Shift manager jobs in Anna, TX

Reports To: Regional Vice President of Southwest Operations Pay is dependent upon experience and will be discussed during the consideration process Travel: 10% Job Summary: To manage all aspects of a Pavestone branch to achieve targeted short- and long-term Net Operating Income objectives. Responsible for Personnel, Sales, Cost Control, and implementing and maintaining administrative policies. Motivate, manage, listen, advise, lead by example, be the ethical compass, delegate, work under pressure, and multi-task. Performs CDC Sales Manager duties. Enforce company policies and procedures. Keep Safety as the Number 1 objective. Essential Functions: Personnel: Manage all branch personnel activities including: schedules, training, performance evaluations, recruiting, hiring and firing. Listen to all employees; be a sounding board and provide feedback. Sales: Ensure that branch sales and targeted margins for Retail and CDC are achieved. Manage day-to-day sales personnel activities. Maintain a very high level of customer service. Actively participate in sales calls. Develop local sales strategies and monitor National sales programs. Ensure that Pavestone image is maintained. Cost Control: Negotiate with vendors to achieve the highest quality at the lowest cost. Focus on controlling variable costs. Evaluate ROI for all expenditures. Maintain high Quality standards for all products. Maintain detailed maintenance programs for equipment. Administrative Execution: Implement and maintain all corporate policies, programs, and procedures. Oversee all branch administrative functions, including A/P, A/R, Invoicing, Payroll, etc. Review monthly financials. Participate in required management meetings, webinars, conference calls, and reporting as needed. Maintain a friendly, open-door policy in all departments so the whole team can feel motivated and supported. Transportation: Ensure that branch margins are achieved. Manage personnel activities. Oversee safety, customer service, and on-time deliveries. Plant Operations: Oversee production scheduling to insure PIMS are achieved. Oversee MC and ensure all maintenance activities are handled. Accountabilities: Branch must be profitable. Answer to the ROM and senior management. Accountable for your actions and ethics. Maintain all company equipment per company policy.

Role: * Senior Manager/ GM Finance *Experience: * 8+ years **Reporting To: *US country MD and dotted line to Group CFO - Dubai *Qualifications: * * CPA or CA - Mandatory *Role Summary: * Lead the end-to-end finance function for US operations as the Country finance lead and coordinate with HQ Finance team in Dubai & captive team Hyderabad, India. *Key Responsibilities: * * Fund raising support (investor interactions, financial models, due diligence) * Oversee accounting, bookkeeping, financial controls, reporting, taxation, manage treasury, cash flow, and banking relationships * Act as a strategic business partner to US leadership * Ensure compliance with US GAAP and regulatory requirements *Level: * GM / Senior Finance Leadership *Industry: * Industry-agnostic, real estate exposure a plus not mandatory

About Us The Sheraton Stonebriar just finished a multi-million dollar rooms renovation! The property is located less than a mile from numerous corporate headquarters including Toyota, JPMorgan Chase and Boeing, famed shopping at Legacy West, Shops at Legacy, and the unique and exciting new area, Grandscape. This is the ideal destination in the heart of Frisco. You are minutes away from everything Frisco and Plano has to offer. With a full service restaurant, Emerson, a beautiful outdoor pool deck, 168 rooms and 6,000 sq. ft. of meeting space, the Sheraton is the perfect location for the corporate and leisure traveler alike. You can be part of a passionate team that has fun, works hard, and loves one another. When you join the HEI family, you also get the benefit of the HEI Loves culture. HEI Loves is dedicated to celebrating our associates by offering the most competitive compensation, benefits, and PTO programs. Our associates are also eligible to take advantage of everything from health and wellness packages and robust retirement plans to travel perks, product and service discounts, and much more. Don't meet every single requirement of this job? At HEI we are dedicated to building a diverse and inclusive workplace, so if you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, we encourage you to still send in your information. You may be the perfect candidate for this or for other roles within our organization! We value U.S. military experience and invite all qualified military candidates to apply. Overview Plan and manage the Human Resources and Operations of the Food and Beverage divisions to achieve customer (guest, associates, corporate and owners) satisfaction and quality service while meeting/exceeding financial goals. Essential Duties and Responsibilities Direct day to day operations for all restaurant outlets, room service, culinary, stewarding, beverage, banquet, and purchasing operations. Respond to customer trends, needs, issues, comments, and problems to ensure a quality experience and enhance future sales prospects. Market the Food and Beverage outlets; develop and manage the implementation of menus, package deals, promotions, displays, decorations, and presentations within corporate guidelines to capture more in house guests and a larger share of the local market to meet/exceed sales and financial goals and objectives. Develop, implement, and manage the department's business/marketing plan and budget; continually analyze, forecast, monitor and control the labor and food costs through various methods to meet/exceed management/budget objectives. Manage the maintenance/sanitation of the Food and Beverage areas and equipment in the hotel to protect the assets, comply with regulations and ensure quality service. Implement and manage all company programs to ensure compliance with the SOPs and LSOPs; to include safety and sanitary regulations, all federal, state, franchise, and local regulations to ensure optimal levels of quality service and hospitality are provided to the guest. Execute and promote the Accident Prevention Program to minimize liabilities and related expenses. Interview, hire, train, recommend performance evaluations, resolve problems, provide open communication, and recommend discipline and/or termination when appropriate. Comply with attendance rules and be available to work on a regular basis. Perform any other job-related duties as assigned. Qualifications and Skills 3+ years of employment in a related position with this company or other organization(s). Hotel experience preferred. Requires advanced knowledge of the principles and practices within the food profession. This includes experiential knowledge required for management of people and/or complex problems and food and beverage management. Knowledge of hotel operations, including marketing plans, security and safety programs, personnel and labor relations, preparation of business plans, repairs, maintenance, budget forecasting, quality assurance programs, hospitality law, and long-range planning. Effective verbal and written communication skills. Ability to adapt communication style to suit different audiences, such as effectively communicating with supervisors, coworkers, public etc. Compensation Tipped/Service Charge Eligible? No Discretionary Performance Bonus Eligible? Yes Benefits HEI Hotels and Resorts is committed to providing a comprehensive benefit program that offers you choices for your physical, mental and financial wellness, creating value in your most important investment - you! For your physical and mental wellness we offer competitive Medical and Dental programs through Anthem Blue Cross Blue Shield as well as Vision insurance programs through EyeMed. Our Vacation, Sick and Holiday programs are available for you to rejuvenate with time off. HEI also provides pet insurance through the ASPCA. For your financial wellness, HEI provides a wide array of coverage, including Supplemental, Spousal and Child Life insurance as well as Short and Long-Term Disability plans. Our 401(k) Savings Plan with matching funds, and discounts through our 'YouDecide' and Hotel Room Discount programs provide additional incentives for choosing HEI as the employer of your future. Specific details and eligibility of these programs vary by location and employment status. HEI Hotels and Resorts is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

Director of Food and Beverage at TPC Craig Ranch | McKinney, TX | Invited Ready to join a dynamic company in the hospitality and service industry where people help drive the success of the business? Since its inception in 1957, Invited has operated with the central purpose of building relationships and enriching the lives of our members, guests and more than 17,000 employees. We are the largest owner and operator of private clubs nationwide, with 130+ country clubs, city clubs, and athletic clubs. Our Clubs offer first-class amenities, including championship golf courses, modern workspaces, handcrafted cuisine, resort-style pools, state-of-the-art racquet facilities, fitness centers, and much more. Come be a part of this incredible and inclusive team at Invited! Job Summary: The Director of Food & Beverage is responsible for the strategic leadership and seamless execution of all food and beverage operations across the club. This role partners with the General Manager and Executive Chef to uphold the highest standards of service and culinary excellence, ensuring that member experiences consistently exceed expectations. The Director plays a key role in driving operational efficiency and financial performance, including revenue growth and profitability, while fostering a culture of exceptional service. In this leadership role, the Director will oversee the entire front-of-house service teams, manage vendor relationships, and lead initiatives to enhance member satisfaction through innovative programming, pricing strategies, and promotion of club events. Additionally, the Director will ensure strict adherence to safety protocols, regulatory compliance, and club standards, positioning the club as a prestigious destination for members. By aligning operational practices with the club's strategic goals, the Director of Food & Beverage will contribute to the long-term success and reputation of the club. Day-to-Day: Maintain exceptional member relations and facilities by creating a high-quality environment through staffing, programming, service operations, and maintenance. Identify and implement opportunities for member events and food and beverage services to meet ongoing member needs and achieve revenue objectives. Communicate with members both individually and in groups to ensure the club consistently exceeds their expectations. Work with the member committees to develop and implement member activities and events that enhance member engagement. Interact professionally with members and guests, accommodating changes and last-minute requests as needed. Develop aggressive sales, marketing, and net revenue plans for food & beverage, and oversee their successful implementation according to Invited budgeting and revenue guidelines. Ensure expense control systems are in place, closely monitoring department expenses,including payroll-to-revenue ratio, and utilizing appropriate forecasting systems. Oversee scheduling of all service personnel, manage labor cost budgeting, and ensure accurate time reporting through time management systems. Ensure accuracy in hours worked and adherence to policies and procedures outlined in the Time Management Policy. Ensure service recovery programs are effectively implemented, with staff trained to handle Member concerns. Recruit, hire, and develop qualified staff committed to service excellence, understanding the relationships between Member satisfaction, value, and retention. Create an excellent work environment, focused on teamwork, mutual respect, and Member satisfaction while achieving the 3-steps of service and revenue objectives. Develop employees for career advancement using performance reviews, cross-training, and developmental planning. Administer appropriate compensation packages in line with labor laws and ensure comprehensive on-boarding for new hires. Implement and execute training programs consistently to ensure staff deliver quality service and products. Work closely with the Membership Director, Superintendent, Head Golf Professional, Event Sales Director, and Marketing to ensure alignment in all matters related to food & beverage operations. Attend and lead department head meetings, food & beverage meetings, and hold regular service training sessions to ensure staff is well-informed and prepared. Conduct daily line-ups to review events of the day and menu items with the service team. Ensure all staff adheres to mandated policies and procedures, particularly the Time Management Policy, and that all labor-related processes are properly followed. Oversee procurement, scheduling, and payroll responsibilities, ensuring compliance with club policies and regulatory requirements. Continuously monitor service operations, ensuring all aspects of the F&B department align with the club's standards and goals. Oversee the food and beverage aspects in Private Events, attending BEO meetings, determining product and staffing needs, and ensuring smooth operations. About You Required A high school diploma or equivalent. A minimum of 5 years in Club management or related role within the Food & Beverage industry. Preferred Bachelor's degree. Preferred certifications include Food Handlers Certificate, Alcohol Safety, STAR Service Certification, ABC Certification, and CPR Certification. Proven experience managing multi-million-dollar operations, with the ability to make financial decisions. Mistakes in expense allocation could significantly impact departmental profit and loss. Strong experience handling highly confidential material such as member and employee data. Knowledgeable in Service Training and Alcohol Management. Proficient in computer skills, including spreadsheet software, with strong communication abilities and demonstrated leadership skills. Completion of all food & beverage online training modules: Service Training, Host Training, Bartender Training, Server Assistant Training, Banquet Server Training, Beverage Cart Attendant Training, Kitchen, Employee Training, F&B Refresh Training, Culinary Safety, Food Safety, and Alcohol Safety What We Offer: We believe in taking care of our team, and our Total Rewards package reflects that commitment. Your actual base pay will be determined by your skills, experience, education, location, and-if you're in a non-exempt role-hours worked. While not all roles at Invited are full-time, those full-time team members have access to a comprehensive benefits package that includes: Medical, dental, and vision coverage Life insurance Short-term and long-term disability insurance 401(k) retirement savings plan Generous paid time off and leave programs ( time off as required by applicable law is also provided for part time team members ) Want to learn more? Visit *********************** for full details. Have more questions? Check out our Invited Jobs website for more details about ClubLife, the Employee Experience, Company Benefits, and Our Culture. Be a part of our Social Networks: LinkedIn Instagram Twitter Facebook Invited is an Equal Employment Opportunity Employer The job posting outlines the general requirements for this position and is not a comprehensive list of duties, responsibilities, or requirements. Additional duties not mentioned here may be assigned as needed to ensure the smooth operation of the Club.

In order to be considered for this role, after clicking "Apply Now" above and being redirected, you must fully complete the application process on the follow-up screen. LEGENDS GLOBAL Legends Global is the premier partner to the world's greatest live events, venues, and brands. We deliver a fully integrated solution of premium services that keeps our partners front and center through our white-label approach. Our network of 450 venues worldwide, hosting 20,000 events and entertaining 165 million guests each year, is powered by our depth of expertise and level of execution across every component feasibility & consulting, owner's representation, sales, partnerships, hospitality, merchandise, venue management, and content & booking of world-class live events and venues. The Legends Global culture is one of respect, ambitious thinking, collaboration, and bold action. We are committed to building an inclusive workplace where everyone can be authentic, make an impact, and grow their career. Winning is an everyday thing at Legends Global. We have the best team members who understand every win is earned when we come together as one unified team. Sounds like a winning formula for you. Join us! GLOBAL HOSPITALITY We believe that exceptional venue experiences should extend beyond game day and show time. From five-star feasts and craft cocktails to local eats and sizzling chef-inspired creations, we are renowned for our exceptional dining experiences. Our fresh, creative cuisine is just the beginning. We strive to delight guests at every turn: candy walls, in-house bakeshops, and a warm welcome at every turn. THE ROLE The Catering Manager has a significant role in the operational success of our new venture. The position will be establishing and maintaining client relationships with all event groups & clients. The Catering Manager will have a tremendous amount of interaction and personal involvement with her/his clients, and as such must always represent Legends Hospitality in a professional, gracious, and knowledgeable manner. ESSENTIAL FUNCTIONS PRE-EVENT Make an introduction to client via email or (phone) within 48 hours of turnover. Liaise with Culinary, Banquet Managers, Conversions, and Operations on event logistics. Conduct walks and conference calls with clients and vendors as necessary. Create event proposals, floor plan, and estimation of charges for clients based on specific event needs. BEO(s) distributed no less than two weeks prior to the Event Date with the assistance of the Catering Coordinator if event was turned over more than 30 days in advance. Print BEOs and Floorplans for Weekly BEO Packet and necessary team members. Collect all payments in accordance with payment schedule as outlined in event contract. Event must be paid in full prior to event date. Confirm all vendor delivery and pickup days/times/locations prior to event date. Always keep event information up to date on the sales platform. Attendance and participation of weekly BEO meetings and Operation meetings. EVENT Inspect event space prior to guest arrival ensuring all is set to BEO specifications. Greet the customers upon their arrival and introduce the Banquet Manager. Both Managers ensure that the client is satisfied with setup and review any changes/updates. Provide quick service for last minute changes and dealing with customer complaints/issues. Ensure that Event Staff are in place, and there are no obstacles to guest entry and pathway to event location (i.e., locked doors, elevator malfunctions, construction, wet floors. etc.) Coordinate with building security for vendor access. Ensure all vendors are on site and in place. The Catering Manager will remain onsite until the client is comfortable with the event's progress and the handoff to Banquet Supervisor has occurred. POST-EVENT Close outs submitted to accounting by end of the day every Wednesday. Responsible for gathering all vendor final invoices within a timely manner. Send final invoice to client within 24 hours of receiving final approval from accounting (occurs after all final vendor invoices have been submitted). Coordinate the settlement of any remaining balances or credits before month end. Provide post-event feedback to Culinary, Banquets, and Operations as necessary. Once the event balance is at zero, the Director of Catering is to sign off on the invoice and the physical event folder is to be filed in storage. QUALIFICATIONS To perform this job successfully, the candidate must be able to perform each essential duty above at the highest levels. The requirements listed below are representative of the knowledge, skill, and/or ability required. Minimum of 3 years' experience in a related field or position. Bachelor's degree or equivalent combination of education and related experience and/or training. Resourceful, innovative, and forward thinking, with an entrepreneurial spirit. Expertise in financial analysis and planning, budgeting, and marketing. Working knowledge of local and regional markets, venue operations, and special events industries. Ability to work in a fast-paced environment and manage multiple tasks simultaneously. Ability to effectively evaluate risks and liabilities of special events and stadium rentals. Excellent interpersonal and communication skills. Excellent computer skills, including proficiency in spreadsheet, database, and word processing programs. Ability to work non-traditional hours (nights, weekends, and holidays as necessary.) COMPENSATION Competitive salary commensurate with experience and a generous benefits package that includes medical, dental, vision, life and disability insurance, paid vacation, and 401k plan. WORKING CONDITIONS Location: On Site (FC Dallas - Frisco, TX) PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. NOTE: The essential responsibilities of this position are described below the above headings. They may be subject to change at any time due to reasonable accommodation or other reasons. Also, this document in no way states or implies that these are the only duties to be performed by the employee occupying this position. Legends Global is an Equal Opportunity/Affirmative Action employer, and encourages Women, Minorities, Individuals with Disabilities, and protected Veterans to apply. VEVRAA Federal Contractor.

Property Description Join the energetic team at The Highland Dallas, a luxury boutique hotel that blends modern sophistication with Texas charm! Located in the vibrant heart of Dallas, our upscale property offers an exciting and dynamic environment where your talents can shine. With stylish guest rooms, award-winning dining at Knife Steakhouse, a stunning rooftop pool, and premier event spaces, The Highland Dallas is a hub of creativity and exceptional guest service. We're seeking passionate, driven individuals who are ready to take their hospitality careers to the next level. As part of our team, you'll have the opportunity to create memorable experiences for our guests and thrive in a culture that values innovation, teamwork, and excellence. Elevate your career by joining The Highland Dallas family-apply today and be part of something extraordinary in the heart of the city! Overview We are seeking an experienced and innovative Director of Food and Beverage to lead our dynamic team and oversee all culinary operations at our hotel or resort. In this exciting role, you will be responsible for managing our diverse food and beverage outlets, developing new menus, creating unique guest experiences, and ensuring exceptional service standards. The ideal candidate should have a passion for food and hospitality, a keen eye for detail, and a proven track record of success in managing multiple outlets. If you are a creative leader who thrives in a fast-paced environment and has a vision for culinary excellence, then we want to hear from you! Qualifications Bachelor degree or equivalent experience 4+ years of experience in food and beverage management, hotels preferred Ability to interpret financial and operational data into operational plan Strong leadership skills and ability to motivate and develop a team. Ability to create and execute unique food and beverage concepts. Knowledge of industry trends and techniques. Excellent communication and interpersonal skills. Ability to manage budgets and achieve financial targets. Proven track record of delivering exceptional guest experiences. Benefits Davidson Hospitality Group is an award-winning, full-service hospitality management company overseeing hotels, restaurants, dining and entertainment venues across the US. A trusted partner and preferred operator for Hilton, Hyatt, Kimpton, Marriott, and Margaritaville, Davidson offers a unique entrepreneurial management style and owners' mentality that provides the individualized personal service of a small company, enhanced by the breadth and depth of skill and experience of a larger company. In keeping with the company's heritage of delivering value, Davidson is comprised of four highly specialized operating verticals: Davidson Hotels, Pivot, Davidson Resorts and Davidson Restaurant Group. In keeping with the company's heritage of delivering value to its owners and team members, Davidson offers a rich benefit program with a variety of benefits designed to enrich the lives and well-being of our team members and their families. Multiple Tiers of Medical Coverage Dental & Vision Coverage 24/7 Teledoc service Free Maintenance Medications Pet Insurance Hotel Discounts Tuition Reimbursement Paid Time Off (vacation, sick, bereavement, and Holidays). 401K Match Working at Davidson is like nowhere else. It's less of a job, more of a calling. It's part career, part revolution. Because whatever you do here, you play a part in helping redefine the way quality hospitality is delivered to our guests, our clients, our partners, and each other. EOE AA- Minorities/Females/Vet/Disability/Gender Identity/Sexual Orientation Davidson Hospitality is a drug free workplace. Pre-employment drug test and background check required. We participate in E-Verify.

Job Description Who We Are: We believe a workplace food program is something employees should love and look forward to every day. Powered by technology and a network of over 2,000 restaurants, Fooda feeds hungry people at work through our ongoing food programs located within companies and office buildings. Every day, each Fooda location is served by different restaurants that come onsite and serve fresh lunch from their chef's unique menus. Fooda operates in 20 major US cities and plans to continue its expansion across the United States and internationally. Eight out of ten employees believe Fooda is one of their company's top perks. Position Overview: The Catering Manager position is critical to the success of a Fooda client location. The Catering Manager is responsible for managing client relationships along with managing the daily catering orders offered at the client location. The Catering Manager ensures all catering offered to the client and customers are of superior quality and service. Who You Are: You love building relationships and enjoy customer service You are optimistic in the face of problems and you're capable of finding solutions quickly and effectively You are very organized and detail oriented. Type-A personality is a plus! You have an entrepreneurial mindset with the capability of managing work independently Quick thinking on your feet and no problem is too big or small for you You do not wait for direction and are always looking for ways to improve Prior experience in catering preferred Ideal candidates will have a Bachelor's degree in addition to five to eight years of relevant experience What You Will Be Responsible For: Coordinate and oversee internal catering events at client location Establish and maintain effective client and customer rapport to determine catering needs Maintain costs as it relates to food, beverage, and labor Negotiate new menus with restaurant partners for special requests Recruit and train catering staff at client location Oversee set up and cleanup of all catering events Ensure all catering events comply with government and agency standards, including but not limited to those relating to safety and health What We'll Hook You Up With: Competitive market salary and stock options based on experience Comprehensive health, dental and vision insurance plans 401k retirement plan with company match Paid maternity and parental leave benefits Flexible spending accounts Company-issued laptop Daily subsidized lunch program (ours!) and free food and beverages in the office A fulfilling, challenging adventure of a work experience Must be authorized to work in the United States on a full-time basis. No recruiters please. Powered by JazzHR z3XulwlD5x

Our Mission: Melt Exists to serve happy ICE CREAM, one scoop at a time. We BELIEVE treats can change your day and your day can change the world. MELT Shift Lead Job Description: Shift Leads at MELT are the daily leaders of our Shoop Shop operations. Your job is to diligently provide amazing experiences for our customers and our team members. Your job is to ensure all daily operational tasks are completed in Shop by completing them yourself or assigning them to Team Members as needed. Our Shift Leads always work alongside our Scoopers serving and engaging with customers. We offer the best 5 minutes of our customers day! Our Shift Leads lead by example and course correct & coach Scoopers when needed. Our ideal candidate is self-driven, ambitious, goal and task-oriented, and has excellent verbal communication skills. The entire MELT's team is committed to the excellent quality of our products and the excellence in service to our guests. Past food service, retail, or customer service experience preferred. Happy, upbeat, and positive attitudes are required! If you have the right attitude we can train you the MELT way!!! What you'll do: Be a key holder to our Scoop Shop, opening and closing our Scoop Shop up to MELT standards Follow daily processes to ensure you set the team up for success on your shifts and the shifts that follow. These daily processes empower and equip our teams. Ensure daily, weekly, and monthly checklists are completed up to MELT standards Fill out Shift Huddle Document daily and have a Pre-Shift huddle with team members on Shift Complete a daily Blackbook Entry recapping your Shift Check the work of your team members, provide coaching and course correcting as needed Complete an end of the night walk through before locking up and leaving Complete inventory counts following MELT processes and place an order through MarketMan as needed Train new team members following proper MELT processes utilizing Trainual, our Passports and hands-on learning Lead by example in all you do and set the standard of excellence in your Scoop Shop Manage team morale on shift Have fun with our customers and your team members! Collaborate and communicate positively, timely, and effectively with team members. We communicate our expectations clearly, provide adequate coaching, and hold people accountable. Manage peak hours by rotating team members through different stations and tasks as needed Give creative input and ideas to improve operations in our Scoop Shops Lean into curiosity and remain open to growth and development in new skills and new roles Serve and engage with customers alongside Scoopers daily ensuring excellence, provide coaching and course-correcting team members when needed Greet customers upon entering our Scoop Shops Guide customers through our menu by offering samples, sharing your favorites, and making recommendations Engage with customers and provide a positive and upbeat experience throughout their whole experience. We offer the best 5 minutes of someone's day. Make and serve various products in our Scoop Shop such as housemade waffle cones, ice cream scoops, milkshakes, and more! Approach problems with a positive mindset and creativity when needed Cashier using a POS system, repeating customer orders back for verification Restock products in the Shop following proper FIFO steps Cleaning the Shop and Shop supplies up to MELT standards Follow daily checklists and complete other tasks as directed Provide daily constructive feedback and creative ideas about customer interaction, products and shop operations through red and green forms What it takes to rock the job: Exemplify MELTs Mission & Core Values in all you do Honestly and trustworthiness Goal & task oriented Positive & upbeat attitude Problem solver Driven Punctual & Reliable Kind & Caring Team player Willingness to learn Excellent written and verbal communication skills What We Offer You: Pay with tip share averages $16.00 to $19.00 per hour MELT is fast growing and there is an opportunity for upward growth within our company Potential for developing skills and gaining experience of many kinds Company-subsidized health, dental, and vision insurance for full-time team members averaging 30 hours per week or more Company-paid life insurance and short term and long term disability insurance for full-time team members averaging 30 hours per week or more Discounts on merchandise and ice cream purchases About Melt Ice Creams: Melt Ice Creams is a local creamery founded in Fort Worth, Texas in 2014! We take great pride in making high-quality premium ice creams with housemade sauces and inclusions. MELT has four scoop shops around DFW, a commissary kitchen named the Joy Factory, a catering and vending team, and a wholesale department. We pride ourselves in serving happy ice creams and happy experiences for our customers and team members alike. We offer the best 5 minutes of our customers day!

With a career at HMSHost, you really benefit! We Offer * Health, dental and vision insurance * Generous paid time off (vacation, flex or sick) * Holiday pay * Meal and Transportation Benefits * *401(k) retirement plan with company match * *Company paid life insurance * *Tuition reimbursement * Employee assistance program * Training and exciting career growth opportunities * Referral program - refer a friend and earn a bonus * Benefits may vary by position so ask your recruiter for details. Airport Location: Dallas Love Field Airport F&B Advertised Compensation: $20.21 to $23.49 Manager I 200041 Purpose: The purpose of the Manager I (MGRI) position is to assist Branch management in tactically executing QSR or similar restaurant management operations. The MGRI ensures the restaurant is clean, ready for business, staffed, and operates to high operational standards. The MGRI uses prescribed policies and procedures to make management decisions. Essential Functions: * Completes opening, daily and closing procedures/checklists in accordance with company policies/procedures * Assists the AGM/GM in managing by supervising day-to-day activities of associates within a defined individual or group of restaurants or points-of-sale * Participates in the interview process, provides input in hiring, recommends termination, advancement, promotion or any other status change to the GM for associates within the unit * Assigns work tasks and activities, participates in preparing schedules, and ensures that all shifts are covered * Actively ensures all associates take all mandated rest breaks and meal periods * Ensures display areas are appropriately clean, stocked, and visually appealing * Ensures all equipment is in good working order * Operates cash register and voids transactions as needed while following all HMSHost cash handling policies and procedures, and maintains proper security of cash at all times * Monitors compliance with wellness and safety procedures and guidelines, builds awareness about wellness and safety, and reports any safety concerns to the GM * Understands and performs all Health and Safety activities as specified in the Manager's Guide to Associate Health and Safety * Places orders for individual units, receives goods, processes invoices * Ensures that the company has most current contact information for all associates working in the restaurant. Requirements: * Ability to work shifts during various operating days and hours each week; during opening, during busy day parts, and during closing to monitor restaurant associates' work activities during these different days and times. * Knowledge of all applicable federal, state, and local sanitary, safety, and health standards, and all procedures and protocols to comply with HACCP standards Reporting relationship and other important information: * The MGRI position as described falls under the Fair Labor Standards act as a Non-Exempt position * The MGRI position typically reports to the General Manager, Director of Operations, or an intermediate F&B Multi Unit Manager II within the assigned location. * The MGRI position is expected to work a varied and rotating schedule to be on site at various operating days and hours each week; some opening shifts, during some busy dayparts, and during some closing shifts to monitor restaurant associates' work activities during these different days and times. Minimum Qualifications, Knowledge, Skills, and Work Environment: * Requires a minimum of 2 years food and beverage, cash handling, and customer service experience * Requires a minimum of 6 months supervisory or lead experience in a restaurant or production kitchen * Requires the ability to speak, read and comprehend instructions, short correspondence, and policy documents, as well as converse comfortably with customers Additional Information: To learn more about HMSHost and additional career opportunities, visit ************************ Equal Opportunity Employer (EOE) Minority/Female/Disabled/Veteran (M/F/D/V) Drug Free Workplace (DFW) Equal Opportunity Employer (EOE) Minority/Female/Disabled/Veteran (M/F/D/V) Drug Free Workplace (DFW) Nearest Major Market: Dallas Nearest Secondary Market: Fort Worth

A Retail Assistant Manager, or Assistant Store Manager, is responsible for making sure that the daily operations of a retail outlet run smoothly by supporting staff on the sales floor and handling administrative duties. Their duties include inspecting inventory shipments, resolving customer complaints and training new team members. Assist the store manager in realizing or exceeding determined sales plans and target metric objectives Ensure consistent execution of company's marketing and visual presentation Set up advertising displays and arrange merchandise on counter or tables to promote sales Train staff on how to drive sales through consistent development of product knowledge and customer service standards Ensure compliance to policies and procedures and report concerns to senior management Maintain proper inventory controls, facilitate inventory transaction and bulk count as guided by senior management Ensure the store is secured at closing by checking if the doors are locked, alarms are set and all safes are locked Keep daily records of store sales, damages, deposit log, scheduling, employee discount and new hire paperwork Required Qualifications: 2 years of demonstrated consistent retail sales/customer service experience (fashion/apparel retail experience preferred) Experience in an Assistant Store Manager, Store Manager, or Team Supervisor role Excellent leadership skills and the ability to work with teams Good communication and interpersonal skills towards customers, staff members and store managers Open availability (Opening and/or closing shifts, weekends, Holiday seasons) Must have a reliable mode of transportation upon first date of employment to complete trips to the Bank to submit deposits Great attention to detail for purposes of erecting attractive marketing displays, arranging merchandise and maintaining store appearance Ability to lift heavy merchandise, walk and stand for long hours

As a Shift Leader, you will supervise shop operations on a shift-by-shift basis. You will also assist the management team in providing team member support and coaching to ensure tasks are performed effectively. Responsibilities * Perform all responsibilities of restaurant team members * Support the Restaurant Manager in meeting operational goals and execution * Ensure Brand standards are met throughout shift including preparation of food and beverages * Communicate shift priorities, goals and results to restaurant team members * Coach restaurant team members as needed throughout a shift providing timely, constructive and clear feedback * Support the training of restaurant team members as needed * Perform oversight of franchisee safety, security and profitability policies/processes throughout a shift * Communicate clearly with the next Shift Leader to help prepare him/her for shift * Ensure Food Safety standards are met * Manage Inventory throughout the shift * Provide great guest service and coaches restaurant team members to do the same * Ensures restaurant team members are following cash franchisee management policies Education/Experience * Basic computer skills * Fluent in spoken and written English * Previous leadership experience in retail, restaurant or hospitality preferred. Key Competencies * Works well with others in a fast-paced team environment * On time, demonstrates honesty and a positive attitude * Willingness to learn and adapt to change * Guest focused * Ability to assist with training * Problem solving * Motivating others Physical Demands/Working Conditions * Standing on feet * Repetitive motion including bending, stooping and reaching * Lifting objects, ice, products, boxes up to 50 lbs (if applicable) * Working in a small space Company Introduction Baskin-Robbins is an American multinational chain of ice cream and cake specialty shop restaurants owned by Inspire Brands. Based in Canton, Massachusetts, Baskin-Robbins was founded in 1945 by Burt Baskin and Irv Robbins in Glendale, California.[3] It claims to be the world's largest chain of ice cream specialty stores,[4] with more than eight thousand locations,[5] including nearly 2,500 shops in the United States and over five thousand in other countries.[6] Baskin-Robbins sells ice cream in nearly 50 countries. ","identifier":{"@type":"PropertyValue","name":"Job ID","value":"eb7c49cc"},"date Posted":"2025-11-29T06:12:00.583082+00:00","employment Type":[],"hiring Organization":{"@type":"Organization","name":"Baskin Robbins","same As":"https://www.baskinrobbins.com/","logo":"https://dokumfe7mps0i.cloudfront.net/oms/15524/image/2025/4/LHUVQ_***********22/***********22.png"},"job Location":[{"@type":"Place","address":{"@type":"PostalAddress","street Address":"5251 Panther Creek Pkwy","address Locality":"Frisco","address Region":"TX","postal Code":"75034","address Country":"US"}}],"base Salary":{"@type":"MonetaryAmount","currency":"USD","value":{"@type":"QuantitativeValue","value":0,"min Value":0,"max Value":0,"unit Text":"HOUR, DAY, WEEK, MONTH, YEAR"}}} Skip to main content Skip to menu Skip to footer * Careers Overview * Working at Baskin-Robbins * Culture * Benefits & Perks * Training & Development Dunkin's cup * Purpose and Values Search Search Careers Hamburger toggle Menu Hamburger toggle Menu Close * Careers Home * Working at Baskin-Robbins * Culture * Benefits & Perks * Training & Development * Purpose and Values * Search Careers Back Shift Leader

Must be willing to work most Friday and Saturday evenings and some Holidays. Every Piece is Important, and That Includes YOU! - A Day in the Life The Shift Manager is responsible for Quality and Services systems in the restaurant. Managers coach and train Donatos Associates to produce the highest quality food and to provide friendly and honest service. The Manager may open or close the restaurant in the absence of an Assistant General Manager or General Manager, ensuring a quality opening and/or closing by completing administrative responsibilities while maximizing the safety and security of our Associates, Customers and Assets. Job Duties and Responsibilities * Opens and/or closes the restaurant with proper administrative procedures and completes assigned paperwork. * Manages the people, product, and equipment of the restaurant to deliver the Mission & Promise. * Manages safety files and health and food safety binder for all Associates. * Evaluate coupon usage and detailed altered sales report. * Consistently completes required forms in DNET for product quality, credit card refunds, safety incidents, and other reports. * Takes personal responsibility and ownership for managing Product Quality, Service, and Prosperity. * Manages food, labor and costs through training and coaching. * Acts in a timely and decisive manner to adjust staffing for business volume changes. * Executes plans to improve customer satisfaction through regular utilization & communication of customer feedback program (SMG website), customer callbacks, and refining results to create improvement plans. * Schedules & trains proper oven cleaning & maintenance within Donatos standards. * Ensures shift execution (pre/post-shift checklists, game plans, and dough plans). * Controls food cost components of waste, prep, weights, portioning, and theft during shifts. * Interacts with and listens to customers attentively and enthusiastically. * Ensures customers receive their orders accurately and within the quoted promise times. * Anticipates the needs of the customers at all access points and removes existing or potential service barriers. * Displays caring and empathy for customers and follows correct steps when resolving complaints. * Ensures the team delivers all elements of Donatos Service Behaviors. * Contributes to the team morale by displaying enthusiasm and commitment by word and action. * Uses job aids including Donatos-U to properly train and reinforce Associates to execute Donatos standards and processes to understand their roles in fulfilling the Mission, Promise, and Values. * Understands and coaches the principle drivers for People, Promise and Prosperity (positive environment, scale usage, etc.). * Models performance standards (primary responsibility to direct & coach, secondary responsibility to assist). * Demonstrates, trains, and enforces operating norms, including but not limited to uniform policy, attendance, safety procedures, cleanliness, utilizing Progressive Performance Coaching when necessary and escalating associate relations or potential theft issues to the General Manager. * Knows, enforces, and educates Associates on all applicable labor laws. * Understands, coaches, and enforces 3rd party policies and procedures as required. * Train and enforce the delivery driver routing system to best enhance customer service with hot and fresh product. * Trains and enforces correct cash control procedures. * Ensures Associates understand and follow the food safety & personal hygiene standards required by Donatos and the local Health Department. * Assumes responsibility for inventory of all stocked items, vendor orders, and invoice processing. * Uses proper security and verification procedures when handling deposits and safe contents. * Manages dough and day dots to ensure the best quality. * Properly executes, enforces, and manages food safety and sanitation requirements. Minimum Requirements Education * Basic Math and Reading Skills necessary * Texas ServSafe Manager certification Physical Requirements * Must be able to perform the essential functions of this position safely while meeting productivity standards * Able to stand and/or walk entire shift * Able to lift up to 50 pounds occasionally * Occasional bending and twisting Work Experience * Previous Manager or Donatos Team Lead experience * Successful Completion of Donatos M.I.T. Program and all corresponding certifications, Manager Donatos-U modules, and food safe handler's courses * Can execute all items on the Manager readiness checklist Donatos is an Equal Opportunity/ Affirmative Action Employer: We provide equal employment opportunities to all qualified employees and applicants for employment without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, veteran status, disability or any other legally protected status. We prohibit discrimination in decisions concerning recruitment, hiring, compensation, benefits, training, termination, promotions, or any other condition of employment or career development. Donatos is just as dedicated to our Associates as we are to our guests. After all, delivering the best food and service starts with attracting (and keeping) the very best team members. Whether you're looking for your first job or want to advance your career, you'll love being part of a work environment that's not just rewarding and fun, but supportive too. We're committed to hiring associates who we feel will be a great fit with the Donatos family - and then empowering them to become leaders who bring out the full potential of everyone around them.

Must be willing to work most Friday and Saturday evenings and some Holidays. Every Piece is Important, and That Includes YOU! - A Day in the Life The Shift Manager is responsible for Quality and Services systems in the restaurant. Managers coach and train Donatos Associates to produce the highest quality food and to provide friendly and honest service. The Manager may open or close the restaurant in the absence of an Assistant General Manager or General Manager, ensuring a quality opening and/or closing by completing administrative responsibilities while maximizing the safety and security of our Associates, Customers and Assets. Job Duties and Responsibilities Opens and/or closes the restaurant with proper administrative procedures and completes assigned paperwork. Manages the people, product, and equipment of the restaurant to deliver the Mission & Promise. Manages safety files and health and food safety binder for all Associates. Evaluate coupon usage and detailed altered sales report. Consistently completes required forms in DNET for product quality, credit card refunds, safety incidents, and other reports. Takes personal responsibility and ownership for managing Product Quality, Service, and Prosperity. Manages food, labor and costs through training and coaching. Acts in a timely and decisive manner to adjust staffing for business volume changes. Executes plans to improve customer satisfaction through regular utilization & communication of customer feedback program (SMG website), customer callbacks, and refining results to create improvement plans. Schedules & trains proper oven cleaning & maintenance within Donatos standards. Ensures shift execution (pre/post-shift checklists, game plans, and dough plans). Controls food cost components of waste, prep, weights, portioning, and theft during shifts. Interacts with and listens to customers attentively and enthusiastically. Ensures customers receive their orders accurately and within the quoted promise times. Anticipates the needs of the customers at all access points and removes existing or potential service barriers. Displays caring and empathy for customers and follows correct steps when resolving complaints. Ensures the team delivers all elements of Donatos Service Behaviors. Contributes to the team morale by displaying enthusiasm and commitment by word and action. Uses job aids including Donatos-U to properly train and reinforce Associates to execute Donatos standards and processes to understand their roles in fulfilling the Mission, Promise, and Values. Understands and coaches the principle drivers for People, Promise and Prosperity (positive environment, scale usage, etc.). Models performance standards (primary responsibility to direct & coach, secondary responsibility to assist). Demonstrates, trains, and enforces operating norms, including but not limited to uniform policy, attendance, safety procedures, cleanliness, utilizing Progressive Performance Coaching when necessary and escalating associate relations or potential theft issues to the General Manager. Knows, enforces, and educates Associates on all applicable labor laws. Understands, coaches, and enforces 3rd party policies and procedures as required. Train and enforce the delivery driver routing system to best enhance customer service with hot and fresh product. Trains and enforces correct cash control procedures. Ensures Associates understand and follow the food safety & personal hygiene standards required by Donatos and the local Health Department. Assumes responsibility for inventory of all stocked items, vendor orders, and invoice processing. Uses proper security and verification procedures when handling deposits and safe contents. Manages dough and day dots to ensure the best quality. Properly executes, enforces, and manages food safety and sanitation requirements. Minimum Requirements Education Basic Math and Reading Skills necessary Texas ServSafe Manager certification Physical Requirements Must be able to perform the essential functions of this position safely while meeting productivity standards Able to stand and/or walk entire shift Able to lift up to 50 pounds occasionally Occasional bending and twisting Work Experience Previous Manager or Donatos Team Lead experience Successful Completion of Donatos M.I.T. Program and all corresponding certifications, Manager Donatos-U modules, and food safe handler's courses Can execute all items on the Manager readiness checklist Donatos is an Equal Opportunity/ Affirmative Action Employer: We provide equal employment opportunities to all qualified employees and applicants for employment without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, veteran status, disability or any other legally protected status. We prohibit discrimination in decisions concerning recruitment, hiring, compensation, benefits, training, termination, promotions, or any other condition of employment or career development. Work schedule Weekend availability Monday to Friday Day shift Night shift 8 hour shift Holidays Benefits Flexible schedule Employee discount Paid training Referral program

As a Shift Lead, you will contribute to the success of Sprinkles by assisting the management team with bakery operations to create and maintain the Sprinkles Experience for our guests and associates. You will be a leader to your peers, and a role model of the Sprinkles culture. If you enjoy leadership, this is the sweet spot to learn all things operations within Sprinkles! Perks of Working with Sprinkles: Hourly Pay + Tips* Benefit options include Heath, Dental, Vision, Life, and 401K Daily Pay option available to associates Sprinkles Associate Card to sprinkle the joy to your family, friends, and community Opportunity to do good - Sprinkles partners with several charities and community organizations Family Friendly Hours Paid parental leave & paid time off Chance to be a part of special memories that happen daily in our bakery Development and growth opportunities Responsibilities: Retain and demonstrate proper policies and procedures delivered by trainers and managers with enthusiasm. Manage guest experiences, including answering emails, or collecting details on recent experiences as shared via phone, email, or online. Deliver exceptional guest service within the standards of management and Sprinkles policies - Be a brand ambassador. Manage shift expectations and contribute to the Sprinkles culture and experience. Serve as a product expert by making recommendations as guests are ordering. Practice proper credit card cash handling procedures with a smile. Adhere to all safety and sanitation guidelines to maintain a clean and safe work environment behind the counter and in the dining area where applicable. Assist with all cleaning duties as stated on opening/closing and weekly checklists. Report to work as scheduled and fulfill requirements for duration of shift. Box, package, or plate cupcakes and other bakery goods as needed. Requirements: A passion and love of the Sprinkles product, brand, and experience. A minimum of 1 year of experience in a shift management position or management position in a restaurant or within hospitality. Ability to work a varying schedule including some weekends and holidays. Ability to communicate verbally while understanding and following written and verbal instructions from management. Can work well under pressure while maintaining a consistent pace throughout your shift. Ability to be on your feet for hours at a time. Can lift at least 50 pounds which can include carrying cupcake trays, cupcake batter/frosting, and bags of boxed purchases. Must be able to move around the front of the bakery while bending down for bags and reaching up for cupcake trays. *Tips are not guaranteed Sprinkles is an Equal Opportunity Employer

Responsive recruiter Benefits: Competitive salary Employee discounts Flexible schedule Free food & snacks Free uniforms Opportunity for advancement Benefits/Perks Flexible Scheduling Competitive Compensation Career Advancement Opportunities Weekly paid Tips The Great Greek was founded by two third-generation restauranteurs with more than 30 years in the food and hospitality business. Like anyone who loves truly good food, their favorite childhood memories were those spent with family and friends, crowded around a table for a meal made with care and love. That tradition remains today with the same recipes passed down generation after generation and prepared with the spirit of authentic Mediterranean hospitality where everyone's welcome. As a member of The Great Greek Family, you'll enjoy a fun, fast paced work environment in one of the fastest growing franchises in the United States. Job SummaryWe are seeking an experienced Restaurant Shift Lead to join our team! As a Shift Lead, you will be responsible for the restaurant's operational performance during your shift. You will perform opening and closing duties, supervise staff, and assign duties to ensure the restaurant runs smoothly. The ideal candidate is a strong leader with restaurant experience. Responsibilities: Train and manage employees and assign duties as needed Lead team in providing exceptional customer service Resolve customer complaints gracefully and with tact Adhere to all health and safety rules and regulations Provide sales and productivity reports to upper management Cover the shifts of absent employees Open and Close Restaurant Cash Handling and POS Cashout/Close End of Day Qualifications: High school diploma/GED Previous food service experience Familiarity with Microsoft Office, restaurant management software, and POS software Ability to remain calm and thrive under pressure Excellent management and leadership skills Strong communication and problem-solving skills We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law. The Great Greek Mediterranean Grill is a fast-casual restaurant franchise concept featuring authentic Greek recipes, made to order, with only the highest quality ingredients, fresh products, and outstanding hospitality. The Great Greek was founded by two third-generation restauranteurs with more than 30 years in the food and hospitality business. Like anyone who loves truly good food, their favorite childhood memories were those spent with family and friends, crowded around a table for a meal made with care and love. That tradition still remains today with the same recipes passed down generation after generation and prepared with the spirit of authentic Mediterranean hospitality where everyone's welcome. We've made the dining room a little bigger to fit more guests, but you'll always feel right at home with smiling faces, table service, and a bright cheerful atmosphere.

Join our Management Team! $14/hr during training period and opportunity for promotion to an Assistant Manager role. * The Manager in Training (MIT) role is the fast track to management, providing work assignments and training opportunities to prepare for promotion to an Assistant Manager position within 90 days. NO PRIOR MANAGEMENT EXPERIENCE NECESSARY * During the training program, you will learn all aspects of store operation to ensure successful execution of fast, accurate sandwiches and world class customer service while maintaining a clean, organized shift. Additionally you will gain experience in managing store level metrics to ensure restaurant profitability * After successful completion of the training program, you will have the opportunity for promotion to an Assistant Manager * Assistant Managers help oversee the day-to-day operations of a Jimmy John's restaurant with a positive rock star go-getter attitude. The Assistant Manager plays a major role in ensuring the store is in exceptional order and that all employees are performing duties properly and efficiently. They lead by example and execute systems and procedures with 100% integrity in a fast paced environment * Successful performance as an Assistant Manager will lead to additional management advancement opportunities in this growing company Assistant Manager Job Requirements * At least 18 years of age * Ability to handle fast paced and high stress situations in the store * Organize and establish priorities in the store with minimal supervision * Able to provide feedback and recommendations on store and employee performance Compensation and Benefits * During the training period: $14/hr wage * Upon completion of training: $16/hr wage * Full promotion to Assistant Manager: $18/hr wage * Opportunity for 40+ hours a week * Eligibility for overtime * Free meal for every shift Company Introduction We slice our all-natural* meats and fresh veggies in-house every day. Our fresh-baked bread is made right here where you can see it, and our house-made tuna salad is fresh every day. The flavor of a ripe tomato, crisp shredded lettuce, combined with fresh-baked bread, fresh-sliced meat and real Hellmann's mayo - that's when the magic happens. Made with love every single day since 1983. That's Jimmy Fresh!

Directs and motivates team while personally assisting in providing high quality service based on requirements and standards. Monitors and controls financial and administrative responsibilities including asset protection. Provides clear and concise communications to everyone having ownership in the success of the event. Identifies training opportunities and plans a strategy to accomplish goals. CANDIDATE PROFILE Education and Experience • High school diploma or GED; 2 years experience in the event management, food and beverage, or related professional area. CORE WORK ACTIVITIES Managing Banquet Operations • Projects supply needs for the department, (e.g., china, glass, silver, buffet presentations, props). • Applies knowledge of all laws, as they relate to an event. • Understands the impact of Banquet operations on the overall success of an event and manages activities to maximize customer satisfaction. • Adheres to and reinforces all standards, policies, and procedures. • Maintains established sanitation levels. • Manages departmental inventories and maintains equipment. • Uses banquet beverage records to control liquor costs and manage the banquet beverage perpetual inventory. • Schedules banquet service staff to forecast and service standards, while maximizing profits. • Assists team in developing lasting relationships with groups to retain business and increase growth. Participating in and Leading Banquet Teams • Sets goals and delegates tasks to improve departmental performance. • Conducts monthly department meetings with the Banquet team. • Applies and continually broadens knowledge of food and wine pairings and cutting edge cuisine with emphasis on current event trends. • Acts as a liaison to the kitchen staff. • Leads shifts and actively participates in the servicing of events. Ensuring and Providing Exceptional Customer Service • Sets a positive example for guest relations. • Interacts with guests to obtain feedback on product quality and service levels. • Responds to and handles guest problems and complaints. • Empowers employees to provide excellent customer service. • Ensures employees understand expectations and parameters. • Strives to improve service performance. • Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement. • Reviews comment cards and guest satisfaction results with employees. Conducting Human Resources Activities • Communicates and executes departmental and property emergency procedures and ensures staff are trained in safety procedures. • Observes service behaviors of employees and provides feedback to individuals. • Monitors progress and leads discussion with staff each period. • Participates in the development and implementation of corrective action plans. • Reviews quarterly Meeting Planner Survey results and participates in the development and implementation of corrective action to address service challenges; focuses on continuous improvement of guest satisfaction. • Attends and participates in all pertinent meetings. At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

and the Galleria Dallas Ice Skating Center Trademark Property Company, based in Fort Worth, Texas, is a full-service real estate firm specializing in the development, investment, and management of mixed-use, retail, multifamily, and office properties. Since its founding in 1992, the company has been dedicated to transforming communities by creating vibrant, community-focused spaces. The Shift Manager will be a key leader on our team at the Galleria Dallas Ice Skating Center, the premier year-round ice rink within this vibrant, mixed-use destination. This role is crucial to ensuring a safe, fun, and well-managed skating experience for all guests. Overview: A dedicated and safety-focused Shift Manager at the Ice Skating Center is responsible for the overall supervision of daily public sessions and staff. This role requires a blend of strong customer service leadership, operational oversight, and facility maintenance to ensure the smooth operation of the rink during their shift. Job Type: Part-Time, Hourly, Non-Exempt, Permanent Position Key Responsibilities Team Leadership & Supervision: Oversee and support cashiers, clerks, and skate monitors to ensure all public sessions run smoothly. Maintain visibility and availability for both customers and staff throughout the shift. Safety & Operations: Direct and organize evacuation and shutdown procedures during emergency situations. Maintains a calm and composed demeanor during all emergency situations. Facility & Equipment Management: Operate ice-making equipment, the skate sharpener, and the point-of-sale (POS) cash register. Assists in the general maintenance and upkeep of the ice center and its equipment. Financial & Administrative: Supervises or performs daily closeouts, ensuring the accuracy of deposits and financial records. Completes all required incident reports accurately and promptly. Sales & Promotion: Promotes and sells skating lessons, birthday parties, group admissions, after-hour private events, and other skating center offerings Requirements Leadership & Communication: Exhibits strong leadership, problem-solving, and decision-making skills. Effectively communicates ideas, information, and opinions to staff. Demonstrates the ability to build and maintain positive working relationships. Experience & Education: Prior experience in customer service, facility operations, or supervisory roles. High school diploma or equivalent is required; additional education or certifications in recreation, hospitality, or management is preferred. Technical & Safety: Basic mechanical aptitude and familiarity with ice rink equipment is a plus. CPR/First Aid certification is preferred or the willingness to obtain it. Physical: The ability to stand, walk, and perform occasional lifting within an indoor ice rink environment with varying temperatures. Availability: Must be able to work a flexible schedule, including weekends and flexible hours during holidays.

As a Manager you will be responsible for assisting the execution of daily operations activities. The following provides an overview of the basic responsibilities of a Manager however, with each certification you will be qualified and expected to provide additional leadership in one or more additional areas (Open/Close, Kitchen and/or Customer Service). You may be responsible for overall effectiveness. As needed, you may be assigned other managerial and supervisory responsibilities, including performing as the Ops Leader. See certification position descriptions below. Specific Responsibilities Include: Train, monitor and reinforce food safety procedures to crew members. Perform walk-thru to ensure restaurant is ready to open/close. Communicate with crew members and Team Trainers through team huddles, manager meetings, etc. Supervise crew members and Team Trainers in a way that maximizes retention. Supervise, coordinate and delegate the execution of operations tasks and ensure compliance with all Company policies and procedures. Ensure quality, production and service standards are met and to create a safe, efficient and professional environment for customer and other employees.