manager Certification preferred. Valid ServSafe Alcohol Certification preferred.
Valid driver's license required.
Ability to work flexible hours including nights, weekends, and holidays.
Must pass background check and drug screening per company policy.
$42k-59k yearly est. Auto-Apply 2d ago
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ServiceNow Delivery Lead Manager
Accenture 4.7
Shift manager job in Detroit, MI
We Are:
A global professional services organization, which includes being a vital services partner to the world's major cloud providers - ServiceNow, AWS, Azure, Google, and others. Choose Accenture and make delivering innovative work part of your extraordinary career!
The Accenture ServiceNow Business Group's platform-led approach unites the industry and technology transformation expertise of Accenture with ServiceNow to deliver on the promise of digital business. We help our clients thrive in the cloud continuum, reimagine service and customer operations, and modernize work to achieve the full potential of the platform.
Accenture's ServiceNow practice can help any organization determine how to best respond to changing business needs and coordinate services across the enterprise for greater speed, agility and efficiency, all delivered at scale.
Learn more about ServiceNow at Accenture Here (**************************************************************
You Are:
A ServiceNow Delivery Lead Manager responsible for the successful delivery of ServiceNow solutions and services in a client consulting environment.
+ An experienced ServiceNow developer.
+ You're willing to roll up your sleeves to develop in the ServiceNow platform for our clients.
+ You take time to seek out information about new applications in ServiceNow and stay up to date on the latest offerings.
+ You are someone that is process oriented and prefers order over chaos.
+ You are comfortable asking for help from peers and Subject Matter Experts
+ Strong background working with Enterprise Software companies and/or Consulting companies.
The Work:
+ Lead consulting engagements from post sales stage to successful delivery of the project in terms of scope, deliverables, budget, client satisfaction and achievement of required business outcomes.
+ Manage all aspects of project delivery and solution delivery
+ Lead and manage the implementation project team
+ Prepare all client facing and internal deliverables such as project plan, issues/risk register and weekly status reports
+ Identify opportunities to provide additional value to our clients and to work internally with the ServiceNow account teams to progress
+ Drive the continuous improvements of our implementation methodology and service offerings based on client experiences
+ Proven experience of leading the deployment of Enterprise Software (ideally ITIL related) solutions in client environments
+ Strong background working with Enterprise Software companies and/or Consulting companies
+ Demonstrated ability to influence and consult (providing options with pros, cons and risks) while providing thought leadership to sponsors/stakeholders in solving governance, program/project management, business process and/or technical problems
+ As a member of the ServiceNow Business Group you will have access to our robust training and certification opportunities.
Travel may be required for this role. The amount of travel will vary from 0 to 100% depending on business need and client requirements.
Basic Qualifications
+ Minimum 5 Years' knowledge and experience working with or implementing ServiceNow
+ Minimum 3 Years' experience in JavaScript or related application development
+ Completed Certification - ServiceNow Certified System Administrator (CSA)
+ Minimum of 1 ServiceNow Certified Implementation Specialist (CIS) certifications
+ Bachelor's degree or equivalent (minimum 12 years) work experience. (If Associate's Degree, must have minimum 6 years work experience)
Bonus Points if you have
+ PMP or CSM certification
+ Strong interpersonal skills, customer centric attitude
+ Proven team player and team builder
+ Strong organizational and analytical skills
+ Familiarity with SaaS deployments and its supporting architecture
+ A degree or equivalent, preferably in Information Technology and a proven background in consulting and project management
+ ITIL V3 or V4 Foundations Certification preferred
Professional Skill Requirements
+ Proven ability to build, manage and foster a team-oriented environment
+ Proven ability to work creatively and analytically in a problem-solving environment
+ Desire to work in an information systems environment.
+ Excellent communication (written and oral) and interpersonal skills.
+ Excellent leadership and management skills.
Compensation at Accenture varies depending on a wide array of factors, which may include but are not limited to the specific office location, role, skill set, and level of experience. As required by local law, Accenture provides a reasonable range of compensation for roles that may be hired as set forth below.We accept applications on an on-going basis and there is no fixed deadline to apply.
Information on benefits is here. (************************************************************
Role Location Annual Salary Range
California $94,400 to $266,300
Cleveland $87,400 to $213,000
Colorado $94,400 to $230,000
District of Columbia $100,500 to $245,000
Illinois $87,400 to $230,000
Maryland $94,400 to $230,000
Massachusetts $94,400 to $245,000
Minnesota $94,400 to $230,000
New York/New Jersey $87,400 to $266,300
Washington $100,500 to $245,000
#LI-NA-FY25
Requesting an Accommodation
Accenture is committed to providing equal employment opportunities for persons with disabilities or religious observances, including reasonable accommodation when needed. If you are hired by Accenture and require accommodation to perform the essential functions of your role, you will be asked to participate in our reasonable accommodation process. Accommodations made to facilitate the recruiting process are not a guarantee of future or continued accommodations once hired.
If you would like to be considered for employment opportunities with Accenture and have accommodation needs such as for a disability or religious observance, please call us toll free at **************** or send us an email or speak with your recruiter.
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We believe that no one should be discriminated against because of their differences. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law. Our rich diversity makes us more innovative, more competitive, and more creative, which helps us better serve our clients and our communities.
For details, view a copy of the Accenture Equal Opportunity Statement (********************************************************************************************************************************************
Accenture is an EEO and Affirmative Action Employer of Veterans/Individuals with Disabilities.
Accenture is committed to providing veteran employment opportunities to our service men and women.
Other Employment Statements
Applicants for employment in the US must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the United States.
Candidates who are currently employed by a client of Accenture or an affiliated Accenture business may not be eligible for consideration.
Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process. Further, at Accenture a criminal conviction history is not an absolute bar to employment.
The Company will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. Additionally, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the Company's legal duty to furnish information.
California requires additional notifications for applicants and employees. If you are a California resident, live in or plan to work from Los Angeles County upon being hired for this position, please click here for additional important information.
Please read Accenture's Recruiting and Hiring Statement for more information on how we process your data during the Recruiting and Hiring process.
$100.5k-245k yearly 7d ago
Selling General Manager - HME
Wynne Hires, LLC
Shift manager job in Detroit, MI
A Selling General Manager in this role, is responsible for opening a new market location in the Richmond, VA Area, and for hiring a team and growing the business. EXPERIENCE WITH HOME MEDICAL EQUIPMENT, A MUST.
Manage and grow a local market with expertise in (B2C) residential (DME) Durable Medical Equipment
for patient mobility, safety, and independence in the home. As a Selling General Manager, you will
lead your team to earn 5-star customer experience reviews, through consultative in-home sales
appointments, timely installation of new equipment, and responsive service for maintenance and
repairs.
Sales & Marketing Expectations:
• Achieve sales goals for number of appointments, conversation rate and total sales
revenue.
• Timely completion of estimates and contracts with a clear product solution and scope of
work.
• With Shared Services support, lead your team in relationship development with community and
patient referral sources, holding in-services, and hosting events to promote in-home mobility
products.
Operations Responsibilities:
• Review each sale and project to confirm quality standards of product, installation and customer
satisfaction.
• Local vendor management - find and develop relationships with local and regional
subcontractors/vendors as needed.
• Point of Escalation - respond to and resolve escalated situations with customers, systems, and
processes.
• Maintain accurate and adequate inventory for all stocked equipment.
• Manage fleet/vehicle maintenance, repairs and cleanliness.
• Ensure timely response and completion of all service calls; tracking warranty information,
confirming satisfactory completion and billing of all service requests.
Leadership Responsibilities:
• Lead by example with ride-alongs, mentoring, and developing an understanding of each role
(marketing, sales, production).
• Hire, train and develop your team to achieve goals and exceed customer and referral partner
expectations.
• Achieve revenue targets and manage costs to a budget on a monthly, quarterly, and yearly basis,
ensuring net profit goals are met.
• Scale and grow your local market.
• Communicate, educate and ensure team compliance with laws, regulatory agencies, and company
policies.
Required Industry Experience, Skills, and Travel
• Residential Durable Medical Equipment (DME) industry experience required (B2C).
• Proven experience as a successful Sales producer and manager.
• Excellent spoken and written communication skills, presentation skills, and project management skills.
• Strong interpersonal skills and the ability to lead and develop a team.
• Excellent leadership and decision-making skills.
• Financial acumen including understanding of a budget.
• Excellent problem-solving skills.
• Knowledgeable in Microsoft Word, Excel, Outlook, PowerPoint, and Teams.
• Travel up to 10% as needed.
Total Rewards:
• Base salary plus incentive = total compensation of $120,000.
• Benefits include medical insurance, dental insurance, vision care insurance, 401k, employer paid life insurance and long-term disability insurance.
• Paid time off includes paid holidays and three weeks of PTO.
• Training includes virtual and in-person learning and development, product development training,
ongoing support, and the opportunity to grow personally and professionally in an expanding organization.
$120k yearly 4d ago
General Manager
Fourgrounds Coffee
Shift manager job in Plymouth, MI
Fourgrounds General Manager - Fourgrounds Coffee Studio (Plymouth, MI)
About Fourgrounds:
Fourgrounds is a new coffee shop and creative media hub in downtown Plymouth, MI-where craft coffee meets local storytelling. As we prepare for launch, we're hiring a General Manager to lead our team, own operations, and build a best-in-class guest experience. This is a ground-floor opportunity to grow with a unique hybrid concept.
Position Overview:
The General Manager is responsible for all aspects of store operations, from guest service and staff development to inventory management and financial performance. You'll lead a team of baristas and front-of-house staff, while managing costs, enforcing standards, and creating an outstanding environment for customers and employees alike.
Job Responsibilities -
Front of House:
Hire, onboard, train, schedule, and coach a high-performing team
Motivate employees to deliver excellent service
Provide feedback, coaching, and development to team members
Enforce store policies and foster a positive, productive workplace
Maintain a clean, welcoming, and well-organized space
Address guest concerns promptly and professionally
Back of House & Operations:
Oversee all store operations and report to ownership/corporate staff
Manage P&L, meet sales targets, and control labor and operating costs
Maintain accurate par levels, ordering guides, and prep sheets
Ensure consistency in food and beverage quality, following recipes and procedures
Keep inventory and retail coolers organized, stocked, and visually appealing
Maintain high standards for cleanliness, organization, and health code compliance
Oversee sanitation of workstations, tools, and storage areas
Ensure compliance with food safety, health codes, and cash handling policies
Reconcile cash deposits with POS system daily
Coordinate event strategy with WDIV events team/coordinator
Administrative & Strategic Duties:
Create, manage, and adjust team schedules; approve shift changes and fill-in for absences
Provide insights and feedback to ownership; help manage workplace change(s)
Manage employee relations by addressing conflict resolution, performance challenges, and fostering positive interpersonal dynamics.
Represent and promote the Fourgrounds brand in the community
Support cross-functional collaboration with the in-house media studio
Coordinate store operations with local programming staff and daily broadcast of station lifestyle show
Report performance to ownership and help implement operational improvements
Key Qualifications:
3+ years of experience managing a café or restaurant preferred
Strong understanding of café operations, food safety, and customer service
Skilled in balancing supply and demand, ordering, and inventory
Ability to manage multiple priorities in a fast-paced environment
Strong interpersonal, organizational and problem-solving skills
Familiarity with coffee equipment, drinks, and café operations is a plus
Effective leader with experience coaching and mentoring teams professionally
Proficiency in POS systems and basic financial reporting
Skill in maintaining detailed communication and organization in restaurant industry
Positive and enthusiastic attitude
Experienced in managing budgets, costs, and business metrics (sales, labor, profitability, etc.).
ServSafe or food safety certification (or willingness to obtain)
Ability to work full-time including early mornings, evenings, weekends and holidays.
Location & Schedule:
Location: Downtown Plymouth, MI
Schedule: Full-time (Includes mornings, evenings, weekends, and holidays)
No Phone Calls Please
Fourgrounds Coffee is an Equal Opportunity Employer. In addition to complying with the requirements of federal law, Fourgrounds Coffee will comply with applicable state and local laws prohibiting employment discrimination. Any offer of employment is conditional upon the successful completion of a pre-employment drug screening, investigative background check, employment/education verifications and reference checks.
$43k-80k yearly est. 19h ago
General Manager
Variant Partners
Shift manager job in Belleville, MI
General Manager - U.S. Division (Global Manufacturing Group)
Our client, a global manufacturing organization with a profitable and growing U.S. division, is seeking a General Manager to lead the business with full P&L ownership. With strong operations leadership already in place, this role is centered on commercial performance, customer engagement, and strategic growth.
Key Responsibilities:
Lead U.S. strategy and financial performance, including P&L, budgeting, forecasting, and investment planning
Drive the commercial agenda: sales strategy, key account growth, pipeline development, and pricing
Expand new business while deepening senior-level customer relationships, particularly in automotive and adjacent markets
Ensure alignment of commercial goals with operational capabilities in partnership with the Head of Operations
Build and develop a high-performing leadership team; promote a culture of accountability and continuous improvement
Serve as the senior representative with customers, suppliers, and global leadership, ensuring alignment with group strategy
Qualifications:
Bachelor's degree required; MBA preferred
10+ years of progressive leadership experience in manufacturing
Demonstrated success in sales leadership, business development, and key account management
Automotive Tier I or Tier II experience preferred; global or matrixed exposure a plus
Strong strategic thinking, commercial acumen, and leadership presence
If you are interested in exploring this further, please apply to this posting.
$43k-80k yearly est. 19h ago
General Manager
Aerostar Manufacturing
Shift manager job in Romulus, MI
We are seeking for an experienced General Manager / Operations Manager to lead day-to-day manufacturing operations at our facility in Fairview, PA. This is an on-site leadership role responsible for driving operational excellence, quality, and performance in a regulated manufacturing environment.
Key Responsibilities:
Lead overall plant operations including Production, Quality, Engineering, and Supply Chain
Drive safety, quality, delivery, and cost performance
Ensure compliance with Aerospace, Defense, and Medical standards
Develop and lead management and shop-floor teams
Support continuous improvement, Lean initiatives, and strategic goals
Qualifications:
8+ years of leadership experience in manufacturing operations
Aerospace, Defense, and/or Medical manufacturing background required
Strong knowledge of CNC machining and production environments preferred
Experience with AS9100 and/or ISO 13485
Proven leadership, decision-making, and team development skills
Onsite Location:
Windsor Beach Technologies, Inc.
7321 Klier Drive East
Fairview, PA 16415
$43k-80k yearly est. 2d ago
Fine Dining General Manager
Cicero Hospitality Group, LLC
Shift manager job in Detroit, MI
Role Description
This is a full-time on-site role for a Fine Dining General Manager located in Metro Detroit, MI. The Fine Dining General Manager will oversee daily operations to ensure the highest level of customer satisfaction. Responsibilities include managing front-of-house and back-of-house staff, creating and enforcing service standards, maintaining budgets, ensuring compliance with health and safety regulations, overseeing inventory and ordering, handling guest concerns, and collaborating with the culinary team to ensure exceptional service. The role also includes developing marketing strategies to promote the restaurant and managing vendor relationships.
Qualifications
Strong leadership, team management, and staff training skills.
Knowledge of fine dining operations, food and beverage service standards, and luxury guest experience expectations.
Proficiency in budgeting, financial management, and inventory tracking.
Familiarity with health, safety, and food handling regulations and compliance requirements.
Exceptional interpersonal, communication, decision-making, and problem-solving abilities.
Experience with marketing strategies specifically for high-end dining establishments.
Ability to work in a fast-paced environment while maintaining attention to detail and quality control.
Prior experience in restaurant or food service management is required, with experience in fine dining preferred.
Bachelor's degree in Hospitality, Business, or a related field is preferred.
Sommelier certification is a plus.
$43k-81k yearly est. 2d ago
KFC Restaurant General Manager G135409 - WOODVILLE [OH]
KFC 4.2
Shift manager job in Oregon, OH
Getting Started
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Job you are applying for:
KFC Restaurant General Manager
at the following location(s):
G135409 - WOODVILLE [OH] - Oregon, OH
Resume Application
View Job Description - KFC Restaurant General Manager
Description:
Looking for a rewarding career in the fast-food industry? KBP Foods, a leading franchisee of KFC, is hiring a Restaurant General Manager for our growing team. With over 800 locations nationwide, we offer an exciting work environment and numerous opportunities for advancement. As the Restaurant General Manager, you will have the chance to lead a team, implement strategies, and make a real impact on the success of our business. Join our team and be part of a company that values its employees and promotes a positive work culture. Apply now and take the first step towards a fulfilling career with KBP Foods.
What's in it for you:
Annual awards trip based on restaurant performance. Top 10 % of GMs in each region attend.
Ability to develop your leadership skills and seek above store level opportunities with our internal leadership development program.
Employee perks such as cell phone discounts; Saving Match Program, Employee Assistance Program through KBP Cares.
Earn your GED for free, college scholarships and free online tuition.
Medical, Dental, Vision benefits and accrued PTO
Free shift meal and an employee discount at our KFC restaurants.
Paid Training
Bonus Program: As a Restaurant General Manager, you will be eligible to participate in a Bonus Program, which is paid out every period, based on restaurant performance.
What a day in the life for a Restaurant General Manger can look like:
Control profitability by following cash control/security procedures, maintaining property inventory levels, managing labor, reviewing financial reports, and taking appropriate actions.
Recruit, interview and hire Team Members, ShiftManagers and Assistant General Managers.
Coach and train all employees in operational excellence to ensure restaurant success.
Complete inventory counts every other week.
Ensure the restaurant is kept clean, and the team provides an exceptional visit for the guests with friendliness and a quality product.
Requirements:
What you bring to the table:
Minimum 1 year of experience as General Manager in food service or retail environment, including Profit & Loss responsibility preferably in quick serve restaurant (QSR).
Managers must be at least 18 years old.
Availability to close the restaurant at least two nights a week.
Ability to lift, carry, stack, push or pull heavy objects. Stand and walk constantly for entire shifts. Maneuver through compact spaces safely and operate restaurant equipment.
What KBP brings to the table:
KBP Foods, a part of KBP Brands is a leading restaurant franchise group with a clear vision: to create a great place to work, a great place to eat, and a great place to own. We're looking for dedicated individuals that align with our core values and are passionate about Diversity, Equity, Inclusion, Belonging (DEIB+), Growth Opportunities, and a Positive Culture.
•Grown to over 1,000 restaurants in 20 years.
Opportunities in 31 states
Over 50% of store leadership has been promoted internally in the last year.
If you are looking to be part of an energetic, entrepreneurial company with countless opportunities for growth - personally, professionally, and financially - then a career with KBP Brands IS the right fit for you.
Additional Info:
Restaurant General Manager Employees are entitled to compensation commensurate with skill and experience. The exact compensation will vary based on skills, experience, location, and other factors permitted by law and will be discussed during the hiring process. The expected starting compensation ranges for new hires in this position in various states and jurisdictions are as follows:
State of Maryland: $53,000 to $58,000
State of New York: $55,000 to $60,000
New York City: $65,000 to $70,000
Cincinnati, OH: $54,000 to $58,000
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Disability Accommodation for Applicants
KBP Foods is committed to providing individuals with disabilities with reasonable accommodations in its job application and hiring process. If you have difficulty using our on-line application system because of a disability, you may contact us at the following email address and phone number: ************************ or **************.
This email address is reserved for individuals who require an accommodation due to a disability only. The KBP Foods representative who monitors this email account will not have access to existing profiles in the system and will be unable to provide any application status updates.
$65k-70k yearly 8d ago
Shift Manager
Arby's, LLC 4.2
Shift manager job in Warren, MI
We're glad you're here. You may know us as the brand with Roast Beef and Curly Fries - but we are also crafting incredible career opportunities. You're in the right place if you're here for:
Weekly Pay
Flexible Schedule
Free shift meal and family dining discount*
Discounted Curly Fries (and all our menu items for that matter)
Best in Class Training & Continuous Learning
Advancement Opportunities
Paid Time Off*
401(k) Retirement Plan*
Tuition Benefits*
Medical, Dental and Vision*
Champions of Hope*
Cash Referral Program
Journey Wellbeing Support Tool
PerkSpot Discount Program
Recognition Program
Slip Resistant Shoes Programs
Community & Charitable Involvement
Igniting Dreams Grant Program
Training Contests
You're also in the right place if you're looking for a company where you can dream big, work hard, get it done, play fair, have fun, and make a difference.
BRING HOME THE BACON
You will help operate the restaurant on a day-to-day basis as a ShiftManager. You will help the management team, ensuring that every shift operates smoothly. You'll also help team members through performance and training initiatives. Your ability to provide exceptional customer service will keep customers coming back for more. To qualify for this ShiftManager, the-road-to-success-is-paved-with-meats job you:
Have at least six months of restaurant or retail management experience.
Have impressive examples of providing exceptional customer service.
At least 18 years of age.
Eligible to work in the U.S.
Not sure if your experience aligns? We encourage you to apply. Meat-lover or not, all backgrounds are welcome here.
WHO WE ARE AND WHAT WE DO
The Arby's brand purpose is Inspiring Smiles Through Delightful Experiences. Arby's delivers on its purpose by celebrating the art of Meatcraft with a variety of high-quality proteins and innovative, crave-able sides, such as Curly Fries and Jamocha shakes. Arby's Fast Crafted restaurant services feature a unique blend of quick-serve speed combined with the quality and made-for-you care of fast casual. Arby's Restaurant Group, Inc. is the franchisor of the Arby's Brand and is part of the Inspire Brands family of restaurants headquartered in Atlanta, Ga. Arby's, founded in 1964, is the second-largest sandwich restaurant brand in the world with more than 3,500 restaurants in nine countries. Our goal is to be the best in the business, and we can't do that without great people like you.
Arby's is an equal opportunity employer.
* Subject to availability and certain eligibility requirements.
$29k-35k yearly est. 7d ago
Full Time Shift Supervisor
Ace Hardware 4.3
Shift manager job in Brooklyn, MI
About Ace Retail Group
Ace Retail Group (ARG), is a division of Ace Hardware Corporation that owns and operates several Ace brands, including Westlake Ace, Great Lakes Ace, Buikemas Ace, Outer Banks Ace, Dennis Company, and Breed & Company.ARG is one of the largest hardware retailers in the United States and has two headquarters located in Lenexa, KS and Farmington Hills, MI.ARGs origins date back over a century and operates over 250 neighborhood stores located throughout the United States.Great people make ARG stand out in our industry, and we are looking for individuals who strive for personal and professional growth, and who want to work with a company founded on (and still led by) our solid Core Values of: Winning, Excellence, Love, Integrity, Gratitude, Humility and Teamwork.
General Summary
The Floor Supervisor will assist with managing overall store operations and assume primary responsibility for store operations in the absence of the General Manager and/or Assistant Managers. The Floor Supervisor will also assist in managing and directing staff to achieve company goals and objectives.
Essential Duties & Responsibilities:
Customer Service
Project a positive representation of Ace Retail Group.
Proactively assist customers in solving problems.
Greet customers entering and throughout the store. Thank customers when finished and when they are leaving the store.
Project a friendly, outgoing demeanor; work well with customers as well as associates.
Ensure all calls and pages are answered promptly, courteously and effectively.
Handle customer complaints. Work to resolve problems with the customer and have Ace Retail Group's best interest taken into consideration.
Possess excellent product knowledge and knowledge of store layout and location of products.
Store Operations
Ensure a positive, professional and safe work environment for all associates.
Supervise the general operations of the entire store.
Responsible for opening and closing the store.
Assist with the implementation of Store Support Center programs.
Help ensure successful Loss Prevention, Safety and Internal Audits.
Work with General Manager, Assistant Manager-Operations and Assistant Manager-Merchandising on all aspects of running the store.
Communicate any operational or managerial issues to the General Manager in a timely manner.
Assist with daily maintenance, orderliness and cleanliness of the sales floor, stock room and outdoor merchandise areas.
Help ensure that weekly price changes and label updates are completed timely and accurately.
Assist with all cashiering functions including training, maintenance, audits, and reports.
Perform all other duties as assigned.
Inventory & Merchandising
Help ensure forklift operations and receiving is completed in a safe and efficient way.
Assist to ensure receiving; checking in and stocking of merchandise for the store is being done completely.
Assist with maintenance of back stock levels.
Assist to ensure that cycle counts and negative on hand reports are completed timely and accurately.
Assist with merchandise resets throughout the store.
Assist to ensure all signage is current in the store.
Present a clean and orderly sales floor, including end caps and promotional and incremental merchandising.
Leadership
Manage all aspects of store operations in the absence of the General Manager, Assistant Manager-Operations or Assistant Manager-Merchandising.
Lead by example; be approachable by all associates and customers.
Assist in training of all associates.
Participate in store meetings.
Communicate any merchandising, cost control or sales idea to the General Manager for follow up.
Work with the General Manager, Assistant Manager-Operations, and Assistant Manager-Merchandising to prepare for advancement.
Other Essential Requirements
Ability to exhibit and incorporate our Core Values into daily decisions and interactions with others:
WINNING In business, money is the score. To win, we must perform, compete, and have fun.
EXCELLENCE Striving to be our best through continuous improvement and inspiration.
LOVE Love the people, love the work and love the results.
INTEGRITY Honesty, reliability, high character and ethical behavior.
GRATITUDE Appreciating being in the business of serving others.
HUMILITY A modest and respectful approach to leadership and work.
TEAMWORK Collaboration over control or credit; together we are Ace.
Previous retail management experience preferred. Hardware experience preferred.
Standing, walking, lifting (up to 25lbs) and climbing.
Compensation Details
$15.00 per hour
For a full list of benefits and open positions, please visit us at: ************************************************************
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Equal Opportunity Employer
Ace Retail Group is committed to a policy of promoting equal employment opportunities. The company recognizes the importance of diversity and leveraging the skills and talents of all people to the mutual advantage of each individual and the organization. The company is committed to the prevention of employment discrimination related to race, religion, color, sex (including sexual harassment), gender identity, national origin, age, marital status, disability and military discharge, or any other action covered by federal or state laws.
Required
Preferred
Job Industries
Retail
$15 hourly 19h ago
Assistant Manager
Carrols Restaurant Group, Inc. 3.9
Shift manager job in Ann Arbor, MI
Carrols LLC is the largest Burger King Franchise. We own and operate over 800 Burger King Restaurants. We've been in the burger business for over 55 years so we know a little bit about success. We're all about finding talented folks and giving them the tools and the knowledge to make it to the top.
SUPERIOR BENEFITS...COMPETITIVE SALARIES...ADVANCEMENT OPPORTUNITY! If you're ready for a job that sizzles with potential, you're ready for Burger King! While managing a million-plus dollar-a-year restaurant, you will develop business disciplines in Accounting, Human Resources, Training, Marketing, Sales Building, and Cost Controls.
We realize that in order for our managers to be successful in an ever-changing business environment, we must devote time, effort, and commitment to their on-going development needs. The Carrols Management Development Program is the best in the business. The program is well defined, comprehensive, and always on the cutting-edge of new learning initiatives.
Our outstanding benefit package includes, life, medical, dental, and vision insurance, short-term and long-term disability insurance, flexible spending plan, company matched 401(k), quarterly bonus program, paid vacation time, personal days, clothing allowance, tuition assistance and much more.
Essential Job Requirements:
Ability to work a 50 hour work week which will include nights, weekends and some holidays.
High school diploma or equivalent
Basic Computer Skills
Valid Driver's License and Personal Transportation
Out-going Personality
Job Responsibilities:
Direct, control and coordinate subordinates to deliver quality product to our guests in the most efficient and friendly way possible.
Inventory Management
Bank Deposits
Training
Performance appraisals
Maintain a safe work environment for all employees and guests
Other duties as assigned
The restaurant is only the beginning. A commitment to do the best job possible, regardless of the task, is evident throughout our organization. We offer real career opportunities. If you are motivated and want to test your potential, Carrols is the perfect place for you.
If this sounds like you, and would like to be part of a great team and work with people who care, please submit your resume today.
Carrols LLC is an Equal Opportunity Employer
$27k-39k yearly est. 8d ago
Food Service Supervisor
Elior North America 3.5
Shift manager job in Toledo, OH
**Job Reference Number:** 33689
**Employment Type:** Full-Time **,** Onsite
**Segment:** Community Meals
**Brand:** Trio-Community-Meals
**State:** Ohio (US-OH)
**The Role at a glance:**
We are looking to add an experienced, motivated food service supervisor to our Trio Community Meals team in Toledo, OH. As a food service supervisor, you will have the opportunity to directly oversee the production and service of meals.
**What you'll be doing:**
+ Providing hands-on supervision and oversight for the preparation, cooking, and portioning of meals, following company recipes based on daily needs and contractual obligations.
+ Ensuring all meals meet standards for quality.
**What we're looking for:**
_Must-haves:_
+ Experience supervising multiple employees.
+ Strong communication, interpersonal, and organizational skills.
+ Excellent attention to detail and service knowledge.
_Nice-to-haves:_
+ An advanced degree in culinary arts or a related field.
+ Food Handler's certification.
**Compensation Range**
$14/hr.
**Our Benefits:**
+ Medical (FT Employees)
+ Dental
+ Vision
+ Voluntary UNUM offering for Accident, Critical Illness and Hospital Indemnity
+ Discount Program
+ Commuter Benefits (Parking and Transit)
+ EAP
+ 401k
+ Sick Time
+ Holiday Pay (9 paid holidays)
+ Tuition Reimbursement (FT Employees)
+ Paid Time Off
**About Trio-Community Meals:**
A career with Trio is a career spent focused on your community. From senior living to hospital and care facilities, Trio focuses on service to the most vulnerable members of your community. Each day, you can feel confident that the work you do has a real, meaningful impact on the people around you.
**About Elior-North America:**
Elior North America is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. We are committed to diversity and encourage applications from people of all backgrounds and abilities. We take pride in supporting the development of our employees and their skills at all levels and in fostering an environment of growth.
At Elior North America, we are committed to offering growth and advancement opportunities for all of our employees. The valuable skills and experience you've gained with Elior will propel you further in your career, whether with our corporate office or one of our brand segments.
**Disclaimer:** This job description can be revised by management as needed.
$14 hourly 8d ago
Assistant Manager
J.Crew
Shift manager job in Rochester Hills, MI
Our Story We think shopping should be fun. Actually, really fun. As in scoring our exclusive collection of colorful, classic styles at prices that can't be beat. A fan of lots of options in amazing fits? You've got it. Looking for some great accessories you won't find anywhere else? Check. Need to get dressed for a day at the office, a weekend get-together or your next family vacation? Easy, preppy-inspired outfits are a part of our DNA, so we've got you covered. Whatever the occasion, we've got styles for the whole family that'll have your crew looking good. Plus, there always deals waiting for you... 24 hours a day, seven days a week.
Job Summary
As an Assistant Manager, you are a key member of the leadership team. You're responsible for supporting a profitable business--focusing on creating genuine connections that foster customer loyalty, love of the brand, and strong community engagement. You're responsible for providing in-the-moment feedback and coaching so each team member can contribute at their highest potential. You'll partner with your leadership team to make adjustments when needed to drive the business forward, while seamlessly stepping in on tasks when needed.
Job Responsibilities
Be the role model for creating personalized connections with customers that drive loyalty and excitement for the brand.
Observe associate performance on the selling floor and assist if necessary to make a connection or sale.
Lead fit sessions that enhance product knowledge and fuel a style obsession.
Help associates make the most of each customer interaction by sharing specific actions to improve outcomes.
Ensure the team is always on track to make their goals and exceed customer expectations.
Own the selling floor and ensure that the right people are in the right place at the right time.
Be ready to step in for another manager as needed.
Plan and execute local events that tie to the community and fuel incremental traffic and sales.
Act in a manner that aligns with our values.
(About you) You'll be great in the role if you ...
Love our brand, customers and teams.
Have a great fashion aesthetic and are plugged in to what's happening in the industry and community.
Have a track record of setting and achieving goals.
Are energized by change; shift gears quickly and rally the team behind new strategies and projects.
Make smart decisions by: actively listening, understanding data and looking beyond the obvious.
Have a high school diploma or equivalent combo of education and experience.
Have 2 or more years of experience with similar scope, specialty retail preferred.
Communicate effectively and confidently.
Process information and operate store systems accurately.
Are available when we are busy, including: nights, weekends and holidays.
Are adept with technology and apps and familiar with industry-related blogs and feeds.
Must bend, reach, stretch for product as well as lift, carry and move at least 40 pounds | 18 kilos.
Must regularly move around all store areas and be accessible to customers.
Before we wrap, a word about a few of our way cool perks...
Competitive base pay and bonus programs
Flexible days and hours
Amazing merchandise discounts
24/7 free confidential help with a variety of personal and work concerns
Personal and professional development
Giving back -volunteer program, disaster relief funds, charitable matching donations*
Medical, dental, vision, life insurance, pet insurance, legal plan, ID theft, commuter benefit*
Time Away - paid time off, holidays, parental leave, disability leave, bereavement*
401(k) plan with company matching contributions*
Note: availability of these benefits and perks may be subject to work location & employment type and may have certain eligibility requirements.
Hourly Range: $17.75 - $22.30
At J.Crew Group (JCG) we aim to pay competitively for our company's size and industry. The base salary offered will take into account internal equity and may vary depending on the candidate's geographic region of work premises, job-related knowledge, skills, and experience among other factors. The base salary is just one component of J.Crew Group's competitive total rewards strategy that also includes the opportunity for bonus, competitive benefits and perks.
One of our core focuses here at JCG is creating a community and culture that builds belonging. We are deeply committed to our Diversity, Equity and Inclusion efforts, and we warmly welcome job applicants of all backgrounds.
JCG is proud to affirmatively provide equal opportunity to all associates and qualified applicants without regard to race, color, religion, national origin or citizenship, age, sex, marital status, ancestry, legally protected physical or mental disability, veteran status, gender identity, sexual orientation or any other basis protected under applicable law.
$17.8-22.3 hourly 8d ago
Assistant Manager
Panda Restaurant Group 4.6
Shift manager job in Troy, MI
The ideal candidate will be responsible for driving the company's key performance indicators by delivering an exceptional in-store experience. In order to do this, the candidate will build and train an effective team, and effectively incorporate business trends and customer feedback into the training of employees.
Responsibilities
Build effective relationships with associates, peers and supervisor to develop a high performing team
Analyze reporting and business trends to make strategic decisions to drive results
Directly supervise the business, ensuring, and maintaining high quality standards
Consistently assess and provide ongoing performance feedback to all levels of team members
Qualifications
Minimum high school education or equivalent
2+ years' of retail or equivalent management experience
Strong verbal or written communication skills
$29k-44k yearly est. 3d ago
Store Manager
American Jewelry and Loan
Shift manager job in Detroit, MI
American Jewelry and Loan is the premier operator of pawnshops in Michigan. While nationally known as “Hardcore Pawn” for our store at 8 Mile and Greenfield, we operate 4 other locations in Hazel Park, Pontiac, Lincoln Park and Southgate. We are focused on growth and looking for talented individuals to share in that growth and that share our CORE values:
1. We are a 4th generation family-owned pawnshop.
2. We take pride in everything that we do.
3. We demonstrate competency in action.
4. We have one another's backs
5. We win.
If you thrive in a
results orientated
, performance driven,
team orientated
environment where your hard work and dedication will set you on the path to your personal and professional success, American Jewelry and Loan is a place to grow.
Manager candidates:
Exemplify the mission, vision, and values of American Jewelry and Loan.
Have an entrepreneurial mindset,
Demonstrate the ability to build a team capable of achieving operational excellence through effective delegation and follow-up.
Understand Profit and Loss statements with focus on managing and moving all merchandise ranging from fine jewelry to electronics to home furnishings.
Able to report to owners and be a part of a leadership team with focus on understanding current business trends and future business needs.
To be considered we require:
5+ years of proven retail or manager leadership track record in sales
Interpersonal skills to deal with all personality types in a friendly, courteous, and polite manner.
Excellent communication skills (verbal and written).
Flexibility to adapt to a fast-paced, ever-changing retail environment.
Self-direction and motivation
Strong organizational and time management skills.
Desired Skills
Customer service
Product knowledge including but not limited to - jewelry, electronics, computers
Jewelry sales
Bi-lingual a plus
Job Type: Full-time
Expected hours: 40 - 45 per week
Benefits:
401(k)
401(k) matching
Dental insurance
Employee discount
Flexible schedule
Flexible spending account
Health insurance
Paid time off
Vision insurance
Experience level:
5 years
Shift:
8 hour shift
Weekly day range:
Monday to Friday
Rotating weekends
Weekends as needed
Ability to commute/relocate:
Hazel Park, MI 48030: Reliably commute or planning to relocate before starting work (Required)
Experience:
Customer service: 5 years (Required)
Language:
Spanish (Preferred)
Work Location: In person
$30k-56k yearly est. 3d ago
Food & Beverage Director, The Springs Resort and Spa.
Presidian
Shift manager job in Detroit, MI
Pay: $100,000 - $120,000 Salary
Schedule: Weekdays + Weekends Reports to: General Manager
About The Springs Resort
Located in the heart of Pagosa Springs, Colorado, The Springs Resort is a renowned Wellness destination centered around The Mother Spring - the world's deepest geothermal hot spring and the source of our healing, mineral-rich waters.
Ranked the #1 Hot Springs Resort in USA Today
Following a transformative expansion in 2025, the resort now features:
157 thoughtfully designed guest rooms and suites, with panoramic views of the San Juan River and surrounding mountains
An expanded collection of 51 naturally hot mineral soaking pools
A brand-new, two-level geothermal-inspired spa, offering 12 treatment rooms, a couple's suite with private soaking pool, halotherapy sauna, movement studio, and more
A wellness program including contrast bathing, Aqua Yoga, meditation, reflexology walks, and immersive experiences
Elevated culinary offerings across several distinct outlets, including casual and full-service dining
Set along the scenic San Juan River and nestled in the San Juan Mountains, The Springs Resort offers a one-of-a-kind wellness retreat blending relaxation, adventure, and holistic health.
Certified as a Great Place to Work (May 2025-May 2026), we are committed to fostering a team culture rooted in excellence, innovation, and heartfelt hospitality.
Your Mission
The Food & Beverage Director provides leadership and management for the entire Food & Beverage Division by establishing quality plans that ensure long-term growth and profitability of both the division and the resort. You will cultivate a culture that inspires associates to be caring, engaged, and focused on creating memorable guest experiences.
You will oversee a variety of food and beverage outlets including:
The Café - a morning stop for coffee and crêpes
Barefoot Grill - casual, riverside fare
1881 Poolside Provisions - light bites and drinks for soaking guests
Wild Finch - full-service, wellness-driven restaurant
Canteen - quick service bar inside the Original Pools
Lounge, Banquets, and special event catering
These outlets support guest vitality by offering health-forward, wellness-driven options alongside familiar, satisfying cuisine that appeals to a wide variety of guests. Through your leadership, the division will deliver consistent excellence across all venues, fostering a vibrant dining environment that reflects the resort's commitment to wellness, quality, and hospitality.
Where You'll Make an Impact:
Lead and manage all Food & Beverage operations including restaurant, room service, lounge, café, market, canteen, and banquet service.
Ensure exceptional guest service and high-quality offerings across all outlets.
Manage labor, overhead, and sales budgets to meet or exceed financial goals.
Oversee purchasing, inventory, vendor relations, and cost control systems.
Recruit, train, mentor, and retain a high-performing team focused on growth and engagement.
Ensure compliance with all health, safety, and sanitation standards.
Collaborate with resort leadership to execute banquets, events, and wellness programming.
Provide culinary support as needed, functioning as a chef during high-volume periods.
Use guest feedback and performance metrics to drive continuous improvement and innovation.
Perks of Joining The Springs Resort Team:
Be part of a dynamic team in a beautiful natural setting
Work at one of the top-rated hot spring resorts in the world
Engage in meaningful wellness-driven hospitality
Enjoy access to the resort's pools and wellness amenities
Comprehensive Benefits Package
Eligible full-time employees receive:
Health Insurance
Dental Insurance
Vision Insurance
401(k) Retirement Plan with Matching
Life and Disability Insurance
Paid Time Off (PTO) and Sick Time
Flexible Spending Account (FSA)
Employee Assistance Program (EAP)
Employee Discounts across resort services and amenities
Requirements
Qualifications:
Highschool diploma or equivalent required; a degree in hospitality management, culinary arts, or a related field is preferred.
5-7 years of F&B management experience, with 3+ years in a senior leadership role in a resort or hotel setting.
Strong leadership, communication, and team-building skills.
Expertise in restaurant, banquet, and beverage service operations.
Strong financial management experience, including budgeting and cost control.
Culinary experience and willingness to function as a Chef when needed.
Ability to work in a fast-paced, guest-focused environment.
Must be willing to relocate to Pagosa Springs, CO and embrace the mountain resort lifestyle.
Salary Description $100,000 - $120,000 Salary
$100k-120k yearly 15d ago
Restaurant Manager
Weber's Restaurant and Hotel
Shift manager job in Ann Arbor, MI
Restaurant Manager Job Description
The restaurant manager is responsible for directing all aspects of daily operations, including team leadership, guest satisfaction, and financial performance. This role ensures a well-run, efficient, and welcoming environment that aligns with the restaurant's service standards and business goals.
Responsibilities:
Hiring, training, and managing a team of employees and their scedules
Ensure that each customer has a positive dining experience and sucess of shift
Enforce all restaurant and company standards
Supervise opening and closing duties
Follow all health and safety regulations
Requirements:
Previous experience as manager preferred
Ability to work flexible hours, including nights, weekends, and holidays
Ability to work in a fast-paced environment
Excellent customer service and interpersonal communication skills
Ability to lift and carry heavy objects (up to 50 lbs) and ability to stand for long periods of time
Ability to handle emergency and stressful situations like resolving customer conflicts
Ability to make quick decisions
Ability to create a positive and welcoming customer experience
Benefits:
Employee discount
Health insurance available
Dental insurance available
Paid time off
Employee profit sharing (after 1 year continuous service)
Complimentary hotel room on your birthday (after 1 year continuous service)
About us: We are a family-owned independent restaurant and hotel located in Ann Arbor, Michigan.
Weber's Restaurant and Hotel is an Equal Opportunity Employer.
Compensation details: 55000-60000
PI8b3d0e2791ca-31181-39506303
$40k-54k yearly est. 7d ago
Director of Food & Beverage
Detroit Foundation Hotel
Shift manager job in Detroit, MI
DIRECTOR OF FOOD AND BEVERAGE Reports to: Hotel General Manager - Position is Exempt THE ROLE The Food & Beverage Director reports directly to the Hotel General Manager. It is critical the person in this position is tactical and strategic; if you only prefer to “see the forest” and not “plant the trees” then this is not a role for you. All leaders of Aparium are required to get down and dirty to unearth existing needs and personally ensure what needs to be fixed is repaired. We are a young company that is in hyper-growth, so having the ability to be a soldier is as critical as being a general. As the Food and Beverage Director, you will lead with the planning, execution and growth of the hotel's food and beverage program. The Food and Beverage Director wears many different hats throughout the day. You will lead your team of managers and line staff by example while spending the much of your day engaging with your associates and guests during peak service. We encourage our leaders to inspire, encourage and challenge each other to be their best. A large degree of self-motivation is needed to drive your business; continuously looking for ways to drive new and repeat guests and improving your products & service with profit in mind. As a leader within Aparium Hotel Group you will work with a phenomenal group of peers who insist that you are collaborative, humble, experienced and open-minded - no egos are allowed. WHO WE ARE Hotels done differently. It's not just a slogan or catchphrase, it is who we are in everything we do. We believe in the power of People, Place and Character; ensuring our properties are a place where individuals are valued and celebrated as a tribute to the neighborhoods and the people of the communities in which we operate; elevating our associates' pride in who they are, where they live and who we serve. The Detroit Foundation Hotel has transformed the historic Detroit Fire Department Headquarters into a 100 room independent hotel that adds another piece to the ongoing Detroit renaissance puzzle. The hotel draws on the Motor- City's unparalleled past while proactively moving the city to its next incarnation as a national cultural, business and artistic touch- point. Featuring an inviting ground- floor restaurant, The Apparatus Room, the hotel partners with local distillers, brewers, farmer s and other edible sundry purveyors to deliver and authentic Detroit experience. The hotel is managed by Aparium, which was founded in 2011, driven by the belief that all hospitality experiences should be fueled by the poetics of their surroundings, Aparium was born with an intense focus on unearthing the amazing moments unique to every city. Since its founding, Aparium has grown into a new kind of hotel brand, one that ventures off the beaten path, both geographically and philosophically. It is a sophisticated hotel brand known for its singular ability to combine the business acumen of large hospitality companies with the charm of boutique hotels, bringing disparate forces together in bustling, smaller markets. Since its founding, Aparium has grown into a new kind of hotel brand, one that ventures off the beaten path, both geographically and philosophically. It is a sophisticated hotel brand known for its singular ability to combine the business acumen of large hospitality companies with the charm of boutique hotels, bringing the disparate forces together in bustling, smaller markets. WHO YOU ARE Your past experiences have led you to understand that there is an art + science to the how and what a hospitality professional is responsible for; not all remedies can be outlined in a training manual or found in a recipe book. You see hospitality not as a career choice but a calling. When you're not working, turning it off is not easy. When you go to dinner, you love a poetic menu spiel, notice a water spot on a glass from across the room, and appreciate the unseen details that create an exceptional experience. Most of your favorite memories are probably engaging in some witty banter with your service team in the side station or tasting Chef's new dish standing over a trash can in the kitchen. You pride yourself on educational and inspiring pre-shifts, a well-run door, and serving your team as much as your guests. You relish in the painstaking details of planning a perfect event and revel in the adrenaline fifteen minutes out from the start of a VIP reception. You are a self-starter and appreciate you are given the opportunity to build the business plan and take that responsibility seriously. You enjoy the "business" side of your role and enjoying teaching others what you know. You know every line item in the P&L and understand the levers to impact them. You are highly self-reflective and take lessons learned and best practices with you in order to apply them in your daily actions. You continually find ways to partner with your peers to identify a better way of doing things and have the grit and tenacity to see it through. WHAT YOU WILL DO
Provide strategic and tactical direction to all aspects of the Food & Beverage operations including restaurants, bars, banquets, in room dining, private bar and amenities
Actively recruit, hire, train, coach, and motivate managers and associates to become the best service professionals they can be
Actively engage with the service of all meal periods during your working day to create and maintain a culture of teamwork and collaboration
Acts as an ambassador for the hotel and own the follow up and follow through for any guest missed opportunities
Participate in annual budgeting process; establish goals based on proforma, competitive set, current performance trends, and all other information available
Develop a strategic Management Plan, apply grit, and relentlessly follow through to achieve budget
Critically evaluate ongoing business performance, let numbers, facts, and experience-based intuition guide the evolution of your Management Plan to achieve forecasts and/or budget
Use critical thinking, analysis, and knowledge of the competition and market to creatively adapt and deliver on hotel and food & beverage concept DNA - proactively communicate with HQ key stakeholders to understand history, seek input, and gain approval
Develop and execute on your food & beverage marketing plan that utilizes the marketing resources around you and includes grassroots marketing efforts that you and your team will own
Identify root causes to service issues and take action to sustainably correct them
Maintain and apply expert knowledge of all food and beverage items offered, including ingredients, methods of preparation and proper service
Actively manage the reservation books and door of the restaurant; maximize covers and turns of the restaurant while maintaining high quality service
Collaborate with Lifestyle, Sales, and Culinary leaders to create, plan, and execute amazing events and functions to bring our brand of translocal hospitality to life
Observe daily conditions of all physical facilities and equipment; follow up on corrections and improvements as needed
Review, spot check and approve all food & beverage inventories and invoices
Provide critical feedback to and collaborate with Aparium HQ on improving our tools, processes and support of your operation
Aparium Hotel Group does not discriminate based on disability, veteran status or on any other basis protected under federal, state or local laws. The hotel and company are a smoke-free, drug-free facility, and equal opportunity employer.
POSITION REQUIREMENTS
Minimum of five (5) years of hospitality management, with a mix of restaurant and hotel food and beverage experience
Minimum of two (2) years serving as a department head
Bachelor's degree in related field of Hospitality Management or equivalent work experience
Adaptable interpersonal skills to communication and address all employee levels of the hotel
Professional proficiency of the English language in reading, writing and verbal communication
Must be 21 years of age to serve alcoholic beverages
Must have Food Safety or TIPS certification when applicable to the location
Ability to lift, balance and carry up to 25lbs to transport food, beverage and dishware
Ability to stand or walk for prolonged periods of time to serve guests
HOW YOU LEAD
Engage others in general conversation tactics to build rapport quickly; leading and adapting communication and presentation tactics to engage your audience; displaying adaptable interpersonal skills for a wide range of audiences and stakeholders
Approach fact finding and discovery missions in a collaborative effort; valuing input and experiences of others that creates additional insight to uncover deeper issues that may need to be addressed or removed as a barrier to implementation
Value the importance of making decisions with integrity, maintaining confidentiality across internal work groups and knowing how to use discretion when appropriate; knows how to keep a secret by understanding the difference between transparency and confidentiality
Be highly analytical in thought and recommendations; although never acting like the smartest person in the room; and continually seeking out the facts; able to express a point of view without it be driven by your ego
Demonstrates business acumen and practices sound financial decisions by ensuring the actions and plans put into place support the achievement of operational goals and budgets
Benefits: We are pleased to offer a comprehensive array of valuable benefits to protect your health, your family, and your way of life. All full-time regular associates are eligible to enroll in our benefit plans that include medical, dental, vision and supplemental insurances. As an Equal Opportunity Employer, Aparium Hospitality Services celebrates diversity and is committed to creating an equitable and inclusive environment, and a sense of belonging for all associates. We do not discriminate and believe every individual should be proud of who they are, and where they come from and take pride in who we serve. Aparium is an E-Verify employer. #mgl
$62k-93k yearly est. 10d ago
Director of Food & Beverage
Aparium Hotel Group 3.9
Shift manager job in Detroit, MI
DIRECTOR OF FOOD AND BEVERAGE is Exempt THE ROLE The Food & Beverage Director reports directly to the Hotel General Manager. It is critical the person in this position is tactical and strategic; if you only prefer to "see the forest" and not "plant the trees" then this is not a role for you. All leaders of Aparium are required to get down and dirty to unearth existing needs and personally ensure what needs to be fixed is repaired. We are a young company that is in hyper-growth, so having the ability to be a soldier is as critical as being a general.
As the Food and Beverage Director, you will lead with the planning, execution and growth of the hotel's food and beverage program. The Food and Beverage Director wears many different hats throughout the day. You will lead your team of managers and line staff by example while spending the much of your day engaging with your associates and guests during peak service. We encourage our leaders to inspire, encourage and challenge each other to be their best. A large degree of self-motivation is needed to drive your business; continuously looking for ways to drive new and repeat guests and improving your products & service with profit in mind. As a leader within Aparium Hotel Group you will work with a phenomenal group of peers who insist that you are collaborative, humble, experienced and open-minded - no egos are allowed.
WHO WE ARE
Hotels done differently. It's not just a slogan or catchphrase, it is who we are in everything we do. We believe in the power of People, Place and Character; ensuring our properties are a place where individuals are valued and celebrated as a tribute to the neighborhoods and the people of the communities in which we operate; elevating our associates' pride in who they are, where they live and who we serve.
The Detroit Foundation Hotel has transformed the historic Detroit Fire Department Headquarters into a 100 room independent hotel that adds another piece to the ongoing Detroit renaissance puzzle. The hotel draws on the Motor- City's unparalleled past while proactively moving the city to its next incarnation as a national cultural, business and artistic touch- point. Featuring an inviting ground- floor restaurant, The Apparatus Room, the hotel partners with local distillers, brewers, farmer s and other edible sundry purveyors to deliver and authentic Detroit experience.
The hotel is managed by Aparium, which was founded in 2011, driven by the belief that all hospitality experiences should be fueled by the poetics of their surroundings, Aparium was born with an intense focus on unearthing the amazing moments unique to every city. Since its founding, Aparium has grown into a new kind of hotel brand, one that ventures off the beaten path, both geographically and philosophically. It is a sophisticated hotel brand known for its singular ability to combine the business acumen of large hospitality companies with the charm of boutique hotels, bringing disparate forces together in bustling, smaller markets.
Since its founding, Aparium has grown into a new kind of hotel brand, one that ventures off the beaten path, both geographically and philosophically. It is a sophisticated hotel brand known for its singular ability to combine the business acumen of large hospitality companies with the charm of boutique hotels, bringing the disparate forces together in bustling, smaller markets.
WHO YOU ARE
Your past experiences have led you to understand that there is an art + science to the how and what a hospitality professional is responsible for; not all remedies can be outlined in a training manual or found in a recipe book. You see hospitality not as a career choice but a calling. When you're not working, turning it off is not easy. When you go to dinner, you love a poetic menu spiel, notice a water spot on a glass from across the room, and appreciate the unseen details that create an exceptional experience. Most of your favorite memories are probably engaging in some witty banter with your service team in the side station or tasting Chef's new dish standing over a trash can in the kitchen. You pride yourself on educational and inspiring pre-shifts, a well-run door, and serving your team as much as your guests. You relish in the painstaking details of planning a perfect event and revel in the adrenaline fifteen minutes out from the start of a VIP reception.
You are a self-starter and appreciate you are given the opportunity to build the business plan and take that responsibility seriously. You enjoy the "business" side of your role and enjoying teaching others what you know. You know every line item in the P&L and understand the levers to impact them.
You are highly self-reflective and take lessons learned and best practices with you in order to apply them in your daily actions. You continually find ways to partner with your peers to identify a better way of doing things and have the grit and tenacity to see it through.
WHAT YOU WILL DO
* Provide strategic and tactical direction to all aspects of the Food & Beverage operations including restaurants, bars, banquets, in room dining, private bar and amenities
* Actively recruit, hire, train, coach, and motivate managers and associates to become the best service professionals they can be
* Actively engage with the service of all meal periods during your working day to create and maintain a culture of teamwork and collaboration
* Acts as an ambassador for the hotel and own the follow up and follow through for any guest missed opportunities
* Participate in annual budgeting process; establish goals based on proforma, competitive set, current performance trends, and all other information available
* Develop a strategic Management Plan, apply grit, and relentlessly follow through to achieve budget
* Critically evaluate ongoing business performance, let numbers, facts, and experience-based intuition guide the evolution of your Management Plan to achieve forecasts and/or budget
* Use critical thinking, analysis, and knowledge of the competition and market to creatively adapt and deliver on hotel and food & beverage concept DNA - proactively communicate with HQ key stakeholders to understand history, seek input, and gain approval
* Develop and execute on your food & beverage marketing plan that utilizes the marketing resources around you and includes grassroots marketing efforts that you and your team will own
* Identify root causes to service issues and take action to sustainably correct them
* Maintain and apply expert knowledge of all food and beverage items offered, including ingredients, methods of preparation and proper service
* Actively manage the reservation books and door of the restaurant; maximize covers and turns of the restaurant while maintaining high quality service
* Collaborate with Lifestyle, Sales, and Culinary leaders to create, plan, and execute amazing events and functions to bring our brand of translocal hospitality to life
* Observe daily conditions of all physical facilities and equipment; follow up on corrections and improvements as needed
* Review, spot check and approve all food & beverage inventories and invoices
* Provide critical feedback to and collaborate with Aparium HQ on improving our tools, processes and support of your operation
* Aparium Hotel Group does not discriminate based on disability, veteran status or on any other basis protected under federal, state or local laws. The hotel and company are a smoke-free, drug-free facility, and equal opportunity employer.
POSITION REQUIREMENTS
* Minimum of five (5) years of hospitality management, with a mix of restaurant and hotel food and beverage experience
* Minimum of two (2) years serving as a department head
* Bachelor's degree in related field of Hospitality Management or equivalent work experience
* Adaptable interpersonal skills to communication and address all employee levels of the hotel
* Professional proficiency of the English language in reading, writing and verbal communication
* Must be 21 years of age to serve alcoholic beverages
* Must have Food Safety or TIPS certification when applicable to the location
* Ability to lift, balance and carry up to 25lbs to transport food, beverage and dishware
* Ability to stand or walk for prolonged periods of time to serve guests
HOW YOU LEAD
* Engage others in general conversation tactics to build rapport quickly; leading and adapting communication and presentation tactics to engage your audience; displaying adaptable interpersonal skills for a wide range of audiences and stakeholders
* Approach fact finding and discovery missions in a collaborative effort; valuing input and experiences of others that creates additional insight to uncover deeper issues that may need to be addressed or removed as a barrier to implementation
* Value the importance of making decisions with integrity, maintaining confidentiality across internal work groups and knowing how to use discretion when appropriate; knows how to keep a secret by understanding the difference between transparency and confidentiality
* Be highly analytical in thought and recommendations; although never acting like the smartest person in the room; and continually seeking out the facts; able to express a point of view without it be driven by your ego
* Demonstrates business acumen and practices sound financial decisions by ensuring the actions and plans put into place support the achievement of operational goals and budgets
Benefits: We are pleased to offer a comprehensive array of valuable benefits to protect your health, your family, and your way of life. All full-time regular associates are eligible to enroll in our benefit plans that include medical, dental, vision and supplemental insurances.
As an Equal Opportunity Employer, Aparium Hospitality Services celebrates diversity and is committed to creating an equitable and inclusive environment, and a sense of belonging for all associates. We do not discriminate and believe every individual should be proud of who they are, and where they come from and take pride in who we serve. Aparium is an E-Verify employer.
#mgl
$60k-77k yearly est. 10d ago
Shift Manager
Popeyes
Shift manager job in Plymouth, MI
ShiftManager Location: 2110 N Michigan St, Plymouth, IN, 46563 Now Hiring ShiftManagers!! We are seeking a highly motivated and experienced ShiftManager to join our team. The ShiftManager will be responsible for overseeing the daily operations of the restaurant during their assigned shift. This includes managing staff, ensuring customer satisfaction, and maintaining a clean and organized work environment.
Responsibilities:
Manage and supervise staff during assigned shift
Ensure customer satisfaction by providing excellent service and resolving any issues that may arise
Monitor inventory levels and order supplies as needed
Maintain a clean and organized work environment
Train new employees and provide ongoing training for current staff
Ensure compliance with all company policies and procedures
Handle cash and credit card transactions accurately and efficiently
Perform other duties as assigned by management
Requirements:
High school diploma or equivalent
Previous experience in a supervisory role
Excellent communication and interpersonal skills
Ability to work in a fast-paced environment
Strong organizational and time management skills
Ability to work flexible hours, including evenings and weekends
Must be able to lift up to 50 pounds
How much does a shift manager earn in Ann Arbor, MI?
The average shift manager in Ann Arbor, MI earns between $24,000 and $44,000 annually. This compares to the national average shift manager range of $23,000 to $43,000.
Average shift manager salary in Ann Arbor, MI
$33,000
What are the biggest employers of Shift Managers in Ann Arbor, MI?
The biggest employers of Shift Managers in Ann Arbor, MI are: