Shift Lead - Midnight Shift
Shift manager job in Springfield, OH
Title: Shift Lead - Midnight Shift We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regards to race, color, religion, sex, national Origin, disability status, protected veteran status or any other characteristic protected by law.
Description:
Truck World Inc., headquartered in Hubbard, Ohio is currently seeking an energetic Shift Leader to join our team in our North Jackson, OH location.
Duties & Responsibilities:
* Oversees staff and fulfills staffing need for regular hours as well as special events or high traffic times.
* Maintains and motivates a positive sales team through communication and incentives.
* Confirms daily sales reports and cash receipts, ensure monies are deposited regularly and reports are submitted as prescribed by company policies.
* Addresses customer needs and resolves issues, ensuing positive and long-term customer relationships.
* Ensures inventory data is correct by performing spot inventory counts and checks.
* Collaborates with Store Manager, VP of Operations, CFO and owners to develop, coordinate, and identify cost-effective advertising and hiring strategies.
* Uses company software to research, analyze and track purchases.
* Ensure store is always clean and inviting and all deep cleaning activities are being completed.
* Places and rotates merchandise to attract positive attention from customers.
* Performs other related duties as assigned.
Required Skills
* Excellent verbal & written communication skills
* Organized with attention to detail.
* Works well under pressure.
* Strong leadership and management skills with the ability to motivate staff.
* Excellent customer service skills.
* Thorough understanding of company policies and practices.
Experience
* Has at east one year retail experience required.
* Must be at least 21 years old.
* Must have reliable transportation.
* Must have open availability including weekends and holidays
* Travel center experience a plus.
About The Organization
Truck World Inc. is a wholesale and retail petroleum marketing company based in the Youngstown, Ohio area. Since our founding in 1971, Truck World has developed, owned and operated convenience stores and truck stops.
Required
Preferred
Job Industries
Retail
Restaurant Manager, The Lodge at Geneva
Shift manager job in Cincinnati, OH
The opportunity Delaware North Parks and Resorts is hiring a Restaurant Manager to join our team at The Lodge at Geneva in Geneva, Ohio to lead operations across our modern steakhouse, pool bar, and seasonal food truck. Our restaurant features a fresh, contemporary atmosphere with seating for 150 guests indoors, 50 at the bar, and 70 on the outdoor patio. The menu showcases locally sourced beef and produce, catering to a sophisticated clientele and maintaining a loyal local following throughout the off-season.
We're looking for a dedicated and energetic leader who thrives in a fast-paced setting and is passionate about delivering exceptional guest experiences. This role involves managing front-of-house scheduling, hiring, staff training, and select ordering responsibilities. The ideal candidate will also have experience planning and executing large-scale holiday events and dinners, and possess the poise and professionalism to represent the Lodge at the highest standard.
If you are a motivated professional with a strong commitment to customer service, team development, and creating a positive and dynamic work environment, we encourage you to apply.
Pay Minimum - Anticipated Maximum Base Salary: $46,100 - $62,200 / year
In addition to base salary, we offer an annual bonus plan based on company and individual performance, or a role-based, uncapped sales incentive plan. The advertised pay range represents what we believe at the time of this job posting, that we would be willing to pay for this position. Only in special circumstances, where a candidate has education, training, or experience that far exceeds the requirements for the position, would we consider paying higher than the stated range. Information on our comprehensive benefits package can be found at [
What we offer At Delaware North, we care about our team members' personal and professional journeys. These are just some of the benefits we offer:
* Medical, dental, and vision insurance
* 401(k) with up to 4% company match
* Annual performance bonus based on level, as well as individual, company, and location performance
* Paid vacation days and holidays
* Paid parental bonding leave
* Tuition and/or professional certification reimbursement
* Generous friends-and-family discounts at many of our hotels and resorts
What will you do?
* Manage all restaurant operations, ensuring smooth coordination across all areas of the restaurant
* Train, motivate, and develop team members to maintain high performance and professionalism
* Maintain positive guest relations and high standards of service, addressing concerns and complaints in a timely and professional manner
* Assist with administrative tasks, including ordering, inventory, scheduling, and operational reporting
* Continuously monitor the point of sale system, checking for errors, price variations, and accuracy
* Monitor and enforce health, safety, and sanitation standards in compliance with regulations
More about you
* Minimum of 2 years of experience as a Restaurant Manager, preferably in a high-volume establishment with experience managing budgets, cost control, inventory, and an understanding of P&Ls
* Strong leadership and interpersonal skills, with the ability to foster teamwork and motivate team members
* Knowledge of food and beverage service standards, health regulations, and safety procedures
* Financial acumen and proficient computer skills, including Word, Outlook, Excel, and point of sale systems
* Ability to obtain ServSafe, Food Safety Handler, and Training for Intervention Procedures certifications
* Capacity to work a flexible schedule to accommodate business levels
Shift details Days
Evenings
On call
Split shift
Holidays
Evenings as needed
Weekends
8hr shift
Events
Who we are
The Lodge at Geneva-on-the-Lake boasts breathtaking views with its location on the southern shore of Lake Erie, near Geneva State Park in the heart of Ohio Wine Country. Delaware North provides food and beverage, retail, as well as lodging at Geneva State Park since the year 2004. The Lodge is a AAA three-diamond rated destination offering guest rooms, 8,500 square feet of event space, 25 lakeside cottages, a full-service restaurant, a zipline, and a lounge and gift shop - all overlooking beautiful Lake Erie.
Our business is all about people, and that includes you. At Delaware North, you're not just part of a team - you're part of a global legacy: a family-owned company with 100+ years of history behind it. Our operations span the world, offering you unique paths to growth and success.
Who says you can't love where you work? With jobs in iconic sports arenas, stunning national parks, exciting casinos, and more, we pride ourselves on giving the world great times in great places. And whether you're interested in restaurants, hotels, sports, gaming, operations, or retail, part-time or full-time, we're invested in helping you achieve your career goals.
Together, we're shaping the future of hospitality - come grow with us!
Delaware North, along with its subsidiaries, is an equal opportunity employer, showcasing job opportunities and considering applicants for all positions without regard to race, color, religion, sex, gender identity, national origin, age, disability, protected veteran status, sexual orientation, or any other legally protected status.
$46,100 - $62,200 / year
Location General Manager
Shift manager job in Cincinnati, OH
The Location General Manager (LGM) has ultimate responsibility for store operations of one or more assigned locations. The LGM creates an exceptional associate and customer experience aligned with CarMax culture. This position will require flexibility to relocate after approximately 6 to 9 months of training.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Management of total store operations including associate development, profitability, customer satisfaction with a concentration on the sales process and budget management
Utilizes reports, analyzes information, and monitors trends to identify opportunities in the business
Displays financial responsibility through P&L management
Identifies opportunities to reduce waste; identifies process improvements that are value added for customer and associate experience
Interviews, hires, trains and promotes associates to support store operations and company growth
Ensures positive associate engagement and associate development through timely and effective feedback, to include individual meetings, file reviews, performance management, and the Annual Performance Review (APR) process
Leads senior management team in setting strategy for the store and provides vision, direction, and motivation to team
Champions and implements both company and store initiatives for consistent execution and continuous improvement
Manages daily store operations by interpreting, communicating and executing policies and procedures
Resolves customer and associate issues
Facilitates and participates in meetings and conference calls
Qualifications:
Multi-task in a high energy, fast-paced work environment
Speak, listen, and write effectively in dealings with customers and associates across departments
Read, interpret, and transcribe data in order to maintain accurate records
Make independent judgments regarding critical business decisions
Identify business opportunities and suggest improvements
Education and/or Experience:
5+ years management experience, retail management experience preferred
Completion of CarMax provided training
Bachelor's Degree a plus
Intermediate PC skills
Work Environment:
Combination of both indoor and outdoor environment, including working at times in noisy and/or inclement weather conditions
Rotating schedule with shifts that will include nights, weekends, holidays, 12 hour days
Occasional travel for meetings, training, and special assignments
Flexibility to work at multiple locations or relocate
Wear CarMax clothing (acquired through the company) at all times while working in the store
About CarMax
CarMax disrupted the auto industry by delivering the honest, transparent and high-integrity experience customers want and deserve. This innovative thinking around the way cars are bought and sold has helped us become the nation's largest retailer of used cars, with over 200 locations nationwide.
Our amazing team of more than 25,000 associates work together to deliver iconic customer experiences. Along the way, we help every associate grow their career and achieve their best, at work and in their community. We are recognized for our commitment to training and diversity and are one of the FORTUNE 100 Best Companies to Work For .
CarMax is an equal opportunity employer, and all qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, protected veteran status, disability status, or any other characteristic protected by law.
District Service Manager
Shift manager job in Cincinnati, OH
Securitas Technology, part of Securitas AB, is a world-leading provider of integrated security solutions that protect, connect and optimize businesses of all types and sizes. More than 13,000 colleagues in 40 countries are focused daily on our purpose to help make your world a safer place and our commitment to deliver an unparalleled client experience. With clients at the heart of all we do, our people, knowledge and technology power our connected ecosystem of health, safety and security solutions and services.
As the Electronic Security District Service Manager for Securitas Technology, you will work as a member of the service business team and provide leadership to a technician workforce of 35 + associates. You will manage demanding day-to-day service operational issues in the delivery of quality solutions to our customers.
Hire and develop capabilities of service technicians and sub-contractors while managing and controlling performance and labor costs. Increase and maintain service contract base and drive Time and Material revenue through customer visitations, account strategy development, and improve overall customer satisfaction. You must also ensure technical performance metrics and quality goals are met or exceeded while implementing and monitoring key processes established by the team. You will have direct responsibility for revenue generation and an operating budget.
Some essential functions of this position include:
Assure customer satisfaction levels for service and security systems are met or exceeded throughout assigned territory.
Manage the performance of the workforce to meet or exceed customer satisfaction expectations.
Manage overtime, direct labor costs, billed work and parts inventories to meet financial goals.
Maintain proper staffing levels by recruiting and hiring competent individuals necessary to accomplish team goals.
Develop capabilities of the workforce assigned within the team territory to ensure they are trained, productive and proficient to meet or exceed our customer's needs.
Responsible for retention and growth of revenue and profit for the Business Team.
Ensure compliance to corporate policies and procedures regarding safety including OSHA, as well as, the safeguarding of proprietary and confidential information and protection and control of corporate assets (i.e. buildings, inventories, vehicles, etc.).
Provide workforce the resources to fulfill their responsibilities.
Ensure workforce properly maintains vehicles.
Responsible to implement and maintain quality systems within the team territory.
Schedule and meet with customers to ensure customer satisfaction levels are being met or exceeded.
Participate with Sales, Systems, and Service and Support associates at various levels to develop account strategies and action plans that contribute to the overall success of the Business Team.
Effectively function within and support a Team based environment.
Work with remote Workforce cell teams to insure development in team concepts
Job Requirements:
Minimum of a Bachelor's Degree in Engineering, Systems, Marketing, Business Administration or Management, or equivalent experience.
5+ years of Electronic Security industry technical service/installation experience
Minimum 2 years operations and people management experience required
Highly motivated, self-directed individual with sound business skills
Proven leadership, oral/written communication and problem solving skills
Ability to work evenings and weekends, when necessary
Assistant General Manager
Shift manager job in Springfield, OH
Company Summary: Who is Taco Bell?
Taco Bell is a leading Mexican-inspired quick service restaurant brand that is a part of Yum! Brands, Inc. which includes Pizza Hut and KFC. Founded on innovation and passion with Glen Bell bringing tacos to the masses in a world of hot dog and hamburger stands in 1962, today we have nearly 7000 restaurants in the United States and over 400 restaurants in 27 countries outside of the United States.
The future holds 2,000 more restaurants across the globe within the next decade. It's easy to see we're in the business of making tacos, but at heart, we're a business that's fueled by the Live Más energy and passion of people serving people.
What is "Live Más"?
Equally important to the job role and responsibilities is making sure the Assistant General Manager can represent the amazing Live Más! culture that is Taco Bell. At Taco Bell, we embrace breakthrough thinking and innovative ideas that continue to differentiate us from our competitors. We have a maniacal focus on our customers, never follow, and always celebrate the accomplishments of our people. If you want to have fun serving great food to our customers, we would love to meet with you.
Job Description - About the Job:
Reporting to the Restaurant General Manager, the Assistant General Manager partners in the management of a Taco Bell restaurant within the policies and guidelines of the company to ensure customer satisfaction and profit maximization. The AGM will perform hands-on work to train employees, respond to customer service needs, and model appropriate behaviors in the restaurant.
This role provides overall leadership through building a culture of recognition while motivating the team with the goal of operational excellence.
The Day-to-Day: Build People Capability
Drives culture, problem solves, resolves conflicts, communicates and motivates to drive results through others
Recruit and equip high quality operators to deliver great customer experiences
Build a healthy and robust bench of developed and capable Managers and Team Members
Leads performance management process for all employees in their restaurant
Lead by example - be a culture champion and live by Taco Bell HUNGRY principles:
Hungry, Understanding, Never Follow, Grateful, Relentless, and Youthful
Leverage culture and people capability to fuel brand performance
Provides leadership and coaching, developing Manager's and Team Members
Deliver a Consistent Customer Experience
Ensure complete and timely execution of corporate & local marketing programs
Ensure a safe working and customer experience environment by facilitating safe work behaviors of the team
Control day-to-day operations by scheduling labor and ordering food and supplies, to successfully fulfil the needs of a $1.0m - $2.0m plus restaurant with average daily
transactions of 500-800
Ensure local health and safety codes, and company safety and security policies are met
Drives customer-focused culture by serving as a role model in resolving serious customer issues and training managers to meet or exceed customer service standards
Utilizes insights from customer programs to help elevate the customer's experience and meet Taco Bell's customer satisfaction targets
Tracks, analyzes, and identifies root causes of customer complaints and leads management team to implement systematic solutions, performance standards and to provide an objective basis for performance feedback
Monitors restaurant Speed with Service (SWS) performance and provides coaching to unit management teams to meet performance targets
Grow the Brand, Sales and Profits
Control Profit & Loss by following cash control/security procedures, maintaining inventory, managing labor, reviewing financial reports, and taking appropriate actions
Ensure maintenance of equipment, facility, and grounds through the use of a Preventative Maintenance Plan based on Company Standards
Ensures that facilities and equipment are maintained to Taco Bell standards; coordinates facility upgrades or equipment replacement
Analyzes sales, labor, inventory and controllables on a continual basis and coaches on corrective action to meet or achieve margin and sales growth targets
Works with management team to develop and deliver unit-specific Annual Operating Plans
Minimum Requirements - Is This You?
High School minimum, University Degree Preferred
1-3 years of operational management experience in the Quick Service Restaurant industry or retail environment including Profit & Loss responsibility
Basic business math and accounting skills to manage Profit & Loss in their restaurant and strong analytical/decision-making skills
Strong interpersonal and conflict resolution skills
Good oral/written communication skills and strong interpersonal and conflict resolution skills with exceptional team building capability
Strong analytical/decision-making skills
Basic personal computer literacy
Is passionate about providing excellence in execution of quality food, service, cleanliness and speed standards
Is a Dynamic, energetic and positive leader, a self-starter, proactively driven to get things done and does the right thing for the business
Provides leadership and coaching for each employee in their restaurant
Demonstrated track record of workplace achievement in the selection, coaching and
development of managerial employees
Proven ability to drive customer satisfaction, financial performance and employee
satisfaction
Why Taco Bell?
We truly believe that where you work matters, and we know a thing or two about what makes employees happy. Join us on our mission of feeding people's lives with Más!
We are about more than just building restaurants-we connect with our fans through their passions including sports, gaming, and music
We know that employees want a company they can live and grow with; they crave a unique culture that fosters creativity and encourages pursuit of passion, and they look for opportunities to take risks, develop skills and learn in ways that fit their lifestyle
We foster a culture of authenticity and believe all people can make a difference
Director of Food and Beverage
Shift manager job in Cincinnati, OH
Job Description
NEW WATERLOO is hiring for a DIRECTOR OF FOOD & BEVERAGE
New Waterloo is an independent hospitality company driven by a diverse team of passionate professionals who bring talent, creativity, and collaboration to build thoughtful, thriving businesses. We're seeking an opening Director of Food and Beverage to lead the launch and daily operations of a 165-key independent lifestyle hotel in Cincinnati's Central Business District. A grounded yet quietly extraordinary experience where the city's past and present meet with grace, Cincinnati's Fidelity Hotel creates an atmosphere that feels both familiar and beautifully renewed. Shaped by heritage, intention, and the subtle elegance of border city culture, an unexpected world is revealed. The property will feature multiple food and beverage outlets and approximately 20,000 square feet of meeting and event space.
JOB OVERVIEW
The Director of Food & Beverage (F&B) will elevate and maintain the focus of food and beverage within the hotel. This role is responsible for implementing effective strategies and operational systems that ensure the outlet's performance. The Director of F&B will work closely with the Hotel General Manager and F&B Managers to ensure consistent policies and procedures are being adhered to and short and long-term organizational goals are being met.
What you'll do:
Develop departmental objectives, budgets, policies, procedures, and strategies for existing and new positions
Support the development and long-term strategic planning of all food & beverage initiatives at the property level
Execute operational site visits to all outlets and provide documented feedback and action plans to management teams to support continuous improvement
Review and approve all new menus and additions to menus for alignment with brand, supply chain feasibility, value perception, pricing, and food costing
Identify new and innovative strategic opportunities to fit the changing business needs and property strategic priorities
Train and support all location General Managers and F&B Department Managers
Observe employees engaged in preparing, portioning, and garnishing foods and beverages to ensure that methods of cooking and garnishing are up to standard
Verify that the scheduling of hours and assigned duties and responsibilities are following work requirements
Develop talent through cross-training and continuous coaching
Prepare weekly operational status reports
Act as a liaison for all licensing agreements
Establish cost improvement objectives, and implement action plans
Implement inventory standards and procedures to consistently conduct an accurate inventory
Who you are:
You believe that good hospitality is an experience, not just a transaction.
You have a proven track record of managing teams and executing business plans.
You lead through influence and are a cross-functional partner with diverse teams.
You have a high degree of ownership and commitment to results.
You are passionate about your community and the people who make the community.
You have a solutions-oriented mindset and the confidence to make fast-paced decisions.
You have strong written and verbal communication skills; you can be an ambassador for your outlet.
You are a leader; you're dedicated to developing your team and creating a holistic sense of mission.
You believe in learning and personal growth; you show up as a contributor, not a spectator.
You're excellent with time management and can function effectively in a dynamic environment.
You have a strong work ethic and the ability to work autonomously and with confidence.
A plus: You have 5+ years of related experience in an operational hospitality role; multi-unit leadership preferred
BENEFITS
We are proud to offer competitive wages and the following benefits for full-time employees:
Up to 20% annual bonus potential for all salaried associates
Up to 3 weeks paid time off annually
Research/culinary travel opportunities for senior staff
50% off discount at most New Waterloo restaurants
Health, vision + dental benefits
401K matching
Paid holidays
Volunteer pay
Tuition reimbursement
Referral bonuses
Discounts at our shops, hotels + local partnerships
ABOUT NEW WATERLOO
New Waterloo is a community-centric independent hospitality company based in Austin, Texas. We use our platform to intentionally empower and get behind the choices of our people and communities - creating environments that sustain lasting social impact. Our team of hospitality experts provides the resources, talent, passion, and collaboration necessary to foster thoughtful places and thriving businesses.
New Waterloo is an equal-opportunity employer and values diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
We will be accepting applications on an ongoing basis until a candidate is selected for this role.
Shift Manager - Centerville, OH
Shift manager job in Centerville, OH
REPORTS TO: General Manager
STATEMENT:
This position is fully accountable for the profitable operation of a specific shift designated by the General Manager while adhering to all company guidelines and regulations.
Ensure the restaurant is in full compliance to all local, state and federal regulations to include health regulations, hour and wage regulations, age restrictions, fair employment practices, ADA and any other appropriate regulations required for the legal operation of the business.
Ensure knowledge, adherence and enforcement of all Firehouse Subs Policies and Procedures.
Ensures the profitability of the business by operation shifts within established guidelines and requirements for food cost, labor, controllables, utilities and sales growth.
Providing leadership to the restaurant team to consistently meet standards of superior guest service, quality and cleanliness while embracing the Firehouse Subs “culture” and mission and vision statements.
Assists the GM in coordinating and implementing current operations game plans and company initiatives in a profitable and timely manner.
Participates in interviewing, hiring, training and disciplining employees under the guidance of the GM.
Ensure all required programs, reports and legal documents are accurate, complete and accomplished on schedule.
Actively participates in all Public Safety Foundation initiatives.
Represents Firehouse Subs in a professional, positive manner at all times.
Communicates effectively to the GM/Owner any and all issues that may impact our business.
Able to work on their feet for up to 13 hours at a time.
Able to lift up to 50 lbs.
Any other duties assigned by GM/Owner.
Firehouse Subs is a restaurant chain with a passion for hearty and flavorful food, heartfelt service and public safety. Founded in Jacksonville, Florida in 1994 by brothers and former firefighters Chris Sorensen and Robin Sorensen, Firehouse Subs is a brand built on decades of fire and police service, hot and hearty subs piled high with the highest quality meats and cheeses, and its commitment to saving lives through the establishment of the non-profit Firehouse Subs Public Safety Foundation .
The founders are the real deal, the food is their creation and the brand is a family of franchise operators who share their same passion for generously serving food and community. For the third consecutive year, based on recent Technomic Insight consumer data, Firehouse Subs was named the No.1 brand in the restaurant industry that "Supports Local Community Activities." This year, Firehouse of America and Firehouse Subs suppliers will together donate a portion of purchases at Firehouse Subs locations to the Firehouse Subs Public Safety Foundation for the purchase of lifesaving equipment, with a minimum donation of $1 million.
Our mission is to carry on our commitment to and passion for:
Hearty and Flavorful Food
Heartfelt Service, and
Public Safety
This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchise restaurant, and all hiring decisions will be made by the management of this franchise restaurant. All inquiries about employment at this franchise restaurant should be made directly to the restaurant, and not to Firehouse Subs Corporate.
Auto-ApplyShift Manager
Shift manager job in Beavercreek, OH
Job Details Beavercreek - 3915 Indian Ripple Rd - Beavercreek, OH $14.25 HourlyDescription
A Shift Manager primarily supervises and engages in preparing food, performs administrative duties, ensures quality customer service, and is in control of all costs (Food, Miscellaneous, Labor and Cash) in an assigned unit.
EDUCATION
High School Diploma or G.E.D. required.
REQUIREMENTS
Must be 18 years of age in stores WITHOUT DRAFT BEER; 19 Years of age or older in stores that serve draft beer.
Must have cash handling, food handling, and customer service experience.
Must have knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
Must have knowledge of basic math and computer skills.
Must have knowledge of the English language, including the meaning of words and grammar.
Must have knowledge of management principles involved in resource allocation, leadership techniques, production methods, and coordination of people and resources.
ABILITIES
Ability to work at a fast pace.
Ability to partake in various forms of training.
Ability to pass required tests.
Ability to read and understand rules and instructions.
Ability to reach, see, talk, hear, stand, and walk quickly for a minimum of 8 hours a day.
Requires walking or standing to a significant degree. Must be able to stand at a table height of 34 - 45 for 6 hours at a time.
Ability to lift and carry 50 pounds at various times.
Ability to read maps or find a specified route using other mapping resources.
ESSENTIAL FUNCTIONS
Assigns duties, responsibilities, and work stations to employees in accordance with work requirements.
Conducts on-the-job training for personnel in food preparation, service, sanitation, and safety procedures.
Inspects supplies, equipment, and work areas in order to ensure efficient service and conformance to standards.
Collects payment from customers and calculates monetary exchange.
Investigates customer complaints.
Resolves customer or public complaints.
Directs, prepares and coordinates food or beverage preparation.
Provides and portrays proper and professional customer service.
Resolves or assists workers to resolve work problems.
Supervises and checks the assembly of food products.
Answers customer questions and concerns regarding Company products and services.
Compiles and balances cash receipts at the end of the day or shift.
Listens to oral instructions from the Unit Manager to determine work assignment.
Performs all opening or closing procedures and responsibilities directed by the General and Assistant Managers.
Performs all administrative duties, which includes completing prep and dough proofing sheets.
Performs all store banking procedures, which includes opening and closing audits, cash register procedures, and bank deposits.
Demonstrates professionalism, proper customer service, proper food preparation techniques, and proper sales techniques.
Arrives promptly to work each scheduled day in proper uniform.
Ensures all safety policies and procedures are being followed.
Disciplines Crew Members and Drivers after any violation of company policy or procedure.
Receives, rotates, stocks and stores supplies.
ADDITIONAL RESPONSIBILITIES
Performs all Crew Member essential functions when needed.
Learns and performs other positions as needed.
Uses professional and proper oral and written communication techniques.
Uses knowledge of food handling rules.
Understands and applies Company, along with government, food service regulations and Minor Labor Law guidelines.
May NOT leave the store, at any time, in the hands of a Crew Member or a Driver. ONLY a designated General Manager, M.I.T., Assistant Manager or Shift Manager may be in charge.
All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity, national origin, disability, or protected Veteran status.
Dunkin Shift Manager
Shift manager job in Eaton, OH
WE WANT YOU TO JOIN OUR DUNKIN CREW!! Salary/Pay Range: Up to $14/hour!! * Hiring Immediately! * Amazing Benefits! * Competitive Salary! * Flexible Schedules! * Work Life balance with a people first company! Benefits * Health, Dental, Vision Insurance * 401k with company match
* Paid Time Off (PTO)
* Opportunities for advancement!
As Operator of the Year in 2022 for Dunkin' Brands in the United States: We owe our success to out incredibly talented crew! If you are looking for an opportunity to take your career to the next level with a vibrant and growing company, this is the position for you!
We are always looking for talented individuals, so apply today and join our Dunkin' Team!
Position Summary:
At Dunkin' Donuts, the Shift Manager is responsible for ensuring product quality and availability, efficiency and excellent customer service, effective staff management and problem solving. Shift awareness and a positive attitude are essential to being a Shift Manager. We depend on our Shift Managers to lead by example and to always make our guests feel welcome and appreciated.
Responsibilities:
* Provides fast, friendly customer service to all guests.
* Operates a POS system by taking orders and collecting payment.
* Prepares and packages customer orders to their satisfaction.
* Cleans and prepares cooking and prep areas.
* Operates coffee and sandwich equipment.
* Demonstrates a complete knowledge of menu items and ingredients.
* Accounts for food quality and quantity.
Requirements:
* Minimum age is 18
* Excellent communication skills
* Physical dexterity required (the ability to move up to 50lbs. from one area to another)
* Ability to operate a computerized POS system
* Basic math skills and written/verbal skills
* Enthusiasm and team player
* Commitment to excellent customer service
This Dunkin' Donuts restaurant is independently owned and operated under a franchise granted by DD Franchising LLC.
You are applying for work with a franchisee of Dunkin' Donuts, not Dunkin' Brands, Inc., Dunkin' Donuts or any of their affiliates. Any information you submit will be provided solely to the franchisee. If hired, the franchisee will be your only employer. Franchisees are independent business owners who are solely responsible for their own employees and set their own wage and benefit programs that can vary among franchisees.
The Dunkin' Donuts trademarks, logos and designs are trademarks of DD IP Holder, LLC. Used under license.
","identifier":{"@type":"PropertyValue","name":"Job ID","value":"10839517"},"date Posted":"2025-12-10T14:48:02.515646+00:00","employment Type":["FULL_TIME"],"hiring Organization":{"@type":"Organization","name":"Baskin Robbins","same As":"https://www.baskinrobbins.com/","logo":"https://dokumfe7mps0i.cloudfront.net/oms/15524/image/2025/4/LHUVQ_***********22/***********22.png"},"job Location":[{"@type":"Place","address":{"@type":"PostalAddress","street Address":"1107 N Barron St","address Locality":"Eaton","address Region":"OH","postal Code":"45320","address Country":"US"}}],"base Salary":{"@type":"MonetaryAmount","currency":"USD","value":{"@type":"QuantitativeValue","value":0,"min Value":0,"max Value":0,"unit Text":"HOUR, DAY, WEEK, MONTH, YEAR"}}} Skip to main content Skip to menu Skip to footer
* Careers Overview
* Working at Baskin-Robbins
* Culture
* Benefits & Perks
* Training & Development
Dunkin's cup
* Purpose and Values
Search
Search Careers Hamburger toggle Menu
Hamburger toggle Menu
Close
* Careers Home
* Working at Baskin-Robbins
* Culture
* Benefits & Perks
* Training & Development
* Purpose and Values
* Search Careers
Back
Dunkin Shift Manager
Certified Swing Manager
Shift manager job in Wilmington, OH
Job Description
The Opportunity:
Flexible scheduling with a side of always feeling valued. A role in your local McDonald's restaurant offers a job combo that will fit YOU.
Perks and Benefits:
Flexible scheduling
Paid sick leave
Tuition reimbursement and/or educational assistance
Training and advancement opportunities
Employee discounts
Free meals at work
Medical and dental insurance*
and much, much more!
Full-time, part-time, breakfast, lunch, late nights, weekends - whatever works for you, opportunities are available anytime - we've got a job combo specifically for you!
*available to full time employees
Job Responsibilities:
In addition to following McDonald's policies and procedures, this role is vital in the restaurant because you'll:
Lead the experience: Handle and oversee crew schedules
Inspire and Empower: Provide encouraging leadership for crew and managers to provide an outstanding guest experience
Understand that teamwork is key: Supervise and lead food safety and cleanliness measures to meet McDonald's standards
Take action first: Take measures around safety, security, inventory, and profitability
Never stop learning: Cultivate and encourage training, education, and continued learning within the restaurant
Be results-oriented: Drive and expect a high level of performance from the team
Qualifications:
To be a successful Shift Manager, you'll need:
Passion for helping and serving others (guests and fellow team members);
A strong guest service and support focus;
The ability to communicate effectively and anticipate guest needs;
To provide solutions and make decisions in a fast-paced environment;
To be certified through McDonald's Leadership Transitions Class
So, what's your job combo?
We are an equal-opportunity employer and value diversity at our company. We do not discriminate based on race, religion, color, national origin or ancestry, sex, gender, gender expression, sexual orientation, pregnancy, age, marital status, veteran status, physical or mental disability status, genetic information, citizenship or any other class characteristic protected by federal or applicable state law. We will ensure that individuals with disabilities are provided reasonable accommodation(s) to participate in the job application or interview process, perform essential job functions, and receive other benefits and privileges of employment. Please contact the restaurant you are applying to request accommodation(s).
Employment Disclaimer
This job posting is for a position in a restaurant owned and operated by an independent franchisee, not McDonald's USA. This franchisee owns a license to use McDonald's logos and food products, for example, when running the restaurant. However, this franchisee is a separate company and employer from McDonald's USA. Thus, if you are hired for the job described in this posting, the franchisee will be your employer, not McDonald's USA. Only the franchisee is responsible for employment matters at the restaurant, including hiring, firing, discipline, supervision, staffing, and scheduling employees. McDonald's USA has no control over employment matters at the restaurant. McDonald's USA will not receive a copy of your employment application, and it will have no involvement in any employment decisions, including whether you receive an interview for the job or whether you are hired.
This job posting contains some general information about what it is like to work in this restaurant, but it is not a complete description of all the duties of the job. People who work in this restaurant perform several different tasks every day, and this posting does not list every essential function of the job.
Shift Manager
Shift manager job in Dayton, OH
At Hunny Bee's, our teams are the lifeline of our organization. In your day-to-day interactions you will build meaningful relationships with our guests and our team. Every team member is an ambassador of Hunny Bee's and our core values. You are responsible for providing genuine hospitality to every guest and consistently serving a quality product.
Job Role:
As a shift manager, you will provide daily communication to reinforce top priorities of the day and week. You will run detail-oriented shifts overseeing the food quality, hospitality and overall team member and customer satisfaction. This is your chance to further develop and enhance your leadership abilities as an asset to our team. You'll work directly with your AGM, GM, + Team Members to ensure effective work practices at Hunny Bee's.
• Provide not just good, but great, customer service to every guest
• Maintain cleanliness of the restaurant: serving line, dining room, restrooms, storage areas, etc.
• Maintain full awareness of the menu, including ingredients, assembly, sides, and drinks
• Maintain Hunny Bee's high quality food safety standards by adhering to all recipes and procedures
Requirements:
• A positive go-getter attitude with an open mind and a willingness to learn
• Previous shift lead or leadership role required
• A passion for providing genuine hospitality and service while working with unique individuals
• Attention to detail and the desire to always do the right thing
• The ability to troubleshoot and remain calm under pressure without compromising brand standards
• Ability to develop and train team members to help their personal and professional growth by career-pathing with our brand.
Salary: $16-20/hour (pay will be based on level of experience + expertise)
As a valued employee, you will receive:
• Flexible scheduling (Off on all major holidays - see below)
• Ability to earn extra via tip share
• Opportunity for advancement + pay increases through achieving results
• Defined growth plan for future employment opportunities
• Vision, dental, and healthcare benefits for FT hours (30+ hrs avg/week worked)
• Employee meals (up to $15/every shift ran)
• Free Hunny Bee's swag
• An inclusive + collaborative culture where you can feel good about what you do and the product we serve.
Holiday Schedule: Closed on New Year's Day, Easter, 4th of July, Thanksgiving, + Christmas Day. Closed early on New Years Eve (at 3pm), Memorial Day (at 3pm), Labor Day (at 3pm), + Christmas Eve (at 3pm).
Auto-ApplyCatering Manager, Full-time (Mount Saint Joseph University)
Shift manager job in Cincinnati, OH
AVI Foodsystems is looking for an energetic and optimistic leader to fill the role of Catering Manager, Full-time at Mount Saint Joseph University in Cincinnati, OH.
Founded in 1960, AVI Foodsystems has evolved into one of the most respected and trusted food service companies in the nation. Providing comprehensive food services with a focus on the highest quality and freshest ingredients, impeccable service and total value is the reputation we have earned and live up to everyday.
Duties & Responsibilities:
Receive catering orders and coordinate service with individual customers; work with the customer for planning of the event, ensure accurate cost effective pricing
Ensure preparation, delivery, and display of hot and cold catering and/other prepared items are completed
Schedule team members to ensure appropriate coverage and service for events
Maintain budget in all financial areas including food, labor, and other operating costs
Ensure high quality products and service
Follow up on all catered events
Work with management team regarding menu concepts and special events
Professionally engage with individuals at all levels at the account
Oversee the care and operation of delivery vehicles
Requirements:
2 or more years of operational management experience in the catering field
Knowledge of online catering modules preferred
Exceptional interpersonal skills and decision making ability
The ability to lead, supervise, train and coordinate the catering team
Willingness and availability to work a flexible schedule
Operational knowledge of commercial kitchen equipment
ServSafe Certification preferred
Professional image
Benefits:
A family culture and atmosphere
Competitive compensation
Health, dental, vision, and life insurance for full-time team members
401(k) with generous company match
Paid vacations and holidays
Immense training and growth opportunities
We conduct pre-employment drug testing. EOE
Assistant Manager - The Greene
Shift manager job in Beavercreek, OH
About Old Navy Forget what you know about old-school industry rules. When you work at Old Navy, you're choosing a different path. From day one, we've been on a mission to democratize fashion and make shopping fun again. Our teams make style accessible to everyone, creating high-quality, must-have fashion essentials for the whole family, with love, season after season.
We opened our first store in 1994 in San Francisco and have been on a roll ever since. We cultivate a community of playful personalities that thrive in a fast-paced environment where our employees can be their most authentic selves. Here, we're family.
About the Role
As an Assistant Manager, you set the tone for the store and the team and help bring our brand to life for our customers. You're responsible for driving profitable sales growth through all aspects of the store including; customer and product operations, merchandising, and talent development. You are responsible for supporting the execution of the store strategy to achieve performance goals. Through collaboration with your General Manager and/or Assistant General Manager, you will teach and coach behaviors to Leads, Experts and Brand Associates to cultivate a high performing team to deliver a best-in-class experience to our customers.
What You'll Do
* Support strategies and processes to drive store sales and deliver results through a customer centric mindset.
* Recruit, hire and develop highly productive Brand Associate and Expert teams.
* Own assigned area of responsibility.
* Implement action plans to maximize efficiencies and productivity.
* Perform Service Leader duties.
* Ensure consistent execution of standard operating procedures.
* Represent the brand and understand the competition and retail landscape.
* Promote community involvement.
* Leverage omni-channel to deliver a frictionless customer experience.
* Ensure all compliance standards are met.
Who You Are
* A current or former retail employee with 1-3 years of retail management experience.
* A high school graduate or equivalent.
* A good communicator with the ability to effectively interact with customers and your team to meet goals.
* Passionate about retail and thrive in a fastpaced environment.
* Driven by metrics to deliver results to meet business goals.
* Determined to effectively lead and inspire others to learn and grow through coaching and mentoring.
* Agreeable to work a flexible schedule to meet the needs of the business, including holiday, evening, overnight and weekend shifts.
* Able to utilize retail technology. • Able to maneuver around the sales floor, stockroom and office and lift up to 30 pounds.
* Ability to travel as required.
Benefits at Old Navy
* Merchandise discount for our brands: 50% off regular-priced merchandise at Old Navy, Gap, Banana Republic and Athleta, and 30% off at Outlet for all employees.
* One of the most competitive Paid Time Off plans in the industry.*
* Employees can take up to five "on the clock" hours each month to volunteer at a charity of their choice.*
* Extensive 401(k) plan with company matching for contributions up to four percent of an employee's base pay.*
* Employee stock purchase plan.*
* Medical, dental, vision and life insurance.*
* See more of the benefits we offer.
* For eligible employees
Gap Inc. is an equal-opportunity employer and is committed to providing a workplace free from harassment and discrimination. We are committed to recruiting, hiring, training and promoting qualified people of all backgrounds, and make all employment decisions without regard to any protected status. We have received numerous awards for our long-held commitment to equality and will continue to foster a diverse and inclusive environment of belonging. In 2022, we were recognized by Forbes as one of the World's Best Employers and one of the Best Employers for Diversity.
Shift Manager
Shift manager job in Cincinnati, OH
Crumbl Cookies is hiring immediately for Shift Managerss to join their team!
Shift leads work closely with store management to carefully manage one of our working shifts. Duties primarily revolve around the general management of your direct reports, which include, but are not limited to: providing and demonstrating task instructions, keeping attendance, and measuring key performance indicators. You will be expected to keep records and produce reports that will be used to review team performance. In order to be successful in this role, you will need to have excellent communication skills and a passion for excellence, and ensure the bakery is meeting the high standards customers and employees deserve. Previous leadership experience is a plus.
Shift Manager responsibilities (include but are not limited to):
· Manage all the basics of running the store
· Make sure employees that report to you meet performance expectations
· Keep employees moving at a quick/accurate pace
· Handle all customer service complaints/issues
· Keep the store clean
· Give clear instructions or orders to subordinate employees
· Ensuring that the work environment is safe, secure, and healthy
· Meet deadlines
· Ensure Great customer service at all levels
Please apply now (easily) online to submit your application for consideration!
Benefits Include:
Flexible Schedules
Tips
Employee discount
Fun, positive work environment
Shift Manager
Shift manager job in Cincinnati, OH
Requirements
Lead, train, and motivate a team to ensure efficient operations during your shift.
Uphold Goodfellas' standards for food quality, customer service, and cleanliness.
Manage daily operations and support opening and closing tasks.
Foster a positive work environment and resolve any guest service issues.
Manage inventory and supplies to ensure the restaurant is always prepared for service.
Ensure all staff members are following safety and sanitation guidelines.
Qualifications:
Experience: A proven track record of effectively leading and training a team in a restaurant setting.
Guest Service: A passion for providing exceptional service with a positive attitude.
Work Ethic: Strong work ethic, organization, and ability to handle high-volume shifts.
Availability: Weekend and late-night availability is required.
Flexibility: Must be able to handle the demands of a fast-paced environment.
Joella's Mason Hourly Shift Manager
Shift manager job in Mason, OH
Joella's Hot Chicken is looking for an applicant for this entry-level position into a supervisory role. This role is typically the first for most internal employees and serves as a stepping-stone for your development into management. Shift Managers are a mid-level supervisory position serving as managerial support with or in the absence of Management.
Shift Managers are exemplary employees whose daily performance consistently goes above and beyond expectations. They are likely seen as an informal leader among their peers and gain respect due to their ability to perform consistently, has mastery of all positions in the department they are regularly scheduled.
The opportunity to move into the positon carries a unique set of abilities and traits. First- Is the ability and maturity to separate yourself from an hourly employee mind-set to the practice of seeing and thinking like a manager including actively and consistently supports the management team and unit objectives.
Sets the example for following unit policies and procedures. Approaches day-to-day duties and responsibilities in a way that positively impacts, promotes and supports Joella's core values, strengths, philosophy and mission. Demonstrates good decisions when dealing with customer concerns and issues. Adheres to dress, attendance and punctuality standards.
Has a "heads up" approach to unit deficiencies and effectively and willingly communicates suggestions for improving operational performance at all levels. (Costs, staff performance and training, customer service, housekeeping, bottom line results, etc.)
RESPONSIBILITIES INCLUDE
Demonstrate management duties of coaching, training, delegation, communicating to staff when managers aren't present, steps in where and when necessary.
Supports management by supervising a designated or multiple areas of the unit.
Can effectively open and close the unit.
Completes all checklists and tools consistently daily
Understands, follow and coaches all Health Dept. standards and guidelines.
Recognizes unsafe conditions in the unit and reacts with urgency to eliminate and provide permanent solutions.
Provide feedback on employee performance to the General Manager.
Ensure customer service standards and customer needs are met. Refers high-impact customer service issues to the appropriate manager for resolution.
Write portion of the schedule assigned by GM
Maintains housekeeping and takes ownership of areas assigned by GM
Cash handling standards are being maintained daily
Provide employee training including a "train the trainer" awareness and approach.
Professional in dress, communication and promoting change.
EDUCATION AND EXPERIENCE
High school diploma or GED
Previous Customer Service Experience
Food Safety Certification a plus!
PHYSICAL REQUIREMENTS
Read and visually verify information in a variety of formats (i.e. small print)
Visually inspect tools, equipment, or machines (i.e. to identify defects)
Stand, sit, or walk for an extended period of time or for an entire work shift.
Move, life, carry, push, pull, and place objects of weighing less than or equal to 50 pounds without assistance.
Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination.
Move through narrow, confined, or elevated spaces. Move up and down stairs and/or service ramps.
Reach overhead and below the knees, including bending, twisting, pulling and stooping.
JOB COMPETENCIES
Knowledgeable
- A Prospective Shift Manager demonstrates mastery of all positions in their regularly scheduled department including some general knowledge or mastery of positions outside of their regularly scheduled department with a demonstrated desire to learn more. They also possess the ability to informally share their knowledge with others.
Professional Maturity
- Shift Managers consistently demonstrate a sincere effort to continue to learn and grow in their roles demonstrating an ability in teaching others. Able to absorb set-backs and grow from mistakes. Ability to maintain the supervisory position without reverting or being drawn into an employee mindset. Draws the line between themselves and employee without being over-bearing.
Drive and Initiative
-
Shift Managers (even those who may not wish to consider positons of advancement) enjoy the responsibility in their roles and desire to consistently be held accountable. They have the daily drive to do their very best showcasing themselves as an intricate part of the management team and staff in general while learning more.
Motivational and Inspiring
- Shift Manager's energy or lack thereof can make or break morale and affects staff's performance in the unit. Effective Managers are team players able to guide and manage everyone's strengths to get the job done at a high level. Acting as a cheerleader when needed and recognizing exceptional performance.
*Joella's Hot Chicken is an Equal Opportunity Employer.
Shift leader
Shift manager job in Cincinnati, OH
Bring an enthusiastic attitude and reliable leadership every week. Desire to help people grow and to teach others the Biggby systems that provide exceptional products and services for our customers. An appreciation for the value of each customer that stops by our store.
Leadership:
i) Learn, model, coach and ensure BIGGBY operational systems are followed
ii) Effectively use the Biggby barista timeline to ensure smooth business operations
iii) Effectively use the Leadership Tools to ensure smooth business operations
iv) Promote a positive and healthy work environment through daily use of company best practices;
v) Assist other leaders to promote employee development and business growth
vi) Communicate openly and honestly with peers and leaders.
vii) Expected to help cover shifts as needed.
Attitude:
• Eager to learn
• Willingness to adopt the Biggby systems and standards
• Genuinely care for our fanatical customers
Requirements::
Able to comfortably lift 30 lbs
Able to stand for duration of shift
Legally authorized to work in the U.S.
Must be at least 18 years old
Reliable transportation
Must work at least 5 shifts per week for a minimum of 35 hours per week
Prior food service leadership experience
Duties::
Perform model and teach BIGGBY processes and techniques involving:
Cashier (suggestive selling; cash handling; order accuracy)
Drink-making (use of espresso and other coffee equipment)
Food production (preparing bagels and bagel sandwiches)
Cleaning
Safety procedures
Supplemental pay
Tips
Shift Supervisor - Cincinnati, OH
Shift manager job in Cincinnati, OH
Start a Watco Career and Discover the Difference Keep the world's supply chain moving. That's what the Watco team does every day at our short line railroads, switching sites, terminals, ports, and logistics hubs. Whether you're at one of these locations or in a support-services role, there's one thread that ties everyone together. We're all on the same team. One Watco
Here's what you can expect from Watco:
Award-winning culture recognized by Forbes and Newsweek
Competitive compensation and benefits
Paid on-the-job training with peer trainers
Leadership and development programs offered through Watco University
Career advancement opportunities
Salary Range: $45,000 - $53,000
Schedule:Third Shift
Job Summary
The Shift Supervisor I is responsible for leading hub associates and/or temp workers in warehouse operations and activities including the receiving, sorting, and scanning inbound freight. This position plays a crucial role in ensuring procedures and operations increase efficiency, profitability, and customer satisfaction.
Essential Duties & Responsibilities
Provide leadership to hub associates
Supervise hub associates and/or temp workers
Manage staffing schedules of associates and/or temp workers based on volume projections to help meet specific metric related goals
Organize stocks and maintain inventory
Inspect products for defects and damages
Examine incoming freight
Receive, unload, and place incoming inventory items appropriately
Oversee the sort process to ensure it is done in an efficient manner
Ensure team abides by all company safety and hygiene regulations
Collaborate with day shift transportation team
Contribute ideas on ways to improve or optimize warehousing procedures
Keep warehouse clean and organized daily
Qualifications, Skills, & Abilities
To perform this job successfully, an individual must be able to perform each essential duty. The attributes listed below are representative of the knowledge, skill, and/or ability required:
Proficiency in inventory software, database, and systems
Good organizational and time management skills
Current forklift license or ability to obtain one
High school degree or higher required
Work Enviornment
Work is performed primarily in a warehouse environment with frequent interruptions from team members and independent contractors, and regular high noise level.
Physical Requirments & Physical Demands
Must be able to frequently lift and/or move up to 50 pounds at a time
Must be able to adapt and work in warm and cold temperature environment
Must be able to maneuver and access all areas of the warehouse
Must be able to frequently stand, walk, and reach with arms
The physical demands described are representative of those that must be met to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Beverage Director
Shift manager job in Montgomery, OH
Job Details Montgomery, OH Cincinnati, OH; Cincinnati, OH; Cincinnati, OH; Cincinnati, OH Full Time $70000.00 - $70000.00 Salary/year Description
Cristian Pietoso Italian Restaurants is a Cincinnati-based, family-owned restaurant group led by chef and owner Cristian Pietoso and his wife Amanda. The company is dedicated to offering authentic and innovative Italian cuisine in various atmospheres across the Cincinnati area, from casual elegance to fine dining
A Beverage Director is a corporate-level management position responsible for the strategic planning, leadership, and operational oversight of an establishment's entire beverage program. This role combines creativity in menu development with strong business knowledge to maximize profitability and enhance the guest experience
Responsibilities
Menu and concept development: Create and implement innovative and profitable beverage menus and promotions, staying current with industry trends.
Cocktail and beer list changed seasonal at all four locations
Wine Wednesday Special Menus at Fornos
Works with purveyors to find Special pricing or close outs
Monthly featured wine bottles
Promotion and staff training
Financial management: Develop and manage the beverage budget, control costs (including inventory and labor), and ensure profitability.
Increase sales on all beverages including bottled water and after dinner drinks/ Nicola's barcart.
Regularly pulls sales reports to ensure goals are being met as well as cost percentages.
Staff management: Recruit, train, schedule, and evaluate all beverage staff, including bartenders and servers.
This includes pulling sales reports and addressing sales on an individual level.
Creates and prints training materials and beverage specs for staff.
Train staff in effective sales techniques.
Regular beverage knowledge tests to promote growth.
Creates and maintains beverage spec binders.
Assist staff with acquiring their level one sommelier certification.
Operations and quality control: Ensure all beverages are prepared and served to high-quality standards, and that all areas maintain cleanliness and safety regulations.
Works with bartenders to ensure all pours are being measured accurately.
Standardization of all classic cocktails.
Inventory and vendor management: Oversee beverage ordering, inventory, and waste reduction. Build and maintain strong relationships with suppliers.
Assists with taking inventory at the location they are working on inventory day.
Updates LBW ordering guides as well as Inventory Sheets in R365
Glassware Inventory and Ordering with communication to GM's
Organize Wine Cellars and beverage storage
Label products and ensure everything is being properly rotated.
Guest relations: Handle guest complaints and ensure a positive guest experience.
On the floor during service to assist with sales and quality of beverages.
Table touches and assisting staff with selling techniques and beverage knowledge.
Collaboration: Work with other departments, such as GMs, BOH, marketing, and accounting, to coordinate sales contests, events, and marketing initiatives.
Develop strong relationships with suppliers and schedules regular tastings
Works closely with GMs and staff to make
Qualifications
Qualifications
Bachelor's degree in hospitality management, Business, Sales or a related field preferred, not required.
Minimum of 3-5 years of experience in a beverage management role, with experience as a Sommelier or Bar Manager.
Level 2 Certified Sommelier from Master Court of Sommeliers required.
Proven track record in cost control, budget management, and staff leadership.
Relevant certifications are highly recommended (e.g., WSET, Cicerone).
Knowledge of local liquor laws and required licenses.
Skills
Deep knowledge of wine, spirits, beer, and cocktails.
Exceptional leadership and team management abilities.
Must be an inspiring leader who is passionate and personable.
Strong financial and analytical skills for budgeting and cost management.
Excellent communication, interpersonal, and problem-solving skills.
Ability to work effectively in a fast-paced, high-pressure environment.
Proficiency in management and POS systems.
Manager - Shift Leader
Shift manager job in Troy, OH
Hiring talented individuals with a passion for pizza, people, and leadership!
Qualifications
Solid problem solving skills
Leadership ability
Communication skills
Reliable transportation
Additional Information
All your information will be kept confidential according to EEO guidelines.