Context
Fetch Fulfillment is a quickly-growing e-commerce-focused 3PL warehouse. The company was established in 2010 as Fusion Fulfillment and grew as a mom-and-pop until 2023, when it was acquired by the CEO and his group of investors with the goal of scaling into a nationally recognized platform.
Currently, Fetch counts 50+ brands as customers. We ship 1000 packages per day for these brands out of a single 18K SF facility in Lakewood NJ.
Fetch is seeing 5-10% month-over-month growth, driven by our reputation for unbeatable operating performance alongside some of the best tech in the industry. Other 3PLs may merge into Fetch over the next 1-3 years, driving even faster growth than we're already experiencing.
Given our growth, we now need a strong operations leader to continue scaling the team and delivering great outcomes for both current and incoming customers.
As this is a critical role for the company's success, it will report directly into the CEO.
Goals
Take over all aspects of operations management from the CEO within 90 days.
Create a high-performance operating culture with loyal, motivated, accountable staff.
Compensation
Total compensation: $116K annually, consisting of Base Salary and Performance Bonus
Base Salary: $90K base
Performance Bonus: $26K performance-based annual bonus, paid out as $500 every week - contingent on hitting 99.5% same-day shipping, 99.95% order-line fill rate, 0.05% mis-ship rate, and 350% labor leverage (invoiced labor dollars divided by direct-labor cost). These are reflective of Fetch's current operating performance and tracked live on company dashboards.
PTO: 3 weeks paid per year
401k: Available, with up to 6% company match (max allowed by law)
Health insurance: Fetch contributes up to 50% of the premium for any plan you buy for yourself + your family on getcovered.nj.gov
Requirements (will be tested during interview)
Hard skills
Bachelor's degree expected; Operations / STEM degrees preferred
Proven industrial-engineering skills: Lean / Six Sigma, time studies, process optimization
Proven ownership and execution against a continuous-improvement roadmap
Proven ability to fix a broken process
Proven ability to hire, onboard, and fire effectively across staff and management levels
Soft skills
Extreme ownership
Extreme attention to detail
Extreme drive & self-motivation
Extremely fast learner
Contagious passion & optimism
Admired leader
Superb oral communicator
Milestones
Internal-facing
Become forklift-certified and able to certify new forklift drivers for Fetch
Learn every process within the operation: Picking; Packing; Kitting; Receiving; Returns; Cycle Counts; Package intercepts; Cross-border shipments; B2B shipments
Support Fetch's Head of Customer Success on all customer-facing initiatives: new-customer launches, new-product launches, influencer campaigns, dead stock removals, peak season preparation, etc.
Document employee performance expectations in a handbook and share with current and new employees
Document every operational process and make it easy to train new hires
Be able to hire, onboard, and fire effectively at both staff and management levels, using metrics to hold staff accountable
Be able to hire, onboard, and fire temp workers for peak season
Build a resilient operation that does not require heroics from any one person. Test of success: any other person within Operations should be able to take 2 weeks off without jeopardizing Fetch's success.
Develop and execute on a continuous-improvement roadmap for the company, with particular focus on: Preparing for spikes in demand; Expanding warehouse capacity with racking & layout changes; Keeping shipping supplies in-stock
External-facing
Successively take over operational vendor relationships: carriers, staffing agencies, shipping supplies, utilities, contractors, machine dealers. Hold all vendors accountable for meeting Fetch's daily operating needs.
Price and execute new projects with customers, performing time-studies as needed
Operationally onboard all new customers brought in by the CEO & GTM team
$116k yearly 1d ago
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iGaming Operations Shift Manager
Resorts World NYC 3.7
Shift manager job in New Brunswick, NJ
Key Responsibilities
Supervise Support Agents to ensure consistent delivery of excellent customer service across all support channels.
Monitor team performance against defined KPIs and service-level agreements, taking proactive action to address gaps.
Act as the first point of escalation for complex or sensitive customer cases.
Provide day-to-day coaching, mentoring, and quality monitoring to keep agents aligned with company standards and best practices.
Support workforce scheduling, shift adherence, and coverage planning.
Assist with training programs and onboarding of new team members.
Encourage proactive service approaches and continuous improvement to enhance the player experience.
Oversee payment handling support, including player deposits and withdrawals, to ensure smooth processing and issue resolution.
Monitor and manage potential fraudulent activity, escalating cases as needed to protect both the company and players.
Collaborate with the Operations Manager to implement operational updates, improve processes, and maintain compliance with company and regulatory requirements.
Promote a team culture that reflects RW BET's position as a leader in customer experience.
Qualifications
2-3 years of experience in iGaming operations, customer support, or a related regulated industry.
Demonstrated experience supervising, mentoring, or coaching frontline staff.
Must currently reside in New Jersey and perform all work duties within the state
Strong communication, leadership, and organizational skills.
Ability to analyze performance data and provide actionable feedback.
Team player with a proactive mindset and commitment to maintaining service excellence.
Ability to work rotating shifts, including nights, weekends, and holidays, as required for operational coverage.
Ability to work effectively in a hybrid environment with flexibility for training, launches, and key team events.
Reliable internet access and a professional, distraction-free workspace when working remotely.
Position may involve occasional lifting/moving of items up to 25-50 lbs.
Why Join RW BET New Jersey LLC
Opportunity to play a key role in the growth of a rapidly expanding online and mobile gaming platform.
Collaborative team culture with exposure to operations, compliance, and player engagement.
Remote/Hybrid flexibility with the chance to participate in launches and industry events.
Competitive compensation and benefits package.
Salary: $62,500 - $70,000
$62.5k-70k yearly 54d ago
Banquet Manager - Princeton Westin
Huntremotely
Shift manager job in Princeton, NJ
What you will be doing
Responsible for ensuring banquet function guest satisfaction.
Lead, guide and train all banquet associates in how to perform their job duties to the best of their abilities.
Schedule, evaluate and lead banquet associates, provide coaching and counseling when needed.
Ensure appropriate inventory of supplies and materials needed for associates to perform their jobs, including glass, china, silver, A/V equipment, etc.
Establish, direct and review alcohol/beverage procedures to ensure adequate security and accountability.
$49k-72k yearly est. 11h ago
Certified Swing Manager
McDonald's-Plainsboro
Shift manager job in Plainsboro, NJ
Job Description Lettuce tell you why you want to join The Fonseca Organization! Our McDonald's restaurants are staffed by great people, and right now we're looking for more of them. People interested in satisfying careers with competitive benefits. People interested in growing and advancing. People with lots to offer. People like you. If you're interested (and we sure hope you are), let's get together.
Requirements:
Managers lead shifts every week, making sure customers get a fast, accurate, friendly experience every visit. A ShiftManager provides leadership to crew and other managers during a shift to ensure great Quality, Service and Cleanliness to customers.
Swing Managers perform a variety of tasks, which may include planning for each shift, monitoring performance during the shift, taking action to ensure the team is meeting McDonald's standards, monitoring safety, security, and profitability, and communicating with the next ShiftManager to help prepare him/her to run a great shift, too.
Swing Managers may also be responsible for meeting targets during their shifts and for helping their assigned Departments meet their goals.
As a Swing Manager, you may be responsible for:
-Food Safety
-Internal Communication
-Inventory Management
-Daily Maintenance and Cleanliness
-Managing Crew
-Quality Food Production
-Exceptional Customer Service
-Safety and Security
-Scheduling
-Training
Benefits:
- Tuition Assistance Program- $2,500 toward College Tuition
- High School Diploma Classes
- English Language Classes
- 401K Opportunities
- Career Development & Advancement Opportunity
- Cross Functional Training
- Flexible Schedules
- Competitive Compensation
- Health Insurance Benefits
- Scholarship Opportunities
- McPerk's, i.e. discounts on vehicles, movie tickets, phone bill, and so much more
Being a part of The Fonseca Team, you can expect the following responsibilities:
- Guest Experience Focus
- Food Safety
- Internal Communication
- Inventory Management
- Daily Maintenance and Cleanliness
- Managing Crew
- Quality Food Production
- Exceptional Customer Service
- Safety and Security
- Most importantly a can-do attitude!
We already have the McNugget's, now all we need is YOU!
Who are we?
The Fonseca Organization is a family owned business since 1980 that started with 2 restaurants, we have now grown over 25 restaurants in 4 states. We are progressive thinker's that love to hear new and fresh idea's! As we continue to grow and evolve, we implore our team to grow with us. If you are a positive, joyful, and driven person who is looking to move onto burger and better things, then you should become a part of The Fonseca Family!
$34k-53k yearly est. 28d ago
Maitre D / Banquet Manager
The Palace at Somerset Park 3.5
Shift manager job in Somerset, NJ
Join Our Leadership Team as a Maître D' / Banquet Manager
At The Palace at Somerset Park, we are proud to be one of New Jersey's most prestigious and award-winning wedding and event venues. Situated on 30 acres of beautifully landscaped grounds, we have been featured on top platforms including The Knot, WeddingWire, Manhattan Bride, and New Jersey Bride Magazine, and are consistently ranked among the top venues in the state.
We are currently seeking an experienced, service-driven Maître D' / Banquet Manager to lead and oversee the flawless execution of luxury weddings, social events, and corporate functions.
Why Join The Palace Team?
Work in a high-profile, luxury venue with a reputation for excellence
Be part of a close-knit, supportive team of industry professionals
Make a visible impact by leading major events from start to finish
Benefits:
Full-Time Positions:
Complimentary meals during shifts
Medical, dental, and vision insurance
Life insurance
Paid time off
401(k) plan
Part-Time Positions:
Complimentary meals during shifts
Paid sick time
401(k) eligibility
Who Should Apply:
Experienced banquet or fine dining professionals looking to take on a leadership role
Hospitality leaders who are passionate about delivering exceptional guest experiences
Individuals with strong attention to detail and a talent for managing teams and timelines
Candidates who thrive in high-energy, customer-facing environments
Be a part of something extraordinary. Lead luxury events and create unforgettable moments at The Palace at Somerset Park. Apply today and bring your hospitality leadership to one of New Jersey's most celebrated venues.
Job Title: Maître D / Banquet Manager
Company: The Palace at Somerset Park
Reports To: Food and Beverage Director or Director of Catering
Pay Range: $20 - $25 an hour Based on Experience
Job Description:
The Maître D / Banquet Manager is responsible for overseeing all aspects of banquet operations at The Palace at Somerset Park. This role ensures seamless coordination and execution of events while upholding the highest standards of service and hospitality. The position plays a key role in achieving catering revenue, maintaining profit margins, and ensuring client satisfaction through exceptional service and detailed event management.
Responsibilities:
Serve as the ambassador for The Palace's service vision to both employees and guests.
Create a multi-sensory environment reflective of The Palace's luxurious experience.
Recruit, train, and develop banquet staff to deliver exceptional service.
Coordinate with the catering and sales teams to confirm function details and requirements.
Synchronize timing and execution with the Executive Chef and culinary team.
Manage all event logistics including room setup, equipment functionality, and service flow.
Schedule banquet staff in line with specific event needs and communicate responsibilities clearly.
Monitor event progress, address issues proactively, and ensure service excellence throughout.
Oversee inventory and maintenance of banquet equipment and supplies.
Prepare departmental budget and monitor expenses versus budget goals.
Ensure all banquet spaces meet or exceed The Palace's presentation and cleanliness standards.
Develop and implement employee engagement strategies.
Maintain strong client relationships through communication, attention to detail, and post-event follow-up.
Work closely with clients, including brides and grooms, to finalize event logistics and ensure successful execution.
Actively engage with guests during functions to ensure satisfaction and address concerns.
Skills:
Strong leadership and interpersonal skills
Excellent communication (verbal and written)
Exceptional organizational and time management abilities
Ability to multitask under pressure
Keen attention to detail
Guest-focused mindset with commitment to outstanding service
Proficiency in staff scheduling and resource management
Keys to Success:
Focus on the Customer - Ensure all guest interactions reflect warmth, professionalism, and attentiveness.
Build Strong Relationships - Collaborate effectively with clients, guests, vendors, and team members.
Take Responsibility - Own outcomes, decisions, and opportunities for improvement.
Attend to Details - Ensure every aspect of event service is accurate, polished, and guest-ready.
Foster Teamwork - Encourage collaboration and open communication among staff.
Improve Continuously - Always seek ways to enhance operations, service, and personal performance.
Share Information - Keep communication flowing between departments and team members.
Think Critically - Solve problems efficiently and make informed decisions under pressure.
Physical Demands:
Regularly required to stand and walk for extended periods.
Frequent use of hands and fingers to handle tools, equipment, and service items.
Must be able to speak and hear clearly in busy environments.
Occasionally required to sit, reach with arms, climb, balance, stoop, kneel, crouch, or crawl.
May be required to taste or smell food/beverages during service or preparation checks.
$20-25 hourly 60d+ ago
Restaurant & Bar Manager - $70K-$75K | Weekly Pay
Mis En Place 3.9
Shift manager job in Mount Holly, NJ
Schedule: Full-Time | 5 Days/Week
Total compensation opportunity up to $80K annually, including performance-based incentives.
The Opportunity
A long-standing, family-owned neighborhood tavern in Eastampton, NJ is hiring a full-time Restaurant & Bar Manager to lead daily operations and support a stable, guest-focused hospitality team.
This is not a turnaround role. You'll step into an established operation with consistent staffing, supportive ownership, and realistic expectations-ideal for a manager who values structure, teamwork, and a respectful work environment.
Why You'll Love This Role
$70,000-$75,000 base salary
Paid weekly
Paid time off (PTO)
Performance-based incentives (total comp up to $80K)
Employee dining perks and discounts
Free on-site parking
Closed major holidays (Christmas, Easter, Thanksgiving, July 4th week)
Stable, family-owned business with long-term growth potential
Supportive leadership and a positive team culture
Your Role
As Restaurant & Bar Manager, you'll oversee daily front-of-house operations while maintaining high standards for service, hospitality, and team engagement.
You will:
Lead and support FOH staff
Train, coach, and motivate team members
Assist with scheduling, service flow, and guest relations
Manage inventory, ordering, and receiving
Ensure food safety and sanitation compliance
Coordinate closely with back-of-house leadership
Uphold a calm, guest-first, professional culture
What You Bring
2+ years of restaurant management or supervisory experience
(tavern, bar, or casual dining preferred)
Strong leadership, communication, and organizational skills
Calm, professional presence during busy service
Food safety or ServSafe certification preferred
BOH knowledge a plus
Ability to lift up to 50 lbs and stand for extended periods
Bilingual (English/Spanish) helpful, not required
Requirements
Must be 18 years or older
Reliable transportation
Authorization to work in the U.S.
How to Apply
Submit:
Your resume with full contact information
Two professional references (supervisor name + email)
Qualified candidates will be contacted to schedule an interview.
$70k-75k yearly 23d ago
Care Manager (CNA) All Shifts
Monarch Communities 4.4
Shift manager job in Brick, NJ
Monarch/Brandywine Senior Living
Company Culture and Values: At Monarch Communities, we value compassion, innovation, and community. Our team is committed to making a meaningful impact on the lives of our residents and fostering a collaborative and supportive work environment.
Job Description
The Caregiver will report to Health & Wellness Director. The Caregiver is Full-Time; Part-Time, non-exempt, hourly and/or Per-Diem.
Full-Time: 3pm-11pm
Part-Time 7am - 3pm and 11pm - 7am
Per-Diem: All Shifts Available
Salary Range: $21.00 - $22.00 Hourly
Job Overview -
Assists residents in all aspects of their daily life as indicated in the resident's care plan, including personal care, food service, housekeeping, laundry, behavior management, socialization, and activities.
Responsibilities and Duties
Provide resident care to residents that include bathing, dressing, toileting, and feeding, as outlined in their care plan
Maintain the safety, comfort, dignity, and confidentiality of all residents
Escort residents to meals and activities
Ensures all assigned residents are clean, neatly dressed and groomed, safe, and fed during assigned shifts
Document all services provided to your assigned residents during your shift
Report any change of condition in a resident immediately to your supervisor
Qualifications
Certified Nursing Assistant or Certified Home Health Aid
Knowledge and experience in working with the elderly population, preferred dementia experience
Physical Abilities
While performing the duties of this job, the associate is often required to stand, walk, sit, use fine and gross motor skills, reach with hands and arms, balance, stoop, kneel, crouch, talk, hear, and smell.
An individual in this position will be required to lift or carry weight in up to 50 lbs. Intermittent physical activity includes lifting and supporting residents. The associate must use proper body mechanics.
Additional Information
Benefits Offered (Full Time):
Health Insurance: Medical/Rx, Dental, and Vision
Ancillary Benefits: Life Insurance/AD&D, Short Term Disability and Long-Term disability
Basic Life & Accidental Death & Dismemberment (AD&D) Insurance
FSA (Commuter/Parking)
Employee Assistance Program (EAP)
401(k) Retirement with Company Match
Paid Time Off (PTO) and Holidays
Tuition Reimbursement
Other Compensation Programs:
Employee Referral Bonus
Resident Referral Bonus
Benefits Offered (for Part-Time Employees):
Paid Time Off (PTO) and Holidays
Flexible Schedule
On the job training
Employee Assistance Program (EAP)
Free Parking
Other Compensation Programs:
Employee Referral Bonus
Resident Referral Bonus
Benefits Offered (Per Diem Employees):
Flexible Schedule
On the job training
Free Parking
Benefits Offered (Per Diem Employees):
Flexible Schedule
On the job training
Free Parking
Equal Opportunity Statement:
Monarch Communities and Brandywine Senior Living is an Equal Opportunity Employer.
We comply with all applicable federal, state, and local laws. We celebrate diversity and are committed to creating an inclusive environment for all employees.
$21-22 hourly 31d ago
Shift Manager - $16.86-$18.18/hr - Sunoco Store #7744, Cheesequake Rest Area, Garden State Parkway, South Amboy, NJ
Energy Transfer 4.7
Shift manager job in South Amboy, NJ
As a ShiftManager, you'll be joining a world class company that has 130 years of experience servicing our customers and providing great jobs for great people like you! At Sunoco, our employees come first and when you join us you are joining a family!
Your mission is to ensure that your customers and employees experience a friendly, safe, and enjoyable store experience that results in repeat business and a high performance team. Join us in our commitment to serving our local communities and maintaining our iconic American brand. We offer a competitive hourly rate, health insurance, a retirement plan, and abundant fast track career opportunities! Our mission is to ensure that our customers and employees experience a friendly, safe, and enjoyable store experience that results in repeat business and a high performance team.
Additionally, we offer the following bonuses:
Referral bonus:
* $1,000 for successfully referring a new hire to the store
* This bonus to be paid out in three increments: $250 after 30 days, $250 after 60 days, and $500 after 180 days
* The referred employee must be active at the time of bonus payment and in good standing
Qualifications/Experience/Education:
* Customer service, leadership, & basic computer skills
* Retail experience is a plus but not required (we will train you!)
* Ability to lift/carry up to 25 pounds and operate a dolly/handcart for heavier items
* Previous customer service experience is a plus.
* High school diploma or general education degree (GED) is preferred, or equivalent experience.
$34k-42k yearly est. 4d ago
Hourly Manager
Friendly's 3.6
Shift manager job in Voorhees, NJ
The Hourly Manager is Responsible and Accountable for:
Manage daily restaurant operations with a focus on flawless execution, increasing profit and enhancing the guest experience
Labor Scheduling/Revenue Control- Meets shift goals for service, sales, and controls (revenue, food and labor). Checks out all crew members to follow up on shift goals and assignments and to provide feedback.
Crew Training and Certification- Trains and develops crew members, creates an environment that is conducive to learning by allowing people to make mistakes as they learn. Quickly addresses employees who are not successfully completing their plans and redirect their efforts.
Recruitment and Selection- Provides candidates with appropriate and timely information about the position, the organization, and the selection process.
Service & Marketing- Execute Local Store Marketing, Act as LSM Ambassador, maintain celebration calendar, maintain menu boards/marquees, ensure all POP and menus are current, Execute BFF program, manage in-store contests, maintain retail cabinet per plan-o-gram.
Execution of Housekeeping Systems- DOP's posted weekly, follow up on execution and completion, cleanliness score on guest feedback system, QA audits, and Board of Health audits, monitor Ecolab services, maintain appropriate levels of cleaning supplies within budget.
Maintenance and Repair- facilities maintenance score and action plan on QA audits, completion of weekly PM checklists, Identify M&R issues, maintain restaurant lighting per standard.
Requirements:
Experience: minimum of one (1) year of restaurant management experience. Must have a proven track record of achieving results and building successful teams.
Education: High school graduate or GED equivalent
The Hourly Manager is Responsible and Accountable for:
Manage daily restaurant operations with a focus on flawless execution, increasing profit and enhancing the guest experience
Labor Scheduling/Revenue Control- Meets shift goals for service, sales, and controls (revenue, food and labor). Checks out all crew members to follow up on shift goals and assignments and to provide feedback.
Crew Training and Certification- Trains and develops crew members, creates an environment that is conducive to learning by allowing people to make mistakes as they learn. Quickly addresses employees who are not successfully completing their plans and redirect their efforts.
Recruitment and Selection- Provides candidates with appropriate and timely information about the position, the organization, and the selection process.
Service & Marketing- Execute Local Store Marketing, Act as LSM Ambassador, maintain celebration calendar, maintain menu boards/marquees, ensure all POP and menus are current, Execute BFF program, manage in-store contests, maintain retail cabinet per plan-o-gram.
Execution of Housekeeping Systems- DOP's posted weekly, follow up on execution and completion, cleanliness score on guest feedback system, QA audits, and Board of Health audits, monitor Ecolab services, maintain appropriate levels of cleaning supplies within budget.
Maintenance and Repair- facilities maintenance score and action plan on QA audits, completion of weekly PM checklists, Identify M&R issues, maintain restaurant lighting per standard.
Requirements:
Experience: minimum of one (1) year of restaurant management experience. Must have a proven track record of achieving results and building successful teams.
Education: High school graduate or GED equivalent
$40k-61k yearly est. 60d+ ago
Shift Manager
Fresh Dining Concepts
Shift manager job in Edison, NJ
Fresh Dining Concepts is the leading Franchisee of ToGo Foods - the Franchisor for Auntie Anne's, Carvel, Cinnabon, and Jamba Juice. We have locations across the United States and are looking to add to our amazing team!
A ShiftManager functions as the person in charge of the store in the absence of, or as directed by the General Manager, the Assistant Manager, or Store Manager for the duration of their assigned shift. You will be executing store operations, supervising Team Members, and delegating tasks as necessary. The ShiftManager is responsible for the preparation and presentation of Auntie Anne's, Cinnabon, Jamba Juice, or Carvel products to their guests, and for the maintenance of the store premises and equipment, in accordance with Fresh Dining Concepts, LLC Auntie Anne's and Cinnabon operation standards and policies. This role is critical in providing our guests with outstanding experience.
Essential Duties and Responsibilities:
Include but are not limited to:
Perform all the Team Member's responsibilities such as preparing dough and other products (lemonade, butter, dips, Cinnabons and yogurt). Roll, twist, dip, shape, bake, and bag pretzels /Cinnabons/yogurt.
Prepare specialty pretzels or other brand products for Cinnabon and Auntie Anne's.
Insert, rotate, and remove pretzel/Cinnabon trays; monitor ovens for correct baking time and product color.
Responsible for overseeing exceptional customer in-store experience by embodying the brand core values (F.I.B.E.R. and B.O.O.S.T.) at all times
Execute and deliver quality store operations:
Celan Blenders, small wares, merchandise and store facility as necessary
Must be able to operate food preparation machinery (per age requirement)
Maintain stocking of all supplies per inventory guidelines
Adhere to all Jamba food, safety and security guidelines while respecting Jamba property.
Master stations operations of the store
Provide a healthy consistent product that follows health, safety, and sanitation for all products.
Supports brand adherence and supports training of team members.
Dip, drain, and fill pretzels/cinnamon in the warmer/hot plate.
Prepare drinks and bag orders using appropriate health and safety measures.
Direct and coordinate the activities of Team Members; coordinate their meal breaks and breaks per state and federal law.
Maintain a calm demeanor during periods of high volume or unusual events to keep the store operating up to standards and to set a positive example for the team.
In the event of call-offs, no-shows, etc., contact the Store Manager or Assistant Manager, as directed, and recommend a solution to secure a replacement for the shift.
Monitor product quality and adherence to proper operating procedures; complaints, as required.
Ensure guest service and a positive guest experience.
Address, respond to, and resolve guests' needs, questions, and complaints, as required.
Assure that all opening/closing procedures are performed, including all daily and scheduled, periodic (weekly, monthly if applicable) maintenance and cleaning procedures.
Responsible for store funds during shift assigned. Access to bottom safe to issue and replace shift drawers/till and access to “to make change”.
Run register reports, complete Daily Cash Reports, and hourly reading sheets. If closing, complete the Sales Log report.
Follow all cash management and cash register policies and ensure proper cash management practices are followed.
Complies with all Auntie Anne's/Cinnabon and Fresh Dining Concepts, LLC policies/procedures including relevant federal and state regulations, e.g., safety and environmental standards, OSHA, EPA, Right to Know, EEO, ADA, etc.
Qualifications
Qualifications:
Must be 18 years old or older.
6 months to 2 years of experience in retail management, food service industry, or equivalent retail experience.
Current food handler certification, or ability to obtain certification within the first 30 days as required by local law.
Basic math and basic reading skills, including simple addition, multiplication, and subtraction.
Ability to use and operate a calculator accurately.
Attention to detail.
Display the ability to develop skills in leadership, coaching others respectfully and professionally.
Stronger guest focus with excellent people skills; including a positive can-do attitude, and a teachable spirit.
Availability to work shifts, including nights, weekends, and holidays.
Compliance with all health and sanitation laws and regulations.
Preferred Qualifications
Experience in computers, smart phones, iPads, retail handhelds, and POS systems.
General knowledge and understanding of the food industry or retail operations preferred, but not required.
Job Requirements/Physical Demands:
The essential job functions are prolonged/stationary standing, walking, squatting, bending, and repetitive and constant hand/arm motions (i.e., rolling, dipping pretzels/Cinnabon).
The ability to lift to 50+ pounds.
Ability to work in a fast-paced, highly stressed environment when dealing with point-of-sale system/guests/staff.
Work with agility.
Occasional long hours within the state and federal applicable laws.
Age Requirements
(Cinnabon / Auntie Anne's) Oven - minimum age to operate is 16 years old (16-year-old not able to use freight elevator)
(Cinnabon / Auntie Anne's) Mixer - minimum age to operate is 18 years old.
License/Certifications:
Reliable transportation.
Current ServSafe certification required. If certification is not current, must pass ServSafe certification within 30 days of employment.
Food Handler Permit as required by local laws.
Compliance with all local Health Department requirements.
Work Environment:
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.
The duties, responsibilities, and requirements presented in this job description are intended to be representative in nature and should not be construed as an exhaustive list.
$28k-39k yearly est. 9d ago
Shift Leader
Dev 4.2
Shift manager job in Mount Laurel, NJ
Company DescriptionJobs for Humanity is partnering with Wegmans Food Markets to build an inclusive and just employment ecosystem. Therefore, we prioritize individuals coming from the following communities: Refugee, Neurodivergent, Single Parent, Blind or Low Vision, Deaf or Hard of Hearing, Black, Hispanic, Asian, Military Veterans, the Elderly, the LGBTQ, and Justice Impacted individuals. This position is open to candidates who reside in and have the legal right to work in the country where the job is located.
Company Name: Wegmans Food Markets
Job DescriptionSchedule: Full time
Availability: Morning, Afternoon, Evening (Includes Weekends).
Age Requirement: Must be 18 years or older
Location: Mount Laurel, NJ
Address: 2 Centerton Road
Pay: $20 - $22.50 / hour
Job Posting: 12/04/2023
Job Posting End: 01/03/2024
Job ID:R0192374
We're looking for entry-level leaders who are passionate and ready to collaborate, lead, and give their best every day! In this role, your responsibilities will consist of both coordinating and troubleshooting daily activities of our customer service employees, as well as taking part in store management duties and projects. Through these responsibilities you will gain a deep understanding of our values, business measures and operations, experiencing everything from daytime to nighttime hours, often acting as a liaison between different areas of the store. You will be responsible for leading and developing a team of customer service focused team members, ensuring they have the tools and resources to be successful at their jobs. If you love to work in a fast-paced, energetic environment where no two days are the same, then this is the role for you!
What will I do?
Independently manage store operations between daytime and nighttime hours, acting as key leader and liaison among teams and various departments throughout the store; responsible for closing and/or opening the store, as part of a varied schedule that changes on a weekly basis
Partner with department management to prioritize and delegate tasks and ensure the Front End/customer checkout operations runs efficiently, monitoring the business and customer traffic throughout the store, managing the right number of open checkout lanes and running register when necessary to reduce customer wait time
Manage performance of a team of Customer Service employees, providing resources, training, feedback, and development opportunities
Provide Incredible Customer Service to customers and employees alike, acting as a champion throughout the store for our values and standards
Quickly react to situations that arise, partnering with store leadership to problem solve operational challenges
Participate in and/or lead special projects and assignments across the store with the goal of bringing employees together and enhancing the Company culture
Required Qualifications
1 or more years of work experience, preferably in customer service, or a college degree
Computer skills
Proven ability to multi-task and handle interruptions in a fast-paced environment
Preferred Qualifications
Experience leading a team
Ability to quickly learn and adapt to new situations and subject matters
At Wegmans, we've long believed we can achieve our goals only if we first fulfill the needs of our people. Putting our people first and offering competitive pay and a variety of benefits & perks is just the start of what it means to work at Wegmans.
Whether through premium pay for working on Sundays or holidays, offering industry-leading health care coverage and wellness programs to support physical, financial, and emotional well-being, or paid time off (PTO) to help you balance work and life, we've got something for everyone.
And because we care about the wellbeing and success of every person, we recognize each person has their own unique scheduling needs. We're proud to offer flexibility in scheduling so our employees can prioritize what is most important to them. Our large, high-volume stores and 24x7 operations allow for personalized schedules that balance an employee's individual needs with the needs of our business and each department.
Comprehensive benefits*
Paid time off (PTO) to help you balance your personal and work life
Higher premium pay rates for working Sundays or on a recognized holiday
Health care benefits that provide a high level of coverage at a low cost to you
Retirement plan with both a profit-sharing and 401(k) match
A generous scholarship program to help employees meet their educational goals
LiveWell Employee & Family program to support your emotional, work-life and financial wellness
Exclusive discounts on electronics, entertainment, gym memberships, travel and more!
And more!
***Certain eligibility requirements must be satisfied and offerings may differ based upon area or the company and/or position.
For 25 years in a row, our employees have put us on the FORTUNE magazine's list of the 100 Best Companies to Work For . Discover what it means to work for a family-owned, mission-driven, values-based company that believes in caring, respect, empowerment, high standards and making a difference in the community. Because with a family-like atmosphere of shared support, leaders who have your best interest at heart and growth as part of everything we do, Wegmans is the place for you to do what you love-and love what you do.
$20-22.5 hourly 60d+ ago
Shift Manager - All Shifts
McDonald's-Piscataway
Shift manager job in Piscataway, NJ
Job Description Lettuce tell you why you want to join The Fonseca Organization! Our McDonald's restaurants are staffed by great people, and right now we're looking for more of them. People interested in satisfying careers with competitive benefits. People interested in growing and advancing. People with lots to offer. People like you. If you're interested (and we sure hope you are), let's get together.
Requirements:
Managers lead shifts every week, making sure customers get a fast, accurate, friendly experience every visit. A ShiftManager provides leadership to crew and other managers during a shift to ensure great Quality, Service and Cleanliness to customers.
Swing Managers perform a variety of tasks, which may include planning for each shift, monitoring performance during the shift, taking action to ensure the team is meeting McDonald's standards, monitoring safety, security, and profitability, and communicating with the next ShiftManager to help prepare him/her to run a great shift, too.
Swing Managers may also be responsible for meeting targets during their shifts and for helping their assigned Departments meet their goals.
As a Swing Manager, you may be responsible for:
-Food Safety
-Internal Communication
-Inventory Management
-Daily Maintenance and Cleanliness
-Managing Crew
-Quality Food Production
-Exceptional Customer Service
-Safety and Security
-Scheduling
-Training
Benefits:
- Tuition Assistance Program- $2,500 toward College Tuition
- High School Diploma Classes
- English Language Classes
- 401K Opportunities
- Career Development & Advancement Opportunity
- Cross Functional Training
- Flexible Schedules
- Competitive Compensation
- Health Insurance Benefits
- Scholarship Opportunities
- McPerk's, i.e. discounts on vehicles, movie tickets, phone bill, and so much more
Being a part of The Fonseca Team, you can expect the following responsibilities:
- Guest Experience Focus
- Food Safety
- Internal Communication
- Inventory Management
- Daily Maintenance and Cleanliness
- Managing Crew
- Quality Food Production
- Exceptional Customer Service
- Safety and Security
- Most importantly a can-do attitude!
We already have the McNugget's, now all we need is YOU!
Who are we?
The Fonseca Organization is a family owned business since 1980 that started with 2 restaurants, we have now grown over 25 restaurants in 4 states. We are progressive thinker's that love to hear new and fresh idea's! As we continue to grow and evolve, we implore our team to grow with us. If you are a positive, joyful, and driven person who is looking to move onto burger and better things, then you should become a part of The Fonseca Family!
$28k-39k yearly est. 13d ago
Shift Manager- Burger King
BKC
Shift manager job in Hammonton, NJ
🍔 Job Title: ShiftManager - Burger King 💰 Pay Rate: $16.50 - $17.50 per hour
At Burger King, we're all about serving up flame-grilled perfection - and that starts with amazing team members and strong leadership. We're looking for a ShiftManager who's ready to lead the crew, drive performance, and deliver the world-famous BK experience to every guest. You'll report directly to the Restaurant General Manager (RGM) and help ensure daily operations run smoothly while coaching and inspiring your team.
If you're motivated, energetic, and passionate about great food and great service, this is your chance to grow with the Burger King family!
🔥 What You'll Do
Drive Profitability:
Keep our inventory in check with daily, weekly, and monthly inspections.
Place and receive truck orders like a pro.
Track restaurant assets and ensure preventative maintenance is on point.
Maintain strict cash control and security procedures.
Deliver an Exceptional Guest Experience:
Lead your team to provide fast, friendly, and accurate service every shift.
Ensure every guest leaves satisfied - because at BK, our guests come first.
Lead and Develop People:
Coach Shift Coordinators and Team Members to build skills, confidence, and teamwork.
Inspire your crew to exceed performance goals and operational standards.
Keep Operations Running Smoothly:
Direct the team for accurate, efficient food preparation while meeting speed-of-service goals.
Uphold Burger King's high standards for cleanliness, safety, and brand consistency.
📝 What You Bring to the Table
Minimum 18 years of age.
At least 2 years in quick-service restaurants, as a Team Member or Assistant Manager.
Basic knowledge of P&L and how to influence profitability.
Strong leadership and coaching skills.
A passion for guest service and building great teams.
Flexibility to work evenings, weekends, and holidays.
Strong understanding of Food Safety and Health Inspection requirements
Open Availability- To be able to work evenings/nights, weekends, holidays, and flexible shifts.
💪 Physical Requirements
Lift, move, and stack cartons up to 50 lbs.
Stand and walk long periods during shifts.
Climb stools or ladders and reach for items on shelves.
Frequent bending, stooping, sweeping, and mopping.
Exposure to fluctuating temperatures in cooking, cooler, and freezer areas.
🎁 Benefits
Competitive starting pay ($16.50 - $17.50/hr.)
Opportunities for career growth in a global brand
Medical Insurance
401(k) retirement plan
Paid Time Off
Training programs to build your leadership skills
Join the Burger King Family!
If you're ready to lead a crew, grow your career, and deliver flame-grilled greatness, apply today!
BKC is an equal opportunity employer. All qualified applicants are encouraged to apply.
$16.5-17.5 hourly Auto-Apply 60d+ ago
Barista/Shift Supervisor
Cornerstone Consulting Group 3.7
Shift manager job in Atlantic City, NJ
Our client is looking for passionate, kind and engaged people to join our team. Our dream barista is someone who wants to excel in all things and tasks they perform, from maintaining the cleanest bar in the world, to pouring that perfect shot to providing a memorable experience for guests. They have a great work ethic, take pride in their craft and are fun to work with.
Provide world-class customer service by delivering the four core service principles of the cafe: provide timely and friendly cafe service, upsell, maintain product presentation standards, and maintain cafe cleanliness.
Prepare and serve drinks and food in accordance with health code and cafe standards.
Perform all support tasks in the cafe, including but not necessarily limited to baking, cleaning cases and equipment, and restocking displays, in accordance with cafe standards.
Maintain cafe cleanliness at all times, including but not necessarily limited to cleaning tables, maintaining the condiment bar, and removing trash in accordance with cafe standards.
QUALIFICATIONS
You sell and share your knowledge with customers and other cafe servers, contributing to the overall success of your store.
You relate easily to others, building rapport and collaborative relationships with the store team and customers.
You acknowledge, greet, and listen effectively to customers to ensure courteous and quick service.
You take the initiative to expand your knowledge and understanding of the business.
You are comfortable in a changing environment, with multitasking, with learning new systems and processes, and with assisting in all areas of the store.
You comply at all times with the Standards, Policies, and Code of Business Conduct and Ethics
Our stores are open daily, which requires early morning, evening, weekend, and holiday availability.
You should be capable of using a computer and cash register.
ADDITIONAL INFORMATION
All your information will be kept confidential according to EEO guidelines.
Client Offers:
Opportunities for Advancement
Flexible Schedules
Employee Discounts
Competitive Compensation
401K Investment Program
Healthcare Coverage*'
Generous Paid Time Off Benefits*
Management Incentive Compensation Programs*
Certain Benefits Have Position Requirements*
$51k-75k yearly est. 60d+ ago
Shift Manager - Slots
Casino and
Shift manager job in Atlantic City, NJ
Why Bally's?
Bally's Corporation is a global casino-entertainment company with a growing omni-channel presence, currently owning and managing 15 casinos across 10 states, a golf course in New York, a horse racetrack in Colorado, and having access to OSB licenses in 18 states. The recent acquisition of Aspers Casino in Newcastle, UK, further expands its international footprint and enhances its diverse entertainment offerings. It also owns Bally's Interactive International, formerly Gamesys Group, a leading, global, interactive gaming operator, Bally Bet, a first-in-class sports betting platform, and Bally Casino, a growing iCasino platform.
With 10,600 employees, the Company's casino operations include approximately 15,300 slot machines, 580 table games, and 3,800 hotel rooms. Bally's also has rights to developable land in Las Vegas post the closure of the Tropicana.
Upon completion of the announced merger with The Queen Casino & Entertainment Inc. (“Queen”), the above portfolio is expected to be supplemented with four additional casinos across three states, one of which will be an additional state that expands Bally's jurisdiction of operations to include the state of Iowa. Queen will also add over 900 employees, and operations that currently include approximately 2,400 slot machines, 50 table games, and 150 hotel rooms to the Bally's portfolio. Bally's will also become the successor of Queen's significant economic stake in a global lottery management and services business through its investment in Intralot S.A. (ATSE: INLOT).
The Role:
The primary responsibility of this position will be to function as a ShiftManager Slot Services and function as the key licensed Slot ShiftManager.
Responsibilities:
• When functioning as a supervisor, develops and maintains a rapport with slot players and handles escalated customer concerns.
• Observes, supervises, and countersigns hand-paid jackpots when required.
• Access NJ Family Services Taxpayer data base to scan for any delinquent JP winners.
• Coordinates with Security and other related departments to ensure appropriate guest service. Assists in the development of training programs.
• Trains all new employees, retrains existing employees, and evaluates training programs to determine competence levels of employees.
• Oversees compliance with all state regulations and accompanying internal controls as applied to the slot operations function including, but not limited to safeguarding funds, reviewing documents for completion and accuracy, and monitoring employees' activities.
• Assists in hiring, scheduling, performance evaluations and all other employee support/related functions. Must be able to lift and/or carry objects weighing up to 40 lbs.
• When not functioning as the Supervisor, assists the Manager with recommending proper staffing levels and approving scheduling.
• Monitors activities that could affect the efficiencies and effectiveness of the department, including the internal control environment.
• Ensures maximum productivity, and a smoothly run operation.
• Ensures facilities and equipment are available and functioning.
• Inspires others with a clear direction by understanding and demonstrating a high level of commitment and energy in all endeavors.
• Consistently demonstrates superior customer service skills and acts as a positive role model for all employees. Conveys positive energy and enthusiasm focusing on the guest interaction.
• Continuously improves service by evaluating service breakdowns using guest feedback, data, and behavior.
• Communicates service breakdowns and team plans in buzz sessions and facilitates opportunity-seeking meetings to consistently involve all team members in service improvements.
• Immediately addresses service breakdowns and follows up to ensure guest satisfaction.
• Keeps team well informed of property promotions and events.
• Develops highly skilled, successful employees, sets realistic and measurable service standards, and holds employees accountable for meeting them.
• Clearly communicates and enforces company expectations including Code of Commitment, policies, procedures, department goals and business strategy.
• Addresses employee performance issues, coaches for improvement, and provides ongoing feedback
• Uses EOS data to improve the workplace, listens and responds to employees, recognizes and rewards individual and team performance.
• Consistently follows company policies, procedures, and industry regulations, maintains accurate and up-to-date employee records, and completes performance reviews timely.
• Takes personal responsibility for creating an atmosphere of luck.
• Other duties as assigned.
Qualifications:
• Strong interpersonal and communications skills required.
• Knowledge of casino rules, regulations, and procedures.
• Strong leadership and customer relations skills.
What's in it for you:
Competitive Salary with annual performance reviews
Comprehensive health coverage plan that includes medical, dental, and vision
401(K)/ Company Match
Access Perks and Childcare discounts.
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
Let Bally's Bet on You - We can't wait to meet you!
Premier is an equal opportunity employer subject to the rules and regulations of the NJDGE”.
$46k-59k yearly est. 34d ago
Assistant Manager - Willow Ridge Plaza
The Gap 4.4
Shift manager job in Marlton, NJ
About Old Navy Forget what you know about old-school industry rules. When you work at Old Navy, you're choosing a different path. From day one, we've been on a mission to democratize fashion and make shopping fun again. Our teams make style accessible to everyone, creating high-quality, must-have fashion essentials for the whole family, with love, season after season.
We opened our first store in 1994 in San Francisco and have been on a roll ever since. We cultivate a community of playful personalities that thrive in a fast-paced environment where our employees can be their most authentic selves. Here, we're family.
About the Role
As an Assistant Manager, you set the tone for the store and the team and help bring our brand to life for our customers. You're responsible for driving profitable sales growth through all aspects of the store including; customer and product operations, merchandising, and talent development. You are responsible for supporting the execution of the store strategy to achieve performance goals. Through collaboration with your General Manager and/or Assistant General Manager, you will teach and coach behaviors to Leads, Experts and Brand Associates to cultivate a high performing team to deliver a best-in-class experience to our customers.
What You'll Do
* Support strategies and processes to drive store sales and deliver results through a customer centric mindset.
* Recruit, hire and develop highly productive Brand Associate and Expert teams.
* Own assigned area of responsibility.
* Implement action plans to maximize efficiencies and productivity.
* Perform Service Leader duties.
* Ensure consistent execution of standard operating procedures.
* Represent the brand and understand the competition and retail landscape.
* Promote community involvement.
* Leverage omni-channel to deliver a frictionless customer experience.
* Ensure all compliance standards are met.
Who You Are
* A current or former retail employee with 1-3 years of retail management experience.
* A high school graduate or equivalent.
* A good communicator with the ability to effectively interact with customers and your team to meet goals.
* Passionate about retail and thrive in a fastpaced environment.
* Driven by metrics to deliver results to meet business goals.
* Determined to effectively lead and inspire others to learn and grow through coaching and mentoring.
* Agreeable to work a flexible schedule to meet the needs of the business, including holiday, evening, overnight and weekend shifts.
* Able to utilize retail technology. • Able to maneuver around the sales floor, stockroom and office and lift up to 30 pounds.
* Ability to travel as required.
Benefits at Old Navy
* Merchandise discount for our brands: 50% off regular-priced merchandise at Old Navy, Gap, Banana Republic and Athleta, and 30% off at Outlet for all employees.
* One of the most competitive Paid Time Off plans in the industry.*
* Employees can take up to five "on the clock" hours each month to volunteer at a charity of their choice.*
* Extensive 401(k) plan with company matching for contributions up to four percent of an employee's base pay.*
* Employee stock purchase plan.*
* Medical, dental, vision and life insurance.*
* See more of the benefits we offer.
* For eligible employees
Gap Inc. is an equal-opportunity employer and is committed to providing a workplace free from harassment and discrimination. We are committed to recruiting, hiring, training and promoting qualified people of all backgrounds, and make all employment decisions without regard to any protected status. We have received numerous awards for our long-held commitment to equality and will continue to foster a diverse and inclusive environment of belonging. In 2022, we were recognized by Forbes as one of the World's Best Employers and one of the Best Employers for Diversity.
Hourly Range: $21.30 - $29.30 USD
Employee pay will vary based on factors such as qualifications, experience, skill level, competencies and work location. We will meet minimum wage or minimum of the pay range (whichever is higher) based on city, county and state requirements.
$21.3-29.3 hourly 60d+ ago
Shift Manager (RT2395)
Racetrac 4.4
Shift manager job in Somerset, NJ
At RaceTrac, our ShiftManagers set the tone for success - leading by example, empowering team members, and making every guest feel welcome. If you're a hands-on leader who thrives in a fast-paced, team-oriented environment, this is your chance to step up and make an immediate impact. You'll play a critical role in supporting store operations, driving performance, and developing future leaders - one shift at a time.
What's In It for You?
Competitive pay and shift-based incentives
Career growth opportunities - many of our General and Co-Managers started as ShiftManagers!
Leadership development and hands-on training to sharpen your skills
Flexible scheduling to support work-life balance
A fast-paced, people-first environment where your leadership matters
Complete benefits package - including medical, dental, vision, 401(K), paid time off (PTO), and more!
What You'll Do
Lead a Winning Team on Your Shift
Set the tone with a cheerful, can-do attitude that motivates your team
Provide clear direction and step in to assist with food service, stocking, cleaning, or cash handling
Coach team members in real-time, offering guidance and support during every shift
Address guest concerns with empathy and professionalism, escalating when necessary
Drive Operational Excellence
Train and guide your team to meet RaceTrac's guest service, food safety, and cleanliness standards
Ensure proper execution of inventory, vendor check-in, and promotional communication
Oversee key store processes including write-offs, cash wrap, and compliance documentation
Lead shift change communication and ensure team alignment throughout the day
Model Communication & Accountability
Effectively relay important updates from the leadership team to shift associates
Monitor task completion and provide immediate feedback to drive results
Support a team culture rooted in accountability, respect, and teamwork
Proactively step in during busy times or challenges-showing your team what great leadership looks like
What We're Looking For
2-3 years of work experience (retail, restaurant, or food service preferred)
1+ years of leadership or supervisory experience (preferred)
Comfort in fast-paced, high-volume, guest-focused environments
Ability to follow through on tasks and coach others to do the same
Strong communication and team building skills
Must Haves for this Role
High School Diploma or GED (in progress or completed)
Ability to lift up to 50 lbs. and perform physical tasks without frequent breaks
Willingness to obtain and maintain required permits (food handlers, alcohol server, etc.)
Fueled by Growth, Driven by You
At RaceTrac, our people make the difference. Whether you're working in a store, at our corporate office, or on the road, you'll be part of a team that brings energy, innovation, and a passion for serving others every day. We support each other, celebrate wins big and small, and create opportunities for growth at every level. With four operating divisions RaceTrac, RaceWay, Energy Dispatch, and Gulf - there's always a new challenge to take on and a new path to pursue. Join us and discover how far your career can go.
To see what #LifeatRaceTrac is like, visit our LinkedIn, Facebook, and Instagram pages.
All qualified applicants will receive consideration for employment with RaceTrac without regard to their race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.
Responsibilities:
Clean, Safe, Fast & Full
Supervises and monitors adherence to all safety-related regulations, including food safety regulations.
Participates in daily store operational activities as needed:
Rings up guests on a cash register
Ensures the store is clean and well maintained
Stocks shelves and coolers and takes inventory on shelf items.
Has the ability to lift up to 50 pounds and to repeatedly bend, stand, and reach while on the job, with no or infrequent breaks.
Guest
Greets and interacts with new and regular guests in a genuine manner and suggests products that complement purchase to enhance the guest experience.
Manages the store operations on designated shifts.
Maintains inventory in a neat and organized manner.
Provides prompt, efficient and courteous service.
Fosters positive and professional relationships with co-workers and guests, communicates respectfully, and maintains a consistent team-oriented attitude.
Addresses any employee and guest concerns on designated shifts.
People
Sets a leading example of RaceTrac's Core Values, Leadership Qualities and the RaceTrac Way to entire team.
Oversees, coaches, trains and develops store team members.
Directs, plans and apportions the work of store team members on designated shifts.
Qualifications:
All qualified applicants will receive consideration for employment with RaceTrac without regard to their race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.
$32k-38k yearly est. Auto-Apply 60d+ ago
Shift Manager - Slots
Bally's Corporation 4.0
Shift manager job in Atlantic City, NJ
Why Bally's? Bally's Corporation is a global casino-entertainment company with a growing omni-channel presence, currently owning and managing 15 casinos across 10 states, a golf course in New York, a horse racetrack in Colorado, and having access to OSB licenses in 18 states. The recent acquisition of Aspers Casino in Newcastle, UK, further expands its international footprint and enhances its diverse entertainment offerings. It also owns Bally's Interactive International, formerly Gamesys Group, a leading, global, interactive gaming operator, Bally Bet, a first-in-class sports betting platform, and Bally Casino, a growing iCasino platform.
With 10,600 employees, the Company's casino operations include approximately 15,300 slot machines, 580 table games, and 3,800 hotel rooms. Bally's also has rights to developable land in Las Vegas post the closure of the Tropicana.
Upon completion of the announced merger with The Queen Casino & Entertainment Inc. ("Queen"), the above portfolio is expected to be supplemented with four additional casinos across three states, one of which will be an additional state that expands Bally's jurisdiction of operations to include the state of Iowa. Queen will also add over 900 employees, and operations that currently include approximately 2,400 slot machines, 50 table games, and 150 hotel rooms to the Bally's portfolio. Bally's will also become the successor of Queen's significant economic stake in a global lottery management and services business through its investment in Intralot S.A. (ATSE: INLOT).
The Role:
The primary responsibility of this position will be to function as a ShiftManager Slot Services and function as the key licensed Slot ShiftManager.
Responsibilities:
* When functioning as a supervisor, develops and maintains a rapport with slot players and handles escalated customer concerns.
* Observes, supervises, and countersigns hand-paid jackpots when required.
* Access NJ Family Services Taxpayer data base to scan for any delinquent JP winners.
* Coordinates with Security and other related departments to ensure appropriate guest service. Assists in the development of training programs.
* Trains all new employees, retrains existing employees, and evaluates training programs to determine competence levels of employees.
* Oversees compliance with all state regulations and accompanying internal controls as applied to the slot operations function including, but not limited to safeguarding funds, reviewing documents for completion and accuracy, and monitoring employees' activities.
* Assists in hiring, scheduling, performance evaluations and all other employee support/related functions. Must be able to lift and/or carry objects weighing up to 40 lbs.
* When not functioning as the Supervisor, assists the Manager with recommending proper staffing levels and approving scheduling.
* Monitors activities that could affect the efficiencies and effectiveness of the department, including the internal control environment.
* Ensures maximum productivity, and a smoothly run operation.
* Ensures facilities and equipment are available and functioning.
* Inspires others with a clear direction by understanding and demonstrating a high level of commitment and energy in all endeavors.
* Consistently demonstrates superior customer service skills and acts as a positive role model for all employees. Conveys positive energy and enthusiasm focusing on the guest interaction.
* Continuously improves service by evaluating service breakdowns using guest feedback, data, and behavior.
* Communicates service breakdowns and team plans in buzz sessions and facilitates opportunity-seeking meetings to consistently involve all team members in service improvements.
* Immediately addresses service breakdowns and follows up to ensure guest satisfaction.
* Keeps team well informed of property promotions and events.
* Develops highly skilled, successful employees, sets realistic and measurable service standards, and holds employees accountable for meeting them.
* Clearly communicates and enforces company expectations including Code of Commitment, policies, procedures, department goals and business strategy.
* Addresses employee performance issues, coaches for improvement, and provides ongoing feedback
* Uses EOS data to improve the workplace, listens and responds to employees, recognizes and rewards individual and team performance.
* Consistently follows company policies, procedures, and industry regulations, maintains accurate and up-to-date employee records, and completes performance reviews timely.
* Takes personal responsibility for creating an atmosphere of luck.
* Other duties as assigned.
Qualifications:
* Strong interpersonal and communications skills required.
* Knowledge of casino rules, regulations, and procedures.
* Strong leadership and customer relations skills.
What's in it for you:
* Competitive Salary with annual performance reviews
* Comprehensive health coverage plan that includes medical, dental, and vision
* 401(K)/ Company Match
* Access Perks and Childcare discounts.
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
Let Bally's Bet on You - We can't wait to meet you!
Premier is an equal opportunity employer subject to the rules and regulations of the NJDGE".
$44k-55k yearly est. 35d ago
MGR - BANQUETS
Seminole Hard Rock Hotel & Casino 4.0
Shift manager job in Atlantic City, NJ
The Banquet Manager is primarily responsible for the operation of the banquet Office and supervisory staff. It will also include the scheduling and supervision of the banquet staff, servers and bartenders, and coordinates all food and beverage services within the banquet department. You will help train the banquet team and oversee the implementation of hotel standards for banquet set ups, maintenance of banquet spaces, and directing overall operations to maintain and improve the food and beverage functions of banquet events.
Responsibilities
* Develop department members' knowledge and skills through education, training, coaching, corrective counseling, etc.
* Responsible for scheduling to ensure maximum coverage to the department, planning, timing and supervision of all details for successful banquet functions.
* Team Members on upcoming functions, ensure that all paperwork for servers is completed including station sheets, floor plans and specific instructional details to be followed through.
* Assist in maintaining proper inventory of tools and products (i.e., beverages, linen, notepads etc.)
* Work with the Catering/Sales team, AV Dept, Kitchen staff and Chef's to ensure all banquet operations have all required set up and all events run smoothly.
* Supervise banquet supervisor and service team and hold them accountable.
* Document one-on-one meetings, coaching and training sessions with team members and send documentation to HR in a timely manner.
* Ensure daily recap is completed at the end of every shift.
* Ensure banquet charges and covers are correctly entered into the Point-of-Sale system and Delphi.
* Maintain banquet inventory.
* Complete all brand required training.
* Complete sexual harassment and abusing conduct training as assigned.
* Continuously maintain visibility to Team Members and guests while checking on events to ensure that all is running smoothly and as expected.
* Order supplies, linens, uniforms, and outside purchases.
* Advises staff of, and adheres to, established hotel policies, food and beverage policies, labor regulations and liquor laws.
* Maintains a clean, safe, hazard-free work environment within area of responsibility.
Qualifications
* Ability to deliver a service level of service which creates an atmosphere that makes our guests want to return, giving each guest a positive, memorable entertainment experience.
* Commitment to routinely go above and beyond in the accomplishment of position responsibilities to play a role in the achievement of organizational goals.
* Ability to communicate effectively and properly in both written and spoken words.
* Proven ability to direct, motivate and develop staff.
* Ability to lead and mentor team to meet objectives.
* Adaptable to changing plans to achieve organizational goals.
* High school diploma or GED required.
* Experience in a restaurant or banquet setting.
* 5+ years of Food & Beverage experience preferred.
* Cash handling knowledge required.
#indeed AC
$50k-64k yearly est. Auto-Apply 13d ago
HOUSEPERSON - BANQUETS
Seminole Hard Rock Hotel & Casino 4.0
Shift manager job in Atlantic City, NJ
It is the responsibility of the Banquets Houseperson to set-up, break down and maintain the overall cleanliness of the banquet, showroom, and convention space. BENEFITS INCLUDE * Medical, Time Off and Retirement benefits offered through Local Union Representation
* Free Meals, Free Uniforms, Free Parking
* Discounts at Hard Rock properties around the globe
* All team members are eligible to participate in the discretionary annual bonus program
* Training and Leadership development programs
* Wellness programs including onsite information and fitness seminars
* Team Member Resource Groups
* Recognition programs
* Pay Rate $22.50
Responsibilities
* Sets up and strikes banquet, convention and meeting spaces for functions including, but not limited to, tables, chairs, staging, dance floors, and linen.
* Sets up and strikes showrooms including trash and chairs.
* Maintains overall cleanliness and presentation of banquet, convention and meeting spaces including, but not limited to trash, linen removal, rug cleanliness (vacuum, pan & broom, spot treatment) and chair cleaning.
* Coordinates proper storage of equipment and props used in the operation of the facility.
* Reports to supervisory personnel all items that need repair or replacement.
* Resolves guest requests within scope of authority; otherwise refers the matter to management. Notifies supervisor and/or Security of all unusual events, circumstances, missing items, or alleged theft.
* Performs other job-related duties as assigned.
Qualifications
* High school diploma or equivalent.
* Six (6) months previous hotel operations experience preferred.
* Ability to lift and carry up to fifty (50) pounds at a time.
* Ability to push and pull heavy items and equipment.
* Self-motivated with attention to detail.
* Ability to perform various activities such as constant standing, walking, frequent bending, reaching, kneeling, and squatting.
* Ability to multi-task several activities and duties simultaneously.
* Ability to function and act independently.
* Ability to work well with people, in a team environment, and to communicate effectively both written & oral.
* Ability to function in a fast-paced environment, under short time constraints, and within established deadlines.
* Ability to work a flexible schedule including extended hours, weekends, and holidays.
#indeed AC
How much does a shift manager earn in Toms River, NJ?
The average shift manager in Toms River, NJ earns between $24,000 and $45,000 annually. This compares to the national average shift manager range of $23,000 to $43,000.
Average shift manager salary in Toms River, NJ
$33,000
What are the biggest employers of Shift Managers in Toms River, NJ?
The biggest employers of Shift Managers in Toms River, NJ are: