Assistant General Manager
Shift manager job in Gainesville, VA
We're growing and looking for an energetic Assistant General Manager to help lead membership growth and club operations. You'll coach and inspire the membership team, support club departments (front desk, housekeeping, etc.), and partner with the GM to deliver an outstanding member experience every day. If you're a people-first leader who loves sales, operations, and building great teams, this is for you.
What you'll do:
Lead and coach the membership team to drive sales and exceed revenue goals
Recruit, hire, train, and develop membership consultants and departmental staff
Manage daily club operations and step in as Manager-on-Duty when needed
Oversee at least one department (scheduling, performance, hiring, and discipline)
Host tours, convert prospects, and ensure accurate onboarding & paperwork
Track leads, run reports, and support club marketing and outreach
Maintain high standards for member service, safety, and club appearance
Work flexible hours including early mornings, evenings, and weekends
What we're looking for:
High School Diploma or GED
Strong selling and coaching skills.
CPR/AED certification (or willingness to obtain within 30 days).
Preferred: Bachelor's degree (exercise science, business, or related) and 2+ years' sales/management experience.
Excellent communication, leadership, organization, and a friendly, professional presence.
Comfortable using basic computer systems (MS Office, CRM/sales tracking).
Benefits & Perks:
Complimentary club membership + guest privileges
Discounts on training, spa services, programs, and apparel
Employee referral bonus
In-house Certification + Continuing Education
Full-Time Only: Medical, dental, vision, life insurance, 401(k), and paid time off
ONELIFE IS AN EQUAL OPPORTUNITY EMPLOYER
Know Your Rights
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
Restaurant Assistant Manager
Shift manager job in Fredericksburg, VA
Papa John's is looking for awesome Restaurant Assistant Managers to join their team!
The Restaurant Assistant Manager is responsible for supporting the General Manager in all functions of a Papa John's restaurant including restaurant profitability, staffing, people development, product quality, customer satisfaction, image and Papa John's culture. In the absence of the general manager, the Restaurant Assistant Manager performs all managerial duties. They report to general managers and directly supervise all restaurant team members.
Training and advancement potential. Bilingual a plus but not required.
At Papa John's, we live and breathe by our core values: Focus, Accountability, Superiority, PAPA (People Are Priority Always), Attitude and Constant Improvement. If those you believe in those values and walk to grow within a dedicated and fun team, then apply today!
REQUIREMENTS
Excellent team-building skills & ability to work with diverse set of team members and customers
Ensure a high quality customer experience, from preparing ingredients to order taking through pizza packaging for delivery, keeping the restaurant clean and promoting a positive image
Top-notch customer service skills
As one of the largest pizza restaurant franchises in the nation, Papa John's remains a familiar face in the take-out and delivery pizza business. With over 3,000 locations in the United States alone, various entry-level and career-oriented positions continue to open-up.
Nutrition Services Manager
Shift manager job in Washington, DC
Nutrition Services Manager Career Opportunity
Appreciated for your Nutrition Services Management skills
Are you in search of a career close to home and heart, where your nutrition expertise can make a significant impact? As the Nutrition Services Manager at Encompass Health, you will lead the coordination and direction of our Nutrition Services Department, overseeing nutritional support for patients, employees, and guests. Your responsibilities will include setting and implementing policies and procedures that guide cafeteria management, food preparation, budgeting, purchasing, staff development and safety practices. If you are passionate about having a career close to home and heart, then consider joining us to help patients heal.
A Glimpse into Our World
At Encompass Health, you'll experience the difference the moment you become a part of our team. Working with us means aligning with a rapidly growing national inpatient rehabilitation leader. Our achievements include being named one of the "World's Most Admired Companies" and receiving the Fortune 100 Best Companies to Work For Award, among other accolades, which is nothing short of amazing.
Starting Perks and Benefits
At Encompass Health, we are committed to creating a supportive, inclusive, and caring environment where you can thrive. From day one , you will have access to:
Affordable medical, dental, and vision plans for both full-time and part-time employees and their families.
Generous paid time off that accrues over time.
Opportunities for tuition reimbursement and continuous education.
Company-matching 401(k) and employee stock purchase plans.
Flexible spending and health savings accounts.
A vibrant community of individuals passionate about the work they do!
Become the Nutrition Services Manager you always wanted to be
Manage Departmental budget as it relates to position.
Perform and document all purchasing, receiving, and inventory control of food and supplies.
Maintain proper sanitation, temperature, and food handling techniques to comply with regulations.
Determine quality, quantity and portion size of food required and ensure proper handling of food.
Ensure adequate staffing and management of the department's employees.
Ensure production for both patient meals and cafeteria line are properly coordinated.
Develop cafeteria menu as needed.
Purchase food, assist with and assign duties for special needs or special occasions.
Qualifications
Certified Dietary Manager or Dietetic Technician registration with Academy of Nutrition and Dietetics, if required by state or regulatory agency.
Active membership in the Academy of Nutrition and Dietetics, if mandated by state or regulatory agency.
Graduate of an associate degree program in food service preferred.
Must have thorough knowledge of nutrition and dietetics, administration, and operation of hospital food services, and knowledge of all H.A.C.C.P. guidelines.
Three years of supervisory experience in food service, preferably within healthcare.
Strong communication, analytical, decision-making, and independent work skills.
We're eagerly looking forward to meeting you, and we genuinely mean that. Join us on this remarkable journey!
The Encompass Health Way
We proudly set the standard in care by leading with empathy, doing what's right, focusing on the positive, and standing stronger together. Encompass Health is a trusted leader in post-acute care with over 150 nationwide locations and a team of 36,000 exceptional individuals and growing!
At Encompass Health, we celebrate and welcome diversity in our inclusive culture. We provide equal employment opportunities regardless of race, ethnicity, gender, sexual orientation, gender identity or expression, religion, national origin, color, creed, age, mental or physical disability, or any other protected classification.
Director of Food Services
Shift manager job in Columbia, MD
Job Responsibilities:
Reports to the VP of Food and Culinary Services of the Johns Hopkins Health System (JHHS) with an indirect reporting line to the appropriate JHM Affiliate Hospital Leader. Provides leadership to the Food Services Department through overall planning, direction and control of the department in conjunction with the JHHS Shared Service Food Operations and responsible for the optimal efficiency and effectiveness of food and culinary service operations for the JHM Affiliate Hospital. The Director of Food Services ensures a high level of customer service and patient satisfaction, excellent work culture and cost-effective management of all aspects of the service. Responsible for all activities related to food production, service for patients, employees and visitors, catering, and procurement of food service supplies. Provides oversight into the monitoring and evaluation of quality food service and regulatory performance improvement processes for area of responsibility. Works collaboratively with peers to enhance, integrate and standardize food service operations across JHHS.
Role Accountabilities Include:
Ensures compliance with standards established by accrediting organizations including but limited to Department of Health, CMS, and COMAR regulations, Joint Commission Standards, the Academy of Nutrition and Dietetics Standards of Professional Practice, HACCP guidelines as well as federal, state, and professional regulations.
Provides oversight for budget development and management for department. Works collaboratively with JHHS Senior Director for Food and Culinary services to develop financial plans. Plans and implements processes to improve efficiencies and enhance revenue generation for provision of food and culinary services.
Oversees departmental personnel by implementation of recruitment strategies, providing orientation, guidance, assistance, and ongoing development opportunities.
Responsible for training and succession planning of food and culinary professionals throughout the department.
Provides leadership to the development, implementation, and modification of standardized menus and recipes for JHM Affiliate Hospital in conjunction with VP for Food and Culinary Services.
Supports development and maintenance of JHHS electronic food service systems, providing leadership for JHM Affiliate Hospital.
Provides oversight to the patient-focused program to drive satisfaction and patient experience outcomes.
Supports sustainability initiatives through composting, selection of paper goods, and use of local vendors/suppliers as appropriate.
In conjunction with Corporate Purchasing ensures compliance with all negotiated food contracts.
Qualifications:
BS/BA degree in Culinary Arts, Food Services Technology/Management, Hospitality, Nutrition and Dietetics or other related field required, post graduate degree strongly preferred.
7-10+ years of progressively responsible related experience including 3-5 years of management experience in culinary/kitchen management. Healthcare and/or Higher Education experience a plus. Must have experience in high volume, multi-site, complex foodservice operations.
ServSafe Manager certification required
General Manager Construction
Shift manager job in Manassas, VA
General Manager - Construction / Home Improvement
📍 Manassas, VA (Hybrid - Office & Field)
Wage: $130,000-$140,000 base plus bonus opportunities + Company Vehicle
Who We Are: At NV Waterproofing & Foundation Repair, we believe that fulfilling work leads to a fulfilling life. Since 1986, we have been committed to redefining our industry through exceptional customer service and innovative solutions. We specialize in waterproofing, foundation, and concrete repair throughout the greater DMV area.
Our Purpose: Driven by our mission to redefine the industry by the provision of safe, dry homes powered by world class training, we challenge the status quo and set new standards in our industry. Our purpose is at the heart of everything we do, guided by our values of One Team, Hungry Spirit, Integrity, Respect, and Accountability.
Our Culture: Over the past few decades, we have built a solid reputation as a trusted basement waterproofing and foundation repair company due to our commitment to honesty, integrity, and quality service. Not only do we hold an A+ rating with the Better Business Bureau, we have also received the Angie's List Super Service Award multiple years in a row and are a member of the National Association of Remodeling Industry, the Home Builders Association, and more.
Career Growth: We believe in fostering talent from within, and we offer fulfilling career paths where you can grow, thrive, and make a meaningful impact.
Benefits: We provide a comprehensive benefits package, including Medical, Dental, and Vision insurance; a 401(k) plan, paid time off and holiday pay.
Join us in our mission to redefine the industry and create lasting, positive change in the lives of our customers, employees, and community.
Job Description: Your Impact
Are you a strategic and detail-oriented leader who thrives in dynamic environments? In the role of General Manager, you will oversee all aspects of company operations, including project management, financial performance, staffing, client relations, and strategic planning to deliver exceptional customer experiences and drive consistent revenue growth. You will provide vision, coaching, and support to ensure your teams exceed sales targets while embodying our purpose, mission, and values. Your leadership will directly shape the success of the business, the growth of the company, and the lives of the customers we serve.
Job Duties: How You Win Everyday
Own the results by leading and developing overall leadership (Marketing, Customer Care, Sales, Production, Finance) to grow their teams, live our values, and deliver results.
Own the results by tracking performance, spotting trends, managing the P&L (budgeting, forecasting, and financial reporting) and acting fast to redefine what it means to be a contractor.
Drive growth with purpose by partnering with leadership to execute strategies that expand market share and advance our mission.
Inspire and engage through clear communication, recognition, and feedback that drives accountability and trust.
Build a culture of winning where teams are competitive, collaborative, and fueled by our mission.
Stay connected to the field through modeling excellence, sharpening execution, and closing skill gaps to elevate the standard.
Align, galvanize, and execute initiatives that drive our purpose, mission, and values.
Qualifications: What You Offer
Minimum of 5 years of progressive leadership with proven success overseeing the gears of the business.
Proven ability to drive revenue growth and customer satisfaction across diverse, competitive markets.
Strategic operator with strong organizational and analytical skills to identify trends and act with precision.
Proven builder of leaders: skilled at motivating, developing, and holding managers accountable across multiple locations.
Influential communicator who can galvanize teams, partner with executives, and inspire action at every level.
Pre-employment screening includes, but isn't limited to, motor vehicle record and felony/misdemeanor background check.
Why Join NV? We provide the best training, systems, and services in the industry, all within a team-focused, supportive culture. If you're ready to take your career to the next level with a company that truly invests in your success, this is your chance!
General Manager
Shift manager job in McLean, VA
General Manager - Lead One of America's Top Retail Destinations
Flagship Property | National REIT | Full Relocation Provided
Our client, a premier national real estate investment trust (REIT), is seeking a seasoned General Manager to oversee one of the Top 10 largest retail centers in the United States, located in one of the country's most affluent markets. This rare opportunity is available due to a promotion, reflecting the organization's strong internal growth and leadership culture.
As the General Manager, you will lead all aspects of property operations, financial performance, tenant relations, guest experience, and team leadership for a nationally recognized retail destination. You will drive strategic initiatives, operational excellence, and long-term asset value while guiding a high-performing on-site team.
What We're Looking For
5+ years of General Manager experience overseeing a large retail, mixed-use, or resort/hospitality property
12+ years of total property management experience across commercial, retail, or hospitality portfolios
Bachelor's degree required; professional real estate credential (e.g., CPM, RPA) strongly preferred
Demonstrated success in leading large teams and managing complex, high-traffic environments
Proven track record of operational excellence, financial performance, tenant/guest service, and long-term asset stewardship
Stable career progression - minimum 3 years in current role; NO job hoppers
What This Role Offers
Base compensation: $175K-$200K plus lucrative bonus potential
Full relocation assistance
Best-in-class, affordable health & wellness benefits for you and your family
401(k) match + employee stock purchase plan
Opportunity to lead a flagship, nationally significant property within a top-tier REIT
Clear pathways for advancement (role is open due to promotion)
If you have deep experience managing large commercial retail or hospitality assets and are ready to lead one of the most iconic retail destinations in the nation, we encourage you to apply.
General Manager, Bethesda
Shift manager job in Bethesda, MD
The General Manager is responsible for maximizing sales, providing an exceptional shopping experience for the customer, and managing the store's visual and operational standards, including the store's shrink %, wage cost and Clienteling. The General Manager is responsible for staffing, training and developing high performance teams.
Responsibilities:
SALES LEADERSHIP:
Creates an outstanding sales and Customer Service environment
Strives for sales excellence and results
Sets and evaluates weekly, monthly and seasonal goals for staff
Works with customers and models excellent customer service and Clienteling skills
Maximizes sales through strong floor supervision skills
Assesses store morale, monitors and praises positive associate performance, and resolves and documents performance issues promptly
Develops Sales Associates to be experts in the selling steps and client building through utilizing the Sales Training Programs and the Client Books
STAFFING AND ASSOCIATE DEVELOPMENT:
Networks in industry to recruit and hire high quality management and sales-oriented associates
Fills all levels of open positions within the store in an urgent and timely manner
Ensures adequate staff is available to meet business needs - schedules accordingly
Follows company criteria properly hiring, reviewing, coaching and promoting Sales Associates and Assistant Managers
Administers company personnel programs including appropriate performance reviews, compensation and employment records
Ensure personnel are trained on product knowledge, selling skills and customer service to support the brand experience
Documents employee performance in a timely manner
Creates enthusiasm and excitement within store to motivate high performance teams
OPERATIONAL EXCELLENCE:
Protects store payroll by managing wage costs, salaries, and allowable hours
Controls company's assets, i.e. key control, loss prevention measures, inventory paperwork and company standards of conduct
Strives for 100% accuracy and compliance in cash, inventory, fixtures and property
STORE STANDARDS:
Execute floor-set and promotional directives; implements visual merchandising
Supervises the overall cleanliness and organization of the sales floor and backroom
Ensures store appearance and atmosphere supports and reinforces the brand image
Understands, supports and complies with all company policies and procedures
MERCHANDISING/VISUAL:
Ensure execution of effective merchandising strategies and directives
Ensure the selling floor is neat, clean, organized and reflects the correct visual image at all times
Ensure presentation of all displays, fixtures and all visual areas are reflective of current visual direction
Identify and communicate product concerns in a timely manner
Communicate inventory needs to support the business goals
FASHION/STYLING:
Represents the fashion and style of Veronica Beard
Knowledge of current fashion trends and styles
Appreciation and demonstration of an overall finished fashion look
Ensure staff is following Veronica Beard fashion guidelines.
Comfortable with being on camera for social media purposes (both stills and video)
Able to fluidly discuss product and fashion on camera
Requirements:
Ideal candidate must possess 3-5 years in the luxury business, strong team leadership, excellent customer service, interpersonal and communication skills required, energetic, outgoing, driven individual with an eye for women's fashion and passion to succeed. Strong visual background, sound organization and operational skills
Minimum of 2 years retail Store Management position/experience in women's apparel (or related field)
Ability to work flexible schedule including nights and weekends
Strong verbal and communication skills
Strong observation skills - identifying and assessing customer and employee behavior, reactions, and floor awareness
Ability to retain and utilize data, i.e. names, merchandise, information, policies and procedures
Ability to create a quality working environment that will encourage others to develop and excel
Foster a work climate that inspires mutual trust, respect, professionalism and teamwork to achieve goals
At Veronica Beard, we are committed to creating and maintaining a workplace where every single employee can thrive and feel valued. As a company, we firmly believe that there is strength in diversity. We seek to recruit talent from a variety of perspectives and backgrounds and are actively seeking candidates with a dedication to advancing equity, inclusion, and racial and social justice in their work.
Veronica Beard is committed to an environment of mutual respect and is an EEO/Affirmative Action Employer. No employee or applicant is discriminated against because of race, color, sex (including pregnancy), age, national origin, religion, sexual orientation, gender identity, gender expression, parental status, status as a veteran, and basis of disability or any other federal, state or local protected class.
Store Manager
Shift manager job in Tysons Corner, VA
Store Manager (Full-Time)
Reports to: Director of Retail
As a Mavi Store Manager, you are more than just a retail leader-you are a brand ambassador and business driver. You'll be responsible for delivering an exceptional customer experience, leading a high-performing team, and ensuring operational excellence in-store. This is a full-time position that plays a key role in shaping the success of our retail presence.
What Makes a Great Mavi Store Manager?
Customer-Obsessed
Prioritizes delivering a best-in-class experience
Builds meaningful connections with regulars and new customers
Team-First Mentality
Leads by example, motivates through coaching-not just direction
Invests in team development and celebrates team wins
Commercially Driven
Strong understanding of KPIs, stock flow, and profitability
Uses data to drive decisions and maximize daily sales opportunities
Detail-Oriented Operator
Maintains high standards across VM, stockroom, and shopfloor execution
Confident in managing opening/closing, scheduling, and loss prevention
Agile & Solutions-Oriented
Thrives in fast-paced retail with shifting priorities
Takes initiative, stays calm under pressure, and adapts quickly
Authentic & Positive Communicator
Confident, open communicator who embodies Mavi's friendly and genuine tone
Builds trust and loyalty with customers and team alike
Passionate About the Brand
Wears and loves the product-understands the importance of Fit, Fabric, Foundation
Embodies denim lifestyle and represents Mavi proudly in and out of the store
Key Responsibilities
Lead and inspire a team to deliver exceptional customer experiences and meet sales targets
Maximize store profitability through effective scheduling, payroll, and expense management
Recruit, onboard, and develop store talent aligned with Mavi's values and standards
Ensure operational excellence, including cleanliness, back-of-house organization, and visual standards
Drive performance through weekly/monthly business reviews and KPI tracking
Bring Mavi's brand story to life on the sales floor through Fit, Fabric, Foundation
Manage local marketing activations and build community engagement
Liaise with HQ teams including HR, Merchandising, Operations, IT, and Marketing
Maintain full access to all store systems; responsible for opening and closing procedures
Required Skills & Qualifications
Previous retail management experience required, preferably in the fashion or lifestyle retail sector.
Proven track record of meeting or exceeding sales targets and KPIs
Strong team management, coaching, and talent development skills
Excellent communication, interpersonal, and organizational abilities
Solid understanding of retail operations including scheduling, payroll, inventory, and visual merchandising
Passion for fashion and a genuine interest in denim
Flexible availability, including evenings, weekends, and holidays
Proficient computer skills including Microsoft Office (Excel, Word, Outlook).
Ability to stand for extended periods of time and lift/move objects weighing up to 40 pounds.
Store Manager
Shift manager job in Arlington, VA
MANGO is a multinational fashion company that designs, manufactures and markets clothing and accessories.
At MANGO, we inspire and unite through our passion for style and culture. We are in 118 countries and our online presence extends to more than 85 countries. Our team is made up of people of 112 nationalities.
In our team, we are proactive and dynamic, with communication skills and we are always open to new challenges. We are a young and multicultural team, we love the good vibes we have and we work together to achieve results. We are informed of trends and current events in the retail world.
Job Details:
For our MANGO store located at Fashion Centre, Pentagon City in Arlington, VA, we are currently recruiting for a FULL TIME STORE MANAGER to join our team!
Reporting to the District Manager you will be responsible for the general running of your store. You will ensure that sales targets are exceeded, customer service is at its highest level and the store image is impeccable. You will be responsible for leading and motivating your team and maintaining an atmosphere that is always active and pleasant.
Key Responsibilities:
To ensure an excellent level of customer service is provided in the store
To plan, apply and monitor the required measures in order to reach and exceed sales targets
To analyze and review management indicators and costs in order to improve them
To ensure and collaborate in the implementation of merchandising standards and optimize selling space in order to obtain maximum profitability
To be familiar with the collection, and control and manage the stock to maximize sales
To act as a role model and promote effective communication within the team
To recruit, train and ensure the seamless integration of the new employees
To lead and motivate the team, ensuring the development of staff potential
To plan, organize, prioritize and distribute tasks, optimizing resources and minimizing costs
To ensure the optimal management of personnel administration duties
We are looking for an individual with relevant experience in managing a dynamic store within the fashion retail industry.
You should be self-motivated, inspire your team to work well as a team leading by example and deliver outstanding results. You should have a proven ability to maximize profitability. Sales-oriented, organized and tenacious, you are a problem solver, able to work well under pressure and adapt to changes.
If you like sharing responsibility, developing both professionally and personally, and want to grow in a dynamic fashion retail company in full expansion, then this is your opportunity!
Apply now and start a long and successful career within MANGO.
What makes us special?
As a member of the Mango team, you'll get a 40% discount on all our lines, so that you'll always be wearing the latest!
Insurance Benefit: You only pay a % of the value!
401(K) Pension Plan
Holidays + Wellness Days
Vacation Days
Commuter Benefits
Bonus and/or Commission paid monthly
At Mango, we invest in your personal and professional development. Access a wide range of training courses, personalized mentoring, continuous development programs and internal promotion opportunities that will drive you toward success.
Think big! Mango offers you international opportunities in over 115 markets for you to broaden your horizons and grow with us globally.
You got it?
We like you!
Director of Food & Beverage
Shift manager job in Washington, DC
The Hotel Step inside a legendary revival at The Watergate Hotel, a luxurious urban resort located along the banks of the Potomac River. Here modern design blends with a storied past to redefine luxury. A place where travel and business are occasions worth celebrating, attention to every detail is the standard, and intrigue can be found just beyond every curve.
Location
The Watergate Hotel is centrally located in Washington, D.C., a city of political power, prestige, and elegance is culturally rich with theaters, museums, architectural splendors and unforgettable national memorials. The Watergate Hotel is situated within walking distance of the best the city has to offer.
Strategic Intent
The Executive Director of Food & Beverage & Culinary is responsible for the successful operation and administration of all food and beverage related departments to include: all restaurants, bar/lounges, room service outlets, kitchen and banquets.
General Duties and Responsibilities
* Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources.
* Sets expectations and holds food and beverage leadership team accountable for demonstrating desired service behaviors.
* Develops, reviews and manages the financial reports and statements to determine how Food and Beverage is performing against budget.
* Monitors the department's actual and projected sales to ensure revenue goals are met or exceeded and opportunities are identified and addressed.
* Makes recommendations for CAPEX funding of food and beverage equipment and renovations in accordance with brand business strategy.
* Ensures cash control and liquor control policies are in place in food & beverage areas and followed by all related employees.
* Focuses on maintaining profit margins without compromising guest or employee satisfaction.
* Identifies opportunities to increase profits and create value by challenging existing processes, encouraging innovation and driving necessary change.
* Stays aware of market trends and introduces new food and beverage products to meet or exceed customer expectations, generate increased revenue and ensure a competitive position in the market.
* Provides guidance and direction to subordinates, including setting performance standards and monitoring performance.
* Coaches and supports food & beverage leadership team to effectively manage wages, food & beverage cost and controllable expenses (e.g., restaurant supplies, uniforms, etc.).
Experience and Requirements
* 5+ years direct related experience as a Food & Beverage Director in a luxury hotel setting is required. (Those with 8+ years of experience in progressively responsible F&B management roles will be considered).
* Must have sound and detailed knowledge of all F&B outlet operations (Banquets, Fine Dining Restaurant, All Day Dining, Lounge, Culinary, Stewarding, etc.).
* Bachelor's Degree in related field is required.
* Must possess stellar knowledge and direct experience with Food & Beverage financials; inventories; P&L statements; payroll management; CAPEX planning.
* Must possess superior food knowledge; prior experience with menu creation and planning, costing, and development of banquet menus are all required.
* Prior experience with beverage program development including wine, liquor, beer selections; must have experience in creating specialty beverage menus.
* Must have prior experience in development of training plans (preferably in an opening setting with mass training experience preferred); must be able to write and continuously review all F&B departmental SOP's and P&P's.
* Prior experience leading a team of leaders is required; must be able to select and develop talent in order to produce and retain a results-driven, quality focused team of F&B leaders.
* Prior experience on an Executive Committee is required.
* HAACP & ServSafe certifications required. Must be able to obtain all applicable D.C. food and beverage handler's certifications.
* Must be fluent in English with excellent communication and presentation skills.
* Those with multi-lingual abilities will be preferred.
* Must possess superior computer proficiency to include various property management systems, MICROS, Open Table, MS Office, HotSOS, etc.
* Must be able to work a flexible schedule that will include early mornings, late nights, weekends and holidays.
* Must be physically able to meet the demands of the position including: standing/walking for extended periods of time while working; lift/carry/push/pull (+/-) 25 lbs.
MGR, CATERING - National Academy of Sciences - DC
Shift manager job in Washington, DC
Job Description
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Schedule:
Requirement:
Pay Range: [[cust_StartingPayRate]] per hour to [[cust_MaxPayRate]] per hour.
Positions at this location require proof of COVID-19 vaccination, boosters, and/or regular COVID testing. Where permitted by law, applicants who are offered a position for this location may be asked about their vaccination status, which must meet minimum business requirements. All religious, medical, or other legally recognized exemptions regarding vaccination status will be considered.
Seasons Culinary is a high end contract food service organization that operates a number of notable accounts in the Washington DC metro area. We are culinarians that offer extraordinary services to our extraordinary clients. For our employees, we offer a full benefits plan, a schedule that respects work life balance and opportunities for learning and advancement
Job Summary
Summary: As a Catering Manager, you will be responsible for managing the Catering Department in all duties including training new associates, overseeing event set-ups, and directing any temporary personnel in addition to their everyday assignments. You will ensure proper service to clients during events, including proper set-up, cleaning, and breakdown procedures.
Essential Duties and Responsibilities:
Supervises all catering events.
Involved in catering events operations, including logistics, quality improvement, sanitation, and all facility-related activities.
Works with the Chef in creating menus.
Trains catering associates in service techniques, menu presentation, and customer service.
Tracks and monitors the labor and food cost for each event.
Communicates on various levels to include management, client, customer and associate levels; maintains excellent client relationships.
Assists in the responsibility for all foodservice-related activities.
Performs other duties as assigned.
Qualifications:
2 years of food service experience including 1 year at the management level.
Experience in restaurants, hotels, corporate dining, education, military, health care, and/or related food service operations.
Catering experience is required.
Some knowledge of food and catering trends with a focus on quality, production, sanitation, food cost controls, and presentation.
Financial, budgetary, accounting and computational skills.
Proficient computer skills and knowledge of MS Office products, including Word, Excel, PowerPoint, Outlook, and internet.
ServSafe Certification.
About Compass Group: Achieving leadership in the foodservice industry
Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.
Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity.
Associates at Seasons are offered many fantastic benefits:
• Medical
• Dental
• Vision
• Life Insurance/ AD
• Disability Insurance
• Retirement Plan
• Paid Time Off
• Holiday Time Off (varies by site/state)
• Associate Shopping Program
• Health and Wellness Programs
• Discount Marketplace
• Identity Theft Protection
• Pet Insurance
• Commuter Benefits
• Employee Assistance Program
• Flexible Spending Accounts (FSAs)
Food Access Manager
Shift manager job in Silver Spring, MD
Benefits:
Dental insurance
Flexible schedule
Health insurance
Paid time off
WHO WE ARE AfriThrive is a nonprofit organization dedicated to empowering African immigrant and minority families by providing access to nutritious, culturally appropriate food, promoting sustainable agriculture, and creating economic opportunity. AfriThrive operates community gardens, a cultural farm, and mobile food programs to address food security and agricultural sustainability.
WHO YOU ARE
· A passionate advocate for food justice and equity with a commitment to serving immigrant, and low-income communities.· A strategic and hands-on program manager who can turn ideas into action and deliver results in fast-paced, community-driven environments.· A trusted community builder who thrives on collaboration and has experience working with volunteers, schools, and local organizations.· A skilled facilitator and communicator who knows how to build partnerships and mobilize support around shared goals.· A proactive leader with strong organizational skills and the ability to manage food programs with cultural sensitivity and operational excellence.
WHAT YOU WILL DO:
As Food Access Manager, you will lead and oversee AfriThrive's healthy food programs, including Community Food Assistance, School-Based Food Assistance, the Mobile Food Market, and Food as Medicine initiatives. You will manage daily program operations, coordinate teams, build and maintain partnerships, and implement impactful, culturally responsive food distribution strategies. Your work will ensure consistent access to fresh, healthy, and culturally appropriate food for families, advancing AfriThrive's mission to promote food equity across the Greater Washington, DC area.
Program Management & Operations (40%)· Lead day-to-day operations of school food programs, community food assistance programs, and other initiatives.· Manage food procurement, inventory, storage, and transportation while ensuring food safety and high-quality standards.· Work with staff, volunteers and community members to co-create culturally responsive food access strategies.· Track program metrics (food delivered, community impact, participation rates) and report on outcomes.· Align food access work with AfriThrive's broader initiatives, including farm production and education.Community Engagement & Partnerships (20%)· Build and maintain relationships with local partners, including schools, farms, community organizations, and food suppliers.· Represent AfriThrive in coalitions and advocacy spaces focused on food justice and health equity.· Facilitate outreach and events to engage the community and increase awareness of available food resources.Volunteer Coordination (15%)· Support volunteer-led initiatives focused on food justice and equitable access.· Recruit, train, and manage volunteers to support food distribution and educational programming.· Create a positive and inclusive environment for youth participants and volunteers.Program Development & Strategy (10%)· Identify new opportunities to expand food access programs across underserved neighborhoods.· Support grant writing and program development efforts to grow and sustain initiatives.· Pilot innovative food access models, such as community fridges or culturally specific produce boxes.Administration & Reporting (15%)· Maintain accurate records of deliveries, receipts, inventory, and budget expenditures.· Prepare reports and presentations for funders, board members, and partners.· Participate in team meetings and organizational planning efforts. QUALIFICATIONS· 3+ years of experience in food access, nutrition, community development, or nonprofit program management · Background in food systems, institutional food sourcing, and/or nutrition preferred · Demonstrated experience managing government grants and compliance.· Exceptional interpersonal and communication skills, with the ability to build and maintain strong partnerships.· Ability to manage budgets and resources effectively in a dynamic work environment.· Passion for AfriThrive's mission and dedication to community empowerment.· Authorized to work in the U.S.; possess a valid driver's license and have access to a dependable vehicle for transportation during work hours.
Compensation: $65,000.00 - $70,000.00 per year
Auto-ApplyCatering Manager 2
Shift manager job in Reston, VA
Role OverviewSodexo is seeking an experienced and dynamic Catering Manager 2 to lead a high-volume, innovative catering and conference services program for a major Financial Institution in Reston, VA. In this role, you will use your operational expertise and customer-focused mindset to deliver exceptional service while supporting a fast-paced, high-visibility environment.
We are looking for a high-energy leader who excels at managing multiple priorities, elevating guest experience, and building strong partnerships with clients and vendors.
Your leadership will play a key role in enhancing the quality, efficiency, and overall success of our catering and conference services operation.
Join Sodexo and be part of something greater! Corporate Services Sodexo provides our corporate service partners with a diverse range of food services and integrated facilities management possibilities.
From restaurants to delivery options, to streamlined operations and cutting-edge technology, Sodexo creates a safe, vibrant, and eco-friendly workplace.
What You'll DoSupport and oversee daily catering operations across a large campus building, ensuring seamless execution and exceptional service delivery.
Manage room setups and coordinate catering, logistics, and AV requirements based on client needs.
Partner with external vendors-including décor, virtual platforms, and on-site food services-to ensure flawless event execution.
Lead a wide range of events, from simple breakfasts and boxed lunches to large-scale buffets and full-day conferences.
Build and maintain strong client relationships to drive satisfaction, business growth, and repeat engagements.
Demonstrate strong sales acumen, team leadership, and event planning expertise to support continuous operational excellence.
Plan and coordinate an average of 4-5 events per day while maintaining consistent quality, accuracy, and timeliness.
What We OfferCompensation is fair and equitable, partially determined by a candidate's education level or years of relevant experience.
Salary offers are based on a candidate's specific criteria, like experience, skills, education, and training.
Sodexo offers a comprehensive benefits package that may include: Medical, Dental, Vision Care and Wellness Programs 401(k) Plan with Matching ContributionsPaid Time Off and Company HolidaysCareer Growth Opportunities and Tuition ReimbursementMore extensive information is provided to new employees upon hire.
What You BringDemonstrated knowledge in casual, high-volume, fine dining, and banquet management.
Strong organizational skills and attention to detail.
Strong financial acumen and understanding of the technical aspects of catering.
Experience in building and maintaining strong client relationships.
Ability to multi-task, delegate, and coordinate multiple events.
A systems-based approach to meet and exceed each event's unique requirements.
Who We AreAt Sodexo, our purpose is to create a better everyday for everyone and build a better life for all.
We believe in improving the quality of life for those we serve and contributing to the economic, social, and environmental progress in the communities where we operate.
Sodexo partners with clients to provide a truly memorable experience for both customers and employees alike.
We do this by providing food service, catering, facilities management, and other integrated solutions worldwide.
Our company values you for you; you will be treated fairly and with respect, and you can be yourself.
You will have your ideas count and your opinions heard because we can be a stronger team when you're happy at work.
This is why we embrace diversity and inclusion as core values, fostering an environment where all employees are valued and respected.
We are committed to providing equal employment opportunities to individuals regardless of race, color, religion, national origin, age, sex, gender identity, pregnancy, disability, sexual orientation, military status, protected veteran status, or any other characteristic protected by applicable federal, state, or local law.
If you need assistance with the application process, please complete this form.
Qualifications & RequirementsMinimum Education Requirement - High School Diploma or GEDMinimum Management Experience - 1 year
Network Operations Center Tier 1 Shift Lead
Shift manager job in Ashburn, VA
T-Rex Solutions is seeking a results-driven Network Operations Center Tier 1 Shift Lead to support our U.S. Customs and Border Protection (CBP) Network Operations Center (NOC). The program objective is to provide ongoing support for CBP's NOC and Wireless Network Operations Center (WNOC), which are critical components within the Office of Information and Technology. These centers perform real-time monitoring, proactive maintenance, incident detection and response, problem resolution, and network performance reporting across CBP's nationwide enterprise. They ensure network stability, availability, and the rapid escalation and resolution of technical issues. This is a 24x7x365 operation with work performed on-site in Ashburn, VA.
Responsibilities:
Responsible for overseeing a team of Tier 1 Network Operations Center (NOC) technicians during assigned shifts.
Ensures efficient monitoring, troubleshooting, and resolution of network issues by coordinating task assignments, providing technical guidance, escalating complex issues to higher-tier support, and maintaining operational efficiency.
Operating in a 24/7 environment, the Shift Lead plays a critical role in maintaining network stability and delivering exceptional support to customers.
Requires strong technical knowledge, problem-solving skills, and communication abilities to ensure efficient network operations and high-quality support.
Requirements:
Relevant certifications such as ITIL v3, CompTIA, CCNA
A minimum of five (5) years' relevant experience in Tier 1 support operations
Strong understanding of network fundamentals, including TCP/IP, routing protocols, network topology, and basic troubleshooting techniques.
Hands-on experience with network monitoring tools and ticketing systems.
Excellent problem-solving and analytical skills to identify and resolve network issues efficiently.
US citizenship required
Ability to obtain and maintain a CBP public trust clearance
Desired Skills:
Experience directly supporting DHS, CBP or ICE Network Operations
Active CBP clearance, or DOD Secret clearance or higher
T-Rex Overview
Established in 1999, T-Rex Solutions, LLC is a proven mid-tier business providing data-centric mission services to the Federal government as it increasingly tries to secure and leverage the power of data. We design, integrate, secure, and deploy advanced technical solutions for our customers so they can efficiently fulfill their critical objectives. T-Rex offers both IT and professional services to numerous Federal agencies and is a leader in providing high quality and innovative solutions in the areas of Cloud and Infrastructure Services, Cyber Security, and Big Data Engineering.
T-Rex is constantly seeking qualified people to join our growing team. We have built a broad client base through our devotion to delivering quality products and customer service, and to do that we need quality individuals. But more than that, we at T-Rex are committed to creating a culture that supports the development of every employee's personal and professional lives. T-Rex has made a commitment to maintain the status of an industry leader in compensation packages and benefits which includes competitive salaries, performance bonuses, training and educational reimbursement, Transamerica 401(k) and Cigna healthcare benefits.
T-Rex is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, sex (including pregnancy and sexual orientation), parental status, national origin, age, disability, family medical history or genetic information, political affiliation, military service, or other non-merit based factors.
In compliance with pay transparency guidelines, the annual base salary range for this position is $110,000 - $150,000. Please note that the salary information is a general guideline only. T-Rex considers factors such as (but not limited to) scope and responsibilities of the position, candidate's work experience, education/training, key skills, internal peer equity, as well as market and business considerations when extending an offer.
T-Rex offers a diverse and collaborative work environment, exciting opportunities for professional growth, and generous benefits, including: PTO available to use immediately upon joining (prorated based on start date), paid parental leave, individual and family health, vision, and dental benefits, annual budget for training, professional development and tuition reimbursement, and a 401(k) plan with company match fully vested after 60 days of employment among other benefits.
Auto-ApplyMgr Banquet/Restaurant
Shift manager job in North Bethesda, MD
Why us?
Achieving personal and professional growth is one of our values at Sage Hospitality Group. We believe that it's not just about the work you do - it's about who you are! We support our associates in finding the perfect balance between what they do and who they are. By encouraging associates to take initiative and responsibility for their own advancement, we empower them to own their outcomes - both personally and professionally. If you are someone who:
Wants to rise to the top
Follow their own path
Is hungry to learn and love their community
Does not sit around and wait,
YOU BELONG HERE!!
Job Overview
The Banquet Manager is responsible for the successful operation of the banquets department. Ensures all banquet activities are carried out professionally and to standard while maximizing profitability. Manages, motivates and empowers associates. Serves as the banquet department liaison to all other hotel departments. Must demonstrate excellent leadership, communication and team building skills with associates, peers and across departments.
Responsibilities
Supervise the daily operations of banquets to ensure compliance with SOPs, Banquet Event Orders, safety regulations and procedures and to ensure an optimal level of service, quality and hospitality.
Meet with the customers to review the Banquet Event Order and to review any changes, issues and/or problems to ensure delivery of a quality product.
Calculate and review the banquet checks ensuring accuracy and present the check to the customer for signature to ensure payment.
Calculate and prepare the daily gratuities and payroll ensuring accurate, prompt reporting to the Controller's department.
Monitor and control the maintenance/sanitation of the banquet areas and equipment to protect the assets and ensure quality service.
Analyze banquet event orders, read BEO and know how to complete a set-up.
Set tables in assigned area correctly and uniformly.
Communicate effectively with customers, managers and associates to ensure that all room setups, equipment, supplies, staffing and menus meet/exceed customer's expectations.
Able to work flexible shifts to consist of mornings, afternoons, evenings, weekend and holidays.
Review all schedules, equipment, supplies and organize work flow to ensure a quality event to customers on a daily basis.
Monitor and control banquet budget (i.e., labor costs, beverage costs, supplies and equipment and coordinate with event budgets to maximize revenue and minimize expenses while providing quality guest service.
Implement company programs (company/franchise) and resolve daily operational problems through consistent monitoring of banquet operations to ensure compliance with safety and security regulations, SOPs and to ensure an optimum level of service, quality and hospitality.
Qualifications
Education/Formal Training
One to two years of post high school education.
Experience
Two to three years in a related position with this company or other organization(s).
Knowledge/Skills
Advanced knowledge of the principles and practices within catering and food and beverage.
Experiential knowledge of management of people, complex problems, efficient sales activities and food and beverages management.
Requires ability to investigate and analyze current activites and/or information involving readily available data and indicating logical conclusions and recommendations.
Excellent hearing necessary for verbal interaction with guests and associates.
Excellent vision necessary to view set-ups. Excellent speech communication skills required for verbal interaction with guests and associates.
Excellent literacy necessary to read BEOs, process gratuities and payroll, etc.
Physical Demands
The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Lifting, pushing, pulling and carrying tables, chairs, boxes (50 lb. maximum) occasionally.
Bending/kneeling required for taping down cords, skirting tables, picking up floor after function, occasionally.
Mobility -ability to service clients on a moments notice, variable distances, 100%.
Continuous standing -function observation, client site inspections (one hour minimum to four hours maximum).
Climbing stairs up to approximately 55 steps 3-5% of 10 hours.
Driving -distance varies (20% used for sales calls).
Environment
Physically strenuous -prolonged standing, walking, lifting and carrying throughout entire shift in indoor environment.
Inside 70% of 10 hour shift.
Outside 30% of 10 hour shift. Abnormal temperatures -extreme summer heat of 95 degrees and above and winter cold.
Benefits
Many of the benefits begin the first of the month following or coinciding with date of hire. Benefits consist of the following:
- Two (2) medical plan options
- Dental
- Vision
- Life Insurance
- Accidental Death & Dismemberment (AD&D)
- Short Term Disability (STD)
- Long Term Disability (LTD)
- Critical Illness
- Vacation
- Ten (10) Holidays
- Adoption Assistance
- Educational Assistance
- Hotel Room and Restaurant Discounts
- 401(k) with a company match (after 60 days)
Salary USD $65,000.00 - USD $70,000.00 /Hr.
Auto-ApplyBanquet Manager
Shift manager job in Chevy Chase, MD
Job DescriptionDescription:
About the Department: The Banquet Department is a cornerstone of Columbia Country Club's Food & Beverage operations, generating $9.3 million annually in food and beverage revenue. This team is responsible for creating exceptional experiences for members and their guests through private parties, member events, and club celebrations. The department oversees multiple event spaces and dining experiences, ensuring that every event reflects the tradition, excellence, and camaraderie of the Columbia membership known as “The Spirit of Columbia.”
Position Summary: The Banquet Manager oversees all banquet operations, including planning, setup, execution, and breakdown of events, while ensuring high standards of service, staff performance, and member satisfaction. This role supervises and trains staff, manages scheduling and payroll, coordinates with culinary and catering teams, and serves as a visible leader representing the Club. The Banquet Manager models professionalism, teamwork, and excellence in every aspect of the department's operations.
Requirements:
· Ensure all member parties and club events meet expectations for timeliness, quality, sanitation, and communication by maintaining established standards and goals.
· Oversee the proper setup, execution, and breakdown of all private parties and club events.
· Collaborate with the catering department to diagram buffet tables, guest tables, and function room layouts for every event.
· Conduct pre-shift meetings with service staff, assign server responsibilities, and coordinate the timing of courses for smooth, efficient service.
· Serve as head server for special events when necessary and assist with greeting and seating guests.
· Provide continuous training and development for food service employees.
· Maintain awareness and compliance with banquet policies, procedures, and safety standards.
· Actively participate in weekly staff and Food & Beverage meetings.
· Oversee the cleanliness and organization of banquet storage areas, the teen clubhouse pantry, and the Seasons Lounge service area.
· Manage staff scheduling and payroll.
· Develop detailed plans and ensure the successful execution of all Club special events in collaboration with the Director of Catering, Executive Chef, Director of Housekeeping, and Clubhouse Manager.
· Maintain the neatness and cleanliness of all banquet areas.
· Conduct post-event evaluations to improve the quality and efficiency of banquet operations.
· Ensure proper after-event closing procedures are followed.
· Recommend improvements to existing club events and suggest new event ideas.
· Uphold the mission, policies, and culture of Columbia Country Club, including operational and employment procedures.
· Directly supervise the Assistant Banquet Manager, Captains, line-level employees, and other food service staff as applicable.
· Perform other duties as assigned to support the department's operations and maintain the highest level of service.
Qualifications:
· Minimum of 2 years as an Banquet Manager in a Club, or hospitality setting preferred.
· Exceptional organizational skills, meticulous about food handling, cleanliness, and kitchen efficiency.
· Strong financial acumen with experience managing budgets and controlling costs.
· Innovative problem-solver with strong multitasking abilities and a proactive leadership style.
· Excellent interpersonal, communication, and team-building skills; able to interact professionally with staff and members at all levels.
· Proficient in Microsoft Office Suite and internet applications.
· Physically capable of performing job duties, including standing, sitting, and lifting/moving items up to 75 pounds.
· Proven record of professional growth, leadership, and making a measurable impact in previous roles.
· Commitment to working major club events, including Mother's Day, Easter, Thanksgiving, Christmas, and the Club Fireworks Event.
· Having a collaborative mindset with a willingness to support other departments and adapt to changing priorities
· Ability to lift up to 50 lbs., climb ladders, and perform physical tasks
· Comfortable working in a variety of environments, including indoor, outdoor, and mechanical spaces
· Willingness to work evenings, weekends, holidays, and on-call shifts as required
Cafeteria Manager II
Shift manager job in Arlington, VA
Human Resources announces a vacancy for a 1.0 FTE Cafeteria Manager II. This is a Grade C-08 position.
Qualifications
Graduation from high school or possession of GED and considerable institutional food service experience, some of which shall have been in a managerial capacity at the level of Food Service Manager II; or any equivalent combination of education and experience that would provide the knowledge, skill, and ability to perform all job responsibilities. Must possess Arlington County Food Service Manager Certification.
Experience
Good knowledge of the procedures, practices, operations and equipment of institutional food preparation; including knowledge of the safe operation of a variety of household and commercial food preparatory equipment. Ability to organize, supervises, train, and evaluate subordinates. Ability to manage and participate in the storing and serving functions in a quantity cookery program, to promote the program, maintain food at required temperatures, and to operate cash registers, manage accounts, etc. Ability to work cooperatively with students, parents, school staff, coworkers, and vendors with courtesy, tact, patience, and consistency.
Responsibilities
The following may not include all duties required to perform: • Plans and manages the receipt, storage, warming and serving of food delivered daily; • Works with central kitchen management to organize food and supplies deliveries, to resolve problems, and to obtain emergency supplies and assistance; • Plans cost-effective food service program, to include planning the ordering, inventory, portioning, and other aspects of assigned school food services operations; • Orders supplies via the central kitchen or directly from vendor for direct-delivery items such as dairy goods; •Supervises and manages food service, storage and cashiering operations; • Participates in internal and State Department of Health sanitation inspection; • Trains staff, assigns and inspects work, conducts performance evaluations, takes necessary disciplinary action, and maintains records of hours worked; • Works with school and community groups to organize and carry out food services for special events; • Represents school as needed with community and parents; • Maintains financial records; • Ability to manually move, shelve, stack, or raise from floor to table or serving area on, at times, a wet and slippery floor, heavy objects (pots, pans, trays, and food supplies) weighing up to 35 pounds; to stand for considerable periods; • Ability to work in areas which are often uncomfortable, warm, and noisy; • Must follow safety precautions to avoid injuries, minor cuts, bruises, burns, scalds. Duties may require exposure to extreme temperatures, hot kitchen the walk-in refrigerator and freezers. Performs related work as required or assigned; • Performs related work as required or assigned.
Salary based on 25/26 SY Pay Plan
Auto-ApplyShift Leader
Shift manager job in Dulles Town Center, VA
You are applying for work with a franchisee of Dunkin' Donuts, not Dunkin' Brands, Inc., Dunkin' Donuts or any of their affiliates. Any information you submit will be provided solely to the franchisee. If hired, the franchisee will be your only employer. Franchisees are independent business owners who are solely responsible for their own employees and set their own wage and benefit programs that can vary among franchisees.
Summary:
Shift Leaders are generally responsible for coaching Crew Members throughout their shift to execute operational Brand standards and deliver a great and friendly guest experience. They set goals, provide job assignments, and motivate others, celebrating successes and providing timely feedback.
Responsibilities Include
1. Work in a Team Environment
a. Support a respectful team environment
b. Communicate shift priorities, goals and results with team members
c. Support the training of crew members as requested
d. Provide coaching and feedback to crew members
2. Maintain Operational Excellence
a. Create and maintain a guest first culture in the restaurant
b. Resolve guest issues
c. Ensure Brand standards, recipes, and systems are executed
d. Maintain a safe, secure, and healthy work environment by following and enforcing safety, food safety and sanitation guidelines; comply with local and state laws
3. Drive Profitability
a. Drive sales goals and results
b. Execute restaurant standards and marketing initiatives
c. Manage cash over/short during shift
d. Ensure all products are prepared according to Brand standards
Skills/Qualifications
* Fluent in English
* Restaurant, retail, or supervisory experience
* Math and writing skills
* Basic computer skills
* High School diploma or equivalent, preferred
Competencies
1. Guest Focus
a. Understands and exceeds guest expectations, needs and requirements
b. Develops and maintains guest relationships
c. Displays a sense of urgency with guests
d. Seeks ways to improve guest satisfaction; asks questions, commits to follow-through
e. Resolves guest concerns by following Brand recommended guest recovery process
2. Passion for Results
a. Sets and maintains high standards for self and others, acts as a role model
b. Consistently meets or exceeds goals
c. Contributes to the overall team performance; understands how his/her role relates to others
3. Problem Solving and Decision Making
a. Identifies and resolves issues and problems
b. Uses information at hand to make decisions and solve problems; includes others when necessary
4. Interpersonal Relationships & Influence
a. Develops and maintains relationships with team
b. Operates with integrity; demonstrates honesty, treats others with respect, keeps commitments
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Shift Leader
Network Operations Center Tier 1 Shift Lead
Shift manager job in Ashburn, VA
Job Description
T-Rex Solutions is seeking a results-driven Network Operations Center Tier 1 Shift Lead to support our U.S. Customs and Border Protection (CBP) Network Operations Center (NOC). The program objective is to provide ongoing support for CBP's NOC and Wireless Network Operations Center (WNOC), which are critical components within the Office of Information and Technology. These centers perform real-time monitoring, proactive maintenance, incident detection and response, problem resolution, and network performance reporting across CBP's nationwide enterprise. They ensure network stability, availability, and the rapid escalation and resolution of technical issues. This is a 24x7x365 operation with work performed on-site in Ashburn, VA.
Responsibilities:
Responsible for overseeing a team of Tier 1 Network Operations Center (NOC) technicians during assigned shifts.
Ensures efficient monitoring, troubleshooting, and resolution of network issues by coordinating task assignments, providing technical guidance, escalating complex issues to higher-tier support, and maintaining operational efficiency.
Operating in a 24/7 environment, the Shift Lead plays a critical role in maintaining network stability and delivering exceptional support to customers.
Requires strong technical knowledge, problem-solving skills, and communication abilities to ensure efficient network operations and high-quality support.
Requirements:
Relevant certifications such as ITIL v3, CompTIA, CCNA
A minimum of five (5) years' relevant experience in Tier 1 support operations
Strong understanding of network fundamentals, including TCP/IP, routing protocols, network topology, and basic troubleshooting techniques.
Hands-on experience with network monitoring tools and ticketing systems.
Excellent problem-solving and analytical skills to identify and resolve network issues efficiently.
US citizenship required
Ability to obtain and maintain a CBP public trust clearance
Desired Skills:
Experience directly supporting DHS, CBP or ICE Network Operations
Active CBP clearance, or DOD Secret clearance or higher
T-Rex Overview
Established in 1999, T-Rex Solutions, LLC is a proven mid-tier business providing data-centric mission services to the Federal government as it increasingly tries to secure and leverage the power of data. We design, integrate, secure, and deploy advanced technical solutions for our customers so they can efficiently fulfill their critical objectives. T-Rex offers both IT and professional services to numerous Federal agencies and is a leader in providing high quality and innovative solutions in the areas of Cloud and Infrastructure Services, Cyber Security, and Big Data Engineering.
T-Rex is constantly seeking qualified people to join our growing team. We have built a broad client base through our devotion to delivering quality products and customer service, and to do that we need quality individuals. But more than that, we at T-Rex are committed to creating a culture that supports the development of every employee's personal and professional lives. T-Rex has made a commitment to maintain the status of an industry leader in compensation packages and benefits which includes competitive salaries, performance bonuses, training and educational reimbursement, Transamerica 401(k) and Cigna healthcare benefits.
T-Rex is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, sex (including pregnancy and sexual orientation), parental status, national origin, age, disability, family medical history or genetic information, political affiliation, military service, or other non-merit based factors.
In compliance with pay transparency guidelines, the annual base salary range for this position is $110,000 - $150,000. Please note that the salary information is a general guideline only. T-Rex considers factors such as (but not limited to) scope and responsibilities of the position, candidate's work experience, education/training, key skills, internal peer equity, as well as market and business considerations when extending an offer.
T-Rex offers a diverse and collaborative work environment, exciting opportunities for professional growth, and generous benefits, including: PTO available to use immediately upon joining (prorated based on start date), paid parental leave, individual and family health, vision, and dental benefits, annual budget for training, professional development and tuition reimbursement, and a 401(k) plan with company match fully vested after 60 days of employment among other benefits.
Shift Leader
Shift manager job in Fort Washington, MD
Shift Leaders are responsible for coaching Crew Members throughout their shift to execute Dunkin' Donuts operational standards and deliver a great guest experience. They set goals, provide job assignments, and motivate others, celebrating successes and providing timely feedback to correct deficiencies.
If you enjoy working in a fast-paced, fun-paced environment that is challenging and allows you to apply your personality and skills in a variety of ways, becoming a Shift Leader for a Dunkin' Donuts franchisee is a great career choice.Our team is committed to making our guests' day by serving them with a great product, with a smile.Everyone on our team, from our franchisee to our manager to our crew member, works together and takes pride in doing a good job. If you are ready to roll up your sleeves and work with a winning team, then join our dynamic, award winning franchise!
Responsibilities Include but not limited to:
* Talk employees into, through, and out of position on each shift, communicating responsibilities, providing feedback, and recognizing achievements in a respectful manner
* Deploy team members appropriately to meet guests' needs and service standards throughout shift.
* Support training of Crew Members as directed by General Manager or Assistant Manager.
* Communicate goals and hold team members accountable for performance during shift.
* Hold guests as highest priority and role model exceptional guest service.
* Drive sense of urgency through Crew Members to satisfy guests' needs and resolve problems.
* Reinforce the use of systems, tools, and procedures throughout shift, while taking appropriate steps to correct deficiencies.
* Monitor team performance to ensure quality, service, and cleanliness standards are met throughout shift.
* Ensure restaurant standards and marketing initiatives are properly executed during shift.
* Monitor and ensure Crew Members comply with all policies and procedures related to cleanliness, food safety, and restaurant safety and security during shift.
* Report equipment issues, provide Crew Member performance feedback, and discuss other restaurant opportunities with General Manager.
* Comply with all restaurant, Brand, and franchisee policies.
* Ability to follow and implement food and health safety guidelines to precision are essential
Qualifications:
* Must be able to fluently speak/read English
* Math and writing skills
* Previous fast food/quick service restaurant experience required
* Previous managerial experience preferred but not required
* Guest Focus - anticipate and understand guests' needs and exceed their expectations.
* Problem Solving and Decision Making - make good decisions based on analysis, experience and judgment.
* Building Effective Teams - get the right people in the right places, enabling them to make decisions and celebrate success as a team.
Benefits Include:
* Competitive Hourly Pay
* Employee Discounts
* Medical Insurance with Company contribution (full time employees)
You are applying for work with a franchisee of Dunkin' Donuts /Baskin-Robbins, not Dunkin' Brands, Inc. or any of its affiliates. Any application or information you submit will be provided solely to the franchisee. If hired, the franchisee will be your only employer. Franchisees are independent business owners who are solely responsible for their own employees and set their own wage and benefit programs that can vary among franchisees. 2017. People Capital Group. The Dunkin' Donuts trademarks, logos and designs are trademarks of DD IP Holder LLC. Used under license.
","identifier":{"@type":"PropertyValue","name":"Job ID","value":"10399715"},"date Posted":"2025-12-01T16:49:05.788118+00:00","employment Type":["FULL_TIME"],"hiring Organization":{"@type":"Organization","name":"Baskin Robbins","same As":"https://www.baskinrobbins.com/","logo":"https://dokumfe7mps0i.cloudfront.net/oms/15524/image/2025/4/LHUVQ_***********22/***********22.png"},"job Location":[{"@type":"Place","address":{"@type":"PostalAddress","street Address":"520 Pennsylvania Ave.","address Locality":"Fort Washington","address Region":"PA","postal Code":"19034","address Country":"US"}}],"base Salary":{"@type":"MonetaryAmount","currency":"USD","value":{"@type":"QuantitativeValue","value":0,"min Value":0,"max Value":0,"unit Text":"HOUR, DAY, WEEK, MONTH, YEAR"}}} Skip to main content Skip to menu Skip to footer
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