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  • Assistant General Manager

    Hyatt House Las Colinas

    Shift manager job in Irving, TX

    Compensation Type: Yearly Highgate Hotels: Highgate is a leading real estate investment and hospitality management company with over $15 billion of assets under management and a global portfolio of more than 400 hotels spanning North America, Europe, the Caribbean, and Latin America. With a 30-year track record as an innovator in the hospitality industry, this forward-thinking company provides expert guidance through all stages of the property cycle, from planning and development through recapitalization or disposition. Highgate continues to demonstrate success in developing a diverse portfolio of bespoke lifestyle hotel brands, legacy brands, and independent hotels and resorts, featuring contemporary programming and digital acumen. The company utilizes industry-leading revenue management tools that efficiently identify and predict evolving market dynamics to drive outperformance and maximize asset value. With an executive team of seasoned hospitality leaders and corporate offices worldwide, Highgate is a trusted partner for top ownership groups and major hotel brands. **************** Location: Hyatt House Las Colinas 5901 N MacArthur Blvd.Irving, TX 75039 Overview: The Assistant General Manager is responsible for continually focusing on achieving hotel profitability through revenue generation, cost control, guest satisfaction and developing employees, while maintaining the integrity of the hotel. Responsibilities: Play a pivotal role in hotel sales efforts, including calling on top ten accounts, meeting clients, hosting luncheons and receptions, and meeting with on-site contacts on a daily, weekly and monthly basis. Tour the operating departments daily, making adjustments as needed via department heads. Conduct weekly staff meetings, including weekly training sessions presented by managers and self using the steps to effective training according to Highgate Hotel standards, and the review of previous and future sales and operations efforts. Meet all financial review dates and corporate directed programs in a timely fashion. Hold a monthly financial review with all department managers, M.I.D.'s and available supervisors. Ensure that all department heads maintain budgeted productivity levels and Highgate Hotel standard checkbook accounting procedures. Develop managers for future advancement through competency training and corporate sponsored training programs. Participate in required M.O.D. coverage as scheduled. Maintain direct contact with and monitor the development of management trainees. Adhere to all Highgate Hotel policies and procedures and train new managers to ensure compliance. Oversee and assist in the Highgate Hotel budget process as required. Ensure that training in service standards is taking place in each department using the steps to effective training according to Highgate Hotel standards, including compliance in all departments to Highgate Hotel Garden Standard of the Week training. Assist in creating a positive team-oriented environment which focuses on the guest, through employee development and motivation. Inspect rooms regularly (weekly at a minimum) with both the Housekeeping Manager and Property Engineer. Ensure complete processing of invoices daily by using the A/P process. Ensure that all appropriate information for financial documents is received by the Corporate Office monthly, in compliance with the monthly accounting calendar. Ensure the cleanliness and maintenance of the physical property through inspections and preventive maintenance programs with department managers. Ensure that employees are at all times attentive, friendly, courteous and efficient in their interactions with guests, managers and all other employees. Forecast monthly the hotel's financial position, by estimating revenues and line-by-line expenses. Analyze previous and projected data to generate an accurate reforecast. Prepare and conduct all management interviews and follow hiring procedures according to Highgate Hotel S.O.P.'s. Ensure that all managers are in compliance with the standards in their interviewing and hiring procedures for departmental staff. Interview all prospective final candidates for any vacant management position within the hotel prior to any offer being extended. Perform all Executive Committee members performance appraisals according to Highgate Hotel S.O.P.'s, and ensure that managers are in compliance with the standards in their administration of performance appraisals to their staff. Motivate, coach, counsel and discipline all management personnel according to Highgate Hotel S.O.P.'s and ensure that managers are in compliance with the standards in their administration of counseling and disciplinary steps. Perform any other duties as requested by the Vice President or Regional Director of Operations. Ensure that all employees receive fair and equitable treatment according to Highgate Hotel S.O.P.'s. Meet clients on the property, including meeting contacts and potential clients touring the property, to assist in the sales effort. Be in the public areas during peak times, greeting guests and offering assistance as needed. Ensure procedures for handling of the hotel safe specifically with regard to security and monthly safe audits are followed and occur. Ensure monthly credit meetings are conducted and take an active role in the hotel credit and collection policies Qualifications: At least 5-6 years progressive experience in a hotel. Bachelor's Degree preferred. Long hours sometimes required. Maintain a warm and friendly demeanor at all times. Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner. Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests. Must be able to multitask and prioritize departmental functions to meet deadlines. Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner. Attend all hotel required meetings and trainings. Participate in M.O.D. coverage as required. Maintain regular attendance in compliance with Highgate Hotel Standards, as required by scheduling, which will vary according to the needs of the hotel. Maintain high standards of personal appearance and grooming, which include wearing nametags. Comply with Highgate Hotel Standards and regulations to encourage safe and efficient hotel operations. Maximize efforts towards productivity, identify problem areas and assist in implementing solutions. Must be effective in handling problems, including anticipating, preventing, identifying and solving problems as necessary. Must be able to understand and evaluate complex information, data, etc. from various sources to meet appropriate objectives. Must be able to maintain confidentiality of information. Light work - Exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently or constantly to lift, carry, push, pull, or otherwise move objects. Perform other duties as requested by management.
    $38k-56k yearly est. 1d ago
  • Assistant General Manager - ADESA Auto Auction

    Carvana 4.1company rating

    Shift manager job in Mesquite, TX

    About Us ADESA, a Carvana owned company, currently the nation's second-largest physical wholesale vehicle auction operating over 50 locations throughout the US. Our auction sites, some up to 200 acres, provide a wide array of vehicle services including logistics management, repair & reconditioning, and auction remarketing for well over one million vehicles annually. Many of our locations also serve as Carvana distribution hubs and reconditioning facilities, making our sites vibrant and full of passionate people who enjoy serving our customers. We work in a service industry and embrace a "we" versus "I" culture - help others, and they will help you. Our industry is fun, fast-paced, and competitive - and filled with the best people who are passionate about what they do. We're excited about the future! As an industry leader, ADESA is undergoing a multi-year expansion including sizable investments in facilities, digital auction capabilities, and supporting our customer's growth! We are looking for great people who want to take this journey with us. Get a sneak peek into life at ADESA! Role As an ADESA Assistant General Manager, you will lead a high performing vehicle operations team and support the customer experience at an auction site. Our AGMs maintain a strong understanding of operational, sales, and financial processes. Those who communicate effectively, as well as understand the importance of maintaining relationships, will thrive in this position. We are looking for a motivated, encouraging leader who demonstrates our core values daily and maintains a strong passion for leadership, integrity, adaptability, and positivity. The Assistant General Manager role at ADESA is an amazing opportunity for a passionate leader looking to accelerate their career in the fast-paced automotive world. You'll be at the forefront of innovation, applying operational, sales, and financial abilities to enhance customer satisfaction, while you sharpen your skills to prepare you for continued career growth potential across our organization. If you thrive in a high expectation, high accountability role and are ready to accelerate your career with a Fortune 500 company that values leadership, integrity, adaptability, and positivity, ADESA is your road to success. Impact A committed Assistant General Manager is dedicated to developing a customer service driven and operationally efficient team. You will develop strategy and inspire the team to achieve operational objectives related to customer needs. You will contribute to our business growth in an innovative atmosphere as a valued member of our ADESA community. Responsibilities People Leadership and Team Development Lead from the front by setting the cultural tone and facilitating an environment of positivity, customer focus, strong morale, and team collaboration. Recruit and hire exceptional team members, and utilize performance management tools to ensure development of their careers. Resolve employee relations challenges, complaints, suggestions, etc. using sound human relations principles. Follow-through and communicate employee relations problems to the General Manager and evaluate and take positive, consistent, disciplinary action on infractions of company policies and procedures as defined in the employee disciplinary policy. Ensure proper follow-through on all directives, bulletins, schedules, and accounting from the General Manager, designated manager, or other corporate sources. Frequently and effectively communicate across the team and ensure the flow of cross functional communication between departments. Business Development Lead the dealer consignment and commercial account teams in accordance with corporate guidelines to ensure achievement of maximum sales volume in the most profitable way possible. Support end to end solutions for all customers and advise the sales team with demonstrated knowledge on products, services, and maximization of technology. Ensure the use of marketing tools on selected customer accounts as instructed. Leverage strong business acumen; monitor all local competition and recommend competitive strategies to the General Manager and marketing department. Attend Profit and Loss Statement reviews each accounting period with the Controller and General Manager. Manage sales records, controllable expenses and cost items affecting profitability. Monitor all customer accounts and work with other managers to ensure compliance with sale plan layouts, corporate requirements, and other directives. Advise and assist with corrective procedures or collecting outstanding receivables, if needed. Customer Service Create and maintain positive rapport and trusted relationships with customers and employees in a transparent, reliable, and positive manner and act as the at-auction point person for customer related needs. Ensure that fast and friendly service is provided to all customers in support of growth to the customer base. Resolve any customer complaints in a friendly, courteous manner. Advise the General Manager or designated manager of all serious complaints or incidences. Operations & Process Execution Turn operational and process initiatives into actionable tasks; support operational administration to move vehicles through the process with strong understanding of processes, collaboration across the organization, and communication internally. Inspect work performed by auction operations to ensure that the work conforms to the customer's request. Compliance and Safety Monitor and control all facility conditions, vehicles, property and equipment for property cleanliness, maintenance, and safety. Develop strong partnerships with the corporate teams to implement and ensure compliance with all company initiatives, policies, procedures, and applicable state and federal laws are always followed. Monitor and ensure compliance with all contractual customer, contractor, and supplier agreements. Skills & Attributes Excel in a fast-pace, high-pressure environment where speed and quality are paramount Self-motivated in order to drive efficiency, teamwork, and the best customer experience possible Ability to always demonstrate polished and professional behavior Strong communication and presentation skills Leads through encouragement and coaching, navigates conflict through positive conflict resolution Sales and customer focused, with an organized and systematic approach to the work Demonstrated ability to follow-through with both internal partners and external customers Forward-thinking; adept and comfortable with change; ability to act as a "change champion" Detail oriented and consistent in the execution of job duties Qualifications High School or GED required College education preferred 5+ years of people management experience 7+ years of customer service experience Automotive/auction experience preferred CRM experience preferred Must be 18 years of age and have a valid driver's license ADESA Benefits and Perks Competitive Pay | Quality Benefits | Relocation Assistance | Holiday and Paid Time Off | Education and Equipment Reimbursement Programs | Matching 401(k) | Career Path Opportunities | And More! Other Requirements To be able to do your job at ADESA, there are some basic requirements we want to share with you. Of course, we'll make any reasonable accommodations for those with disabilities to perform the essential functions of their jobs. The physical activity requirements of the position range from Light to Medium Physical Work. Frequent - standing, watching, touching, listening, walking, talking Potential - running, jumping, yelling or other rapid or forceful movement in emergency situations Visual acuity requirements include color, depth perception and field of vision comparable to definitions for Clerical, Administrative, Machine Operators (including inspection) positions. Physical Working Conditions This position is subject to both inside and outside environmental working conditions, including temperature changes, outside weather conditions, slightly elevated ambient noise levels, and minor atmospheric conditions affecting skin or respiratory systems, such as fumes, odors and dusts associated with internal and external service station/convenience food and petroleum dispensing operations. Note: Refer to the Handbook and Policy Manuals for important addendum requirements to all s. This in no way states or implies that these are the only duties to be performed by the employee(s) incumbent in this position. Employee(s) will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. The requirements listed in this document are the minimum levels of knowledge, skills, or abilities. To be able to do your job at ADESA, you must be able to read, write, speak, and understand English. Of course, we'll make any reasonable accommodations for those with disabilities to perform the essential functions of their jobs. Legal Stuff Hiring is contingent on passing a complete background check. This role is not eligible for visa sponsorship. ADESA is an equal employment opportunity employer. All applicants receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, marital status, national origin, age, mental or physical disability, protected veteran status, or genetic information, or any other basis protected by applicable law. ADESA also prohibits harassment of applicants or employees based on any of these protected categories. Please note this job description is not designed to contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
    $33k-39k yearly est. 13d ago
  • Kitchen Manager

    Woody's Brands, LLC 4.2company rating

    Shift manager job in Frisco, TX

    Kitchen Manager - Little Woodrow's Frisco We are seeking a skilled and dedicated Kitchen Manager to join Little Woodrow's team at our newest location opening in Frisco. As a part of our management team, you will play a crucial role in maintaining the highest standards of culinary excellence and ensuring a smooth and efficient kitchen operation. Responsibilities: Oversee daily kitchen operations, including food preparation, cooking, and plating to consistently deliver top-quality dishes. Hire, lead and motivate the BOH team, providing guidance, training, and support to ensure optimal performance and development Collaborate closely with the management team, ensuring all products meet our high standards of taste and presentation. Monitor inventory levels, order supplies, and manage food costs to maintain budgetary targets while minimizing waste and ensuring freshness. Implement and enforce health and safety standards, ensuring compliance with all relevant regulations and promoting a safe working environment. Foster a positive and collaborative working environment, encouraging open communication and teamwork among all staff members. Requirements: New restaurant opening experience. Proven experience in hospitality or in a similar role, preferably in a high-volume restaurant environment TABC Seller/Server Certification Strong leadership skills with the ability to inspire and motivate a diverse team In-depth knowledge of culinary techniques, food safety regulations (Food Handler Certificate preferred), and kitchen operations Excellent organizational and time management skills, with the ability to prioritize tasks and meet deadlines in a fast-paced environment Experience with financial management principles, budgeting, cost control, and inventory management Effective communication skills to liaise with team members and other departments Flexibility to work evenings, weekends, and holidays as required If you are passionate about culinary excellence, possess strong leadership abilities, and thrive in a fast-paced environment, we invite you to join our team.
    $37k-50k yearly est. 2d ago
  • Associate Manager, Search & Display

    Joon Loloi

    Shift manager job in Dallas, TX

    About Us: Born from Loloi Rugs - an industry leader that has been trusted by thousands of the world's top designers and retail stores - Joon Loloi is an e-commerce retail destination delivering an insider's perspective on home furnishings. Our online selection of furniture, rugs, lighting, and décor is a combination of exclusive in-house design, signature trademarks, and expertly curated pieces for every room and everyone. Security Advisory: Beware of Frauds Protect yourself from potential fraud and verify the authenticity of any job offer you receive from Loloi. Rest assured that we never request payment or demand any sensitive personal information, such as bank details or social security numbers, at any stage of the recruiting process. To ensure genuine communication, our recruiters will solely reach out to applicants using an @loloirugs.com email address. Your security is of paramount importance to us at Loloi, and we are committed to maintaining a safe and trustworthy hiring experience for all candidates. The ideal candidate for this role is a strategic, data-driven marketer with deep expertise in performance channels like Google Ads, SEO, and other growth focused platforms. They're comfortable owning campaigns end-to-end, from high-level planning to execution and optimization, with a focus on driving measurable growth across the full customer funnel. This person thrives in an analytical environment, regularly uncovering new opportunities through testing, platform innovations, and performance trends. They have hands-on experience managing complex product feeds, executing SEO strategies, and structuring scalable campaigns tailored to customer intent. The ideal candidate is also a collaborative partner, contributing to cross-functional discussions around measurement, attribution, and long-term growth planning. They're resourceful, forward-thinking, and passionate about building efficient systems that scale. Responsibilities Channel Ownership & Execution Own all aspect of performance across key performance channels including: Google Ads (Search, Shopping, PMAX, Display) SEO (Technical, On-Page, and Content Strategy) Product Feeds & Merchant Center Potential to expand with new such as Amazon DSP, Bing, etc. Develop and implement strategies to support brand and business initiatives through above key performance platforms Identify and scale flexible Google Ads structures focused on keyword segmentation and product groupings Lead keyword research, technical SEO audits, and on-page optimization initiatives Collaborate cross-functionally with content, dev, and product teams to implement SEO improvements Monitor performance and identify growth opportunities through emerging search trends Maximize growth potential across the funnel - from in-market and consideration to repeat and high-LTV segments - tailored by customer type (e.g., consumer vs. trade customers) Collaborate with analytics, data, and finance teams to ensure proper tracking and budget alignment across platforms Feed Management & Optimization Drive strategy to continuously optimize product feeds to improve data quality, categorization, variant grouping, and platform performance Implement ongoing feed improvements to support scaling across Shopping and other feed-dependent channels Strategy, Innovation & Expansion Identify new growth opportunities including emerging platforms, formats, and targeting strategies Continuously test and evaluate performance strategies to improve traffic and ROAS with a focus on incrementality. Act as a key stakeholder in defining and refining attribution and measurement frameworks Qualifications 3+ years of hands-on experience in digital/performance marketing in eCommerce (D2C environments Proven track record of owning and scaling campaigns across multiple performance channels Strong knowledge of SEO best practices and tools (e.g., BrightEdge, Google Search Console) Experience managing product feeds and familiarity with feed tools and merchant platforms Strong analytical mindset with ability to interpret data, draw insights, and make data-driven decisions Excellent organizational and project management skills, with ability to work cross-functionally Familiarity with attribution tools, Google Analytics, and dashboarding solutions like Looker, GA4, or similar What We Offer Health, dental, and vision benefits Paid parental leave 401(k) with employer match A culture of meritocracy that fosters ongoing growth opportunities A stable, growing family-owned company that looks after its employees Loloi Rugs does not discriminate on the basis of race, sex, color, religion, age, national origin, marital status, disability, veteran status, genetic information, sexual orientation, gender identity or any other reason prohibited by law in provision of employment opportunities and benefits. We seek a diverse pool of applicants and consider all qualified candidates regardless of race, ancestry, color, gender identity or expression, sexual orientation, religion, national origin, citizenship, disability, Veteran status, marital status, or any other protected status. If you have a special need or disability that requires accommodation, please let us know.
    $28k-65k yearly est. 4d ago
  • General Manager - Dig World, Grapevine Texas

    Dig World

    Shift manager job in Grapevine, TX

    Dig World is seeking a dynamic and experienced General Manager to lead our team and oversee daily operations at our construction-themed adventure park in Grapevine, Texas. The ideal candidate is a proven leader who excels at developing people, building strong teams, and fostering a positive workplace culture. This role requires a balance of operational excellence and people-focused leadership. The General Manager will be responsible for driving guest satisfaction, ensuring smooth day-to-day operations, and upholding safety and service standards. We're looking for someone who is motivated, organized, and able to inspire staff to deliver memorable experiences for every guest. If you have a passion for leadership, a track record of operational success, and the ability to create an environment where both employees and guests thrive, we'd love to meet you. Dig World DFW/Grapevine Location: 2200 W Grapevine Mills Cir, Grapevine, TX 76051 Office Location: 1785 TX-26 Suite 200, Grapevine, TX 76051 We began construction on December 10th, and are scheduled to open the new location in May of 2026. Please note that the General Manager role will require occasional weekend work. A detailed work schedule will be provided and discussed during the interview process Key Responsibilities: Lead hiring, onboarding, coaching, and performance management of staff. Foster a positive, team-oriented workplace that reflects Dig World's culture and values. Oversee day-to-day park operations, maintenance, and safety compliance. Manage vendor relationships, inventory, ordering, and contracts. Address guest concerns and implement strategies to enhance the overall experience. Monitor budgets, revenue, and expenses, and provide ownership with regular updates. What We're Looking For: Proven leadership experience in operations, hospitality, or entertainment. Strong people-management skills with the ability to motivate and inspire. Business acumen with experience managing budgets, payroll, and vendors. A hands-on leader who thrives in a fast-paced, guest-facing environment. Compensation & Schedule: Salary range: $85,000 - $125,000 annually, depending on experience. *One of the best ways to get this job is to email *********************** with reasons why you think you would be a good fit, and call or text Alex at ************
    $85k-125k yearly 1d ago
  • General Manager

    Panda Restaurant Group 4.6company rating

    Shift manager job in Fort Worth, TX

    The ideal candidate will have experience leading a team and managing the daily operation of the business. They will be responsible for maintaining the standard of work from employees as well as onboarding and hiring new team members. Responsibilities Provide leadership and direction to a team of people Manage operations and finances of business Recruit and train new hires on business practices Drive development of employees Ensure that quality of work or service is maintained Qualifications Management and Customer Service experience Strong administrative skills Demonstrated ability to lead Comfort working with budgets, payroll, revenue and forecasting Strong communications skills
    $28k-41k yearly est. 20h ago
  • Catering Manager

    Fooda 4.1company rating

    Shift manager job in Addison, TX

    Job Description Who We Are: We believe a workplace food program is something employees should love and look forward to every day. Powered by technology and a network of over 2,000 restaurants, Fooda feeds hungry people at work through our ongoing food programs located within companies and office buildings. Every day, each Fooda location is served by different restaurants that come onsite and serve fresh lunch from their chef's unique menus. Fooda operates in 20 major US cities and plans to continue its expansion across the United States and internationally. Eight out of ten employees believe Fooda is one of their company's top perks. Position Overview: The Catering Manager position is critical to the success of a Fooda client location. The Catering Manager is responsible for managing client relationships along with managing the daily catering orders offered at the client location. The Catering Manager ensures all catering offered to the client and customers are of superior quality and service. Who You Are: You love building relationships and enjoy customer service You are optimistic in the face of problems and you're capable of finding solutions quickly and effectively You are very organized and detail oriented. Type-A personality is a plus! You have an entrepreneurial mindset with the capability of managing work independently Quick thinking on your feet and no problem is too big or small for you You do not wait for direction and are always looking for ways to improve Prior experience in catering preferred Ideal candidates will have a Bachelor's degree in addition to five to eight years of relevant experience What You Will Be Responsible For: Coordinate and oversee internal catering events at client location Establish and maintain effective client and customer rapport to determine catering needs Maintain costs as it relates to food, beverage, and labor Negotiate new menus with restaurant partners for special requests Recruit and train catering staff at client location Oversee set up and cleanup of all catering events Ensure all catering events comply with government and agency standards, including but not limited to those relating to safety and health What We'll Hook You Up With: Competitive market salary and stock options based on experience Comprehensive health, dental and vision insurance plans 401k retirement plan with company match Paid maternity and parental leave benefits Flexible spending accounts Company-issued laptop Daily subsidized lunch program (ours!) and free food and beverages in the office A fulfilling, challenging adventure of a work experience Must be authorized to work in the United States on a full-time basis. No recruiters please. Powered by JazzHR z3XulwlD5x
    $42k-57k yearly est. 7d ago
  • Shift Lead

    Bishop 4.0company rating

    Shift manager job in Dallas, TX

    Our Mission: Melt Exists to serve happy ICE CREAM, one scoop at a time. We BELIEVE treats can change your day and your day can change the world. MELT Shift Lead Job Description: Shift Leads at MELT are the daily leaders of our Shoop Shop operations. Your job is to diligently provide amazing experiences for our customers and our team members. Your job is to ensure all daily operational tasks are completed in Shop by completing them yourself or assigning them to Team Members as needed. Our Shift Leads always work alongside our Scoopers serving and engaging with customers. We offer the best 5 minutes of our customers day! Our Shift Leads lead by example and course correct & coach Scoopers when needed. Our ideal candidate is self-driven, ambitious, goal and task-oriented, and has excellent verbal communication skills. The entire MELT's team is committed to the excellent quality of our products and the excellence in service to our guests. Past food service, retail, or customer service experience preferred. Happy, upbeat, and positive attitudes are required! If you have the right attitude we can train you the MELT way!!! What you'll do: Be a key holder to our Scoop Shop, opening and closing our Scoop Shop up to MELT standards Follow daily processes to ensure you set the team up for success on your shifts and the shifts that follow. These daily processes empower and equip our teams. Ensure daily, weekly, and monthly checklists are completed up to MELT standards Fill out Shift Huddle Document daily and have a Pre-Shift huddle with team members on Shift Complete a daily Blackbook Entry recapping your Shift Check the work of your team members, provide coaching and course correcting as needed Complete an end of the night walk through before locking up and leaving Complete inventory counts following MELT processes and place an order through MarketMan as needed Train new team members following proper MELT processes utilizing Trainual, our Passports and hands-on learning Lead by example in all you do and set the standard of excellence in your Scoop Shop Manage team morale on shift Have fun with our customers and your team members! Collaborate and communicate positively, timely, and effectively with team members. We communicate our expectations clearly, provide adequate coaching, and hold people accountable. Manage peak hours by rotating team members through different stations and tasks as needed Give creative input and ideas to improve operations in our Scoop Shops Lean into curiosity and remain open to growth and development in new skills and new roles Serve and engage with customers alongside Scoopers daily ensuring excellence, provide coaching and course-correcting team members when needed Greet customers upon entering our Scoop Shops Guide customers through our menu by offering samples, sharing your favorites, and making recommendations Engage with customers and provide a positive and upbeat experience throughout their whole experience. We offer the best 5 minutes of someone's day. Make and serve various products in our Scoop Shop such as housemade waffle cones, ice cream scoops, milkshakes, and more! Approach problems with a positive mindset and creativity when needed Cashier using a POS system, repeating customer orders back for verification Restock products in the Shop following proper FIFO steps Cleaning the Shop and Shop supplies up to MELT standards Follow daily checklists and complete other tasks as directed Provide daily constructive feedback and creative ideas about customer interaction, products and shop operations through red and green forms What it takes to rock the job: Exemplify MELTs Mission & Core Values in all you do Honestly and trustworthiness Goal & task oriented Positive & upbeat attitude Problem solver Driven Punctual & Reliable Kind & Caring Team player Willingness to learn Excellent written and verbal communication skills What We Offer You: Pay with tip share averages $16.00 to $19.00 per hour MELT is fast growing and there is an opportunity for upward growth within our company Potential for developing skills and gaining experience of many kinds Company-subsidized health, dental, and vision insurance for full-time team members averaging 30 hours per week or more Company-paid life insurance and short term and long term disability insurance for full-time team members averaging 30 hours per week or more Discounts on merchandise and ice cream purchases About Melt Ice Creams: Melt Ice Creams is a local creamery founded in Fort Worth, Texas in 2014! We take great pride in making high-quality premium ice creams with housemade sauces and inclusions. MELT has four scoop shops around DFW, a commissary kitchen named the Joy Factory, a catering and vending team, and a wholesale department. We pride ourselves in serving happy ice creams and happy experiences for our customers and team members alike. We offer the best 5 minutes of our customers day!
    $16-19 hourly 60d+ ago
  • Senior Social Catering Manager

    Merritt Hospitality, LLC D/B/A HEI Hotels & Resorts 4.3company rating

    Shift manager job in Dallas, TX

    About Us Welcome to Hotel Crescent Court, where historic charm meets modern luxury. Our mission is to provide an unparalleled hospitality experience where tradition blends seamlessly with contemporary comfort, enriching each guest's journey with Dallas's rich culture. Nestled in the heart of Uptown Dallas, our hotel invites guests to indulge in our world-class spa, renowned dining options, and serene pool, all just steps away from the city's arts, shopping, and entertainment districts-and the iconic trolley. Following a transformative $30 million renovation, Hotel Crescent Court epitomizes the pinnacle of Texas luxury living. For our associates, we offer an environment that fosters growth, development, and excellence. At Hotel Crescent Court, we prioritize your well-being so you can focus on delivering exceptional experiences for our guests. From complimentary parking and meals during shifts to monthly associate celebrations, we provide an array of perks to ensure a rewarding and fulfilling workplace. Joining our team means becoming part of a legacy of hospitality where your potential is nurtured, and your contributions are celebrated. Don't meet every single requirement of this job? At HEI we are dedicated to building a diverse and inclusive workplace, so if you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, we encourage you to still send in your information. You may be the perfect candidate for this or for other roles within our organization! We value U.S. military experience and invite all qualified military candidates to apply. Overview Supervise the daily operations of the Catering area to achieve customer satisfaction, quality service and compliance with local and corporate standard operating procedures. Position is responsible for the daily operations of the Catering area. Recommend procedural changes. May be involved in the budgeting process and monitoring of daily revenues and payroll expenses. Essential Duties and Responsibilities Clear understanding of both monthly forecasting and the annual budget process. Understanding of pace and productivity. Strong yield management skills with an understanding of optimizing the catering mix of business and the use of historical data. Experience evaluating every catering business opportunity to maximize revenue and profitability while achieving customer expectations. Maintain or exceed budgeted sales and profits in all catering areas. Assist in the development and implementation of effective marketing plans for generating catering revenues. Participate in the research of the competition's products, services and pricing and use it to develop strategic business plans. Optimize room rental charges. Experience selling to a variety of market segments. Consistently book repeat business by having a track record of long-term client relationships. Actively participate in industry related organizations (NACE, MPI). Thorough knowledge of sales techniques including strong closing skills and negotiation skills. Comfortable with hotel site inspections and client presentations. Participate in trade shows and sales blitzes. Track record of strong prospecting efforts. Actively participate in community/civic activities to maintain awareness within community and to create booking opportunities. Excellent creative skills to provide innovative set-ups, menus, and functions for groups. Ability to generate creative and innovative menus while working closely with Chef on pricing specialty menus. Work closely with banquet department on operations and event execution. Ability to quickly evaluate alternatives and decide on a plan of action. Provide overall direction, coordination, and ongoing evaluation of operations. Detailed execution of all banquet event orders generated by the Catering Sales Department. Experience providing Audio Visual equipment and operating Audio Visual as a profit center. Excellent knowledge of computers, specifically Delphi, Word, and Excel. Ability to work with outside vendors to ensure client satisfaction for all events and groups. Comply with attendance rules and be available to work on a regular basis. Perform any other job-related duties as assigned. Qualifications and Skills 3+ years in Catering Sales required. Must have experience at a similar size and quality hotel. Ability to adapt communication style to suit different audiences. Must possess computer skills, including, but not limited to, use of Microsoft Word, Excel, and Delphi. Advanced knowledge of sales skills, revenue management, training, and motivation of peers. Advanced knowledge of hotel features, benefits, and competing hotels within the market. Knowledge of hotel operations, including marketing plans, security and safety programs, personnel and labor relations, preparation of business plans, repairs, maintenance, budget forecasting, quality assurance programs, hospitality law, and long-range planning. Leadership skills to motivate and develop staff and to ensure accomplishment of goals. Able to set priorities, plan, organize, and delegate. Written communication skills to be concise, well organized, complete, and clear. Ability to work effectively under time constraints and deadlines. Effective verbal and written communication skills. Ability to adapt communication style to suit different audiences, such as effectively communicating with supervisors, coworkers, public etc. Compensation Tipped/Service Charge Eligible? No Discretionary Performance Bonus Eligible? No Benefits HEI Hotels and Resorts is committed to providing a comprehensive benefit program that offers you choices for your physical, mental and financial wellness, creating value in your most important investment - you! For your physical and mental wellness we offer competitive Medical and Dental programs through Anthem Blue Cross Blue Shield as well as Vision insurance programs through EyeMed. Our Vacation, Sick and Holiday programs are available for you to rejuvenate with time off. HEI also provides pet insurance through the ASPCA. For your financial wellness, HEI provides a wide array of coverage, including Supplemental, Spousal and Child Life insurance as well as Short and Long-Term Disability plans. Our 401(k) Savings Plan with matching funds, and discounts through our 'YouDecide' and Hotel Room Discount programs provide additional incentives for choosing HEI as the employer of your future. Specific details and eligibility of these programs vary by location and employment status. HEI Hotels and Resorts is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.
    $42k-58k yearly est. 2d ago
  • Banquet Manager

    Sitio de Experiencia de Candidatos

    Shift manager job in Dallas, TX

    Directs and motivates team while personally assisting in providing high quality service based on requirements and standards. Monitors and controls financial and administrative responsibilities including asset protection. Provides clear and concise communications to everyone having ownership in the success of the event. Identifies training opportunities and plans a strategy to accomplish goals. CANDIDATE PROFILE Education and Experience • High school diploma or GED; 2 years experience in the event management, food and beverage, or related professional area. CORE WORK ACTIVITIES Managing Banquet Operations • Projects supply needs for the department, (e.g., china, glass, silver, buffet presentations, props). • Applies knowledge of all laws, as they relate to an event. • Understands the impact of Banquet operations on the overall success of an event and manages activities to maximize customer satisfaction. • Adheres to and reinforces all standards, policies, and procedures. • Maintains established sanitation levels. • Manages departmental inventories and maintains equipment. • Uses banquet beverage records to control liquor costs and manage the banquet beverage perpetual inventory. • Schedules banquet service staff to forecast and service standards, while maximizing profits. • Assists team in developing lasting relationships with groups to retain business and increase growth. Participating in and Leading Banquet Teams • Sets goals and delegates tasks to improve departmental performance. • Conducts monthly department meetings with the Banquet team. • Applies and continually broadens knowledge of food and wine pairings and cutting edge cuisine with emphasis on current event trends. • Acts as a liaison to the kitchen staff. • Leads shifts and actively participates in the servicing of events. Ensuring and Providing Exceptional Customer Service • Sets a positive example for guest relations. • Interacts with guests to obtain feedback on product quality and service levels. • Responds to and handles guest problems and complaints. • Empowers employees to provide excellent customer service. • Ensures employees understand expectations and parameters. • Strives to improve service performance. • Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement. • Reviews comment cards and guest satisfaction results with employees. Conducting Human Resources Activities • Communicates and executes departmental and property emergency procedures and ensures staff are trained in safety procedures. • Observes service behaviors of employees and provides feedback to individuals. • Monitors progress and leads discussion with staff each period. • Participates in the development and implementation of corrective action plans. • Reviews quarterly Meeting Planner Survey results and participates in the development and implementation of corrective action to address service challenges; focuses on continuous improvement of guest satisfaction. • Attends and participates in all pertinent meetings. At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
    $36k-52k yearly est. Auto-Apply 9d ago
  • Banquet Manager

    Resort Manager In Amelia Island, Florida

    Shift manager job in Dallas, TX

    Dallas Hotel The Omni Dallas Hotel, in the center of the revitalized downtown Dallas, is connected via sky bridge to the Dallas Convention Center and close to restaurants, shops, entertainment and more! The Omni Dallas Hotel is built to meet the U.S. Green Building Council LEED Gold Certification standards, placing it on the forefront of environmental awareness and conservation in the city. The Omni Dallas Hotel's associates enjoy a dynamic and exciting work environment, comprehensive training and mentoring, along with the pride that comes from working for a company with a reputation for exceptional service. We embody a culture of respect, gratitude and empowerment day in and day out. If you are a friendly, motivated person, with a passion to serve others, the Omni Dallas Hotel may be your perfect match. No Job Description for a position can possibly include all duties which may be requested by guests or required by the hotel. The objective of all positions is to effectively provide the services personally, or to immediately refer requests to the appropriate department manager. The following is a summary of the major responsibilities of the position..Ensure proper set up of meeting and Banquet facilities by communicating effectively through supervisors to associates and handling guests requests on the floor Responsibilities Represents management at functions. Determines set-ups in conjunction with Director of Catering. Coordinates functions with service staff, Chef and Head Steward. Sees that guest satisfaction is achieved through effective supervision and delegation of functions, checks on food quality and courteous performance of entire banquet staff. Food costs conscious, coordinates with the Stewarding Department on fast recovery of food leftover and minimizes waste. Briefs waiters on functions and procedure of service. Establishes high standards of quality service and maintains them through effective training and continuous upgrading. Maintains the equipment entrusted to his care and keeps pars up. Maintains records, reports, closing reports and payroll costs. Inspects function rooms and writes work orders for the Engineering Department to maintain rooms in excellent condition. Conscious of business fluctuations, reacts either increasing of decreasing when volume of business fluctuates up or down. Maximizes profits in his department through effective management techniques keeping in mind at all times guest satisfaction. Keeps updated in new food and wine trends. Sets the pace and the good example for a successful quality operation. Qualifications Must be able to work a 50 hour work week, which could include 6 day work weeks from time to time. Able to work early mornings, nights, weekends and holidays. Must be able to stand on your feet for long periods of time. Must have a positive demeanor and treat all associates with respect. Previous experience in Banquets Management preferred, or food and beverage leadership, preferably in a hotel. Exceptional people skills. Detail oriented, excellent communication skills, ability to perform professionally under high levels of stress. Computer skills required. Must be able to work a variety of shifts, including weekends and holidays. Maintain a professional business appearance, attitude, and performance. Omni Hotels & Resorts is an equal opportunity employer - vets/disability. The EEO is the Law poster and its supplement are available using the following links: EEOC is the Law Poster and the following link is the OFCCP's Pay Transparency Nondiscrimination policy statement If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to applicationassistance@omnihotels.com.
    $36k-52k yearly est. Auto-Apply 12d ago
  • Shift Leader

    Baskin Robbins 4.0company rating

    Shift manager job in Frisco, TX

    As a Shift Leader, you will supervise shop operations on a shift-by-shift basis. You will also assist the management team in providing team member support and coaching to ensure tasks are performed effectively. Responsibilities Perform all responsibilities of restaurant team members Support the Restaurant Manager in meeting operational goals and execution Ensure Brand standards are met throughout shift including preparation of food and beverages Communicate shift priorities, goals and results to restaurant team members Coach restaurant team members as needed throughout a shift providing timely, constructive and clear feedback Support the training of restaurant team members as needed Perform oversight of franchisee safety, security and profitability policies/processes throughout a shift Communicate clearly with the next Shift Leader to help prepare him/her for shift Ensure Food Safety standards are met Manage Inventory throughout the shift Provide great guest service and coaches restaurant team members to do the same Ensures restaurant team members are following cash franchisee management policies Education/Experience Basic computer skills Fluent in spoken and written English Previous leadership experience in retail, restaurant or hospitality preferred. Key Competencies Works well with others in a fast-paced team environment On time, demonstrates honesty and a positive attitude Willingness to learn and adapt to change Guest focused Ability to assist with training Problem solving Motivating others Physical Demands/Working Conditions Standing on feet Repetitive motion including bending, stooping and reaching Lifting objects, ice, products, boxes up to 50 lbs (if applicable) Working in a small space Supplemental pay Tips Benefits Flexible schedule 401(k) matching Referral program Employee discount Paid training Other
    $24k-30k yearly est. 60d+ ago
  • Shift Leader

    Cicis Pizza

    Shift manager job in Frisco, TX

    Cicis Pizza has over 420 locations in 32 states and we are still growing. We are looking for talented Shift Leaders who will helpdirect the shiftoperations of a restaurant, ensuring compliance with company standards in all areas of operation, including product preparation and delivery, customer relations, ensuring that the highest quality products and services are delivered to each customer and other duties as required or assigned. Essential Duties and Responsibilities include the following. Other duties may be assigned. -Demonstrate exemplary operations skills in all aspects of the restaurant including making quality products for our guests and ensuring eachproduct meets Cicis standards andreflects the guests order. -Professionally and promptly respond to all guest concerns or issues. Solicit guest feedback, share feedback with team, and use feedback to improveoperations and build brand loyalty. Communicate, train and promotequality standards to team members by utilizing all available tools including the Cicis Operations Manual and Team Member Handbook. -Supervise a restaurant team, maintain adequate shift staffing levels according to projected sales, properly train team members to exceed guest expectations, ensure compliance with uniform and appearance standards, and coach for improvedperformance. Ensure team is quality and guest focused and build an atmosphere of teamwork, energy and fun. -Contribute to sales goals by providing prompt and friendly guest service; building sales through team member product training and sales execution. -Contribute to overall profit goals byeffectively utilizing the POS and othersystems. Execute cash managementduties. Assist in the management ofinventory levels using the companys systems and guidelines to minimize waste and loss. Manage companys assets by ensuring the restaurant is clean, safe and organized; complies with safety and security standardsat all times. Must be 18 years of age or older Must have reliable transportation Must be able to work long hours, scheduled or unscheduled, which will include nights, weekends, and as emergencies arise Ability to successfully perform the job duties of all positions in the restaurant Ability to lead a team during a shift with no supervision Bilingual in certain markets Work with phones and computers Non-exempt, hourly position Employment is contingent upon satisfactory results of a background check We are an E-Verify Company. JB.0.00.LN RequiredPreferredJob Industries Other
    $24k-32k yearly est. 3d ago
  • Shift Supervisor

    Alto 3.8company rating

    Shift manager job in Dallas, TX

    Shift Supervisor - Alto Operations We're looking for an experienced and driven Shift Supervisor to oversee daily operations for our team of drivers, dispatchers, and service agents. This role focuses on assigning vehicles, coaching drivers, and ensuring smooth operations while maintaining high performance standards for safety, customer service, and team efficiency. The Shift Supervisor will also be responsible for managing attendance, overseeing vehicle maintenance with external vendors, and supervising the team responsible for fleet cleaning. By monitoring key metrics and adjusting operations to meet demand, you'll play a vital role in delivering excellent service to our customers. Key Responsibilities Vehicle Assignments: Assign vehicles to drivers based on operational needs and ensure optimal utilization. Driver Coaching: Train and guide drivers to improve safety practices and provide excellent customer service. Performance Management: Monitor driver attendance and address infractions related to attendance, conduct, or performance. Demand Management: Analyze vehicle occupancy metrics and adjust the number of vehicles on the road to meet customer demand. Fleet Maintenance Oversight: Coordinate maintenance with external vendors and ensure vehicles are in top condition. Fleet Cleaning Supervision: Oversee the team responsible for cleaning and preparing the vehicle fleet. What We're Looking For Proven experience in a leadership or supervisory role. Strong organizational and decision-making skills. Ability to analyze metrics and make data-driven operational adjustments. Excellent communication skills for coaching and team management. Knowledge of fleet maintenance and vendor coordination is a plus. Familiarity with the DFW area and flexible availability. This is your opportunity to lead a dynamic team and play a key role in the success of our ride-hailing operations. Join us and help us deliver exceptional service to our customers! Physical Requirements: Able to communicate verbally and follow directions from our dispatch team. Comfortable with navigational apps (e.g., Uber driver app, Google Maps, Emails, Web Browsing). Capable of entering and exiting the vehicle consistently to assist customers with their luggage. Able to lift and carry up to 50 pounds regularly/occasionally. Must be able to sit for extended periods. Americans with Disabilities Act (ADA): The above statements cover what are generally believed to be principal and essential functions of the job. Specific circumstances may allow or require some incumbents assigned to the job to perform a different combination of duties. EEO Statement: Alto is committed to equal employment opportunities for all employees and applicants. We prohibit discrimination and harassment based on race, color, religion, age, sex, national origin, disability, genetics, veteran status, sexual orientation, gender identity, or any other characteristic protected by law. This policy applies to all aspects of employment, including recruitment, hiring, placement, promotion, termination, compensation, and training. Alto participates in E-Verify to confirm your authorization to work in the U.S.
    $36k-50k yearly est. 60d+ ago
  • Catering Manager - Golf| Spectrum Catering Concessions

    Oak View Group 3.9company rating

    Shift manager job in Oak Ridge, TX

    Oak View Group Oak View Group is the global leader in venue development, management, and premium hospitality services for the live event industry. Offering an unmatched, 360-degree solution set for a collection of world-class owned venues and a client roster that includes the most influential, highest attended arenas, convention centers, music festivals, performing arts centers, and cultural institutions on the planet. Position Summary The Catering Manager provides support and assistance with Catering activities as well providing assistance to the concession managers in the profitable management of concessions operations, as needed. The Catering Manager will actively and independently manage all aspects of employee relations to ensure a positive, harmonious, compliant and cooperative work environment. The Catering Manager will provide oversight and resolution responsibility for employee performance issues. The Catering Manager must provide a high level of event oversight, technical proficiency and operational/personnel support to ensure the smooth running of any assigned event. A critical function of the Catering Manager will be to actively mentor, train and help employees and volunteers meet company quality standards. The employee must maintain excellent attendance and be available to work a variable event-driven schedule which to evenings and weekends. Open availability, professional presentation, outstanding interpersonal skills, self-direction and strong technical (computer and POS) aptitude required. This role pays an hourly wage of $15.75 to $19.25. Benefits for PT roles: 401(k) savings plan and 401(k) matching. EVERGREEN ROLE: Applications are accepted on an ongoing basis; there is no application deadline. Responsibilities Assists in the overall effective management of Catering and Concessions operations. Ensures total compliance with all alcohol service policies. Monitors alcohol service throughout event to assure 100% compliance with Alcohol Service policies. Reports any alcohol service or compliance issues to management immediately. Provides on-going direction, supervision and mentoring to hourly event staff. Monitor product quality and ensure high level of guest service. Assists in troubleshooting technical problems with Point of Sale Systems, from both a hardware and software perspective. Assists in vault opening, closing and balancing, as necessary. Generates event employee schedules and verifies employee time as required. Assist in the on-going training, development, mentoring and supervision of hourly employees, as directed by department managers; responsible for completing documentation of employee performance and attendance issues in accordance with company policy and practice. Assist in the management of catered events from set-up to tear down, including handling all communication with hourly staff, culinary staff and guests. Qualifications Three to five (3-5) years of experience in catering or consessions. Nationally recognized, advanced food service sanitation training course certification. Familiar with inventory cost control and menu planning. Basic computer proficiency: E-mail, Excel, Word, Outlook, Schedule+. Working knowledge of Point of Sale and timekeeping systems. Cash handling abilities; basic math skills including significant number manipulation. Ability to work a variable work schedule (including evenings and weekends, as required), depending upon event and business requirements. Good verbal and written communication skills. Strengthened by our Differences. United to Make a Difference At OVG, we understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team to help us do it. We also believe that inclusivity drives innovation, strengthens our people, improves our service, and raises our excellence. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve, and this is the reason we are committed to amplifying voices from all different backgrounds. Equal Opportunity Employer Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis (“protected class”) including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law.
    $15.8-19.3 hourly Auto-Apply 60d+ ago
  • Catering Manager - Golf| Spectrum Catering Concessions

    Part-Time Jobs| Orlando City Soccer In Orlando, Florida

    Shift manager job in Oak Ridge, TX

    Oak View Group Oak View Group is the global leader in venue development, management, and premium hospitality services for the live event industry. Offering an unmatched, 360-degree solution set for a collection of world-class owned venues and a client roster that includes the most influential, highest attended arenas, convention centers, music festivals, performing arts centers, and cultural institutions on the planet. Overview The Catering Manager provides support and assistance with Catering activities as well providing assistance to the concession managers in the profitable management of concessions operations, as needed. The Catering Manager will actively and independently manage all aspects of employee relations to ensure a positive, harmonious, compliant and cooperative work environment. The Catering Manager will provide oversight and resolution responsibility for employee performance issues. The Catering Manager must provide a high level of event oversight, technical proficiency and operational/personnel support to ensure the smooth running of any assigned event. A critical function of the Catering Manager will be to actively mentor, train and help employees and volunteers meet company quality standards. The employee must maintain excellent attendance and be available to work a variable event-driven schedule which to evenings and weekends. Open availability, professional presentation, outstanding interpersonal skills, self-direction and strong technical (computer and POS) aptitude required. This role pays an hourly wage of $15.75 to $19.25. Benefits for PT roles: 401(k) savings plan and 401(k) matching. EVERGREEN ROLE: Applications are accepted on an ongoing basis; there is no application deadline. Responsibilities Assists in the overall effective management of Catering and Concessions operations. Ensures total compliance with all alcohol service policies. Monitors alcohol service throughout event to assure 100% compliance with Alcohol Service policies. Reports any alcohol service or compliance issues to management immediately. Provides on-going direction, supervision and mentoring to hourly event staff. Monitor product quality and ensure high level of guest service. Assists in troubleshooting technical problems with Point of Sale Systems, from both a hardware and software perspective. Assists in vault opening, closing and balancing, as necessary. Generates event employee schedules and verifies employee time as required. Assist in the on-going training, development, mentoring and supervision of hourly employees, as directed by department managers; responsible for completing documentation of employee performance and attendance issues in accordance with company policy and practice. Assist in the management of catered events from set-up to tear down, including handling all communication with hourly staff, culinary staff and guests. Qualifications Three to five (3-5) years of experience in catering or consessions. Nationally recognized, advanced food service sanitation training course certification. Familiar with inventory cost control and menu planning. Basic computer proficiency: E-mail, Excel, Word, Outlook, Schedule+. Working knowledge of Point of Sale and timekeeping systems. Cash handling abilities; basic math skills including significant number manipulation. Ability to work a variable work schedule (including evenings and weekends, as required), depending upon event and business requirements. Good verbal and written communication skills. Strengthened by our Differences. United to Make a Difference At OVG, we understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team to help us do it. We also believe that inclusivity drives innovation, strengthens our people, improves our service, and raises our excellence. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve, and this is the reason we are committed to amplifying voices from all different backgrounds. Equal Opportunity Employer Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis (“protected class”) including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law.
    $15.8-19.3 hourly Auto-Apply 60d+ ago
  • Catering Manager

    Salsa LimÓN

    Shift manager job in Fort Worth, TX

    Job DescriptionAre you ready to start an opportunity of a lifetime with a company you can call home? Salsa Limón is an award-winning authentic Mexican food restaurant that is now hiring motivated Catering Manager. As a Catering Manager, you'll be responsible for providing exemplary customer service throughout the entirety of the event and its planning. We have 5 locations near you in Fort Worth and 1 location in Dallas. Visit ************************************ for details on locations. Summary: As a Catering Manager, you will be responsible for managing the Catering Department in all duties including brining in new clients, training new associates, overseeing event set-ups, and directing any temporary personnel in addition to their everyday assignments. You will ensure proper service to clients during events, including proper set-up, cleaning, and breakdown procedures.Essential Duties and Responsibilities:· Responsible for capturing new clients.· Supervises catering events.· Runs catering events operations, including logistics, quality improvement, sanitation, and all facility-related activities.· Works with the Chef in creating menus.· Trains catering associates in service techniques, menu presentation, and customer service.· Tracks and monitors the labor and food cost for each event.· Communicates on various levels to include management, client, customer and associate levels; maintains excellent client relationships.· Assists in the responsibility for all foodservice-related activities.· Performs other duties as assigned.· Compensation is a small base plus commission. Income potential is umlimited. E04JI8000pti4033lh7
    $36k-53k yearly est. 8d ago
  • Food Manager

    Texas Western Hospitality Group 4.1company rating

    Shift manager job in Grapevine, TX

    Job Details Hilton Garden Inn DFW North Grapevine - Grapevine, TX Full TimeDescription The Food Manager will: Monitor the efficiency of the front of the house operation and all catering operations and the performance of its associates through analysis of customer feedback and financial reports. Initiate corrective action when necessary. Work with the Food and Beverage Director to maintain sales/marketing programs. Establish and maintain a proactive human resource function to motivate subordinates and ensure proper training and development in compliance with established hotel and labor standards. Schedule subordinates, maintaining adequate staffing levels while adhering to established labor standards. Establish and maintain applicable preventative maintenance programs to protect the restaurants and caterings physical assets, including check monitoring and control. Implement and maintain effective two-way communication systems which reach all associates and department heads. Manage in compliance with established hotel policies and procedures. Manage in compliance with local, state, and federal laws and regulations. Assure product and service quality standards are maintained by conducting ongoing evaluations an investigating complaints Supervise the restaurant staff and catering staff to assure professionalism of the staff and prompt, professional guest service, and that they are adhering to established hotel catering and restaurant service standards (e.g. hiring, terminating, disciplinary action, performance evaluations, training, and development). Remain current and familiar with and knowledgeable about menus and drink lists. Assign work stations. Assure guest satisfaction by promptly dealing with guest complaints and special requests. Complete all required forms and reports in a proper and timely manner. Assure that sanitation practices are followed and that front of the house and banquet areas are clean and orderly (reference Manager's Walk Through Checklist). Assures proper cleanliness of the dining room and banquet rooms via the implementation of cleaning schedules (e.g. nightly, weekly. Assist Food & Beverage Director with inventory and ordering supplies. Assist the Food & Beverage Director in the implementation of change. Note: Other duties as assigned by supervisor or management
    $28k-35k yearly est. 60d+ ago
  • Assistant General Manager - ADESA Auto Auction

    Carvana 4.1company rating

    Shift manager job in Seagoville, TX

    About Us ADESA, a Carvana owned company, currently the nation's second-largest physical wholesale vehicle auction operating over 50 locations throughout the US. Our auction sites, some up to 200 acres, provide a wide array of vehicle services including logistics management, repair & reconditioning, and auction remarketing for well over one million vehicles annually. Many of our locations also serve as Carvana distribution hubs and reconditioning facilities, making our sites vibrant and full of passionate people who enjoy serving our customers. We work in a service industry and embrace a "we" versus "I" culture - help others, and they will help you. Our industry is fun, fast-paced, and competitive - and filled with the best people who are passionate about what they do. We're excited about the future! As an industry leader, ADESA is undergoing a multi-year expansion including sizable investments in facilities, digital auction capabilities, and supporting our customer's growth! We are looking for great people who want to take this journey with us. Get a sneak peek into life at ADESA! Role As an ADESA Assistant General Manager, you will lead a high performing vehicle operations team and support the customer experience at an auction site. Our AGMs maintain a strong understanding of operational, sales, and financial processes. Those who communicate effectively, as well as understand the importance of maintaining relationships, will thrive in this position. We are looking for a motivated, encouraging leader who demonstrates our core values daily and maintains a strong passion for leadership, integrity, adaptability, and positivity. The Assistant General Manager role at ADESA is an amazing opportunity for a passionate leader looking to accelerate their career in the fast-paced automotive world. You'll be at the forefront of innovation, applying operational, sales, and financial abilities to enhance customer satisfaction, while you sharpen your skills to prepare you for continued career growth potential across our organization. If you thrive in a high expectation, high accountability role and are ready to accelerate your career with a Fortune 500 company that values leadership, integrity, adaptability, and positivity, ADESA is your road to success. Impact A committed Assistant General Manager is dedicated to developing a customer service driven and operationally efficient team. You will develop strategy and inspire the team to achieve operational objectives related to customer needs. You will contribute to our business growth in an innovative atmosphere as a valued member of our ADESA community. Responsibilities People Leadership and Team Development Lead from the front by setting the cultural tone and facilitating an environment of positivity, customer focus, strong morale, and team collaboration. Recruit and hire exceptional team members, and utilize performance management tools to ensure development of their careers. Resolve employee relations challenges, complaints, suggestions, etc. using sound human relations principles. Follow-through and communicate employee relations problems to the General Manager and evaluate and take positive, consistent, disciplinary action on infractions of company policies and procedures as defined in the employee disciplinary policy. Ensure proper follow-through on all directives, bulletins, schedules, and accounting from the General Manager, designated manager, or other corporate sources. Frequently and effectively communicate across the team and ensure the flow of cross functional communication between departments. Business Development Lead the dealer consignment and commercial account teams in accordance with corporate guidelines to ensure achievement of maximum sales volume in the most profitable way possible. Support end to end solutions for all customers and advise the sales team with demonstrated knowledge on products, services, and maximization of technology. Ensure the use of marketing tools on selected customer accounts as instructed. Leverage strong business acumen; monitor all local competition and recommend competitive strategies to the General Manager and marketing department. Attend Profit and Loss Statement reviews each accounting period with the Controller and General Manager. Manage sales records, controllable expenses and cost items affecting profitability. Monitor all customer accounts and work with other managers to ensure compliance with sale plan layouts, corporate requirements, and other directives. Advise and assist with corrective procedures or collecting outstanding receivables, if needed. Customer Service Create and maintain positive rapport and trusted relationships with customers and employees in a transparent, reliable, and positive manner and act as the at-auction point person for customer related needs. Ensure that fast and friendly service is provided to all customers in support of growth to the customer base. Resolve any customer complaints in a friendly, courteous manner. Advise the General Manager or designated manager of all serious complaints or incidences. Operations & Process Execution Turn operational and process initiatives into actionable tasks; support operational administration to move vehicles through the process with strong understanding of processes, collaboration across the organization, and communication internally. Inspect work performed by auction operations to ensure that the work conforms to the customer's request. Compliance and Safety Monitor and control all facility conditions, vehicles, property and equipment for property cleanliness, maintenance, and safety. Develop strong partnerships with the corporate teams to implement and ensure compliance with all company initiatives, policies, procedures, and applicable state and federal laws are always followed. Monitor and ensure compliance with all contractual customer, contractor, and supplier agreements. Skills & Attributes Excel in a fast-pace, high-pressure environment where speed and quality are paramount Self-motivated in order to drive efficiency, teamwork, and the best customer experience possible Ability to always demonstrate polished and professional behavior Strong communication and presentation skills Leads through encouragement and coaching, navigates conflict through positive conflict resolution Sales and customer focused, with an organized and systematic approach to the work Demonstrated ability to follow-through with both internal partners and external customers Forward-thinking; adept and comfortable with change; ability to act as a "change champion" Detail oriented and consistent in the execution of job duties Qualifications High School or GED required College education preferred 5+ years of people management experience 7+ years of customer service experience Automotive/auction experience preferred CRM experience preferred Must be 18 years of age and have a valid driver's license ADESA Benefits and Perks Competitive Pay | Quality Benefits | Relocation Assistance | Holiday and Paid Time Off | Education and Equipment Reimbursement Programs | Matching 401(k) | Career Path Opportunities | And More! Other Requirements To be able to do your job at ADESA, there are some basic requirements we want to share with you. Of course, we'll make any reasonable accommodations for those with disabilities to perform the essential functions of their jobs. The physical activity requirements of the position range from Light to Medium Physical Work. Frequent - standing, watching, touching, listening, walking, talking Potential - running, jumping, yelling or other rapid or forceful movement in emergency situations Visual acuity requirements include color, depth perception and field of vision comparable to definitions for Clerical, Administrative, Machine Operators (including inspection) positions. Physical Working Conditions This position is subject to both inside and outside environmental working conditions, including temperature changes, outside weather conditions, slightly elevated ambient noise levels, and minor atmospheric conditions affecting skin or respiratory systems, such as fumes, odors and dusts associated with internal and external service station/convenience food and petroleum dispensing operations. Note: Refer to the Handbook and Policy Manuals for important addendum requirements to all s. This in no way states or implies that these are the only duties to be performed by the employee(s) incumbent in this position. Employee(s) will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. The requirements listed in this document are the minimum levels of knowledge, skills, or abilities. To be able to do your job at ADESA, you must be able to read, write, speak, and understand English. Of course, we'll make any reasonable accommodations for those with disabilities to perform the essential functions of their jobs. Legal Stuff Hiring is contingent on passing a complete background check. This role is not eligible for visa sponsorship. ADESA is an equal employment opportunity employer. All applicants receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, marital status, national origin, age, mental or physical disability, protected veteran status, or genetic information, or any other basis protected by applicable law. ADESA also prohibits harassment of applicants or employees based on any of these protected categories. Please note this job description is not designed to contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
    $33k-39k yearly est. 13d ago
  • Assistant General Manager - Dig World, Grapevine Texas

    Dig World

    Shift manager job in Grapevine, TX

    Assistant General Manager - Dig World, Dallas Texas Dig World is seeking an Assistant General Manager to help lead the daily operations of our construction-themed adventure park in Dallas, Texas. This role is well-suited for someone who thrives in a hands-on environment, enjoys managing teams, and is committed to creating outstanding guest experiences. The Assistant GM will be based on-site at the park, ensuring smooth day-to-day operations, supporting staff performance, and maintaining a safe, clean, and welcoming environment for all guests. Location: Park : 2200 W Grapevine Mills Cir, Grapevine, TX 76051 Office: 1785 TX-26 Suite 200, Grapevine, TX 76051 Key Responsibilities Open and close the park on assigned days, ensuring all operational procedures are followed. Lead daily team kickoff meetings, clearly communicating priorities and assigning staff to stations. Oversee staff scheduling, training, coaching, and daily performance. Ensure operational excellence, including safety, cleanliness, and guest service standards. Support inventory tracking and coordinate with leadership on supply needs. Promote and uphold Dig World's culture and values, fostering a positive, team-oriented workplace. Resolve guest concerns in a professional and timely manner. Collaborate with park leadership to implement operational improvements. What We're Looking For Leadership experience in operations, hospitality, or guest services. Strong people-management skills with the ability to motivate and support staff. Excellent organizational and problem-solving skills. A hands-on leader who thrives in a fast-paced, guest-facing environment. Compensation & Schedule Salary range: $45,000 - $65,000 annually, depending on experience. Schedule: Wednesday through Sunday, with an average of two weekends per month on duty (rotated with the General Manager and another Assistant GM). This ensures a balanced schedule while maintaining full park coverage. Full on-site presence required. *One of the best ways to get this job is to email *********************** with reasons why you think you would be a good fit, and call or text Alex at ************
    $45k-65k yearly 1d ago

Learn more about shift manager jobs

How much does a shift manager earn in Wylie, TX?

The average shift manager in Wylie, TX earns between $19,000 and $39,000 annually. This compares to the national average shift manager range of $23,000 to $43,000.

Average shift manager salary in Wylie, TX

$27,000

What are the biggest employers of Shift Managers in Wylie, TX?

The biggest employers of Shift Managers in Wylie, TX are:
  1. Taco Bell
  2. McDonald's
  3. KFC
  4. Shutterfly
  5. Sonic Drive-In
  6. Pizza Hut
  7. Jashan Dallas LLC
  8. Pecan Lodge LLC
  9. Subway-28067-0
  10. Subway-34947-0
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