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ServiceNow Delivery Lead Manager
Accenture 4.7
Shift manager job in Philadelphia, PA
We Are:
A global professional services organization, which includes being a vital services partner to the world's major cloud providers - ServiceNow, AWS, Azure, Google, and others. Choose Accenture and make delivering innovative work part of your extraordinary career!
The Accenture ServiceNow Business Group's platform-led approach unites the industry and technology transformation expertise of Accenture with ServiceNow to deliver on the promise of digital business. We help our clients thrive in the cloud continuum, reimagine service and customer operations, and modernize work to achieve the full potential of the platform.
Accenture's ServiceNow practice can help any organization determine how to best respond to changing business needs and coordinate services across the enterprise for greater speed, agility and efficiency, all delivered at scale.
Learn more about ServiceNow at Accenture Here (**************************************************************
You Are:
A ServiceNow Delivery Lead Manager responsible for the successful delivery of ServiceNow solutions and services in a client consulting environment.
+ An experienced ServiceNow developer.
+ You're willing to roll up your sleeves to develop in the ServiceNow platform for our clients.
+ You take time to seek out information about new applications in ServiceNow and stay up to date on the latest offerings.
+ You are someone that is process oriented and prefers order over chaos.
+ You are comfortable asking for help from peers and Subject Matter Experts
+ Strong background working with Enterprise Software companies and/or Consulting companies.
The Work:
+ Lead consulting engagements from post sales stage to successful delivery of the project in terms of scope, deliverables, budget, client satisfaction and achievement of required business outcomes.
+ Manage all aspects of project delivery and solution delivery
+ Lead and manage the implementation project team
+ Prepare all client facing and internal deliverables such as project plan, issues/risk register and weekly status reports
+ Identify opportunities to provide additional value to our clients and to work internally with the ServiceNow account teams to progress
+ Drive the continuous improvements of our implementation methodology and service offerings based on client experiences
+ Proven experience of leading the deployment of Enterprise Software (ideally ITIL related) solutions in client environments
+ Strong background working with Enterprise Software companies and/or Consulting companies
+ Demonstrated ability to influence and consult (providing options with pros, cons and risks) while providing thought leadership to sponsors/stakeholders in solving governance, program/project management, business process and/or technical problems
+ As a member of the ServiceNow Business Group you will have access to our robust training and certification opportunities.
Travel may be required for this role. The amount of travel will vary from 0 to 100% depending on business need and client requirements.
Basic Qualifications
+ Minimum 5 Years' knowledge and experience working with or implementing ServiceNow
+ Minimum 3 Years' experience in JavaScript or related application development
+ Completed Certification - ServiceNow Certified System Administrator (CSA)
+ Minimum of 1 ServiceNow Certified Implementation Specialist (CIS) certifications
+ Bachelor's degree or equivalent (minimum 12 years) work experience. (If Associate's Degree, must have minimum 6 years work experience)
Bonus Points if you have
+ PMP or CSM certification
+ Strong interpersonal skills, customer centric attitude
+ Proven team player and team builder
+ Strong organizational and analytical skills
+ Familiarity with SaaS deployments and its supporting architecture
+ A degree or equivalent, preferably in Information Technology and a proven background in consulting and project management
+ ITIL V3 or V4 Foundations Certification preferred
Professional Skill Requirements
+ Proven ability to build, manage and foster a team-oriented environment
+ Proven ability to work creatively and analytically in a problem-solving environment
+ Desire to work in an information systems environment.
+ Excellent communication (written and oral) and interpersonal skills.
+ Excellent leadership and management skills.
Compensation at Accenture varies depending on a wide array of factors, which may include but are not limited to the specific office location, role, skill set, and level of experience. As required by local law, Accenture provides a reasonable range of compensation for roles that may be hired as set forth below.We accept applications on an on-going basis and there is no fixed deadline to apply.
Information on benefits is here. (************************************************************
Role Location Annual Salary Range
California $94,400 to $266,300
Cleveland $87,400 to $213,000
Colorado $94,400 to $230,000
District of Columbia $100,500 to $245,000
Illinois $87,400 to $230,000
Maryland $94,400 to $230,000
Massachusetts $94,400 to $245,000
Minnesota $94,400 to $230,000
New York/New Jersey $87,400 to $266,300
Washington $100,500 to $245,000
#LI-NA-FY25
Requesting an Accommodation
Accenture is committed to providing equal employment opportunities for persons with disabilities or religious observances, including reasonable accommodation when needed. If you are hired by Accenture and require accommodation to perform the essential functions of your role, you will be asked to participate in our reasonable accommodation process. Accommodations made to facilitate the recruiting process are not a guarantee of future or continued accommodations once hired.
If you would like to be considered for employment opportunities with Accenture and have accommodation needs such as for a disability or religious observance, please call us toll free at **************** or send us an email or speak with your recruiter.
Equal Employment Opportunity Statement
We believe that no one should be discriminated against because of their differences. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law. Our rich diversity makes us more innovative, more competitive, and more creative, which helps us better serve our clients and our communities.
For details, view a copy of the Accenture Equal Opportunity Statement (********************************************************************************************************************************************
Accenture is an EEO and Affirmative Action Employer of Veterans/Individuals with Disabilities.
Accenture is committed to providing veteran employment opportunities to our service men and women.
Other Employment Statements
Applicants for employment in the US must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the United States.
Candidates who are currently employed by a client of Accenture or an affiliated Accenture business may not be eligible for consideration.
Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process. Further, at Accenture a criminal conviction history is not an absolute bar to employment.
The Company will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. Additionally, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the Company's legal duty to furnish information.
California requires additional notifications for applicants and employees. If you are a California resident, live in or plan to work from Los Angeles County upon being hired for this position, please click here for additional important information.
Please read Accenture's Recruiting and Hiring Statement for more information on how we process your data during the Recruiting and Hiring process.
$100.5k-245k yearly 8d ago
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General Manager
Fetch Fulfillment
Shift manager job in Lakewood, NJ
Context
Fetch Fulfillment is a quickly-growing e-commerce-focused 3PL warehouse. The company was established in 2010 as Fusion Fulfillment and grew as a mom-and-pop until 2023, when it was acquired by the CEO and his group of investors with the goal of scaling into a nationally recognized platform.
Currently, Fetch counts 50+ brands as customers. We ship 1000 packages per day for these brands out of a single 18K SF facility in Lakewood NJ.
Fetch is seeing 5-10% month-over-month growth, driven by our reputation for unbeatable operating performance alongside some of the best tech in the industry. Other 3PLs may merge into Fetch over the next 1-3 years, driving even faster growth than we're already experiencing.
Given our growth, we now need a strong operations leader to continue scaling the team and delivering great outcomes for both current and incoming customers.
As this is a critical role for the company's success, it will report directly into the CEO.
Goals
Take over all aspects of operations management from the CEO within 90 days.
Create a high-performance operating culture with loyal, motivated, accountable staff.
Compensation
Total compensation: $116K annually, consisting of Base Salary and Performance Bonus
Base Salary: $90K base
Performance Bonus: $26K performance-based annual bonus, paid out as $500 every week - contingent on hitting 99.5% same-day shipping, 99.95% order-line fill rate, 0.05% mis-ship rate, and 350% labor leverage (invoiced labor dollars divided by direct-labor cost). These are reflective of Fetch's current operating performance and tracked live on company dashboards.
PTO: 3 weeks paid per year
401k: Available, with up to 6% company match (max allowed by law)
Health insurance: Fetch contributes up to 50% of the premium for any plan you buy for yourself + your family on getcovered.nj.gov
Requirements (will be tested during interview)
Hard skills
Bachelor's degree expected; Operations / STEM degrees preferred
Proven industrial-engineering skills: Lean / Six Sigma, time studies, process optimization
Proven ownership and execution against a continuous-improvement roadmap
Proven ability to fix a broken process
Proven ability to hire, onboard, and fire effectively across staff and management levels
Soft skills
Extreme ownership
Extreme attention to detail
Extreme drive & self-motivation
Extremely fast learner
Contagious passion & optimism
Admired leader
Superb oral communicator
Milestones
Internal-facing
Become forklift-certified and able to certify new forklift drivers for Fetch
Learn every process within the operation: Picking; Packing; Kitting; Receiving; Returns; Cycle Counts; Package intercepts; Cross-border shipments; B2B shipments
Support Fetch's Head of Customer Success on all customer-facing initiatives: new-customer launches, new-product launches, influencer campaigns, dead stock removals, peak season preparation, etc.
Document employee performance expectations in a handbook and share with current and new employees
Document every operational process and make it easy to train new hires
Be able to hire, onboard, and fire effectively at both staff and management levels, using metrics to hold staff accountable
Be able to hire, onboard, and fire temp workers for peak season
Build a resilient operation that does not require heroics from any one person. Test of success: any other person within Operations should be able to take 2 weeks off without jeopardizing Fetch's success.
Develop and execute on a continuous-improvement roadmap for the company, with particular focus on: Preparing for spikes in demand; Expanding warehouse capacity with racking & layout changes; Keeping shipping supplies in-stock
External-facing
Successively take over operational vendor relationships: carriers, staffing agencies, shipping supplies, utilities, contractors, machine dealers. Hold all vendors accountable for meeting Fetch's daily operating needs.
Price and execute new projects with customers, performing time-studies as needed
Operationally onboard all new customers brought in by the CEO & GTM team
Since 1869, we've connected people through food they love. We're proud to be stewards of amazing brands that people trust. Our portfolio includes the iconic Campbell's brand, as well as Cape Cod, Chunky, Goldfish, Kettle Brand, Lance, Late July, Pacific Foods, Pepperidge Farm, Prego, Pace, Rao's Homemade, Snack Factory, Snyder's of Hanover. Swanson, and V8.
Here, you will make a difference every day. You will be supported to build a rewarding career with opportunities to grow, innovate and inspire. Make history with us.
Why Campbell's…
Benefits begin on day one and include medical, dental, short and long-term disability, AD&D, and life insurance (for individual, families, and domestic partners).
Employees are eligible for our matching 401(k) plan and can enroll on the first day of employment with immediate vesting.
Campbell's offers unlimited sick time along with paid time off and holiday pay.
If in WHQ - free access to the fitness center. Access to on-site day care (operated by Bright Horizons) and company store.
Giving back to the communities where our employees work and live is very important to Campbell's. Our “Campbell's Cares” program matches employee donations and/or volunteer activity up to $1,500 annually.
Campbell's has a variety of Employee Resource Groups (ERGs) to support employees.
How you will make history here…
This position has overall responsibility for the safety and stability of the Company's shelf stable food products. The incumbent is responsible for reviewing and approving the safety and efficacy of all thermal processes developed by Thermal Process Specialists in the group or by external resources or Process Authorities conducting similar work for Campbell's products. The incumbent also provides guidance and oversite to the Thermal Process Specialists on the design of heat penetration and other thermal process establishment tests in difficult or complex cases. This person is Campbell's representative to FDA and USDA, is recognized by these agencies as an expert in the field and is legally responsible for the compliance of all processes to the regulatory requirements. The individual sets policies regarding Food Safety standards, testing protocols and work requirements for developing processes.
What you will do…
Principal Accountabilities
Reviews and approves process requirements developed by Thermal Process Specialists and works with the Specialists to develop the appropriate supporting detailed process establishment documentation. Authorizes and files thermal processes with FDA as appropriate. Uses vast experience and expertise in thermal processing and Campbell Soup products in completion of these tasks. (30%)
Evaluates process deviations from manufacturing by analyzing results and recommendations from Thermal Process Specialists' testing and decides on final disposition of product (release or destroy). These are critical decisions weighing safety of the product to the consumer against severe economic losses to the company.(10%)
Sets Company policies regarding Food Safety standards for thermal processing including retorted, hot fill and hold and/or aseptic processing and Process Safety work practices involving testing methods, quantity and quality of supporting data required for process recommendations, data bases, process archives, etc. (10%)
Sets qualification criteria for new products to be manufactured and qualification of new equipment. Makes decisions regarding critical control points which need to be monitored and controlled in the manufacturing process. (10%)
Makes decisions regarding computer programs employed by the Process Safety group for thermal process analysis and automated systems used by manufacturing for deviation analysis. Manages change in these areas ensuring effectiveness, validation, and compliance with FDA regulations (21 CFR part 11). (10%)
Acts as a Thermal Process Specialist, when needed, for a business, brand or product, designing heat penetration testing, data collection and analysis, and calculation of process lethality's. Backs up other Thermal Process Specialists and Process Authorities in their work. (10%)
Supports external PD and co-manufacturing initiatives by conducting thermal process audits/assessments and providing review/approval of process requirements and process deviations as required (includes final authority/approval on external facilities' capability of meeting CSC and/or regulatory Food Safety compliance). (5%)
Provides guidance and critical review of new technologies for thermal processing. Participates in external studies and initiatives in advanced technologies providing valuable insight into Food Safety requirements, validation procedures, regulatory compliance and comparative analysis for cost and quality justifications. (5%)
Provides leadership to the Process Safety team through mentorship, guidance and direct supervision of one or more Thermal Process Specialists and/or Technicians. Responsible for assessing, retaining and developing team talent and continuous improvement. (10%)
Job Complexity
The Corporate Process Authority must review product and process data collected during a series of heat penetration tests, review the calculations of lethality, and the process schedule and critical factor recommendations of Thermal Process Specialists. Then, the individual must use his or her own judgement, calling on vast experience and knowledge of the manufacturing systems, to make decisions regarding the adequacy of the recommended process and its supporting data. If acceptable, the individual will then authorize and file the process with the appropriate regulatory agency.
The Corporate Process Authority must review all process deviations in the manufacturing plants and review the work done by Thermal Process Specialists to simulate or otherwise assess the effects of the deviation on product safety and must make a decision to release the product for sale or destroy it. The individual faces enormous pressure weighing the economic impact to the Company versus the safety of the consumer.
The Corporate Process Authority must ensure that complete and accurate records are maintained for all established processes and as required by the FDA and USA regulations. He or she must also work with the manufacturing sites to ensure that all government regulations regarding thermal processing operations are being met. Upon request or in response to regulatory concerns, the Corporate Process Authority must provide the appropriate thermal process documentation, regulatory compliance statements, or other communications on behalf of the Company
The Corporate Process Authority must set requirements regarding the start-up of new products, processes or equipment, ie: Incubation packs, Inoculation packs. The individual must review the results of these requirements and make the decision to approve for manufacture.
The Corporate Process Authority must keep up with government regulations and ensure compliance. This may involve equipment and instrumentation or procedures, computer software, process filing methods, etc. The individual manages the change through the department to a successful completion.
The Corporate Process Authority recommends, makes decisions on, and develops validation requirements for technological advancements in thermal processing for Campbell Soup. This may be new processes such as Aseptic or High Pressure Processing or new types of cookers, or methods of pre-heating product such as microwave or ohmic heaters.
This position has exposure to every level of the corporation as he or she makes decisions which affect safety, quality, company reputation, economic results, investment, and new product launches. The individual is Campbell Soup's representative to government regulatory agencies and has a personal relationship with those responsible for compliance in those agencies.
The Corporate Process Authority is on call 24 hours a day / 7 days a week, even during travel and vacations, to make decisions regarding process deviations or to approve temporary process notes for extenuating circumstances or to answer questions/provide information to regulatory agencies as requested.
Job Specifications
The individual has expert knowledge of microbial risks, product and packaging characteristics/interactions with product, critical factors in thermal processing, commercial equipment, and manufacturing procedures, and their effects on the delivery of a thermal process and maintenance of product safety and stability sterility.
The individual is an expert in designing and conducting the appropriate studies relating to thermal processing of food, such as heat penetration, temperature and heat transfer distribution studies, thermal-death-time experiments, process validation and verification studies, and applying other scientific methods related to aseptic and thermal processing.
The individual is known to government regulators by reputation and recognized by them as a Process Authority.
The position requires the candidate to be able to distill extremely technical data and insights into clear objectives and decisions with senior management in all areas of the Company.
Working Conditions
The Corporate Process Authority works in the office, at the computer, as well as in the process room and kitchen reviewing data and inspecting products. The individual attends meetings regularly within all areas of the company. The position requires approximately 20% travel to manufacturing sites, vendors, government offices, industry meetings and co-manufacturing sites.
The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job.
Who you will work with…
Reporting to the VP, Quality Thermal Processing and Supply & Distribution
Managing a team of 1-3
What you bring to the table… (Must Have)
Minimum Education Required: Bachelor of Science degree in Food Science, Microbiology, Engineering or related field with 15+ years of relevant experience in Thermal Processing, or a combination of Thermal Processing, Food Engineering, Food R&D / QA.
Minimum of 15 years' relevant experience in the Food Industry, with 5 or more years in Thermal Processing of Campbell products or equivalent.
Extensive knowledge of food science, microbiology, engineering principles, calculus, computers, thermal process equipment and instrumentation is required.
Must have excellent judgement, problem solving and decision-making skills, as well as excellent interpersonal and communication skills.
It would be great if you have… (Nice to Have)
Preferred Education: Master's degree or PhD in Food Science, Microbiology, Engineering or related field with 5+ years of relevant experience in Thermal Processing, or a combination of Thermal Processing, Food Engineering, Food R&D / QA.
Compensation and Benefits:
The target base salary range for this full-time, salaried position is between
$147,400-$211,900
Individual base pay depends on work location and additional factors such as experience, job-related skills, and relevant education or training. Total pay may include other forms of compensation. In addition, we offer competitive health, dental, 401k and wellness benefits beginning on the first day of employment. Please ask your Talent Acquisition Partner for more information about our total rewards package.
The Company is committed to providing equal opportunity for employees and qualified applicants in all aspects of the employment relationship, including consideration for employment, without regard to race, color, sex, sexual orientation, gender identity, national origin, citizenship, marital status, protected veteran status, disability, age, religion, or any other classification protected by law.
$49k-94k yearly est. Auto-Apply 44d ago
Dining Director
Arbor Company 4.3
Shift manager job in Voorhees, NJ
Arbor Terrace Marlton is an award- winning senior living community in Marlton, NJ. Arbor Terrace Marlton provides Assisted Living and Dementia care for seniors and is currently seeking a dynamic Dining Director to join the team. The Dining Director will be responsible for food service and delivering a superior dining experience to all residents. Food is one of the most important aspects of our lives and we are looking for the right leader to ensure our residents and their families are served excellent and nutritious meals in an efficient and friendly fashion. The Director is responsible for managing a budget, ensuring and maintaining safety standards, including safe handling and storage of food items, and collaborating to create a menu that appeals to the palates of those we serve. This role also supervises, motivates, and encourages Dining Service employees. Qualified candidates will have a passion to serve seniors and a passion for food.
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Love what you do and where you work at The Arbor Company.
At Arbor, we believe in serving from the heart. Work shouldn't feel like checking off a task list-it should feel enjoyable, meaningful, and fulfilling. Here are just a few reasons why you'll love being a part of our team:
Make a Real Impact: Every smile, every laugh, and every moment of connection with seniors makes a difference. You're not just making an impact-you're creating joy!
A Team That Feels Like Family: Join a supportive, uplifting crew that's always got your back. Collaboration, respect, and kindness are at the heart of all we do.
Grow With Us: We invest in YOU with career development, leadership opportunities, and hands-on training. Your success is always our success,
Work That Delights: From theme days to individual celebrations, we believe in bringing energy and excitement to every day. Who says work can't also include fun moments?
Amazing Perks & Benefits: Competitive pay, great health benefits, retirement plans, and wellness support-you care deeply about seniors, now allow us to care just as deeply for you.
The Arbor Company, based in Atlanta, GA, manages more than 40 senior living communities in ten states with more in the pipeline. In business for over 30 years, we have established a national reputation as a leader in senior care-independent living, assisted living, and memory care. We are a fast-paced and growing company that thrives on a culture of deep mutual respect and accountability. The tenure of our executive team, including community-based leaders, is exceptional. We are dedicated to the seniors we serve, their families, and to each other. Our culture is unparalleled and a terrific fit for self-motivated, creative, and dedicated leaders with a passion for senior care.
Arbor9
$53k-87k yearly est. 2d ago
Shift Manager - $17.29-$23.78/hr - Sunoco Store #7742, Forked River Rest Area, Garden State Parkway, Forked River, NJ
Energy Transfer 4.7
Shift manager job in Forked River, NJ
As a ShiftManager, you'll be joining a world class company that has 130 years of experience servicing our customers and providing great jobs for great people like you! At Sunoco, our employees come first and when you join us you are joining a family!
Your mission is to ensure that your customers and employees experience a friendly, safe, and enjoyable store experience that results in repeat business and a high performance team. Join us in our commitment to serving our local communities and maintaining our iconic American brand. We offer a competitive hourly rate, health insurance, a retirement plan, and abundant fast track career opportunities! Our mission is to ensure that our customers and employees experience a friendly, safe, and enjoyable store experience that results in repeat business and a high performance team.
Additionally, we offer the following bonuses:
Referral bonus:
* $1,000 for successfully referring a new hire to the store
* This bonus to be paid out in three increments: $250 after 30 days, $250 after 60 days, and $500 after 180 days
* The referred employee must be active at the time of bonus payment and in good standing
Qualifications/Experience/Education:
* Customer service, leadership, & basic computer skills
* Retail experience is a plus but not required (we will train you!)
* Ability to lift/carry up to 25 pounds and operate a dolly/handcart for heavier items
* Previous customer service experience is a plus.
* High school diploma or general education degree (GED) is preferred, or equivalent experience.
$34k-42k yearly est. 8d ago
Banquet Manager - Princeton Westin
Huntremotely
Shift manager job in Princeton, NJ
What you will be doing
Responsible for ensuring banquet function guest satisfaction.
Lead, guide and train all banquet associates in how to perform their job duties to the best of their abilities.
Schedule, evaluate and lead banquet associates, provide coaching and counseling when needed.
Ensure appropriate inventory of supplies and materials needed for associates to perform their jobs, including glass, china, silver, A/V equipment, etc.
Establish, direct and review alcohol/beverage procedures to ensure adequate security and accountability.
$49k-72k yearly est. 20h ago
Certified Swing Manager
McDonald's-Plainsboro
Shift manager job in Plainsboro, NJ
Job Description Lettuce tell you why you want to join The Fonseca Organization! Our McDonald's restaurants are staffed by great people, and right now we're looking for more of them. People interested in satisfying careers with competitive benefits. People interested in growing and advancing. People with lots to offer. People like you. If you're interested (and we sure hope you are), let's get together.
Requirements:
Managers lead shifts every week, making sure customers get a fast, accurate, friendly experience every visit. A ShiftManager provides leadership to crew and other managers during a shift to ensure great Quality, Service and Cleanliness to customers.
Swing Managers perform a variety of tasks, which may include planning for each shift, monitoring performance during the shift, taking action to ensure the team is meeting McDonald's standards, monitoring safety, security, and profitability, and communicating with the next ShiftManager to help prepare him/her to run a great shift, too.
Swing Managers may also be responsible for meeting targets during their shifts and for helping their assigned Departments meet their goals.
As a Swing Manager, you may be responsible for:
-Food Safety
-Internal Communication
-Inventory Management
-Daily Maintenance and Cleanliness
-Managing Crew
-Quality Food Production
-Exceptional Customer Service
-Safety and Security
-Scheduling
-Training
Benefits:
- Tuition Assistance Program- $2,500 toward College Tuition
- High School Diploma Classes
- English Language Classes
- 401K Opportunities
- Career Development & Advancement Opportunity
- Cross Functional Training
- Flexible Schedules
- Competitive Compensation
- Health Insurance Benefits
- Scholarship Opportunities
- McPerk's, i.e. discounts on vehicles, movie tickets, phone bill, and so much more
Being a part of The Fonseca Team, you can expect the following responsibilities:
- Guest Experience Focus
- Food Safety
- Internal Communication
- Inventory Management
- Daily Maintenance and Cleanliness
- Managing Crew
- Quality Food Production
- Exceptional Customer Service
- Safety and Security
- Most importantly a can-do attitude!
We already have the McNugget's, now all we need is YOU!
Who are we?
The Fonseca Organization is a family owned business since 1980 that started with 2 restaurants, we have now grown over 25 restaurants in 4 states. We are progressive thinker's that love to hear new and fresh idea's! As we continue to grow and evolve, we implore our team to grow with us. If you are a positive, joyful, and driven person who is looking to move onto burger and better things, then you should become a part of The Fonseca Family!
$34k-53k yearly est. 6d ago
Banquet Staff - Stateside Live!
Live! Hospitality & Entertainment
Shift manager job in Philadelphia, PA
Stateside Live! is a hospitality and entertainment district centered in the heart of the South Philadelphia Sports Complex. The one-of-a-kind venue features multiple restaurants, bars, and entertainment choices, including: PBR Philly: Coors Banquet Bar, 1100 Social, Miller Time Beer Hall, Live! Arena which includes: Birra Peroni, Chickie's and Pete's, Geno's Steaks, and Lorenzo and Sons Pizza. Voted Philadelphia's No. 1 Sports Bar by Philadelphia Magazine, Stateside Live! is a joint partnership between Philadelphia-based Comcast Spectacor and Baltimore-based The Cordish Companies.
Event Staff Responsibilities include, but are not limited to:
Serve menu items to guests in a prompt and courteous manner and according to the banquet event order; time the service of courses to correspond with the dining pace of the guests.
Perform pre- and post-shift side work; set-up, condiments, etc.
Clear tables after service. Remove trays of dirty dishes, silverware and glassware to kitchen for cleaning.
Respond to guest inquiries and special requests promptly and professionally to ensure guest satisfaction; notify supervisor of guest complaints or unusual situations.
Properly store all reusable goods.
Perform other duties as assigned which may include assisting with set up and breakdown of function space, and plating of meals.
Event Staff Qualifications
Basic reading and writing.
Food service experience with general knowledge of banquet operations.
Must speak fluent English.
The Event Staff position requires the ability to perform the following:
Handling, carrying or lifting items weighing up to 75 pounds (tables, chairs, trays, etc.)
Moving about the function areas.
Moving about the outlet(s)
Handling objects, products
Bending, stooping, kneeling
Withstand potential climate temperature changes in assigned work area.
Communication skills are utilized a significant amount of time when interacting with guest, cooks, wait staff, and supervisors.
Alcohol awareness certification and/or food service permit or valid health/food handler card as required by local or state government agency.
Reading and writing abilities are utilized often when taking orders, completing paperwork, etc.
$51k-74k yearly est. 60d+ ago
Certified Swing Manager
Girard McDonald's
Shift manager job in Philadelphia, PA
Job Description
Job Posting: ShiftManager We are looking for outstanding leaders to join our team as ShiftManagers. Successful management applicants have: - Ridiculously strong people skills. People (customers and team members) are the foundation of our business. You will spend 98% of your time serving, coaching, correcting, training, retraining, inspiring, leading and developing an amazingly diverse group of PEOPLE.
- High standards, really high. McDonald's became the most successful restaurant franchise in history because we believe in standards. We live and breathe QUALITY, SERVICE, VALUE and CLEANLINESS because it matters and it is a huge part of what makes us great.
- A "Beat Yesterday" attitude. A successful ShiftManager is committed to continuous improvement and they always bring their best smile and attitude into the restaurant.
Responsibilities:
- Manage people product and equipment to execute outstanding Quality, Service Cleanliness & Value on assigned shifts, to deliver outstanding results
- Train and coach outstanding team members
- Manage McDonald's brand standards alongside our company policies and procedures
Qualifications:
- Flexible scheduling around the needs of the restaurant. We operate restaurants 364 days a year and 24 hours a day in some locations. We work on weekends and holidays!
- Food Safety Certification a plus!
Benefits:
- Competitive Hourly Wage
- Uniforms and meals provided
- Flexible schedule
- Paid training and opportunity for development/promotion
- Paid time off
- A positive, team-oriented work environment
- Education through Archways to Opportunity including opportunities to earn a High School degree, college tuition assistance and English classes as a second language
WE CAN'T WAIT TO MEET YOU!
All applicants are subject to a background check.
$31k-49k yearly est. 9d ago
Certified Swing Manager
31St. & Allegheny McDonald's
Shift manager job in Philadelphia, PA
Job Description
Job Posting: ShiftManager We are looking for outstanding leaders to join our team as ShiftManagers. Successful management applicants have: - Ridiculously strong people skills. People (customers and team members) are the foundation of our business. You will spend 98% of your time serving, coaching, correcting, training, retraining, inspiring, leading and developing an amazingly diverse group of PEOPLE.
- High standards, really high. McDonald's became the most successful restaurant franchise in history because we believe in standards. We live and breathe QUALITY, SERVICE, VALUE and CLEANLINESS because it matters and it is a huge part of what makes us great.
- A "Beat Yesterday" attitude. A successful ShiftManager is committed to continuous improvement and they always bring their best smile and attitude into the restaurant.
Responsibilities:
- Manage people product and equipment to execute outstanding Quality, Service Cleanliness & Value on assigned shifts, to deliver outstanding results
- Train and coach outstanding team members
- Manage McDonald's brand standards alongside our company policies and procedures
Qualifications:
- Flexible scheduling around the needs of the restaurant. We operate restaurants 364 days a year and 24 hours a day in some locations. We work on weekends and holidays!
- Food Safety Certification a plus!
Benefits:
- Competitive Hourly Wage
- Uniforms and meals provided
- Flexible schedule
- Paid training and opportunity for development/promotion
- Paid time off
- A positive, team-oriented work environment
- Education through Archways to Opportunity including opportunities to earn a High School degree, college tuition assistance and English classes as a second language
WE CAN'T WAIT TO MEET YOU!
All applicants are subject to a background check.
$31k-49k yearly est. 9d ago
Certified Swing Manager
56Th & Vine McDonald's
Shift manager job in Philadelphia, PA
Job Description
Job Posting: ShiftManager We are looking for outstanding leaders to join our team as ShiftManagers. Successful management applicants have: - Ridiculously strong people skills. People (customers and team members) are the foundation of our business. You will spend 98% of your time serving, coaching, correcting, training, retraining, inspiring, leading and developing an amazingly diverse group of PEOPLE.
- High standards, really high. McDonald's became the most successful restaurant franchise in history because we believe in standards. We live and breathe QUALITY, SERVICE, VALUE and CLEANLINESS because it matters and it is a huge part of what makes us great.
- A "Beat Yesterday" attitude. A successful ShiftManager is committed to continuous improvement and they always bring their best smile and attitude into the restaurant.
Responsibilities:
- Manage people product and equipment to execute outstanding Quality, Service Cleanliness & Value on assigned shifts, to deliver outstanding results
- Train and coach outstanding team members
- Manage McDonald's brand standards alongside our company policies and procedures
Qualifications:
- Flexible scheduling around the needs of the restaurant. We operate restaurants 364 days a year and 24 hours a day in some locations. We work on weekends and holidays!
- Food Safety Certification a plus!
Benefits:
- Competitive Hourly Wage
- Monthly Bonus Program
- Uniforms and meals provided
- Flexible schedule
- Paid training and opportunity for development/promotion
- Insurance benefits including: medical, dental
- Paid time off
- A positive, team-oriented work environment
WE CAN'T WAIT TO MEET YOU!
All applicants are subject to a background check.
$31k-49k yearly est. 16d ago
Shift Leader
Dev 4.2
Shift manager job in Mount Laurel, NJ
Company DescriptionJobs for Humanity is partnering with Wegmans Food Markets to build an inclusive and just employment ecosystem. Therefore, we prioritize individuals coming from the following communities: Refugee, Neurodivergent, Single Parent, Blind or Low Vision, Deaf or Hard of Hearing, Black, Hispanic, Asian, Military Veterans, the Elderly, the LGBTQ, and Justice Impacted individuals. This position is open to candidates who reside in and have the legal right to work in the country where the job is located.
Company Name: Wegmans Food Markets
Job DescriptionSchedule: Full time
Availability: Morning, Afternoon, Evening (Includes Weekends).
Age Requirement: Must be 18 years or older
Location: Mount Laurel, NJ
Address: 2 Centerton Road
Pay: $20 - $22.50 / hour
Job Posting: 12/04/2023
Job Posting End: 01/03/2024
Job ID:R0192374
We're looking for entry-level leaders who are passionate and ready to collaborate, lead, and give their best every day! In this role, your responsibilities will consist of both coordinating and troubleshooting daily activities of our customer service employees, as well as taking part in store management duties and projects. Through these responsibilities you will gain a deep understanding of our values, business measures and operations, experiencing everything from daytime to nighttime hours, often acting as a liaison between different areas of the store. You will be responsible for leading and developing a team of customer service focused team members, ensuring they have the tools and resources to be successful at their jobs. If you love to work in a fast-paced, energetic environment where no two days are the same, then this is the role for you!
What will I do?
Independently manage store operations between daytime and nighttime hours, acting as key leader and liaison among teams and various departments throughout the store; responsible for closing and/or opening the store, as part of a varied schedule that changes on a weekly basis
Partner with department management to prioritize and delegate tasks and ensure the Front End/customer checkout operations runs efficiently, monitoring the business and customer traffic throughout the store, managing the right number of open checkout lanes and running register when necessary to reduce customer wait time
Manage performance of a team of Customer Service employees, providing resources, training, feedback, and development opportunities
Provide Incredible Customer Service to customers and employees alike, acting as a champion throughout the store for our values and standards
Quickly react to situations that arise, partnering with store leadership to problem solve operational challenges
Participate in and/or lead special projects and assignments across the store with the goal of bringing employees together and enhancing the Company culture
Required Qualifications
1 or more years of work experience, preferably in customer service, or a college degree
Computer skills
Proven ability to multi-task and handle interruptions in a fast-paced environment
Preferred Qualifications
Experience leading a team
Ability to quickly learn and adapt to new situations and subject matters
At Wegmans, we've long believed we can achieve our goals only if we first fulfill the needs of our people. Putting our people first and offering competitive pay and a variety of benefits & perks is just the start of what it means to work at Wegmans.
Whether through premium pay for working on Sundays or holidays, offering industry-leading health care coverage and wellness programs to support physical, financial, and emotional well-being, or paid time off (PTO) to help you balance work and life, we've got something for everyone.
And because we care about the wellbeing and success of every person, we recognize each person has their own unique scheduling needs. We're proud to offer flexibility in scheduling so our employees can prioritize what is most important to them. Our large, high-volume stores and 24x7 operations allow for personalized schedules that balance an employee's individual needs with the needs of our business and each department.
Comprehensive benefits*
Paid time off (PTO) to help you balance your personal and work life
Higher premium pay rates for working Sundays or on a recognized holiday
Health care benefits that provide a high level of coverage at a low cost to you
Retirement plan with both a profit-sharing and 401(k) match
A generous scholarship program to help employees meet their educational goals
LiveWell Employee & Family program to support your emotional, work-life and financial wellness
Exclusive discounts on electronics, entertainment, gym memberships, travel and more!
And more!
***Certain eligibility requirements must be satisfied and offerings may differ based upon area or the company and/or position.
For 25 years in a row, our employees have put us on the FORTUNE magazine's list of the 100 Best Companies to Work For . Discover what it means to work for a family-owned, mission-driven, values-based company that believes in caring, respect, empowerment, high standards and making a difference in the community. Because with a family-like atmosphere of shared support, leaders who have your best interest at heart and growth as part of everything we do, Wegmans is the place for you to do what you love-and love what you do.
$20-22.5 hourly 60d+ ago
Hourly Shift Supervisor
Jackmont Hospitality Inc. 4.1
Shift manager job in Philadelphia, PA
Federal Donuts & Chicken is a fun and dynamic restaurant known for its crispy fried chicken and fresh, made-to-order donuts. Our team is passionate about delivering exceptional food and top-notch service in a friendly, fast-paced environment. We are looking for a motivated and reliable Hourly Shift Supervisor to help lead our team and ensure smooth operations during shifts.
Position Overview:
The Hourly Shift Supervisor is responsible for overseeing daily operations during assigned shifts, ensuring that the restaurant runs efficiently and delivers excellent customer service. This role includes supervising staff, assisting with customer service, ensuring food safety and cleanliness, and helping to drive the team to meet business goals. You will play a key role in maintaining the restaurant's high standards while supporting other team members.
Key Responsibilities:
Team Leadership: Supervise and motivate a team of cashiers, cooks, and utility workers to ensure high standards of service and efficiency.
Customer Service: Lead by example to ensure that every customer receives excellent service. Handle customer inquiries, complaints, and resolve issues in a calm and professional manner.
Staff Training & Development: Assist in training new staff, providing feedback, and ensuring that all team members understand and meet performance expectations.
Shift Operations: Manage the flow of the shift, ensuring that all positions are staffed appropriately, food preparation and service are on time, and that operational procedures are followed.
Inventory Control: Assist with stock rotation, inventory management, and ordering supplies as needed. Ensure that all products are properly stored and accounted for.
Health & Safety Compliance: Ensure that all food safety and sanitation guidelines are followed at all times, including proper handling, storage, and preparation of food.
Opening & Closing Procedures: Assist with opening and closing the restaurant, including cash handling, balancing registers, and completing necessary paperwork.
Problem Solving: Address operational issues that arise during the shift, including staffing concerns, customer complaints, and any equipment or supply issues.
Team Communication: Communicate effectively with both front-of-house and back-of-house teams to ensure seamless service and operations.
Qualifications:
Previous supervisory or leadership experience in a fast-paced restaurant or retail environment is preferred.
Strong communication and interpersonal skills with the ability to motivate and lead a team.
Excellent problem-solving and decision-making abilities.
Ability to remain calm and focused under pressure.
Knowledge of food safety standards and health regulations.
Ability to handle cash and perform basic financial tasks (e.g., register balancing, deposits).
Strong organizational skills and attention to detail.
Ability to work a flexible schedule, including nights, weekends, and holidays.
Positive attitude and a team player who leads by example.
What We Offer:
Competitive pay, with opportunities for bonuses and tips.
Employee discounts on food and beverages.
Opportunities for career advancement and growth within the company.
A dynamic, fun, and team-oriented work environment.
Health benefits (for full-time employees).
If you're an experienced, hands-on leader with a passion for food and excellent customer service, we'd love to hear from you! Apply today and help us create a memorable dining experience at Federal Donuts & Chicken.
$25k-33k yearly est. Auto-Apply 60d+ ago
ServiceNow Delivery Lead Manager
Accenture 4.7
Shift manager job in Philadelphia, PA
We Are:
A global professional services organization, which includes being a vital services partner to the world's major cloud providers - ServiceNow, AWS, Azure, Google, and others. Choose Accenture and make delivering innovative work part of your extraordinary career!
The Accenture ServiceNow Business Group's platform-led approach unites the industry and technology transformation expertise of Accenture with ServiceNow to deliver on the promise of digital business. We help our clients thrive in the cloud continuum, reimagine service and customer operations, and modernize work to achieve the full potential of the platform.
Accenture's ServiceNow practice can help any organization determine how to best respond to changing business needs and coordinate services across the enterprise for greater speed, agility and efficiency, all delivered at scale.
Learn more about ServiceNow at Accenture Here
You Are:
A ServiceNow Delivery Lead Manager responsible for the successful delivery of ServiceNow solutions and services in a client consulting environment.
* An experienced ServiceNow developer.
* You're willing to roll up your sleeves to develop in the ServiceNow platform for our clients.
* You take time to seek out information about new applications in ServiceNow and stay up to date on the latest offerings.
* You are someone that is process oriented and prefers order over chaos.
* You are comfortable asking for help from peers and Subject Matter Experts
* Strong background working with Enterprise Software companies and/or Consulting companies.
The Work:
* Lead consulting engagements from post sales stage to successful delivery of the project in terms of scope, deliverables, budget, client satisfaction and achievement of required business outcomes.
* Manage all aspects of project delivery and solution delivery
* Lead and manage the implementation project team
* Prepare all client facing and internal deliverables such as project plan, issues/risk register and weekly status reports
* Identify opportunities to provide additional value to our clients and to work internally with the ServiceNow account teams to progress
* Drive the continuous improvements of our implementation methodology and service offerings based on client experiences
* Proven experience of leading the deployment of Enterprise Software (ideally ITIL related) solutions in client environments
* Strong background working with Enterprise Software companies and/or Consulting companies
* Demonstrated ability to influence and consult (providing options with pros, cons and risks) while providing thought leadership to sponsors/stakeholders in solving governance, program/project management, business process and/or technical problems
* As a member of the ServiceNow Business Group you will have access to our robust training and certification opportunities.
Travel may be required for this role. The amount of travel will vary from 0 to 100% depending on business need and client requirements.
Qualification
Basic Qualifications
* Minimum 5 Years' knowledge and experience working with or implementing ServiceNow
* Minimum 3 Years' experience in JavaScript or related application development
* Completed Certification - ServiceNow Certified System Administrator (CSA)
* Minimum of 1 ServiceNow Certified Implementation Specialist (CIS) certifications
* Bachelor's degree or equivalent (minimum 12 years) work experience. (If Associate's Degree, must have minimum 6 years work experience)
Bonus Points if you have
* PMP or CSM certification
* Strong interpersonal skills, customer centric attitude
* Proven team player and team builder
* Strong organizational and analytical skills
* Familiarity with SaaS deployments and its supporting architecture
* A degree or equivalent, preferably in Information Technology and a proven background in consulting and project management
* ITIL V3 or V4 Foundations Certification preferred
Professional Skill Requirements
* Proven ability to build, manage and foster a team-oriented environment
* Proven ability to work creatively and analytically in a problem-solving environment
* Desire to work in an information systems environment.
* Excellent communication (written and oral) and interpersonal skills.
* Excellent leadership and management skills.
Compensation at Accenture varies depending on a wide array of factors, which may include but are not limited to the specific office location, role, skill set, and level of experience. As required by local law, Accenture provides a reasonable range of compensation for roles that may be hired as set forth below.
We accept applications on an on-going basis and there is no fixed deadline to apply.
Information on benefits is here.
Role Location Annual Salary Range
California $94,400 to $266,300
Cleveland $87,400 to $213,000
Colorado $94,400 to $230,000
District of Columbia $100,500 to $245,000
Illinois $87,400 to $230,000
Maryland $94,400 to $230,000
Massachusetts $94,400 to $245,000
Minnesota $94,400 to $230,000
New York/New Jersey $87,400 to $266,300
Washington $100,500 to $245,000
#LI-NA-FY25
Locations
Shift Manager - $17.29-$23.78/hr - Sunoco Store #7012, Joyce Kilmer Service Area, New Jersey Turnpike, E. Brunswick, NJ
Energy Transfer 4.7
Shift manager job in East Brunswick, NJ
As a ShiftManager, you'll be joining a world class company that has 130 years of experience servicing our customers and providing great jobs for great people like you! At Sunoco, our employees come first and when you join us you are joining a family!
Your mission is to ensure that your customers and employees experience a friendly, safe, and enjoyable store experience that results in repeat business and a high performance team. Join us in our commitment to serving our local communities and maintaining our iconic American brand. We offer a competitive hourly rate, health insurance, a retirement plan, and abundant fast track career opportunities! Our mission is to ensure that our customers and employees experience a friendly, safe, and enjoyable store experience that results in repeat business and a high performance team.
Additionally, we offer the following bonuses:
Sign On Bonus:
* $500 for all new hires with 0-2 years of relevant experience
* $750 for all new hires with 2-3 years of relevant experience
* $1,000 for all new hires with 3+ years of relevant experience
* This bonus to be paid out in three increments: 25% after 30 days, 25% after 60 days, 50% after 180 days
* The referred employee be active at the time of bonus payment and in good standing
Referral bonus:
* $1,000 for successfully referring a new hire to the store
* This bonus to be paid out in three increments: $250 after 30 days, $250 after 60 days, and $500 after 180 days
* The referred employee must be active at the time of bonus payment and in good standing
Qualifications/Experience/Education:
* Customer service, leadership, & basic computer skills
* Retail experience is a plus but not required (we will train you!)
* Ability to lift/carry up to 25 pounds and operate a dolly/handcart for heavier items
* Previous customer service experience is a plus.
* High school diploma or general education degree (GED) is preferred, or equivalent experience.
$250 daily 8d ago
Certified Swing Manager
56Th & Vine McDonald's
Shift manager job in Philadelphia, PA
Job Posting: ShiftManager We are looking for outstanding leaders to join our team as ShiftManagers. Successful management applicants have: - Ridiculously strong people skills. People (customers and team members) are the foundation of our business. You will spend 98% of your time serving, coaching, correcting, training, retraining, inspiring, leading and developing an amazingly diverse group of PEOPLE.
- High standards, really high. McDonald's became the most successful restaurant franchise in history because we believe in standards. We live and breathe QUALITY, SERVICE, VALUE and CLEANLINESS because it matters and it is a huge part of what makes us great.
- A "Beat Yesterday" attitude. A successful ShiftManager is committed to continuous improvement and they always bring their best smile and attitude into the restaurant.
Responsibilities:
- Manage people product and equipment to execute outstanding Quality, Service Cleanliness & Value on assigned shifts, to deliver outstanding results
- Train and coach outstanding team members
- Manage McDonald's brand standards alongside our company policies and procedures
Qualifications:
- Flexible scheduling around the needs of the restaurant. We operate restaurants 364 days a year and 24 hours a day in some locations. We work on weekends and holidays!
- Food Safety Certification a plus!
Benefits:
- Competitive Hourly Wage
- Monthly Bonus Program
- Uniforms and meals provided
- Flexible schedule
- Paid training and opportunity for development/promotion
- Insurance benefits including: medical, dental
- Paid time off
- A positive, team-oriented work environment
WE CAN'T WAIT TO MEET YOU!
All applicants are subject to a background check.
$31k-49k yearly est. 16d ago
Hourly Shift Supervisor
Jackmont Hospitality Inc. 4.1
Shift manager job in Philadelphia, PA
Federal Donuts & Chicken is a fun and dynamic restaurant known for its crispy fried chicken and fresh, made-to-order donuts. Our team is passionate about delivering exceptional food and top-notch service in a friendly, fast-paced environment. We are looking for a motivated and reliable Hourly Shift Supervisor to help lead our team and ensure smooth operations during shifts.
Position Overview:
The Hourly Shift Supervisor is responsible for overseeing daily operations during assigned shifts, ensuring that the restaurant runs efficiently and delivers excellent customer service. This role includes supervising staff, assisting with customer service, ensuring food safety and cleanliness, and helping to drive the team to meet business goals. You will play a key role in maintaining the restaurant's high standards while supporting other team members.
Key Responsibilities:
Team Leadership: Supervise and motivate a team of cashiers, cooks, and utility workers to ensure high standards of service and efficiency.
Customer Service: Lead by example to ensure that every customer receives excellent service. Handle customer inquiries, complaints, and resolve issues in a calm and professional manner.
Staff Training & Development: Assist in training new staff, providing feedback, and ensuring that all team members understand and meet performance expectations.
Shift Operations: Manage the flow of the shift, ensuring that all positions are staffed appropriately, food preparation and service are on time, and that operational procedures are followed.
Inventory Control: Assist with stock rotation, inventory management, and ordering supplies as needed. Ensure that all products are properly stored and accounted for.
Health & Safety Compliance: Ensure that all food safety and sanitation guidelines are followed at all times, including proper handling, storage, and preparation of food.
Opening & Closing Procedures: Assist with opening and closing the restaurant, including cash handling, balancing registers, and completing necessary paperwork.
Problem Solving: Address operational issues that arise during the shift, including staffing concerns, customer complaints, and any equipment or supply issues.
Team Communication: Communicate effectively with both front-of-house and back-of-house teams to ensure seamless service and operations.
Qualifications:
Previous supervisory or leadership experience in a fast-paced restaurant or retail environment is preferred.
Strong communication and interpersonal skills with the ability to motivate and lead a team.
Excellent problem-solving and decision-making abilities.
Ability to remain calm and focused under pressure.
Knowledge of food safety standards and health regulations.
Ability to handle cash and perform basic financial tasks (e.g., register balancing, deposits).
Strong organizational skills and attention to detail.
Ability to work a flexible schedule, including nights, weekends, and holidays.
Positive attitude and a team player who leads by example.
What We Offer:
Competitive pay, with opportunities for bonuses and tips.
Employee discounts on food and beverages.
Opportunities for career advancement and growth within the company.
A dynamic, fun, and team-oriented work environment.
Health benefits (for full-time employees).
If you're an experienced, hands-on leader with a passion for food and excellent customer service, we'd love to hear from you! Apply today and help us create a memorable dining experience at Federal Donuts & Chicken.
$25k-33k yearly est. Auto-Apply 60d+ ago
Shift Supervisor/Shift Lead/Key Hourly
Jackmont Hospitality Inc. 4.1
Shift manager job in Philadelphia, PA
Job Description
TGI FRIDAYS // Store 1742 409 West W.T. Harris Boulevard Charlotte, NC 28262
HOURLY MANAGER
Role Purpose
Responsible for supervising scheduled shifts and ensuring guests receive a Friday's Style dining experience characterized by a fun atmosphere and great tasting food and drinks which, are prepared and served safely.
Key Responsibilities & Accountabilities
Supervises operations during scheduled shifts that include daily decision-making, and staff support while upholding standards, product quality and cleanliness
Ensures that the restaurant and staff are set up for an outstanding shift
Observes team member performance in delivering the Friday's guest experience, providing immediate feedback, coaching, development and recognition
Ensures all newly hired team members follow and complete their appropriate training plan
Frequently interacts with Guests ensuring that their experience is delivered in accordance with Friday's Service Style; and follows up on any issues or complaints they may have
Conducts motivational staff meetings ensuring that team members are engaged and informed regarding Friday's food, beverage, promotions, etc.
Ensures great food is served to every guest
Ensures ambiance of the restaurant is aligned with the Non-Negotiable Brand Standards (NNBS)
Conducts food safety and line checks, to ensure food and beverage standards are met and executed safely.
Manages cash handling procedures: assigns bartender drawers and performs checkouts of servers and bartenders ensuring all tickets are accounted for, all comps have been signed, the proper amount of cash, gift cards and credit card vouchers is obtained from team members, tip share is collected, and the proper amount of tips have been declared.
Approves food and beverage comps or promotions.
Checks in deliveries from vendors; ensuring quality and proper billing.
Prepares end of shift reports.
Ensures a safe working and guest environment to reduce the risk of injury and accidents. Assists with the completion of accident reports if a guest or employee is injured.
Ensures proper security procedures are adhered to, in order to protect team members, guests and company assets, including security of beer walk-in, liquor room, store room freezer, back-door, safe alarms and office.
Keeps immediate supervisor promptly and fully informed of all issues and takes prompt corrective action where necessary or suggests alternative courses of action.
Conducts pre-screen interviews for team member candidates using applicable interview guides.
Performs other duties and responsibilities as required or requested.
Qualification Requirements
Minimum 6 months experience as a Team Member and a Certified coach (internal)
or one year of external restaurant experience with a college degree preferred (external)
Must be capable of performing all functions and meeting qualification standards for all hourly positions
How much does a shift manager earn in Browns Mills, NJ?
The average shift manager in Browns Mills, NJ earns between $24,000 and $45,000 annually. This compares to the national average shift manager range of $23,000 to $43,000.
Average shift manager salary in Browns Mills, NJ
$33,000
What are the biggest employers of Shift Managers in Browns Mills, NJ?
The biggest employers of Shift Managers in Browns Mills, NJ are: