Post job

Software administrator vs administrative technical support

The differences between software administrators and administrative technical supports can be seen in a few details. Each job has different responsibilities and duties. It typically takes 1-2 years to become both a software administrator and an administrative technical support. Additionally, a software administrator has an average salary of $94,570, which is higher than the $46,753 average annual salary of an administrative technical support.

The top three skills for a software administrator include SQL, troubleshoot and linux. The most important skills for an administrative technical support are technical support, customer service, and troubleshoot.

Software administrator vs administrative technical support overview

Software AdministratorAdministrative Technical Support
Yearly salary$94,570$46,753
Hourly rate$45.47$22.48
Growth rate5%10%
Number of jobs91,307186,858
Job satisfaction--
Most common degreeBachelor's Degree, 63%Bachelor's Degree, 52%
Average age4342
Years of experience22

Software administrator vs administrative technical support salary

Software administrators and administrative technical supports have different pay scales, as shown below.

Software AdministratorAdministrative Technical Support
Average salary$94,570$46,753
Salary rangeBetween $73,000 And $122,000Between $29,000 And $75,000
Highest paying CitySanta Clara, CANew York, NY
Highest paying stateCaliforniaNew Jersey
Best paying companyPayPalAIG
Best paying industryHospitality-

Differences between software administrator and administrative technical support education

There are a few differences between a software administrator and an administrative technical support in terms of educational background:

Software AdministratorAdministrative Technical Support
Most common degreeBachelor's Degree, 63%Bachelor's Degree, 52%
Most common majorComputer ScienceComputer Science
Most common collegeStanford UniversityStanford University

Software administrator vs administrative technical support demographics

Here are the differences between software administrators' and administrative technical supports' demographics:

Software AdministratorAdministrative Technical Support
Average age4342
Gender ratioMale, 61.2% Female, 38.8%Male, 67.6% Female, 32.4%
Race ratioBlack or African American, 8.9% Unknown, 5.1% Hispanic or Latino, 12.6% Asian, 9.7% White, 63.3% American Indian and Alaska Native, 0.3%Black or African American, 11.1% Unknown, 5.4% Hispanic or Latino, 15.9% Asian, 12.4% White, 54.8% American Indian and Alaska Native, 0.4%
LGBT Percentage9%11%

Differences between software administrator and administrative technical support duties and responsibilities

Software administrator example responsibilities.

  • Accomplish relational database administration and implementation.
  • Maintain department servers (UNIX, Novell, NT) and create accounts for employees.
  • Serve as the focal point of contact regarding all applications and services of Linux and UNIX.
  • Maintain corporate network and information systems on NT and Novell platform.
  • Deploy and configure laptops, workstations and servers throughout network environment.
  • Customize CMS software where require and perform troubleshooting and repair on LAN.
  • Show more

Administrative technical support example responsibilities.

  • Manage video teleconference sessions, troubleshoot connection issues.
  • Lead technical operations for an innovative workforce virtualization movement, including initial design and improvement of technical systems and processes.
  • Used Citrix remote access to demonstrate and diagnose software problems.
  • Perform automation of scripts for all the environments in UNIX.
  • Train new users, assist in maintenance and deployment of SLA.
  • Maintain DNS zones, virtual web sites and POP3 email client accounts.
  • Show more

Software administrator vs administrative technical support skills

Common software administrator skills
  • SQL, 9%
  • Troubleshoot, 7%
  • Linux, 7%
  • Technical Support, 6%
  • Database Management, 5%
  • CRM, 5%
Common administrative technical support skills
  • Technical Support, 13%
  • Customer Service, 9%
  • Troubleshoot, 7%
  • Phone Calls, 6%
  • Data Entry, 5%
  • Desk Support, 5%

Browse computer and mathematical jobs