Schedule: Full time Availability: Morning, Afternoon, Evening (Includes Weekends). Shifts start as early as 5am Age Requirement: Must be 18 years or older Pay: $23 - $25.25 / hour
Job ID:R0269376
EARN A BONUS UP TO $2,500! Hiring immediately!
Bring your passion for both food and people to the next level when you become a culinary leader at Wegmans. In our people-first kitchen, you'll lead a team of prep and line cooks by helping them to fine-tune their culinary skills, grow their careers, and fuel their passion for food. Your leadership, culinary expertise, and attention to detail will be key in managing daily operations and contributing to profitability. No two days are the same, and an entire store full of fresh, world-class ingredients is your pantry.
Responsibilities:
Highlight product quality, freshness and uniqueness through proper merchandising
Follow recipes, use proper knife skills, and apply cooking techniques to ensure consistency
Share your knowledge and passion for food with customers by suggesting meal ideas using products from departments around the store
Manage employee performance, including training, feedback and development opportunities
Requirements:
2+ years of prep or line cook experience
Experience leading a team
Knowledge of relevant products
Basic knife skills
At Wegmans, we've always believed we can achieve our goals only if we first fulfill the needs of our people. Putting our people first and offering competitive compensation, comprehensive benefits and a wide range of meaningful perks is just the beginning of what defines a rewarding career at Wegmans.
Comprehensive benefits*
Paid time off (PTO) to help you balance your personal and work life
Higher premium pay rates for working overtime, on Sundays, or on a recognized holiday
Health care benefits that provide a high level of coverage at a low cost to you
Retirement plan with a 401(k) match
A generous scholarship program to help employees meet their educational goals
LiveWell Employee & Family program to support your emotional, work-life and financial wellness
Our employees have put us high on Fortune 100 Best Companies to Work For list every year since it was first produced in 1998. Discover what it means to work for a mission-driven, values-based company where YOU make the difference.
*Certain eligibility requirements must be satisfied, and offerings may differ based upon area or the company and/or position.
+
At Wegmans, we've always believed we can achieve our goals only if we first fulfill the needs of our people. Putting our people first and offering competitive compensation, comprehensive benefits and a wide range of meaningful perks is just the beginning of what defines a rewarding career at Wegmans.
Comprehensive benefits*
Paid time off (PTO) to help you balance your personal and work life
Higher premium pay rates for working overtime, on Sundays, or on a recognized holiday
Health care benefits that provide a high level of coverage at a low cost to you
Retirement plan with a 401(k) match
A generous scholarship program to help employees meet their educational goals
LiveWell Employee & Family program to support your emotional, work-life and financial wellness
Our employees have put us high on Fortune 100 Best Companies to Work For list every year since it was first produced in 1998. Discover what it means to work for a mission-driven, values-based company where YOU make the difference.
*Certain eligibility requirements must be satisfied, and offerings may differ based upon area or the company and/or position.
$23-25.3 hourly 1d ago
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ServiceNow Delivery Lead Manager
Accenture 4.7
Shift manager job in Boston, MA
We Are:
A global professional services organization, which includes being a vital services partner to the world's major cloud providers - ServiceNow, AWS, Azure, Google, and others. Choose Accenture and make delivering innovative work part of your extraordinary career!
The Accenture ServiceNow Business Group's platform-led approach unites the industry and technology transformation expertise of Accenture with ServiceNow to deliver on the promise of digital business. We help our clients thrive in the cloud continuum, reimagine service and customer operations, and modernize work to achieve the full potential of the platform.
Accenture's ServiceNow practice can help any organization determine how to best respond to changing business needs and coordinate services across the enterprise for greater speed, agility and efficiency, all delivered at scale.
Learn more about ServiceNow at Accenture Here
You Are:
A ServiceNow Delivery Lead Manager responsible for the successful delivery of ServiceNow solutions and services in a client consulting environment.
* An experienced ServiceNow developer.
* You're willing to roll up your sleeves to develop in the ServiceNow platform for our clients.
* You take time to seek out information about new applications in ServiceNow and stay up to date on the latest offerings.
* You are someone that is process oriented and prefers order over chaos.
* You are comfortable asking for help from peers and Subject Matter Experts
* Strong background working with Enterprise Software companies and/or Consulting companies.
The Work:
* Lead consulting engagements from post sales stage to successful delivery of the project in terms of scope, deliverables, budget, client satisfaction and achievement of required business outcomes.
* Manage all aspects of project delivery and solution delivery
* Lead and manage the implementation project team
* Prepare all client facing and internal deliverables such as project plan, issues/risk register and weekly status reports
* Identify opportunities to provide additional value to our clients and to work internally with the ServiceNow account teams to progress
* Drive the continuous improvements of our implementation methodology and service offerings based on client experiences
* Proven experience of leading the deployment of Enterprise Software (ideally ITIL related) solutions in client environments
* Strong background working with Enterprise Software companies and/or Consulting companies
* Demonstrated ability to influence and consult (providing options with pros, cons and risks) while providing thought leadership to sponsors/stakeholders in solving governance, program/project management, business process and/or technical problems
* As a member of the ServiceNow Business Group you will have access to our robust training and certification opportunities.
Travel may be required for this role. The amount of travel will vary from 0 to 100% depending on business need and client requirements.
Qualification
Basic Qualifications
* Minimum 5 Years' knowledge and experience working with or implementing ServiceNow
* Minimum 3 Years' experience in JavaScript or related application development
* Completed Certification - ServiceNow Certified System Administrator (CSA)
* Minimum of 1 ServiceNow Certified Implementation Specialist (CIS) certifications
* Bachelor's degree or equivalent (minimum 12 years) work experience. (If Associate's Degree, must have minimum 6 years work experience)
Bonus Points if you have
* PMP or CSM certification
* Strong interpersonal skills, customer centric attitude
* Proven team player and team builder
* Strong organizational and analytical skills
* Familiarity with SaaS deployments and its supporting architecture
* A degree or equivalent, preferably in Information Technology and a proven background in consulting and project management
* ITIL V3 or V4 Foundations Certification preferred
Professional Skill Requirements
* Proven ability to build, manage and foster a team-oriented environment
* Proven ability to work creatively and analytically in a problem-solving environment
* Desire to work in an information systems environment.
* Excellent communication (written and oral) and interpersonal skills.
* Excellent leadership and management skills.
Compensation at Accenture varies depending on a wide array of factors, which may include but are not limited to the specific office location, role, skill set, and level of experience. As required by local law, Accenture provides a reasonable range of compensation for roles that may be hired as set forth below.
We accept applications on an on-going basis and there is no fixed deadline to apply.
Information on benefits is here.
Role Location Annual Salary Range
California $94,400 to $266,300
Cleveland $87,400 to $213,000
Colorado $94,400 to $230,000
District of Columbia $100,500 to $245,000
Illinois $87,400 to $230,000
Maryland $94,400 to $230,000
Massachusetts $94,400 to $245,000
Minnesota $94,400 to $230,000
New York/New Jersey $87,400 to $266,300
Washington $100,500 to $245,000
#LI-NA-FY25
Locations
$100.5k-245k yearly 6d ago
Food and Beverage Manager
The 'Quin House
Shift manager job in Boston, MA
WHO ARE WE LOOKING FOR?
The ideal candidate is a driven self-starter with an entrepreneurial spirit who is passionate about anything food & beverage, hospitality, people, talent development, teambuilding and people culture champion. They enjoy being part of a start-up environment and are committed to be a team player. They should have a demonstrated ability to think analytically about the business, have keen financial acumen, excellent people leadership skills, question proposed processes and initiatives, an abundance of creativity, desire to provide highly personalized services, have a critical eye for detail, and have high expectations and standards.
Primary Responsibilities
Responsible for providing direction and leadership in full-service restaurants. The Food and Beverage Manager is responsible for leading restaurant teams to achieve operational and financial goals. They will manage performance and maintain the facilities in accordance with The ‘Quin House service standards to ensure high member satisfaction and an exceptional dining experience.
Compensation: $75,000 - $80,000 + Potential Bonus
ABOUT THIS ROLE
Provide leadership and instill a culture and work environment based upon respect; providing opportunities for staff to learn, grow and develop their abilities through training of employees and creating a positive, productive working environment
Manage and coordinate the planning, organizing, training and leadership necessary to achieve stated responsibilities in sales, costs, employee retention, member satisfaction, food & beverage and rooms quality, cleanliness and sanitation
Implement overall food & beverage the strategy that aligns with organizational policies and goals
Develop and recommend the annual budget, marketing plans and objectives and manages within those approved plans
Monitor and analyze cost center financial performance and contribution to club's profitability
Implement and maintain F&B marketing and other marketing activities and club programming initiatives
Hire, train, empower, coach and counsel, performance and salary reviews
Manage payroll, reports, forecasts, inventory and budget for the restaurant
Implement procedures to increase member and employee satisfaction
Understand all policies, procedures, standards, specifications, guidelines and training programs for The ‘Quin House
Assume 100% responsibility for the quality of services provided
Perform purchasing and inventory responsibilities on a daily/weekly basis
Fill in where needed to ensure guest service standards and efficient operations
Continually strive to develop the staff in all areas of managerial and professional development
Oversee and ensure that policies on employee performance appraisals are followed and completed on a timely basis
Fully understand and comply with all federal, state, county and municipal regulations that pertain to health, safety and labor requirements of the club, employees and members
Assist in creating a dynamic menu for all outlets that evolves and changes on a regular basis
Investigate and resolve member complaints regarding food quality and service
Assume additional tasks assigned to you by your direct supervisor or any manager of The Quin that are reasonable requests
WORK ENVIRONMENT
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. The noise level in the work environment is usually moderate.
PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to talk or hear. The employee is frequently required to stand; walk; sit; use hands and reach with hands and arms. The employee is occasionally required to climb or balance; stoop, kneel, crouch, or crawl and taste or smell. The employee must frequently lift and/or move up to 40 pounds.
WHO WE ARE LOOKING FOR
At least 3-5 years of progressive experience in a hotel or restaurant experience.
Startup/opening of hotels and restaurants experience preferred
Service oriented style with professional presentations skills
Experience managing and developing teams
Results-driven leader who is fearless about execution, is creative, can champion a vision and roadmap, and is not afraid to dig into the details
A strong team player who supports their team and embraces ownership, accountability, and responsibility for the team's work
Excellent oral and written communication skills
Detail oriented, excellent prioritization, time management, organizational and follow up skills
Demonstrated ability for process excellence and project management
Experience implementing new F&B concepts preferred
Good financial acumen
Basic understanding of Health and Safety, Food Hygiene and Employment Legislation
Open availability and flexibility to work according to the needs of the business
Comfortable with WORD, PowerPoint and Excel
High School Diploma or equivalent
The 'Quin House is an equal opportunity employer committed to the full inclusion of all qualified individuals.
$75k-80k yearly 3d ago
Veritas Restaurant Manager
Harvard Club of Boston 4.2
Shift manager job in Boston, MA
The Harvard Club of Boston is seeking a dynamic and experienced Veritas Manager to lead daily operations of the Veritas restaurant across breakfast, lunch, and dinner service. This role is responsible for delivering an exceptional dining experience for our members and guests while upholding the Club's high standards of service, hospitality, and professionalism.
The ideal candidate is a hands-on hospitality leader with strong restaurant management experience, excellent interpersonal skills, and a commitment to excellence in member service.
Harvard Club of Boston is a place that celebrates all who gather to experience the diverse company of educated people. We believe we are strengthened by the richness shared individually and collectively through inclusion, connectivity, and engagement throughout Harvard, our affiliated schools, and neighboring communities. As one of the Top Ten Private Clubs in America by Platinum Clubs of America and one of the Top 100 Clubs in the World by Platinum Clubs of the World, we are honored to provide a member experience that is valued and respected by our members, guests, and greater Harvard community.
Restaurant Manager
Reports to: Food and Beverage Director
Supervises: Dining Room Staff
Education and/or Experience
A four-year college degree in Hospitality is preferred.
Three years of dining room supervisory experience
Job Knowledge, Core Competencies and Expectations
Responsible for management of dining room service.
Maintains a high level of member contact throughout service hours.
Job Tasks/Duties
Designs floor plans according to reservations.
Takes reservations, checks table reservation schedules and maintains reservations log.
Greets and seats members and guests in the lounge, dining room and outdoor patio (seasonal).
Supervises dining room employees to ensure that they are in proper and clean uniforms at all times.
Hires, trains, supervises, schedules and evaluates dining room staff.
Confirms time, attendance and hours worked and approves weekly departmental payroll prior to submitting it to the HR / Payroll Office.
Produces daily or meal-period revenue analyses and other reports from point of sale (POS) systems used in the dining room.
Receives and resolves complaints concerning dining room service.
Serves as liaison between the dining room and kitchen staff.
Assures that all side-work is accomplished and that all cleaning of equipment and storage areas is completed according to schedule.
Directs pre-meal meetings with dining room personnel; relays pertinent information such as house count and menu changes, special member requests, etc.
Assures the correct appearance, cleanliness and safety of dining room areas, equipment and fixtures; checks the maintenance of all equipment in the dining room and reports deficiencies and maintenance concerns.
Makes suggestions about improvements in dining room service procedures and layout.
Trains staff on all aspects of the POS system.
Assures that the dining room and other club areas are secure at the end of the business day.
Maintains an inventory of dining room items including silverware, coffee pots, water pitchers, glassware, flatware and china, salt and pepper holders, sugar bowls and linen and ensures that they are properly stored and accounted for.
Develops and implements an ongoing marketing program to increase dining room business.
Monitors dining room labor and supplies budget; makes adjustments to achieve financial goals.
Attends scheduled staff meetings.
Works within operating budget.
May serve as club's opening or closing manager
Works with Chef to update, review and print weekly menu changes.
Assists in developing wine lists and beverage promotions.
Tracks wine and cocktail sales.
Assures that local and state laws and the club's policies and procedures for the service of alcoholic beverages are consistently followed.
Performs other appropriate assignments and projects as required by the Food and Beverage Director.
The Club offers excellent benefits package including matching 401k. EOE
Submit resume to ***********************.
$43k-54k yearly est. 4d ago
General Manager
Risus Talent Partners
Shift manager job in Litchfield, NH
General Manager - Optimum Building Systems
Optimum Building Systems is a leading specialty contractor specializing in drywall, acoustical ceilings (ACT), and exterior siding systems primarily operating in northern New England. As a trusted trade partner across commercial, institutional, and multifamily projects for more than 35 years, we've built our success on craftsmanship, reliability, and excellent outcomes for our clients. Now a part of Wall Works Holdings, a growing platform of region-leading specialty contractors, we're preparing for our next chapter of scalable growth by investing in quality data, efficient processes, and strong preconstruction capabilities to drive sustainable growth.
Position Summary
The General Manager (GM) will serve as the senior leader for Optimum Building Systems. This role will be responsible for the overall performance, leadership, and growth of the business - including full P&L ownership and oversight of all major functional areas: preconstruction, project delivery, safety, and finance.
The GM will play a critical role in balancing two equally important priorities: preserving the legacy and culture that have made Optimum successful, including its deep relationships, craftsmanship, and teamwork-centric culture; and preparing the business for scale, through process improvement, talent development, and disciplined commercial management as part of the Wall Works Holdings platform.
This role is ideal for a proven operational leader who can inspire teams, drive performance, and lead with integrity - combining entrepreneurial energy with disciplined business management.
Key Responsibilities
Strategic & Financial Leadership
Own and manage the full P&L for Optimum Building Systems, ensuring profitability, cash flow, and long-term value creation.
Partner with the Wall Works CEO and platform leadership to set strategic direction, annual goals, and performance metrics.
Lead the development and execution of annual budgets, forecasts, and operating plans.
Monitor financial performance, job cost trends, and margin discipline; identify and act on variances and improvement opportunities.
Champion data-driven decision-making, implementing dashboards and metrics to drive accountability.
Commercial and Operational Excellence
Champion safety as a core value, ensuring all policies and practices support a culture of care and accountability.
Oversee all major operational functions - including preconstruction, project management, field operations, safety, and finance.
Drive continuous improvement in processes, systems, and tools, ensuring scalability, consistency, and alignment with Wall Works' operating standards.
Ensure projects are delivered safely, profitably, and to a high standard of quality, maintaining the company's reputation for reliability and craftsmanship.
Partner closely with the Director of Preconstruction to align estimating, sales, and production pipelines with operational capacity.
Build on Optimum's excellent reputation by cultivating - in some cases, personally - new GC relationships.
Drive the acquisition and integration of strategic “tuck-in” acquisitions
Lead and develop a team of department heads and emerging leaders; promote a culture of trust, empowerment, and accountability.
Attract, retain, and mentor high-performing talent across all levels of the organization.
Collaborate with founders during transition to ensure knowledge continuity and cultural alignment.
Invest in people development - training, career progression, and cross-functional collaboration.
Serve as a visible, approachable leader who models humility, integrity, and professionalism.
Cultural Stewardship & Transformation
Honor and preserve the values and relationships that have defined Optimum's success for over 35 years.
Champion cultural continuity while modernizing systems and processes for scalability.
Build bridges between legacy practices and new initiatives, communicating change in a respectful, transparent way.
Engage employees at all levels in the company's evolution - ensuring they see themselves as contributors to the next chapter of growth.
Partnership & Growth
Work collaboratively with Wall Works Holdings' leadership team to share best practices, align on systems, and participate in platform-wide initiatives.
Support business development efforts by strengthening relationships with key general contractors, owners, and suppliers.
Evaluate opportunities for growth - including new services, geographies, and strategic partnerships.
Represent Optimum externally with professionalism, credibility, and enthusiasm for its craft and people.
Qualifications
15+ years of progressive leadership experience within construction, specialty contracting, or related trades.
Proven success in P&L ownership, strategic planning, and operational leadership.
Strong understanding of commercial construction operations, including estimating, field management, and financial controls.
Demonstrated experience in leading teams through growth or transformation - balancing cultural preservation with operational improvement.
Exceptional communication and interpersonal skills; capable of earning trust with both craft professionals and executive peers.
Skilled in financial management, forecasting, and data-driven performance measurement.
Deep respect for craftsmanship, customer relationships, and the values of a tightly-knit, family-founded organization
Personal Attributes
Empathetic leader - honors legacy while guiding change with respect and inclusion.
Operationally disciplined - thrives on structure, accountability, and continuous improvement.
Strategic thinker - sees the big picture and connects it to daily execution.
Relationship builder - earns trust internally and externally through integrity and follow-through.
Culture carrier - balances performance with heart; respects people and process equally.
$46k-88k yearly est. 1d ago
Associate Manager - Private Equity Accounting
SS&C 4.5
Shift manager job in Boston, MA
Associate Manager - Private Equity Accounting page is loaded## Associate Manager - Private Equity Accountinglocations: Boston, MAtime type: Full timeposted on: Posted Todayjob requisition id: R37682As a leading financial services and healthcare technology company based on revenue, SS&C is headquartered in Windsor, Connecticut, and has 27,000+ employees in 35 countries. Some 20,000 financial services and healthcare organizations, from the world's largest companies to small and mid-market firms, rely on SS&C for expertise, scale, and technology.**Job Description****Associate Manager, Fund Accounting - Private Equity Funds**### **Locations**: Boston, MA | Hybrid**Get To Know Us:**SS&C is leading the way. We continue to look for todays and tomorrow's brightest talent, those that embody a spirit to improve not only their lives, but those around them. From college students to seasoned and experienced professionals, we encourage you to apply. SS&C prides itself on hiring diverse, honest, dynamic individuals, who value collaboration, accountability, and innovation to name a few.**Why You Will Love It Here!*** **Flexibility**: Hybrid Work Model and Business Casual Dress Code, including jeans* **Your Future:** 401k Matching Program, Professional Development Reimbursement* **Work/Life Balance:** Flexible Personal/Vacation Time Off, Sick Leave, Paid Holidays* **Your Wellbeing:** Medical, Dental, Vision, Employee Assistance Program, Parental Leave* **Wide Ranging Perspectives:** Committed to Celebrating the Variety of Backgrounds, Talents and Experiences of Our Employees* **Training:** Hands-On, Team-Customized, including SS&C University* **Extra Perks:** Discounts on fitness clubs, travel and more!**What You Will Get To Do:*** Support development of team members by providing technical training and sharing fund knowledge* Review client deliverables, including, but not limited to: quarterly financial statements, investment data, partner's capital allocations, fund net asset value and applicable accrual bookings* Primary liaison for book of business and work closely with external parties such as auditors, law firms and tax advisors* Preparation, review and maintenance of general ledgers, sub ledgers and trial balances for multiple fund clients, according to various accounting standards (IFRS/US GAAP/local GAAP)* Run and/or assist the implementation, onboarding and setup of new client entities* Contribute and identify opportunity for the development and implementation of adequate and effective processes to improve the overall operations* Actively planning, coordinating and monitoring the quality and timing of various client deliverables of the team, according to the operating memoranda/SLAs* Aggregation, maintenance and reconciliation of key business and client metrics**What You Will Bring:*** Bachelor's degree in Accounting or related field* 6+ years' experience in accounting, focus on alternative investments funds* Private Equity/Real Assets experience, CPA designation and/or MBA are pluses* Knowledge of US Generally Accepted Accounting Principles (GAAP) and other comprehensive basis of accounting, with an emphasis on investment partnerships* Experience with Consolidated Financial Statements and Minority Interest* Proven ability to manage time effectively and multi-task between shifting priorities* Excellent verbal and written communication skills with the ability to interact with all levels of the organization* Proficiency in Microsoft Office suite, advanced Excel skills required Thank you for your interest in SS&C! If applicable, to further explore this opportunity, please apply directly with us through our Careers page on our corporate website @ .#LI-AK1#LI-AF1#LI-LH1#LI-HybridSalary/wage rate is determined by various factors including, but not limited to, relevant work experience, job related knowledge, skills, abilities, business needs, and geographic regions. The expected base salary for the position in MA is between $65,000 USD to $115,000 USD.Unless explicitly requested or approached by SS&C Technologies, Inc. or any of its affiliated companies, the company will not accept unsolicited resumes from headhunters, recruitment agencies, or fee-based recruitment services.SS&C offers excellent benefits including health, dental, 401k plan, tuition and professional development reimbursement plan.SS&C Technologies is an Equal Employment Opportunity employer and does not discriminate against any applicant for employment or employee on the basis of race, color, religious creed, gender, age, marital status, sexual orientation, national origin, disability, veteran status or any other classification protected by applicable discrimination laws.### ### ### ###
#J-18808-Ljbffr
$65k-115k yearly 2d ago
Front of House (older than 18+)
Chick-Fil-A 4.4
Shift manager job in Worcester, MA
At Chick-fil-A, Team Leaders are responsible for assisting the management team in all aspects of shiftmanagement and ensuring that each restaurant guest has an outstanding experience. Team Leaders are responsible for supervising assigned stations for an entire shift and may be assigned to open or close the restaurant in the absence of a manager; following established opening and closing procedures.
Responsibilities include:
Insures that Team Members follow recipes and read tickets to accurately prepare all orders.
Insures that Team Members are extremely accurate with weights and measurements for all recipe items.
Insures that Team Members work at a pace to maintain restaurant's established speed of service guidelines.
Insures that workstations are clean at all times.
Insures that cashiers follow cash handling procedures at all times.
Executes proper security and cash handling and control procedures and holds cashiers accountable to adhering to policies and procedures.
Insures that Team Members monitor dining room, restroom, parking lot and overall facility cleanliness.
Perform any of the tasks above as needed throughout shift.
Addresses guest issues that may arise; consults with management regarding complex issues.
Maintains a positive working relationship and treats all employees with respect while providing them with direction and feedback.
Communicates employee performance and policy/procedure violations to management for appropriate handling.
Strictly adheres to all Company policies and procedures.
A job at Chick-fil-A is more than just a job. It's a stepping-stone to a successful future in the world of business. Here are some of the great benefits of working at Chick-fil-A:
Flexible Hours - You probably have commitments to your family, friends, school or sports teams. We will try to arrange your work schedule around them.
Closed Sundays - All Chick-fil-A restaurants are closed on Sundays so you can have a day off to spend with family and friends.
Work Directly With A Chick-fil-A Operator - The Operator is an independent business person, responsible for the operation of the restaurant, who invests time in his or her employees, teaching them important business skills for the future.
Competitive Pay - Along with a competitive paycheck, you will work in a nurturing environment where you will learn valuable business and people skills.
It's a Great Place to Work - At Chick-fil-A, our Operators consider their team members to be more than just employees, they are a highly valued part of each Chick-fil-A restaurant. Our high retention rate is proof that team members really enjoy working at Chick-fil-A.
Benefits
Flexible schedule
401(k)
401(k) matching
Referral program
Employee discount
Paid training
Profit sharing
Other
Chick-fil-A - Worcester Gold Star Blvd
80 Gold Star Blvd, Worcester, MA, 01606
$29k-39k yearly est. 8d ago
Night Shift Cabin Services Supervisor
ABM Industries, Inc. 4.2
Shift manager job in Boston, MA
The Cabin Services Supervisor plays a critical role in ensuring a clean, safe, and welcoming environment for passengers aboard commercial aircraft. This position oversees a team of cleaning professionals responsible for servicing aircraft cabins at o Night Shift, Supervisor, Shift, Leadership, Service, Operations, Retail, Property Management
$36k-49k yearly est. 5d ago
General Manager
Cava 4.1
Shift manager job in Quincy, MA
Company Profile:
At CAVA, we make it deliciously simple to eat well and feel good every day. We are guided by a Mediterranean heritage that's been perfecting how to eat and live for four thousand years. We prioritize authenticity, curiosity and the pursuit of excellence in everything we do. We are working towards something big, together.
We foster a culture built on five core values:
Generosity First, Always: We lead with kindness. Our best work happens when we act in service of others.
Constant Curiosity: We are eager to learn, grow, and explore beyond the obvious.
Act with Agility: We welcome change; it's the only constant. We embrace, adjust, adapt.
Passion for Positivity: We greet each day with warmth and possibility.
Collective Ambition: We have high aspirations that are achieved when we work together with a shared purpose.
General Manager: Managers will oversee all restaurant operations and team members. Managers provide leadership and motivation to ensure that all team members are guest-focused and team-focused. Managers set high standards and establish a positive work atmosphere for their team to create successful day-to-day operations.
What You'll Bring to the Table:
Develop yourself and others - focus on self-improvement while supporting the success of others
Lead your four-wall operation like you own it - from people development, to inventory, labor, staffing, and accountability
Put the customer first - including your internal customers, your team. You will be responsible for regular people planning, coaching, training, accountability, and when necessary, corrective action
Consistently create CAVA fanatics - find ways to say "yes" to every guest, inspiring your teams to do the same
Achieve results - take ownership of every shift and take pride in your job
Foster collaboration - work with others to find success as a group
Adapt to change - solve problems through an open-minded and all-inclusive approach
Assist with any additional duties assigned
What We Bring to the Table (Benefits):
We've got you covered. Here are just some of the benefits available to CAVA team members:
Competitive pay $
Early Wage Access*
Health, Dental, Vision, Telemedicine, Pet Insurance plus more!*
401k enrollment with CAVA contribution*
Paid sick leave, parental leave, and community service leave*
FREE CAVA Meal for every shift worked (YEP, that's right, FREE CAVA!)
The opportunity to be on the ground floor of a rapidly growing brand
* indicates eligible qualifying positions
Physical Requirements:
Must be able to bend and reach overhead often
Must possess dexterity to handle tongs, pots/pans, and other equipment
Must be comfortable working in temperatures ranging from hot to cold
Must be comfortable working near open flames
May be required to work in tight spaces
Must maintain near constant communication with multiple people
Close vision, distance vision, and peripheral vision are required
Must be able to sit, squat and kneel occasionally
Must be able to work in a constant state of alertness and safe manner
May be required to occasionally work in outdoor weather conditions
May stand for long periods of time and lift up to 50 pounds
As an equal opportunity employer, CAVA considers applicants for all positions without regard to race, color, sex, religion, national origin, disability, age, height, weight, marital status, sexual orientation, familial status, genetic information or any other characteristic or protected classes as defined by federal, state, or local law.
CAVA - joining "A culture, not a concept"
General Manager | Restaurant Manager | Café Manager | Store Manager | Deli Manager | Assistant General Manager | Operations Manager |Managing Partner
$36k-56k yearly est. 4d ago
Catering Manager | Full-Time | University of Connecticut Athletics
Oak View Group 3.9
Shift manager job in Storrs, CT
Oak View Group
Oak View Group is the global leader in venue development, management, and premium hospitality services for the live event industry. Offering an unmatched, 360-degree solution set for a collection of world-class owned venues and a client roster that includes the most influential, highest attended arenas, convention centers, music festivals, performing arts centers, and cultural institutions on the planet.
Overview
The Catering Manager is directly responsible for creating unique dining experiences by actively supervising and participating in the execution of catered functions, to include breakfasts, coffee breaks, luncheons, dinners, receptions and other types of events, including off-site events.
The Catering Manager working closely with culinary and operations staff, they will contribute to ensuring that events are executed smoothly and in accordance with client specifications. They will ensure OVG's overall standards for accuracy, efficiency, quality and financial performance are met.
This role will pay an annual salary of $60,000-$70,000
Benefits for Full-Time roles: Health, Dental and Vision Insurance, 401(k) Savings Plan, 401(k) matching, and Paid Time Off (vacation days, sick days, and 11 holidays).
This position will remain open until April 10, 2026.
Responsibilities
Help to maximize OVG's catering revenue and ensure operational excellence by following established catering systems, practices, guidelines policies and standards.
Follow Banquet Event Orders (BEO) as outlined; confer with Catering Sales to ensure clear understanding of all event specifications.
Collect and/or coordinate delivery of necessary supplies and equipment to event site; double-check china, glassware, sliver, linen and other supplies to BEO specifications.
Ensure assigned work area is clean and properly maintained; conduct pre-function walk-thru of all event spaces.
Ensure that all servers are present, in proper uniform and that all are well groomed.
Train, delegate and assign responsibilities to servers; Ensure understanding of set-up, flow of event and service details based on instructions set forth in the BEO.
Provide consistent floor supervision during events; Monitor flow of service and maintain continuous communication with kitchen.
Ensure that servers are assigned meal breaks and that proper time and attendance procedures are followed.
Enforce sanitary practices for food handling throughout all dining areas.
Ensure proper sale and service of alcoholic beverages at catered events; Monitor activities of bar staff to ensure that all served guests are of legal age; Control and monitor security of cash and liquor inventory.
Assist in facilitating special guest requests; Intervene in instances of guest dissatisfaction; Work diligently to resolve issues and address concerns so that no guest leaves unhappy.
Coordinate the disposal or safe storage of leftover event food as prescribed by the Manager or Chef.
Qualifications
Associate's degree (A.A.) or equivalent from two-year College or technical school; or six months to one year related experience and/or training; or equivalent combination of education and experience.
3-5 years of experience in catering or concessions.
Nationally recognized, advanced food service sanitation training course certification.
Familiar with inventory cost control and menu planning.
Basic computer proficiency: E-mail, Excel, Word, Outlook, Schedule+.
Working knowledge of Point of Sale and timekeeping systems.
Cash handling abilities; basic math skills including significant number manipulation.
Ability to work a variable work schedule (including evenings and weekends, as required), depending upon event and business requirements.
Good verbal and written communication skills.
Strengthened by our Differences. United to Make a Difference
At OVG, we understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team to help us do it. We also believe that inclusivity drives innovation, strengthens our people, improves our service, and raises our excellence. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve, and this is the reason we are committed to amplifying voices from all different backgrounds.
Equal Opportunity Employer
Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis (“protected class”) including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law.
$60k-70k yearly Auto-Apply 21d ago
Senior Catering Manager - Wedding Specialist
Raffles
Shift manager job in Boston, MA
Join the team responsible for crafting a fresh landmark that emphasizes cultural appreciation among colleagues and the pursuit of greatness. At Raffles Boston, we recognize the immense worth of our distinct cultural heritage, and we are dedicated to ensuring that it is comprehended and embraced by each team member. This commitment begins the instant a prospective colleague connects with us and extends throughout their entire journey with the hotel.
Job Description
The Sr. Catering Sales Manager - Wedding Specialist is responsible for effectively soliciting and becoming familiar with all accounts in his/her market segments. He/she is also responsible for prospecting and closing on assigned accounts/territory to positively impact hotel revenues. Primary market includes handling of wedding related inquiries and leads, driving conversion on this business and management of logistics.
The Sr. Catering Sales Manager - Wedding Specialist is responsible for administrative and office responsibilities as assigned in an effort to support the operations of the Sales and Catering departments.
Actively prospect and sell the hotel to local catering market segments while providing the catering department administrative support or duties as assigned. Strong performance from this position will result in greater hotel exposure, client satisfaction, repeat business, and an enhanced revenue stream.
Attend all required departmental meetings.
Develop a full working knowledge of the operations of the hotel, including Food and Beverage, Guest Services and Reservations.
Develop a complete knowledge of company and department sales policies and SOP's, and ensure knowledge of and adherence to those policies by the sales team.
Invite clients to the hotel for entertainment, lunches, and tours.
Assist in implementing special promotions relating to direct sales segments, i.e. parties, sales blitzes, etc.
Assist in the preparation of required reports in a timely manner.
Conduct a professional, thorough site inspection of the hotel with clients, exhibiting key features and benefits of the property.
Use your property's computerized sales management system to manage the hotel's business, including (but not limited to) generating reports, entering business, blocking space and building accounts.
Meet and greet onsite contacts.
Develop networking opportunities through active participation in community and professional associations, activities and events.
Review meeting planner evaluations with the Director of Catering to ensure that issues receive follow-up.
Prepare Event Orders (EOS) as per client needs, as assigned.
Prepare Event floor plans as per client needs, as assigned.
Responsible for meeting and exceeding personal sales food, beverage and rental revenue goals, monthly, quarterly and yearly.
Develop existing clients and effectively solicit new sales prospects and former clients for the purpose of selling catering services and banquet space
Specifically handle the wedding market and secondarily manage social and corporate catering market
Develop list of prospective local clients through sales calls, sales blitzes, referrals or inquiries.
Discuss catering requirements, calculate costs, negotiate price and prepare sales proposals, suggest menu modifications in response to customer needs, and up sell services and resources to clients whenever possible.
Solicit and maintain ongoing contact with active accounts to promote repeat business; continuous contact with former accounts to identify the need for additional catering services and to solicit repeat business.
Promote catering services, food and beverage and banquet facilities through direct client contact to maximize profits from food & beverage revenues and meeting room rental.
Maintain ongoing relationships with hotel clients and negotiates contracts and agreements.
Establish client base of organizations, associations, social and corporate businesses through direct outside and inside sales effort.
Clearly communicate details of events to client and hotel departments via banquet event orders and internal meetings
Conduct tours of the hotel function space and guestrooms; entertain qualified potential clients.
Present for client events at the hotel to insure a smooth delivery of arrangements
Accurately forecast individual booking revenues and cancellations; accurately track consumption on all bookings.
Assist the client in menu planning; coordinate food, beverage, meeting room set-up, and other services as requested by the client; ensure all requirements are communicated and completed to the clients specifications.
Respond quickly to guest requests in a friendly manner. Follow up to ensure guest satisfaction within 24 hours.
Approach all encounters with guests and employees in a friendly, service-oriented manner.
Maintain regular attendance in compliance with Accor and Raffles Boston Standards, as required by scheduling, which will vary according to the needs of the hotel.
Maintain high standards of personal appearance and grooming, which include adhering to the proper dress code and wearing nametag while working.
Comply at all times with Accor standards and regulations to encourage safe and efficient hotel operations.
Adhere to all Fairmont Opera Sales & Catering Standards and procedures including appropriate trainings
Finalize Programs - Develop menus and agendas, insure BEOs are issued, and complete all pertinent correspondence with outside vendors.
Adjust function space in order to ensure maximum potential revenues.
Payment of Functions - Establish payment methods of catered functions.
Participate in daily lead meeting to maximize revenues and communicate potential new business, weekly catering sales meeting, daily BEO meetings as necessary and monthly department meetings
Qualifications
Education & Experience:
At least 5 years of catering sales management experience including wedding planning.
Physical requirements:
Flexible and long hours sometimes required.
Light work - Exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move object.
General Requirements:
Must be able to effectively communicate both verbally and written with all levels of employees and guests in an attentive, friendly, courteous and service oriented manner.
Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests.
Must be able to multitask and prioritize departmental functions to meet deadlines.
Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner.
Attend all hotel required meetings and trainings.
Maintain regular attendance in compliance with the Hotel Standards, as required by scheduling, which will vary according to the needs of the hotel.
Maintain high standards of personal appearance and grooming.
Comply with the Hotel Standards and regulations to encourage safe and efficient hotel operations.
Maximize efforts towards productivity, identify problem areas and assist in implementing solutions.
Must be effective in handling problems, including anticipating, preventing, identifying and solving problems as necessary.
Must be able to understand and evaluate complex information, data, etc. from various sources to meet appropriate objectives.
Must be able to maintain confidentiality of information.
Perform other duties as requested by management.
Additional Information
Salary: from $83,000 to $93,000
Employee benefit card offering discounted rates in Accor worldwide for you and your family.
Excellent Company benefits including medical, dental, vision and life insurance.
Personalized development opportunities across Accor's extensive brand portfolio.
Ability to make a difference through our Corporate Social Responsibility activities
$83k-93k yearly 9d ago
Senior Catering Manager - Wedding Specialist
Accorhotel
Shift manager job in Boston, MA
Join the team responsible for crafting a fresh landmark that emphasizes cultural appreciation among colleagues and the pursuit of greatness. At Raffles Boston, we recognize the immense worth of our distinct cultural heritage, and we are dedicated to ensuring that it is comprehended and embraced by each team member. This commitment begins the instant a prospective colleague connects with us and extends throughout their entire journey with the hotel.
Job Description
The Sr. Catering Sales Manager - Wedding Specialist is responsible for effectively soliciting and becoming familiar with all accounts in his/her market segments. He/she is also responsible for prospecting and closing on assigned accounts/territory to positively impact hotel revenues. Primary market includes handling of wedding related inquiries and leads, driving conversion on this business and management of logistics.
The Sr. Catering Sales Manager - Wedding Specialist is responsible for administrative and office responsibilities as assigned in an effort to support the operations of the Sales and Catering departments.
Actively prospect and sell the hotel to local catering market segments while providing the catering department administrative support or duties as assigned. Strong performance from this position will result in greater hotel exposure, client satisfaction, repeat business, and an enhanced revenue stream.
Attend all required departmental meetings.
Develop a full working knowledge of the operations of the hotel, including Food and Beverage, Guest Services and Reservations.
Develop a complete knowledge of company and department sales policies and SOP's, and ensure knowledge of and adherence to those policies by the sales team.
Invite clients to the hotel for entertainment, lunches, and tours.
Assist in implementing special promotions relating to direct sales segments, i.e. parties, sales blitzes, etc.
Assist in the preparation of required reports in a timely manner.
Conduct a professional, thorough site inspection of the hotel with clients, exhibiting key features and benefits of the property.
Use your property's computerized sales management system to manage the hotel's business, including (but not limited to) generating reports, entering business, blocking space and building accounts.
Meet and greet onsite contacts.
Develop networking opportunities through active participation in community and professional associations, activities and events.
Review meeting planner evaluations with the Director of Catering to ensure that issues receive follow-up.
Prepare Event Orders (EOS) as per client needs, as assigned.
Prepare Event floor plans as per client needs, as assigned.
Responsible for meeting and exceeding personal sales food, beverage and rental revenue goals, monthly, quarterly and yearly.
Develop existing clients and effectively solicit new sales prospects and former clients for the purpose of selling catering services and banquet space
Specifically handle the wedding market and secondarily manage social and corporate catering market
Develop list of prospective local clients through sales calls, sales blitzes, referrals or inquiries.
Discuss catering requirements, calculate costs, negotiate price and prepare sales proposals, suggest menu modifications in response to customer needs, and up sell services and resources to clients whenever possible.
Solicit and maintain ongoing contact with active accounts to promote repeat business; continuous contact with former accounts to identify the need for additional catering services and to solicit repeat business.
Promote catering services, food and beverage and banquet facilities through direct client contact to maximize profits from food & beverage revenues and meeting room rental.
Maintain ongoing relationships with hotel clients and negotiates contracts and agreements.
Establish client base of organizations, associations, social and corporate businesses through direct outside and inside sales effort.
Clearly communicate details of events to client and hotel departments via banquet event orders and internal meetings
Conduct tours of the hotel function space and guestrooms; entertain qualified potential clients.
Present for client events at the hotel to insure a smooth delivery of arrangements
Accurately forecast individual booking revenues and cancellations; accurately track consumption on all bookings.
Assist the client in menu planning; coordinate food, beverage, meeting room set-up, and other services as requested by the client; ensure all requirements are communicated and completed to the clients specifications.
Respond quickly to guest requests in a friendly manner. Follow up to ensure guest satisfaction within 24 hours.
Approach all encounters with guests and employees in a friendly, service-oriented manner.
Maintain regular attendance in compliance with Accor and Raffles Boston Standards, as required by scheduling, which will vary according to the needs of the hotel.
Maintain high standards of personal appearance and grooming, which include adhering to the proper dress code and wearing nametag while working.
Comply at all times with Accor standards and regulations to encourage safe and efficient hotel operations.
Adhere to all Fairmont Opera Sales & Catering Standards and procedures including appropriate trainings
Finalize Programs - Develop menus and agendas, insure BEOs are issued, and complete all pertinent correspondence with outside vendors.
Adjust function space in order to ensure maximum potential revenues.
Payment of Functions - Establish payment methods of catered functions.
Participate in daily lead meeting to maximize revenues and communicate potential new business, weekly catering sales meeting, daily BEO meetings as necessary and monthly department meetings
Qualifications
Education & Experience:
At least 5 years of catering sales management experience including wedding planning.
Physical requirements:
Flexible and long hours sometimes required.
Light work - Exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move object.
General Requirements:
Must be able to effectively communicate both verbally and written with all levels of employees and guests in an attentive, friendly, courteous and service oriented manner.
Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests.
Must be able to multitask and prioritize departmental functions to meet deadlines.
Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner.
Attend all hotel required meetings and trainings.
Maintain regular attendance in compliance with the Hotel Standards, as required by scheduling, which will vary according to the needs of the hotel.
Maintain high standards of personal appearance and grooming.
Comply with the Hotel Standards and regulations to encourage safe and efficient hotel operations.
Maximize efforts towards productivity, identify problem areas and assist in implementing solutions.
Must be effective in handling problems, including anticipating, preventing, identifying and solving problems as necessary.
Must be able to understand and evaluate complex information, data, etc. from various sources to meet appropriate objectives.
Must be able to maintain confidentiality of information.
Perform other duties as requested by management.
Additional Information
Salary: from $83,000 to $93,000
Employee benefit card offering discounted rates in Accor worldwide for you and your family.
Excellent Company benefits including medical, dental, vision and life insurance.
Personalized development opportunities across Accor's extensive brand portfolio.
Ability to make a difference through our Corporate Social Responsibility activities
Our Milford, MA Panera Bread cafe is hiring associates! Full-time shift 5 AM - 2 PM available! Apply today for immediate interview, must be 18+. Great company with plenty of opportunity for advancement! Panera Bread / PR Restaurants is seeking Cashiers to join our supportive team of dynamic and hardworking café professionals. At PR Restaurants, we're committed to setting a higher standard for excellence in every facet of our business. As a Cashier, you are the "gatekeeper" between our customers and the delicious food they crave. You'll play a key role in supporting and motivating our café teams to provide positive, unrivaled guest experiences for every Panera customer.
We've instilled a universal work culture defined by integrity, optimism, and mutual respect. The well-being of every team member is crucial to our success. Help us fulfill our mission to 'Rise Above the Rest' by providing the highest-quality customer service for our guests. Apply today for an immediate interview!
Benefits:
* Paid weekly
* Competitive starting pay: $17 - $19.50/hr BOE
* Exceptional training and career growth programs
* Promotion opportunities from within
* Benefits package includes medical, dental, vision, company-paid life & disability insurance and 401k with company match (available for full-time employees, 30+ hrs/week)
* One week of paid vacation (available for full-time employees, 30+ hrs/week)
* Flexible scheduling
* Meal discounts while working, 65% off first $15
* PRR Company Discounts - discounts, rewards and perks on thousands of partnering brands
Responsibilities:
* Assist with café operations and daily tasks
* Provide the highest level of customer service for our guests
* Enthusiastic & comprehensive knowledge of menu items
* Successfully work as a key part of a dynamic team
* Report to and follow the direction of your Supervisor(s)
* Maintain a clean and organized work environment
* Adhere to our company policies, procedures, & safety standards
* Set a positive example and maintain optimism for all staff, employees, and guests
Requirements:
* Must be at least 18 years of age to apply for this position
* Ability to work varied schedules that may include nights and weekends
* Excellent communication skills; ability to communicate clearly with both customers and colleagues
* Physical requirements include standing for prolonged periods, repeated walking, bending, stretching, & occasional lifting (up to 50lbs)
There's no limit to how far your enthusiasm and ambition can take you at PR Restaurants. If you're ready to 'Rise Above the Rest' and begin a fulfilling career in food & hospitality in a key role, connect with us today for an immediate interview!
$17-19.5 hourly 60d+ ago
Senior Catering Manager
Rennickbarrett Recruiting
Shift manager job in Boston, MA
Profile: Ideally experience within catering in large venues such as: convention centers, sports venues, large hotels , multi property, (hotels can be tricky, often in a hotel dealing with other things than food and beverage) country clubs (though they tend to be smaller).
Team Structure/ Direct Reports:
3 catering managers reporting
2 to 3 supervisors.
Hourly: Anywhere from 60-75 staff.
This is a Union environment - union experience would be preferred but not a deal breaker
Events:
Last year was just shy of 2,000 events. Flexible schedule!
Scalability is key.
Most days smaller events, ie.: 20 person lunch, to 400 person dinner. There are upwards of 1k events a year; 3-4 major events a week (receptions of 100+), gamedays are heavy
Very high volume event environment.
Additional notes:
Communication and data entry/analysis are a big piece. Scheduling responsibility. Heavy role in managing union, responding to grievances, write ups. Staff management, menu printing. Equipment inventory (making sure team is set for event)
Event sizes can range from 10 - 3,000 person sized events.
Management of other high level Managers
Supporting Fenway and MGM Theater at Fenway and any additional travel as support staff
Incredibly front, customer facing. Need polish, presentability, communication. Very detail oriented and detail focused.
Specific Tools or Software used in the role: Heavily in Microsoft Office Suite, ABI, most programs are trainable. Experience with POS and inventory systems ideal. A lot of email communication.
Experience:
Education/ Certifications: Love a bachelors, but experience can substitute.
ServSafe. Any kind of food safety cert would be a bonus
$47k-65k yearly est. 60d+ ago
Banquets Manager
Sitio de Experiencia de Candidatos
Shift manager job in Boston, MA
Directs and motivates team while personally assisting in providing high quality service based on requirements and standards. Monitors and controls financial and administrative responsibilities including asset protection. Provides clear and concise communications to everyone having ownership in the success of the event. Identifies training opportunities and plans a strategy to accomplish goals.
CANDIDATE PROFILE
Education and Experience
• High school diploma or GED; 2 years experience in the event management, food and beverage, or related professional area.
CORE WORK ACTIVITIES
Managing Banquet Operations
• Projects supply needs for the department, (e.g., china, glass, silver, buffet presentations, props).
• Applies knowledge of all laws, as they relate to an event.
• Understands the impact of Banquet operations on the overall success of an event and manages activities to maximize customer satisfaction.
• Adheres to and reinforces all standards, policies, and procedures.
• Maintains established sanitation levels.
• Manages departmental inventories and maintains equipment.
• Uses banquet beverage records to control liquor costs and manage the banquet beverage perpetual inventory.
• Schedules banquet service staff to forecast and service standards, while maximizing profits.
• Assists team in developing lasting relationships with groups to retain business and increase growth.
Participating in and Leading Banquet Teams
• Sets goals and delegates tasks to improve departmental performance.
• Conducts monthly department meetings with the Banquet team.
• Applies and continually broadens knowledge of food and wine pairings and cutting edge cuisine with emphasis on current event trends.
• Acts as a liaison to the kitchen staff.
• Leads shifts and actively participates in the servicing of events.
Ensuring and Providing Exceptional Customer Service
• Sets a positive example for guest relations.
• Interacts with guests to obtain feedback on product quality and service levels.
• Responds to and handles guest problems and complaints.
• Empowers employees to provide excellent customer service.
• Ensures employees understand expectations and parameters.
• Strives to improve service performance.
• Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement.
• Reviews comment cards and guest satisfaction results with employees.
Conducting Human Resources Activities
• Communicates and executes departmental and property emergency procedures and ensures staff are trained in safety procedures.
• Observes service behaviors of employees and provides feedback to individuals.
• Monitors progress and leads discussion with staff each period.
• Participates in the development and implementation of corrective action plans.
• Reviews quarterly Meeting Planner Survey results and participates in the development and implementation of corrective action to address service challenges; focuses on continuous improvement of guest satisfaction.
• Attends and participates in all pertinent meetings.
At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
$52k-75k yearly est. Auto-Apply 26d ago
Catering Manager
Fooda 4.1
Shift manager job in Boston, MA
Who We Are:
We believe a workplace food program is something employees should love and look forward to every day. Powered by technology and a network of over 2,000 restaurants, Fooda feeds hungry people at work through our ongoing food programs located within companies and office buildings. Every day, each Fooda location is served by different restaurants that come onsite and serve fresh lunch from their chef's unique menus. Fooda operates in 20 major US cities and plans to continue its expansion across the United States and internationally. Eight out of ten employees believe Fooda is one of their company's top perks.
Position Overview:
The Catering Manager position is critical to the success of a Fooda client location. The Catering Manager is responsible for managing client relationships along with managing the daily catering orders offered at the client location. The Catering Manager ensures all catering offered to the client and customers are of superior quality and service.
Who You Are:
You love building relationships and enjoy customer service
You are optimistic in the face of problems and you're capable of finding solutions quickly and effectively
You are very organized and detail oriented. Type-A personality is a plus!
You have an entrepreneurial mindset with the capability of managing work independently
Quick thinking on your feet and no problem is too big or small for you
You do not wait for direction and are always looking for ways to improve
Prior experience in catering preferred
Ideal candidates will have a Bachelor's degree in addition to five to eight years of relevant experience
What You Will Be Responsible For:
Coordinate and oversee internal catering events at client location
Establish and maintain effective client and customer rapport to determine catering needs
Maintain costs as it relates to food, beverage, and labor
Negotiate new menus with restaurant partners for special requests
Recruit and train catering staff at client location
Oversee set up and cleanup of all catering events
Ensure all catering events comply with government and agency standards, including but not limited to those relating to safety and health
What We'll Hook You Up With:
Competitive market salary and stock options based on experience
Comprehensive health, dental and vision insurance plans
401k retirement plan with company match
Paid maternity and parental leave benefits
Flexible spending accounts
Company-issued laptop
Daily subsidized lunch program (ours!) and free food and beverages in the office
A fulfilling, challenging adventure of a work experience
Must be authorized to work in the United States on a full-time basis. No recruiters please.
The salary range for this role is between $55,000-$65,000 and is dependent on a number of factors, including but not limited to work experience, training, location, and skills.
$55k-65k yearly Auto-Apply 44d ago
Catering Manager 3
Sodexo S A
Shift manager job in Milton, MA
Role OverviewJoin a great team where students are at the heart of everything we do! Sodexo's Campus Segment is seeking a Catering Manager 3 for Curry College, a campus dedicated to connecting people with academic and personal opportunity. In this role, you will lead the execution of high-quality catering experiences-from donor events to student engagement activities-while delivering outstanding service and building strong client relationships.
The Catering Manager actively supports event setup, execution, and breakdown, while also managing administrative functions such as Catertrax operations, ordering, beer/wine oversight, and inventory.
Exceptional multitasking, delegation, and communication skills are essential.
The role also supports resident dining operations as needed.
What You'll DoLead the planning, coordination, and execution of campus catering events, ensuring excellence in service, presentation, and customer satisfaction.
Engage regularly with donors, campus partners, and student groups to understand needs and deliver tailored event experiences.
Actively participate in event setup, service execution, and breakdown to maintain quality and efficiency.
Oversee Catertrax ordering, billing, event documentation, and administrative workflows.
Manage inventory, ordering, and beer/wine processes in compliance with Sodexo and campus standards.
Support resident dining operations as needed, collaborating with culinary and service teams.
Train, coach, and develop front-line staff and managers to uphold service standards and operational consistency.
Monitor financial performance, including pricing, food and beverage cost controls, and budget adherence.
Maintain strong relationships with clients, vendors, employees, and college partners.
Champion safety, sanitation, and compliance standards at all times.
What We OfferCompensation is fair and equitable, partially determined by a candidate's education level or years of relevant experience.
Salary offers are based on a candidate's specific criteria, like experience, skills, education, and training.
Sodexo offers a comprehensive benefits package that may include: Medical, Dental, Vision Care and Wellness Programs 401(k) Plan with Matching ContributionsPaid Time Off and Company HolidaysCareer Growth Opportunities and Tuition ReimbursementMore extensive information is provided to new employees upon hire.
What You BringFood service experience in high-volume catering management.
Formal training in catering services, including customer service, event planning, presentation, and event management.
Proven ability to deliver high-end catering and exceptional food quality and presentation.
Strong leadership, communication, and interpersonal skills with the ability to build positive working relationships at all levels.
Solid computer skills and familiarity with catering systems (Catertrax preferred).
Culinary knowledge and understanding of food and beverage cost controls.
Competence in unit financial management, pricing strategies, and menu development.
Ability to manage multiple priorities, delegate effectively, and excel in a fast-paced environment.
A proactive, hands-on approach and dedication to exceeding customer expectations.
Who We AreAt Sodexo, our purpose is to create a better everyday for everyone and build a better life for all.
We believe in improving the quality of life for those we serve and contributing to the economic, social, and environmental progress in the communities where we operate.
Sodexo partners with clients to provide a truly memorable experience for both customers and employees alike.
We do this by providing food service, catering, facilities management, and other integrated solutions worldwide.
Our company values you for you; you will be treated fairly and with respect, and you can be yourself.
You will have your ideas count and your opinions heard because we can be a stronger team when you're happy at work.
This is why we embrace diversity and inclusion as core values, fostering an environment where all employees are valued and respected.
We are committed to providing equal employment opportunities to individuals regardless of race, color, religion, national origin, age, sex, gender identity, pregnancy, disability, sexual orientation, military status, protected veteran status, or any other characteristic protected by applicable federal, state, or local law.
If you need assistance with the application process, please complete this form.
Qualifications & RequirementsMinimum Education Requirement - Associate's Degree or equivalent experience Minimum Management Experience - 2 years Minimum Functional Experience - 1 year work experience in food or culinary services including restaurants, fast food, vending, catering services, institutional services, mall food courts, etc.
$47k-65k yearly est. 10d ago
Food Champion
GF Enterprise, LLC 3.7
Shift manager job in Boston, MA
Job Description
The Taco Bell Team Member is the first face that customers see when they walk through the door or first voice they hear when they place a drive-thru order so YOU will set the tone for the Taco Bell customer experience and bring the great Taco Bell tastes to life. This is a very important job for a friendly, helpful individual who enjoys working in a fast-paced environment and paying attention to detail. Key responsibilities include taking orders or preparing food, assisting in resolving any service or food issues, maintaining food-safety standards and maintaining a clean, safe work and dining environment. A successful candidate will have a clean and tidy appearance, good work habits and a positive attitude. If you want to build a great career while providing fast, fun and friendly service to our customers, Taco Bell is the place to learn, grow and succeed!
$35k-49k yearly est. 17d ago
Convenience Cashier 2nd and 3rd Shift
Workman's Travel Centers
Shift manager job in Lowell, MA
Workman's Travel Center in Lowell is looking for a Cashier to join our team. The Cashier will use cash registers, electronic scanners, and other related equipment to conduct monetary transactions with customers.
The ideal candidate is dependable and reliable with excellent customer service skills, top-notch accuracy, and displays exceptional customer service.
Responsibilities:
Customer service - Greet customers as they enter the store and answer any questions or as needed. Assist the customers with locating various products and resolving complaints as they arise.
Cash handling - Accept money in the form of cash, checks, and credit or debit cards for items purchased. Ensure accurate transactions by balancing the cash register at the beginning and end of the shift.
Requirements:
High school diploma required (or equivalent)
Excellent customer service skills
Excellent verbal communication skills
Ability to operate available equipment, such as cash registers, calculators, or scanners
Necessary mathematical skills, as needed to make the change and give refunds
Knowledgeable about the company's products and services and customer-related policies
At Workman's Travel Centers, our staff is committed to providing our customers an environment that is clean, friendly, and professional, with a variety of merchandise, quality food, and exceptional service.
Our employees enjoy a Work Culture of Teamwork. Benefits include Medical, Dental, Vision and Life Insurance.
Employees can also take advantage of free employee meals, 20% off in our Grace & Grit section, and our Store Currency, "Russ Bucks"
.
Workman's Travel Centers is an Equal Opportunity Employer. This company does not and will not discriminate in employment and personnel practices on the basis of race, sex, age, handicap, religion, national origin or any other basis prohibited by applicable law.
$27k-34k yearly est. Auto-Apply 20d ago
Mobile Market Food Truck Manager
YMCA of Greater Boston 4.3
Shift manager job in Boston, MA
Job DescriptionDescriptionPosition: Mobile Market Food Truck Manager Reports to: Director of Nutrition Education, Partnerships & Warehouse Operations Position Type: Full Time YMCA of Greater Boston Mobile Market Food Truck Manager
The YMCA is a lead partner for the Greater Boston Food Bank and operates a warehouse Grocery Bag Distribution Program that packages and delivers 4,500+ grocery bags weekly to more than 45 partners through the city of Boston. A new Mobile Market will be operational in 2023 and will coordinate services in the city of Boston. The goal is to serve communities daily with food choice and individual selection. The YMCA of Greater Boston is also a partner to the Department of Transitional Assistance (DTA) and delivers SNAP-Education/ Nutritional Education to all distribution Centers in the city of Boston, partners with the Massachusetts Alliance of Ys and works directly with JRI and independent consultant to measure the impact of all Distribution Center Operations and Activities. Annually pantry meals will deliver more than 3 million meals.
REQUIRED KNOWLEDGE. SKILLS & ABILITIES:
• Proven ability to work with people from a variety of different ethnic, socioeconomic, educational, religious, sexual, and generational backgrounds.
• Ability to identify, develop and monitor partnerships that meet specific needs of families and community.
• Intermediate level knowledge of Microsoft Word, Exchange and Outlook; use of spreadsheet software such as Excel; use of on-line reporting systems for data entry.
• Ability to write and communicate clearly and effectively.
• Serve Safe, CPR, First Aid & other program specific certifications required upon or after hire.
PHYSICAL DEMANDS:
While performing the duties of this job, the employee is regularly required to stand; walk; use hands to finger, handle, or feel objects, tools, or controls; and talk or hear. The employee frequently is required to sit and reach with hands and arms. The employee must occasionally lift and/or move up to 10 -15 pounds. Specific vision abilities required by this job include close vision, distance vision, and the ability to adjust.
Key ResponsibilitiesESSENTIAL RESPONSIBILITIES
Job Responsibilities:
• Oversee entire operation of the Mobile Market Food Truck
• Have training on Greater Boston Food Bank SWAP method
• Implement SWAP method at Mobile Market Food Truck sites
• Drive Mobile Market Food Truck
• Load, set up, and breakdown Mobile Market Food Truck
• Coordinate with SNAP-Ed Team of Dietitian and Nutritionist to set up SNAP-Ed nutrition lessons and cooking demonstrations at sites
• Manage Market site and participants to ensure flow and safety
• Track inventory and “sales” of items
• Oversee Mobile Market Food Truck Operations Assistant
How much does a shift manager earn in Worcester, MA?
The average shift manager in Worcester, MA earns between $28,000 and $48,000 annually. This compares to the national average shift manager range of $23,000 to $43,000.
Average shift manager salary in Worcester, MA
$37,000
What are the biggest employers of Shift Managers in Worcester, MA?
The biggest employers of Shift Managers in Worcester, MA are: