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AI Solutions Analyst
McDermott Will & Emery 4.9
Solutions analyst job in Wilmington, NC
Build your big career with the firm that does Big Law, Better. McDermott Will & Schulte is a leading global law firm that brings together more than 1,750 lawyers and 1,400 business professionals. We celebrate excellence, collaboration, and community and have been recognized as a top workplace by USA Today, Fortune, The American Lawyer, Vault and others. We are also certified by Great Place to Work. At McDermott, we don't just invest in your future, we accelerate your career - wherever it may lead. That includes supporting you both in and outside of the office. With us, you'll find: * A firm where everyone belongs: Our award-winning culture prioritizes warmth and authenticity - we encourage you to be yourself! * Enthusiasm for all perspectives: We're smarter and stronger when everyone has a voice and a seat at the table. We welcome unique viewpoints and ideas, and we make opportunities for you and your career to thrive. * Support to feel your best and do your best: Wellness is integral to building a successful career and a rich life. That's why our benefits program supports your physical, emotional, mental, and financial health, with an emphasis on work-life balance. * Real rewards for real work: We offer generous compensation packages that recognize hard work and excellence. Job Description: Position Summary: The AI Solutions Analyst designs, develops, and implements AI-powered solutions that improve efficiency and productivity across McDermott's administrative teams and legal practices, strengthening the firm's ability to better serve clients. This role collaborates closely with Product Management, firm AI leadership, Knowledge Management, and business sponsors to translate needs and ideas into secure, scalable, and innovative AI solutions. The ideal candidate has an engineering and business analysis background, is analytical, detail-oriented, and collaborative, and applies strong technical and problem-solving skills to create intelligent solutions that advance the firm's AI capabilities. This role builds advanced prompt-based solutions and orchestrates agentic workflows that automate and enhance complex business and legal processes, leveraging firm knowledge and operational data through MCP, APIs, and other integration frameworks. Acting as both technologist and business analyst, the AI Solutions Analyst works with stakeholders to surface needs, assess current processes, and translate requirements into practical AI-driven workflows. The analyst gathers, synthesizes, and tests stakeholder feedback to ensure each solution aligns with firm standards for security, compliance, and reliability while delivering measurable operational impact and an improved user experience. Essential Functions and Responsibilities: * Engage directly with stakeholders across legal practices and administrative departments to understand business needs, pain points, and workflow challenges; translate these into clear AI use cases, functional requirements, and prototype concepts. * Design, build, and deploy AI applications, prototypes, and integrations using AI foundation models, APIs, and cloud-based platforms; Facilitate iterative feedback loops with stakeholders to refine prompts and workflows, validate solution designs, and ensure that AI assistants meet operational and user experience expectations. * Leverage leading AI models and related technologies to drive initiatives in productivity improvement, research, and process optimization. * Build, test, and maintain AI agents and conversational interfaces that improve user experience and operational efficiency. * Implement and maintain secure, compliant, and well-documented AI workflows in accordance with firm policies and governance standards. * Evaluate and integrate third-party AI platforms and APIs (e.g., OpenAI, Anthropic, Microsoft, etc.) into internal systems where appropriate. * Create, test, and optimize prompt templates and instruction sets to improve model performance, reliability, and alignment with user needs. * Support data preparation, feature engineering, and model optimization in collaboration with data engineers and developers. * Participate in agile ceremonies, including sprint planning, backlog refinement, and cross-functional demos, to plan, prioritize, and showcase work. * Stay current on developments in AI agents, orchestration tools, and large language model technologies, sharing practical insights and recommendations with the team. Job Specifications: * Bachelor's degree in Computer Science, Engineering, Information Systems, or a related UX engineering field. * Minimum three (3) years of experience supporting or leading the delivery of advanced technology software-based solutions. * Familiarity with 2 or more AI platforms with deep experience with at least one of the leading AI platforms (ChatGPT, MS Copilot, Claude, Gemini, etc.). * Experience integrating and deploying APIs; familiarity with RESTful services and cloud environments. * Strong analytical and problem-solving skills with exceptional attention to detail. * Ability to communicate technical concepts effectively to non-technical stakeholders. * Knowledge of agile software development practices and version control (e.g., Git). * Experience developing AI agents, chatbots, or prompt-based systems using generative AI models (e.g., GPT-based systems) preferred. * Familiarity with data governance, privacy, and ethical AI best practices a plus. * Demonstrated commitment to staying current with AI orchestration frameworks, LLM technologies, and emerging best practices. #LI-JL1 #LI-Hybrid #ArtificialIntelligence #AI #LLM #PromptEngineering #BusinessAnalyst Successful candidates will be provided with outstanding career opportunities and will receive a competitive total rewards package with the opportunity to earn performance-based bonuses. Target Hiring Range $110,000 - $161,000 Please note that quoted salary ranges are not guarantees of what final salary offers may be. Base pay is based on market location and may vary depending on job-related knowledge, skills, experience, and geographic location. Base pay is only one part of the Total Rewards that MWE provides to compensate and recognize our staff professionals for their work. Full time positions are eligible for a discretionary bonus and a comprehensive benefits package. As part of our ongoing commitment to be #AlwaysBetter for our people, clients and communities, we have created a culture of belonging that champions your individuality as both a person and a professional. From our competitive compensation, top benefits and award-winning professional development programs to industry-leading wellness initiatives, we support you through every stage of your life and career. With McDermott, you can live a life you love both in and outside of the office. Physical Demands and Work Environment: The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Physical Demands: * While performing the duties of this job, the employee is required to sit, use hands, reach with hands and arms, stoop, talk and hear * Employee must occasionally lift up to twenty (20) pounds Work Environment: Typical indoor office environment Disclaimer: The above statements are intended to describe the general nature and level of the work being performed by people within this classification. They are not intended to be an exhaustive list of all responsibilities, duties and skills required of employees assigned to this job.
$110k-161k yearly 49d ago

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Business UAT Analyst I - Campaign Testing - BILINGUAL SPANISH REQUIRED
Jpmorganchase 4.8
Solutions analyst job in Wilmington, NC
Join the team that makes every Chase Card campaign shine! As a Business UAT Analyst, you'll be the quality champion behind the scenes, ensuring our marketing messages wow customers-whether they land in a mailbox or pop up online. As the Business UAT Analyst I - Campaign Testing within the Card marketing validation team, you will be responsible for developing and maintaining test scenarios, test plans, and test cases used for testing. You will collaborate with Card Marketing, Marketing Channel Execution, and Card Legal, Compliance, and Controls teams to ensure marketing materials are accurate, compliant, and functional. Your role will involve creating testing strategies, preparing test cases, conducting testing, and reviewing results for final campaign manager sign-off. You will interact with campaign management, project management, and development teams to develop a strong understanding of the project/campaign and testing objectives. Job responsibilities Interact with campaign management, project management and development teams to develop a strong understanding of the project/campaign and testing objectives. Develop and lead the test strategy/effort and generate scripts to perform testing cycles both manual and using automation. Review campaign requirements, specifications, user documentation, help files, and other project documentation - job aids/procedures to assure quality of the test suites to be developed. Collaborate with appropriate business and technology leads to determine the acceptable range for test results and performance. Ensure proper version control and configuration management of all test objects developed and test environments used. Create and maintain the job aids & procedures associated with the testing standards and used by Card marketing validation team. Support production deployment of campaigns and perform validation testing during the off-hours/weekend release windows. Identify process gaps and streamline processes to improve efficiency. Required qualifications, capabilities, and skills Possess Bilingual Spanish capabilities Minimum 4 years of experience in E2E campaign testing across emails, Direct mail, microsites with strong collaboration, project management skills Experience in campaign processes and ability to understand various channels of communications to customers with strong attention to detail and problem solving skills. Experience in execution of automated test suites with hands - on experience in both waterfall and Agile SDLC models Knowledge and experience on JIRA tool with data extraction and data driven insights for process efficiencies Proven ability to manage and prioritize multiple, diverse projects simultaneously. Excellent verbal and written communication skills to co-ordinate effectively with partners, project & testing teams and bridge the communication gaps. Excellent problem solving, interpersonal communication , project and time management skills while being extremely detail oriented
$96k-122k yearly est. Auto-Apply 60d+ ago
Business Systems Analyst
Purpose Financial/Advance America
Solutions analyst job in Wilmington, NC
Since 1997, Advance America has helped millions of hardworking people with a variety of personalized financial solutions. We are a nationally recognized, fully licensed financial services company with over 1,900 locations and online lending services. We are currently seeking highly-skilled, career-oriented individuals ready to be part of a growing company! We offer: Competitive Wages Uncapped Bonus Potential Life/Health Benefits 401(k) Savings Plan Educational Assistance Paid Vacation/Holidays Great Schedules Comprehensive Training To learn more about Advance America visit Advance America Website Position Summary This position reports to the Director of Continuous Improvement and, is responsible for requirements elicitation, understanding the business and making recommendations for improvement and analyzing the requirements to determine the system needs to fulfill those requirements. Works with Systems Solutions team to determine high-level estimates on the level of effort and target implementation timeline as well as overall feasibility and solutions options. Responsible for designing functional requirements (functionality, workflow, usability, but not architecture), as part of an integrated team, for software product offerings, enhancements, extensions, features and defect corrections. Requires a core understanding of existing systems architecture and platforms. Responsible for setting and meeting implementation deadlines for work streams where a Project Manager is not involved. Interfaces with business owners, project managers, developers, software quality engineers and external parties. The Business Systems Analyst (BSA) role is a combination of business analyst, requirements analyst and systems analyst. Job Responsibility Support Strong analytical and product management skills required, including a thorough understanding of how to interpret customer business needs and translate them into application and operational requirements. Excellent verbal and written communication skills and the ability to interact professionally with a diverse group, executives, managers, and subject matter experts. Develop functional requirements specifications according to standard templates, using natural language. Influence Proactively communicate and collaborate with external and internal customers to analyze information needs and functional requirements and deliver the following artifacts as needed: Functional Requirements Document including Use Cases, User Interface Design, and Process Models. Serves as the conduit between the customer community (internal and external customers) and the software development team through which functional requirements flow. Collaborate with developers and subject matter experts to establish the design vision and analyze tradeoffs between usability and performance needs. Drive Elicit and drive functional requirements using interviews, document analysis, requirements workshops, business process descriptions, use cases, scenarios, business analysis and workflow analysis. Critically evaluate information gathered from multiple sources, reconcile conflicts, decompose high-level information into details, abstract up from low-level information to a general understanding, and distinguish user requests from the underlying true needs. Drive and challenge business units on their assumptions of how they will successfully execute their plans. Job Responsibilities Cont. Manage Responsible for designing solutions, as part of an integrated team, for software product offerings, enhancements, extensions, features and defect corrections. Successfully engage in multiple initiatives simultaneously. Will be accountable for Requirements Design time estimates in hours. Needs to have light project management skills (for work streams that do not include a PM). Presents Functional Designs in Business/IT review meetings. Reviews Technical Design documents, Development integration tests and Quality Assurance test plans and/or matrices for conformance to design. Maintain Facilitates definition and division of software development tasks among team members in an agile environment. Perform other duties as assigned. Adhere to all points of the creed. Education Required Bachelor's Degree in Computer Science. Experience Required Five or more years of Business Requirements decomposition and Software Design. Five or more years in Financial/Lending Services. Web application Design, Testing and Implementation. Reasonable database development. Agile development methodologies all preferred. Physical requirements Sitting for long periods of time; standing occasionally; walking; bending; squatting; kneeling; pushing/pulling; reaching; twisting; frequent lifting of less than 10 lbs., occasional lifting of up to 20 lbs.; driving and having access during the workday to an insured and reliable transportation; typing; data entry; grasping; transferring items between hands and/or to another person or receptacle; use of office equipment to include computers; ability to travel to, be physically present at, and complete the physical requirements of the position at any assigned location. Competencies Action OrientedCore Values and Business EthicsCustomer FocusDrive For ResultsFunctional/ Technical SkillsInnovation and QualityInterpersonal SavvyPersonal LearningTeam RelationsTime ManagementSupervisory Responsibiity Travel As needed. Position Type/Expected Hours of Work Salaried position working 40 hours per week. Attire Business casual. Other Duties Must be eligible to work in the USA and able to pass a background check. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or disability. Requisition ID: 1883
$60k-85k yearly est. 60d+ ago
ServiceNow Business Analyst
Optimal Growth Technologies 3.3
Solutions analyst job in Carolina Beach, NC
Job Description ServiceNow Business Analyst (Infrastructure Background) Experience Level: 10+ years We are seeking an experienced ServiceNow Business Analyst with a strong background in IT infrastructure to join our dynamic team. The ideal candidate will have over 10 years of experience in business analysis, focusing on ServiceNow platform implementations, particularly in IT Service Management (ITSM), IT Operations Management (ITOM), and IT Asset Management (ITAM). The role requires a deep understanding of infrastructure environments, including networks, servers, storage, and cloud services, to effectively analyze, design, and implement solutions on the ServiceNow platform. Key Responsibilities: Requirements Gathering and Analysis: Collaborate with stakeholders to identify and document business requirements for ServiceNow implementations, enhancements, and integrations. Analyze current infrastructure processes and workflows to identify areas for improvement and automation within the ServiceNow platform. Facilitate workshops and meetings to gather technical and functional requirements. Solution Design: Translate business requirements into functional and technical specifications for ServiceNow solutions, with a focus on ITSM, ITOM, and ITAM modules. Collaborate with technical teams to design and configure ServiceNow solutions that align with infrastructure needs. Ensure that solutions are scalable, maintainable, and aligned with best practices. Process Improvement and Automation: Work closely with infrastructure teams to identify opportunities for process automation and optimization using ServiceNow workflows. Develop and refine IT infrastructure service catalogs and improve service delivery using ServiceNow capabilities. Stakeholder Management: Act as a liaison between business, IT, and technical teams to ensure smooth communication and successful project delivery. Provide clear, concise documentation of processes, requirements, and solution designs. Testing and Validation: Develop test cases and assist with user acceptance testing (UAT) to ensure that ServiceNow solutions meet business requirements. Validate that solutions are functioning as expected and make necessary adjustments as required. Change Management and Training: Assist in change management efforts by providing training, documentation, and support to end-users and stakeholders. Ensure successful adoption of new processes and solutions within the organization. Ongoing Support and Optimization: Provide post-implementation support and continuous improvement recommendations for the ServiceNow platform, ensuring that it meets evolving business and infrastructure needs. Monitor the performance of implemented solutions and identify areas for future enhancements. Required Skills and Experience: Experience: Minimum 10 years of experience as a Business Analyst, with at least 5 years focusing on ServiceNow implementations. Infrastructure Knowledge: Strong background in IT infrastructure, including networks, servers, storage, virtualization, and cloud services. ServiceNow Expertise: Deep knowledge of ServiceNow ITSM, ITOM, ITAM modules, with proven experience in configuring, customizing, and managing the platform. Process Improvement: Experience with process mapping, workflow automation, and service catalog development in an infrastructure context. Analytical Skills: Ability to analyze complex infrastructure environments and translate business requirements into effective ServiceNow solutions. Communication Skills: Excellent written and verbal communication skills, with the ability to interact effectively with both technical and non-technical stakeholders. Project Management: Strong organizational skills with the ability to manage multiple projects and priorities in a fast-paced environment.
$64k-83k yearly est. 2d ago
Business Analyst
DSV 4.5
Solutions analyst job in Carolina Beach, NC
DSV - Global transport and logistics In 1976, ten independent hauliers joined forces and founded DSV in Denmark. Since then, DSV has evolved to become the world's 3rd largest supplier of global solutions within transport and logistics. Today, we add value to our customers' entire supply chain by transporting, storing, packaging, re-packaging, processing and clearing all types of goods. We work every day from our many offices in more than 80 countries to ensure a steady supply of goods to production lines, outlets, stores and consumers all over the world. Our reach is global yet our presence is local and close to our customers. Read more at *********** Location: USA - VIRTUAL - US North Carolina Division: Solutions Job Posting Title: Business Analyst Time Type: Full Time Position Description Summary: Accumulate, analyze, forecast, and report financial, operational, supply chain, transportation, and/or technical data used in decision-making process of the clients' business. Develop, interpret, and implement technical concepts and procedures that aid planning and control. Perform analysis using various software to determine company performance. Provide technical, system, and/or process expertise and recommendations on company projects. Identify and implement projects that improve and/or automate current processes. Principal Accountabilities (The following is intended to describe the general nature and level of work being performed. It is not an exhaustive list of all expectations.): · Compile, analyze and report competitor, industry and geo-political data. Prepare reports on actual or projected information that improve management decision-making and operational performance · Prepare updates to Strategic Initiatives communicating company performance against strategy · Prepare business modeling analysis · Identify system and process issues and develops recommendations that improve business practices, enhance efficiencies or strengthen regulatory and industry standard compliance. Analyze processes and identify opportunities for cost savings to client through process improvement/automation. Communicate issues and recommendations to management · Coordinate information gathering to prepare reports, analysis, and recommendations · Participate with the testing of automated systems, including development of test plans and scenarios, conducting of user testing and business process validation · Assist with departmental and company-wide project implementations, providing leadership and subject matter expertise · Ensure compliance with procedures and quality standards and implement management directives · Assist in making the field and CSG international services department work together seamlessly The individual in this position must be capable of performing all of the essential functions with or without a reasonable accommodation. Working Environment: Assignment Complexity - Work on problems of diverse scope where analysis of data requires evaluation of identifiable factors. Exercise judgment within generally defined practices and policies in selecting methods and techniques for obtaining solutions. Some U.S. or international travel may occur. Accountability - Use professional concepts and corporate policies and procedures to solve a wide range of difficult problems in imaginative and practical ways. Impact of Decisions - Moderate impact on corporate operations and fiscal health. Working Relationships - Regularly interact with peers and management concerning matters of diverse scope and discretion. Scope - Work on problems diverse in scope. Normally receive no instructions on routine work, general instructions on new assignments. May provide guidance to lower level employee. Essential Functions: Must be able to pass any federal/state/local government, airport, or company-required background checks, clearances, and/or drug and alcohol tests. Knowledge and Skills (The following minimum requirements are normal guidelines and should not constrain the advancement of otherwise qualified personnel): This is an intermediate level position. Solid interpersonal and analytical skills required. Bachelor's degree or equivalent strongly preferred. Generally prefer 1-4 years of related experience. Requires 5 years of export freight forwarding experience or successful completion of an accredited transportation career course of studies and 3 years of export freight forwarding experience. Intermediate to advanced computer skills. Knowledge of standard concepts, practices and procedures within transportation industry. DSV is an equal employment opportunity employer. Candidates are considered for employment without regard to race, creed, color, national origin, age, sex, religion, ancestry, disability, veteran status, marital status, gender identity, sexual orientation, national origin, or any other characteristic protected by applicable federal, state or local law. If you require special assistance or accommodation while seeking employment with DSV, please contact Human Resources at *************. If you are interested in learning the status of your application, please note you will be contacted directly by the appropriate human resources contact person if you are selected for further consideration. DSV reserves the right to defer or close a vacancy at any time. DSV - Global transport and logistics Working at DSV means playing in a different league. As a global leader in transport and logistics, we have been on an extraordinary journey of growth. Let's grow together as we continue to innovate, digitalise and build on our achievements. With close to 160,000 colleagues in over 90 countries, we work every day to offer solid services and meet our customers' needs and help them achieve their goals. We know that the best way to achieve this is by bringing in new talent, fresh perspectives and ambitious individuals like you. At DSV, performance is in our DNA. We don't just work - we aim to shape the future of logistics. This ambition fuels a dynamic environment built on collaboration with world-class team players, accountability and action. We value inclusivity, embrace different cultures and respect the dignity and rights of every individual. If you want to make an impact, be trusted by customers and grow your career in a forward-thinking company - this is the place to be. Start here. Go anywhere Visit dsv.com and follow us on LinkedIn and Facebook.
$64k-92k yearly est. 52d ago
Data Analyst
GDIT
Solutions analyst job in Jacksonville, NC
Type of Requisition: Regular Clearance Level Must Currently Possess: Top Secret/SCI Clearance Level Must Be Able to Obtain: Top Secret/SCI Public Trust/Other Required: None Job Family: Data Science and Data Engineering Job Qualifications: Skills: C++ Programming Language, Design Algorithms, Python (Programming Language) Certifications: None Experience: 1 + years of related experience US Citizenship Required: Yes : Iron EagleX (IEX), a wholly owned subsidiary of General Dynamics Information Technology, delivers agile IT and Intelligence solutions. Combining small-team flexibility with global scale, IEX leverages emerging technologies to provide innovative, user-focused solutions that empower organizations and end users to operate smarter, faster, and more securely in dynamic environments. Contract Overview: The Data Technical Support (DTS) contract provides data science professionals to the United States Special Operations Command's (USSOCOM) Intelligence Data Support Team (IDST) and Special Operations Forces Acquisitions, Technology & Logistics (SOF AT&L). The IDST is a government-led team focused on data analytics efforts within the USSOCOM Directorate of Intelligence (J2) and its subordinate command's intelligence lines of effort. The IDST helps USSOCOM intelligence analysts by turning the Command's data into actionable information. The IDST team may also engage with the USSOCOM Chief Digital and Artificial Intelligence Office (CDAO), Knowledge Management (KM), and other HQ entities. The DTS contract provides permanently assigned data science professionals to the USSOCOM Headquarters, Theater Special Operations Commands, and Component Commands. Additionally, the DTS contract may provide temporary support (Temporary Duty / deployment) to worldwide Special Operations Joint Task Forces, Combined Joint Special Operations Task Forces, Special Operations Task Forces, and Special Operations Command Forward Elements. Job Description: Data Analyst - Data Analysts support the IDST by using technology to mine complex, voluminous, and different varieties of data from various sources and platforms to collect, analyze, and compile data to meet customer needs. This position is at Camp Lejeune, Jacksonville, NC. Job Duties Include (but are not limited to): Identify new sources of data and methods to improve data collection, analysis, and reporting Collect customer requirements Determine technical issues Design algorithms and data manipulation capabilities using R, Python, C++, JavaScript, Go, and other known programming languages. Build data solutions, tools, and capabilities to enable self-service frameworks for data consumers to monitor and report on data. Improve the quality of data use and usability by driving an understanding and adherence to the principles of data quality management including metadata, lineage, and business definitions Work collaboratively with Intelligence and Data analysis teams to produce qualitative and quantitative data that support Intelligence products. Required Skills & Experience: Experience providing services similar in required tasks, scope, and complexity. Due to US Government Contract Requirements, only US Citizens are eligible for this role. Education & Certifications: Bachelor's degree in a computer science discipline or equivalent. Security Clearance: Current Top-Secret clearance with SCI eligibility is required #iexjobs The likely salary range for this position is $99,450 - $134,550. This is not, however, a guarantee of compensation or salary. Rather, salary will be set based on experience, geographic location and possibly contractual requirements and could fall outside of this range. Scheduled Weekly Hours: 40 Travel Required: Less than 10% Telecommuting Options: Onsite Work Location: USA NC Jacksonville Additional Work Locations: Total Rewards at GDIT: Our benefits package for all US-based employees includes a variety of medical plan options, some with Health Savings Accounts, dental plan options, a vision plan, and a 401(k) plan offering the ability to contribute both pre and post-tax dollars up to the IRS annual limits and receive a company match. To encourage work/life balance, GDIT offers employees full flex work weeks where possible and a variety of paid time off plans, including vacation, sick and personal time, holidays, paid parental, military, bereavement and jury duty leave. To ensure our employees are able to protect their income, other offerings such as short and long-term disability benefits, life, accidental death and dismemberment, personal accident, critical illness and business travel and accident insurance are provided or available. We regularly review our Total Rewards package to ensure our offerings are competitive and reflect what our employees have told us they value most.We are GDIT. A global technology and professional services company that delivers consulting, technology and mission services to every major agency across the U.S. government, defense and intelligence community. Our 30,000 experts extract the power of technology to create immediate value and deliver solutions at the edge of innovation. We operate across 50 countries worldwide, offering leading capabilities in digital modernization, AI/ML, Cloud, Cyber and application development. Together with our clients, we strive to create a safer, smarter world by harnessing the power of deep expertise and advanced technology.Join our Talent Community to stay up to date on our career opportunities and events at gdit.com/tc. Equal Opportunity Employer / Individuals with Disabilities / Protected Veterans
$99.5k-134.6k yearly Auto-Apply 2d ago
Sr Business Analyst - Veterans Evaluation Services
Maximus 4.3
Solutions analyst job in Wilmington, NC
Description & Requirements Maximus is currently hiring a Sr Business Analyst to join our Veterans Evaluation Services (VES) Program. This is a remote opportunity. The Sr Business Analyst is responsible for applying advanced business process improvement practices to re-engineer methodologies and lead business process modernization projects. This role assists in activity and data modeling, transaction flow analysis, internal control and risk assessments, and performance measurement techniques to optimize organizational efficiency. The Sr Business Analyst will help establish standards for information systems procedures, develop solutions to complex problems, and design organization-wide information models for integrated software and database systems, including data warehouses. Additionally, this position ensures adherence to Information Management guiding principles, cost-saving strategies, and open system architecture objectives. Due to contract requirements, only US Citizen or a Green Card holder can be considered for this opportunity. Essential Duties and Responsibilities: - Apply business process improvement practices to re-engineer methodologies/principles and business process modernization projects. - Assist in the application of activity and data modeling, transaction flow analysis, internal control and risk analysis, modern business methods, and performance measurement techniques. - Assist in establishing standards for information systems procedures. - Develop solutions to a variety of complex problems. - Develop and apply organization-wide information models for use in designing and building integrated shared software and database management systems and data warehouses. - Follow Information Management guiding principles, cost savings, and open system architecture objectives. - Please note upon hire, Veteran Evaluation Services (VES), a Maximus Co. will provide all necessary computer equipment that is to be utilized to fulfil the duties of your role. New hires will not be exempt from using company provided equipment. Home Office Requirements Using Maximus-Provided Equipment: - Internet speed of 20mbps or higher required (you can test this by going to (****************** - Connectivity to the internet via either Wi-Fi or Category 5 or 6 ethernet patch cable to the home router - Private work area and adequate power source - Must currently and permanently reside in the Continental US Minimum Requirements - Bachelor's degree in related field. - 5-7 years of relevant professional experience required. - Equivalent combination of education and experience considered in lieu of degree. EEO Statement Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics. Pay Transparency Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. Annual salary is just one component of Maximus's total compensation package. Other rewards may include short- and long-term incentives as well as program-specific awards. Additionally, Maximus provides a variety of benefits to employees, including health insurance coverage, life and disability insurance, a retirement savings plan, paid holidays and paid time off. Compensation ranges may differ based on contract value but will be commensurate with job duties and relevant work experience. An applicant's salary history will not be used in determining compensation. Maximus will comply with regulatory minimum wage rates and exempt salary thresholds in all instances. Accommodations Maximus provides reasonable accommodations to individuals requiring assistance during any phase of the employment process due to a disability, medical condition, or physical or mental impairment. If you require assistance at any stage of the employment process-including accessing job postings, completing assessments, or participating in interviews,-please contact People Operations at **************************. Minimum Salary $ 100,000.00 Maximum Salary $ 130,000.00
$83k-110k yearly est. Easy Apply 6d ago
Business Analyst - Raleigh
Forhyre
Solutions analyst job in Carolina Beach, NC
Job Description We are looking for a Business Analyst who will be the vital link between our information technology capacity and our business objectives by supporting and ensuring the successful completion of analytical, building, testing and deployment tasks of our software product's features. Responsibilities Define configuration specifications and business analysis requirements Perform quality assurance Define reporting and alerting requirements Own and develop a relationship with partners, working with them to optimize and enhance our integration Help design, document and maintain system processes Report on common sources of technical issues or questions and make recommendations to the product team Communicate key insights and findings to the product team Constantly be on the lookout for ways to improve monitoring, discover issues and deliver better value to the customer Requirements Previous experience in Business / Systems Analysis or Quality Assurance A degree in IT / Computer Science Proven experience in eliciting requirements and testing Experience in analysing data to draw business-relevant conclusions and in data visualization techniques and tools Solid experience in writing SQL queries Basic knowledge in generating process documentation Strong written and verbal communication skills including technical writing skills
$60k-85k yearly est. 3d ago
Current Operations Analyst
Prosol 4.1
Solutions analyst job in Jacksonville, NC
This team member assists in the daily management and coordination of the Directorate of Current Operations, G3, 2d Marine Division, with responsibility for operational aspects of 2dMarDiv support to mission units, exercises, deployment, mobilization, and other contingency plans and operations. The candidate must have the ability to operate effectively under pressure adhering to the ProSol Core Values of Agility: rapid adaptation to the changing requirements and environment of our clients; Excellence: Service quality that exceeds the expectations of our clients; Integrity: Accountability and honesty−always doing the right thing; and Long-Term Commitment: Unquestioned loyalty and dedication to our clients, partners and employees. Responsibilities: * Assist with the MarDiv Situation Report (SITREP), Operations Summary (OPSUM), and the Commanders Update Brief (CUB). * The candidate is responsible for conducting coordination with higher headquarters elements, general staff, and MSC/MSE in support of the 2d MarDiv Situation Report (SITREP), Operations Summary (OPSUM), and the Commanders Update Brief (CUB). * The candidate is responsible for the scheduling, maintaining, and sustaining of the G-3 Directorate Operations Bureau meeting, G-3 Synchronization meeting, and Chief of Staff Monthly meeting. * The candidate will assist the Director, G-3 Current Operations in the preparation of reports, responses to queries, position papers, justification and background papers, and present briefings as required. * The candidate will prepare other briefings as directed by the Director and/or Deputy Director, G-3 Current Operations. * The candidate will assist with Feasibility of Support (FOS) and Task Management Tool (TMT). In coordination with the Current Operations (COPS) Chief and NCO, the candidate will assist with conducting coordination with higher headquarters elements, general staff, and MSC/MSE in support of 2d MarDiv Warning Orders (WARNORDs), Operations Orders (OPORDs), Fragmentary Order (FRAGORDs), and/or Feasibility of Support (FOS), and assigned TMT task request within Automated Message Handling System (AMHS) and/or Enterprise Task Management Software Solution (ETMS2). * The candidate will assist in drafting orders or requests sent for review and release by the Director and/or Deputy Director, G-3 Current Operations on AMHS. Additionally, this candidate will assist with tracking to completion all FOS/TMT request/task in both AMHS and ETMS2. * The candidate will assist with Mission Tracking. In coordination with the Mission Tracking Officer and NCO, candidate will conduct coordination with higher headquarters elements, general staff, and MSC/MSE in support of 2d MarDiv exercise and contingency missions. Further the candidate will monitor and report to the Director and Deputy Director, G-3 Current Operations on all ongoing and planned operations involving 2d MarDiv assigned forces through the daily situation reports received by all units. * The candidate will conduct sound analysis of incoming operational and emergency information and provide operational technical advice. The candidate must be able to maintain information systems on Non-classified Internet Protocol (IP) Router Network (NIPRNET) and Secure IP Router Network (SIPRNET) that include but are not limited to C2PC, AMHS, ETMS2 and other web-based collaborative tools as required. * The candidate will be responsible for assisting with Installation Special Events, Ceremonies, and Official Military Visits. This will require the candidate to conduct coordination with higher headquarters elements, general staff, and MSC/MSE in support of Special Installation Events, Ceremonies, and Official Military Visits. * The candidate will participate in the development and review of actions, programs, policies, and procedures for the execution of support for Installation Special Events, Ceremonies, and Official Military Visits. Qualifications: * At least two years of experience working on a General Officer level staff (U. S. military) specifically in either the current, or future operations section. Education & Experience: * Education at the career (O-4) level, or higher, from any United States military service school. Clearance: Top Secret required, TS/SCI eligible Work Days: Monday-Friday Core hours: 8 hour days 7:30-4:30 Travel: TBD, possible conference attendance no more than 3 times per yr. for 5 days/event or less. Disclaimer: The above information on this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. Additional information: ProSol is an equal opportunity employer, all interested qualified applicants are encouraged to apply, EEO/D/M/V/F. ProSol welcomes and encourages diversity in the workforce. All your information will be kept confidential according to EEO guidelines.
$51k-78k yearly est. 60d+ ago
Senior Human Resources Information Systems Analyst
AAA Mid-Atlantic
Solutions analyst job in Wilmington, NC
AAA Club Alliance is currently seeking a full-time Senior Human Resources Information Systems Analyst to join our team in Wilmington, DE. is hybrid and will require you to work on-site 3 days per week. The primary duties of the Senior Human Resources Information Systems Analyst are: * Provides escalated Production support for various HR systems. Researches and resolves problems with Workday; resolves issues with business process; recommends alternate solutions. Troubleshoots system issues and ensures appropriate parties are involved to resolve issues. * Provides escalated functional support to HR regarding inquiries, errors and data issues. Assists team members and users of information systems issues associated with the HR systems by investigating problems and resolving or providing detailed recommendations on resolutions. * Identifies and understand issues, problems and opportunities. Recommends process improvements and innovative solutions. Provides advice and options on the best way to automate processes in the system. * Creates and supports a variety of advanced reports utilizing appropriate reporting tools. Prepares regularly scheduled reports and ad-hoc reporting as required. Provides HR team with report writing guidance. * Manages system updates. Responsible for system upgrades and modifications including identifying requirements, configuration, testing and implementation. * Gathers, builds and tests requirements for multiple modules within Workday HCM, Payroll, Time Tracking, Absence, Benefits, Talent, and Recruiting. * Ensures accuracy of data through routine data audits and validation. * Provides system mass update support via EIBs for all functional areas of Workday. * Troubleshoots all escalated (Tier 3) HRIS related Workday support tickets. * Provides support and collaborates with IT on all HR related integrations including the management of current integrations as well as the development and implementation of future integrations. * Effectively translates user requirements into technical specifications. * Maintains an awareness of emerging business needs and external technological developments to identify and recommend improvement needs/opportunities. * Uses industry standard best practices to develop and recommend human capital metrics reporting. * Provides guidance (experience-based recommendations) to HR SMEs to support process improvements. * Supports HR and the organization in HR technology-related initiatives by executing on necessary project tasks and adhering to timelines and quality expectations. Minimum Qualifications: * Bachelor's degree in Computer Science, Human Resources or a related field and 7+ years of experience supporting HR applications or managing HR system configuration and maintenance, preferably utilizing SaaS technology. * 7+ years of HRIS administration experience and operational knowledge of HRIS systems, and report writing utilizing Business Objects. * Workday configuration experience required. * Experience with Workday HCM, Payroll, Absence, Recruiting, Talent, Time Tracking, Recruiting, and Benefits is strongly preferred. * Advanced experience with the building and maintenance of calculated fields. * Strong technical and working knowledge of HR systems, applications, theory and practice. * Advanced proficiency with data conversion and mapping. * Knowledge of Workday security administration and analytics strongly preferred. * Ability to provide, in user-friendly terms, sound ideas and solutions to end users on HR systems-related questions, tasks, projects and reports. * Demonstrated understanding of business objectives both internally and externally which impact the company's ability to achieve its objectives. * Advanced proficiency in Microsoft Excel, and demonstrated ability with other MS Office applications including Access. * Strong verbal and written communication skills and the ability to effectively interact with all levels in a business environment. * Ability to work with minimal supervision, effectively set priorities and meet deadlines. Ability to handle multiple projects while maintaining high quality, accurate work. * Relies on experience and judgment to plan and accomplish goals. * Proven analytical and problem solving skills. At AAA, your success is our success. What we can offer you: * The starting base compensation for this position is $78,436 TO $133,545. * The base pay range shown is a guideline for compensation and ultimate salary offered will be based on factors such as applicant experience and geographic location.* * Comprehensive health benefits package. * Up to three weeks of paid time off accrued during your first year. * Annual Bonus Plan. * 401(K) plan with company match up to 7%. * Professional development opportunities and tuition reimbursement. * Paid time off to volunteer & company-sponsored volunteer events throughout the year. * Other benefits include a free AAA Premier Membership, Health & Wellness Program, Health Concierge Service, Health & Life Insurance, Short Term/Long Term Disability. Full time Associates are offered a comprehensive benefits package that includes: * Medical, Dental, and Vision plan options * Up to 2 weeks Paid parental leave * 401k plan with company match up to 7% * 2+ weeks of PTO within your first year * Paid company holidays * Company provided volunteer opportunities + 1 volunteer day per year * Free AAA Membership * Continual learning reimbursement up to $5,250 per year * And MORE! Check out our Benefits Page for more information ACA is an equal opportunity employer and complies with all applicable federal, state, and local employment practices laws. At ACA, we are committed to cultivating a welcoming and inclusive workplace of team members with diverse backgrounds and experiences to enable us to meet our goals and support our values while serving our Members and customers. We strive to attract and retain candidates with a passion for their work and we encourage all qualified individuals to apply. It is ACA's policy to employ the best qualified individuals available for all positions. Hiring decisions are based upon ACA's operating needs, and applicant qualifications including, but not limited to, experience, skills, ability, availability, cooperation, and job performance. Job Category: Human Resources
$78.4k-133.5k yearly Auto-Apply 46d ago
Data/GIS Analyst
McKim and Creed
Solutions analyst job in Wilmington, NC
McKim & Creed has a reputation for state-of-the-art engineering and data services that help utilities, municipalities, and energy providers convert facilities to cleaner, more efficient operations; harness the power of renewables; and optimize existing infrastructure and resources. Our respected team of engineers, planners, and data professionals are committed to innovation, sustainability, and resource efficiency-leading the way toward a cleaner, safer, and more sustainable future. We are seeking a highly motivated Data Analyst to join our Water Asset Management team, supporting data operations in the water conservation and IoT sectors. The ideal candidate will play a critical role in collecting, analyzing, and interpreting data from a diverse range of sources, including IoT sensors, GIS systems, and client platforms. This position involves developing actionable insights to optimize processes, improve decision-making, and enhance operational efficiency. The Data Analyst will manage and analyze large datasets, design and implement data visualization dashboards, and maintain integrations across various systems. This role also contributes to the ongoing development of McKim & Creed's data platform-collaborating with engineers and project managers to refine analytics, algorithms, and reporting tools that drive our mission of water conservation and smart resource management. What You Can Expect Day-to-Day: Data Quality Assurance and Control • Conduct daily QA/QC of incoming datasets to ensure consistency, accuracy, and completeness. • Identify and resolve discrepancies or anomalies to maintain data integrity and reliability. Client Communication and Insights Delivery • Provide daily updates to clients regarding event notifications, significant trend identifications, and actionable insights derived from data analysis. • Establish strong communication channels to foster collaboration and trust. Inventory Monitoring and Management • Perform daily inventory checks across all project locations, ensuring minimum product allocation thresholds are maintained. • Collaborate with relevant teams to address inventory shortages proactively. Maintenance Coordination • Maintain daily correspondence with maintenance staff to coordinate product allocations and schedule maintenance activities. • Ensure timely interventions to minimize downtime and improve operational efficiency. Client Relationship Management • Conduct weekly client meetings to review reports, discuss project progress, and identify opportunities to expand or enhance service offerings. • Build and sustain strong client relationships through consistent engagement and problem-solving. What You Need: Technical Skills • Python Programming: Proficiency in Python for data manipulation, analysis, and workflow automation (Pandas, NumPy, Matplotlib preferred). • SQL & Database Management: Strong SQL skills for querying and managing large relational datasets; experience optimizing queries and ensuring data efficiency. GIS Expertise: ArcGIS Pro: Proficient in spatial analysis, mapping, and geoprocessing. Survey123: Skilled in designing, deploying, and managing field data collection forms. Operations Dashboard: Experience developing real-time dashboards to visualize performance and trends. Web Experiences: Familiarity with creating GIS-based web apps for client-facing visualization. • Bachelor's degree in Geography/GIS, Data Science, Computer Science, Engineering, or related field. • 3-5+ years of professional experience in data analysis, GIS, or IoT-related analytics. • Strong analytical and problem-solving skills with the ability to interpret complex data and deliver meaningful insights. • Excellent written and verbal communication skills; comfortable engaging with clients and cross-functional teams. • Highly organized, self-motivated, and able to manage multiple tasks in a remote environment. • Valid driver's license and acceptable motor vehicle and criminal record. What Will Make You Stand Out: • Experience with data QA/QC workflows from field collection through delivery. • Familiarity with API integrations for data automation and reporting. • Background in utility mapping, infrastructure analytics, or water loss management. • Experience with Power BI or similar data visualization platforms. • Demonstrated ability to translate data into clear, actionable insights for clients. What We Offer: Join a company that puts its employees first. Ranked as one of the Best Firms to Work For, McKim & Creed offers: • Employee Stock Ownership Plan (ESOP): All employees are owners and share in company success. • Competitive pay and comprehensive leave, including paid holidays, parental, bereavement, medical, and military leave. • Multiple office locations: Work close to home or travel for a change of scenery. • Growth and training opportunities: Mentorship, continuing education, and technical development. • Professional development: Tuition reimbursement, career advancement programs, and online courses. • Meaningful work: Directly contribute to water conservation and infrastructure optimization. • Collaborative culture: Supportive teams that encourage innovation, learning, and shared success. Watch this video to learn more about what it's like to be part of our team. McKim & Creed is an Equal Opportunity and Affirmative Action Employer and VEVRAA Federal Contractor. We consider all qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability, and we maintain a Drug-Free Workplace.
$55k-74k yearly est. 4d ago
Coding Analyst (68519)
Onslow Memorial Hospital 4.0
Solutions analyst job in Jacksonville, NC
The Coding Analyst is responsible for the accurate and timely coding. The Coding Analyst must also be able to abstract the records using the data within the record, both paper and electronic. Utilize ICD-9-CM / ICD-10-CM, and /or HCPCS, CPT classification systems in conjunction with a thorough applicable knowledge of coding guidelines. The Coding Analyst is responsible for the accurate data collection and analysis of all applicable diagnosis and procedures based on available documentation in accordance with compliance standards and severity of illness documentation. Qualifications Education/Certification: High school diploma required, college classes for the coding credential required. RHIA/RHIT Credentials or similar education with certification from AHIMA or AAPC or eligible to receive certification within 6-months of hire. Certified Coding Associate (CCA) Certified Coding Specialist (CCS) Certified Coding Specialist - Physician based (CCS-P) Certified Professional Coder (CPC) Certified Professional Coder (CPC-A) Certified Professional Coder - Hospital Based (CPC-H) Certified Professional Coder - Physician based (CPC-P) ICD-10-CM/PCS, HCPCS, CPT Experience: Experience preferred. Onslow will offer training to a new graduate of a coding program.
$63k-81k yearly est. 17d ago
Engineer Tech/Analyst
ORSA Technologies LLC
Solutions analyst job in Jacksonville, NC
Job Description Engineer Tech /Analyst ORSA Technologies is seeking experienced OT Engineers/Analysts General Description: Plans and administers performance tests on aeronautical, equipment, controls, and systems, and other products and systems Designs and directs engineering and technical personnel in testing and test-control apparatus and equipment Coordinates and directs engineering activities concerned with the development, procurement installation, and calibration of instruments, equipment, and control devices required to test, telemeter, record, and reduce test data Determines conditions under which tests are to be conducted and sequences and phases of test operations. Directs and exercises control over operational, functional, and performance phases of tests Confers with scientific, engineering, and technical personnel to resolve testing problems, such as product or systems malfunctions, incomplete test data, and data interpretations considering such factors as conditions under which test was conducted and instrumentation, procedures, and phase of test used to obtain and record data Analyzes and interprets test data and prepares technical reports for use by engineering and management personnel Qualifications: Operation Test (OT) Experience with the CH53 aerial platform Mid-level: 5-10 yrs experience with federal/gov't programs/systems Senior Level: 10-15 yrs experience with federal/gov't programs/systems SME: 15+ yrs experience with federal/gov't programs/systems SECRET Level Security Clearance Company Overview: ORSA Technologies LLC is an 8(a) Certified, Service-Disabled Veteran Owned Small Business (SDVOSB), headquartered in Scottsdale, Arizona with satellite offices in Tampa FL, Sierra Vista AZ, and San Antonio TX. ORSA provides expert T&E, S&T, C4I, Engineering, Cyber services, and operational support that span the Department of Defense. ORSA has a corporate focus on exceeding customer needs, employee professionalism and development, and strength in partnerships. Our team is comprised of a diversified workforce who provide customers with increased value. ORSA Technologies is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, any other non-merit factor, or any other characteristic protected by law. Job Posted by ApplicantPro
$68k-86k yearly est. 23d ago
Future BCBA? Hiring Student Analyst (Behavior Technician or RBT) ABA Therapy (JAX)
Highlights Healthcare
Solutions analyst job in Jacksonville, NC
Highlights Healthcare is seeking aspiring BCBAs for our ABA Student Analyst Program. Behavior Technicians/Registered Behavior Technicians who are appropriate for our Student Analyst Program will be enrolled in an accredited Master's program while working as part of our Highlights Healthcare team. Student Analysts are eligible for: Tuition Reimbursement Program Training and BCBA Education Support Payment for Restricted and Unrestricted Hours Who is Highlights Healthcare? Highlights Healthcare provides diagnosis and early intervention ABA therapy services for children with autism. We specialize in serving young learners and families with Medicaid benefits. We use evidenced-based ABA treatments to increase socially significant behavior. From diagnosis to early intervention, we provide innovative, evidence-based ABA therapy services to meet every child's specific needs in a way that feels more like play than work. What does a Student Analyst / Registered Behavior Technician do? Student Analysts receive additional education and support for their Master's level program completion. Under the supervision of a Board-Certified Behavior Analyst (BCBA), the Registered Behavior Technician (RBT) is responsible for the implementation of unique behavior plans developed by the BCBA for each individual learner. During the sessions, the RBT may also collect data and conduct certain types of assessments. RBTs work 1-on-1 with their assigned learners in addition to working in group sessions. The RBT will have constant access to peers and supervisors to ensure that they can conduct each session with confidence and support What are the benefits of working as a Student Analyst / RBT for Highlights Healthcare? Hourly rate starting at $22.00/hour, commensurate with experience Center-based services Day shift schedule between 8 am and 6 pm No evenings Full-time options are available Benefits for full-time employees include Paid Training, Paid Time Off (PTO), Health, Dental, and Vision Insurance, Life Insurance, and Employee Assistance Program (EAP) Internal HHC Student Analyst program for career advancement (BCBA track) Tuition Reimbursement for current RBTs enrolled in an ABA Master's program and actively enrolled in the HHC Student Analyst Program What are the minimum qualifications and requirements? Must be at least 18 years of age Bachelor's Degree in Psychology, Special Education, or a related field A minimum of 1 year of experience in working with young children with special needs or behavioral challenges Must have good verbal, written, and interpersonal communication skills Must have a desire for continued learning opportunities and a willingness to embrace instruction and feedback Must be able to successfully complete a criminal history background check Must have reliable transportation and valid car insurance Bilingual applicants highly preferred Highlights Healthcare, LLC is an equal opportunity employer and considers all qualified applicants equally without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or Health insurance. COVID-19 considerations: HHC follows all applicable CDC guidelines. #INDRBT
$22 hourly Auto-Apply 60d+ ago
Technical Product Systems Analyst
Jpmorganchase 4.8
Solutions analyst job in Wilmington, NC
Intro Marketing Language Join us to shape innovative products and deliver impactful solutions that drive our business forward. Your expertise will help us create seamless experiences for our customers and partners. As a Technical Product Analyst Senior Associate in our Product team, you collaborate with stakeholders to turn business needs into technical solutions. You analyze systems, document requirements, and support product delivery from concept to launch. You play a key role in testing, data analysis, and process improvement. Together, we create products that make a difference for our customers and our business. Job Responsibilities Gather and document business and technical requirements with stakeholders. Analyze systems and processes to identify opportunities for improvement. Develop and maintain clear technical documentation and user guides. Perform data analysis and mapping to support system enhancements. Facilitate communication between technical teams and business partners. Design and execute test plans to validate system functionality. Create and manage product stories and milestones to ensure timely delivery. Collaborate with product, IT, and infrastructure teams to implement solutions. Coordinate and support user acceptance testing sessions. Build strong relationships through effective written and verbal communication. Manage product roadmap, releases, and dependencies to align with business goals. Required Qualifications, Capabilities, and Skills Experience in technical product analysis or a similar role. Strong understanding of business processes and technology. Proven ability to analyze systems and recommend improvements. Excellent analytical and problem-solving skills. Effective communicator with stakeholders at all levels. Experience with data analysis and system integrations. Skilled in creating technical documentation and user guides. Ability to design and execute test plans. Experience managing product stories, milestones, and releases. Collaborative team player with relationship-building skills. Familiarity with business modeling tools and methodologies. Preferred Qualifications, Capabilities, and Skills (Optional) Experience in the credit card industry or authorizations. Background in fraud risk management. Knowledge of TSYS technical platform. Experience with system conversions and co-brand partnerships. Business architecture experience. Experience at a direct competitor (e.g., Citi, Wells Fargo, Cap One). Advanced data analysis skills.
$99k-120k yearly est. Auto-Apply 60d+ ago
Business Analyst - Pharma
Forhyre
Solutions analyst job in Carolina Beach, NC
Job Description We are looking for a Claims Business Analyst who will be the vital link between our information technology capacity and our business objectives by supporting and ensuring the successful completion of analytical, building, testing and deployment tasks of our software product's features. This Claims Business Analyst works collaboratively with the Director of Claims in supporting the department to deliver timely and accurate payment of claims and first call resolution . This role will also provide analysis related to the identification of improved claim system configuration and call flows that would positively impact quality performance , reduce claim inventory and improve the customer experience. Responsibilities Assist in the development of key performance indicators related to claim processing and call center performance Use existing technology to automate work distribution, create and maintain department metric dashboards Generate and distribute weekly/monthly/quarterly departmental reports to management and staff Summarizes, creates, and distributes operational , claim data , and call center metric reports as needed. Ensures deliverables are completed on time; responds to changing project circumstances and communicates issues to project leadership. Identify trends in data, including those that were not necessarily being activity monitored, which may have an impact on departmental performance and/or impact timeliness and the customer experience . Communicate actionable findings and provide recommendations as appropriate to management. Work directly with managers and subject matter experts to refine and improve these tools for optimal efficiency and effectiveness. Responsible for creating data definitions, validating data, retrieving data from systems, merging data from multiple sources, participating or reviewing technical documentation, report configuration, and coordinates project efforts as directed in order to achieve desired results. Serves as a liaison to other department s (IS, Utilization Management, Provider Contracting, Provider Data Maintenance) that may include report creation , disseminating reports and/or leading the implementation, maintenance, testing and/or functional design of system changes. Requirements Experience working with technology, systems and IS departments Advance Microsoft Excel skilled Knowledge of ICD-10 and CPT-4 coding and medical terminology Proficient in Windows, Word, and Business Analytical tools Must have strong analytical and problem-solving skills. Strong communication skills, including an ability to communicate with staff at various levels, including both front line staff and senior management. Must have excellent analytical, organizational, and interpersonal skills, as well as a strong background in pharmacy claims processing, and the managed care industry Experience working within the Payer / PBM market (in particular Medicare and Medicaid, Part D and its components) with understanding of benefit plan structures, NCPDP standards, HIPAA regulations, and other pharmacy products and services Must understand the work flow of pharmacy claim processing or related Med D functions. For example, Enrollment, Drug Utilization Review, Adjudication, Pricing, Payments/Billing, EOB, PDE, FIR, Reprocessing, or other features resident in or working in cooperation with a pharmacy benefit system Strong business knowledge of Pharmacy Benefit Systems and Drug benefit plan administration with exposure to COTS / custom applications would be an advantage Ability to effectively present information and respond to questions from clients, management and technical associates Collaborate across the entire product team to ensure product dependencies, goals and experiences are defined and met Document business requirements and user journeys Must have agile project execution experience along with familiarity to scrum tools and methodologies Should have excellent verbal, written, documentation and presentation skills Note: U.S. citizens and those authorized to work in the U.S. are encouraged to apply. We are unable to sponsor at this time.
$60k-85k yearly est. 15d ago
System Analyst
Maximus 4.3
Solutions analyst job in Wilmington, NC
Description & Requirements Maximus is currently seeking a System Analyst. The Systems Analyst is responsible for supporting complex application development, systems integration, and operational initiatives across enterprise environments. This role is responsible for working with business stakeholders, technical teams, and project leadership to ensure that business requirements are accurately captured, translated, and implemented within system and process solutions. The incumbent applies industry-standard process-modeling practices, data-analysis techniques, and modern digital tools-including BPMN, SaaS integration frameworks, and AI-enabled platforms-to support system development, customer-experience enhancements, and continuous improvement efforts. This position is remote. Essential Duties and Responsibilities: - Provide technical assistance in troubleshooting and resolving website issues for internal and external customers. - Conduct QA testing, follow-up to resolve issues, and load finished material into content management system. - Maintain general knowledge of industry practices, techniques, and standards. - Apply general knowledge and skills to complete a wide range of tasks. Job-Specific Essential Duties and Responsibilities: - Develop and manage Software Requirements Specification (SRS) documents by eliciting requirements and evaluating technical feasibility of design enhancements, create user stories or use cases, assist in writing test cases, and provide support for system stakeholders. - Assist production support activities such as monitoring jobs, assessment and analysis on failures, resolution of critical technical issues, coaching to team, reporting, etc. - Collaborate, or lead collaboration, with business stakeholders to identify and document system level requirements. - Define functional and non-functional requirements, user stories, use cases, and acceptance criteria. - Analyze and manage business and systems process flows. - Perform production support activities such as monitor system processes, evaluate the outcome of system processes, work through system exceptions, and create processes to monitor and report on the overall system health. - Implement and validate solutions for data requirements by executing advanced SQL scripts. - Assist with implementations of AWS cloud migration projects. - Lead and train Electronic Data Interchange (EDI) - MOVEit activities and documentation. - Track test plan development and implementation activity of project applications for QA/QC compliance and User - Acceptance Testing (UAT) using test management tools. Minimum Requirements - Bachelor's degree in relevant field of study and 3+ years of relevant professional experience required, or equivalent combination of education and experience. Job-Specific Minimum Requirements: - Master's degree in Computer Science, Information Systems, or an Engineering discipline plus one year of experience in systems analysis, requirements elicitation, and developing documentation in lieu of Bachelor's degree. Preferred Skills and Qualifications: - Demonstrated experience applying Agile methodologies (Scrum or Kanban) for backlog refinement, user-story development, acceptance-criteria definition, and estimation using Jira or comparable tools. - Proficiency in Business Process Model and Notation (BPMN 2.0) for documenting current-state and future-state workflows. - Experience supporting customer application development and systems integration involving SaaS products, APIs, and cloud-based services. - Experience supporting CRM platforms (e.g., Salesforce, Dynamics, or comparable systems) and customer-experience technologies, including Genesys Cloud CX. - Familiarity with digital-experience solutions, customer-journey mapping, and omnichannel service-delivery platforms. - Experience working with document-management systems, workflow automation tools, and content-services platforms. - Exposure to financial ERP systems (e.g., Oracle, SAP, Workday, or similar) and understanding of financial data flows and business processes. - Proficiency with AI-enabled analysis and documentation tools, including platforms that support automated requirements generation, data analysis, or process optimization. - Experience with process-automation technologies (e.g., RPA tools such as UiPath, Blue Prism, or Power Automate). - Strong working knowledge of Structured Query Language (SQL) and Relational Database Management Systems (RDBMS). - Understanding of data-modeling concepts, data governance principles, and data-quality frameworks. - Experience collaborating with cross-functional teams within large, matrixed organizational environments. - Extensive experience working with Jira or similar work-management and tracking tools. - Experience working with AWS Cloud services, including data-integration, analytics, and application-development components. - Strong analytical, communication, and documentation skills, with the ability to convey complex technical information to non-technical audiences. #techjobs #verteranspage #LI-Remote EEO Statement Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics. Pay Transparency Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. Annual salary is just one component of Maximus's total compensation package. Other rewards may include short- and long-term incentives as well as program-specific awards. Additionally, Maximus provides a variety of benefits to employees, including health insurance coverage, life and disability insurance, a retirement savings plan, paid holidays and paid time off. Compensation ranges may differ based on contract value but will be commensurate with job duties and relevant work experience. An applicant's salary history will not be used in determining compensation. Maximus will comply with regulatory minimum wage rates and exempt salary thresholds in all instances. Accommodations Maximus provides reasonable accommodations to individuals requiring assistance during any phase of the employment process due to a disability, medical condition, or physical or mental impairment. If you require assistance at any stage of the employment process-including accessing job postings, completing assessments, or participating in interviews,-please contact People Operations at **************************. Minimum Salary $ 69,440.00 Maximum Salary $ 104,160.00
$66k-87k yearly est. Easy Apply 6d ago
ITS Senior Systems Analyst (68382)
Onslow Memorial Hospital 4.0
Solutions analyst job in Jacksonville, NC
Position provides a high level of administrative support, to include development, testing, optimization, integration and implementation of various clinical and administrative applications across the health care system. Works to optimize processes and participates in designing, building, testing, training, implementing, evaluating, maintaining and enhancing organizational information systems. Senior position serves as mentor to other IT staff. Qualifications Education/Certification: Master's degree preferred, Bachelor's degree in Computer Science, Information Systems Management or related field (or equivalent combination of education, training and experience). No licensure or certification required. Experience: If a Bachelor's degree: Two (2) years of direct experience. If an Associate's degree: Four (4) years of direct experience. If a High School diploma or GED: Ten (10) years of direct experience.
$74k-94k yearly est. 13d ago
Engineer Tech/Analyst
ORSA Technologies
Solutions analyst job in Jacksonville, NC
Engineer Tech /Analyst ORSA Technologies is seeking experienced OT Engineers/Analysts General Description: Plans and administers performance tests on aeronautical, equipment, controls, and systems, and other products and systems Designs and directs engineering and technical personnel in testing and test-control apparatus and equipment Coordinates and directs engineering activities concerned with the development, procurement installation, and calibration of instruments, equipment, and control devices required to test, telemeter, record, and reduce test data Determines conditions under which tests are to be conducted and sequences and phases of test operations. Directs and exercises control over operational, functional, and performance phases of tests Confers with scientific, engineering, and technical personnel to resolve testing problems, such as product or systems malfunctions, incomplete test data, and data interpretations considering such factors as conditions under which test was conducted and instrumentation, procedures, and phase of test used to obtain and record data Analyzes and interprets test data and prepares technical reports for use by engineering and management personnel Qualifications: Operation Test (OT) Experience with the CH53 aerial platform Mid-level: 5-10 yrs experience with federal/gov't programs/systems Senior Level: 10-15 yrs experience with federal/gov't programs/systems SME: 15+ yrs experience with federal/gov't programs/systems SECRET Level Security Clearance Company Overview: ORSA Technologies LLC is an 8(a) Certified, Service-Disabled Veteran Owned Small Business (SDVOSB), headquartered in Scottsdale, Arizona with satellite offices in Tampa FL, Sierra Vista AZ, and San Antonio TX. ORSA provides expert T&E, S&T, C4I, Engineering, Cyber services, and operational support that span the Department of Defense. ORSA has a corporate focus on exceeding customer needs, employee professionalism and development, and strength in partnerships. Our team is comprised of a diversified workforce who provide customers with increased value. ORSA Technologies is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, any other non-merit factor, or any other characteristic protected by law.
$68k-86k yearly est. 60d+ ago
Claims Business Analyst
Forhyre
Solutions analyst job in Carolina Beach, NC
Job Description We are looking for a Claims Business Analyst who will be the vital link between our information technology capacity and our business objectives by supporting and ensuring the successful completion of analytical, building, testing and deployment tasks of our software product's features. This Claims Business Analyst works collaboratively with the Director of Claims in supporting the department to deliver timely and accurate payment of claims and first call resolution . This role will also provide analysis related to the identification of improved claim system configuration and call flows that would positively impact quality performance , reduce claim inventory and improve the customer experience. Responsibilities Assist in the development of key performance indicators related to claim processing and call center performance Use existing technology to automate work distribution, create and maintain department metric dashboards Generate and distribute weekly/monthly/quarterly departmental reports to management and staff Summarizes, creates, and distributes operational , claim data , and call center metric reports as needed. Ensures deliverables are completed on time; responds to changing project circumstances and communicates issues to project leadership. Identify trends in data, including those that were not necessarily being activity monitored, which may have an impact on departmental performance and/or impact timeliness and the customer experience . Communicate actionable findings and provide recommendations as appropriate to management. Work directly with managers and subject matter experts to refine and improve these tools for optimal efficiency and effectiveness. Responsible for creating data definitions, validating data, retrieving data from systems, merging data from multiple sources, participating or reviewing technical documentation, report configuration, and coordinates project efforts as directed in order to achieve desired results. Serves as a liaison to other department s (IS, Utilization Management, Provider Contracting, Provider Data Maintenance) that may include report creation , disseminating reports and/or leading the implementation, maintenance, testing and/or functional design of system changes. Requirements Experience working with technology, systems and IS departments Advance Microsoft Excel skilled Knowledge of ICD-10 and CPT-4 coding and medical terminology Proficient in Windows, Word, and Business Analytical tools Must have strong analytical and problem-solving skills. Strong communication skills, including an ability to communicate with staff at various levels, including both front line staff and senior management. Must have excellent analytical, organizational, and interpersonal skills, as well as a strong background in pharmacy claims processing, and the managed care industry Experience working within the Payer / PBM market (in particular Medicare and Medicaid, Part D and its components) with understanding of benefit plan structures, NCPDP standards, HIPAA regulations, and other pharmacy products and services Must understand the work flow of pharmacy claim processing or related Med D functions. For example, Enrollment, Drug Utilization Review, Adjudication, Pricing, Payments/Billing, EOB, PDE, FIR, Reprocessing, or other features resident in or working in cooperation with a pharmacy benefit system Strong business knowledge of Pharmacy Benefit Systems and Drug benefit plan administration with exposure to COTS / custom applications would be an advantage Ability to effectively present information and respond to questions from clients, management and technical associates Collaborate across the entire product team to ensure product dependencies, goals and experiences are defined and met Document business requirements and user journeys Must have agile project execution experience along with familiarity to scrum tools and methodologies Should have excellent verbal, written, documentation and presentation skills Note: U.S. citizens and those authorized to work in the U.S. are encouraged to apply. We are unable to sponsor at this time.
$60k-85k yearly est. 27d ago

Learn more about solutions analyst jobs

How much does a solutions analyst earn in Wilmington, NC?

The average solutions analyst in Wilmington, NC earns between $67,000 and $124,000 annually. This compares to the national average solutions analyst range of $59,000 to $108,000.

Average solutions analyst salary in Wilmington, NC

$91,000

$67,00010%

$91,000Median

$124,00090%

What are the biggest employers of Solutions Analysts in Wilmington, NC?

The biggest employers of Solutions Analysts in Wilmington, NC are:

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Solutions analyst jobs in Wilmington, NC - 40 jobs

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Learn more about solutions analyst jobs

How much does a solutions analyst earn in Wilmington, NC?

What are the biggest employers of Solutions Analysts in Wilmington, NC?