We are a rapidly growing, professional lawn care and landscaping company based in Sevier County, Tennessee. Our mission is to deliver exceptional, reliable service to residential homes, vacation cabins, short-term rentals, HOAs, and commercial properties throughout Sevierville, Pigeon Forge, Gatlinburg, and surrounding areas.
Our aggressive growth plan is to reach and maintain 1,000 active lawns by the end of 2026. We are looking for a proven leader who thrives on building and scaling a business, owns the P&L, and wants to earn significantly more as the company grows.
POSITION SUMMARY
The General Manager is the #1 leader of the business and will have full autonomy and accountability for hitting our 1,000-lawn goal. This is a true “build-and-run” role with complete P&L ownership, responsibility for all asset purchases, crew hiring/scaling, sales & marketing execution, and daily operations.
This is a high-upside, performance-driven position ideal for an entrepreneurial operator who wants to run their own show and be rewarded directly for results.
KEY RESPONSIBILITIES
P&L Ownership & Financial Management
Full responsibility for revenue, expenses, profitability, budgeting, pricing, cash flow, and financial reporting
Deliver consistent gross margins in the 45-60% range and growing net profit
Manage billing, collections, and all financial systems
Business Building & Growth (Primary 2025-2026 Focus)
Create and execute the plan to scale to 1,000 lawns in 2026
Drive customer acquisition through local marketing, door-to-door, realtor/property manager partnerships, digital advertising, referrals, and community presence
Maximize retention and upsell fertilization, aeration, weed control, mulching, leaf removal, etc.
Hit or exceed aggressive monthly/quarterly customer and revenue growth targets
Operations & Efficiency
Optimize routing, scheduling, and crew productivity using software (Jobber, Aspire, LMN, etc.)
Implement and enforce SOPs for mowing, edging, trimming, blowing, fertilization, and all services
Conduct regular quality inspections and maintain elite customer satisfaction scores
Asset Purchases & Fleet Management
Research, recommend, and execute all capital purchases (trucks, mowers, trailers, spreaders, equipment, etc.) required for growth
Oversee preventive maintenance, repairs, and vendor relationships to keep downtime and costs low
Crew Staffing & Team Leadership
Recruit, hire, train, and retain field crews and crew leaders to support 8-15+ crews at full scale
Manage payroll, performance reviews, incentives, discipline, and safety compliance
Build a strong, accountable culture with low turnover and high morale
Additional Duties
Build relationships in the Sevier County community to generate leads and brand awareness
Ensure full compliance with local, state, and federal regulations
Lead daily huddles and weekly team meetings
REQUIREMENTS:
5+ years of progressive management experience in lawn care, landscaping, or a related field-service business
Proven track record scaling a service business (preferably to 500+ recurring accounts)
Strong financial acumen and experience owning a full P&L
Hands-on experience hiring and leading field crews in a seasonal market
Deep knowledge of lawn care practices and equipment relevant to East Tennessee
Proficient with routing/scheduling software, CRM, and QuickBooks or similar
Excellent leadership, communication, and problem-solving skills
Valid driver's license and clean background
Willingness to be in the field when needed (inspections, training, covering routes during peak season)
COMPENSATION & BENEFITS
Starting base salary: $70,000 - $80,000 (commensurate with experience and track record)
Significant performance bonuses and profit-sharing tied directly to growth and profitability milestones (proven GMs routinely earn six figures total compensation at this scale)
Health insurance contribution, paid time off, and vehicle/fuel allowance
Clear path to equity or ownership interest for exceptional performance in hitting the 1,000-lawn goal
Opportunity to build and lead a dominant lawn care brand in one of Tennessee's fastest-growing counties
If you have built and scaled a lawn care or field-service business before, love owning the numbers, and want to run your own operation with huge upside, we want to talk to you.
To apply, please send your resume and a brief note on why you're the right person to build us to 1,000 lawns to **************************.
$70k-80k yearly 1d ago
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Restaurant General Manager
Zaxby's
Shift manager job in Knoxville, TN
As the team at Zaxbys expands, we're saving a seat for you!
To our guests, Zaxbys is more than just a place to eat - it's a place to have fun, spend time with friends, and enjoy great food.
To our team members, Zaxbys is an indescribably great place to work!
General Managers are responsible for providing guidance and leadership to their team to create a positive culture and maintain high team morale. You will execute and assist in the development of action plans according to company goals and objectives. You will manage and oversee the daily operations of the restaurant focusing on staffing, team member development, sales growth, cost management, guest experience, and ensuring brand standards are consistently upheld.
Why work at Zax?
COMPETITIVE PAY
BONUS POTENTIAL (Paid Quarterly): Up to 24% of Annual Salary
FREE Meals
Paid Time Off
Paid Holidays
Employee Referral Program
Opportunities to Advance
Benefits
Medical Insurance
HSA Option Available
Dental Insurance
Vision Insurance
Short-Term Disability
Long-Term Disability
Employer Paid Life Insurance
401(k) With Employer Match
100% match of first 3% contribution + 50% match of next 2% contribution
Additional eligibility requirements
Duties and Responsibilities
Complete all training requirements including:
Zaxbys General Manager Development Plan and Operations Excellence Capstone Class
Food Safety Certification and Manager Certification
Any additional training required by Zax LLC
Ensure that the restaurant delivers great experiences to guests
Maintain appropriate staffing levels by sourcing, interviewing, hiring, retaining, and recognizing top performers
Ensure team members receive proper training including ongoing mentoring, coaching, and development while holding team members accountable for their performance
Ensure effective work schedules are created timely and appropriately to drive sales and control labor costs
Plan and delegate shift assignments including communicating expectations and adjusting as needed
Ensure service, product quality, and cleanliness standards are consistently upheld
Create and maintain a positive culture and healthy team morale by providing guidance and leadership while being an example and role model for the team
Manage profitability through driving sales, controlling costs, developing team members, and ensuring operational standards are consistently upheld
Strive to increase sales by building community relationships and providing outstanding product and service
Control costs and losses and strive to improve at every opportunity by maintaining operational standards, and ensuring compliance with all Zaxbys Franchising LLC and Zax LLC guidelines, policies, and procedures
Complete performance reviews for crew members and assist with performance reviews for managers
Maintain compliance with Zaxbys Franchising LLC, Zax LLC, federal, state, and local laws, guidelines, policies, and procedures
Utilize management tools and keep neat, accurate, and current records
Review performance metrics daily and develop action plans to enhance the execution of systems and processes to improve profitability, sales, and guest experience
Other responsibilities
Handle and report guest and team member complaints/concerns/injuries timely and in a friendly and respectful manner
Maintain an attitude of flexibility that allows performance above and beyond the parameters of this position description
Ensure the team works safely and follows all safety guidelines and procedures
Escalate concerns to your supervisor when appropriate
All other duties necessary to ensure restaurant operations function properly
Job Qualifications
The following requirements must be met in order to qualify for this position.
Must be 21 years of age or older
Must have a valid driver's license, vehicle insurance, and reliable transportation
Open availability and the ability to work a minimum of 5 days and 48 hours per week
Ability to work a flexible schedule including days, nights, weekends, and holidays
Successful completion of background check and motor vehicle report
Must possess leadership qualities, organizational skills, and ability to interact cooperatively with others
Required minimum education: High school diploma or equivalent and some college preferred
3-5 years management experience required
Restaurant management experience preferred
Capability Requirements
The following capabilities are required to perform the essential functions of this position. Reasonable accommodations that do not create an undue hardship on the company will be considered.
Sit, stand, and walk continuously
Occasionally stoop, bend, crouch, or climb, including the use of ladders
Frequently lift, push, pull, and carry up to 50 pounds, including lifting overhead
Continuous use of hands and wrists for grasping and fine manipulation
Communicate proficiently through speech, reading, and writing
Maintain effective audio-visual discrimination and perception to observe and respond to the environment
Work in an environment that features hot and cold temperature variations and exposure to food allergens
Operate and work safely with restaurant equipment including, but not limited to, knives, fryers, and potentially hazardous equipment
$41k-60k yearly est. 4d ago
General Manager
Jimmy John's Gourmet Sandwiches
Shift manager job in Knoxville, TN
Jimmy Johns Gourmet Sandwiches is known for its obsession with fresh, quality products and high-speed execution. We slice our all-natural* meats and fresh veggies in-house every day. Our fresh-baked bread is made right here where you can see it, and our house-made tuna salad is fresh every day. The flavor of a ripe tomato, crisp shredded lettuce, combined with fresh-baked bread, fresh-sliced meat, and real Hellmann's mayo - that's when the magic happens. Made with love every single day since 1983. That's Jimmy Fresh!
Overview:
A fast-growing nationwide chain is seeking multiple ambitious Assistant Managers to develop and grow with us as we expand throughout the surrounding areas. The ideal candidate knows the restaurant business backward and forward and is looking to grow. We're looking for a self-motivated individual who can take advantage of our competitive bonus structure for the benefit of both the restaurant and him or herself.
Qualifications
Ability to work a 40+ hours a week
A clear background check
At least 18 years of age, with valid driver license and clean driving record
Basic understanding of Microsoft Word and Microsoft Excel
Must be able to perform, teach and train all aspects of Assistant Manager, PIC, InShopper and Delivery Driver positions, as needed
Willing to coach and task-manage employees on store operations
Must be able to lift 30-40 lbs
Ability to stand, bend and reach throughout shift
Responsibilities
General Managers oversee all aspects of in-store operations, including but not limited to staffing/scheduling, food safety, inventory/stock ordering, COGS (cost of goods sold) management, cash handling and brand compliance
The General Manager is responsible for ensuring the store is in exceptional order and that all employees are performing duties properly and efficiently
General Managers must be self-motivated individuals who have superior leadership skills and execute systems and procedures with 100% integrity
Organize and establish priorities in the store with minimal supervision
Benefits:
Free sandwiches
Bonus Opportunities
Flexible, Fixed scheduling
Fantastic growth opportunities
PTO
Medical, Dental, Vision, Short Term Disability, Life Insurance, and 401k (with a match)
Wage:
To Be Discussed
Full Time Position
$42k-77k yearly est. 4d ago
General Manager
Firehouse Subs 3.9
Shift manager job in Knoxville, TN
Firehouse Subs is looking for our next great General Manager! This position is fully accountable for the profitable operation of a Firehouse Subs Restaurant while adhering to all company guidelines and regulations. Hungry for a new job? Firehouse Subs is growing fast, and we are seeking a positive and energetic leader. We have a Commitment to and Passion for Hearty and Flavorful Food, Heartfelt Service, Public Safety...and hiring the best! Join our team and you'll become part of a company that's consistently rated among the best in the field of fast casual restaurants.
As the General Manager, you will:
Ensure the restaurant is in full compliance to all local, state and federal regulations to include health regulations, hour and wage regulations, age restrictions, fair employment practices, ADA, OSHA and any other appropriate regulations required for the legal operation of the business.
Ensure knowledge, adherence and enforcement of all Firehouse Subs Policies and Procedures.
Provide leadership to the restaurant team to consistently meet standards of superior guest service, quality and cleanliness while embracing the Firehouse Subs "culture" of a cheerful and fun work environment and Firehouse Subs beliefs and values to adhere to and grow the mission and vision.
Ensure the profitability of business by operating within established guidelines and requirements for food cost, labor, controllable, utilities and sales growth.
Coordinate and implement current operations game plans and company initiatives in a profitable and timely manner.
Be accountable for the proper staffing of the restaurant with qualified personnel and employees who are trained and developed properly.
Be accountable for the continuous training and development of the restaurant Assistant Manager and ShiftManagers
Actively participate in Local Restaurant Marketing in local trade area.
Implement and promote all Public Safety Foundation initiatives.
Ensure all required programs, reports and legal documents are accurate, complete and accomplished on schedule.
Maintain awareness and participation in community affairs to take advantage of sales and public relations opportunities.
Represent Firehouse Subs in a professional, positive manner at all times.
Communicate effectively to the GM/Owner any and all issues that may impact our business.
Maintain restaurant equipment in full working order and communicates problems immediately to Owner.
Any other duties assigned by the Owner.
Requirements:
Possess a positive attitude, Be ready and willing to manage their team and serve customers, every day with a smile.
Be able to hire, train and motivate a high performance team.
Understand and be able to manage food and labor costs.
Understand a Profit and Loss Statement and operate restaurant at maximum profitability.
1+ years of management experience
Additional Requirements:
Able to work on your feet for up to 13 hours at a time
Able to lift up to 50 lbs
Open availability - ability to work weekends and some nights required
Cash handling skills required
Familiarity with Microsoft office required
Top notch customer service skills
Ability to lead and develop a strong team
$33k-41k yearly est. 5d ago
Assistant Manager
Carrols Restaurant Group, Inc. 3.9
Shift manager job in Knoxville, TN
Carrols LLC is the largest Burger King Franchise. We own and operate over 800 Burger King Restaurants. We've been in the burger business for over 55 years so we know a little bit about success. We're all about finding talented folks and giving them the tools and the knowledge to make it to the top.
SUPERIOR BENEFITS...COMPETITIVE SALARIES...ADVANCEMENT OPPORTUNITY! If you're ready for a job that sizzles with potential, you're ready for Burger King! While managing a million-plus dollar-a-year restaurant, you will develop business disciplines in Accounting, Human Resources, Training, Marketing, Sales Building, and Cost Controls.
We realize that in order for our managers to be successful in an ever-changing business environment, we must devote time, effort, and commitment to their on-going development needs. The Carrols Management Development Program is the best in the business. The program is well defined, comprehensive, and always on the cutting-edge of new learning initiatives.
Our outstanding benefit package includes, life, medical, dental, and vision insurance, short-term and long-term disability insurance, flexible spending plan, company matched 401(k), quarterly bonus program, paid vacation time, personal days, clothing allowance, tuition assistance and much more.
Essential Job Requirements:
Ability to work a 50 hour work week which will include nights, weekends and some holidays.
High school diploma or equivalent
Basic Computer Skills
Valid Driver's License and Personal Transportation
Out-going Personality
Job Responsibilities:
Direct, control and coordinate subordinates to deliver quality product to our guests in the most efficient and friendly way possible.
Inventory Management
Bank Deposits
Training
Performance appraisals
Maintain a safe work environment for all employees and guests
Other duties as assigned
The restaurant is only the beginning. A commitment to do the best job possible, regardless of the task, is evident throughout our organization. We offer real career opportunities. If you are motivated and want to test your potential, Carrols is the perfect place for you.
If this sounds like you, and would like to be part of a great team and work with people who care, please submit your resume today.
Carrols LLC is an Equal Opportunity Employer
$27k-38k yearly est. 5d ago
Feeding Frenzy- Food and Beverage
Ripley's Believe It or Not 4.2
Shift manager job in Gatlinburg, TN
Ripley Entertainment is on the lookout for talent to add to our team. We are hiring Food and Beverage team members in our Feeding Frenzy. We specialize in entertaining families and we want you to be part of the fun! We are searching for cashiers and cooks with a fun and energetic personality. Cooks must be at least 18 years of age. You will be working at one of 3 food service locations throughout Ripley's Aquarium of the Smokies. Both cashiers and cooks will make an hourly rate plus have the potential to earn incentive with our fantastic incentive program! Another perk for a food and beverage team member is that you will receive one free meal every day that you work....and our food is really good!
Your job duties include (but because we all chip in, are not limited to)
For Cashiers:
* Greet guests as they approach
* Ring up orders
* Must be able to lift 30lbs or more
* Stock and clean behind counters
* Clean and sweep the dining room
* Must be able to stand for long periods of time and have no issue working in a fast paced environment
* Please be punctual
For Cooks:
* Must be able to lift 30lbs or more
* Must be able to stand for long periods of time
* Must be well groomed
* Keep kitchen clean and free of clutter
* Stock kitchen with supplies
* Receive incoming food deliveries and put into designated areas
* Please be punctual
Applicants should have availability to work any shift, including mid shifts and evening shifts.
What you should know about us:
* We are a team, so you must be able to work well in a team atmosphere.
* We pride ourselves on our customer service, so please be ready to provide the BEST!!
Experience is not necessary. Don't worry....we have excellent trainers!
$53k-81k yearly est. 3d ago
2026 - Summer Camp Food Service Director - Seasonal Relocation Job is not Local
Wolfoods
Shift manager job in Knoxville, TN
Job Description
Wolfoods operates summer camp kitchens across the country between May - September.
We are looking for and experienced, motivated, and capable FOOD SERVICE OPERATIONS DIRECTORS.
IS NOT LOCAL. You will be living abroad on-site for the term of the contract.
This is a HANDS-ON & demanding position!!
All lead staff will live on site at the job location - Room, Board, & Travel Expense Assistance are provided.
The position requires the ability to flawlessly execute the Wolfoods Camp Food Service Program. You must possess knowledge of food allergens and the ability to create dishes for people with a multitude of dietary restrictions and combination of restrictions. It will require planning, recipe execution, and strict sanitation practices to avoid cross contamination and cross-contact. You must be able to facilitate the duties and responsibilities of creating, implementing, and maintaining the Service & Culinary needs of the assigned camp. You must be able to maintain clean and comfortable surroundings, in a fast-paced environment, while ensuring correct service timing, food quantity, and food quality are accurately provided for all meal periods and special requests.
This position requires the ability to communicate with children, exchange students, front and back of house staff, directors, managers, counselors, leaders, specialists, and diners professionally and effectively. A keen sense of urgency is a must for this position, and you must be able to answer all Service & Culinary related questions, in accordance with Wolfoods Standards of Service Guidelines.
The lead staff will manage all aspects of the food service operation to deliver high levels of camp diner satisfaction, compliance with camp standards, controlling the budget, and training staff on service standards. The position will be the primary contact liaison between the camp and the kitchen and will therefore attend all relevant meetings and events, manage payroll, control the flow of special requests, and avail themselves to any concern as expressed by camp leadership. This job requires initiative, leadership, hands-on self-reliance, and judgment.
Duties & Responsibilities:
Perform all duties toward the goal of providing excellent guest service in an efficient manner
Develop effective schedules for the staff based on levels of business and budgetary guidelines
Schedule and coordinate all side work for personnel
Maintain cleanliness and organization in the Dining Hall according to established standards of sanitation
Maintain appearance and uniform standards
Has a presence on the floor during meal periods to observe, monitor, and follow up on all areas of the dining hall operation
Work with the chef on duty in maintaining high standards of food presentation and sanitation
Train and develop all FOH dining personnel
Provide ongoing feedback to all service personnel concerning standards and performance
Communicate with the Head Chef and Camp Directors daily concerning all aspects of the dining hall operation
Frequently interact with diners for general feedback
Ensures the dining hall is open and prepared 15 minutes prior to service
Implements a checklist system to facilitate the dining hall throughout the day.
Follows Wolfoods initiatives for environmental practices to minimize wasted energy and resources
Is knowledgeable of all menus and specifications
Maintain constant follow up with dining hall standards
Follows company standards for safety practices to minimize risk to self and others
Responsible for daily reporting
Effectively communicates with subordinates, co-workers, and supervisors
Able to motivate and foster a positive work environment
Attend related in-service training and staff meetings
Understand Food Safety as it pertains to special diet food preparations and cooking for individuals with allergies
Professionally Interact with Campers, Staff, & Parents
Control Inventory
Place Orders
Project Management
Communication
Uphold Wolfoods Standards of Service, & Quality
Maintain Health Department Sanitation Standards
Manage Staff
Client Relations
Follow the comprehensive Wolfoods Camp Food Training Program
Use weights and measures to properly execute recipes
Prepare all menu items and special request events
Follow standardized recipes
Ensure that production is accurate in timing, quantity, quality, and plating
Actively lead in planning, scheduling, directing, and training
Understand the importance in cross utilization
Understand the importance of utilizing excess production
Estimate production needs, establishes par levels, orders adequate supplies, and maintains inventory
Places accurate food orders ahead of time
Ensure kitchen and equipment are maintained to health standards
Teach and enforce safety regulations
Specialized Food Preparation for events
Assist in developing and tasting recipes
Assist in planning menu
Recommends equipment purchases
May act as a Front of House supervisor when necessary
Qualifications & Experience:
4+ years Commercial Kitchen Experience in a Lead Role
Minimum three professional references required with application submission
Proficient in relevant skills relating to specific role
Quality Driven
Ability to Self-Motivate
High Level Computer Literacy
Recognize and Uphold Health Department Standards
Able to both lead a team & take direction
Minimum 6-day work 70-hour week
Must live on-site in a rural setting with the possibility of shared living spaces
Must be able to stand for long periods of time
Must be able to lift and carry 50 pounds
Must be able to bend, stretch, and reach for extended period of time
Must be ServSafe Manager Certified
Must possess a ServSafe Allergens Certification before the start of camp (Company Sponsored)
Ability to work under pressure in environments that are above/below average temperatures
Must be able to cook from scratch
Institutional and batch cooking experience - Highly Desired
Ideal candidates are:
Looking for seasonal, summer opportunities
Enjoy the challenge of a high-volume production kitchen and dining facility
Embrace a teaching and learning culture
Get excited about being a part of a team and community
Are available to relocate for the summer season in a rustic living environment
Employment Package Includes:
Competitive Pay
Bonus System
Room
Board
Transportation Expense Assistance
Seasonal Summer Contracts
About Wolfoods, Inc.
WOLFoods breaks away from the standard approach towards "camp food" by eliminating the standard Freezer to Table fare and improving it with Home Style Scratch Cooking. Partnering with Camps committed to offering campers healthy, fresh, and delicious foods, WOLFoods is changing the perception of camp food into something more of suitably called Camp Cuisine. Summer Camp Kitchens and Dining Halls are a great opportunity to educate campers on the importance of Balanced Diets and Green Initiatives. A diverse menu offering allows campers to not only enjoy their favorites, but to experience culture through exploring cuisine. Each meal offers something freshly baked on site by one of our professional bakers in the camp Bakery. Campers can enjoy perfectly executed entrees or they may enjoy an offering from the Morning Fruit and Yogurt Bar at breakfast and during lunch and dinner, the Salad Bars. No camper is left without personalized care. Any camper requiring Special Diets is attended to with the importance by one of our trained chefs. Wolfoods is practiced and prepared to cook for an array of diets ranging from Kosher to Nut Free, or Gluten Free to Vegan.
The above information is general in nature and level of work expected; it is not intended to be interpreted as an inclusive list of all duties, responsibilities and qualification required of employees assigned to this role.
Wolfoods Food Services is an Equal Opportunity Employer and shall treat all applicants for employment equally based upon job-related qualifications and without regards to race, color, age, sexual orientation, marital status, military or veteran status, national origin, disability, religion, or any other characteristic protected by law.
$38k-59k yearly est. 23d ago
Restaurant Catering Manager - Quick Service - Knoxville, TN
HHB Restaurant Recruiting
Shift manager job in Knoxville, TN
Job Description
Are you a hardworking, service minded leader with a real passion for the restaurant hospitality industry?
Are you looking to take a step towards building your restaurant management career, instead of just working a job?
We need extraordinary leaders like you to apply for this quick service Catering Manager position in Knoxville, TN
As a Restaurant Catering Manager, your experience and leadership skills will head up some of the nation's leading restaurant venues and staff, while building a strong team of your own and continuing to advance your restaurant career. From daily operations and inventory management to marketing and sales, we have opportunities for career growth waiting for you.
You will own the responsibilities for the restaurant staff in daily tasks, train, and develop them into assets of your team. Use creativity and communication to build a loyal customer base, and increase sales. You will also be responsible for typical restaurant manager duties including creating a safe working environment for your employees and customers.
Outstanding Benefits
Health Benefits
Industry Standard Work Week (50 hour minimum) evenings and weekends
Attainable Bonus Program
$35K - $45K Salary
Equal Opportunity Employer
Key Responsibilities
Practice Safety as Priority #1 for your restaurant team and customers
Maintain a high ratio of return customers through great service
Coach and develop restaurant employees to build a cohesive team
Promote, demonstrate, and lead a memorable customer restaurant experience
You will:
Have a minimum of 1 year in Restaurant Management
Show success in previous positions
Be physically fit and able to regularly walk, climb, crouch and move up to 50 pounds at a time
Associate's degree or equivalent
Demonstrate outstanding leadership, communication, and training
Have a stable work history
Does this sound like you? We'd love to hear from you! Send your resume today to Brian@HeadHunterBrian.com
$35k-45k yearly 26d ago
Assistant Manager
Twin Peaks Restaurant 4.0
Shift manager job in Madisonville, TN
GENERAL PURPOSE OF THE JOB This job requires the Manager to direct the work of other store employees in order to create and maintain a profitable store environment that provides best-in-class service, hospitality, and food and beverage to every guest. The Manager must also manage costs, initiate local store marketing and recruiting efforts, and ensure that proper policies are followed, including employment and incident documentation.
ESSENTIAL DUTIES AND RESPONSIBILITIES
The duties and responsibilities of a Manager include, but are not limited to:
* Effectively teach, motivate, and coach all team members including the kitchen crew and Twin Peaks Girls
* Proactively recruit and cast Twin Peaks Girls that meet or exceed Twin Peaks costume standards. Must follow proper audition and casting guidelines
* Ensure that Steps of Service are followed at all times and motivate staff to provide P.E.A.K.S. service to every table
* Hold kitchen staff accountable to standards, safety, and sanitation guidelines
* Responsibly handle cash, including but not limited to assigning drawers, computing employee checkouts, and bank deposits
* Respectfully and properly handle all issues of alleged discrimination or harassment in accordance with policy, contacting the General Manager immediately and the Twin Peaks Corporate Office if necessary
* Maintain an atmosphere free of intimidation, discrimination, harassment, poor attitude, or poor work performance
* Drive sales by working with other Managers, Twin Peaks Girls and other team members to execute excellent operations and local store marketing efforts
* Effectively coach and counsel
* Hold team members accountable to standards and be willing to correct standards that are not met in any area of Twin Peaks
* Maintain organized and updated training schedules, programs and materials for new employees
* Effectively execute training and development programs
* Practice sound inventory control
* Dress and act professionally each day to set a good example for all employees
* Uphold standards of cleanliness per Health Code and periodic Quality Assurance Checks
* Ensure that alcohol is always served responsibly and in accordance with the law
EDUCATION AND/OR EXPERIENCE
Must have leadership experience in high-volume restaurants and/or bars.
LANGUAGE SKILLS
Ability to effectively communicate in the English language. Spanish and/ or Creole communication skills are extremely helpful.
REASONING ABILITY
Ability to apply common sense and understanding to carry out simple one or two-step instructions. Ability to deal with standardized situations with only occasional or no variables. Ability to mathematically compute proper change and accurately settle checks. Ability to apply common sense understanding to carry out multi-step instructions. Ability to deal with quickly changing situations with many variables. Ability to mathematically compute proper change, accurately perform checkouts for employees, and compute correct bank deposits.
CERTIFICATES, LICENSES, AND REGISTRATIONS
Must attend orientation and agree to policies and procedures as outlined. Must attend and successfully complete the Twin Peaks Manager training program prior to working a shift without supervision. Must successfully attend and complete any and all other required training in compliance with local and state regulations, such as food and/or alcohol service certifications.
PHYSICAL DEMANDS
The physical demands described here are the representative of those that must be met by an employee to successfully perform the essential functions of this role. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this role, the Twin Peaks Manager is regularly required to stand for up to 10 hours; walk; use hands and fingers to handle, feel, or carry objects, product, or controls; and talk or hear. The Twin Peaks Manager frequently is required to reach with hands and arms. The Twin Peaks Manager is occasionally required to sit. The Twin Peaks Manager must occasionally lift and/or move up to 40 pounds. Specific vision abilities required by this role include close vision, peripheral vision, depth perception, and the ability to adjust focus.
WORK ENVIRONMENT
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this role. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this role, the Twin Peaks Manager is regularly exposed to fumes or airborne particles from the kitchen. The Twin Peaks Manager is also occasionally exposed to wet and/or humid conditions, when in the dish area or walk-in cooler, and sometimes uses toxic or caustic chemicals when cleaning. The noise level at Twin Peaks is usually loud. Many Twin Peaks restaurants have smoking sections for their guests, and Twin Peaks General. Managers may be exposed to cigarette or cigar smoke in this area.
$26k-31k yearly est. 60d+ ago
Shift Manager I
Avolta
Shift manager job in Alcoa, TN
With a career at HMSHost, you really benefit! We Offer * Health, dental and vision insurance * Generous paid time off (vacation, flex or sick) * Holiday pay * Meal and Transportation Benefits * *401(k) retirement plan with company match * *Company paid life insurance
* *Tuition reimbursement
* Employee assistance program
* Training and exciting career growth opportunities
* Referral program - refer a friend and earn a bonus
* Benefits may vary by position so ask your recruiter for details.
Airport Location: TYS
Advertised Compensation: $18.00 to $22.00
With a career at HMSHost, you really benefit! We Offer
* Health, dental and vision insurance
* Generous paid time off (vacation, flex or sick)
* Holiday pay
* Meal and Transportation Benefits
* *401(k) retirement plan with company match
* *Company paid life insurance
* *Tuition reimbursement
* Employee assistance program
* Training and exciting career growth opportunities
* Referral program - refer a friend and earn a bonus
* Benefits may vary by position so ask your recruiter for details.
Purpose:
The purpose of the Manager I (MGRI) position is to assist Branch management in tactically executing QSR or similar restaurant management operations. The MGRI ensures the restaurant is clean, ready for business, staffed, and operates to high operational standards. The MGRI uses prescribed policies and procedures to make management decisions.
Essential Functions:
* Completes opening, daily and closing procedures/checklists in accordance with company policies/procedures
* Assists the AGM/GM in managing by supervising day-to-day activities of associates within a defined individual or group of restaurants or points-of-sale
* Participates in the interview process, provides input in hiring, recommends termination, advancement, promotion or any other status change to the GM for associates within the unit
* Assigns work tasks and activities, participates in preparing schedules, and ensures that all shifts are covered
* Actively ensures all associates take all mandated rest breaks and meal periods
* Ensures display areas are appropriately clean, stocked, and visually appealing
* Ensures all equipment is in good working order
* Operates cash register and voids transactions as needed while following all HMSHost cash handling policies and procedures, and maintains proper security of cash at all times
* Monitors compliance with wellness and safety procedures and guidelines, builds awareness about wellness and safety, and reports any safety concerns to the GM
* Understands and performs all Health and Safety activities as specified in the Manager's Guide to Associate Health and Safety
* Places orders for individual units, receives goods, processes invoices
* Ensures that the company has most current contact information for all associates working in the restaurant.
Requirements:
* Ability to work shifts during various operating days and hours each week; during opening, during busy day parts, and during closing to monitor restaurant associates' work activities during these different days and times.
* Knowledge of all applicable federal, state, and local sanitary, safety, and health standards, and all procedures and protocols to comply with HACCP standards
Reporting relationship and other important information:
* The MGRI position as described falls under the Fair Labor Standards act as a Non-Exempt position
* The MGRI position typically reports to the General Manager, Director of Operations, or an intermediate F&B Multi Unit Manager II within the assigned location.
* The MGRI position is expected to work a varied and rotating schedule to be on site at various operating days and hours each week; some opening shifts, during some busy dayparts, and during some closing shifts to monitor restaurant associates' work activities during these different days and times.
Minimum Qualifications, Knowledge, Skills, and Work Environment:
* Requires a minimum of 2 years food and beverage, cash handling, and customer service experience
* Requires a minimum of 6 months supervisory or lead experience in a restaurant or production kitchen
* Requires the ability to speak, read and comprehend instructions, short correspondence, and policy documents, as well as converse comfortably with customers
Avolta, including Dufry, HMSHost Corporation, Hudson, and affiliates ("the Company"), is an equal opportunity employer. It is the Company's policy to ensure equal employment opportunity in all aspects of employment and to comply with anti-discrimination laws and regulations. The Company prohibits discrimination and harassment of any type and provides equal opportunities to applicants and team members without regard to actual or perceived race, color, creed, age, religion, sex or gender (including pregnancy, childbirth, related medical conditions and lactation), gender identity or gender expression (including transgender status), sexual orientation, national origin, disability, military service and veteran status, ancestry, citizenship status, marital status, protected medical condition as defined by applicable state or local law, genetic information, or any other basis protected by applicable federal, state or local laws and ordinances (referred to as "protected characteristics").
Nearest Major Market: Knoxville
$18-22 hourly 10d ago
Shift Manager
IHOP Lovell Road
Shift manager job in Knoxville, TN
IHOP, a beloved brand known for its high-quality breakfast offerings and family-friendly atmosphere, is seeking a dedicated and enthusiastic ShiftManager for our Lovell Road location.
IHOP holds great opportunities for you in this entry level leadership position. And joining our team comes with a big stack of values - growth and development opportunities and an atmosphere where you can build lifelong friendships and memories with your Team.
BENEFITS
Paid Vacation
Health Insurance
Dental Insurance
Vision Insurance
Free Shift Meals
Family Discounts
On the Job Training
Advancement Opportunities
Discount Program (includes travel, gyms, cell phones, restaurants, auto purchases, apparel, and electronics)
Starting pay $15 - $16 DOE. Weekends and holidays required.
The ShiftManager will be responsible for ensuring the smooth operation of the restaurant during shifts, leading a team of staff to provide exceptional service, maintaining high food quality standards, and upholding the IHOP brand values.
RESPONSIBILITIES
Oversee daily operations of the restaurant during assigned shifts, ensuring compliance with health and safety regulations, company policies, and service standards.
Ensure a high level of guest satisfaction by addressing customer inquiries and resolving complaints efficiently and professionally.
Supervise, train, and motivate staff to deliver outstanding customer service.
Foster a positive and productive work environment.
Help achieve sales targets and maintain profitability.
Maintain accurate records of employee performance, inventory, and sales reports. Provide recommendations for improvements when necessary.
Assist in monitoring inventory levels, ordering supplies, and managing food costs. Ensure that there are always adequate levels of food, paper, kitchen, safety, janitorial, uniform, linen, and other miscellaneous supplies for your shift.
Handle finances and make a daily run to the bank when needed
QUALIFICATIONS
Previous experience in a supervisory or management role in the restaurant industry preferred.
Strong leadership skills with the ability to motivate and develop team members.
Excellent communication and interpersonal skills.
Knowledge of food safety regulations and practices.
Ability to work flexible hours, including weekends and holidays.
Proficient with point-of-sale (POS) systems and restaurant management software.
Willingness to undergo a background check upon hire
Leadership skills
If you are a driven, passionate individual who thrives in a fast-paced environment, we want you to join our team at IHOP in Knoxville! Please apply to become a part of our family and help us serve up delicious memories, one pancake at a time!
$15-16 hourly 60d+ ago
MANAGERS, MIT & SHIFT LEADS
Buddys Bar-B-Q 3.4
Shift manager job in Knoxville, TN
Job DescriptionDescription:
RESTAURANT MANAGERS & MANAGERS IN TRAINING
RESPONSIBILITIES:
Every aspect of everyday supervision of restaurant
Resources management
Stock levels
Hiring, training, scheduling of crew members
Sales management
Restaurant Manager: A Restaurant Manager is responsible for the overall operation of a restaurant, ensuring it runs efficiently and profitably while providing excellent customer service. They oversee staff, manage budgets, handle customer complaints, maintain inventory, and ensure compliance with health and safety regulations. They are also responsible for setting goals, training employees, scheduling shifts, and maintaining a positive working environment. The manager ensures that both the front and back of the house work seamlessly together to meet the restaurant's standards. Strong leadership, organizational, and communication skills are key to this role.
Manager-in-Training (MIT): A Manager-in-Training (MIT) is an individual who is being groomed to become a full-fledged Restaurant Manager. This position is typically a training program where the MIT learns the responsibilities of a restaurant manager by shadowing and assisting with tasks. They gain experience in areas such as staff management, inventory control, customer service, and financial management. The goal is to prepare the MIT to take on a managerial role once they have gained the necessary skills and experience. It's a hands-on, learning-focused position with increasing responsibility as the training progresses.
SHIFT LEADERS
RESPONSIBILITIES:
Ensure shifts operate effectively
Is knowledge-leader of crew during each shift
Customer service
Cash handling
Buddy's is looking for Shift Leaders who are responsible for overseeing the daily operations during their shift, ensuring smooth service, and maintaining a positive guest experience. Key responsibilities include supervising staff, managing customer service, ensuring food quality and safety standards, handling cash transactions, addressing guest complaints, and supporting team members to stay on task. Shift leaders often have some administrative duties, such as updating inventory, setting up staff schedules, and training new employees. They act as the point of contact for both customers and staff and report to the restaurant manager. The role requires leadership skills, problem-solving abilities, and a strong understanding of restaurant operations.
Requirements:
Restaurant Manager
2+ years of management experience in a fast casual or quick-service environment
Strong leadership and team-building skills
Proven ability to manage high-volume operations
Knowledge of food safety and sanitation standards (ServSafe certification preferred)
Experience with scheduling, labor management, and inventory control
Comfortable using POS systems and back-office software
Excellent customer service and conflict resolution skills
Ability to train, coach, and motivate a diverse team
Availability to work a flexible schedule, including weekends and holidays
Ability to lift up to 50 lbs and stand for long periods
MANAGER-IN-TRAINING
Previous experience in a supervisory or lead role (restaurant experience preferred)
Eagerness to learn all aspects of restaurant operations
Strong communication and interpersonal skills
Ability to follow direction and take initiative
Willingness to work in a hands-on, fast-paced environment
Availability to work a full-time, flexible schedule
Must be goal-oriented and open to feedback
Able to lift 30-50 lbs and work on your feet for 8+ hours
High school diploma or equivalent (some college a plus)
Desire to grow into a leadership role within the company
SHIFT LEADERS
6+ months of experience in a restaurant or food service role
Proven reliability and punctuality
Strong communication and basic leadership skills
Ability to manage a small team and delegate tasks
Comfortable handling cash, POS systems, and basic reports
Capable of resolving guest concerns with professionalism
Knowledge of basic food safety practices
Flexible availability, especially during peak shifts
High school diploma or equivalent preferred
Ability to multitask and maintain a clean, organized work environment
$25k-30k yearly est. 15d ago
Shift Manager
Donatos
Shift manager job in Knoxville, TN
The ShiftManager is responsible for Quality and Services systems in the restaurant. ShiftManagers coach and train Donatos Associates to produce the highest quality food and to provide friendly and honest service. The ShiftManager may open or close the restaurant in the absence of a salaried Manager, ensuring a quality opening and/or closing by completing administrative responsibilities while maximizing the safety and security of our Associates, Customers and Assets.
Requirements:
* Must be able to perform the essential functions of this position safely while meeting productivity standards
* Able to stand and/or walk entire shift
* Able to lift up to 50 pounds occasionally
* Occasional bending and twisting
* 1-year experience as Shift Lead or Manager or Donatos equivalent experience
* Successful Completion of Donatos M.I.T. Program and all corresponding certifications, ShiftManager E-learning modules, and food safe handler's courses
* Can execute all items on the ShiftManager readiness checklist
Duties & Responsibilities:
* Interacts with and listens to customers attentively and enthusiastically.
* Anticipates the needs of the customers at all access points and removes existing or potential service barriers.
* Displays caring and empathy for customers and follows correct steps when resolving complaints.
* Ensures the team delivers all elements of Donatos Service Behaviors.
* Contributes to the team morale by displaying enthusiasm and commitment by word and action.
* Properly trains new Associates to execute Donatos standards and processes to understand their roles in fulfilling the Mission, Promise, and Values.
* Ensures customers receive their orders accurately and within the quoted promise times.
* Ensures shift execution (pre/post-shift checklists, game plans, and dough plans).
* Understands and coaches the principle drivers for People, Promise and Prosperity (positive environment, scale usage, etc.).
* Models performance standards (primary responsibility to direct & coach, secondary responsibility to assist).
* Takes personal responsibility and ownership for managing Product Quality, Service, and Prosperity.
* Manages food, labor and costs through training and coaching.
* Acts in a timely and decisive manner to adjust staffing for business volume changes.
* Controls food cost components of waste, prep, weights, portioning, and theft during shifts.
* Demonstrates, trains, and enforces operating norms, including but not limited to uniform policy, attendance, safety procedures, cleanliness.
* Knows, enforces, and educates Associates on all applicable labor laws.
* Opens and/or closes the restaurant with proper administrative procedures and completes assigned paperwork.
* Trains and enforces correct cash control procedures.
* Assumes responsibility for inventory of all stocked items, vendor orders, and invoice processing.
* Ensures Associates understand and follow the food safety & personal hygiene standards required by Donatos and the local Health Department.
* Manages the people, product, and equipment in the restaurant to deliver the Mission & Promise.
* Uses proper security and verification procedures when handling deposits and safe contents.
* Effectively uses Donatos' pre-shift and shift job aids and tools to ensure optimum product quality.
* Manages dough and day dots to ensure the best quality.
* Properly executes, enforces, and manages food safety and sanitation requirements.
Donatos is just as dedicated to our Associates as we are to our guests. After all, delivering the best food and service starts with attracting (and keeping) the very best team members.
Whether you're looking for your first job or want to advance your career, you'll love being part of a work environment that's not just rewarding and fun, but supportive too. We're committed to hiring associates who we feel will be a great fit with the Donatos family - and then empowering them to become leaders who bring out the full potential of everyone around them.
$22k-31k yearly est. 6d ago
Shift Manager
Donatos Pizza
Shift manager job in Knoxville, TN
The ShiftManager is responsible for Quality and Services systems in the restaurant. ShiftManagers coach and train Donatos Associates to produce the highest quality food and to provide friendly and honest service. The ShiftManager may open or close the restaurant in the absence of a salaried Manager, ensuring a quality opening and/or closing by completing administrative responsibilities while maximizing the safety and security of our Associates, Customers and Assets.
Requirements:
Must be able to perform the essential functions of this position safely while meeting productivity standards
Able to stand and/or walk entire shift
Able to lift up to 50 pounds occasionally
Occasional bending and twisting
1-year experience as Shift Lead or Manager or Donatos equivalent experience
Successful Completion of Donatos M.I.T. Program and all corresponding certifications, ShiftManager E-learning modules, and food safe handler's courses
Can execute all items on the ShiftManager readiness checklist
Duties & Responsibilities:
Interacts with and listens to customers attentively and enthusiastically.
Anticipates the needs of the customers at all access points and removes existing or potential service barriers.
Displays caring and empathy for customers and follows correct steps when resolving complaints.
Ensures the team delivers all elements of Donatos Service Behaviors.
Contributes to the team morale by displaying enthusiasm and commitment by word and action.
Properly trains new Associates to execute Donatos standards and processes to understand their roles in fulfilling the Mission, Promise, and Values.
Ensures customers receive their orders accurately and within the quoted promise times.
Ensures shift execution (pre/post-shift checklists, game plans, and dough plans).
Understands and coaches the principle drivers for People, Promise and Prosperity (positive environment, scale usage, etc.).
Models performance standards (primary responsibility to direct & coach, secondary responsibility to assist).
Takes personal responsibility and ownership for managing Product Quality, Service, and Prosperity.
Manages food, labor and costs through training and coaching.
Acts in a timely and decisive manner to adjust staffing for business volume changes.
Controls food cost components of waste, prep, weights, portioning, and theft during shifts.
Demonstrates, trains, and enforces operating norms, including but not limited to uniform policy, attendance, safety procedures, cleanliness.
Knows, enforces, and educates Associates on all applicable labor laws.
Opens and/or closes the restaurant with proper administrative procedures and completes assigned paperwork.
Trains and enforces correct cash control procedures.
Assumes responsibility for inventory of all stocked items, vendor orders, and invoice processing.
Ensures Associates understand and follow the food safety & personal hygiene standards required by Donatos and the local Health Department.
Manages the people, product, and equipment in the restaurant to deliver the Mission & Promise.
Uses proper security and verification procedures when handling deposits and safe contents.
Effectively uses Donatos' pre-shift and shift job aids and tools to ensure optimum product quality.
Manages dough and day dots to ensure the best quality.
Properly executes, enforces, and manages food safety and sanitation requirements.
$22k-31k yearly est. 60d+ ago
Shift Leader
Pizza Inn 3.9
Shift manager job in Oak Ridge, TN
Responsibilities:
Role model behavior that motivates and inspires others
Train team members and provide continuous support and coaching
Demonstrate a strong awareness and concern for food quality and safety
Enjoy working in a fast-paced and high energy environment
Are able to perform basic administrative duties that require shifting priorities
Requirements:
High School Diploma
GED or foreign equivalent preferred- Minimum of 6 months experience in the restaurant industry
Ability to lift and carry 10-50 lbs
You must be willing and able to work a flexible schedule
Competitive hourly wage
Discounts on meals
Friendly, team-oriented environment
Flexible Schedules for students and part time workers
Required education:
High school or equivalent
Required experience:
restaurant: 1 year
leadership: 1 year
Required license or certification:
ServSafe
Pizza Inn - MCM Investments is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of that franchise. All inquiries about employment at this franchise should be made directly to the franchisee, and not to Pizza Inn Corporate.
$26k-34k yearly est. Auto-Apply 60d+ ago
Food Champion - Urgently Hiring
Taco Bell-Lovell Rd
Shift manager job in Knoxville, TN
Hiring up to $14 per hour for talented Food Champions! You are applying for work with a franchisee of Taco Bell, not Taco Bell Corp. or any of its affiliates. If hired, the franchisee will be your only employer. Franchisees are independent business owners who set their own wage and benefit programs that can vary among franchisees.
You enjoy serving others with a “Here to Serve” attitude.
You enjoy being around people and providing friendly, accurate service to customers, fellow team members and leaders.
Key responsibilities include working the restaurant drive-thru, taking and ringing up customer orders, and handling multiple payment methods.
You'll also prepare and store food ingredients and beverage orders, check to make sure they're correct, package products, and maintain a clean, safe work and dining environment.
Key Behaviors - Being friendly and helpful to customers and co-workers - Meeting customer needs and taking steps to solve food or service issues - Working well with other team members and accepting coaching from the leadership team - Having a clean and tidy appearance and good work habits - Communicating with customers, fellow team members, and leaders in a positive manner
$14 hourly 1d ago
Food Champion
GF Enterprise, LLC 3.7
Shift manager job in Madisonville, TN
Job Description
The Taco Bell Team Member is the first face that customers see when they walk through the door or first voice they hear when they place a drive-thru order so YOU will set the tone for the Taco Bell customer experience and bring the great Taco Bell tastes to life. This is a very important job for a friendly, helpful individual who enjoys working in a fast-paced environment and paying attention to detail. Key responsibilities include taking orders or preparing food, assisting in resolving any service or food issues, maintaining food-safety standards and maintaining a clean, safe work and dining environment. A successful candidate will have a clean and tidy appearance, good work habits and a positive attitude. If you want to build a great career while providing fast, fun and friendly service to our customers, Taco Bell is the place to learn, grow and succeed!
$26k-32k yearly est. 7d ago
Assistant Manager - Tanger Sevierville
Gap 4.4
Shift manager job in Sevierville, TN
About the RoleAs an Assistant Manager, you set the tone for the store and the team and help bring our brand to life for our customers. You're responsible for driving profitable sales growth through all aspects of the store including; customer and product operations, merchandising, and talent development. You are responsible for supporting the execution of the store strategy to achieve performance goals. Through collaboration with your General Manager and/or Assistant General Manager, you will teach and coach behaviors to Leads, Experts and Brand Associates to cultivate a high performing team to deliver a best-in-class experience to our customers.What You'll Do
Support strategies and processes to drive store sales and deliver results through a customer centric mindset.
Recruit, hire and develop highly productive Brand Associate and Expert teams.
Own assigned area of responsibility.
Implement action plans to maximize efficiencies and productivity.
Perform Service Leader duties.
Ensure consistent execution of standard operating procedures.
Represent the brand and understand the competition and retail landscape.
Promote community involvement.
Leverage omni-channel to deliver a frictionless customer experience.
Ensure all compliance standards are met.
Who You Are
A current or former retail employee with 1-3 years of retail management experience.
A high school graduate or equivalent.
A good communicator with the ability to effectively interact with customers and your team to meet goals.
Passionate about retail and thrive in a fastpaced environment.
Driven by metrics to deliver results to meet business goals.
Determined to effectively lead and inspire others to learn and grow through coaching and mentoring.
Agreeable to work a flexible schedule to meet the needs of the business, including holiday, evening, overnight and weekend shifts.
Able to utilize retail technology. • Able to maneuver around the sales floor, stockroom and office and lift up to 30 pounds.
Ability to travel as required.
$28k-43k yearly est. Auto-Apply 12d ago
Shift Manager-(RT2546)
Racetrac Petroleum, Inc. 4.4
Shift manager job in Madisonville, TN
At RaceTrac, our ShiftManagers set the tone for success - leading by example, empowering team members, and making every guest feel welcome. If you're a hands-on leader who thrives in a fast-paced, team-oriented environment, this is your chance to step up and make an immediate impact. You'll play a critical role in supporting store operations, driving performance, and developing future leaders - one shift at a time.
What's In It for You?
* Competitive pay and shift-based incentives
* Career growth opportunities - many of our General and Co-Managers started as ShiftManagers!
* Leadership development and hands-on training to sharpen your skills
* Flexible scheduling to support work-life balance
* A fast-paced, people-first environment where your leadership matters
* Complete benefits package - including medical, dental, vision, 401(K), paid time off (PTO), and more!
What You'll Do
Lead a Winning Team on Your Shift
* Set the tone with a cheerful, can-do attitude that motivates your team
* Provide clear direction and step in to assist with food service, stocking, cleaning, or cash handling
* Coach team members in real-time, offering guidance and support during every shift
* Address guest concerns with empathy and professionalism, escalating when necessary
Drive Operational Excellence
* Train and guide your team to meet RaceTrac's guest service, food safety, and cleanliness standards
* Ensure proper execution of inventory, vendor check-in, and promotional communication
* Oversee key store processes including write-offs, cash wrap, and compliance documentation
* Lead shift change communication and ensure team alignment throughout the day
Model Communication & Accountability
* Effectively relay important updates from the leadership team to shift associates
* Monitor task completion and provide immediate feedback to drive results
* Support a team culture rooted in accountability, respect, and teamwork
* Proactively step in during busy times or challenges-showing your team what great leadership looks like
What We're Looking For
* 2-3 years of work experience (retail, restaurant, or food service preferred)
* 1+ years of leadership or supervisory experience (preferred)
* Comfort in fast-paced, high-volume, guest-focused environments
* Ability to follow through on tasks and coach others to do the same
* Strong communication and team building skills
Must Haves for this Role
* High School Diploma or GED (in progress or completed)
* Ability to lift up to 50 lbs. and perform physical tasks without frequent breaks
* Willingness to obtain and maintain required permits (food handlers, alcohol server, etc.)
Fueled by Growth, Driven by You
At RaceTrac, our people make the difference. Whether you're working in a store, at our corporate office, or on the road, you'll be part of a team that brings energy, innovation, and a passion for serving others every day. We support each other, celebrate wins big and small, and create opportunities for growth at every level. With four operating divisions RaceTrac, RaceWay, Energy Dispatch, and Gulf - there's always a new challenge to take on and a new path to pursue. Join us and discover how far your career can go.
To see what #LifeatRaceTrac is like, visit our LinkedIn, Facebook, and Instagram pages.
All qualified applicants will receive consideration for employment with RaceTrac without regard to their race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.
$25k-31k yearly est. 27d ago
Restaurant Assistant Manager
Zaxby's
Shift manager job in Knoxville, TN
As the team at Zaxbys expands, we're saving a seat for you!
To our guests, Zaxbys is more than just a place to eat - it's a place to have fun, spend time with friends, and enjoy great food.
To our team members, Zaxbys is an indescribably great place to work!
Assistant Managers are responsible for ensuring that the restaurant delivers great experiences to guests while maintaining operational standards. You will manage the daily operations of the restaurant ensuring that the team properly follows all processes, policies, and procedures.
Why work at Zax?
BONUS POTENTIAL (Paid Quarterly): Up to 12% of Annual Earnings
FREE Meals On Shift & 50% Off Meals Off Shift
Paid Time Off
Paid Holidays
Paid Training
Early Access to Pay
Recognition Program
Employee Referral Program
Opportunities to Advance
Benefits
Medical Insurance
HSA Option Available
Dental Insurance
Vision Insurance
Short-Term Disability
Long-Term Disability
Employer Paid Life Insurance
401(k) With Employer Match
100% match of first 3% contribution + 50% match of next 2% contribution
Additional eligibility requirements
Duties and Responsibilities
Complete all training requirements including:
Zaxbys Assistant Manager Development Plan
Food Safety Certification and Manager Certification
Any additional training required by Zax LLC
Enhance guest experiences by ensuring that team members satisfy and exceed guest expectations
Ensure team members receive proper training including ongoing coaching and development
Create an effective work schedule following company standards and local laws
Plan and delegate shift assignments including communicating expectations and adjusting as needed
Supervise, provide leadership, and coach team members to perform at their highest level of ability and strive to achieve quarterly goals
Ensure service, product quality, and cleanliness standards are consistently upheld
Communicate performance concerns to your General Manager
Assist with performance reviews and mentor and develop team members
Create and maintain a positive culture and healthy team morale through recognition and leading by example
Handle and report guest and team member complaints/concerns/injuries timely and in a friendly and respectful manner
Ensure processes, policies, and procedures are properly followed throughout daily operations
Maintain operational standards and ensure compliance with all Zaxby's Franchising LLC and Zax LLC guidelines, policies, and procedures
Maintain compliance with federal, state, and local laws and guidelines
Utilize management tools and keep neat, accurate, and current records
Other responsibilities
Maintain an attitude of flexibility that allows performance above and beyond the parameters of this position description
Ensure the team works safely and follows all safety guidelines and procedures
Immediately report all human resources and risk management concerns to your General Manager and District Manager
Escalate other concerns to your supervisor when appropriate
All other duties necessary to ensure restaurant operations function properly
Job Qualifications
The following requirements must be met in order to qualify for this position.
Must be 18 years of age or older
Must have a valid driver's license, vehicle insurance, and reliable transportation
Open availability and ability to work a minimum of 5 days and 32 to 48 hours per week
Ability to work a flexible schedule including days, nights, weekends, and holidays
Successful completion of background check
Must possess leadership qualities, organizational skills, and ability to interact cooperatively with others
1-3 years management experience required
Restaurant management experience preferred
Capability Requirements
The following capabilities are required to perform the essential functions of this position. Reasonable accommodations that do not create an undue hardship on the company will be considered.
Sit, stand, and walk continuously
Occasionally stoop, bend, crouch, or climb, including the use of ladders
Frequently lift, push, pull, and carry up to 50 pounds, including lifting overhead
Continuous use of hands and wrists for grasping and fine manipulation
Communicate proficiently through speech, reading, and writing
Maintain effective audio-visual discrimination and perception to observe and respond to the environment
Work in an environment that features hot and cold temperature variations and exposure to food allergens
Operate and work safely with restaurant equipment including, but not limited to, knives, fryers, and potentially hazardous equipment
How much does a shift manager earn in Farragut, TN?
The average shift manager in Farragut, TN earns between $19,000 and $36,000 annually. This compares to the national average shift manager range of $23,000 to $43,000.
Average shift manager salary in Farragut, TN
$26,000
What are the biggest employers of Shift Managers in Farragut, TN?
The biggest employers of Shift Managers in Farragut, TN are: