Restaurant General Manager
Shift manager job in Chapel Hill, NC
As the team at Zaxbys expands, we're saving a seat for you!
To our guests, Zaxbys is more than just a place to eat - it's a place to have fun, spend time with friends, and enjoy great food.
To our team members, Zaxbys is an indescribably great place to work!
General Managers are responsible for providing guidance and leadership to their team to create a positive culture and maintain high team morale. You will execute and assist in the development of action plans according to company goals and objectives. You will manage and oversee the daily operations of the restaurant focusing on staffing, team member development, sales growth, cost management, guest experience, and ensuring brand standards are consistently upheld.
Why work at Zax?
COMPETITIVE PAY
BONUS POTENTIAL (Paid Quarterly): Up to 24% of Annual Salary
FREE Meals
Paid Time Off
Paid Holidays
Employee Referral Program
Opportunities to Advance
Benefits
Medical Insurance
HSA Option Available
Dental Insurance
Vision Insurance
Short-Term Disability
Long-Term Disability
Employer Paid Life Insurance
401(k) With Employer Match
100% match of first 3% contribution + 50% match of next 2% contribution
Additional eligibility requirements
Duties and Responsibilities
Complete all training requirements including:
Zaxbys General Manager Development Plan and Operations Excellence Capstone Class
Food Safety Certification and Manager Certification
Any additional training required by Zax LLC
Ensure that the restaurant delivers great experiences to guests
Maintain appropriate staffing levels by sourcing, interviewing, hiring, retaining, and recognizing top performers
Ensure team members receive proper training including ongoing mentoring, coaching, and development while holding team members accountable for their performance
Ensure effective work schedules are created timely and appropriately to drive sales and control labor costs
Plan and delegate shift assignments including communicating expectations and adjusting as needed
Ensure service, product quality, and cleanliness standards are consistently upheld
Create and maintain a positive culture and healthy team morale by providing guidance and leadership while being an example and role model for the team
Manage profitability through driving sales, controlling costs, developing team members, and ensuring operational standards are consistently upheld
Strive to increase sales by building community relationships and providing outstanding product and service
Control costs and losses and strive to improve at every opportunity by maintaining operational standards, and ensuring compliance with all Zaxbys Franchising LLC and Zax LLC guidelines, policies, and procedures
Complete performance reviews for crew members and assist with performance reviews for managers
Maintain compliance with Zaxbys Franchising LLC, Zax LLC, federal, state, and local laws, guidelines, policies, and procedures
Utilize management tools and keep neat, accurate, and current records
Review performance metrics daily and develop action plans to enhance the execution of systems and processes to improve profitability, sales, and guest experience
Other responsibilities
Handle and report guest and team member complaints/concerns/injuries timely and in a friendly and respectful manner
Maintain an attitude of flexibility that allows performance above and beyond the parameters of this position description
Ensure the team works safely and follows all safety guidelines and procedures
Escalate concerns to your supervisor when appropriate
All other duties necessary to ensure restaurant operations function properly
Job Qualifications
The following requirements must be met in order to qualify for this position.
Must be 21 years of age or older
Must have a valid driver's license, vehicle insurance, and reliable transportation
Open availability and the ability to work a minimum of 5 days and 48 hours per week
Ability to work a flexible schedule including days, nights, weekends, and holidays
Successful completion of background check and motor vehicle report
Must possess leadership qualities, organizational skills, and ability to interact cooperatively with others
Required minimum education: High school diploma or equivalent and some college preferred
3-5 years management experience required
Restaurant management experience preferred
Capability Requirements
The following capabilities are required to perform the essential functions of this position. Reasonable accommodations that do not create an undue hardship on the company will be considered.
Sit, stand, and walk continuously
Occasionally stoop, bend, crouch, or climb, including the use of ladders
Frequently lift, push, pull, and carry up to 50 pounds, including lifting overhead
Continuous use of hands and wrists for grasping and fine manipulation
Communicate proficiently through speech, reading, and writing
Maintain effective audio-visual discrimination and perception to observe and respond to the environment
Work in an environment that features hot and cold temperature variations and exposure to food allergens
Operate and work safely with restaurant equipment including, but not limited to, knives, fryers, and potentially hazardous equipment
Restaurant Shift Leader (Full-Time)
Shift manager job in Chapel Hill, NC
As the team at Zaxbys expands, we're saving a seat for you!
To our guests, Zaxbys is more than just a place to eat - it's a place to have fun, spend time with friends, and enjoy great food.
To our team members, Zaxbys is an indescribably great place to work!
Shift Leaders oversee the people, processes, and products required to execute a shift. They set shift goals, assign tasks to team members, ensure processes are properly followed, and respond to guests' needs.
Why work at Zax?
FREE Meals On Shift & 50% Off Meals Off Shift
Flexible Schedule
Early Access to Pay
Paid Training
Opportunities to Advance
Benefits
Recognition Program
Employee Referral Program
Medical Insurance
Dental Insurance
Vision Insurance
Short-Term Disability
Long-Term Disability
Employer Paid Life Insurance
401(k) With Employer Match (additional eligibility requirements)
Duties and Responsibilities
Complete all training requirements including:
Zaxbys Shift Leader Development Plan
Food Safety Certification
Any additional training required by Zax LLC
Creates a culture of high-performance and trains and coaches team members to meet all company standards
Mentor, coach and develop team members and communicate performance concerns to your General Manager
Prioritizes the guest and team member experience and resolves complaints and concerns in friendly and respectful manner
Create and maintain a positive culture and healthy team morale through recognition and leading by example
Communicates shift goals and motivates team members to meet goals and perform to their highest ability level
Delegates tasks to team members and supervises performance during a shift
Maintain operational standards and ensure compliance with all Zaxbys Franchising LLC and Zax LLC guidelines, policies, and procedures
Ensure service, product quality, and cleanliness standards are consistently upheld
Enhance guest experiences by ensuring that team members satisfy and exceed guest expectations
Receives and reconciles truck deliveries, ensures product is properly stocked, and completes daily inventory counts.
Manages food production and quality by monitoring prepping, cooking, and holding processes and taking corrective action when necessary
Tracks food safety and quality throughout the shift and ensures guests receive accurate orders that meet company standards and guests' satisfaction
Plans shift duties and ensures opening and closing duties are complete
Collaborates with management team to develop goals and reports back to management on goal progress
Ensure processes, policies, and procedures are properly followed throughout daily operations
Follows company cash management policies
Maintain compliance with federal, state, and local laws and guidelines
Utilize management tools and keep neat, accurate, and current records
Maintain an attitude of flexibility that allows performance above and beyond the parameters of this position description
Ensure the team works safely and follows all safety guidelines and procedures
Immediately report all human resources and risk management concerns to your General Manager and District Manager
Escalate other concerns to your supervisor when appropriate
All other duties necessary to ensure restaurant operations function properly
Job Qualifications
The following requirements must be met in order to qualify for this position.
Must be 18 years of age or older
Must have reliable transportation
Available to work a minimum of 5 days and 32 to 40 hours per week
Ability to work a flexible schedule including days, nights, weekends, and holidays
Successful completion of background check
Demonstrates leadership qualities, organizational skills, and ability to interact cooperatively with others
Leadership experience preferred
Capability Requirements
The following capabilities are required to perform the essential functions of this position. Reasonable accommodations that do not create an undue hardship on the company will be considered.
Sit, stand, and walk continuously
Occasionally stoop, bend, crouch, or climb, including the use of ladders
Frequently lift, push, pull, and carry up to 50 pounds, including lifting overhead
Continuous use of hands and wrists for grasping and fine manipulation
Communicate proficiently through speech, reading, and writing
Maintain effective audio-visual discrimination and perception to observe and respond to the environment
Work in an environment that features hot and cold temperature variations and exposure to food allergens
Operate and work safely with restaurant equipment including, but not limited to, knives, fryers, and potentially hazardous equipment
General Manager
Shift manager job in Raleigh, NC
Concord Hospitality is seeking an experienced and driven General Manager to lead a successful team and ensure exceptional hotel operations at our Raleigh Marriott Crabtree Valley. This role involves hiring, motivating, and leading teams while serving as the key liaison between the hotel brand, owners, and Concord.
As a Concord Leader you will be responsible to:
Inspire greatness in your team.
Encourage and support team members to reach their full potential.
Create a work environment that is a Great Place to Work for all.
Lead with integrity, transparency, respect, and professionalism.
Care for your team and their families.
Responsibilities:
Hire, mentor, and lead a passionate management team aligned with company values.
Oversee hotel operations, ensuring brand standards and training are met.
Manage budgets, supplies, and deadlines to achieve financial targets.
Represent the hotel in networking with city officials and community stakeholders.
Drive guest satisfaction scores (GSS) through effective leadership and service excellence.
Foster a positive work environment that rewards and recognizes team achievements.
Qualifications:
Previous experience in a General Manager role with a hotel of 300+ rooms and 15,000 square feet of meeting space.
Strong financial command.
Proven track record of creating an inclusive environment with expertise in fostering a collaborative and high-performing work culture
Strong sales and networking skills with a track record of driving financial results.
Experience in leading and building.
Organized, detail-oriented, and results-driven.
Prior Marriott experience desirable.
Why Join Concord?
At Concord Hospitality, we put our Associates First. We offer competitive wages and a comprehensive benefits package for full-time associates, including:
Medical, dental, vision, life, and disability insurance
401(k) with company match
Tuition assistance
Discounted hotel stays
Extensive training and career development opportunities
We're proud of our unique culture built on our five cornerstones: Quality, Integrity, Community, Profitability, and FUN. Join us in building an inclusive and rewarding workplace where everyone can thrive.
We are an equal opportunity employer and strongly support diversity and inclusion through our mission to be a “Great Place to Work for All.”
Pay range: $165,245 - $206,569
General Manager
Shift manager job in Raleigh, NC
Are you a seasoned Business leader looking for an exciting growth opportunity? If so, we need to talk!
IMMSA is a leading manufacturer specializing in custom copper and aluminum busbars, connectors, and bushings for the energy, electrical, data, and mobility industries. With a strong commitment to sustainability, innovation, and customer-centric solutions, IMMSA delivers high-performance components that support the development of smarter, more interconnected systems. The company is recognized for its advanced manufacturing capabilities and ethical business practices, positioning itself as a strategic partner in global infrastructure and technology projects.
Founded in 1998 by Alfonso Anciola, IMMSA has grown steadily to become a key player in the made-to-order manufacturing sector. Headquartered in López Mateos, Mexico, the company has expanded its operations and technological footprint, including the recent inauguration of a new plant in Coahuila in 2024. Over the years, IMMSA has built a reputation for quality, reliability, and innovation, serving clients across North America and beyond.
About the Job
The General Manager will lead our Southern Atlantic (Carolinas, Virginia, Florida) regional manufacturing, business development and business operations. This new role will initially focus on managing our North Carolina facility and will expand to include oversight of additional operations in Texas. Key job duties include:
Oversee day-to-day operations of the North Carolina manufacturing facility, ensuring safety, quality, and productivity targets are met.
Develop strategic partnerships and sales relationships in the local area.
Oversee finance, HR, and administrative functions.
Implement and monitor KPIs to drive continuous improvement in efficiency, cost control, and customer satisfaction.
Develop and execute strategic plans for U.S. operations aligned with global business objectives.
Collaborate with executive leadership on long-term growth strategies, including capacity planning and market expansion.
Build and manage high-performing teams across multiple locations.
Foster a culture of accountability, safety, and continuous improvement.
Provide coaching, performance management, and succession planning.
Manage budgets, forecasts, and financial performance for U.S. operations.
Ensure compliance with federal, state, and local regulations, including OSHA, EPA, and labor laws.
Serve as the primary liaison between U.S. operations and global headquarters.
Represent the company with local authorities, community stakeholders, and industry partners.
About You
The ideal candidate is a well-rounded business leader with a background in manufacturing, business development, operations management (HR, Finance, etc.), and cross-functional team leadership.
People describe you as a go-getter who gets things done.
You are excited about spending most of your time over the next year or so in the Raleigh/Greensboro area, as well as traveling when new locations in the United States are added to your portfolio.
Spanish language skills are a plus.
Startup experience or experience in scaling a business is a plus.
Why work for us?
Excellent growth opportunity with a firm that is poised to expand operations in the US.
Great opportunity to nurture your entrepreneurial spirit and contribute to diverse business functions and scale operations in a growing company.
Frozen Food Manufacturing Production Manager
Shift manager job in Oxford, NC
We are seeking an experienced Production Manager to lead daily operations in a fast-paced frozen food manufacturing facility. This role is responsible for driving safe, efficient, and high-quality production while leading teams and supporting continuous improvement.
Key Responsibilities
Oversee daily production schedules to meet output, quality, and cost targets
Lead, train, and manage supervisors, line leads, and production staff
Ensure compliance with HACCP, GMP, and food safety regulations
Drive Lean, 5S, and continuous improvement initiatives
Monitor KPIs (OEE, labor efficiency, downtime, waste)
Partner with Maintenance, QA, and Supply Chain for smooth operations
Maintain safe operations in cold and frozen environments
Qualifications
5+ years of Production Management experience in food manufacturing
Strong knowledge of food safety, quality systems, and regulatory compliance
Proven leadership, problem-solving, and team development skills
Experience with ERP/MES systems preferred
Bachelor's degree preferred (or equivalent experience)
Work Environment
Cold and frozen production areas (-10°F to 40°F)
Standing/walking for extended periods
Occasional weekend or off-shift support
Competitive pay + full benefits
Growth opportunity in a stable manufacturing environment
Apply now to lead a high-performing production team!
STORE MANAGER CANDIDATE IN RALEIGH, NC
Shift manager job in Raleigh, NC
Work Where You Matter At Dollar General, our mission is Serving Others! We value each and every one of our employees. Whether you are looking to launch a new career in one of our many convenient Store locations, Distribution Centers, Store Support Center or with our Private Fleet Team, we are proud to provide a wide range of career opportunities. We are not just a retail company; we are a company that values the unique strengths and perspectives that each individual brings. Your difference truly makes a difference at Dollar General. How would you like to Serve? Join the Dollar General Journey and see how your career can thrive.
Company Overview
Dollar General Corporation has been delivering value to shoppers for more than 80 years. Dollar General helps shoppers Save time. Save money. Every day. by offering products that are frequently used and replenished, such as food, snacks, health and beauty aids, cleaning supplies, basic apparel, housewares and seasonal items at everyday low prices in convenient neighborhood locations. Learn more about Dollar General at ************************************
Job Details
GENERAL SUMMARY:
The Store Manager Candidate supports the Store Manager in the effective implementation of all store processes including employee supervision, staffing, inventory management, stocking and receiving, paperwork, and store needs. This position is utilized to foster interactive development of an external candidate for the Store Manager role and is to be held for a limited period.
DUTIES and ESSENTIAL JOB FUNCTIONS:
Assist in recruiting and staffing activities.
Assist with store merchandising by facilitating and/or participating in staging, stocking and storage of merchandise; ensuring that merchandise is presented according to established practices and store manager direction; and properly utilizing merchandise fixtures, signing and pricing of merchandise.
Assist in all aspects of inventory management (including proper execution of damages, markdowns, register scanning, paperwork and facility controls); prepare and conduct inventories.
Follow prescribed ordering practices to ensure the meeting or exceeding of in-stock targets.
Provide superior customer service leadership.
Act as a role model by following company procedures and policies as outlined in the employee handbook, SOP manual and company communications.
Participate in store opening and closing activities.
Ensure the safe deposit of all company funds in the designated bank.
Assist in ensuring the financial integrity of the store through strict cashier accountability, key control and adherence to company security practices and cash control procedures.
Assist in the maintenance of clean, well-stocked stores; provide a safe environment for customers and employees.
Operate store in store manager's absence.
Review operating statements to identify business trends (including sales, labor, profitability, and inventory turn), expense control opportunities, potential shrink, and errors.
Complete all paperwork and documentation according to guidelines and deadlines.
Qualifications
KNOWLEDGE and SKILLS:
Ability to read and interpret documents such as diagrams, safety rules, operating and maintenance instructions, and procedures manuals.
Ability to perform mathematical calculations such as addition, subtraction, multiplication, division, and percentages.
Knowledge of cash handling procedures including cashier accountability and deposit controls.
Ability to learn and perform IBM cash register functions, including those necessary to generate reports.
Knowledge of inventory management and merchandising practices.
Knowledge of cash, facility and safety control policies and practices (deposits, store keys, SAFE and STARS programs, etc.)
Knowledge of recruiting, interviewing, hiring, counseling, and termination practices including legal compliance and internal processes.
Effective oral and written communication skills.
Effective interpersonal skills.
Effective organization skills with attention to detail.
Ability to solve problems and deal with a variety of situations where limited standardization exists.
Certain store locations may give preference to bilingual Spanish speakers.
WORK EXPERIENCE and/or EDUCATION:
High school diploma or equivalent strongly preferred.
One year of experience in a retail environment preferred for external candidates
COMPETENCIES:
Aligns motives, values and beliefs with Dollar General values.
Supports ownership by tapping into the potential of others.
Acts as a liaison between the Store Support Center and store employees.
Fosters cooperation and collaboration.
Interacts tactfully yet directly with employees and maintains an open forum of exchange.
Demonstrates responsiveness and sensitivity to customer needs.
Applies basic principles of retail (i.e., ordering cycles, peak inventories, merchandise flow, etc.).
Provides continuous attention to development of staff.
Recruits, hires and trains qualified applicants to fulfill a store need.
Ensures store compliance to federal labor laws and company policies and procedures.
WORKING CONDITIONS and PHYSICAL REQUIREMENTS:
Frequent walking and standing.
Frequent bending, stooping and kneeling to run check out station, stock merchandise and unload trucks.
Frequent handling of merchandise and equipment such as hand-held scanners pricing guns, box cutters, merchandise containers and carts, two-wheel dollies, and U-boats (six-wheel carts).
Frequent and proper lifting of up to 40 pounds; occasional lifting of up to 55 pounds.
Occasional climbing (using ladder).
Occasional driving/providing own transportation to make bank deposits, attend management meetings and to other Dollar General stores.
Fast-paced environment; moderate noise level.
Occasionally exposed to outside weather conditions.
Note: This position requires some travel with limited overnight stays
Dollar General Corporation is an equal opportunity employer.
New hire starting wage:
$12.75 $18.00
#CC#
General Manager - Raleigh, NC
Shift manager job in Raleigh, NC
General Manager - Triangle Liquidators (Raleigh, NC)
Who We Are
Triangle Liquidators is a high-growth online auction company specializing in the resale of overstock, returns, and liquidation inventory to the general public.
With a customer-focused approach and a data-driven warehouse model, we operate high-volume auctions in two markets across the Carolinas - Raleigh, NC and Williamston, SC.
We're looking for a results-driven General Manager to lead our 55,000 sq. ft. facility in Raleigh, NC, overseeing all warehouse, auction, and front-office functions.
Position Overview
The General Manager (GM) is the top on-site leader responsible for aligning daily execution with company-wide goals. This role oversees the Auction Manager, Warehouse Managers, and Front Office Clerk, while taking full ownership of people leadership, KPI performance, and facility profitability.
You'll report directly to the President & CEO and be expected to lead with both strategic direction and hands-on execution.
Core Responsibilities
Leadership & People Management
Oversee daily performance of all department leads and their teams.
Hire, train, retain, and hold team members accountable to company standards.
Manage employee scheduling and timekeeping to fill all gaps in production and customer pickup needs
Conduct quarterly performance reviews and ensure team alignment.
Operational Execution
Drive facility throughput: auction item volume, inventory flow, and customer pickup timelines.
Ensure collaboration between departments to keep auctions on schedule and on quality.
Identify and resolve operational challenges before they impact results.
KPI Ownership & Reporting
Deliver results across key performance categories:
Auction throughput
Customer pickup wait time
Revenue performance
Profit margin
Hiring and retention
Report progress to ownership and make data-driven decisions that improve performance.
Facility Standards & Culture
Maintain a clean, safe, and productive work environment.
Enforce company policies, safety protocols, and standard operating procedures.
Foster a positive, accountable culture that celebrates results.
Qualifications
Associate or Bachelor's degree preferred.
5+ years of management experience in warehouse, or retail environments (auction experience is preferred).
Proven ability to lead department heads and motivate diverse teams.
Strong organizational, analytical, and communication skills.
Track record of hitting operational and financial targets.
Comfortable working in a fast-paced, evolving business.
Bilingual candidates encouraged to apply.
What We Offer
· OTE: $100,000 - $170,000 (based on experience & performance)
· Bonus Structure: Clear, performance-based incentives.
· Growth: Leadership advancement in a rapidly scaling company.
· Culture: Supportive, accountable, and high-energy environment.
· Benefits: Health, Dental, and Vision Insurance + 401(k) beginning 2026.
· Impact: A key leadership role in a company that rewards results.
General Manager
Shift manager job in Durham, NC
AT A GLANCE
Broad River Retail is currently seeking a General Manager to join the Retail Team. If you believe that your people are your greatest asset and have a track record in retail or commissioned sales as a leader in a highly transactional, fast-paced retail environment, this role will be a great fit!
A DAY IN THE LIFE AS THIS MEMORY MAKER
Champions our Mission, Values, and Customer Beliefs
Leads all sales activities and initiatives
Oversees the consistent implementation of processes and policy standards across stores
Own and drive sales performance in a retail location with 10+ Home Furnishing Consultants
Recruiting, hiring, and retaining top talent
Be a hands-on, energetic sales leader with a passion for retail
Instruct, demonstrate, practice, and validate a clearly defined sales process with your direct team
Organize multiple competing priorities while meeting deadlines
Maintain the highest standards of personal and professional conduct
Maximize your own potential through continual self-improvement and accountability
Focus on our customers' needs and strive to exceed their expectations
Recognize others' values and work together in a respectful manner
Seek efficiency through improving processes and technology
Be accountable to hit the following numbers each week: Revenue to Budget, Sleep Budget, Diamond Care (Furniture Protection), and Sales Per Guest
Supervises showroom appearance standards from general cleanliness and tidiness to complete and accurate price tagging
Participates in call to review store results (relative to goals) m-t-d for Sales per Traffic Up and other measurements such as Staffing Levels, Marketing Feedback, and Sales Successes and Opportunities
WHAT YOU'LL NEED TO SUCCEED
Minimum of five (5) years of experience in Furniture Sales Management as a Store General Manager.
Must have a track record in retail or commissioned sales and/or general management experience in a highly transactional, fast-paced retail environment
Strong cognitive skills required, including the ability to learn quickly, handle multiple complex tasks simultaneously, and be highly productive without needing much supervision.
Exceptional people skills anda strong work ethic are required
A history of successfully managing a team of 10 or more Associates is required
Enjoys a fast-paced retail sales environment with the ability to work a 40+ hour work week, including some nights and all weekends
Ability to handle highly confidential information discreetly and professionally
Superior interpersonal skills (written, verbal, presentation)
Strong analytical and problem-solving skills
Excellent time-management
Computer skills/technology skills and mathematical skills
Competent in the use of iPads and tablets
Ability to perform additional functions that may be assigned at the discretion of management
WORKPLACE ENVIRONMENT
This role is primarily performed on the salesfloor. Physical requirements such as extended and frequent periods of standing and walking, moving, and lifting may be required.
Candidates must be able to perform the essential physical requirements to accommodate the functions of this job.
This is an in-store position and will be customer facing.
In accordance with the Americans with Disabilities Act (ADA), reasonable accommodations may be made to empower individuals with disabilities to undertake the essential duties and responsibilities of the position.
MEMORY MAKER PERKS AND BENEFITS
Salary is based on numerous factors, including experience, knowledge, and skill.
Performance-based bonus potential
Medical, dental, vision, and life insurance options
Paid time off and 401K matching contribution
Employee discount (40%) at BRR locations
Internal Opportunities for career growth and advancement
CULTURE SNAPSHOT
Broad River Retail is an organization of integrity, diversity, and culture working together for the purpose of ‘
Furnishing Life's Best Memories'
. At Broad River, we call all our employees “Memory Makers.” We do this because we know everyone who works for our Company has the power to make positive memories not only for our Guests, but also for their families, co-workers, and communities.
We take pride in training and developing our teams so that they can provide a premier customer experience to every guest. Our Memory Makers are the driving force that has led us to being the largest and fastest growing Ashley Furniture licensee in the U.S. and landing us on the Top Places to Work list two years in a row in our industry.
General Manager, North Hills (New Store)
Shift manager job in Raleigh, NC
We are seeking a passionate General Manager for our new store opening in February!
The General Manager is responsible for maximizing sales, providing an exceptional shopping experience for the customer, and managing the store's visual and operational standards, including the store's shrink %, wage cost and Clienteling. The General Manager is responsible for staffing, training and developing high performance teams.
Responsibilities:
SALES LEADERSHIP:
Creates an outstanding sales and Customer Service environment
Strives for sales excellence and results
Sets and evaluates weekly, monthly and seasonal goals for staff
Works with customers and models excellent customer service and Clienteling skills
Maximizes sales through strong floor supervision skills
Assesses store morale, monitors and praises positive associate performance, and resolves and documents performance issues promptly
Develops Sales Associates to be experts in the selling steps and client building through utilizing the Sales Training Programs and the Client Books
STAFFING AND ASSOCIATE DEVELOPMENT:
Networks in industry to recruit and hire high quality management and sales-oriented associates
Fills all levels of open positions within the store in an urgent and timely manner
Ensures adequate staff is available to meet business needs - schedules accordingly
Follows company criteria properly hiring, reviewing, coaching and promoting Sales Associates and Assistant Managers
Administers company personnel programs including appropriate performance reviews, compensation and employment records
Ensure personnel are trained on product knowledge, selling skills and customer service to support the brand experience
Documents employee performance in a timely manner
Creates enthusiasm and excitement within store to motivate high performance teams
OPERATIONAL EXCELLENCE:
Protects store payroll by managing wage costs, salaries, and allowable hours
Controls company's assets, i.e. key control, loss prevention measures, inventory paperwork and company standards of conduct
Strives for 100% accuracy and compliance in cash, inventory, fixtures and property
STORE STANDARDS:
Execute floor-set and promotional directives; implements visual merchandising
Supervises the overall cleanliness and organization of the sales floor and backroom
Ensures store appearance and atmosphere supports and reinforces the brand image
Understands, supports and complies with all company policies and procedures
MERCHANDISING/VISUAL:
Ensure execution of effective merchandising strategies and directives
Ensure the selling floor is neat, clean, organized and reflects the correct visual image at all times
Ensure presentation of all displays, fixtures and all visual areas are reflective of current visual direction
Identify and communicate product concerns in a timely manner
Communicate inventory needs to support the business goals
FASHION/STYLING:
Represents the fashion and style of Veronica Beard
Knowledge of current fashion trends and styles
Appreciation and demonstration of an overall finished fashion look
Ensure staff is following Veronica Beard fashion guidelines.
Comfortable with being on camera for social media purposes (both stills and video)
Able to fluidly discuss product and fashion on camera
Requirements:
Ideal candidate must possess 3-5 years in the luxury business, strong team leadership, excellent customer service, interpersonal and communication skills required, energetic, outgoing, driven individual with an eye for women's fashion and passion to succeed. Strong visual background, sound organization and operational skills
Minimum of 2 years retail Store Management position/experience in women's apparel (or related field)
Ability to work flexible schedule including nights and weekends
Strong verbal and communication skills
Strong observation skills - identifying and assessing customer and employee behavior, reactions, and floor awareness
Ability to retain and utilize data, i.e. names, merchandise, information, policies and procedures
Ability to create a quality working environment that will encourage others to develop and excel
Foster a work climate that inspires mutual trust, respect, professionalism and teamwork to achieve goals
At Veronica Beard, we are committed to creating and maintaining a workplace where every single employee can thrive and feel valued. As a company, we firmly believe that there is strength in diversity. We seek to recruit talent from a variety of perspectives and backgrounds and are actively seeking candidates with a dedication to advancing equity, inclusion, and racial and social justice in their work.
Veronica Beard is committed to an environment of mutual respect and is an EEO/Affirmative Action Employer. No employee or applicant is discriminated against because of race, color, sex (including pregnancy), age, national origin, religion, sexual orientation, gender identity, gender expression, parental status, status as a veteran, and basis of disability or any other federal, state or local protected class.
Bridal Store Manager
Shift manager job in Raleigh, NC
Our shop managers play a vital role in creating an unforgettable bridal experience and leading the development of a thriving sales team. This role requires a winning mindset, a knack for problem solving, and love of fashion and people. They are responsible for hiring, training, and leading a dynamic team to meet/exceed all sales goals. This means fostering the most supportive and fun environment for their team and brides to thrive! Their warm and welcoming personality creates a comforting atmosphere that ensures every bride has an authentic and unforgettable experience.
Being a Store Manager in our company is like running your own business, with the amazing backup of our marketing and leadership team that has grown this company from 1 store to 13 and counting in the past 17 years. Our managers geek out on the latest designer collections and business podcasts equally and are always helping us find ways to level up our in-store experience and collection for our brides.
Our Store Managers are sales gurus. They love numbers and are motivated by healthy competition and can inspire others to challenge themselves. They are goal-getters who are also able to flex based on the ever-changing demands of the day. They bring the calm on the busy days and are cool under pressure. As a Store Manager, you'll not only build a team of the best stylists in the biz, but you'll also have the opportunity to work closely with designers and wedding professionals in your market to help your store excel.
This could be your dream job if:
You are an energetic, people person. If you have a contagious smile, a positive outlook, and the ability to spark up a conversation with anyone, this is the job for you. We are looking for someone who genuinely loves working with people, both our customers and stylists.
You love to win. If you naturally lead the way and take responsibility on a team, this role could be a great fit for you. Competitive team leaders with a winning mindset thrive at a&bé.
You have a way with words. You'll be communicating with everyone from your team, to brides, to designers, so strong verbal and written communication is a must. A high level of comfortability with direct conversations and providing and receiving feedback is essential.
You have a Monica Geller level of attention to detail. We take the best care of our brides and think through every little detail and anticipate their needs before they do. You probably have a color-coordinated planner.
You have a track record of success. Store Managers lead the charge in meeting and exceeding sales goals and conversion metrics each month, so we want to see that you've contributed to a team that has done that in the past.
You work hard/play hard. Our brand was built on the foundation of a Midwestern work ethic, and we love building dynamic teams of people with integrity and awesome multi-tasking skills. Self-starters need only apply.
You're a community builder: You're able to cultivate relationships with local vendors as well as national and international design partners. Networking is your jam!
You thrive as a leader. We are looking for someone who loves building and developing a team, from hiring, training and motivating employees at every stage of their career with us. We are looking for someone who does not shy away from tough conversations.
You enjoy a challenge. We are looking for someone who is energized by problem solving. You don't shy away from challenging situations, but rather thrive on finding creative solutions.
You're cool as a cucumber under pressure. You have a bride who has moved up their wedding date, your bathroom has sprung a leak, and your right-hand stylist called out sick, but you're navigating the day with ease and grace and have everything under control.
You are an Operations Wizard. You know your way around a good spreadsheet and can promptly drum up sales reports, expense reports, schedules, and payroll details with ease. You're typically ahead of deadlines, you overachiever, you.
You're a ride or die. We're looking for a candidate who wants to be part of a growing business and who will commit to staying with our company for a long time. Ideally, you are entrepreneurial, eagerly take initiative, and are dedicated to improving at every opportunity.
You have Saturday availability. This is a must. Saturday is the day to find your dress and pop the bubbly so it is required of everyone we hire to work this day. We promise it is the most fun day in the store!
A Day in the life of a Store Manager:
Lead the store to meet and exceed all sales goals through coaching, team selling, and leading appointments
Oversee the client experience to ensure that we are creating amazing appointments and each and every client is thrilled with our brand
Recruit and hire stylists and ensure that all new hires receive exceptional training and smooth onboarding
Ongoing staff development of sales skills and product knowledge
Responsible for the day-to-day operations of the shop including delegating tasks, staff scheduling, payroll, merchandising, reviewing and placing all bride orders, etc.
Communicate with the remote leadership team sales trends, customer feedback, and staff development on the regular.
The Brand:
We have been in the bridal biz since 2006, so we know what's up!
We were founded on the values of authenticity, improving, community, fun, design, and inclusion and every decision we make to this day is at the core of those values
We are looking for people who are committed to helping us grow this brand and will stay with us for a minimum of one year
We give back to organizations that all have a focus on supporting women (peep Girls Inc., Planned Parenthood, The Loveland Foundation, and the ACLU)
Give me the Goods:
We are a growing brand with lots of opportunities and we actively promote from within
We offer health benefits for full-time salaried employees
We have a 401(k) plan with a company match
We offer paid vacation, sick and safe leave, and holidays
We have an awesome employee discount
Our stores are beautiful, inspiring places to work
We have a set schedule which means regular shifts and days off each week
a&bé x anna bé is an equal opportunity employer and does not discriminate on the basis of race, color, religion, gender, sexual orientation, gender identity, national origin, disability, or any other characteristic protected by law.
Manager Food Operations I
Shift manager job in Raleigh, NC
Every day at Disney Cruise Line we take pride in bringing the magic of Disney to life. We find joy in creating cherished memories and form genuine connections with our guests. We hold each other to the highest degree and always act responsibly while ensuring the safety of fellow crew and guests. United by our Disney values, we work toward excellence in all we do. As a part of our team, you can live and work in a diverse and inclusive environment amidst a professional and supportive community. If you are ready to create unforgettable experiences and grow as a person and as a professional, apply today.
**Responsibilities :**
+ Manage all Galley staff and oversee operation of all galleys and food outlets
+ Coordination of all food offering including group offerings and special requests
+ Oversee proper preparation of special dietary meals and food allergies for Guests and Crew
+ Monitor all Culinary standards, inventory and cost control
+ Complete random food and menu audits
+ Maintains close relationship with shore side F&B management team
+ Ensure Disney Cruise Line and USPH Sanitation requirements are met in all galleys and food store rooms
+ Responsible for setting Departmental goals
+ Maintain Operating Guidelines and OJT material for areas of responsibility and revise as necessary
+ Ensure facilities and equipment are maintained and in good working order
+ Inventory control (par levels turnover and replenishment)
+ Monitoring/Implementation of garbage separation and disposal procedures
+ Monitor handling, maintenance, and reordering of operating equipment
+ See that hazardous materials are used and stored properly in operations under their control, including regular inventory and availability of MSDS
+ Facilitate department meetings
+ Provide leadership for all direct reports; Responsibilities include, but are not limited to:
+ Managing personnel files
+ Review and approve all renewal contracts before distribution
+ Conducting performance reviews, including discipline as needed
+ Ensuring Project Onboard compliance
+ Monitoring STAR, while making necessary corrections
+ Onboard training, new hire and ongoing
+ Succession planning
+ Crew recognition and communication
**Basic Qualifications :**
+ Minimum five years experience in high volume galley/F&B operation
+ Certified Executive Chef or equivalent degree in Culinary Arts
+ College education or equivalent industry experience preferred
+ Ship experience preferred
+ Excellent working knowledge of food and beverage products, services, and equipment
+ Demonstrated ability to calculate cost potentials/projections and understands the impact on budget
+ Technical and functional understanding of the ship based food and beverage operation
+ Excellent verbal and written communication skills
+ Strong interpersonal communication skills
+ Proficient in Microsoft Office and Outlook
**Additional Information :**
This is a **SHIPBOARD** role.
You must:
+ Be genuinely interested in a career at sea and willing to live and work onboard a Disney Cruise Line vessel
+ Be willing to follow and perform safety role, emergency responsibilities, and associated responsibilities as specified in the ship Assembly Plan
+ Be willing to uphold the general safety management responsibilities as specified in the Safety Management System in areas and operations under their control
+ If applicable, be willing to share a confined cabin with other crew members and appreciative of working and living in a multicultural environment that has strict rules and regulations
Your Responsibilities:
+ Have a valid passport and C1/D Seaman's visa (DCL will provide you with documents to obtain this)
+ Complete a pre-employment medical
+ Obtain a criminal background check
+ Bring approved work shoes
** _Disney Cruise Line_ is a drug-free workplace. All new hires are required to undergo drug/alcohol testing within the first week onboard and throughout their contracts. Failure to pass the drug/alcohol testing will result in immediate termination.
**Job ID:** 1250075BR
**Location:** United States
**Job Posting Company:** "Disney Cruise Line"
The Walt Disney Company and its Affiliated Companies are Equal Employment Opportunity employers and welcome all job seekers including individuals with disabilities and veterans with disabilities. If you have a disability and believe you need a reasonable accommodation in order to search for a job opening or apply for a position, email Candidate.Accommodations@Disney.com with your request. This email address is not for general employment inquiries or correspondence. We will only respond to those requests that are related to the accessibility of the online application system due to a disability.
Food Truck Manager
Shift manager job in Garner, NC
Benefits:
Employee discounts
Flexible schedule
Free uniforms
Food Truck Manager Job Application Description: MoonRunners Saloon isn't just a legendary prohibition-themed restaurant and bar, it's a mobile experience too. Our MoonRunners Food Truck brings our signature Southern flavors and high-energy service to events, festivals, and communities across North Carolina. We're looking for a hands-on, motivated Food Truck Manager to oversee operations, grow our mobile brand presence, and deliver unforgettable experiences on the road and in the local community.
Position Summary:
As the Food Truck Manager, you will take ownership of all food truck operations, from prep and service to logistics, staffing, scheduling, and maintenance. You'll represent the MoonRunners brand at every stop, ensuring food quality, guest interaction, and operational excellence are on point wherever the truck rolls up.
Key Responsibilities:
Manage day-to-day operations of the MoonRunners Food Truck, including food prep, service, and clean-up
Lead, train, and schedule a small mobile team to ensure smooth and efficient operations
Represent the MoonRunners brand at events and locations with professionalism, hospitality, and energy
Ensure food quality, safety, and sanitation standards are consistently met
Coordinate truck setup, driving routes, equipment prep, and breakdown for each event or shift
Monitor inventory levels, assist with ordering, and manage mobile food and labor costs
Track sales, collect payments, and handle cash/card transactions accurately
Maintain the food truck, ensuring it is clean, stocked, and mechanically sound at all times
Communicate with event organizers and partners to support logistics and maximize exposure
Requirements:
2+ years of experience in food truck operations or food service management
Valid driver's license with a clean driving record
Ability to drive and operate a large vehicle safely
Strong leadership, communication, and multitasking skills
Comfortable working in a fast-paced, high-heat environment
Willingness to work flexible hours, including evenings, weekends, and event-based shifts
Capable of lifting 50 lbs and performing physical tasks in variable weather conditions
Preferred Qualifications:
Previous experience in a mobile kitchen or pop-up restaurant setting
Familiarity with local food truck regulations and permits
Passion for Southern cuisine, customer engagement, and community outreach
Location:
Based in Garner, NC and events throughout the Triangle
Be the face of MoonRunners on the road. If you love food, fast-paced energy, and meeting people wherever they are, apply now and help expand the MoonRunners experience!
Compensation: $40,000.00 - $60,000.00 per year
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
Join Our Team at MoonRunners Saloon!
MoonRunners Saloon is a prohibition-era themed restaurant that serves great food and specialty drinks all within a welcoming
atmosphere that plays off the one-of-a-kind concept created by celebrity experts.
Experience the original concept created by Bar Rescue host, author and industry expert Jon Taffer
Sample the specialty menu by celebrity chef Brian Duffy
Taste the unique moonshine cocktails made famous by TV-mixologist Russell Davis
Auto-ApplyShift Manager - Urgently Hiring
Shift manager job in Durham, NC
Shift Leader - Lead, Inspire, and Grow with Taco Bell! Ready to take the next step in your restaurant career? At Taco Bell | Luihn VantEdge, we're looking for leaders who love serving people, thrive in a fast-paced environment, and want to build something amazing - for themselves and their team. If you're all about great food, great people, and great opportunities, this is the place to learn, grow, and succeed!
What's in It for You as a Shift Leader:
Free meal every shift - fuel up on your favorite tacos!
Flexible scheduling - we'll help you balance work, school, and life
Medical, Dental, and Vision coverage (for full-time employees)
Education programs - GEDWorks, scholarships, and tuition reimbursement
Exclusive retail discounts - Taco Perks & KFC Employee Perks
Employee Assistance Program for personal and family support
Paid Time Off (for full-time employees)
What You'll Get From Us as a Shift Leader:
Clear leadership and development - we'll help you sharpen your skills and reach your next career goal
Real support and coaching from a team that cares about your success
A fun, energetic culture that celebrates wins and grows together
Opportunities to advance into Assistant or Restaurant General Manager roles
Restaurant Staff Entry Level
Shift manager job in Pittsboro, NC
Taco Bell / KFC - Pittsboro is looking for a full time or part time Restaurant Staff team member to join our team in Pittsboro, NC. The Restaurant Staff team member is responsible for customer service and commitment to excellence through meeting or exceeding hospitality and service standards. Restaurant Staff responsibilities include: -Effectively communicate with management in a timely manner regarding scheduling issues, customer service problems, and equipment malfunctions. -Follow all safety procedures and guidelines including personal safety, equipment use, and food handling and storage. -Ensure all products are stocked, maintained, and prepared according to company quality standards. -Maintain a clean, safe working environment. -Clean the customer service areas by following the proper procedures as directed by the manager on duty, including outside landscaping, building entrances, dining room tables and condiment stations, restrooms, and food production and storage units. -Demonstrate fiscal responsibility with all company assets by following company cash handling policies. -Demonstrate ability to be a team player by contributing to the teams success and communicating effectively with other Customer Service Representatives. -Assume additional responsibilities as assigned. -Maintain or exceed standards of appearance, cleanliness, hygiene, and health standards. -Frequent washing of hands. A qualified candidate will have: -A high school diploma or equivalent or higher preferred but not required -Strong work ethic and willingness to learn -Demonstrated ability to work in a team environment. We look forward to seeing you for an interview for our full time or part time Restaurant Staff role at Taco Bell / KFC - Pittsboro soon!RequiredPreferredJob Industries
Other
Shift Manager - Urgently Hiring
Shift manager job in Zebulon, NC
Shift Leader - Lead, Inspire, and Grow with Taco Bell! Ready to take the next step in your restaurant career? At Taco Bell | Luihn VantEdge, we're looking for leaders who love serving people, thrive in a fast-paced environment, and want to build something amazing - for themselves and their team. If you're all about great food, great people, and great opportunities, this is the place to learn, grow, and succeed!
What's in It for You as a Shift Leader:
Free meal every shift - fuel up on your favorite tacos!
Flexible scheduling - we'll help you balance work, school, and life
Medical, Dental, and Vision coverage (for full-time employees)
Education programs - GEDWorks, scholarships, and tuition reimbursement
Exclusive retail discounts - Taco Perks & KFC Employee Perks
Employee Assistance Program for personal and family support
Paid Time Off (for full-time employees)
What You'll Get From Us as a Shift Leader:
Clear leadership and development - we'll help you sharpen your skills and reach your next career goal
Real support and coaching from a team that cares about your success
A fun, energetic culture that celebrates wins and grows together
Opportunities to advance into Assistant or Restaurant General Manager roles
Banquet Manager
Shift manager job in Durham, NC
Job Details 522 - Durham Hilton - Durham, NC Full Time AnyDescription
Driftwood Hospitality Management's company culture empowers our associates to take initiative, be proactive, and contribute to the success of their property with well-defined strategies and objectives. Driftwood Hospitality Management is renowned for our fully integrated approach to hospitality services - all with outstanding client service. Our team is made up of the best talent in the hospitality industry, down to every employee, position, and hotel.
JOB SUMMARY
To supervise the banquet set up staff in the setup, break down, and service of all meeting rooms in accordance with hotel's high standards of quality..
ESSENTIAL JOB FUNCTIONS
This description is a summary of primary responsibilities and qualifications. The job description is not intended to include all duties or qualifications that may be required now or in the future. The Hotel operates 24 hours a day and 7 days a week, so operational demands require variations in shift days, starting times, and hours worked in a week.
Supervise the Banquet employees; schedule, train, empower, coach and counsel, resolve problems, provide open communication, recommend discipline as appropriate.
Supervise and set-up the food and beverage preparation and service to ensure compliance with Banquet Event Orders, and Catering procedures and to ensure an optimal level of service, quality, and hospitality.
Meet with the customers to review the Banquet Event Order and to review any changes, issues and/or problems to ensure delivery of a quality product.
Monitor and control the maintenance/sanitation of the Banquet areas and equipment to protect the assets and ensure quality service. Provides weekly linen inventory needs to the housekeeping department.
Adheres to all company policies and procedures.
Follows safety and security procedures and rules.
Knows department fire prevention and emergency procedures.
Utilizes protective equipment.
Reports unsafe conditions to supervisor.
Reports accidents, injuries, near-misses, property damage or loss to supervisor.
Provides for a safe work environment by following all safety and security procedures and rules.
All team members must maintain a neat, clean, and well-groomed appearance. (Specific standards outlined in team member handbook).
Perform any related duties as requested by supervisor/manager.
Assists other Banquet Personnel when need.
Qualifications
KNOWLEDGE, SKILLS & ABILITIES
Minimum of high school education or equivalent.
One full year of employment in a banquet or supervisory position is required.
Requires a working knowledge of hotels banquet/catering food and beverage services.
Communication skills required to provide information and associated services to hotel management and guests.
Hold a current Food Handler Card.
Must have basic knowledge of food and beverage preparations, service standards, guest relations and etiquette.
Knowledge of the appropriate table settings and service ware. Knowledge of various types of equipment and set up styles used in the meeting rooms. For example: different table types (round, schoolroom, etc.,).
Ability to understand verbal English sufficient to understand verbal job requests from supervisor and guests.
PHYSICAL DEMANDS
Ability to lift and move multiple tables and chairs and podiums weighing up to 80 lbs. through a crowded room. This position requires considerable physical activity on a continuous basis throughout the shift for room set up and break downs.
Ability to grasp, lift and/or carry, or otherwise move or push goods on a hand cart/truck weighing a maximum of 100 lbs.
Frequent twisting, bending, stooping, reaching, standing, walking, talking, hearing, seeing, and smiling.
Benefits
401(k)
Disability insurance
Employee assistance program
Health insurance
Life insurance
Paid time off
Room Discounts
Employee Food and Beverage Discounts
EEO: Driftwood Hospitality Management is committed to a diverse and inclusive workplace. We are an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, pregnancy, genetic information, protected veteran status, or any other legally protected status.
Shift Manager - 923 Gateway Commons Circle, Wake Forest, NC 27587
Shift manager job in Wake Forest, NC
Shift Manager - Burger King
Restaurant #27555 - 923 Gateway Commons Circle, Wake Forest, NC 27587
Part-time & Full-time positions available!
Join EYAS Hospitality Group | Lead with Purpose | Grow with Us
Are you an experienced leader who's ready to make a real impact? At EYAS Hospitality Group, we strive to be an employer of choice. As a proud Burger King franchisee, we believe our people are the heart of our business. We're building more than restaurants - we're building teams, connections, and opportunities for everyone to thrive. We own and operate 54 Burger King restaurants in several states, and we're looking for Shift Managers in several areas who share our commitment to hospitality, integrity, and team growth.
Why Join EYAS?
We're not just about burgers - we're about people. Here's how we care for our team:
✅ Competitive base salary plus performance bonuses with unlimited potential
✅ Health, dental, vision, life, accidental insurance & FSA
✅ Get paid on demand with ZayZoon
✅ Paid vacation
✅ 401(k) with company match
✅ Free uniforms and meals during shifts
✅ Scholarship opportunities for your family
✅ A culture rooted in respect, connection, and growth
What You'll Do
As a Shift Manager, you'll drive your restaurant's success while leading a team that's motivated, supported, and empowered to do their best work. You'll be trusted to:
• Lead with Integrity: Model authentic communication and foster an environment of respect, trust, and accountability.
• Lead team members on shifts, including assigning tasks (cleaning, line duties, opening/closing duties), providing feedback and training
• Control food costs, labor, waste, and cash on the shift • Champion Hospitality: Exceed brand standards and deliver a best-in-class guest experience through hospitality excellence.
• Ensure Safety & Compliance: Uphold food safety, security, and labor standards.
• Live Our Values: Bring our vision of a people-first culture to life every day.
What You Bring
A genuine passion for hospitality, people, and guest satisfaction. • Strong leadership skills with a reputation as a trusted, approachable role model. • Self-motivation, a positive attitude, and a commitment to doing the right thing. • Flexibility to work evenings, weekends, and holidays as needed. • Reliable transportation and ability to work long/irregular shifts when required. • Physical ability to meet restaurant demands: standing, lifting, bending, squatting, reaching, sweeping, mopping, and working in varied temperatures.
Must be 18 years old.
High School Diploma (preferred)
Some college or restaurant management coursework (preferred).
6 months of quick serve restaurant experience (preferred)
Valid driver's license. (required)
Grow Beyond the Grill
At EYAS, we invest in our people because we know our success depends on yours. If you're ready to build a career - not just a job - and lead with purpose, we want to meet you. Ready to unlock your earning potential and lead a team you're proud of? Apply today and let's grow together.
EHG and Burger King are equal opportunity employers and encourage all qualified applicants to apply.
Restaurant Shift Leader (Part-Time)
Shift manager job in Chapel Hill, NC
As the team at Zaxbys expands, we're saving a seat for you!
To our guests, Zaxbys is more than just a place to eat - it's a place to have fun, spend time with friends, and enjoy great food.
To our team members, Zaxbys is an indescribably great place to work!
Shift Leaders oversee the people, processes, and products required to execute a shift. They set shift goals, assign tasks to team members, ensure processes are properly followed, and respond to guests' needs.
Why work at Zax?
FREE Meals On Shift & 50% Off Meals Off Shift
Flexible Schedule
Early Access to Pay
Paid Training
Opportunities to Advance
Benefits
Recognition Program
Employee Referral Program
401(k) With Employer Match (additional eligibility requirements)
Additional Full-Time Benefits
Medical Insurance
Dental Insurance
Vision Insurance
Short-Term Disability
Long-Term Disability
Employer Paid Life Insurance
Duties and Responsibilities
Complete all training requirements including:
Zaxbys Shift Leader Development Plan
Food Safety Certification
Any additional training required by Zax LLC
Creates a culture of high-performance and trains and coaches team members to meet all company standards
Mentor, coach and develop team members and communicate performance concerns to your General Manager
Prioritizes the guest and team member experience and resolves complaints and concerns in friendly and respectful manner
Create and maintain a positive culture and healthy team morale through recognition and leading by example
Communicates shift goals and motivates team members to meet goals and perform to their highest ability level
Delegates tasks to team members and supervises performance during a shift
Maintain operational standards and ensure compliance with all Zaxbys Franchising LLC and Zax LLC guidelines, policies, and procedures
Ensure service, product quality, and cleanliness standards are consistently upheld
Enhance guest experiences by ensuring that team members satisfy and exceed guest expectations
Receives and reconciles truck deliveries, ensures product is properly stocked, and completes daily inventory counts.
Manages food production and quality by monitoring prepping, cooking, and holding processes and taking corrective action when necessary
Tracks food safety and quality throughout the shift and ensures guests receive accurate orders that meet company standards and guests' satisfaction
Plans shift duties and ensures opening and closing duties are complete
Collaborates with management team to develop goals and reports back to management on goal progress
Ensure processes, policies, and procedures are properly followed throughout daily operations
Follows company cash management policies
Maintain compliance with federal, state, and local laws and guidelines
Utilize management tools and keep neat, accurate, and current records
Maintain an attitude of flexibility that allows performance above and beyond the parameters of this position description
Ensure the team works safely and follows all safety guidelines and procedures
Immediately report all human resources and risk management concerns to your General Manager and District Manager
Escalate other concerns to your supervisor when appropriate
All other duties necessary to ensure restaurant operations function properly
Job Qualifications
The following requirements must be met in order to qualify for this position.
Must be 18 years of age or older
Must have reliable transportation
Available to work 9 to 28 hours per week
Ability to work a flexible schedule including days, nights, weekends, and holidays
Successful completion of background check
Demonstrates leadership qualities, organizational skills, and ability to interact cooperatively with others
Leadership experience preferred
Capability Requirements
The following capabilities are required to perform the essential functions of this position. Reasonable accommodations that do not create an undue hardship on the company will be considered.
Sit, stand, and walk continuously
Occasionally stoop, bend, crouch, or climb, including the use of ladders
Frequently lift, push, pull, and carry up to 50 pounds, including lifting overhead
Continuous use of hands and wrists for grasping and fine manipulation
Communicate proficiently through speech, reading, and writing
Maintain effective audio-visual discrimination and perception to observe and respond to the environment
Work in an environment that features hot and cold temperature variations and exposure to food allergens
Operate and work safely with restaurant equipment including, but not limited to, knives, fryers, and potentially hazardous equipment
Restaurant Staff - Urgently Hiring
Shift manager job in Durham, NC
Taco Bell / KFC - Woodcroft is looking for a full time or part time Restaurant Staff team member to join our team in Durham, NC. The Restaurant Staff team member is responsible for customer service and commitment to excellence through meeting or exceeding hospitality and service standards.
Restaurant Staff responsibilities include:
-Effectively communicate with management in a timely manner regarding scheduling issues, customer service problems, and equipment malfunctions.
-Follow all safety procedures and guidelines including personal safety, equipment use, and food handling and storage.
-Ensure all products are stocked, maintained, and prepared according to company quality standards.
-Maintain a clean, safe working environment.
-Clean the customer service areas by following the proper procedures as directed by the manager on duty, including outside landscaping, building entrances, dining room tables and condiment stations, restrooms, and food production and storage units.
-Demonstrate fiscal responsibility with all company assets by following company cash handling policies.
-Demonstrate ability to be a “team player” by contributing to the team's success and communicating effectively with other Customer Service Representatives.
-Assume additional responsibilities as assigned.
-Maintain or exceed standards of appearance, cleanliness, hygiene, and health standards.
-Frequent washing of hands.
A qualified candidate will have:
-A high school diploma or equivalent or higher preferred but not required
-Strong work ethic and willingness to learn
-Demonstrated ability to work in a team environment.
We look forward to seeing you for an interview for our full time or part time Restaurant Staff role at Taco Bell / KFC - Woodcroft soon!
Restaurant Staff - Urgently Hiring
Shift manager job in Zebulon, NC
Taco Bell / KFC - Zebulon is looking for a full time or part time Restaurant Staff team member to join our team in Zebulon, NC. The Restaurant Staff team member is responsible for customer service and commitment to excellence through meeting or exceeding hospitality and service standards.
Restaurant Staff responsibilities include:
-Effectively communicate with management in a timely manner regarding scheduling issues, customer service problems, and equipment malfunctions.
-Follow all safety procedures and guidelines including personal safety, equipment use, and food handling and storage.
-Ensure all products are stocked, maintained, and prepared according to company quality standards.
-Maintain a clean, safe working environment.
-Clean the customer service areas by following the proper procedures as directed by the manager on duty, including outside landscaping, building entrances, dining room tables and condiment stations, restrooms, and food production and storage units.
-Demonstrate fiscal responsibility with all company assets by following company cash handling policies.
-Demonstrate ability to be a “team player” by contributing to the team's success and communicating effectively with other Customer Service Representatives.
-Assume additional responsibilities as assigned.
-Maintain or exceed standards of appearance, cleanliness, hygiene, and health standards.
-Frequent washing of hands.
A qualified candidate will have:
-A high school diploma or equivalent or higher preferred but not required
-Strong work ethic and willingness to learn
-Demonstrated ability to work in a team environment.
We look forward to seeing you for an interview for our full time or part time Restaurant Staff role at Taco Bell / KFC - Zebulon soon!