IT Support Specialist
Specialist job in Hillsborough, NC
CITEL is hiring an experienced IT Support Specialist to lead IT operations at its new Hillsborough, NC facility. The role includes managing infrastructure, user support, and ERP/CRM systems. As part of the global IT team, the specialist will implement company-wide standards, deploy systems in new buildings, and help improve tools and processes.
Key Responsibilities
Infrastructure & Systems Administration
Manage and maintain local IT infrastructure (servers, network devices, PCs, printers, A/V systems)
Oversee installation, configuration, and updates of hardware and software
Administer LAN/WAN, VPN, Wi-Fi, and ensure reliable connectivity
Implement and monitor security tools (firewalls, antivirus, backups, patching)
Document IT assets, procedures, and configurations
Deploy infrastructure in new buildings, ensuring scalability and compliance with Group standards
Propose technical improvements aligned with business needs
User Support & Training
Provide Level 1 & 2 support for Windows, mac OS, mobile devices, and productivity tools
Handle onboarding/off boarding (accounts, devices, access rights)
Train users on systems including ERP platforms and remote access tools
Communicate technical concepts clearly to non-technical users
Follow up to ensure resolution and satisfaction
ERP & CRM Administration
Serve as local contact for ERP/CRM support and administration
Provide first-level support and coordinate with Group IT or external providers as needed
Collect and relay user improvement requests
Group IT Collaboration
Apply and enforce group IT policies, standards, and security guidelines
Participate in audits, compliance processes, and international projects
Provide regular reporting and feedback to global group IT teams
Cybersecurity & Compliance
Define and implement local cybersecurity practices in line with Group policies
Monitor threats and apply corrective actions
Promote awareness of security practices among users
Support global security reviews and audits
Skills & Qualifications
Technical Skills
Strong background in IT infrastructure and systems administration
Solid knowledge of networking (firewalls, switches, VPNs, VLANs)
Experience with Microsoft 365, Windows OS, Google Workspace
Familiarity with Active Directory, DNS/DHCP, and monitoring tools
Experience with hardware troubleshooting and repair (PCs, laptops, printers, etc.)
Experience with help desk ticketing systems and remote tools
Hands-on experience deploying infrastructure in new facilities
ERP experience preferred
Soft Skills
Demonstrates a strong customer focus while effectively engaging and motivating internal teams across functions.
Able to present information in a concise, structured, and engaging manner, both in-person and virtually
Self-motivated, organized, and proactive
Able to manage priorities in a fast-paced environment
Curious, creative, and solution-oriented
Fluent in English; professional French is a plus
Work on site at our NC facility required (no remote or hybrid work)
Ability to travel internationally as needed
Education & Experience
Bachelor's or Master's in IT, Computer Science, or related field
3+ years of IT experience
Understanding business functions (Production, Supply Chain, etc.)
Knowledge of SQL, Java, or similar languages is a plus
Why Join Us?
Our new RTP facility represents the future of CITEL in the U.S. a growing team, high-tech manufacturing, and a culture rooted in collaboration and innovation. The Raleigh-Durham area offers access to world-class talent, strong infrastructure, affordable housing, and an unbeatable quality of life. Be part of a company that is protecting critical systems, supports clean energy, and growing with purpose.
Benefits:
Competitive salary and performance bonus
Health, dental, and vision insurance
401(k) with company match
Paid time off and company holidays
Company paid life insurance
Career development opportunities
Equal Opportunity Employer
CITEL considers applicants for all positions without regard to race, color, creed, religion, sex, age, national origin, marital status, status with regard to public assistance, disability, or sexual orientation. All applicants will be considered solely on the basis of their qualifications.
Automotive Paint Correction Specialist
Specialist job in Greensboro, NC
*For a quick application text APPLY1 to 82174* *About Dent Wizard* Dent Wizard is the nation's undisputed leader in automotive reconditioning services and vehicle protection products - and our success is the result of the great people who serve our customers. We're stable, growing and have a strong business model, with opportunities in 43 states, 2.5 million vehicles repaired every year and more than 3,000 highly skilled employees. Help us reach new heights and receive the respect, rewards and recognition you deserve.
*Work out imperfections & work in a superior shine. Be a wizard.*
Dent Wizard is at the forefront of automotive reconditioning, offering a wide range of services aimed at enhancing vehicle appearance and value. Our Paint Defect Correction process represents our commitment to excellence, innovation, and customer satisfaction in automotive paintwork perfection. Through our comprehensive training and advanced techniques, we strive to deliver unparalleled service quality.
*Job Summary:*
As a Paint Correction Specialist, you will be responsible for identifying and rectifying imperfections in automotive paintwork, such as scratches, swirl marks, oxidation, and other blemishes. Using Dent Wizard's proprietary techniques and tools, including our Paint Defect Correction Kit, you will ensure vehicles achieve a flawless finish that meets our high standards of quality and customer satisfaction.
*Responsibilities:*
* Conduct thorough assessments to identify paintwork imperfections and determine the most effective correction techniques.
* Perform detailed paint defect correction using machine sanding, buffing, and various paint application methods to achieve a flawless finish.
* Master the use of Dent Wizard's unique tools and techniques, including UV Clear application, to enhance paintwork appearance and durability.
* Complete touch-up repairs with precision, employing a variety of application methods for different types of damage.
* Educate customers on the paint correction process, setting realistic expectations for outcomes.
* Ensure all services are completed efficiently, achieving same-day turnaround times to minimize vehicle downtime.
* Contribute to route building efforts by maintaining high productivity and quality standards, aiming for 8-10 units per day.
*Requirements:*
* Proven experience in automotive paintwork, detailing, or a related field.
* Strong understanding of paint correction techniques and tools.
* Excellent manual dexterity and attention to detail.
* Ability to work independently and manage time effectively.
* Strong communication skills, with the ability to educate and inform customers.
* Commitment to ongoing training and skill development.
* High school diploma or equivalent; technical certification in automotive repair a plus.
The compensation offered for this position will depend on qualifications, experience, and geographic location.
The starting compensation is expected to be:
$50,000-$150,000/year We offer a competitive & comprehensive benefit package including: paid time off, medical, dental, vision, and 401k match (50% on the dollar up to 7% of employee contribution). For more information on our benefit offerings, please visit our Dealer Tire Family of Companies [Benefits Highlights Booklet](
*EOE Statement: *Dent Wizard is an Equal Employment Opportunity (EEO) employer and does not discriminate on the basis of race, color, national origin, religion, gender, age, veteran status, political affiliation, sexual orientation, marital status or disability (in compliance with the Americans with Disabilities Act*), or any other legally protected status, with respect to employment opportunities.
*ADA Disclosure: Any candidate who feels that they may need an accommodation to complete this application, or any portions of same, based on the impact of a disability should contact Dent Wizard's Human Resources Department to discuss your specific needs. Please feel free to contact us at ...@dentwizard.com.
SAP MII Specialist
Specialist job in Greensboro, NC
Beacon Hill is hiring for a SAP MCII Specialist/Developer who is interested in working on a 12+ month engagement with one of our clients. This role would ideally sit in Greensboro, NC but due to the skillset the client is potentially open to remote candidates who are able to come on-site every now-and-then for meetings, etc. If you or anyone you know is interested in this type of opportunity, please apply online! Job details below:
Ideal candidate will have:
Hands-on development experience with SAP MII.
Proven experience integrating SAP ECC with manufacturing systems (MES, EMS, WMS).
Strong understanding of manufacturing processes and shop floor systems.
Proficiency in XML, SQL, and web technologies used in MII.
Excellent problem-solving and communication skills.
Beacon Hill is an equal opportunity employer and individuals with disabilities and/or protected veterans are encouraged to apply.
California residents: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.
If you would like to complete our voluntary self-identification form, please click here or copy and paste the following link into an open window in your browser: *****************************************
Completion of this form is voluntary and will not affect your opportunity for employment, or the terms or conditions of your employment. This form will be used for reporting purposes only and will be kept separate from all other records.
Company Profile:
Beacon Hill Technologies, a premier National Information Technology Staffing Group, provides world class technology talent across all industries utilizing a complete suite of staffing services. Beacon Hill Technologies' dedicated team of recruiting and staffing experts consistently delivers quality IT professionals to solve our customers' technical and business needs.
Beacon Hill Technologies covers a broad spectrum of IT positions, including Project Management and Business Analysis, Programming/Development, Database, Infrastructure, Quality Assurance, Production/Support and ERP roles.
Learn more about Beacon Hill and our specialty divisions, Beacon Hill Associates, Beacon Hill Financial, Beacon Hill HR, Beacon Hill Legal, Beacon Hill Life Sciences and Beacon Hill Technologies by visiting *************
Benefits Information:
Beacon Hill offers a robust benefit package including, but not limited to, medical, dental, vision, and federal and state leave programs as required by applicable agency regulations to those that meet eligibility. Upon successfully being hired, details will be provided related to our benefit offerings.
We look forward to working with you.
Beacon Hill. Employing the Future™
WMS Specialist
Specialist job in Whitsett, NC
YOUR ROLE
As a Process-Focused Super User, you will serve as the operational subject matter expert during site deployments of Manhattan and Associates WMS and OMS systems. You will coordinate testing, define user workflows, assist with system configuration, and play a key role in both go-live support and post-implementation stabilization.
WHAT ARE YOU GOING TO DO?
Deployment Support & Execution
Act as a liaison between warehouse operations, implementation engineers, and IT teams.
Coordinate Quality Assurance (QA) and User Acceptance Testing (UAT) for site deployments.
Support testing teams with test scripts, defect management, and execution tracking.
Provide insights into operational workflows to guide system configuration and enhancements.
Training & Documentation
Collaborate with Implementation Engineers and Trainers to develop process-specific work instructions and SOPs.
Assist in the creation and delivery of site-specific training materials for warehouse staff.
Provide hands-on training and system walk-throughs to site teams.
Act as a key on-site resource during go-live to troubleshoot and escalate issues as needed.
Operational Readiness & Stakeholder Engagement
Partner with local operations teams to ensure alignment between system functionality and business processes.
Identify improvement opportunities and lessons learned from each deployment to inform future rollouts.
Support building and optimizing blueprint for repeatable ongoing deployments.
Serve as a key contact for site managers and customer leads during pre- and post-go-live support.
WHAT WE ARE LOOKING FOR?
Education & Experience
Bachelor's degree preferred; equivalent experience in warehouse operations or logistics will be considered.
3-5 years of experience in warehouse operations, logistics systems, or deployment roles.
Hands-on experience with Manhattan (Manhattan Active preferred) WMS and/or OMS systems strongly preferred.
Prior involvement in software testing, training, or site deployment efforts is a plus.
Skills & Competencies
Strong understanding of distribution center processes and how they map to Manhattan and Associates WMS functionality.
Excellent communication skills with the ability to translate system behavior into operational impact.
Comfortable leading training sessions and supporting users at all levels.
Ability to travel to warehouse locations for deployment support.
Organized, adaptable, and capable of handling multiple priorities during fast-paced implementations.
Sales Support Specialist
Specialist job in Burlington, NC
Advanced Personnel Resources is seeking a motivated Sales Support Specialist for a new opening with our client in the Burlington area. The Sales Support Specialist role is a key link between our customers, outside sales representatives, and internal departments and will provide technical and administrative support to the sales process, ensuring timely and accurate quoting, order entry, and customer communication related to products.
Key Responsibilities
Provide day-to-day support to customers and the outside sales team via phone, email, and online communication channels
Prepare and issue quotes
Research bid information for various projects
Enter and process purchase orders accurately using our ERP system
Follow up on open quotes, orders, submittal/tech data and customer inquiries to ensure timely resolution and satisfaction
Maintain strong product knowledge of product lines and applications
Coordinate with logistics and warehouse team to arrange UPS or LTL shipments, track shipments and manage delivery schedules
Assist in resolving order discrepancies, returns, and customer service issues
Support sales reporting and data entry
Collaborate with production and inventory teams to confirm product availability and lead times
Build and maintain positive relationships with distributors, contractors, and direct customers
File management (Sales orders, Shipping record, Price by customer)
Qualifications
High School Diploma required, Associate or Bachelor's degree preferred
2+ years of experience in inside sales, customer service, or sales coordination, preferably within the manufacturing industry
Proficiency in Microsoft Office (Excel, Word, Outlook); experience with ERP and CRM systems preferred.
Strong communication, problem-solving, and organizational skills
Ability to multitask in a fast-paced environment while maintaining attention to detail
IT - Helpdesk
Specialist job in Graham, NC
Pureflow IT Specialist
About Our Organization:
With over 40 years of experience providing high purity water solutions, Pureflow is committed to serving clients through the design, fabrication, installation, and maintenance of our high purity water systems in a broad range of commercial and industrial markets. We understand that a successful business needs quality employees. We are seeking highly talented and motivated candidates to join our company where people, integrity, and excellence are essential to our culture.
About the Position:
The IT Specialist at Pureflow Inc. will provide technical support to Pureflow employees and train non-technical workers on the business's information systems. Diagnose IT equipment problems, monitor computer processing systems, install software, and perform tests on computer equipment and programs. Configure computer equipment, schedule maintenance, and keep current documentation. Maintain a service-minded attitude when managing ticket priority as IT issues arise.
Job responsibilities are expected to include, but not be limited to, the following:
Configure equipment and host onboarding for new users
Troubleshoot user issues regarding phones, connectivity, computers, printers, VPN, etc.
Remote support for users in external branch locations
Manage VoIP phone system equipment and directory
Sustain company network connectivity and security
Assign software licenses and support installation of various applications
Maintain IT files on the server and online in the cloud
Schedule server updates, backups, and retrieve backups when needed
Update IT equipment and software with new firmware, drivers, etc.
Develop documentation, including SOPs and work instructions
Work with vendors to order or recycle equipment (phones, PCs, peripherals, etc.)
Assist with AV resources (conference rooms and Teams meetings)
Adhere to company SLAs and is available during IT emergencies
Available to work during non-standard hours for planned updates
Always willing to collaborate with IT Manager, Analyst, and/or additional IT team when needed.
Strive for security and confidentiality in all IT functions with a Zero Trust mindset.
Qualifications:
1-2 years of experience in the enterprise computer service field
An Associate degree or Technical certification in the computer service field
Previous experience in a Windows network environment
Familiarity with Microsoft 365 applications including SharePoint/Dynamics/Business Central
Perks:
Competitive base salary
Comprehensive Benefits: Medical, Dental, Life Insurance, Health Savings Account (with company contributions), ST/LT Disability, and more
$1-for-$1 401(k) match up to 4% after 1-year of service
9 Company-paid holidays
Generous personal time off that increases with tenure
Education assistance
Employee referral bonus program
Ongoing training and development by internal and external industry experts
W o r king Conditions:
Usual office working conditions.
The regular hours for this position are Monday through Friday, 8:00am - 5:00pm
Additional hours may be required depending on project load.
P ureflow is an equal-opportunity employer and requires post-offer, pre-employment drug tests and background checks on all positions.
Please visit our website at ******************* for additional information and to apply online.
Auto-ApplyItem Exception Processing Specialist
Specialist job in Greensboro, NC
The Item Exceptions Processing Specialist supports daily exception processing activities for both consumer and commercial banking operations. This role is responsible for handling transactional tasks such as return item processing, unposted item repair, and posted exception resolution for DDA and savings accounts. Additional duties include reviewing stop payment suspect reports, processing daily chargebacks, and managing death notification entries. This position is considered essential and requires on-site presence or secure VPN access during inclement weather or emergency situations to ensure continuity of operations.
ESSENTIAL FUNCTIONS
Process return items and unposted items, including unauthorized and Federal Reserve returns.
Handle chargeback items and follow special instructions for chargeback processing.
Review and return stop payment suspects as directed by branch instructions.
Balance general ledger (GL) accounts, including:
FED Returns Clearing GL
DDA/Savings Unposted GL
Special Handling GL
Review and correct ACH exception items by updating account numbers or types in Horizon XE.
Upload ACH Federal Reserve Notifications of Change (NOCs) into OnBase.
Verify company ID numbers and check for missing customer notices on all new stop payments.
Receive and process Stop Pay Release Forms with customer authorization signatures.
Review incoming Death Notification Entries (DNEs) in accordance with established procedures.
Audit the Duplicate Transaction Report to ensure duplicate or piggyback items are properly returned.
Assist branches and branch support with inquiries related to ACH, NOCs, ACH returns, reclamations, RIP/UIR, and teller outages.
Monitor customer Positive Pay accounts via the First Bank Positive Pay website; return or correct items after the 11:00 a.m. customer cutoff.
Maintain availability as an essential employee, with on-site or VPN access required during inclement weather or disaster scenarios per the Bank's BCP (Business Continuity Plan).
Log support tickets or contact vendors (e.g., FIS/Horizon, Charge-Back Manager, other financial institutions) as needed.
Complete all required annual compliance training courses.
Adhere to all corporate policies, procedures, and applicable federal and state regulations, including the Bank Secrecy Act and Anti-Money Laundering Act.
Uphold all levels of the Bank's Service Excellence standards.
Perform additional duties as assigned.
GENERAL QUALIFICATIONS
Knowledge & Experience: These specifications are general guidelines based on the minimum experience normally considered essential to the satisfactory performance of this position. Individual abilities may result in some deviation from these guidelines.
High school diploma or general education degree (GED); or the equivalent combination of education and experience.
1-2 years of experience in banking or financial operations.
Knowledge and understanding of financial terminology, bank operations, policies, procedures and regulation
Knowledge and experience in FIS Horizon will be a plus
Strong attention to detail and analytical skills
Excellent organizational and time management skills - ability to work with minimal supervision.
Intermediate skills in computer terminal and personal computer operation; mainframe computer system; word processing, spreadsheet and specialty software programs.
Exceptional verbal, written and interpersonal communication skills with the ability to apply common sense to carry out instructions and instruct personnel.
Physical Demands/Work Environment: Vision, hearing, speech, dexterity, visual concentration. A valid driver's license is required. Must have the ability to stand, walk, sit and use hands and fingers. Must have the ability to work the hours and days required to complete the essential functions of the position, as scheduled. The environment is a professional office with standard office equipment.
Cognitive Requirements: Learning, thinking, concentration, ability to exercise self-control, ability to work in a customer relations' environment. Must be able to pay close attention to detail and be able to work as a member of a team. Must have the ability to interact effectively with co-workers and customers, and exercise self-control and diplomacy in customer and employee relations' situations. Must have the ability to exercise discretion as well as appropriate judgments when necessary.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Auto-ApplyBusiness Service Specialist II
Specialist job in Rocky Mount, VA
Join Our Team as a Business Service Specialist!
Salary Range: $34,400 - $48,800 + incentive opportunities
From your very first day, you'll be part of a dynamic, customer-focused team that's passionate about making a difference in our members' lives and supporting local communities. As a Business Service Specialist (BSS), you'll be the welcoming face of our office, helping customers with their financial needs, supporting lending operations, and ensuring everything runs smoothly behind the scenes.
This role is perfect for someone who thrives in a fast-paced, people-centered environment and takes pride in delivering exceptional service every single day.
What You'll Do
• Be the friendly first point of contact for customers, in person and by phone
• Process daily payments, deposits, and loan transactions with accuracy and care
• Create checks and wire disbursements for loan and account proceeds
• Schedule loan closings and assist with customer inquiries
• Keep customer information accurate and up to date
• Support marketing and sales initiatives to help your branch grow
• Step in to assist at other branches when needed, every day is a little different!
Why You'll Love It Here
We offer a supportive, team-oriented environment where your contributions truly matter. You'll have opportunities to grow your career, learn new skills, and be part of an organization that values integrity, service, and community.
Required Qualifications
• High school diploma or equivalent.
• Three plus years of work experience in lending, finance, or related
• Exceptional customer service skills
• Strong interpersonal skills
• Skilled in applying sound judgment and decision-making
• Knowledge of credit and accounting policies and procedures
• Excellent oral and written communication skills
• Superior attention to detail
• Approach work with high standards and a positive attitude
• Ability to travel to other offices to cover for others in the BSS role who are out of the office, and minimal travel for training
(FCV is an EEO/AA employer, including veterans and individuals with disabilities.)
If you need a reasonable accommodation for any part of the employment process, please contact me by email at ************************* and let me know the nature of your request and your contact information. Requests for accommodation will be considered on a case-by-case basis.
Auto-ApplyCustomer Service
Specialist job in Burlington, NC
3860 Danbrook Road, Burlington, NC 27215
Auto Service BDC Appointment SetterPrefer Auto BDC, Call Center Experience$15/hour + Performance Bonuses! Great Benefits! Monday - Friday, 8 to 5 !
Cox Toyota is a GREAT place to have a rewarding career! We are seeking full-time Service BDC Appointment Setters, to work in our fast-paced Call Center to make a LARGE volume of outbound calls and texts to ask customers to schedule auto service repair/maintenance appointments. Automotive BDC and/or Call Center experience, with strong communication and computer skills, is preferred. Ideal applicants will also be self-motivated, enthusiastic, and goal driven professionals who are masters of influence. Workdays and hours are Monday - Friday, 8 to 5.
Why work for Cox Toyota?
We provide excellent compensation and benefits, a friendly and professional work environment, and career advancement opportunities. Apply now for this great opportunity. DO NOT CALL about the position! Required: Upload your resume and complete the assessment for immediate consideration.
Responsibilities - Auto Service BDC Appointment Setter:
Work in our fast-paced Call Center and make a LARGE volume of outbound calls and texts to ask customers to schedule auto service repair/maintenance appointments.
Be enthusiastic and provide excellent customer service
Successfully manage tasks in a fast-paced environment
Establish individual sales goals
Requirements - Auto Service BDC Appointment Setter:
Prefer automotive BDC and/or call center experience
Strong communication skills
Proficiency with computer and CRM systems
Able to work in a fast-paced environment and meet large call handling goals
Must have a good work ethic
Professional appearance
Valid driver's license
Full-time Benefits:
$15/hour PLUS performance bonuses!
Training
401(k) plan
Health, dental and life insurance
Paid vacation
Employee discounts on vehicles and service
Career advancement opportunities
RequiredPreferredJob Industries
Customer Service
Sales Merchandiser Specialist
Specialist job in Reidsville, NC
Pay Rate: $209.53/day Schedule: FIVE CONSECUTIVE WORKING DAYS. WEEKENDS REQUIRED. 6AM-TIL COMPLETION OF ROUTE. Click here to experience a Day in the Life of our Teammates! Uncap Your Potential at America's Largest Coca-Cola Bottler - Pour Your Passion into Purpose!
We're more than beverages-we're building meaningful careers and vibrant communities. Join our team where your talent meets purpose, and every teammate directly shapes our success.
* Career Growth: Clear pathways to advance and develop your career
* Competitive Benefits: 401(k) match + health coverage + employee stock purchase plan
* Purpose-Driven: Create meaningful impact in the communities you serve
* Professional Development: Dedicated training + personalized mentorship
Join us - your refreshing new chapter starts here!
Job Overview
The Bulk Account Merchandiser Specialist is critical support to the POD Model in the One Tier Sales Strategy in a flexible, 24/7 operation. The need for this role is heightened by the Future of Operations move of Dollar General and some independent groceries from Small Store to the Large Store channel. The Bulk Account Merchandiser Specialist will provide vacation coverage to the Bulk Account Merchandiser and Merchandiser, may be the first call point for late PM/early AM weekends ensuring proper route coverage, and acting as liaison between the customer, merchandiser and driver for order refusals, and inventory overload. The BAM Specialist may execute weekend operational plans with minimal and additional influence on changes to the strategy. The BAM Specialist will keep the DSM apprised as appropriate.
Duties & Responsibilities
* Fills, merchandise, and rotates products on display and the shelf according to procedures and special programs. Provides vacation coverage to the Bulk Account Merchandiser and POD Merchandiser.
* Manages, sells, and executes in an assigned group of customers on daily, pre-set routes and generates sales orders based on the assigned delivery frequency for each customer to ensure the day-to-day success of the operation and directly contribute to the financial performance of the company in terms of revenue, volume, and gross profit.
* Executes applicable promotions and new products based on target lists, monthly Look of Success (LOS) initiatives, marketing promotions, Point-Of-Sale, and commercial plans to ensure excellence in RED (Right Execution Daily) scores for assigned customers.
* Organizes and maintains back room by stacking and arranging product by package and flavor, arranging the return of empty pallets and shells, damaged and out of date product to the branch.
* Creates and distributes point-of-sale materials on display and shelves where permitted. Rotates product. Fills and merchandises Fastlane merchandisers and vendors; checks vendor to ensure proper operation.
* Fosters business relationship with store personnel through routine follow-up on requests, proactive pricing, special programs, new opportunities, and upcoming activities discussion.
* Identifies and communicates any competitive issues or market activities that could impact the business (i.e., pricing, new packaging, change in business strategy, etc.) and executes all job duties in a safe working manner.
* May be the first call point for late PM/early AM weekends ensuring proper route coverage, and acting as liaison between the customer, merchandiser and driver for order refusals, and inventory overload.
Knowledge, Skills, & Abilities
* Excellent Communication Skills
* Problem-solving Abilities
* Excellent Customer Service Skills
Minimum Qualifications
* High school diploma or GED
* Knowledge acquired through 0-1 years of work experience
* Valid Driver's License
Preferred Qualifications
N/A
Work Environment
The work environment will vary, including but not limited to exposure to weather conditions, coolers, and customer storage areas which may be non-temperature controlled
Equal Opportunity Employer - All qualified applicants will be considered for employment without regard to disability, protected veteran status, or any other characteristic protected by applicable law.
Nearest Major Market: Greensboro
Product Specifications Specialist
Specialist job in Greensboro, NC
**City** Greensboro **Role Type** Permanent **WHO WE ARE** ITG Brands is the third-largest tobacco company in the USA with offerings of some of the most well-known cigarette, cigar, and e-vapor brands. As a member of the globally recognized Imperial Brands PLC family, we are a forward-thinking partner with operational integrity.
ITG Brands is committed to putting consumers at the center of what we do, while creating an innovative workplace where inclusion, creativity, and bold thinking drive progress. This empowers us to bring our true selves to work, to collaborate more effectively through showing our passion and being confident to bring new ideas to the table.
We are not afraid to seize opportunities and make things happen - both individually and collaboratively. We strive to exceed expectations by seeing things differently and doing things differently. This truly is a place where we all share a challenger mindset which drives our success.
**What You Will Do**
- JOB SUMMARY
Under limited supervision, responsible for activities supporting Company operations from initial concept through product launch feasibility ensuring that the organization meet applicable requirements as defined, standards, and best practices guiding product manufacturing, packaging, safety, and quality presenting a clear, focused concept for strategic consideration. This includes activities such as specification management, process standardization and optimization, and product data management. Actively supports compliance of Company operations to all applicable laws, regulations and standards, good business practices and company documented procedures.
- WHAT YOU WILL DO
_(This list is not exhaustive and may be supplemented as necessary by the Company)_
+ Specification and Product data management
+ Manages and maintains material/product regulatory compliance documentation in central specification system ensuring record completion for all products manufacturing, e.g., creation and maintenance of all Bills of Materials (BoMs) and product specifications.
+ Ensures timely delivery of current, approved BoMs and specifications to production facilities to assure compliance with regulatory requirements and accuracy and integrity of all product specifications.
+ Manages routing of all specifications including finished goods, intermediate goods, ingredients, packaging materials, and formulations with multifunctional stakeholders to ensure Marketing initiatives are met according to established timelines.
+ Identifies optimization opportunities to reduce complexity and streamline where possible by analyzing project workflows.
+ Subject Matter Expert and Resource
+ Serves as a product compliance subject matter expert (SME) and resource for key stakeholders.
+ Provide product compliance support across all portfolios to multifunctional stakeholders as requested.
+ Evaluates product ideas and/or enhancements to existing products to translate research and market requirements into marketable products that meet qualifications.
+ Establishes and maintains strong partnerships to communicate relevant information and changes, regulatory requirements, and provides direction and support in collecting, developing, and maintaining substantiation documentation.
+ Drives approval processes related to materials and BoMs.
+ Process Standardization and Change Control
+ Provides support to Change Control process as required, e.g., audit and inspection support activities, may initiate when applicable.
+ Standardize processes and platforms for the efficient and effective management of information flows and reporting requirements in alignment with change control processes.
+ Develop, implements, and maintains compliance standard operating procedures (SOPs) and supports related initiatives.
+ Responsible for peer review process in partnership with functional peers.
+ Perform other job-related duties as assigned.
**Qualifications**
- REQUIRED MINIMUM QUALIFICATIONS:
Education and Experience:
+ Bachelor's degree in Business Administration, Science, Engineering, Computer Information Systems (CIS) or related field of study and 3+ years related work experience
+ Must be 21 years of age or older
+ Work experience to include, but is not limited to:
+ Experience in Food and Drug Administration (FDA) regulated environment
+ Specification/BoM Maintenance in electronic specification database
+ Project Management
Knowledge of:
+ Intermediate to advanced proficiency with Microsoft Office (Outlook, Word, Excel, & PowerPoint) and Microsoft Teams
+ SAP or similar ERP system
Skilled in:
+ Verbal and written communication
+ Attention to detail
+ Problem/situation analysis
+ Effective time and task management
+ Multitasking capabilities
+ Flexibility and adaptability
Ability to:
+ Travel internationally up to 5% and domestically up to 5%
+ Communicate to a broad and diverse audience
+ Work collaboratively cross-functionally
+ Plan, organize, prioritize, and manage projects or programs
+ Maintain effective working relationships
+ Demonstrate critical thinking
+ Work with diverse populations and varying education levels
+ Receive and communicate information orally and in writing
+ Prioritize assignments, workload, and manage time accordingly
- PREFERRED QUALIFICATIONS:
Education and Experience:
+ 5+ years relevant work experience
+ Experience working with QAD Precision Software
+ Product Lifecycle Management (PLM) system experience
**Work Environment and Physical Demand**
+ Requires light physical effort. Occasionally lifts or moves light weight objects (up to 10 lbs.).
+ Walks, sits, or stands for prolonged periods.
+ Requires prolonged machine operation including computer and keyboard equipment.
+ Use of manual dexterity and fine motor skills.
+ Identify and distinguish shades of color.
_This is intended to be generic in nature and describe the essential functions of the job. It is not necessarily an exhaustive list of all duties and responsibilities. The essential duties, functions and responsibilities, and overtime eligibility may vary based on the specific tasks assigned to the position._
**What We Offer**
- Competitive benefits package that includes medical/dental/vision/life insurance/disability plans
- Dollar for dollar 401k match up to 6% and 5% annual company contribution
- 15 Company-paid holidays
- Generous paid time off
- Employee recognition and discount programs
- Education assistance
- Employee referral bonus program
- Hybrid workplace - remote / in office
- Summer hours
- Casual dress policy Monday through Friday
**Applicant Information**
This describes the essential functions of the job at the time the was created, but it is not an exhaustive list of tasks, duties and responsibilities. In addition, the position may evolve or change over time and such changes may not be reflected in the job description until it is next updated.
**ITG Brands and ITG Cigars provides equal employment opportunities.** All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. If you have a concern about discrimination in the application or hiring process or you need an accommodation based on religion, disability or pregnancy in the application or hiring process, please contact us at ******************************* .
**SHARE THIS JOB**
The posting for the position for which you are applying highlights key aspects of the position only. It is not a complete description of the position.
All candidates must consent to an independent investigation of their background, references, past employment, education, criminal record, and drug screening. Results of such background checks will be reviewed on a case-by-case basis, giving consideration to the nature of the information reported and its relevance to the specific job being sought before a decision is made using this information.
ITG Brands and ITG Cigars provides equal employment opportunities. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. If you have a concern about discrimination in the application or hiring process or you need an accommodation based on religion, disability or pregnancy in the application or hiring process, please contact us at ******************************* (Talen%74Acquisition%40%69t%67b%72ands.%63om) .
We collect personal information from you in connection with your application for employment with ITG Brands or ITG Cigars. For more information, please see our Privacy Policy (****************************************** . If you are a job applicant from California, additional information can be found on our California Applicant Privacy Notice (******************************************************* . If you have questions, contact us atprivacy@itgbrands.com (priv%61%63y@i%74gb%72ands.co%6D) .
Business Impact Specialist CDL Required - Greensboro, NC
Specialist job in Greensboro, NC
ATTENTION MILITARY AFFILIATED JOB SEEKERS
- Our organization works with partner companies to source qualified talent for their open roles. The following position is available to
Veterans, Transitioning Military, National Guard and Reserve Members, Military Spouses, Wounded Warriors, and their Caregivers
. If you have the required skill set, education requirements, and experience, please click the submit button and follow the next steps. Unless specifically stated otherwise, this role is "On-Site" at the location detailed in the job post.
Greensboro, NC, US, 27409
Requisition ID: 235766
Locations: Greensboro
Pay Rate: $239.89
Uncap Your Potential at America's Largest Coca-Cola Bottler - Pour Your Passion into Purpose!
We're more than beverages-we're building meaningful careers and vibrant communities. Join our team where your talent meets purpose, and every teammate directly shapes our success.
Career Growth: Clear pathways to advance and develop your career
Competitive Benefits: 401(k) match + health coverage + employee stock purchase plan
Purpose-Driven: Create meaningful impact in the communities you serve
Professional Development: Dedicated training + personalized mentorship
Join us - your refreshing new chapter starts here!
Job Overview
The Business Impact Specialist is a true “Utility Player” who is well versed in most Sales & Service frontline roles, including customer-facing and non-customer facing positions, to respond to and fulfill needs associated with staffing shortages, work stoppages, and other challenges that create gaps in our frontline staffing plan. Will be qualified and skilled to perform all job duties identified in the job descriptions of CDL qualified Delivery Merchandiser, Bulk Merchandiser, Space Management Specialist, Warehouse Laborer, Forklift Driver, and Account Developer and more as needs arise. Will be on a special response team that is called upon to fulfill needs in different market units and geographies. Anticipate extensive travel requirements including overnight and successive weeks, and flexible scheduling. Will normally complete work independently and be personally accountable for travel logistics and day-to-day functionality to satisfy assignment objectives.
Duties & Responsibilities
Covers staffing gaps competently to maintain established route standards and sales and to prevent missing important opportunities, ensuring a high level of customer service is maintained
Orders, fills, merchandises, and rotates products on displays, cold vaults, and cooler equipment, according to Company standards
Capable of any specified activities per route discipline (bulk, conventional, full service, and cold bottle)
Handles urgent customer needs to meet commitments made to customers in a timely, consistent, and professional manner, through partnering with the sales & service, warehouse, and customer management teams
Assist supervisor to help with projects, tasks across the territory, and other duties as assigned
Fill all shelves, racks, displays, and equipment and places proper POS items. Inspects work area for cleanliness, verifies sets are in accordance to the plan-o-gram. Adjusts any shelves, moves products, displays, or racks as required
Communicates sales opportunities to the sales team and, or customer
Prepares and loads onto their company vehicle the necessary equipment and point of sale materials to complete the work assignments for each customer
Greets the store contact and reviews the plans for the reset of racks, displays, and point of sale materials. After assignments, review the completed set with store contact and have them sign off on the reset request form. Removes and replaces any supplies and equipment that are needed to complete the reset of displays
Ensures all Outbound loads are secured and safe by applying protective wrapping as needed and that the proper documentation is attached (STO). Loads and unloads trailers as needed to support delivery activities following CCCI SOPs by updating SAP, CONA via handhelds to ensure accurate accountability for loads Inbound and outbound to, from territories supported by Regional Operation Center
Performs all safety and housekeeping activities including but not limited to conducting pre-trip and post-trip checks, reviewing daily documentation for accuracy, and keeping the work area neat and clutter-free
Utilizes “switcher” to maneuver 53' and pup trailers to the dock as needed
Manages, sells, and executes in an assigned group of customers on daily, pre-set routes, and generates sales orders based on the assigned delivery frequency for each customer. Done to ensure the day to day success of the operation and directly contribute to the financial performance of the company in terms of revenue, volume, and gross profit
Executes applicable promotions and new products based on target lists and executes monthly Look of Success (LOS) initiatives, marketing promotions, Point-Of-Sale, and commercial plans to ensure excellence in RED (Right Execution Daily) scores for assigned customers
Accountable for maximizing operational efficiencies by writing productive orders that meet drop size goals, minimizing shrink and out of date, ensuring compliance with routing schedules in terms of the right day and week, and product that is ordered is accepted by the customer
Demonstrates an aggressive and effective selling acumen and demeanor to effectively sell-in contractual agreements, promotions, innovation products, and distribution principles
Additional Qualifications/Responsibilities
Knowledge, Skills, & Abilities
Must be able to meet the qualifications of Route Specialist (CDL required) capable of covering any route discipline, Space Management Specialist, Bulk Merchandiser, Account Developer, Warehouse Forklift Driver, and Laborer
Must have excellent interpersonal skills and be able to work effectively to satisfy the needs of a variety of customers with different demands and expectations
Flexibility and willingness to travel extensively including overnight and successive weeks
Anticipate 50-60% overnight travel
Availability to work weekends and some holidays
Able to perform job duties with minimal supervision on a timely basis
Excellent safety record and comprehension of safety principles including proper lifting and use of personal protective equipment
Ability to read, speak, write and understand English to perform basic math skills (addition, subtraction, multiplication, and division)
Proficiency with computer-based applications and equipment
Ability to complete forms (handwritten and/or computer-based) to document activities and results, and place orders
Basic knowledge of the beverage industry. Thorough knowledge of brand order, facing, pricing, labeling, Point of Sale (POS), rotation of product, and the ability to build displays
Understanding of truck, trailer loading strategies, and weight distribution principles
Advanced forklift skills (single-wide and preferred, double-wide)
Pallet-jack skills
Ability to work in a fast-paced, continuous lifting environment
Ability to lift up to 50 lbs. of product repetitively
Must be able to sit or stand for long periods
Must have the ability to push and pull manual and powered material handling equipment (i.e., pallet jack, hand-truck, etc.) containing product loads for a minimum of 100 yards without assistance
Ability to frequently get on and off a forklift
Capable of opening and closing truck dock doors
Minimum Qualifications
High school diploma or GED
Knowledge acquired through 1 to 3 years of relevant work experience
Valid driver's license for your state of residency
Commercial Driver's License (CDL) or permit (Class A) or the ability to obtain such
Preferred Qualifications
Excellent driving history for the last seven years. (A 7year Motor Vehicle Report will be reviewed)
Ability to pass and maintain D.O.T physical requirements
Forklift and pallet jack certification
Work Environment
Work environment will vary, including but not limited to exposure to weather conditions, noisy warehouse, coolers, and customer storage areas which may be non-temperature controlled.
Epic Wisdom/PACE and Pharmacy Applications Specialist
Specialist job in Chapel Hill, NC
Job Description
Piedmont Health Services, Inc. (PHS) is a 501(c)(3) nonprofit and Federally Qualified Health Center (FQHC) in North Carolina. Dedicated to delivering top-tier, accessible, and inclusive primary healthcare, PHS has proudly served for 55 years and remains the largest community health center in central NC. Operating 11 Community Health Centers, 2 PACE (Program of All-Inclusive Care for the Elderly) SeniorCare facilities, and 2 Mobile Health Units, PHS extends its services to residents across five counties, including Alamance, Caswell, Chatham, Orange, and Lee.
What's an FQHC?
Federally Qualified Health Centers (FQHC) are community-based healthcare providers that receive funds from the Health Resources and Services Administration (HRSA) Health Center Program to provide primary care services in under-served areas.
Job Title - Epic Wisdom/PACE and Pharmacy Applications Specialist
Department - Technology (IT)
Reports to - Clinical Applications Manager
Benefits -
Medical, Dental, Vision, Life Insurance (Short & Long Term Disability)
403(b) Plan
Paid Holidays
CME (Continuing Medical Education)
About Position: The Epic Wisdom/PACE and Pharmacy Applications Specialist serves as the subject matter expert (SME) for dental, elder care, and pharmacy workflows. While Epic modules support Wisdom and the Program of All-Inclusive Care for the Elderly (PACE), the Pharmacy component is managed through a separate Pharmacy Management System (PMS). The specialist serves as a bridge between IT, vendor resources, and internal stakeholders to translate needs into effective system build. As the Epic Wisdom/PACE Applications Specialist, this position is responsible for configuring, optimizing, and maintaining the Wisdom and PACE modules. This role bridges operations and information technology (IT), and will translate user workflows into system build and configurations. As the Pharmacy Applications Specialist, the incumbent applies clinical pharmacy expertise and informatics skills to configure, support, and optimize pharmacy workflows within the Pharmacy Management System (PMS). This role bridges operations.
Work Location: 100% Remote
Schedule: Monday - Friday 8:00am - 5:00 pm (Occasional Saturdays)
Travel: As Needed
Duties/ Responsibilities -
Wisdom (Dental): Configure and train on dental charting, treatment
planning, rules, alert, orders, and imaging workflows.
PACE (Elder Care): Configure and train on enrollment, assessments,
interdisciplinary care planning, rules, alert, orders & compliance
workflows.
Pharmacy Management System (PMS): Configure and train on
medication dispensing, order verification, inventory management, and
compliance workflows.
Participate in full project lifecycle: gathering, designing, building,
testing (unit, system, integration), go live, and post go live support.
Configure, test, and validate system.
Serve as the subject matter expert (SME) for patient access workflows
and support processes, focusing on Epic build and training.
Docusign Envelope ID: 523640BB-260C-4745-AA81-CF1A376EDC15
Provide guidance and build expertise to support workflow redesign
efforts, but leave ongoing operational monitoring and maintenance to the
respective department leads.
Partner with operational leaders to analyze existing workflows, surface
bottlenecks or inefficiencies, and recommend system-based solutions or
optimizations.
Other Task as needed.
Qualifications -
Education: Bachelor's degree in computer science, information systems, health informatics, healthcare administration, or a related field, preferred.
Required: 2-5 years of experience in healthcare IT, including application build, training, support, or analysis, with hands-on experience working with EHR systems in a functional or support capacity.
Experience with requirements gathering, workflow design, system configuration, testing, and deployment.
Preferred: Project management experience in care management, population health, and/or a PACE environment.
Experience with pharmacy automation and dispensing systems.
Experience leading or mentoring others.
Clinical and/or operational background is strongly preferred in at least one specialty: Wisdom (Dental): Dental Assistant, Hygienist, or Dental Office Manager.
Pharmacy: Pharmacist, Pharmacy Technician, or Pharmacy IT Specialist.
Current/valid License: Epic certification in at least one of the following modules (Wisdom or PACE) is required within 9 months of hire if not already obtained.
Immunizations: Be medically cleared for communicable diseases and have all immunizations up-to-date prior to beginning employment
Pay Range - $66,489 - $89,355
EEO Statement
Piedmont Health Services, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to sex, sex stereotyping, pregnancy (including pregnancy, childbirth, and medical conditions related to pregnancy, childbirth, or breastfeeding), race, color, religion, ancestry or national origin, age, disability status, medical condition, marital status, sexual orientation, gender, gender identity, gender expression, transgender status, protected military or veteran status, citizenship status, genetic information, or any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
Powered by ExactHire:186812
Call Center Specialist| Part-Time | Steven Tanger Center for the Performing Arts
Specialist job in Greensboro, NC
Oak View Group Oak View Group is the global leader in venue development, management, and premium hospitality services for the live event industry. Offering an unmatched, 360-degree solution set for a collection of world-class owned venues and a client roster that includes the most influential, highest attended arenas, convention centers, music festivals, performing arts centers, and cultural institutions on the planet.
Position Summary
As a Call Center Specialist for the call center, you will be working directly with the customer via phone and email to answer general inquiries, address concerns, and assist with requests and services. This position uses the Ticketmaster system (Archtics and Host) and focuses heavily on CRM. Having an upbeat personality, a positive attitude, and professionalism are traits that will ensure success.
This role will pay an hourly rate of $16.00.
For Part-Time roles: Benefits: 401(k) savings plan and 401(k) matching.
EVERGREEN ROLE: Applications are accepted on an ongoing basis; there is no application deadline.
About the Venue
Steven Tanger Center for the Performing Arts is a state-of-the-art facility with a seating capacity of approximately 3,000. The venue is located in downtown Greensboro at 300 N. Elm Street. A $94M, state-of-the-art facility that has transformed downtown Greensboro NC, the Steven Tanger Center for the Performing Arts venue is home to touring Broadway productions, concerts, Greensboro Symphony Orchestra performances, comedy shows and all types of family entertainment. The Tanger Center is celebrating its 5-year Anniversary and has hosted hundreds of thousands of patrons, thousands of events and performances. Presented with partners Nederlander and Professional Facilities Management (PFM), the First Bank Broadway Series is one of the nation's top-selling one-week Broadway series with over 15,000 Season Seat Members.
Responsibilities
* Answering inbound calls and responding to emails regarding customer inquiries promptly and professionally.
* Predominantly assisting Season Subscribers with exchanges and add-ons.
* Providing accurate information about products, services, and policies.
* Troubleshooting and resolving customer issues efficiently and effectively.
* Handling customer complaints, escalating complex issues to supervisors when necessary.
* Maintaining detailed and accurate records of customer interactions and transactions.
* Following up with customers to ensure their issues are resolved to their satisfaction.
* Continuously updating knowledge of company products, services, and processes.
* Collaborating with team members to improve overall customer service.
* Operating and managing a multiline phone console, routing, and screening calls.
* Providing exceptional customer service to clients.
* Perform other duties and responsibilities as assigned.
Qualifications
* Knowledge of Ticketmaster Host and Archtics, preferred.
* 6 months to 1 year of experience in customer service related position, preferred.
* Must be able to function in a fast paced, high-pressure environment.
* Must have a high level of basic computer and email skills.
* Ability to interact with a diverse group of guests in a friendly and positive manner.
* Must be able to work a flexible schedule, including evenings, weekends, and holidays.
* Possess strong interpersonal and communication skills.
* Ability to work both independently and as part of a team.
Strengthened by our Differences. United to Make a Difference
At OVG, we understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team to help us do it. We also believe that inclusivity drives innovation, strengthens our people, improves our service, and raises our excellence. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve, and this is the reason we are committed to amplifying voices from all different backgrounds.
Equal Opportunity Employer
Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis ("protected class") including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law.
Auto-ApplyCollection Specialist
Specialist job in Greensboro, NC
Established in 1991, Collabera has been a leader in IT staffing for over 22 years and is one of the largest diversity IT staffing firms in the industry. As a half a billion dollar IT company, with more than 9,000 professionals across 30+ offices, Collabera offers comprehensive, cost-effective IT staffing & IT Services. We provide services to Fortune 500 and mid-size companies to meet their talent needs with high quality IT resources through Staff Augmentation, Global Talent Management, Value Added Services through CLASS (Competency Leveraged Advanced Staffing & Solutions) Permanent Placement Services and Vendor Management Programs.
Collabera recognizes true potential of human capital and provides people the right opportunities for growth and professional excellence. Collabera offers a full range of benefits to its employees including paid vacations, holidays, personal days, Medical, Dental and Vision insurance, 401K retirement savings plan, Life Insurance, Disability Insurance.
Collabera: Collections in Greensboro, NC
Industry Banking and Finance
Location 4161 Piedmont Pkwy Greensboro, NC USA 27410
Job Title Collections
Duration 11 - 12 Months (Possibility of extension)
Work Schedule: 12 - 9 pm M-Th 8 - 5 Fri Every other Sat 8-12 with Flex day during week
Job Description:
The Home Retention Specialist, Collector I position works in the loan servicing line of business assisting customers experiencing financial difficulties with their delinquent home loans. The primary responsibilities for this position include resolving late stage delinquencies on home loans through both inbound and outbound collections calls. Collectors work with customers to help them understand their mortgage terms, review delinquency patterns and negotiate payment arrangements. In addition, associates in this role will work to bring customer accounts to current status by offering different options including repayment or workout plans.
This is a position in a high volume call center environment. Collectors average 80+ inbound and/or outbound calls per day using an auto dialer telephone system. Collectors also work within a structured team setting. Associates are expected to work their scheduled shifts and adhere to our attendance guidelines in order to ensure that we can provide excellent service to our customers. Monthly incentive opportunities are available based on performance towards set monthly goals. Collectors are also responsible for discussing personal financial information, negotiating payment terms and will be required to navigate through multiple computer applications to provide the best solution for our customers.
Training: M-F 8-5 Classroom training for 3 weeks. OJT will be regular shift hours
Must have Customer Service assessment
REQUIRED MUST HAVE SKILLS:
Excellent oral and written communication skills
• Strong negotiation skills
• Excellent organizational skills
• Ability to multi-task
• Must be able to work in teams
• Self-motivated and results-oriented
Qualifications
Desired Skills:
• Previous Collection experience
• College degree desired, but not required
• Desire to resolve customer issues a must
• Home loans experience preferred
Additional Information
To get further details or to apply for this position please contact:
Elvin Gohil
************
****************************
Easy ApplyLoan Specialist
Specialist job in Burlington, NC
Take your career to the next level! In the last few years our goal has been expansion, creating growth opportunities for many of our team members. Not only are we serious about growth, but we are also serious about helping our customers during hard financial times.
We take pride in providing solutions and offering a helping hand, not only to our customers but also to the communities we serve. As we continue to expand and grow into a national leader in consumer financing, we invite you to consider joining our team.
If you're passionate about making a meaningful impact in people's lives and bringing a personal touch to finance, we'd love to have you on board!
Regional Finance is hiring! We are looking for talented and driven individuals to join our team. Take the next step in your career and click that apply button!
Job Intro
The core of a Loan Specialist is being customer oriented. If you are interested in helping others in their time of need, then this is the career you have been looking for!
Why work at Regional?
Regional offers competitive pay! We do our best to show that we value our team members!
You are eligible for a monthly bonus. Who doesn't love a nice cash reward for their hard work?
You will have promotion opportunities. We love to train our Loan Specialists into future Branch Managers!
All full-time team members have access to our medical, dental, vision and 401(k) benefits!
Pays an average of $41,000, this amount can vary based on your location and cost of living adjustments!
Duties and responsibilities
Provide exceptional service to all customers.
Process credit loan applications and use product knowledge to present loan solutions to current and potential customers.
Maintain office cash with accuracy and proper security.
Grow account volume through good judgment and effective customer solicitations in the branch and by telephone.
Minimize delinquent debt through calling customers and collecting on past-due accounts.
Receive, track, and post all payments and fees to customer accounts in compliance with Company Policy.
Transport money and deposits to and from bank.
Other duties as assigned by leadership.
Minimum Qualifications
High School Diploma or Equivalent.
Prior customer service experience in either a sales/retail environment or cash management environment.
Must pass drug screen, criminal and credit background checks.
Valid Driver's License and access to a dependable automobile with liability insurance coverage.
Critical Competencies
Demonstrated passion for customer service.
Excellent written and verbal communication skills.
Customer service minded with a personality that relates well with a broad spectrum of people, including external customers, branch colleagues, and corporate co-workers.
Thrives in a pay for performance atmosphere.
Proven ability to multi-task.
High degree of integrity.
Sales mentality.
Adaptable to an ever-changing environment.
Working conditions
This position works in an office providing consumer loan products in person and over the phone. The typical working hours are 8:30am to 5:30pm Monday through Friday with some Saturdays required. Overtime may be required on an as needed basis and is at the discretion of upper management.
If you are a job applicant who resides in the state of California, please review our California Employee Privacy Policy at the following link: **************************************************************************************************
Regional is an equal opportunity employer and does not discriminate on the basis of race, color, religion, creed, national origin, sex (including pregnancy, childbirth, and related medical conditions), sexual orientation, gender identity, transgender status, age, disability, genetic information, veteran status, uniform service, or any other characteristic protected by applicable law (“Protected Characteristics”). Regional's policy of non-discrimination applies to all phases of the employment process and relationship, including, but not limited to, recruitment and selection; compensation and benefits; professional development and training; promotions and opportunities; transfers; social and recreational programs; layoff; and terminations.
Auto-ApplyIT - Helpdesk
Specialist job in Graham, NC
Pureflow IT Specialist
About Our Organization:
With over 40 years of experience providing high purity water solutions, Pureflow is committed to serving clients through the design, fabrication, installation, and maintenance of our high purity water systems in a broad range of commercial and industrial markets. We understand that a successful business needs quality employees. We are seeking highly talented and motivated candidates to join our company where people, integrity, and excellence are essential to our culture.
About the Position:
The IT Specialist at Pureflow Inc. will provide technical support to Pureflow employees and train non-technical workers on the business's information systems. Diagnose IT equipment problems, monitor computer processing systems, install software, and perform tests on computer equipment and programs. Configure computer equipment, schedule maintenance, and keep current documentation. Maintain a service-minded attitude when managing ticket priority as IT issues arise.
Job responsibilities are expected to include, but not be limited to, the following:
Configure equipment and host onboarding for new users
Troubleshoot user issues regarding phones, connectivity, computers, printers, VPN, etc.
Remote support for users in external branch locations
Manage VoIP phone system equipment and directory
Sustain company network connectivity and security
Assign software licenses and support installation of various applications
Maintain IT files on the server and online in the cloud
Schedule server updates, backups, and retrieve backups when needed
Update IT equipment and software with new firmware, drivers, etc.
Develop documentation, including SOPs and work instructions
Work with vendors to order or recycle equipment (phones, PCs, peripherals, etc.)
Assist with AV resources (conference rooms and Teams meetings)
Adhere to company SLAs and is available during IT emergencies
Available to work during non-standard hours for planned updates
Always willing to collaborate with IT Manager, Analyst, and/or additional IT team when needed.
Strive for security and confidentiality in all IT functions with a Zero Trust mindset.
Qualifications:
1-2 years of experience in the enterprise computer service field
An Associate degree or Technical certification in the computer service field
Previous experience in a Windows network environment
Familiarity with Microsoft 365 applications including SharePoint/Dynamics/Business Central
Perks:
Competitive base salary
Comprehensive Benefits: Medical, Dental, Life Insurance, Health Savings Account (with company contributions), ST/LT Disability, and more
$1-for-$1 401(k) match up to 4% after 1-year of service
9 Company-paid holidays
Generous personal time off that increases with tenure
Education assistance
Employee referral bonus program
Ongoing training and development by internal and external industry experts
Working Conditions:
Usual office working conditions.
The regular hours for this position are Monday through Friday, 8:00am - 5:00pm
Additional hours may be required depending on project load.
P
ureflow is an equal-opportunity employer and requires post-offer, pre-employment drug tests and background checks on all positions.
Please visit our website at ******************* for additional information and to apply online.
Auto-ApplyDeposit Account Services Specialist
Specialist job in Greensboro, NC
The position of Deposit Account Services Specialist requires knowledge of our core system, our deposit products, business analysis and dynamic options, Compliance and IRS and State of NC regulations pertaining to escheat, B and C notices and NRA's. Also required is the ability to balance internal bank accounts; General Ledger accounts, FRB and BOA (correspondent bank) accounts and understand CDARS and ICS accounts. File maintaining accounts for set up or correction of customer accounts as necessary or by request from the branch; Areas of concentration: Deposit accounts; Cash letter adjustments, Charged off accounts and recoveries; State and Federal withholding; IRA Contributions and Distributions. HSA accounts, Qwickrates, CDARS and Brokerage accounts. Keep up with regulations and compliance issues for Deposit accounts. Attend training as requested, Test new release information and assist with conversions.
ESSENTIAL FUNCTIONS
Receive all new and revised deposit account signature cards, DDA, Savings and CD. Review all Health Savings and IRA paperwork for accuracy, compliance etc.
Process contact notes and/or email from Branches and Customer service. Assist in correcting account errors and update accounts ex dormant accounts; return mail, closed and charged off accounts etc.
Process Cash Letter adjustments/corrections on customer deposits & paid items.
Assist Cash Management, Business Support and Branches with questions involving Business Accounts, Account Analysis and Dynamic Transfers.
Reconcile Bank of America (BOA), Federal Reserve Bank (FRB), and PCBB statements daily. Prepare FRB Currency adjustments, BOA Foreign Item Adjustment and Viewpointe adjustments.
FDIC Totals for Finance Dept/Prepare FR 2900 Report.
Reconcile and process adjustments for Internal DDA accounts (IRA, CD, OC, Holiday Club). Review stale-dated Official, CD and IRA checks for Operational Risk Department.
Balance ACH Origination and Received files daily.
Process Unposted Items for Certificate of Deposits, Safe Deposit Boxes, General Ledger and IRA's.
Process Return Mail.
Remit IOLTA to NC and SC Bar Associations.
Assist Branch and Branch Support with customer questions regarding IRA and Health Savings account transactions, compliance, eligibility etc. Review and process transaction requests for IRA accounts.
Review daily Charged Off accounts and report to Chexsystems per procedures. Manually charge off Fed Benefit negative balance accounts.
Report daily Charge off Recoveries to Chex Systems and credit amounts recovered by Chexsystems to the charged off accounts.
Open and monitor special accounts ex: Qwickrate CD's, ICS & CDARS accounts. Balance the GL's to the Promontory Reports in the Promontory Portal. Assist customers with questions.
Balances GL Settlement and Recon for numerous GL accounts including: CD/IRA/SV& DDA Overdraft, Intransit and SDB; Cash in Transit; Cash Over/Cash Short; Check Deposits in Transit GL, GL Out of balance acct, ATM GL, Cash General Ledgers, Unposted GL Items.
Reg D Exceptions. Mail customer correspondence and/or change account type with 4
th
letter.
Daily settlement of Direct Exchange (Viewpointe).
Process IRS Levies and Garnishments. Hold funds in account, inform customer, branch and remit payment per instructions.
Review and process Indemnifying Agreements for accuracy and completeness.
Annually send Escheat letters for all deposit accounts, bank checks and safe deposit box contents that are scheduled for escheatment. Report and remit to NC State Treasurer annually in October.
View daily/monthly reports for exceptions and error; research and correct.
Monthly review the Preneed Burial reports, make corrections and send report to funeral homes.
Research customers/accounts listed on the annual IRS B&C notices and IRS Penalty letters to determine incorrect reporting and/or generate letters to customers informing them of required back up withholding. Begin backup withholding per IRS regulations.
Begin back up withholding on expired W-8s in January.
Assist in testing the GUI (core) system for annual releases and updates.
Assist in merger and acquisitions through testing and post-merger review. Upon request attend merger meetings and/or be available to visit acquired bank prior to merger to view account set up etc.
Assist Branch Support, Business Support, Branches and Customer Service on a variety of areas involving deposit accounts with customer inquiries, system options and valid values in BCR records.
Review and update Deposit Account procedures consistent with product changes as directed by Executive Management.
Completes annual compliance courses.
Adheres specifically to all corporate policies and procedures. Also adheres to Federal and State regulations and laws; including, the Bank Secrecy Act and the Anti-Money Laundering Act.
Adheres to all levels of our Service Excellence standards.
Performs other duties as required.
GENERAL QUALIFICATIONS
Knowledge & Experience: These specifications are general guidelines based on the minimum experience normally considered essential to the satisfactory performance of this position. Individual abilities may result in some deviation from these guidelines.
High school diploma or general education degree (GED); or the equivalent combination of education and experience.
Work related experience should consist of duties in a business environment.
Educational experience, through in-house training sessions, formal school or financial industry related curriculum, should be business or financial industry related.
Intermediate knowledge of Bank operations and other Bank operational policies and procedures.
Excellent organizational and time management skills - ability to work with minimal supervision.
Intermediate skills in computer terminal and personal computer operation; mainframe computer system; word processing, spreadsheet and specialty software programs.
Exceptional verbal, written and interpersonal communication skills with the ability to apply common sense to carry out instructions and instruct personnel.
Physical Demands/Work Environment: Vision, hearing, speech, dexterity, visual concentration. A valid driver's license is required. Must have the ability to stand, walk, sit and use hands and fingers. Must have the ability to work the hours and days required to complete the essential functions of the position, as scheduled. The environment is a professional office with standard office equipment.
Cognitive Requirements: Learning, thinking, concentration, ability to exercise self-control, ability to work in a customer relations' environment. Must be able to pay close attention to detail and be able to work as a member of a team. Must have the ability to interact effectively with co-workers and customers, and exercise self-control and diplomacy in customer and employee relations' situations. Must have the ability to exercise discretion as well as appropriate judgments when necessary.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Auto-ApplyBusiness Impact Specialist CDL Required
Specialist job in Greensboro, NC
Pay Rate: $239.89 Click here to experience a Day in the Life of our Teammates! Uncap Your Potential at America's Largest Coca-Cola Bottler - Pour Your Passion into Purpose! We're more than beverages-we're building meaningful careers and vibrant communities. Join our team where your talent meets purpose, and every teammate directly shapes our success.
* Career Growth: Clear pathways to advance and develop your career
* Competitive Benefits: 401(k) match + health coverage + employee stock purchase plan
* Purpose-Driven: Create meaningful impact in the communities you serve
* Professional Development: Dedicated training + personalized mentorship
Join us - your refreshing new chapter starts here!
Job Overview
The Business Impact Specialist is a true "Utility Player" who is well versed in most Sales & Service frontline roles, including customer-facing and non-customer facing positions, to respond to and fulfill needs associated with staffing shortages, work stoppages, and other challenges that create gaps in our frontline staffing plan. Will be qualified and skilled to perform all job duties identified in the job descriptions of CDL qualified Delivery Merchandiser, Bulk Merchandiser, Space Management Specialist, Warehouse Laborer, Forklift Driver, and Account Developer and more as needs arise. Will be on a special response team that is called upon to fulfill needs in different market units and geographies. Anticipate extensive travel requirements including overnight and successive weeks, and flexible scheduling. Will normally complete work independently and be personally accountable for travel logistics and day-to-day functionality to satisfy assignment objectives.
Duties & Responsibilities
* Covers staffing gaps competently to maintain established route standards and sales and to prevent missing important opportunities, ensuring a high level of customer service is maintained
* Orders, fills, merchandises, and rotates products on displays, cold vaults, and cooler equipment, according to Company standards
* Capable of any specified activities per route discipline (bulk, conventional, full service, and cold bottle)
* Handles urgent customer needs to meet commitments made to customers in a timely, consistent, and professional manner, through partnering with the sales & service, warehouse, and customer management teams
* Assist supervisor to help with projects, tasks across the territory, and other duties as assigned
* Fill all shelves, racks, displays, and equipment and places proper POS items. Inspects work area for cleanliness, verifies sets are in accordance to the plan-o-gram. Adjusts any shelves, moves products, displays, or racks as required
* Communicates sales opportunities to the sales team and, or customer
* Prepares and loads onto their company vehicle the necessary equipment and point of sale materials to complete the work assignments for each customer
* Greets the store contact and reviews the plans for the reset of racks, displays, and point of sale materials. After assignments, review the completed set with store contact and have them sign off on the reset request form. Removes and replaces any supplies and equipment that are needed to complete the reset of displays
* Ensures all Outbound loads are secured and safe by applying protective wrapping as needed and that the proper documentation is attached (STO). Loads and unloads trailers as needed to support delivery activities following CCCI SOPs by updating SAP, CONA via handhelds to ensure accurate accountability for loads Inbound and outbound to, from territories supported by Regional Operation Center
* Performs all safety and housekeeping activities including but not limited to conducting pre-trip and post-trip checks, reviewing daily documentation for accuracy, and keeping the work area neat and clutter-free
* Utilizes "switcher" to maneuver 53' and pup trailers to the dock as needed
* Manages, sells, and executes in an assigned group of customers on daily, pre-set routes, and generates sales orders based on the assigned delivery frequency for each customer. Done to ensure the day to day success of the operation and directly contribute to the financial performance of the company in terms of revenue, volume, and gross profit
* Executes applicable promotions and new products based on target lists and executes monthly Look of Success (LOS) initiatives, marketing promotions, Point-Of-Sale, and commercial plans to ensure excellence in RED (Right Execution Daily) scores for assigned customers
* Accountable for maximizing operational efficiencies by writing productive orders that meet drop size goals, minimizing shrink and out of date, ensuring compliance with routing schedules in terms of the right day and week, and product that is ordered is accepted by the customer
* Demonstrates an aggressive and effective selling acumen and demeanor to effectively sell-in contractual agreements, promotions, innovation products, and distribution principles
Knowledge, Skills, & Abilities
* Must be able to meet the qualifications of Route Specialist (CDL required) capable of covering any route discipline, Space Management Specialist, Bulk Merchandiser, Account Developer, Warehouse Forklift Driver, and Laborer
* Must have excellent interpersonal skills and be able to work effectively to satisfy the needs of a variety of customers with different demands and expectations
* Flexibility and willingness to travel extensively including overnight and successive weeks
* Anticipate 50-60% overnight travel
* Availability to work weekends and some holidays
* Able to perform job duties with minimal supervision on a timely basis
* Excellent safety record and comprehension of safety principles including proper lifting and use of personal protective equipment
* Ability to read, speak, write and understand English to perform basic math skills (addition, subtraction, multiplication, and division)
* Proficiency with computer-based applications and equipment
* Ability to complete forms (handwritten and/or computer-based) to document activities and results, and place orders
* Basic knowledge of the beverage industry. Thorough knowledge of brand order, facing, pricing, labeling, Point of Sale (POS), rotation of product, and the ability to build displays
* Understanding of truck, trailer loading strategies, and weight distribution principles
* Advanced forklift skills (single-wide and preferred, double-wide)
* Pallet-jack skills
* Ability to work in a fast-paced, continuous lifting environment
* Ability to lift up to 50 lbs. of product repetitively
* Must be able to sit or stand for long periods
* Must have the ability to push and pull manual and powered material handling equipment (i.e., pallet jack, hand-truck, etc.) containing product loads for a minimum of 100 yards without assistance
* Ability to frequently get on and off a forklift
* Capable of opening and closing truck dock doors
Minimum Qualifications
* High school diploma or GED
* Knowledge acquired through 1 to 3 years of relevant work experience
* Valid driver's license for your state of residency
* Commercial Driver's License (CDL) or permit (Class A) or the ability to obtain such
Preferred Qualifications
* Excellent driving history for the last seven years. (A 7year Motor Vehicle Report will be reviewed)
* Ability to pass and maintain D.O.T physical requirements
* Forklift and pallet jack certification
Work Environment
Work environment will vary, including but not limited to exposure to weather conditions, noisy warehouse, coolers, and customer storage areas which may be non-temperature controlled.
Equal Opportunity Employer - All qualified applicants will be considered for employment without regard to disability, protected veteran status, or any other characteristic protected by applicable law.
Nearest Major Market: Greensboro
Call Center Specialist| Part-Time | Steven Tanger Center for the Performing Arts
Specialist job in Greensboro, NC
Oak View Group
Oak View Group is the global leader in venue development, management, and premium hospitality services for the live event industry. Offering an unmatched, 360-degree solution set for a collection of world-class owned venues and a client roster that includes the most influential, highest attended arenas, convention centers, music festivals, performing arts centers, and cultural institutions on the planet.
Overview
As a Call Center Specialist for the call center, you will be working directly with the customer via phone and email to answer general inquiries, address concerns, and assist with requests and services. This position uses the Ticketmaster system (Archtics and Host) and focuses heavily on CRM. Having an upbeat personality, a positive attitude, and professionalism are traits that will ensure success.
This role will pay an hourly rate of $16.00.
For Part-Time roles: Benefits: 401(k) savings plan and 401(k) matching.
EVERGREEN ROLE: Applications are accepted on an ongoing basis; there is no application deadline.
Responsibilities
Answering inbound calls and responding to emails regarding customer inquiries promptly and professionally.
Predominantly assisting Season Subscribers with exchanges and add-ons.
Providing accurate information about products, services, and policies.
Troubleshooting and resolving customer issues efficiently and effectively.
Handling customer complaints, escalating complex issues to supervisors when necessary.
Maintaining detailed and accurate records of customer interactions and transactions.
Following up with customers to ensure their issues are resolved to their satisfaction.
Continuously updating knowledge of company products, services, and processes.
Collaborating with team members to improve overall customer service.
Operating and managing a multiline phone console, routing, and screening calls.
Providing exceptional customer service to clients.
Perform other duties and responsibilities as assigned.
Qualifications
Knowledge of Ticketmaster Host and Archtics, preferred.
6 months to 1 year of experience in customer service related position, preferred.
Must be able to function in a fast paced, high-pressure environment.
Must have a high level of basic computer and email skills.
Ability to interact with a diverse group of guests in a friendly and positive manner.
Must be able to work a flexible schedule, including evenings, weekends, and holidays.
Possess strong interpersonal and communication skills.
Ability to work both independently and as part of a team.
Strengthened by our Differences. United to Make a Difference
At OVG, we understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team to help us do it. We also believe that inclusivity drives innovation, strengthens our people, improves our service, and raises our excellence. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve, and this is the reason we are committed to amplifying voices from all different backgrounds.
Equal Opportunity Employer
Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis (“protected class”) including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law.
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